# Page 5 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 101-125 of 618 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MT

Michelle T.  
MD  
Medical Practice  
Used the software for: Less than 6 months

### "Tru-Hormones"

February 26, 2025

5.0

So far, we are in a learning curve from our previous EHR. But we are learning rapidly and doing well.

Pros

I like that I can customize it the way I need it! Also the support is very fast.

Cons

Sometimes it can be slower than other EHRs. And had some patients having problems login in

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

Value for the money and support of the company.

Switched from

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Change in concept of the company. We separated from a company and wanted a aesthetic medical program.

Review Source

Response from AestheticsPro

February 27, 2025

Hey there Michelle, Thank you for taking the time to share your experience! We're happy to hear that you appreciate the customization options and fast support. Transitioning to a new EHR can take some time and we’re glad to see you’re learning quickly and adapting well! Assisting you through your journey is our top priority so please feel encouraged to reach out to your client success manager and our award-winning support team with any questions. We thank you for being apart of our AP community! -The AP Team

KL

Kimlyn L.  
Physician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Feeling great about this decision for my practice!"

October 30, 2025

5.0

Discussions and training with staff and support personnel \[sensitive content hidden\] have been incredibly helpful and informative

Pros

Personnel, depth and wealth of resources, comprehensive nature of platform and ease of use. Also the cost and applicability to my practice

Cons

Nothing yet. I am very new to the platform and so may be able to say more as I use the program more for my practice.

Review Source

Response from AestheticsPro

November 5, 2025

Hi Kimlyn, Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the comprehensive features, ease of use, and value AestheticsPro brings to your practice. Our team is here to support you every step of the way as you continue exploring the platform—please don’t hesitate to reach out if you need any assistance or have feedback as you get more familiar. Welcome to the AestheticsPro community!

CD

Cari D.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Great Program for my Medspa"

December 30, 2024

5.0

I started with AP 5 years ago when I first opened my practice. Left for one month and came right back. It does what I need.

Pros

It is easy to use. Reports are good and scheduler works well.

Cons

Glitches at times. Having a direct line for support would be helpful. I dont like always having to go through email. Though response times have gotten better.

Review Source

Response from AestheticsPro

January 3, 2025

Hey there Cari! Thank you for your thoughtful feedback and for being a loyal user of our platform for the past five years! We're delighted to hear that you find the system easy to use and appreciate the quality of the reports and the scheduler. It’s great to know that our platform has been a valuable part of your practice since its inception. It makes us very glad that our support team's response times meet your needs. Our team offers various resources to assist you, including scheduled calls that fit within your schedule. Your partnership means the world to us, and we’re committed to ensuring our platform continues to meet your needs. If you have questions going forward please feel free to reach out to our award-winning support team or your client success manager. We are happy to be of help! -The AP Team

MB

Marina B.  
Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "tech support , product use"

March 20, 2025

5.0

awesome! I like product had been using it for 6 years

Pros

tech support , responsiveness, call back , support on the phone and via sift ware

Cons

hard to think about anything to be honest ,

Review Source

Response from AestheticsPro

March 21, 2025

Hi Marina, Thank you for your wonderful review of AestheticsPro! We're thrilled to hear that you're enjoying the platform. Your feedback is very important to us, and we're committed to continuously providing the best tools to support your medspa's success. If you ever need anything, please feel free to reach out. Wishing you the best in business - The AP Team

DC

Diana C.  
Nurse  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great on boarding training "

August 27, 2025

5.0

Very positive experience. I just started so my experience is very minimal. But I don’t foresee any issues

Pros

Very easy to follow instructions and very user friendly. It was also very efficient and friendly. A positive experience

Cons

Nothing at all. The entire program seems very user friendly and plug and play. I would recommend it to others

Review Source

Response from AestheticsPro

August 28, 2025

Hi Diana! Thank you so much for your thoughtful review! We’re thrilled to hear that you found the program easy to follow, user-friendly, and efficient—that’s exactly the experience we aim to deliver. We’re glad your first impression has been such a positive one, and we’re confident you’ll continue to enjoy the same ease of use as you explore more features. We truly appreciate your review and wish you the very best in your business journey. —The AP Team

VR

Verified Reviewer  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Service."

December 19, 2024

5.0

Just learning now. Everything is good and the trainers are very helpful.

