# Page 4 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 76-100 of 618 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NR

Nancy R.  
Nurse Practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Best Choice I Made!"

April 28, 2025

5.0

It has been an exceptional experience from the initial demo until today. The continues follow up and the immediate help that I get when I have a question. The training videos have been very good too. Overall the cost is great especially for a small practice.

Pros

The aesthetic appearance and the support through the entire set up process. Having the selection of templates for documentation, before/after care instruction and consents was extremely helpful.

Cons

So far I haven’t found anything I don’t like. I think setting up all the forms and taking the time to learn the program was time consuming but not difficult.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[RxPhoto](https://www.capterra.com/p/201853/RxPhoto/)

Reason for choosing AestheticsPro

Price and appearance. Price was fantastic for all that it offered.

Review Source

Response from AestheticsPro

April 29, 2025

Good day to you Nancy, Thank you so much for the glowing review! We’re thrilled to hear that AestheticsPro has been the best choice for your practice and that you’ve had a smooth, supportive experience from demo to setup and beyond. We’re especially glad the templates, training resources, and ongoing support have been helpful for you—our goal is to make your transition as seamless as possible. We truly appreciate your kind words and are proud to support your growing practice! If you ever need anything, we’re here for you. Thank you again, -The AP Team

DT

Dianarose T.  
Owner and Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Software"

October 6, 2025

5.0

Pros

What I like most about AestheticsPro is the intake forms that are made for you and the customer service.

Cons

The least that I did not like about AestheticsPro, so far, I can't think of any. The software has been great.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

digital intake forms were accessible and easy to use.

Review Source

Response from AestheticsPro

October 13, 2025

Hi Dianarose, Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying AestheticsPro’s intake forms and our customer service — our team works hard to make setup and daily use as smooth as possible. It’s wonderful to know the software has been a great fit for your practice so far. We truly appreciate you taking the time to share your experience and for being part of the AestheticsPro community. Wishing you the best in business - The AP Team

DH

Deborah H.  
Medical Director  
Medical Practice  
Used the software for: 2+ years

### "I trusted the reviews - if you love a system that you need to document the same thing mulptipe time and hope it saves - this is the system for you"

December 19, 2024

5.0

Beyond frustrating. I starred it a 5 so it would be seen.

Pros

It seemed efficient when we first started with it, read all the reviews which were great...that makes you wonder...

Cons

Having to chart the same thing multiple times, the info doesn't save half the time, some days I've charted 3-5 times on the same chart, if you love charting and love to do it muptipe times on the same chart then this is the program for you. In the middle of typing it logs you out 'due to inactivity'! In the middle of typing. Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you , without an answer asking about your browser, settings etc even though this was answered every time and set up in the way they asked us to, almost like they were evading an answer as it was rare an issue was ever resolved. They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you for the service you've paid for. They did a major update, we thought this was going to make it better, unfortunately this didn't fix any of the issues we were consistently had and made for more issues with the functionality of what was previously working. Too many bugs and glitches to name

Switched from

[AccuroEMR](https://www.capterra.com/p/166227/Accuro-EMR/)

Accuro at the time, not sure about now, was not able to handle paid services only direct billing to insurance etc

Review Source

Response from AestheticsPro

January 3, 2025

Hello Deborah, We appreciate your feedback as we continue to grow and improve our software. We are sorry to hear you have been experiencing frustrations in tandem with your business processes. Our team strives to provide consistent communication with troubleshooting and resolution methods. If a screenshare would help address your concerns in real-time, please reach out to our support team to arrange one. They are ready to assist and find a resolution. Your candid feedback is invaluable to us and helps shape our improvements. Thank you. The AP Team

TF

Tatiane F.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great system and customer support"

November 5, 2025

5.0

It's being a good experience, especially with customer support and Payment Processing. I'm still finding new things about the system, but overall is Value for Money.

Pros

Customer support is great and the system is easy to work with. Patient Management is also good to use.

Cons

There's some connections between inventory and information tracking for security that would be great if it is improved.

Review Source

Response from AestheticsPro

November 6, 2025

Hi Tatiane! Thank you for your thoughtful review! We're so glad to hear you’re enjoying the ease of use, patient management tools, and the support from our team. It’s great to know that payment processing has been a positive experience as well. We appreciate your feedback about inventory and information tracking—our product team is continuously working on enhancements, and insights like yours help us prioritize improvements. We're excited for you to continue discovering all that AestheticsPro has to offer! Wishing you the best in business - The AP Team

ANC

Amy Nadine C.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "So happy we chose Aesthetics Pro"

June 7, 2025

5.0

Overall we are very satisfied with our decision. The most HIPPA-compliant software that we found and we feel safe being paperless.

