# Page 6 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 126-150 of 618 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

Jennifer G.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "AP Review- Overall good functionality but has quirks"

December 5, 2024

4.0

Overall it works, happy for the scheduling integration but areas could us enhancements.

Pros

Integration with payments, ability to take membership payments

Cons

Issues with needing to refresh for text to properly appear. Many issues with the payment integrations.

Review Source

Response from AestheticsPro

December 11, 2024

Hey there Jennifer, We also love our integration features and the ability to set up and track memberships! We are estactic to hear that these features support your business needs. Our award-winning support team is always here to assist you with best practices for integration use and other inquiries. We encourage you to reach out to them! Sending you our deepest gratitude and all the success in your business endeavors. -AP Team

DB

Donna B.  
Owner operator  
Political Organization  
Used the software for: Less than 6 months

### "djb"

June 2, 2025

4.0

Pros

\[sensitive content hidden\] is very knowledgeable and competent in the software.

Cons

Too rushed.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing AestheticsPro

Ratings

Review Source

Response from AestheticsPro

June 4, 2025

Hello there Donna, Your feedback is very appreciated! We are glad to hear that our team provided you with a knowledgeable and competent experience. Our team is dedicated to ensuring you feel confident using the software, and we’re always here to support your success! Thank you, -The AP Team

JS

Jennifer S.  
Asst. Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Great program"

December 5, 2024

5.0

Pros

All of the options that are available to make it easier for client to use.

Cons

Freezes up often. I do like the old way of doing invoices before update.

Review Source

Response from AestheticsPro

December 11, 2024

Hi there Jennifer, We strive to create the utmost in features and software capabilities. We are excited to hear you are reaping the benefits! Our team recognizes the importance of proper invoice tracking and this drives us to keep current with our updates. We’re committed to enhancing your experience! If you ever need assistance please feel free to reach out to our extremely knowledgeable support team or your client success manager. Wishing you continued success in your business! -AP Team

rP

rocio P.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "User Friendly"

March 24, 2025

5.0

Pros

very user friendly. everything is clear and straight forward

Cons

Not being able to integrate with Stripe for payments.

Switched from

[Tebra](https://www.capterra.com/p/129169/Tebra/)

No longer needed the medical EMR. Decided to change to an EMR for aesthetics

Review Source

Response from AestheticsPro

April 1, 2025

Hi Rocio, Thank you for your review! We're thrilled to hear you find AestheticsPro user-friendly and easy to navigate. Our goal is to create a seamless experience, and we’re glad it’s working for you. If you ever have any questions, we are here to help! Wishing you the best in business - The AP Team

DH

Dimah H.  
owner  
Medical Practice  
Used the software for: 6-12 months

### "owner of practice"

December 23, 2024

1.0

beyond horrible.

Pros

Nothing. very slow, very low quality platform. no support at all

Cons

I disliked everything about it

Review Source

Response from AestheticsPro

December 23, 2024

Hello Dimah, Our team is committed to providing support through training and resources to help our clients succeed. However, we noticed you missed quite a few support calls, which may have impacted your experience with the platform. At AestheticsPro, we strive to provide a high-quality, all-in-one solution that includes features like HIPAA-compliant EMR, comprehensive client management, marketing tools, and detailed reporting to support the success of practices like yours. We also offer live training, a dedicated Client Success Team, and a robust knowledge base to ensure our clients receive the support they need. Wishing you the best in your business endeavors and continued success in the future. — The AestheticsPro Team

CR

CHRISTINA R.  
NP  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Onboarding"

March 14, 2025

5.0

Pros

Just started onboarding. Instructions have been clear

Cons

Nothing negative to report at this time.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Needed more functionality in the system.

Review Source

Response from AestheticsPro

March 17, 2025

Hello Christina, Thank you for taking the time to provide your feedback. We are so happy to hear that the information you have received has been clear and helpful. As you go forward, please never hesitate to reach out to your client success manager and our award-winning support team. Thank you again, -The AP Team

EI

Elisa I.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New client happy"

December 10, 2024

5.0

I’m sure this will be great for my Office

Pros

I like it cause it’s very simplified and what I was looking for

Cons

I’m still learning no complaints as of yet I’m sure overall will be great

Review Source

Response from AestheticsPro

December 13, 2024

Hello there Elisa, This is fantastic to hear! Thank you for taking the time to share your experience. We’re so glad to hear that AestheticsPro feels simplified and aligns with what you were looking for. As you continue learning and exploring the platform, please don’t hesitate to reach out to our incredible and award-winning support team. You also have a brilliant client success manager that is ready to assist with your inquiries. We are glad to be apart of your business journey and wish you all the best! -AP Team

SO

Susan O.  
Medical Spa  
Computer Software  
Used the software for: 6-12 months

### "Great Support! "

October 8, 2024

5.0

The support team is not like many. I really appreciate the time they spend.