Pros

easy to get 1 on 1 training for any subject

Cons

nothing yet. I'm just starting a business and this is my first time using it.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Reason for choosing AestheticsPro

Much easier and provides excellent service.

Review Source

Response from AestheticsPro

December 23, 2024

Hi! Thank you so much for your glowing review! We're thrilled to hear that you're finding our one-on-one training helpful and that your experience with AestheticsPro has been positive so far. Starting a new business is an exciting journey, and we're honored to be part of your success story. If you ever have questions or need further support, our team is here for you every step of the way. Wishing you the best in business - The AP Team

DA

Divija A.  
CEO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "first onboarding call"

February 26, 2025

5.0

i'm having a good experience so far - support has been very helpful.

Pros

helpful, detailed, thorough. i like that i can come back to support for anything i need

Cons

the data import is probably the one thing i wish someone was able to take on and do for us.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing AestheticsPro

the customer service was much better, the features were more in line with what we needed

Switched from

[Nova POS](https://www.capterra.com/p/149729/Nova-POS/)

system that has more integration but also more user friendly

Review Source

Response from AestheticsPro

February 27, 2025

Good day to you Divija, Thank you for your feedback! We're so glad to hear that your onboarding experience was helpful, detailed, and thorough. It’s great to know that you feel supported and can rely on our team whenever needed. We strive to provide the utmost in customer support and thus always encourage you to reach out to our award-winning support team with any questions. Thank you once again for your insight and it’s wonderful to have you as part of the AestheticsPro community! -The AP Team

LO

Lisa O.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Terrible. "

September 27, 2024

1.0

My experience was terrible. I wouldn’t recommend.

Pros

They did a good demo and are great at getting people to believe in their software.

Cons

I had a very disappointing experience with Aesthetics Pro. From the start, their system was not user-friendly, and I encountered numerous issues with my charting. My charts were messy and not in chronological order, making it difficult to keep patient records organized. Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there. These were only a few of the issues that I encountered. There were many more. I was with Aesthetics Pro for only one month before deciding to leave due to these issues. The transition was horrible—Aesthetics Pro was not helpful, and they created many hurdles for me to terminate my contract. Despite their resistance, I was finally able to end my relationship with them. However, the most concerning issue was their refusal to provide my EMR records once I terminated my contract. Despite federal laws and HIPAA regulations that require a software company to make these records accessible to healthcare providers, Aesthetics Pro informed me they could not fulfill this request. This is a clear violation of federal regulations, and their unwillingness to comply is unacceptable. Overall, Aesthetics Pro was extremely difficult to work with, and I would not recommend them to anyone seeking a reliable and compliant system for managing patient records.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

I was looking for a better software with marketing

Review Source

Response from AestheticsPro

October 4, 2024

Hi Lisa, Thank you for your feedback. As you know, our team waived your early termination fee as a gesture of goodwill, and we dedicated significant time on the phone with both you and your partner to address your concerns. During these conversations, we aimed to provide you with the necessary guidance on retrieving your records and ensuring a smooth transition. We take customer satisfaction very seriously, and it’s disheartening to hear that our efforts did not resolve your concerns. Wishing you the best in business. - AP Team

DL

Danielle L.  
Esthetican sole proprietor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent software for Estheticians"

October 1, 2024

4.0

So far Aesthetics Pro provides me more quality features for the price of the service. as long as this system continues to evolve it will continue to be a valuable and integral part of my business.

Pros

I love the form creator and that I can attach forms to specific services. I also love the card on file to reserve appointments

Cons

I want the weekly view calendar to be like MINDBODY! I want to be able to assign a color to each service and I want to have each one showing on the weekly calendar and it want it to be like the daily calendar where they are positioned on the schedule based on the time of the service. I would also love to see you guys knock off MINDBODY's reports! I want to be able to filter reports right in the program not have to export to excel to cut and slice them.

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing AestheticsPro

AP was geared more toward esthetics businesses and it had features that I wanted like hippa compliant forms and the ability for clients to fill them out at home. most other software is made for other types of businesses so its often not fully functional for esthetic businesses.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MBO was charging me an insane amount of money monthly for features that my business did not need or use. even during covid when esthetic businesses were shut down for almost a year. MBO did not waive or lower our fee. they just held off on raising the prices for a few more months and forced us to take on a new feature that only fitness studios would use.