Pros

Onboarding was professional and seamless. Very helpful staff with speedy turnarounds. Very user friendly. Love all of the consent forms and treatment records to choose from.

Cons

I wish the reporting could be more tailored, for instance, by product or staff, without having to use the line item report. Wish we could have more choices than just Gravity and WorldPay for credit card processing so we could shop around for lower fees.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

Most HIPPA compliant, friendly staff, treatment charts and consent forms.

Review Source

Response from AestheticsPro

June 9, 2025

Good day to you Amy, Thank you so much for the kind words and thoughtful feedback! We’re thrilled to hear that your onboarding experience was smooth and professional, and that you're finding the system user-friendly with helpful tools like our consent forms and treatment records. We also appreciate your insights regarding reporting and credit card processing options—feedback like yours helps us prioritize improvements and explore new integrations. We're especially proud to offer a HIPAA-compliant, paperless solution, and we're so glad it brings you peace of mind. We're grateful to have you as part of the AestheticsPro community! Thank you, -The AP Team

DB

Doreen B.  
RN injector  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent and highly recommended "

January 16, 2026

5.0

Excellent experience, appreciate the support I got with setting up accounts and making sure I know how to update documents.

Pros

Staff took the time and make sure I was understanding how to navigate website. Meetings where recorded and I am able to reference to it when needed

Cons

It is a lot to take in at the beginning but when you have the right trainee and make sure to click around once training is done. It gets much easier

Review Source

Response from AestheticsPro

January 19, 2026

Hi Doreen! Thank you for the wonderful feedback! We’re so happy to hear our team took the time to ensure you felt comfortable navigating the system, and that the recorded meetings have been helpful for you along the way. We know onboarding can feel like a lot at first, so we truly appreciate you sharing your experience—and we’re so glad it’s getting easier as you go. We’re always here for you anytime you need support! - The AP Team

NM

Natalie M.  
Medical Aesthetician  
Medical Practice  
Used the software for: Less than 6 months

### "The Happy Medspa "

June 24, 2025

5.0

It's been a great experience. The zoom call trainings were very helpful and our rep always helps me when I have any questions.

Pros

The program is very user friendly and easy to manage. The trainers have been super helpful with all questions!

Cons

The only somewhat negative thing I have to say about my experience thus far, is the time zone difference. I am on Eastern time and I have to remind myself I can not text my trainer, but I do send emails and they get back with me as soon as possible!

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing AestheticsPro

Aesthetics pro seemed to be more user friendly.

Review Source

Response from AestheticsPro

June 25, 2025

Hello Natalie, Thank you so much for the kind feedback! We're thrilled to hear that you’ve found AestheticsPro user-friendly and easy to manage, and that our trainers have been helpful and supportive throughout your experience. Our team works diligently to respond in a timely manner and we are always glad to hear our efforts go noticed. We're committed to making your journey with AestheticsPro as smooth as possible, and we're so glad it's been a great experience so far. We're always here when you need us! Thank you, -The AP Team

RF

Rhonda F.  
Office manger  
Cosmetics  
Used the software for: 2+ years

### "pros and cons"

December 5, 2024

4.0

great program good color format. My colleges and my self like the older version better. We also feel like newer version is easy to understand and change with

Pros

Aesthetics pro seems to always be upgrading and improving there program

Cons

seems like a lot of different steps to get one thing completed

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Electron records were needed and easier format with Aesthetics pro

Review Source

Response from AestheticsPro

December 12, 2024

Hi Rhonda, Your feedback is highly valued! Thank you for taking the time to provide your insight. We're delighted that you’ve noticed our ongoing upgrades and improvements, and we’re glad you find the program aesthetically pleasing with an easy-to-understand format. Your observations provide our team with ways to enhance your experience as we continue to optimize our software. We are thrilled to know that our E-Records features have provided ease to your daily business needs. If ever you need assistance, please reach out to our award-winning support team or your client success manager. We send you all the best for business success! -AP Team

KB

Kimberly B.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "My Favorite EMR System Witn Top Tier Support"

June 11, 2025

5.0

Amazing! Easy to use. Love the marketing and email blasts. My client success manager \[sensitive content hidden\] has been so amazing throughout my startup journey and I can’t say thank you enough!

Pros

The ease and support of Aesthetics Pro is unmatched! You won’t find an EMR system with better support!