Pros

The support team was helpful and quick. I really enjoy that you have access to training videos and quick information.

Cons

Nothing at the moment , everything seems to be working for what we need.

Switched from

[Salon / Spa Account Manager](https://www.capterra.com/p/9199/Salon-Spa-Account-Manager/)

Milano did not have everything we needed in one spot

Review Source

Response from AestheticsPro

October 18, 2024

Hi Susan, Thank you for your wonderful review of AestheticsPro! We're delighted to hear that you’re enjoying our award-winning customer support. If you ever need assistance, don’t hesitate to reach out – we’re always here for you. Wishing you continued success in your business! – The AP Team

SF

Scott F.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "Not my cup of tea"

October 31, 2024

1.0

I stopped using the year-long subscription after 4 months, and I would get a call periodically asking me how I liked the program. I didn't think Aesthetic Pro had my best interests in mind.

Pros

I thought it was aesthetically pleasing to the eye.

Cons

The IT staff made me feel stupid. I ended up using all of the templates that I created. It was cumbersome to use. In the end, I paid someone to use my own templates and since I uploaded them, now anyone can use them.

Review Source

Response from AestheticsPro

November 8, 2024

Hi Scott, thank you for sharing your feedback on AestheticsPro. We’re sorry to hear that it didn’t meet your expectations. We want to reassure you that any custom forms created within your software are exclusively for your practice—they will never be shared or made available to others. Our goal is to provide a secure and tailored experience for each business. Wishing you all the best! – The AP Team

AM

Ashley M.  
Medical Spa Manager  
Medical Practice  
Used the software for: 1-2 years

### "I highly recommend!!"

September 26, 2024

5.0

It has been great, especially working with our account manager, \[sensitive content hidden\] She helps streamline the process each time we expand.

Pros

The support team is excellent; they respond very quickly.

Cons

I have multiple locations, and it doesn't allow me to open multiple locations simultaneously.

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

Aesthetics Pro offers more features than other platforms, and I appreciate its high level of customization.

Review Source

Response from AestheticsPro

October 4, 2024

Hi Ashley! Thank you for your fantastic review of AestheticsPro! We're delighted to hear that you're enjoying our award-winning customer support and that your Client Success Manager has been helpful. If you ever need anything, don’t hesitate to reach out – we’re always here to help. Wishing you ongoing success in your business! - AP Team

BC

Bri C.  
Founder  
Medical Practice  
Used the software for: 2+ years

### "Review of AestheticsPro "

September 12, 2024

4.0

Overall, AestheticPro has met the current needs of our practice.

Pros

The appointment making and calendar view is user friendly. Navigating the patient chart is easy and understandable.

Cons

It's difficult to quickly get support on questions that arise. Updates to the system have made it more difficult for our workflow.

Alternatives considered

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

In 2017 this AestheticsPro was the best option I found.

Review Source

Response from AestheticsPro

September 24, 2024

Hi Bri! Thank you for your nice review of AestheticsPro! It's great to hear that you find our software and features user-friendly and easy to navigate! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

MO

Maria O.  
Owner  
Alternative Medicine  
Used the software for: 6-12 months

### "Efficient and User - Friendly Software"

December 4, 2024

5.0

Very positive! It has improved daily operations and is highly reliable.

Pros

Easy to use and help manage clients and appointments efficiently.

Cons

The only thing I like least is that sometimes it take a bit longer to load certain features, but overall, it works well.

Review Source

Response from AestheticsPro

December 11, 2024

Hi Maria, We are thrilled to hear that you are enjoying our software! It's great to know that it has positively impacted your daily operations and management efficiently. Your insight is highly valued as your input helps us prioritize improvements to make your experience even smoother. If need any assistance, we encourage you to reach out to our award-winning support team or your client success manager. We wish you the best success in your business and are here to support you! -AP Team

ST

Shenate T.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Overall, a good experience"

February 6, 2025

5.0

Overall, my experience has been really good

Pros

The ease going from one thing to another

Cons

The session could’ve been longer but it was good

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Reason for choosing AestheticsPro

Mostly due to the price of the product really.

Review Source

Response from AestheticsPro

February 7, 2025

Hello Shenate, Your insight is most welcomed! Thank you for taking the time to let us know your thoughts. We are very glad to hear that our pricing meets your business needs and that our software has provided ease in your day-to-day. If you have any questions, we encourage you to reach out to your client success manager and our award-winning support team. Thank you again, -The AP Team

MS

Morgan S.  
Master Aesthetician  
Medical Practice  
Used the software for: 2+ years

### "Lead Master Aesthetician "

November 22, 2024

4.0

Pros

It is very straight forward! It is easy for beginners which is so nice . I like the popup notes too!