Review Source

Response from AestheticsPro

October 11, 2024

Hi Danielle! Thank you so much for your wonderful review of AestheticsPro! We're thrilled you're enjoying our software, especially the form creator and the ability to attach forms to specific services. We're also glad the card-on-file feature makes appointment reservations easier for you! If you ever have any questions, please feel free to reach out - we love to help! Wishing you the best in business - the AP team!

ES

Eve S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best in Market Comprehensive Platform for Medspas"

September 28, 2024

5.0

Professional, customer centric, and strives to add new features to provide more value and benefit to their customers.

Pros

It is well thought out to support a busy Aesthetic medical practice. The videos for customizing the system are super helpful to get the most out of the comprehensive features. Customer support is responsive and informative to provide solutions that I couldn't navigate on my own.

Cons

The connection to credit card processing Clover device hasn't worked as reliably as I would like so I have to use the terminal directly or Virtual Terminal on Gravity Payments. I have had a few times when AP system went down all together with a full patient schedule and had to make do until the system came back up. Unable to get individual patient records in a simple download if and when I retire.

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

More comprehensive with better clinical documentation capabilities.

Switched from

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Needed broader functionality and sophistication.

Review Source

Response from AestheticsPro

October 4, 2024

Hi Eve! Thank you for your amazing review of AestheticsPro! We're thrilled to hear that you're enjoying our award-winning customer support and finding our 24/7 video training library helpful. As you mentioned, we’re always working to introduce new features to enhance functionality and add value for our clients, and we’re glad to hear you appreciate that. If you ever need anything, please don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! - AP Team

KM

Kami M.  
Clinical Director  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great service"

February 4, 2025

5.0

Very good! \[sensitive content hidden\] was very professional and knowledgeable in his scope and where to go if he did not have the answers

Pros

\[sensitive content hidden\] was patient waiting for my conncection to sorted out

Cons

Wish I was able to set up some of the basic items forms and consents during the on boarding process

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

I feel better options whih suits my practce

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

more to offer with software and documents

Review Source

Response from AestheticsPro

February 5, 2025

Good day to you Kami, We greatly thank you for taking the time to provide us with your feedback. We're happy to hear that our team provided professional and knowledgeable support during your onboarding. It’s great to know AestheticsPro offers an all-in-one solution for your business needs. As you move forward, we encourage you to reach out to your client success manager and our award-winning support team with any questions. We appreciate you choosing us and look forward to supporting your success! -The AestheticsPro Team

dA

diahann A.  
Owner, Registered nurse  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great platform"

January 15, 2025

5.0

So far it has been really great. The Onboarding and support team have made this transition very user-friendly. I would highly recommend it.

Pros

I love how user friendly it is and the integration between platforms is great

Cons

There is a lot to learn but that is ok because it has a lot of support

Alternatives considered

[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)

Reason for choosing AestheticsPro

Felt that the integrations was better and the price

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Starting on my own and needed a good EMR system that had telemed capabilities and scheduling

Review Source

Response from AestheticsPro

January 16, 2025

Good day to you Diahann, Thank you for taking the time to leave us this wonderful review! We're thrilled to hear you find AestheticsPro user-friendly and appreciate the seamless integration between platforms. Your recommendation means a lot to us! We’re delighted that AestheticsPro meets your needs for an EMR system with telemedicine and scheduling capabilities, especially as you build and grow your business. Our award-winning support team is always there and glad to assist you. We encourage you to reach out with any questions. Thank you for choosing AestheticsPro! -The AP Team

FH

Flavia H.  
RN  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Aesthetic pro reviewI talkedNurse injectors.Theyprice,decent AHR"

October 18, 2025

5.0

So far OK waiting to find out more as I go. I talked to other Nurse injectors. They say this is reasonable price, and has decent AHR capacity.

Pros

Customer service is superb very knowledgeable. Would like to be able to access our training without having to do reviews.

Cons

Program is not built for the everyday user it’s built for an IT person who knows codes. It gets complicated and there’s not an easy way to find your resources.

Review Source

Response from AestheticsPro

October 29, 2025

Hi Flavia, Thank you so much for your feedback! We’re thrilled to hear our customer service team has provided knowledgeable support — we take great pride in being there for our users. We also appreciate your input regarding training access and ease of navigation. Your comments help us continue improving the user experience for all clients, whether they’re seasoned in tech or brand new to the software. Wishing you the best in business! -The AP Team

DD

Donise D.  
Provider  
Medical Practice  
Used the software for: Less than 6 months

### "AestheticsPro User Experience Review"

January 7, 2026

5.0

At this time, my overall experience has been challenging. I do not find the system intuitive, but I also recognize that I have had limited hands-on use. I was trained in November and only recently began using the platform with my first client, so I expect my experience may improve with continued use.