Cons

No direct Google booking link but figured a way around it so no big deal. I love AP so much I honestly can’t think of anything else.

Review Source

Response from AestheticsPro

June 16, 2025

Good day to you Kimberly, Thank you so much for your kind words and glowing feedback! We're thrilled to hear that AestheticsPro has made your startup journey smoother and more successful. It’s wonderful to know the ease of use, marketing features, and especially the support from your client success manager have made such a strong impact. We’re always looking to enhance our system and feedback like yours helps guide future improvements. Thank you for being part of the AestheticsPro family! -The AP Team

AA

Anubha A.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "easily the leader in EMR/aesthetic documentation"

February 5, 2025

5.0

Support sessions are great, they \[sensitive content hidden\] know their system and its abilities, went by smoothly. Answered all my million questions.

Pros

Ability to modify forms or create your own, with or without templates, able to do most functions multiple ways so you can pick what works for you.

Cons

No chat/immediate support is available yet.

Review Source

Response from AestheticsPro

February 7, 2025

Hi there Anubha, Thank you for your fantastic feedback! We're thrilled to be recognized as a leader in EMR and aesthetic documentation. It’s great to hear you appreciate the flexibility in modifying and creating forms, as well as the multiple ways to navigate the system. We strive to provide the utmost customer support and are glad our team provided a smooth and informative session, answering all your questions! As questions come up, please continue to reach out to our award-winning support team and your wonderful client success manager. Thank you again, -The AP Team

LB

Lauren B.  
Nurse Injector  
Cosmetics  
Used the software for: 6-12 months

### "Plumeria Beauty"

September 16, 2025

5.0

Positive that’s why I came back. I left because I didn’t see many patients and also doing paper charting too messy.

Pros

Staff are very prompt in returning calls or answering any questions. All professional and knowledgeable about their work. They are patience to answer questions.

Cons

It’s functionally and now with new added features. Also it allows me create or edit forms if I need to, however provided forms are pretty good.

Review Source

Response from AestheticsPro

September 18, 2025

Hi Lauren, Thank you for taking the time to share your experience! We’re so glad to hear that our team’s professionalism, prompt communication, and patience stood out to you—that means a lot to us. It’s also great to know you’re finding value in the functionality, new features, and customizable forms within AestheticsPro. We completely understand how challenging paper charting can be, and we’re thrilled that returning to AestheticsPro has provided a more streamlined solution for your practice. Your trust in coming back to us is truly appreciated, and we look forward to supporting you every step of the way. Wishing you the best in business! - The AP Team

AE

Angela E.  
Owner, DNP, APRN.CNP  
Medical Practice  
Used the software for: Less than 6 months

### "Regaining confidence "

February 25, 2025

4.0

Todays call on 2.25.25, focused on training and call gained my confidence with AestheticsPro. \[sensitive content hidden\] was amazing - I wish I would have had him for onboarding when starting to use this system.

Pros

Reporting capabilities, adding photos to client charts, online booking capabilities.

Cons

Training scheduling is at least a day out. Inconsistency the the quality of trainers.

Alternatives considered

[Athena](https://www.capterra.com/p/155897/Athena/)

Reason for choosing AestheticsPro

the feature to integrate facial photos and document/chart injectables.

Review Source

Response from AestheticsPro

February 26, 2025

Good day to you Angela, Thank you for sharing your experience! We're so glad to hear that our reporting, photo integration, and online booking features have been beneficial for you. It’s wonderful to know that your recent training session helped boost your confidence with AestheticsPro! We encourage you to use our many resources through our Help Center such as our quick videos, step-by-step knowledge base, and the ticketing system to contact our award-winning support team. We are always glad to assist in any way we can and if there’s anything else we can do to further support you, please don’t hesitate to reach out. We’re grateful to have you as part of our community! Thank you, -The AP Team

JA

Jennifer A.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Customer service"

February 26, 2025

4.0

Good, We are happy with the platform overall

Pros

We are very happy with the schedule and erecords

Cons

Sending Tickets for support is usually very frustrating. It would be so much better to be able to talk to someone. I recently spoke to \[sensitive content hidden\] and honestly, I wish we could always call him. He was wonderful and easy to get a clear answer from.

