# Page 7 | AestheticsPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is AestheticsPro the right Medical Spa solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/93446/AestheticsPro/reviews

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AestheticsPro

4.4 (618)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of AestheticsPro

## Showing most helpful reviews

Showing 151-175 of 618 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JN

Jeff N.  
Administrator  
Medical Practice  
Used the software for: 6-12 months

### "Aesthetics Pro Review"

November 21, 2024

2.0

Slightly below average. The software has holes that don't allow for efficiency in daily tasks.

Pros

The support team. They are helpful and knowledgeable about the product.\[sensitive content hidden\] has been very helpful.

Cons

I dislike that you cannot remove items from quotes prior to converting them to invoices.

Review Source

Response from AestheticsPro

November 27, 2024

Hi Jeff! Thank you for your feedback! We're thrilled to hear that you’ve enjoyed our award-winning customer support—it’s always our goal to provide an exceptional experience. As part of our commitment to best practices, we recommend creating a new quote to ensure proper and accurate record-keeping if you need to make changes. If you need additional assistance, please don't hesitate to reach out. Wishing you the best in business - The AP Team

VM

Vicky M.  
co-founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Switched over to AP from a different System"

September 27, 2024

5.0

It's been good so far, i like that support is quick to respond, there's videos to help too

Pros

streamlining check in to check out, staffing, products, etc.

Cons

Doesn't have medical friendly attributes ie. labs, Smart keys for SOAP notes, the ability to populate a patient's records into their next visit ( we do weight loss in our clinic, our current EMR populates their previous data we take on vitals to the next visit automatically)

Alternatives considered

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Moxie](https://www.capterra.com/p/252114/Moxie/)

Reason for choosing AestheticsPro

they mentioned the integration of labs in the future

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

lacked medspa options for our multidisciplinary clinic

Review Source

Response from AestheticsPro

October 4, 2024

Hi Vicky! Thank you for your wonderful review of AestheticsPro! We’re thrilled to hear that you’re enjoying our award-winning customer support and finding our 24/7 video training library so helpful. If you ever need anything, feel free to reach out – we’re always here to assist. Wishing you continued success in your business! - AP Team

ES

Emily S.  
RN, Nurse injector  
Medical Practice  
Used the software for: 1-2 years

### "Aesthetic Pro Review"

October 7, 2024

5.0

Overall, I am pretty happy with the program for what you get and the cost.

Pros

It is user friendly. They are very prompted about answering questions.

Cons

You can't pick and choose what days off you want to have. Your schedule can't be changed very easily as to when you are open, but they do make it where clients can request appts which is nice. You can't edit/delete documents once they are created.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

Reason for choosing AestheticsPro

Customer service, cost, convenience, I had used it in training before

Review Source

Response from AestheticsPro

October 18, 2024

Hi Emily, Thank you for your fantastic review of AestheticsPro! We're excited to hear that you’re finding our software so user-friendly. If you ever need anything, don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! – The AP Team

HM

Heand M.  
Aesthetics and Laser  
Cosmetics  
Used the software for: 1-2 years

### "Best Software. Great support team. "

August 30, 2024

5.0

Amazing customer service And amazing manager that helped me to go through all the details that I was looking for. Was patient and kind while working with me, I left the meeting looking forward to working with AestheticsPro in the future. All of my questions are always responded or resolved in a timely manner.

Pros

Easy E record, Text marketing, cost effective, very good communication. All of my support tickets have a quick resolution and I do not feel rushed while asking questions to the support team which is really important to me

Cons

Nothing , the service rep was the best part of the experience making the appointment efficient and very informative.

Review Source

Response from AestheticsPro

September 4, 2024

Hi Heand! Thank you so much for your awesome review of AestheticsPro! We are thrilled you are enjoying the software and all it offers. We just wanted to remind that our new app is now available on the App Store and Google Play so you can access the software from anywhere on any device. If you need further assistance, please feel free to reach out. We love to help! Wishing you all the best in the business! - the AP Team

BP

Breanna P.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Great experience!"