Pros

While the platform can feel somewhat confusing initially, the tutorials and support staff are extremely helpful. The team is readily available and does a great job guiding users through the system.

Cons

The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features.

Review Source

Response from AestheticsPro

February 26, 2026

Hi Donise, Thank you for your thoughtful and honest feedback. We truly appreciate you highlighting the helpfulness of our tutorials and support team — guiding clients through the system is something we take great pride in. We understand that learning a new platform can feel overwhelming at first. As you continue working with clients, we’re confident your comfort level will grow — and we’re here every step of the way to help make that transition smoother. Please don’t hesitate to reach out if you’d like additional guidance or a refresher session. We’re always happy to support you! -The AP Team

SO

Stephanie O.  
Nurse Practitioner Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Thank you Aesthetics Pro"

October 10, 2024

5.0

Very positive. Our account rep \[sensitive content hidden\] went above and beyond to work on our practice and individual needs. I highly recommend for any Wellness Spa.

Pros

I like the charting, the check out, credit card integration, time clock. I looked at other software and AP has everything we need.

Cons

Sometimes if an appointment slot is double booked you can not click on client to open.

Alternatives considered

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)

Reason for choosing AestheticsPro

Did not have the charting feature we needed.

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Credit card integration , time clock , schedule , marketing

Review Source

Response from AestheticsPro

October 25, 2024

Hi Stephanie, Thank you for your fantastic review of AestheticsPro! We're thrilled to hear that you're finding our software so user-friendly, especially with features like charting, the check-out process, credit card integration, and the time clock. If you ever need anything, don’t hesitate to reach out – we’re always here to assist. Wishing you continued success in your business! – The AP Team

DAU

Dr Angela U.  
Medical director  
Medical Practice  
Used the software for: 2+ years

### "Doing business with aesthetics pro "

November 1, 2024

5.0

Over all experience has been good . The staff try to answer questions and they do good work explaining things

Pros

The platform has many many uses for my business and they are always updating with more and better features

Cons

I wish businesses have the ability to interact with training staff in real time to ask quick questions or solve quick short problems I also wish businesses have 2 x 30 min sessions per month

Alternatives considered

[Millennium](https://www.capterra.com/p/227169/Millennium/)

Reason for choosing AestheticsPro

Easy to navigate and it bet my needs I do not like complicated systems !

Review Source

Response from AestheticsPro

November 8, 2024

Hi Dr. Angela! Thank you for the wonderful review of AestheticsPro! We're thrilled to hear that you're finding the platform easy to use and valuable for your business. Doing business with AestheticsPro means gaining access to a constantly evolving suite of features designed to meet your needs. We’re here to support you anytime—don’t hesitate to reach out! Wishing you continued success! – The AP Team

KC

Kimberly C.  
MD Owner  
Medical Practice  
Used the software for: 2+ years

### "AestheticsPro review"

October 22, 2024

4.0

Account manager is great. Not the biggest fan of the update, although I understand kinks with any new system to work out. User friendly and good product overall.

Pros

Overall, good product and user friendly. System updated a few months ago and several kinks still need to be worked out.

Cons

Reliability as far accurate charting/saving data

Switched from

[ModMed](https://www.capterra.com/p/124590/EMA/)

Only switched the Medical Spa portion due to inventory abilities with AestheticsPro

Review Source

Response from AestheticsPro

October 31, 2024

Hi Kimberly, Thank you for the fantastic review of AestheticsPro! We're thrilled to hear you’re enjoying the software and managing accurate charting with ease. If you ever need assistance, don’t hesitate to reach out – we’re here to support you. Wishing you continued success! – The AP Team

MB

Mel B.  
Office Mgr  
Cosmetics  
Used the software for: Less than 6 months

### "Great class"

May 27, 2025

5.0

The trainer was very knowledgeable about our system and very helpful. I feel much more comfortable with the system now.

Pros

Appreciate the one-on-one interaction specific to our business. Training was easy to understand. \[sensitive content hidden\] was great!

