--- title: "accesso ShoWare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about accesso ShoWare Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/9352/accesso-ShoWare/" page_type: "product" language: "en" --- # accesso ShoWare Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) accesso ShoWare ## What is accesso ShoWare? accesso ShoWare is a live entertainment ticketing solution with various installations in theatres, concert venues, sports arenas, casinos, fairs and attractions around the world. Organizations can sell more tickets, increase ROI, build loyal customers and retain in-house control with the flexible platform. Generate new revenue streams and facilitate ongoing campaigns with fully-integrated fund management features. Plus, drive incremental donations with Round Up at checkout. ## What is accesso ShoWare used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for accesso ShoWare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://accesso.com/&name=accesso ShoWare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### accesso ShoWare 4.6 (76) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (76) Ease Of Use 4.8 (5,810) Value For Money 4.6 (49) Value For Money 4.9 (3,585) Customer Service 4.9 (76) Customer Service 4.9 (3,314) ## accesso ShoWare alternatives [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,816)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) [Showpass](https://www.capterra.com/p/153637/Showpass/) [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153637/Showpass/) [Beyonk](https://www.capterra.com/p/236278/Beyonk/) [4.9 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236278/Beyonk/) [View all alternatives](https://www.capterra.com/p/9352/accesso-ShoWare/alternatives/) ## FAQs about accesso ShoWare Overview ### What problems does accesso ShoWare solve? accesso ShoWare solves slow, error-prone ticketing and box office workflows by centralizing event setup, reserved seating, subscriptions, donations, group sales, and reporting in one system. Box office teams, venue managers, fairs, theaters, and entertainment operations benefit from faster staff training, smoother patron checkout, more accurate sales tracking, and dependable support during high-volume onsales. Answer based on 65 reviews Overview ### Which roles and teams benefit most from accesso ShoWare? accesso ShoWare is most used by box office teams, ticketing managers, and venue operations leaders who handle ticket sales, event setup, customer service, and daily transaction oversight. Marketing and audience development teams use it to support promotions and patron engagement, while general managers and executives rely on reporting for performance visibility and operational decisions. Answer based on 75 reviews Overview ### What company size and industries is accesso ShoWare built for? accesso ShoWare is built for box offices across industries, with strongest adoption among small businesses at 80% and Entertainment at 39%. It also serves Performing Arts organizations at 24%, Events Services at 7%, plus midsize businesses at 11% and enterprises at 9%, most often for ticketing. Answer based on 76 reviews Features and Usability ### What are the key features of accesso ShoWare? accesso ShoWare includes core ticketing features such as online ticketing, onsite ticketing, reserved seating, seating maps, season tickets, and group reservations. Differentiating capabilities include patron management, customizable event pages and messaging, reporting and sales analytics, dynamic pricing, and responsive customer support that reviewers frequently mention. Answer based on 50 reviews Integrations ### Which third-party tools and platforms does accesso ShoWare integrate with? accesso ShoWare integrates with 7 third-party tools, including Activity Stream, EMMA, GoodData.AI, Google Analytics 360, Ingresso, Meta for Business, and Salesforce.org Nonprofit Cloud. These integrations cover analytics, marketing, audience engagement, and nonprofit CRM needs within the official catalog. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on accesso ShoWare? accesso ShoWare offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say most team members and volunteers learn daily tasks quickly, while admins and new users may need more time because some screens feel text heavy and less intuitive. Live sessions, recordings, and support help shorten the learning curve. Answer based on 10 reviews Getting Started and Support ### What customer support options does accesso ShoWare offer, and how do users rate the experience? accesso ShoWare offers email/help desk, FAQ/forum, knowledge base, phone support, and a 24/7 live representative. Users generally describe support as responsive, knowledgeable, and easy to reach, with quick fixes and helpful account managers. A few reviewers mention wanting better manuals or FAQs and occasional slowdowns or bugs. Answer based on 51 reviews Features and Usability ### How well does accesso ShoWare handle patron management? accesso ShoWare handles core patron management well for many venues, especially ticketing, memberships, donations, and seat selection. Box office teams often find account lookup and sales workflows workable, but some organizations want better duplicate-account merging, stronger demographic tracking, clearer online messaging, and easier handling for packages, benefits, and payment edge cases. Answer based on 20 reviews Features and Usability ### Is accesso ShoWare easy to use? accesso ShoWare feels easy to use for most box office staff and patrons, with clear screens and familiar ticketing workflows. The interface helps teams learn event setup, checkout, reporting, and seat management quickly, though customized setups, general admission operations, and certain back-end changes can bring a steeper learning curve for some venues. Answer