September 6, 2024

5.0

Pros

I love the system itself, it is very user friendly and ticks all the boxes. The support provided has been top notch and such a great experience. Highly recommend!

Cons

A very minor thing but I don’t the view on the calendar is only shown for the opening hours you set. I often book clients outside my operating hours, so I needed to see that.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

More client appointment detail, and ability to upload client photos

Review Source

Response from AestheticsPro

September 17, 2024

Hi Breanna, Thank you for your wonderful review of AestheticsPro! It's great to hear that you find our software and features very user-friendly and are enjoying our award-winning customer support! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

ML

Mackenzie L.  
Client Liason and Marketing  
Medical Practice  
Used the software for: 6-12 months

### "Easy to use! "

November 21, 2024

5.0

Good! I would recommend it to other businesses.

Pros

Easy to use, reliable, quick customer service.

Cons

It often glitches or does not load. Logs out too quick.

Review Source

Response from AestheticsPro

November 27, 2024

Hi Mackenzie! Thank you for your kind words! We're delighted that you find our platform easy to use and reliable. It’s great to know that our quick customer service has made a positive impact as well. Your feedback motivates us to continue delivering the best experience possible! Wishing you the best in business - The AP Team

SG

Shelby G.  
APRN  
Medical Practice  
Used the software for: 6-12 months

### "Truth review"

August 28, 2024

2.0

chart and booking it great. Working with worldpro and processing payments is near impossible. 24/7 care is not 24/7

Pros

Chart is nice, but uploading pictures is inconvenient and you can not save comparison photos. Scheduling booking online is friendly

Cons

Payment process and customer service response

Alternatives considered

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

Reason for choosing AestheticsPro

everything in 1 place. However that does not seem to be the case

Switched from

[Touchplan](https://www.capterra.com/p/148419/Touchplan-io/)[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

Thought this would do charting, scheduling and payments all in one place

Review Source

Response from AestheticsPro

September 10, 2024

Hi Shelby, thank you for your feedback of AestheticsPro. If you ever need assistance, please reach out to your Client Success Manager. Wishing you the best in business from the AP Team!

MM

Meagan M.  
Chief Administrator  
Cosmetics  
Used the software for: 2+ years

### "Happy Customer"

November 22, 2024

5.0

\[sensitive content hidden\] customer service is wonderful! She helped us switch ownership on our account and made it a very smooth process.

Pros

\[sensitive content hidden\] customer service is wonderful!

Cons

Nothing at this time. We have been very happy.

Alternatives considered

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)

Reason for choosing AestheticsPro

More cost effective and simplicity of use.

Review Source

Response from AestheticsPro

November 29, 2024

Hi Meagan! Thank you for your wonderful review! We're delighted to hear that the service provided by your Client Success Manager has been exceptional and that you’re happy with your experience. We’re here to continue supporting you! Please don't hesitate to reach out if you need us. Wishing you the best in business - The AP Team

MM

Maria M.  
MD  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great customer service "

September 23, 2024

5.0

Customer service is great ! AestheticsPro is a very friendly to use .

Pros

The customer service is great ! \[sensitive content hidden\] is amazing ! She helped to renew my contract right a way and also answered all my questions !

Cons

I do not have complaints. Every time I have question I call \[sensitive content hidden\] and she helps me to go through my questions .

Review Source

Response from AestheticsPro

September 30, 2024

Hi Maria! Thank you so much for your fantastic review of AestheticsPro! We're thrilled to hear that you are enjoying our award-winning customer support. If you ever need help, don’t hesitate to reach out – we're always here for you! Wishing you continued success in your business! - The AP Team

LL

Lacey L.  
Manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great EMR!"

November 1, 2024

5.0

Everyone is so nice and helpful, from sales to the trainers. The system is very easy to learn and use.

Pros

The ease of use, how fast to get up and running with the software, and the customer service from everyone.

Cons

I haven't ran into any issues so far, but I know that if I do, customer support will gladly help me.