Cons

The training was very good. \[sensitive content hidden\] did an excellent job of going in-depth with details specific to our business.

Review Source

Response from AestheticsPro

May 28, 2025

Hello Mel! Thank you for the kind review! We're so glad to hear that the one-on-one training was helpful and tailored to your business needs. It’s wonderful to know that our team continues to provide such a detailed and supportive experience. We’re thrilled that you now feel more confident using the system, and we’re always here to support you as you continue to grow. Welcome again to the AestheticsPro community! Thank you, -The AP Team

DL

Denver L.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Great customer service"

November 23, 2024

5.0

Overall the customer service as been the best with \[sensitive content hidden\]

Pros

\[sensitive content hidden\] was great to work with. Took care of all my issues

Cons

tough with 2 locations, we cant toggle back and forth

Review Source

Response from AestheticsPro

December 3, 2024

Hello Denver, Your insight is so appreciated! Thank you for taking the time to share with us. We are excited to hear you had a wonderful experience speaking with members of our team. We are dedicated to the support and care of our clients. With multiple locations, you can switch between locations with ease through a simple location selection drop-down. To learn more about the benefits of managing multiple locations with AestheticsPro, please reach out to our award-winning Support team or your client success manager. Thank you again for your time and we are always happy to support you and your business. -AP Team

HC

Hulnara C.  
Medspa owner  
Medical Practice  
Used the software for: 1-2 years

### "Glitchy, not worth it"

September 17, 2024

1.0

Bad experience. I am on a look out and scheduled some demos with competitors. My main issue is constant glitches: eblasts not being sent when scheduled or come out crooked, by the time the clients receive monthly eblast promo it is end of month, and why so long?- because their support is not resolving issues but only dragging time to seemingly look they are trying to help. Other issues I encountered: records dont save, appointment reminders fail, no gift card option, vital functions for medspa managing are absent making it a barely charting program. The worst is also their support, but really- lack of it. You need to write them a question you have in a ticket, by the time someone gets back to you can pass 2 days, just to read a sentence from them to clarify my question, than waiting again- nightmare. That is why it takes months to get answers to resolve a certain issue. Their support team i fins is quite incompetent and answers with premade learned generic sentences. I am not happy with them. It is the worst program I have used as a medspa owner. Charting- not bad, easy, medspa managing - non existent. You would still need to get Twillio, or 3rd party for gift cards such as Giftfly. Before Aurora there were no glitches, after Aurora- glitch on glitch. Their web developers need to be fired!

Pros

Charting is relatively easy, I can customize charting templates. Thats it.

Cons

Constant glitches ever since new version Aurora came out. I dont care for any new features if it is unusable due to glitches. The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging. Its pretty bad.

Review Source

Response from AestheticsPro

September 24, 2024

Hi Hulnara, Thank you for your feedback on AestheticsPro. Our software is an all-in-one solution for managing your medspa, including HIPAA-compliant EMR, client management, reporting, marketing solutions, merchant services, and E-Prescribe. Plus, we have just launched exciting new updates including a new app, telemedicine, an improved client portal with 'book now' features, and more! If you would like to learn about any of our software features, please contact your Client Success Manager. Wishing you the best in business - the AP Team!

MS

Maria S.  
Practice manager  
Medical Practice  
Used the software for: Less than 6 months

### "Seamless Transition with Outstanding Support from AestheticsPro"

September 26, 2024

4.0

Overall, the transition to AestheticsPro has been smooth, thanks to the excellent support from the sales representative, our client manager, and the support team. \[sensitive content hidden\] has been incredibly prompt and thorough, always taking the time to explain things clearly whenever I have an issue.

Pros

It's user-friendly, making navigation a breeze. Plus, the support team is incredibly helpful and responds promptly.

Cons

When a treatment form or consent isn't available, I need to create one myself.

Alternatives considered

[ModMed](https://www.capterra.com/p/124590/EMA/)

Reason for choosing AestheticsPro

AestheticsPro was a cheaper alternative, and since we are a small business didn't think it necessary to spend too much on an EMR

Review Source

Response from AestheticsPro

October 4, 2024

Hi Maria! Thank you so much for your wonderful review of AestheticsPro! We're thrilled to hear that you find our software easy to use and that our award-winning support team has been helpful to you. We strive to provide top-notch service and are always here if you need assistance. Don't hesitate to reach out – we're always happy to help! Wishing you continued success in your business. - AP Team

JG

Joseph G.  
CEO, Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "CEO, Owner"

November 12, 2024

5.0

The experience with AestheticsPro excellent. I enjoy how easy is to navigate the system, learned it, helps with tracking supplies, inventory, profits and losses.