Review Source

Response from AestheticsPro

February 27, 2025

Hello to you Jennifer, Thank you for your taking the time to share your experience! We’re so glad to hear that you’re happy with the scheduling and e-records features—efficiency and organization are key, and we love that AestheticsPro is working well for you in those areas. We are glad to be able to provide various resources to assist our clients when they need it. We do encourage the use of our quick videos, step-by-step knowledge base, and our new direct line to our award-winning support team. We thank you for being apart of our AP community! -The AP Team

JL

Jacky L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Customer Support "

October 9, 2025

5.0

Pros

\[sensitive content hidden\] was very patient and thorough when taking me through the training process. Very supportive team!

Cons

I would like to be able to seamlessly upload my own forms as opposed to copy and pasting it feels cumbersome

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)

Reason for choosing AestheticsPro

I liked the photo capability and the price was consistent with our needs

Review Source

Response from AestheticsPro

October 10, 2025

Hi Jacky, Thank you so much for sharing your thoughtful feedback! We’re delighted to hear you enjoyed the webinar and found it valuable for getting even more out of AestheticsPro. It’s great to know that our texting feature is making communication easier for both you and your clients — convenience and flexibility are exactly what we aim for! Wishing you the best in business! — The AP Team

DP

Desirae P.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Time allotted "

September 29, 2025

5.0

Pros

Very informative with impressive time management. Efficient and answered most question in the time given

Cons

30 min sessions are inadequate to learn everything needed. I feel under prepared to start using the system. Sessions should also be separated into admin sessions and use sessions.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Pricing, credit card processing and usage

Review Source

Response from AestheticsPro

October 2, 2025

Hi Desirae, Thank you for your feedback! We’re so glad to hear you found the session informative and efficient, and that your questions were addressed within the time given. Providing clear, timely support is always our goal, and it’s great to know that came through for you. We appreciate you sharing your experience! — The AestheticsPro Team

WG

Whitney G.  
Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Happy Wellness & Aesthetics Practice "

March 21, 2025

5.0

I have had a good experience with AP since starting to use it. The support and responsiveness has been great when I have needed help.

Pros

I like most the prefilled forms that are ready to use.

Cons

The difficulty and challenge to try to use the marketing portion of the site.

Switched from

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

AP had much more to offer for a similar price

Review Source

Response from AestheticsPro

March 25, 2025

Hi Whitney, Thank you for your positive review! We're so glad you’re enjoying the prefilled forms and that our support team has been helpful when needed. We appreciate your feedback on the marketing features and understand that ease of use is important. If there's anything we can do to improve your experience or provide additional guidance, our team is happy to assist! Please don’t hesitate to reach out—we’re here to help. Wishing you the best in business - The AP Team

JB

Jennifer B.  
Owner Practitioner everything  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Tips for tech help call backs "

November 22, 2024

4.0

\[sensitive content hidden\] was AWESOME - Thanks\[sensitive content hidden\]! Survey titled to "Nicole" ....My name is Jennifer, Liquid Lyft. \*So I'm thinking this was sent to me by accident?

Pros

Price - always a factor. Times are DIFFICULT w/economy right now, everything matters!

Cons

texting for help (support tickets), many cases would best to speak w/help. But in my experience, I can't speak w/someone relatively quickly. They'll call back - but I have no idea when - difficult when I'm seeing patients. Or call comes in when I'm not in front of computer. Or, I'll schedule a call/meeting (GoTo), but it's days ahead. Would be GREAT if you had some tech folks on-call, for more immediate access or if we could have a window to choose from for a "call back" so we could be prepared? Just some ideas.

Alternatives considered

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[Booker](https://www.capterra.com/p/90708/Booker/)[Remedly](https://www.capterra.com/p/180647/Remedly/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)

Reason for choosing AestheticsPro

price, options in platform & Customer service availability

Switched from

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

I liked \[sensitive content hidden\] & personal customer service available with AestheticsPro - being able to "speak" with people. Not just "chat box" support.

Review Source

Response from AestheticsPro

December 3, 2024

Hello Jennifer, Thank you for sharing your feedback! We're glad to hear you appreciate our competitive pricing—especially in challenging times, we strive to provide value without compromising on quality. We also understand your concerns about our support system. Our team is always glad to offer scheduled call times through our ticketing system to ensure we are available within your schedule. With these scheduled calls you are provided a screenshare opportunity and a recording of the call to refer back to or share with your team. Your input helps us serve you better, so thank you for taking the time to share with us. Please don’t hesitate to contact our award-winning support team or your incredible client success manager for any questions! We are here to assist you. -AestheticsPro Team

DR

Danay R.  
APRN  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good software, fair price "

February 13, 2026

5.0

Pros

I have access to all patients information that i need, the costumer support was excellent during training

Cons

I’m in progress in general with the software so, until now, everything is fine. I have some difficulties to entering olds patients information.