Review Source

Response from AestheticsPro

November 8, 2024

Hi Lacey! Thank you for the fantastic review of AestheticsPro! We’re thrilled to hear you love the EMR, the quick setup, and the ease of use. Our team is always here to provide top-notch customer service and support whenever you need it. Wishing you continued success with AestheticsPro! – The AP Team

VR

Verified Reviewer  
Nurse practitioner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "AsetheticsPro review"

November 28, 2024

5.0

\[sensitive content hidden\] was positive, patient and informative. Thank you!

Pros

Integrations and ease of use are just 2 features of many I love about it!

Cons

A lot to learn, but all inclusive and worth every penny. Love it!

Review Source

Response from AestheticsPro

December 3, 2024

Hello there! Thank you for the glowing feedback! We're thrilled to hear you’re enjoying the integrations and ease of use—those are definitely features we’re proud of. We understand there’s a lot to learn, especially with an all-inclusive platform, and we’re so glad you find it worth the effort. It’s great to hear that your experience with members of our team has been a positive and informative experience. We’ll make sure to share your kind words with them! If you ever need assistance or have questions as you continue exploring the platform, we’re here to help. Thanks again for your support! -AP Team

RB

Randel B.  
Medical Director  
Consumer Services  
Used the software for: 2+ years

### "Review from Medical Director's perspective:"

October 2, 2024

5.0

We have had a good overall experience with AestheticsPro.

Pros

AestheticsPro is good software for a medical spa. Good photo capture. The support team was quickly responsive.

Cons

Aesthetics pro was not always intuitive.

Alternatives considered

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[Remedly](https://www.capterra.com/p/180647/Remedly/)

Reason for choosing AestheticsPro

Aesthetics pro had the functionality we needed at a good price. It was based in our state and time zone.

Review Source

Response from AestheticsPro

October 11, 2024

Hi Randel! Thank you for your awesome review of AestheticsPro! We’re thrilled to hear that you are enjoying AP Focus and that our award-winning support team has been helpful. If you ever need anything, please don’t hesitate to reach out – we’re always happy to assist. Wishing you the best in business! - AP Team

KW

Kimberly W.  
Patient Care Coordinator  
Plastics  
Used the software for: Less than 6 months

### "Training in progress"

November 13, 2024

5.0

\[sensitive content hidden\] was our trainer for our eRecords and was extremely helpful. He was very polite, answered all of my questions (even when they interrupted him) and made sure that we understood what we were talking about before moving on to the next topic. I highly recommend him for training and hope I get to work with him in the future!

Pros

I love the ease of self-scheduling for clients.

Cons

So far, there is nothing that I don't like.

Review Source

Response from AestheticsPro

November 20, 2024

Hello Kimberly, Thank you for sharing your feedback—we truly appreciate it! We're thrilled to hear that you’re enjoying the Book Now feature for client self-scheduling, as it’s a cornerstone of the convenience we aim to provide. It's great to know that our trainings align with your needs, and our award-winning support team is always here to help your business thrive. We look forward to continuing to support you and your success! –The AP Team

DA

Danette A.  
APRN  
Medical Practice  
Used the software for: Less than 6 months

### "Aesthetics Pro onboarding"

March 11, 2025

5.0

Pros

Training was very easy to understand, uncomplicated system so far. Onboarding expert was very pleasant and personable. Explained things very clearly.

Cons

I am currently training, so I haven't had experienced any yet.

Review Source

Response from AestheticsPro

March 12, 2025

Good day to you Danette, We truly appreciate your wonderful feedback! We're so glad to hear that your onboarding experience has been smooth and easy to understand. It’s great that our team provided clear guidance and made the process enjoyable for you. We’re confident that as you continue training, you’ll find AestheticsPro to be a valuable tool for your needs. If you ever have any questions or need support, please don't hesitate to reach out to your client success manager and our award-winning support team. Welcome to the AestheticsPro community! Thank you again, -The AP Team

DS

Darlene S.  
Front Office  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love AestheticsPro!"