Pros

How user friendly the system is to navigate

Cons

Unable to create separate appointments times for in office and out office client calendars

Review Source

Response from AestheticsPro

November 22, 2024

Hi Joseph! Thank you for your wonderful feedback! We’re thrilled to hear that you find AestheticsPro user-friendly and that it has been an excellent experience for you. It’s great to know the system helps streamline tracking supplies, inventory, and profits and losses—it’s designed to make managing your business as seamless as possible. If you ever need assistance, please don't hesitate to reach out. Wishing you the best in business - AP Team

CI

Cara I.  
Practice Manager, Coolsculpting Specialist and Aesthetic Specialist.  
Medical Practice  
Used the software for: Less than 6 months

### "Artistry Aesthetics"

September 3, 2024

5.0

It has been very pleasant so far and loving the connection from \[sensitive content hidden\] and the rest of the team when I have a question or a problem. It is definitely better than our old booking system which was Booker. I like how it tracks everything as well.

Pros

I really like the layout and all the functions that Aesthetics Pro has to offer. I am very please with our rep \[sensitive content hidden\] as she has always been there for me when I need her and checks up on me as well. She is very helpful and super nice to work with.

Cons

I am still learning they system. One thing I don't really care for is the deposits. I am still learning how to do it and it seems like a few steps I need to take, but then again I haven't messed with it much. I don't like how the credit card system is not capable to our wifi and I have to go in manually and input the information in and from what I am hearing I need to hard wire it, but it looks like it is hardwire already from what our tech tells us so not sure how to bypass that. It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)

Reason for choosing AestheticsPro

Good ratings, user friendly and the staff is always a huge part in switching systems.

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

Booker was not tracking certain things and we did not like that. Also Booker would always update during business hours to which I could not complete a transaction. We needed a more user friendly system. Plus the staff have been very nice in talking to and helping me at Aesthetics Pro.

Review Source

Response from AestheticsPro

September 10, 2024

Hi Cara! We appreciate your fantastic review of AestheticsPro! We're thrilled you're making the most of our versatile software and benefiting from our top-notch customer support. Should you ever need assistance, don’t hesitate to reach out—we’re always ready to lend a hand. Wishing you continued success in your business! - The AP Team

MM

Melody M.  
Aesthetician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Webinar- My Aesthetics Pro"

November 21, 2024

5.0

It’s been very easy to use. I enjoy the features that allow you to upload images and upload your own content for clients to review and sign.

Pros

How easy it is to maneuver. You can really teach yourself just by using the program.

Cons

That it still can use some work done. As far as messaging, contacts clients, not allowing access to remove certain items.

Review Source

Response from AestheticsPro

November 29, 2024

Hi Melody! Thank you for your feedback! We're thrilled to hear that you find the software easy to navigate and user-friendly. Our goal is to create intuitive software that empowers users to learn and succeed with confidence! If you ever need assistance, please don't hesitate to contact us. Our award-winning support team loves to help. Wishing you the best in business - The AP Team

KC

Kailee C.  
RN Injector Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great extra training session with \[sensitive content hidden\]"

January 29, 2025

4.0

The customer services alone is enough to make me stay! I do wish that you had a 24 pre block for booking!! This would make things PERFECT!

Pros

I like that it has charting, booking, and marketing all wrapped in one system.

Cons

It is a little more tech advanced than I am used to so as a solo business operator that wears many hats it has been a bit of a learning curve compared to some of the more user friendly options out there!

Switched from

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

I wanted a more comprehensive system that had better customer support

Review Source

Response from AestheticsPro

January 30, 2025

Hello there Kailee, Your insight is much appreciated! We’re so glad you appreciate having charting, booking, and marketing all in one system, and we love hearing that our customer service has made a positive impact! We understand that transitioning to a new system can come with a learning curve, especially as a solo business operator. Our team is always here to support you and make the process as smooth as possible. We encourage you to keep in touch with our award-winning support team with any questions you might have. Thanks for choosing AestheticsPro—we’re excited to support your business! -The AestheticsPro Team

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