Cons

It can be glitchy. I do still like it though!

Review Source

Response from AestheticsPro

November 29, 2024

Hi Morgan! Thank you for your kind words! We're so glad to hear you find the system straightforward and beginner-friendly. It's great to know the popup notes are a helpful feature for you too! If you need assistance in the future, please let us know. We love to help! Wishing you the best in business - The AP Team

CK

Carol K.  
Practitioner  
Medical Practice  
Used the software for: 2+ years

### "CK medical spa "

October 18, 2024

5.0

Working with \[sensitive content hidden\] in how quick she respond and take care of us it’s pretty amazing

Pros

Safe for my practice easy access amazing customer service.

Cons

A little too expensive as a small business owner, I wish was more affordable

Review Source

Response from AestheticsPro

October 25, 2024

Hi Carol, Thank you for your fantastic review of AestheticsPro! We're excited to hear that you're finding our software user-friendly, safe for your practice, and easy to access. We're also glad you're enjoying our award-winning customer support. If you ever need anything, don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! – The AP Team

LF

Lakelynn F.  
NP  
Cosmetics  
Used the software for: 1-2 years

### "Review for AP "

November 25, 2024

5.0

Great. Everything. We have been using this system for awhile and really enjoy it.

Pros

Everything. We have been using this system for awhile and really enjoy it.

Cons

Nothing. We have been using this system for awhile and really enjoy it.

Review Source

Response from AestheticsPro

December 3, 2024

Hi Lakelynn, Our excitement knows no bounds! Thank you for sharing your appreciation of our software. It energizes us knowing our clients are happy. Of course, we are here to continue to assist you and your business so please don't hesitate to reach out to our award-winning support team or your client success manager with questions or feedback. Thank you for your business! -AP Team

ED

Elizabeth D.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Top tier customer service "

November 8, 2024

5.0

Amazing customer service, as well as training!

Pros

It was easy to manage and the system was not difficult

Cons

It was a little out of my Budget as I’m just starting but once I grow my practice I will return

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing AestheticsPro

More reliable, and customer service was better.

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

I needed a charting system that would work for my spa.

Review Source

Response from AestheticsPro

November 22, 2024

Hi Elizabeth! Thank you for your wonderful review of AestheticsPro! We’re so glad to hear that you find AestheticsPro easy to manage and user-friendly. It’s also wonderful to know that our customer service and training have exceeded your expectations—our team is always here to support you! We truly appreciate your feedback and if there’s anything more we can do to assist you, please don’t hesitate to reach out! Wishing you the best in business - AP Team

AE

April E.  
Practice Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Easy Software"

February 18, 2025

5.0

My experience with AestheticsPro is great so far.

Pros

\[sensitive content hidden\] was great! He was very informative and patient with all of my questions.

Cons

At this time, I do not have any issues with AestheticsPro.

Review Source

Response from AestheticsPro

February 21, 2025

Good day to you April, Your feedback is wonderful! We deeply appreciate you taking the time to provide it. We are overjoyed to hear that you found your experience with our training team informative. It’s fantastic that AestheticsPro is meeting your needs so far! If you ever have any questions or need assistance in the future, we’re always here to help. We appreciate you being part of our community! Thank you again, -The AP Team

BT

Bryce T.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "AestheticsPro has 5 star customer service with a great product and unbeatable price!"

September 8, 2024

5.0

One of the great things about AP is the customer support. There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support ticket and receive a response in no more than a couple of hours. Compare this to other platforms I have used where customer support would literally take weeks to get back to you and usually with a canned response that didn't answer your question.

Pros

\*Easy to set up and very user friendly \*Easy to use in day to day operations for inventory, billing, photography, charting, tracking profits, etc. \*The cost is UNBEATABLE

Cons

We have one location, I have no experience with how AP works across multiple locations, but I believe it can be set up for that as well.

Alternatives considered

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

Reason for choosing AestheticsPro

Ease of use, price, good reputation, integration with CC processing

Review Source

Response from AestheticsPro

September 13, 2024

Hi Bryce! Thank you so much for your glowing review of AestheticsPro! It's great to hear that you're enjoying our award-winning customer support. If you ever need additional help, please reach out to your Customer Success Manager – we love to help! Wishing you all the best in the business! - the AP Team

QT

Questa T.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Onboarding session feedback"

March 20, 2025

5.0

Wonderful. I am looking forward to using the system when we go live.

Pros

The functionality is very user friendly. The support staff I’ve encountered have been so helpful, kind and supportive.

Cons

Nothing to report so far. I am not seeing patients yet, so my experience is limited.

Alternatives considered

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[PortraitPro](https://www.capterra.com/p/250031/PortraitPro/)

Reason for choosing AestheticsPro

Value, forms available, functionality, reporting, staff management.