September 5, 2024

5.0

My overall experience is that AestheticsPro is very helpful!

Pros

AestheticsPro is great for self teaching. It is easy to navigate & works great for scheduling. You can also do invoicing which it makes it a all in one necessary software!

Cons

When I used this software I had not come across any issues. Worked great for me.

Review Source

Response from AestheticsPro

September 10, 2024

Hi Darlene, Thank you for your awesome review of AestheticsPro! It's great to hear that you find our software and features easy to navigate! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

NW

Nahla W.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "I like this system "

September 26, 2024

5.0

Pros

Easy to use, and have a good support team

Cons

So far I think everything is good, just a little pricey

Review Source

Response from AestheticsPro

October 4, 2024

Hi Nahla! Thank you for your awesome review of AestheticsPro! We’re thrilled to hear that our software is easy to use and that our award-winning support team has been helpful. If you ever need anything, please don’t hesitate to reach out – we’re always happy to assist. Wishing you the best in business! - AP Team

EK

Eileen K.  
RN  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Registered nurse"

February 5, 2025

5.0

So far I love it! Definitely a learning curve for the technically challenged !

Pros

\[sensitive content hidden\] is awesome informative and patient !

Cons

I have no complaints at this time everything is good

Review Source

Response from AestheticsPro

February 7, 2025

Hello to you Eileen, We are so grateful that you have taken the time to give us your feedback! It thrills us to hear that you have a wonderful experience with our team. We encourage you to reach out to your client success manager and our award-winning support team with any questions, or even just to say "Hi." We enjoy assisting our clients in boosting their business. We’re so glad you’re loving AestheticsPro so far and appreciate you being part of our community! Thank you again, -The AP Team

KC

Karen C.  
Nurse practioner medical director  
Alternative Medicine  
Used the software for: Less than 6 months

### "Brief review"

November 11, 2024

4.0

Pros

Templates all inclusive system. Billing

Cons

Nothing at this time as only logged in twice to briefly look at it

Alternatives considered

[PortraitPro](https://www.capterra.com/p/250031/PortraitPro/)

Reason for choosing AestheticsPro

Many templates covered a lot of aspects to esthetic business

Review Source

Response from AestheticsPro

November 14, 2024

Hi Karen! Thank you for your review of AestheticsPro! We're thrilled you’re finding the templates and all-inclusive features helpful, especially for billing. Our goal is to create a seamless, efficient experience, and it’s great to know we’re hitting the mark. Please let us know if you ever need assistance. Wishing you the best in business - The AP team

II

Isabelle I.  
Licensed Vocational Nurse  
Medical Practice  
Used the software for: Less than 6 months

### "Great experience "

October 26, 2024

5.0

Everything has been great so far. No complaints

Pros

The program has been very easy to navigate.

Cons

Easier to navigate on a computer than a tablet.

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Reason for choosing AestheticsPro

Great reviews from others that I know who use it.

Review Source

Response from AestheticsPro

November 8, 2024

Hi Isabelle! Thank you for the fantastic review of AestheticsPro! We’re so pleased to hear that you've had a great experience and are finding the program easy to navigate. If you ever need assistance, please don’t hesitate to reach out—we’re always here to help! Wishing you continued success! – The AP Team

KM

KELLI M.  
PRACTICE MANAGEMENT  
Medical Practice  
Used the software for: Less than 6 months

### "GREAT PRODUCT"

April 17, 2025

5.0

IT IS VERY HELPFUL WELL WORTH THE TRANSITION TO IT. I LOVE THE REPORTING FEATURES AND SCHEDULING CONCEPTS

Pros

ALL THE COMPONENTS OF ITS REPORTING AND KEEPING TRACK OF THINGS. IT HELPS ME TO KEEP OUR DAILY PATTERNS ORGANIZED AND UP TO DATE

Cons

I NEED MORE TRAINING TO REALLY USE ALL THE THE FUNCTIONS. I NEED TO USE THE FORMS AND PHOTOS BETTER AND HAVE NOT DONE THIS YET