based on 17 reviews ## Features AI summary Based on 5,334 Reservations reviews Capterra reviewers highlight these as the features buyers value most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) accesso ShoWare supports **Online Booking** and **Booking Management**, so teams can accept reservations online and handle booking details more efficiently. However, it does not include **Calendar Management**. Instead, it offers other important capabilities such as **Payment Processing** (**51%**), **Customer Support** (**46%**), and **Mobile Access** (**45%**), helping businesses manage transactions, respond to customer needs, and stay connected on the go while providing teams with the tools to keep reservation operations organized and responsive. Online Booking 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Mobile Access 3.9 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reserved Seating 4.7 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking Print-at-Home 4.8 (15) 93.33% of 15 reviewers that rated this feature as important or highly important The ability to print tickets before arriving accesso ShoWare 88 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Virtual Events: Designed for events that occur online - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Group Reservations: The ability to reserve times in groups. - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Event: Utilize the same app for multiple events - Multi-Facility: Designed to facilitate operations for more than one facility. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (52) 4.4 Based on 52 reviews ## Pricing Value for money 4.6 (49) ### Starting price Free trial not available Value for money 4.6 (49) 4.6 Based on 49 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ GoodData.AI](https://www.capterra.com/p/123828/GoodData/)[ Ingresso](https://www.capterra.com/p/10006724/Ingresso/)[ Activity Stream](https://www.capterra.com/p/10029452/Activity-Stream/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (76) 4.9 Based on 76 reviews ## User reviews Overall rating 4.6 Based on 76 reviews Filter by rating 5(51) 4(21) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent AM Amanda M. House Manager Performing Arts ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 We have had an extremely positive experience with Accesso and \[sensitive content hidden\]. We are incredibly happy with the service we have recieved. Pros Accesso ShoWare is easy to use, and our customer service rep \[sensitive content hidden\] is absolutely fantastic! Her level of knowledge and professionalism is above wheat is expected. Cons There is not anything I can say we like the least about ShoWare. We have had an overall positive experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Edward M. General Manager Events Services ### "Easy to use Ticketing Platform, with Fantastic Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 8, 2025 I am a light user, as a venue administrator and use ShoWare mostly for reporting on ticketing statistics, specifically related to sales flow, revenue, and other ongoing metrics. Pros The software platform is relatively simplistic to use and easy to navigate, while the customer service remains top notch, with support being readily available. Cons Some levels of integration with other platforms, such as event and venue management softwares remains limited, with customize API's costly to develop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WC William C. CEO Online Media ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 6, 2025 Pros It was a simple interface that allowed for a team of people to work efficiently. Cons My least favorite part of ShoWare was that since it is not decentralized, I don't know if my data can be breached and tampered with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 William, Thank you for the 5 star review! Rest assured, your data is safe with our enhanced security features including PII Masking policies to hide personally identifiable information. Additionally, no financial information is ever stored in the system. If you have any concerns, please reach out to your CSM for more details about your account's security features. RP Rebekah P. Box Office Manager Entertainment ### "Amazing support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Pros User friendly. Support given by \[sensitive content hidden\], is stellar. \[sensitive content hidden\] always has answers to my questions and is extremely helpful and patient as a mentor and teacher. Cons There is no tool to merge patrons automatically. If I create a patron through my box office and the patron also creates an account online, there are two accounts in the same name. I understand I can manually merge the patrons and I do that. Any way to fix this? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IJ Ingrid J. Clerical Aid Performing Arts ### "Works well, helpful support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 29, 2025 Pros It's easy to learn and understand, and the processes make sense. Cons There are a few glitchy things that happen with orders. Specifically with exchanges/modifying pricing codes. It'll sometimes cancel the tickets or duplicate them. The support team that we have is good though with troubleshooting and fixing issues Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BW Brian W. Outreach Manager Non-Profit Organization Management ### "We love ShoWare! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 It is great! We have complete faith and confidence in the product, and the support we receive from your team. Pros By far, the most impressive aspect of ShoWare is your very attentive, very professional customer service. \[sensitive content hidden\], personally, is the reason our system is running as well as it is. She has so won the confidence of our team that we, generally, do not speak with anyone else. I'm sure you have a wonderful team there...sorry. :) She's just awesome. Cons I've thought about this for a while and have not come up with anything worth sharing. We are completely happy with ShoWare. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reasons for choosing accesso ShoWare I believe it was the ability to create "exclusive access" to the sales platform based on the buyers' electronic profile. That is, the buyers had to be signed into a specific secure server before they could access tickets. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EK Edward K. Director Gambling & Casinos ### "Accesso ShoWare A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 Over the past decade, Catfish Bend Casino has relied on the Accesso ShoWare ticketing platform to power our entertainment and event operations, and the experience has been consistently positive. From the very beginning, ShoWare has proven to be a robust, user-friendly, and highly adaptable solution that has kept pace with our growth and evolving customer expectations. One of the standout features of ShoWare is its intuitive interface, which makes event creation, ticket management, and reporting easy for both seasoned staff and new users. The platform allows for deep customizations, something we’ve taken full advantage of to align ticketing processes with our branding and specific operational needs. Whether we're setting up reserved seating for concerts or general admission for comedy shows, ShoWare provides the flexibility we need. Our guests benefit from a smooth and streamlined purchasing experience, both online and on-site. The system’s mobile optimization and print-at-home/mobile ticket options have greatly improved convenience for our patrons, contributing to stronger customer satisfaction and repeat attendance. Over ten years, Accesso’s support team has been consistently responsive and helpful. System uptime has been exceptional, with virtually no major disruptions, a critical factor in maintaining public trust and a positive guest experience during high-volume ticket sales. ShoWare’ s robust reporting tools have provided valuable insights into sales trends, customer behavior, and marketing performance. These analytics have enabled us to make data-driven decisions, improve campaign effectiveness, and ultimately grow revenue from our live events. Accesso ShoWare has been a vital component of our entertainment operations for the past ten years. Its ease of use, dependability, and extensive features have helped elevate the quality and efficiency of our ticketing services. We confidently recommend it to any venue looking for a professional-grade ticketing solution that can deliver consistent performance year after year. Pros Easy for staff to learn and use, with intuitive event setup and ticket management. Allows full control over event pages, seating charts, pricing, and promotional features with customizable branding. Cons While basic tasks are easy, deeper functionalities (like complex pricing tiers or promo codes) may require training. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WB Windi B. Ticket Operations Manager Entertainment ### "The team rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Pros Their reps are always helpful and easy to work with. We always receive excellent service. Cons Some marketing features are clunky, but the team always makes the updates quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Denise M. Senior Ticketing Associate Performing Arts ### "Great Software and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Very pleased with the service and the software. Our staff found it easy to use. Happy with the vast number of reports available. Our Client Success Manager always goes above and beyond. Pros Easy to adapt to our special ticketing needs without requiring customization. Our staff's favorite feature is the nightly guide. Cons Our members find it confusing to add member benefit tickets to their cart online. We would like it if these tickets would show to them when they log in to their ticket account. Switched from [UpStage](https://www.capterra.com/p/251610/UpStage/) Product and service did not fit our organization. Alternatives considered [Spektrix](https://www.capterra.com/p/89233/Spektrix/) Reasons for choosing accesso ShoWare Although online is important, a large number of our patrons order tickets through our box office. accesso ShoWare's features for our box office were exceptional. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Daylene B. Box Office Supervisor Events Services ### "Box Office Supervisor" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 28, 2025 I think my overall experience is good. ShoWare has made an effort to accommodate most of our needs. I am disappointed when I ask for a report, and I am told that will be $1500. Still waiting on some fixes with Venue manager. Pros What I like most is my CSM. She is understanding of my frustrations, advocates for improvements in the system, makes suggestions for efficiency, and makes me feel like no question is a silly question. Cons Quality of equipment and how it is shipped. Laptops are of a variety of sizes, quality, and have different drives, consistency would be nice. I wish that each POS system came in a set in a hard roller case. The equipment is packed in huge boxes unreasonable to move without the pallet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 1, 2025 Thank you for your review, Daylene! Our team will be in touch to see how we can better meet your hardware needs. [View all Reviews](https://www.capterra.com/p/9352/accesso-ShoWare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs accesso ShoWare](https://www.capterra.com/compare/9352-114949/accesso-ShoWare-vs-Eventbrite)