Review Source

Response from AestheticsPro

February 16, 2026

Hi Danay, Thank you for your kind review! We’re so glad to hear you’ve found AestheticsPro to be a good value and that our support team was helpful during your training. We’re also happy the system is giving you access to the patient information you need. We appreciate you sharing that entering older patient information has been a challenge. If you ever need assistance, our team is always happy to help with tips and guidance to make the process easier. -The AP Team

ST

Samantha T.  
Patient Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Our Business' Experience with AestheticsPro is 10 out of 10!"

November 12, 2024

5.0

Overall our business is very happy with AestheticsPro! We came from using an outdated software that was not cloud based, and the ease of using AP is a tremendous difference for us. AP support is top tier and always prompt and helpful with any issues that come up. We have 3 locations for our business and the new Aurora update has made it easier to customize our settings on each location individually. We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and letting us know about new features, and Daija is always available for assistance when needed. The new AP app that is available with the Aurora update is great to let us view our schedules anytime on the go, or if our computers are having any issues it's great having the app available for us as a backup.

Pros

What I like most about AestheticsPro is the ease of access. It's easy to access our environment from any computer or mobile device at any time without having to connect to server databases or worry about database updates etc.

Cons

What I like least about AestheticsPro is if I have different locations open on multiple tabs in the same browser, it will glitch having multiple locations open and show you the schedule for just one location on both tabs.

Switched from

[DaySmart Spa](https://www.capterra.com/p/132391/DaySmart-Spa/)

We made the switch to AestheticsPro because we wanted cloud based software that is easier to use.

Review Source

Response from AestheticsPro

November 22, 2024

Hi Samantha! Thank you for your thoughtful review! We're so glad to hear that AestheticsPro has made such a positive impact on your business. The transition from outdated software to a modern, cloud-based solution can be a game-changer, and we’re thrilled that the ease of access and flexibility of AestheticsPro has made such a tremendous difference for you. It’s also wonderful to know that the Aurora update has enhanced your multi-location setup and that you’re enjoying the customization options and new mobile app. If you ever need additional assistance, please don't hesitate to reach out. Wishing you the best in business - AP Team

SC

Samantha C.  
Physician Assistant and Co-owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great experience with Aesthetics Pro"

February 20, 2025

5.0

Great - super responsive staff with questions. Easy to understand inferface to schedule patients, stock inventory, set up appointments, reminders etc.

Pros

Aesthetics Pro has been such a great EMR for our clinic to use. The staff especially \[sensitive content hidden\] has been super responsive with questions via support tickets or emails and also makes sure to schedule routine check ins to make sure everything is going well. Easy to understand inferface to schedule patients, stock inventory, set up appointments, reminders etc. We just paid recently to upgrade our membership for unlimited users starting in March and \[sensitive content hidden\] was our go to for this. She was nice enough to accomodate us to let us use it early instead of on March 1st. She also went the extra mile to let us use our 50% off for 6 months discount which was great!

Cons

None at this time. Ive had a good experience with everything so far.

Review Source

Response from AestheticsPro

February 24, 2025

Hello Samantha, Thank you for your amazing feedback! We're thrilled to hear that AestheticsPro has been a great fit for your clinic and that your client success manager has provided such responsive and accommodating support. Ensuring a smooth experience for our users is always our priority. It’s also great to know that you find the interface easy to use for scheduling, inventory, and reminders. We appreciate your support and are excited to continue serving your clinic! If you ever need anything, we encourage you to reach out to our award-winning support team and your wonderful client success manager. Thank you again, -The AestheticsPro Team

LA

LUCELYS A.  
MARKETING PATIENT EXPERIENCE SPECIALIST  
Medical Practice  
Used the software for: Less than 6 months

### "AMAZING AND LEARNED SO MUCH!"

September 18, 2025

5.0

AMAZING!

Pros

VERY USER FRIENDLY AND SO MANY TOOLS TO ELEVATE THE PRACTICE. \[sensitive content hidden\] WAS SO HELPFUL AND MADE NAVIGATING EVERYTHING SO EASY

Cons

EVERYTHING WAS AMAZING I DONT HAVE ANY COMPLAINTS. I LEARNED SO MUCH DURING THE CALL AND AM REALLY APPRECIATIVE

Review Source

Response from AestheticsPro

September 22, 2025

Hi Lucelys, We’re happy to hear that you found the platform user-friendly and full of tools to help elevate your practice. Our goal is to make sure navigating the system feels simple and empowering, so it’s great to know that came through during your call. We’ll be sure to share your kind words with our team—it means a lot to hear how helpful and supportive the experience was for you. We’re excited to continue supporting your success and can’t wait to see how you grow with AestheticsPro! Wishing you the best in business! - The AP Team

BH

Beth H.  
owner nurse practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Loving AestheticsPro"

April 26, 2025

5.0

So far, I really love it and am looking forward to using it.

