# Page 24 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 576-600 of 618 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RK

Randy K.  
Md  
Medical Practice  
Used the software for: Less than 6 months

### "New user"

July 4, 2021

4.0

To this point I am happy with my decision.

Pros

First I have to say this practice is new so no data had to be transferred in. But, the software appears fairly intuitive. Once you get the hang of it, documents are very easy to create

Cons

Although the e documents are easy to create, it is a little time consuming.

Reason for choosing AestheticsPro

I thought patient now had many features I did not need and the Aesthetic Pro was much more cost effective

Review Source

Response from AestheticsPro

July 6, 2021

Thank you Randy! -AestheticsPro Team

TG

Thomas G.  
  
  
Used the software for:

### "Very Pleased"

December 10, 2015

4.0

I needed a system that offered memberships and electronic charting, but was having difficulty finding something for a med spa and not medical office, I was referred to AestheticsPro by a colleague and have been very pleased. They don't have every feature that I want, but they are open to our suggestions and give us enhancements on a pretty routine basis. So far, it has been a success.

Review Source

Response from AestheticsPro

March 7, 2016

Dr. G! Thank you for all of your input so far! We are happy to have assisted you in implementing some of your suggestions into our software. Additionally, we always welcome your custom forms for our Custom Development team to process.

LK

Lizette K.  
Spa Coordinator  
  
Used the software for: Less than 6 months

### "Great program for medical spas!"

February 19, 2018

4.0

Pros

Layout is fantastic. Makes the program ease of use on specific functions. Has a lot of features specifically tailored for the medical spa industry.

Cons

Customer service. The program hasn't been out too long, some questions don't get answered for weeks or at all.

Review Source

Response from AestheticsPro

March 13, 2018

Thank you Lizette!

AK

Adrian K.  
  
  
Used the software for:

### "Everything I Need."

February 18, 2016

5.0

AestheticsPro is the perfect fit for my office! I can manage appointments, staff, clients, and E-records, everything I need to run my business. The entire software to run my whole business is the cost of an EMR software I used previously; and MAPro includes EMR! I also like the fact that my clients can fill out consent forms and their medical history from home before they even get to my office. The new marketing suite was recently released and is by far and away the best email marketing tool I have ever used.

Review Source

Response from AestheticsPro

March 3, 2016

Adrian, we are as excited as you about our new AP Marketing Solutions suite. Thank you!

RA

Ralph A.  
Clinical Director for Operations  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent customer service! Tech support is always dependable!"

January 29, 2018

4.0

Pros

Tons of features and functionality. API Marketing is a wonderful feature. Definitely, a cost- effective program!

Cons

Training could have been more in depth. Clinical photography for before and after photos is lacking, something that should come in standard.

Review Source

Response from AestheticsPro

January 30, 2018

Thank you Ralph!

KB

Kimberly B.  
Nurse/Owner  
  
Used the software for:

### "Allure's review of Aesthetics Pro"

September 10, 2014

3.0

We have used Aesthetics Pro since Oct 2012. In the beginning there were issues with medical charting forms, consents etc. The design team helped to correct the forms and now have options for us to be able to edit the forms ourselves. We also had some issues with credit charges and double charging patients but again AP has made it more user friendly. They are very good at customer service. Nate and Carrie Godfrey had been very helpful to me as a new business owner

Review Source

Response from AestheticsPro

September 26, 2014

Kimberly, thank you for your honest review. We will continue to provide the support and assistance that you may need!

AC

Aileen C.  
Medical Director  
  
Used the software for: Less than 6 months

### "Appreciated the interaction in detecting errors. "

July 17, 2018

4.0

Pros

Ability to document and place customer photos and able to build campaigns. Like the fact that patients are engaged through the platforms.

Cons

Setting up has been a little tough and wish had more one on one support just for the initial setup.

Review Source

Response from AestheticsPro

July 19, 2018

Thank you!

SB

Sarah B.  
Owner RN  
  
Used the software for:

### "Perfect EMR for small aesthetics business"

September 3, 2014

4.0

After using the system since 2009 we have been happy with the system. The updates are done in a timely manner to comply with regulations in the aesthetic field. The customer support is great. Nate especially. The system is set up to effectively manage practitioners time as well as preventing double booking of rooms/equipment and person. Invoicing is easy. Contacting clients via text or email is efficient as is the appt reminder and confirmation set up. Overall great system for the monthly fee.