Review Source

Response from AestheticsPro

April 21, 2025

Hi Kelli, Thanks so much for your review! We're glad the reporting and scheduling tools are helping you stay organized. If you ever need additional help using forms or photos, our team is always happy to help. Thank you for choosing AestheticsPro! Wishing you the best in business - The AP Team

YL

Yasi L.  
Owner and Aesthetic Injector  
Medical Practice  
Used the software for: 2+ years

### "\[sensitive content hidden\] is the sweetest! "

September 26, 2024

5.0

Pros

Great customer service! I have a very busy work schedule and \[sensitive content hidden\] was able to work double time to get me meeting that work with my schedule in a timely manner!

Cons

Extra payments needed for some features

Review Source

Response from AestheticsPro

October 4, 2024

Hi Yasi! Thank you so much for your fantastic review of AestheticsPro! We're delighted to hear that you're enjoying our award-winning customer support. Should you ever need assistance, please don't hesitate to reach out – we’re always here to help! Wishing you continued success in your business. - The AP Team

KK

Kait K.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Very easy to use"

October 23, 2024

5.0

Overall my experience with AestheticsPro is positive

Pros

I like the ease of use the most about AestheticsPro

Cons

I wish there was more customizations in reporting & appointment configurations

Switched from

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)

They made the switch prior to my employment

Review Source

Response from AestheticsPro

October 31, 2024

Hi Kait, Thank you for the fantastic review of AestheticsPro! We're delighted you're enjoying the software's ease of use! If you ever need assistance, don’t hesitate to reach out – we’re always here for you! Wishing you continued success! – The AP Team

PB

Patricia B.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Liked the old version better"

July 12, 2024

3.0

I will say the response time for a support ticket is very quick. They are very helpful.

Pros

I had not decision making ability. It was in place when purchased business. Would love to find something that integrates with scheduling and google

Cons

No manual. Have watched every video but their are things I can figure out. No integration with google. Inability to change confirmation email when appointment changed. Have to be very specific when searching. Hard to up load photos to treatment record

Reason for choosing AestheticsPro

I didnt but I am looking

Review Source

Response from AestheticsPro

July 19, 2024

Hi Patricia, Thank you for your feedback of AestheticsPro. Our software is an all-in-one solution for managing your medspa, including HIPAA-compliant EMR, client management, reporting, marketing solutions, merchant services, and E-Prescribe. Plus, we have just launched exciting new updates including a new app, telemedicine, an improved client portal with 'book now' features, AP Focus, and more! If you would like to learn about any of our software features, please contact your Client Success Manager. Wishing you the best in business - the AP Team!

KH

Karen H.  
RN  
Medical Practice  
Used the software for: 1-2 years

### "1 year review of product. "

October 5, 2024

5.0

Meets my needs but offers more than I can use

Pros

\[sensitive content hidden\] is always available to answer my questions or direct me to the team that could best support me. Response was always quick and helpful.

Cons

Cost. Offers many features I do not use and feel I’m paying too much. It would be nice to have a scaled down version for less cost.

Review Source

Response from AestheticsPro

October 18, 2024

Hi Karen, Thank you so much for your fantastic review of AestheticsPro! We're delighted to hear that you're enjoying the software. If you ever need assistance, feel free to reach out – we’re always here to support you. Wishing you ongoing success in your business! – The AP Team

SS

Selina S.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Awesome aesthetic software "

November 4, 2024

5.0

Pros

Strong support, easy to operate platform.

Cons

Haven’t found anything I do not like yet.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Slowly transitioning from Vagaro to Aesthetics Pro

Review Source

Response from AestheticsPro

November 14, 2024

Hi Selina! Thank you for your fantastic review of AestheticsPro! We're delighted to hear that you’re enjoying the software and finding it user-friendly. Our team is dedicated to providing award-winning customer support, so it’s wonderful to know it’s making a difference for you. If you ever have any questions or need further assistance, we’re here to help! Wishing you the best in business - The AP Team

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