Review Source

Response from AestheticsPro

March 25, 2025

Hi Questa, Thank you for your review of AestheticsPro! We’re thrilled to hear that you have had a great experience with us so far! As a new customer, your support means the world, and we’re excited to continue providing you with top-notch service. If you ever need anything, we’re here to help! Wishing you the best in business - The AP Team

MC

Madai C.  
Physician Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Excellent Affordable EMR for MedSpa"

January 7, 2025

5.0

Great so far. \[sensitive content hidden\] was awesome for my onboarding session.

Pros

The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format, membership program, invoicing and accurate tracking of transactions, etc.

Cons

Just a lack of options for integrated payment softwares.

Alternatives considered

[Boulevard](https://www.capterra.com/p/162738/Boulevard/)

Reason for choosing AestheticsPro

Way more bang for your buck for a MedSpa-specific software!

Review Source

Response from AestheticsPro

January 7, 2025

Hey there Madai, Thank you for taking the time to provide your feedback. We’re very glad you enjoy the customizability of AestheticsPro and that it fits your needs. Our team works diligently toward consistent software growth, providing our clients with the best in business needs. We’re committed to providing excellent support and are so excited to hear your experience has been great! As you move forward with us, please feel free to contact your client success manager and our award-winning support team with any questions. Thank you for choosing AestheticsPro; we’re thrilled to be your MedSpa-specific solution! -The AP Team

kW

kelly W.  
nurse practitioner and owner  
Alternative Medicine  
Used the software for: 1-2 years

### "I recommend Aesthetics Pro "

September 28, 2024

5.0

it has been very good and whenever I run into an issue I receive a response back quickly.

Pros

it is very user friendly and easy to navigate. The system makes it easy for multiple users and I can do all features in one place.

Cons

I wish we could upload videos or have a more seamless POS built in.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

better price, easy to use, easy to implement, not much nickel and diming.

Review Source

Response from AestheticsPro

October 4, 2024

Hi Kelly! Thank you for your wonderful review of AestheticsPro! We’re thrilled to hear that you find our software user-friendly and easy to navigate, and that it works seamlessly for multiple users. If you ever need anything, please don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! - AP Team

FB

Felina B.  
APRN CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "10/10 recommend "

October 22, 2024

5.0

The staff has been amazing to work with!! Very honest and helpful

Pros

Customer service has been amazing, training very helpful, then the recordings even more helpful so when I forget I have more than my notes to refer to

Cons

It’s a good problem to have, but all of the options to learn

Alternatives considered

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

Reason for choosing AestheticsPro

It has my profit and loss statement which was very important to me

Switched from

[Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Needed to consolidate systems and use EMR

Review Source

Response from AestheticsPro

October 31, 2024

Hi Felina, Thank you for the wonderful review of AestheticsPro! We’re thrilled to hear you’re enjoying the user-friendly features, award-winning customer support, and making great use of our training library. If you ever need assistance, our team is here to help! Wishing you continued success! – The AP Team

PR

Pany R.  
Physician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "AestheticsPro is Fantastic"

December 8, 2024

5.0

I am very pleased with AestheticsPro. Everyone is incredible organized, responsive, helpful, and the EMR is intuitive. I met with 7 different EMR groups and AestheticsPro stood out as the easiest to use, great cost for a small practice like mine, and incredibly good customer service. Not sure I can ask for more.

Pros

Easy to use! Intuitive! Amazing customer support.

Cons

erx integration issue. My choices were EazyScript that I had planned on using due to cost and they ended up out of business right when I joined. So, my only option now is MDtoolbox which is pricy to start but good when it comes to monthly thereafter.

Review Source

Response from AestheticsPro

December 12, 2024

Hey there Pany, This is incredible to hear! It is exciting knowing that you have found our software easy to use, intuitive, and backed by amazing customer support. It’s especially rewarding to know we stood out among other EMR options and are meeting the needs of your practice. We appreciate your understanding regarding the eRx integration and your experience with third-party providers. We’re glad you’ve found a solution that works for you. Your satisfaction means a lot to us, and we’re here to support you every step of the way. We encourage you to continue to reach out to our award-winning support team or your client success manager. Thank you for choosing AestheticsPro. Wishing you the utmost success! -AP Team

BR

Bianca R.  
FNP-C  
Medical Practice  
Used the software for: 1-2 years

### "Love AestheticPro"

September 12, 2024

5.0

Pros

Very user friendly. Customer service is very responsive.

Cons

None. I wish the pay system wasn't as expensive.

Alternatives considered

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

Seemed easier to use than the others and not as expensive.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Vagaro didn't offer what I needed form my services.

Review Source

Response from AestheticsPro

September 24, 2024

Hi Bianca! Thank you for your awesome review of AestheticsPro! It's great to hear that you find our software and features user-friendly! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

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