# Planetrehab Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Planetrehab Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more.

Source: https://www.capterra.com/p/93474/Planetrehab

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# 

 Planetrehab Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Planetrehab

## What is Planetrehab?

Planetrehab is more than just physical/occupational therapy software...it is a complete practice solution that integrates your workflow and revenue cycle management so you can spend more time with your patients and less time dealing with technology and insurance companies. Planetrehab has everything you need to operate your practice: scheduling, patient management, patient portal, appointment reminders, insurance management, reporting and customizable therapy-centric treatment documentation templates for practically every scenario. You determine the flow of your treatment notes. We handle your back-office work including daily billing, claims statusing, appeals, entering payments and patient billing. We focus on service, so you have an assigned account manager and don't have to get technical support from a call center. Client service is our top priority, so we are always available to answer all of your questions, from software to billing to best practices.

## What is Planetrehab used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per Feature, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Planetrehab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.planetrehab.com/&name=Planetrehab)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Planetrehab

3.5 (4)

VS.

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting Price

$500

Per Feature, Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (4)

Ease Of Use

4.5 (204)

Value For Money

3.7 (3)

Value For Money

4.4 (186)

Customer Service

4.0 (4)

Customer Service

4.6 (188)

## Planetrehab alternatives

[4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (13)](https://www.capterra.com/p/29511/TherapyRehab-Plus/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Assessment Management

Creation, administration, and evaluation of assessments or tests

Planetrehab 59 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Database of frequently used, popular workout routines

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Designed for the use of speech therapists

Establish measurable goals and objectives and track their progress over a specific period of time

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Manage and support multiple locations

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.4 (4)

3.4

Based on 4 reviews

## Pricing

Value for money

3.7 (3)

Free Trial

Basic

$500.00

Per Feature,Per Month

Value for money

3.7 (3)

3.7

Based on 3 reviews

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## Support, customer service and training options

Customer Service

4.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (4)

4.0

Based on 4 reviews

## User reviews

Overall rating

3.5

Based on 4 reviews

Filter by rating

5(2)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AL

Annie L.

Office Manager

Medical Practice

### "Great Customer Service but Not Easy To Use"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

December 14, 2017

Pros

Planetrehab has EXCELLENT customer service. We have our own specific representative who helps us with billing and disputing claims. She's always a phone call away and so helpful. We also have our own specific tech guy who helps us with any technical difficulty. He is amazing for being a phone call away as well.

Cons

The system does crash every so often, and it lags a lot. It's not very user friendly. You can't drag and drop appointments like other softwares can. It's also not cloud based which isn't very convenient. If you log into the same account that's already logged on on another computer, that account will automatically be logged out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 22, 2017

Thank you so much for taking the time to review our software and service. Specifically, thanks for the kind words about our service. We work really hard to provide the type of service that we would expect if we were in your place. In your review, you mention a few issues that you have problems with and I would like to clarify them for you. You can drag and drop appointments. You simply click on the top of the appointment, hold the mouse button down and drag the appointment to a different time slot. The version of Planetrehab that you use is cloud based. You can access Planetrehab from any location you have internet access. We also have a server based version. Finally, you are right that you can’t have two users using the same login at the same time. That is intentional because each user has to have their own access to the database—you don’t want to have shared logins. Thanks again for your input. We can only improve if our clients let us know the areas that we need to focus on. As always, if you need anything, we are here for you.

EM

Eric M.

Owner, Physical Therapist

Medical Practice

### "Good product, great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 17, 2017

Pros

I love how easy it is to schedule people and to input their information into the system. It's also easy to switch things around in the schedule when you need to. The customer service is fantastic!

Cons

I think the way notes are programmed into the system could be designed a little different to make things easier, but I know it's tough as each individual person likes things done differently. That's the only Con I can think of for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Mary T.

Owner

Medical Practice

### "Worst decision we ever made!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.5

2.5

Features

1.5

1.5

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

July 19, 2016

Pros

Because we are in a rural area, we liked the idea of having a server on the premises. Did not work out like planned.

Cons

Poor customer service Minimal understanding of HIPAA Company practices that are unethical EMR did not work as we were led to believe Billing service was awful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2016

People are entitled to their opinion, but not entitled to fabricate facts. This former client’s review is a gross misrepresentation of the facts. When we first encountered Conifer Physical Therapy, they were planning on opening a new business. They had no experience with billing and collections. In fact, during the sales process while explaining the various processes we do for our clients, we were discussing how we handle EOBs. We were immediately reprimanded for using “jargon” instead of saying “explanation of benefits” because they did not know what an EOB was. We apologized and explained what an EOB was, but that was the first sign this client was completely unfamiliar with the billing and collections process and may be unreasonably contentious. We have worked with hundreds of startups and we really like to work with startups because we can direct and coach them on the correct way to do things from the start. We do not have to have them unlearn bad habits. We teach them what will get them paid quickly and as completely as possible. We have helped many startups grow beyond what they thought possible. We have been doing this since 1995 and have deep and extensive knowledge in billing, collections and practice management for physical and occupational therapy companies. We know how to nurture a startup to success. But, Conifer Physical Therapy was resistant to heed our directions from the start and when problems arose because they didn’t follow our directions, they blamed us. We went to great lengths to satisfy Conifer Physical Therapy. We did things for them that we don’t normally do for other clients and that are not part of our contract. But, we will do those extras so our clients will succeed, because if they do not succeed then Planetrehab doesn’t succeed. For example, we dealt with authorization issues as well as gathering patient information for them, which is something we normally do not do and do not get paid to do. We also tried to assist them with their Medicare profile, which we do not have authorization to change, but are very familiar with. They made the changes to their Medicare profile but did it incorrectly and then blamed us when they had subsequent problems with Medicare. Another example of them not following our direction is when we made multiple requests for payment information that they received from various insurance companies but had not forwarded to us. We need this information to make sure they were paid fully, but they would not supply the information to us. They simply would not follow our instructions. We had multiple conferences with Conifer Physical Therapy that included the three owners of Planetrehab to address their problems. We addressed each of their concerns with concrete evidence of the things we did or where an account stood. We even did a full account audit, which took a considerable amount of time, reviewing each one of their patient’s accounts to make sure everything was in order. And to make sure they understood that we were willing to address any continuing problems they had, we provided the personal cell phone number for one of the owners of Planetrehab so Conifer Physical Therapy could contact him, day or night, if they continued to feel as though they were not receiving the service they expected. But, that did not seem to satisfy Conifer Physical Therapy. We never did anything unethical. This is preposterous. Everything we do for a client is recorded in their database and they have full access to our work. Again, we are experts in this field with hundreds of satisfied clients and we would never do anything to jeopardize our client’s livelihood or the integrity and reputation of our company. When we work with a client, we work as a team with them. Our client’s success is dependent that they work within the tried and tested guidelines we give them to be successful. Conifer Physical Therapy did not embrace the team concept and they never took any responsibility for the problems they created. We wished it had worked out because we put forth a tremendous amount of effort to get Conifer Physical Therapy on track to be successful.

SF

Suzanne F.

Medical Practice

### "Planet Rehab Product Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2015

Pros

They are highly responsive to any concerns and always available to answer questions. You can open this on multiple computers, and there are never any problems. In eight years of use, I have never had a day when the system was down. They are very reliable.

Cons

No complaints. They are great. I have never had a problem that wasn't resolved in one phone call.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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