# Exus Financial Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Exus Financial Suite Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/93550/Collection-and-Recovery --- # Exus Financial Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Exus Financial Suite ## What is Exus Financial Suite? EXUS Financial Suite is a comprehensive and out-of-the box financial suite of software applications that manages credit risk along the whole lifecycle of accounts, from the moment of disbursement until write-off or debt sale. EXUS Loan Collections helps organisations identify and treat credit risk early, perform efficient collections, manage legal proceedings and recoveries and gain detailed insight into portfolio evolution, collections strategies and resource efficiency. ## What is Exus Financial Suite used for? [Debt Collection](https://www.capterra.com/debt-collection-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exus Financial Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.exus.co.uk/&name=Exus Financial Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exus Financial Suite 4.6 (12) VS. [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting Price $200000 per user, per month Starting Price $100 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.9 (91) Value For Money 4.1 (11) Value For Money 4.8 (86) Customer Service 4.3 (12) Customer Service 4.8 (87) ## Exus Financial Suite alternatives [4.9 (12)](https://www.capterra.com/p/135729/ezyCollect/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (29)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [Paidnice](https://www.capterra.com/p/254868/Paidnice/) [4.9 (12)](https://www.capterra.com/p/254868/Paidnice/#reviews) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/254868/Paidnice/) [View all alternatives](https://www.capterra.com/p/93550/Collection-and-Recovery/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automated Notices 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Compliance Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Historical Reporting 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Multiple User Accounts 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Payment Collection 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Exus Financial Suite 35 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Send automated reminders and notices to clients on overdue payments Schedules callback times Manage contact details and communication with clients For third-party collection agencies Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Information, data and reports that are being tracked over time For first-party debt collectors Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and handle various international currencies Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Tracking, managing, and initiating the transfer of funds for overdue customer payments Manage plans with a set payment schedule that help customers pay outstanding debt Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Initiate collection and analysis of known risks Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Create, save, and re-purpose templates for emails, forms, etc. Manage, record and track all business exchanges in form of money and its related interactions in the system Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 4.1 (11) Basic $200,000 Value for money 4.1 (11) 4.1 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 12 reviews Filter by rating 5(7) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Ahmed N. Head - Colelction and Remedial Banking ### "Exus review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2025 Very helpful sofware, that helps on enhancing follow up with defaulted/ potential defaulted customers in an easy way Pros Applying special startigies / Actions plans as per customer specification Automation of communcations with customers Queues allocations Cons Adding AI tolls to predict the probablity of default. Easy ways to intergate with other systems with APIs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aristomenis S. Collection Head Oil & Energy ### "Capterra review – Aristomenis Simos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2022 Positive experience, having joined my current organization with EFS already implemented, I was able to catch up quickly on the implemented strategies, with the help of EXUS team. All collections processes are in one place and this facilitates the overall monitoring of the activity. Excellent support level for day to day issues and requests for changes. Working on a managed service, we can focus on collections, having the software in place without performance issues. Pros Adapts very smoothly to various markets, while changes in the strategy are made in a controlled and efficient way. Easy to use at all levels, from the end users to the administrator. Ability to perform changes without requiring any IT knowledge. A lot of functionalities that can be implemented to achieve business objectives. Cons While entering our 3rd year on EFS, we are still on the learning curve, need to explore more on the possibilities that EFS can offer us, and streamline our processes so to achieve the best possible results. Reasons for choosing Exus Financial Suite Expertise in the market, and the willingness to invest in the development of a new industry (utilities). Flexibility of the solution. Competitive TCO and transparency on the cost structure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harm v. IT Business Consultant Financial Services ### "Future proof, rich of functionalities and up and running in a matter of weeks." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2020 Business users are happy so far and we will continue to roll out to our remaining European offices. The tool is easy to use and also the performance is optimal. We're working with the cloud version (on Azure) and we did not experience a single performance problem so far. The Exus employees are knowledgeable people and working with them was (and still is) a pleasure. Pros The product is full of features which are useful for our business community. The tool is easy to use and our users felt comfortable working with it quickly. From implementation perspective we had the application running (cloud version) in just a few weeks. No coding is needed only configuration. The application also offers advanced functions with help of analytic tooling. We are not using this yet but we want to keep improving our business process so this will definitely be something we will consider in the future. With help of the knowledgeable Exus consultants we managed to gather the requirements, train and implement in a matter of weeks with positive results and positive feedback from the business community. Cons We're looking