Pros

User-friendly but advanced too. I love the look of the software, very professional.

Cons

Nothing yet. Some of the tabs are pretty detailed but once I figure them out, it's easy

Alternatives considered

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

Reason for choosing AestheticsPro

features and pricing and blah blah blah :)

Switched from

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)

Too expensive, and I have a smaller practice now

Review Source

Response from AestheticsPro

April 28, 2025

Hi Beth, Thank you so much for sharing your feedback! We're happy to hear that you're loving AestheticsPro. We take pride in offering a user-friendly yet advanced platform that helps your business look and feel professional and it’s great to know the features and pricing were the right fit for you. If you ever have any questions, our team is always here to help. We’re excited to be part of your journey and can’t wait to see all the success you achieve with AestheticsPro! - The AP Team

TJ

Taylor J.  
Medical Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Amazing Experience "

May 22, 2025

5.0

Overall, our experience has been nothing short of excellent. The process of building our website was seamless, professional, and very well organized. \[sensitive content hidden\] made the entire process easy and outstanding, thank you!

Pros

We had such a smooth and successful experience working with AetheticsPro.\[sensitive content hidden\] went above and beyond to guide us through every step of the process. She was very knowledgeable, attentive and very easy to work with!

Cons

There really weren't any issues during our encounter. If anything, we had gained more clarity on timelines and expectations. Highly would recommend this team to collegues.

Review Source

Response from AestheticsPro

May 23, 2025

Hello to you Taylor, Thank you so much for the fantastic feedback! We're thrilled to hear your experience with AestheticsPro was smooth, professional, and well-organized. It’s especially great to know that our team has continued to provided exceptional support and help make the entire process seamless and enjoyable. We’re proud to be apart of your journey and truly appreciate your recommendation. If there's ever anything more we can do to support you, don’t hesitate to reach out. We're excited to continue working with you! Thank you, -The AP Team

lS

lubov S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good and still in process"

September 15, 2025

5.0

My overall experience with Aesthetic Pro was positive. Even though I’m not currently using it, I’ve continued paying for the year because I expect to gain good value from it

Pros

Thoroughness and follow up of \[sensitive content hidden\] were very good, forms and detail for each step, wide tree of configurations

Cons

Calendar layout does for the screen, sometime hanging and loading, not intuitive what is activated ir not and where to activate it, only 1 other person can have access

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Med spa oriented, gloss is more salon app

Review Source

Response from AestheticsPro

September 17, 2025

Hi Lubov, Thank you for sharing such thoughtful feedback! We’re delighted to hear that you found value in our thorough processes, detailed forms, and wide range of configurations. It’s wonderful to know your overall experience with AestheticsPro has been positive and that you continue to see the long-term benefits. Wishing you the best in business! - The AP Team

BP

BAMBI P.  
OWNER  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "BEST EMR FOR ME"

August 7, 2025

5.0

GREAT, VERY THOROUGH PRESENTATION. EVERYONE I HAVE WORKED WITH FROM ORIGINAL SALES, TO PERSONAL ACCOUNT MANAGER AND ON BOARDING

Pros

OFFERS NUMEROUS PRODUCTS, TRAINING EACH STEP OF THE WAY, WITH ZOOM MEETING ABLE TO VISUALIZE AND ASK QUESTIONS

Cons

I HAVE NOT HAD THAT HAPPEN, AT THIS POINT ALL EXPECTATIONS HAVE BEEN MET OR EXCEEDED SINCE STARTING.

Review Source

Response from AestheticsPro

August 8, 2025

Good day to you Bambi, Thank you for your glowing feedback! We’re thrilled to hear that our wide range of products, and step-by-step training sessions have made it easy for you to visualize the process and get your questions answered along the way. It’s wonderful to know that every interaction—from your initial sales experience to working with your personal account manager and onboarding team—has met or exceeded your expectations. Providing thorough, supportive guidance at every stage is exactly what we aim for, and it’s rewarding to hear that reflected in your experience. We’re grateful to have you in the AestheticsPro community and look forward to continuing to support your success! Thank you, -The AP Team

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