Review Source

Response from AestheticsPro

September 26, 2014

Thank you Sarah for your review and years of being a valued client.

AR

Andrew R.  
Pres  
  
Used the software for: Less than 6 months

### "One of the rep was very helpful and explained to me everything I asked for "

June 19, 2018

5.0

Pros

Ease of use- the marketing section has a tremendous amount of features that are very useful - I also love the dashboard

Cons

Nothing - I have used several spa related software and this one has everything that You can possibly need

Review Source

Response from AestheticsPro

July 11, 2018

Thank you!

CH

Cindy H.  
Practice Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Informative, your rep was professional and pleasant"

March 7, 2018

5.0

Pros

Tailored to our patients and practice. We enjoy some flexibility with what the program offers in client management.

Cons

Lacking some useful reports in lead management. Calendar ease, and lack of a client portal for scheduling

Review Source

Response from AestheticsPro

March 13, 2018

Thank you Cindy!

PM

Pam M.  
Owner Medical Spa  
Medical Practice  
Used the software for: Less than 6 months

### "Medical Spa Review"

October 25, 2018

5.0

We are using AP for Electronic medical records and phasing out paper charts

Pros

The customer service we experienced from Nate and his training,patience and knowledge

Cons

The inability to choose who can edit a chart after a certain number of days

Review Source

Response from AestheticsPro

October 31, 2018

Thank you!!

DB

Donna B.  
manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Kirkland"

August 27, 2023

4.0

Pros

Price of the product and the ease of use.

Cons

setting up all the services and products

Reason for choosing AestheticsPro

return call to answer my questions and the lice demo

Review Source

Response from AestheticsPro

August 31, 2023

Hi Donna! Thank you for your review of AestheticsPro. We are glad that you are finding our software easy to use! Please reach out to our support team for any help with streamlining your service and product setup - we love to help! Wishing you the best in business - the AP Team

PC

Paula C.  
Owner  
  
Used the software for:

### "Great Customer Care!!!!"

February 19, 2016

4.0

I have used Aesthetics Pro for a little over 6 months now and I am very happy with my decision to switch from the previous company. I love the easy to use ticketing system and the response time is VERY timely!! Everyone I have talked to throughout my transition process was very helpful to ensure that I all my questions were answered. The software itself is so user friendly which is a huge plus for my busy office!

Review Source

Response from AestheticsPro

March 3, 2016

We are very pleased to know that our staff is taking care of you so well. Thank you for the review Paula!

DDH

Dr. Drew H.  
Owner  
  
Used the software for:

### "Aesthetics Pro Software"

January 27, 2016

5.0

After using full medical EMRs for years, I found Aesthetics Pro to use in my aesthetics office. The price was much more affordable than any other software I researched, and it included more functionality to manage my whole business. The only thing I wish it offered was integration with Quickbooks, but the reports they include makes it easy for my bookkeeper to get the info. she needs at any time.

Review Source

Response from AestheticsPro

March 3, 2016

Dr. Haggard thank you for the review. Keep an eye out for new reports to assist your bookkeeper even further!

CU

Chantel U.  
APRN/owner  
  
Used the software for: Less than 6 months

### "quick to respond and understands what i am asking "

August 25, 2017

5.0

Pros

the ability to send a quick support question and it be answered immediately. everyone has been very attentive.

Cons

trying anything new is a challenge but this has really been very user friendly. I wish pictures could be taken straight from your iphone and uploaded into the system

Review Source

Response from AestheticsPro

August 25, 2017

Thank you Chantel! As discussed, don't forget to schedule a training session when you are ready!

CE

Christine E.  
Crna  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great help with support "

December 2, 2019

5.0

Pros

Comprehensive software and great support and costumer service

Cons

Limited customization with colors, fonts

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing AestheticsPro

Comprehensive

Review Source

Response from AestheticsPro

December 12, 2019

Thank you Christine! -AestheticsPro Team

JL

Jason L.  
Owner  
  
Used the software for:

### "Thank you!"

March 6, 2016

5.0

Thank you to AestheticsPro for assisting me in getting my business started. I have been stressed out enough trying to get started, and having a software that handles all my needs took a huge load off of my plate! I cannot thank the sales team enough for their webinars, and the training and support from Ashley and Nate after I signed up. Thank you!

Review Source

Response from AestheticsPro

November 14, 2016

Jason, we are very happy we were able to help you with getting your business started! If you need anything, please let us know!

EB

Elaine B.  
RN  
  
Used the software for:

### "Happy to be done with Paper Charting"

March 7, 2016

4.0

We had used paper charts for over 5 Years at our practice, and recently switched to AestheticsPro. It was a big decision to move to electronic charts and we are so happy we made the change! We needed to keep our old paper charts on hand, and we can upload them to a Client's Profile if needed, but it has been much easier for us to use the electronic forms that come with the software.

Review Source

Response from AestheticsPro

November 14, 2016

Elaine, thank you for moving to Electronic Records and choosing us in the process!

PL

Pam L.  
Operations Manager  
  
Used the software for:

### "Understanding reports"

April 8, 2016

5.0

I was looking for a report that I could not locate. I spoke with Nate in customer service and he explained to me how best to get the information I was looking for. He was very helpful and also offered information on weekly training's on the software that are available at no additional cost if you are a customer. I now know what we need to do moving forward to get the correct information out of the software. Thanks Nate!

Review Source

Response from AestheticsPro

November 14, 2016

Pam, thank you for the review!

JM

Judy M.  
Inventory Control  
  
Used the software for:

### "Easy to use, has a great variety of functions, great support team."

November 9, 2015

4.0

We have been using APro in our business for almost one year, it has been a challenge getting our kinks worked out, but the staff (support and account management) have been just excellent. The system itself has a great array of functions that we have only scratched the surface of integrating into our business. The best part is whenever we have needed anything the APro team always get back to us in a timely manner and are always very friendly.

Review Source

KG

Kathleen G.  
Founder  
  
Used the software for:

### "Great customer service and support!"

September 15, 2014

5.0

I am happy with myaestheticspro business software for the operation of my medical spa, primarily because it needs to be tailored to fit the individual needs and changes within the industry and within my business, the team at myaestheticspro understands this well. The staff at myaestheticspro are committed to listening and meeting the needs of their clientele.

Review Source

Response from AestheticsPro

September 26, 2014

Thank you Kathleen. We will always remain committed to customer satisfaction!

JH

Jana H.  
Lead Medical Esthetician  
Medical Practice  
Used the software for: Less than 6 months

### "Just getting started"

August 22, 2018

5.0

Pros

Aesthetics Pro is an impressive, intelligent system with many layers of capability

Cons

No ability to customize the Treatment forms

Review Source

Response from AestheticsPro

August 28, 2018

Thank you Jana!

AK

Andrea K.  
Office Manager  
  
Used the software for:

### "Overall great product!"

January 27, 2016

5.0

After using multiple medical spa- software options, AestheticsPro is a breath of fresh air! The easy of use along with the great customer service has made the transition process simple and stress free. Their new marketing piece is wonderful and when u add the option to attend as many trainings as you need, in my opinion this product is untouchable.

Review Source

Response from AestheticsPro

March 3, 2016

Andrea, thank you very much for speaking so highly!

KD

Kim D.  
Med Spa Business Manager  
  
Used the software for:

### "The best software on the market for medical spas!!!"

May 23, 2016

5.0

I researched for months for software to fit the needs for our Medical Spa. I found it with Aesthetics Pro! The software is user friendly and captures a wealth of information pertaining to the business. From the patient files to the POS/inventory aspects the software is a perfect fit to run all aspects of my business. Love that it is web based so I can access anytime, anywhere.

Review Source

Response from AestheticsPro

December 28, 2018

Thank you Kim!

JJ

Jaylen J.  
Executive Office Assistant  
  
Used the software for:

### "Like the new Marketing features"

January 27, 2016

4.0

Just got started with Aestheticspro and the marketing is GREAT! I guess they just added this, so it's free for a few months, which saves us $$$. The touch points and drip campaigns are super easy to send out. I recommend to start up's.

Review Source

Response from AestheticsPro

March 3, 2016

Jaylen, thank you! And remember, AP Marketing Solutions is free until 4/1/2016 - and you will only get charged for the emails you send after 500!

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