into possibilities to use AI in the near future, this is not yet fully developed within the application. We're using EFS (Exus financial suite) and we might be looking into additional modules for use in the future. EFS is mainly focusing on Collections and we want to support our Recovery process also in a better way, we still need to further investigate the options. Alternatives considered [Pega CRM](https://www.capterra.com/p/157/Pega-CRM/) Reasons for choosing Exus Financial Suite We were impressed by the presentation given by the Exus consultants. EFS fitted our business perfectly and the company lives and breathes collections and recovery. During the supplier selection process we dived into the functionalities of EFS and there was already a good fit with our current business process. The application is already ready for the future with a solution in the Azure Cloud. From functional, technical and architectural perspective this was the best option for our company. Besides that also from pricing perspective the product is interesting. It offers value for money as far as we're concerned. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2021 Dear Harm, Thank you for your thorough feedback. Our recent advancements in AI now include an intelligent customer segmentation feature. We are more than happy to have a session to show you what is offered. Thank you JR Jonas R. Project Manager Financial Services ### "Collection information in one screen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 26, 2020 Gives the company possibility to define the strategy and make local configurations. Supports the collection teams by clear overview and priority Pros Easy to use system for the agents. Rich functionality with possibility for quick configurations. Professional and quick implementation. Cons Limited reporting functionality, a modern system like this should have connection to BI solution as standard. Takes some time for administrators to understand how the system works, more standard support tools should be provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2020 Dear Jonas, Thank you for taking the time to provide us with your feedback. Our latest version of EFS, v.7, greatly simplifies the operating model and provides an even easier to use strategy designer. We would be more than happy to walk you through this new powerful tool, which substantially eases the business administrator's task, so that you get a feeling of the improvements we have done in this area and share your insights. Our Customer Success team will be contacting you shortly to follow up on this. Please also note that our Debt Collections suite includes EFS Collections Analytics, a specialized MIS, which is offered to our customers as an option. Our Customer Success will contact you to share more information on this tool and its potential value for your organization. IM Imelda M. Project Manager Banking ### "Deploying Collections Strategy with ease & flexibility" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 10, 2020 Many previously manual operations are no automated therefore enhance security and improve efficiency Pros Fully parameterized - therefore flexible and easy to devise and change strategies Cons The mobile collections app is yet to catch up on functionalities with the main software Reasons for choosing Exus Financial Suite EFS comes with superior functionalities and flexibilities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2020 Dear Imelda, Thank you for your feedback, it is most valuable. We have now populated our EFS Field Collections app roadmap with additional features, as requested by both yourself and other end users. We will follow up on your request with a demonstration of the new features as they become available. AP Agung P. Retail Portfolio Management Financial Services ### "Flexibitily EFS Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 31, 2020 Pros Very flexible solution to solve any collection challenges Cons \- Flexibility solution requires more advance admin user - Admin has to know and remember dependency between menus since it isn't well described in the documentation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2020 Dear Agung, Thank you for taking the time to provide your feedback. EFS is a very flexible solution which allows business administrators take full control of the system's configuration. Our latest version of EFS, v.7, greatly simplifies the operating model and provides an even easier to use strategy designer. We would be more than happy to walk you through this new powerful tool, which substantially eases the business administrator's task, so that you get a feeling of the improvements we have done in this area and share your insights. Our Customer Success team will be contacting you shortly to follow up on this. LA lyzia A. IT Manager Banking ### "BTPN review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2020 Pros Timeline, Implemented in very aggressive timeline. Scope of work, Full coverage loan products, from retail loan until corporate loan People, Consultancy from Exus's subject matter expert is a plus point to deliver implementation with high quality and aggressive timeline. Cons Hungry hardware resource to get high quality application test ( test storage follows production storage capacity). Most of local country requirements need customization. To maintain high quality deliverables for patches after go live, the users needs to do regression test (user expects to have modular test) Reasons for choosing Exus Financial Suite The nearest gap to bank's requirements compared with other products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Dear Lyzia, thank you very much for your valuable feedback. We always aim to have an efficient UAT process and hence we propose a testing environment as close as possible to the production one, to ensure similar performance under the same load. This way, the UAT team can identify issues that could come from production data that could not be found in a sandbox environment. We also consider as a best practice to perform regression tests to make sure deliverables from the previous phases are not affected. This is a standard process that we advise all our customers to follow. Our support team will contact you to discuss your concerns further and align our efforts in this context. AT Antonios T. Recovery Department Support Officer Banking ### "EXUS: A Valuable Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2020 Pros Product Flexibility and ease of use Customer Support Readiness to propose alternative solutions - ideas to confront market challenges Cons Nothing. We have an excelent cooperation for more than 5 years Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2020 Dear Antoni, Thank you very much for taking the time to provide us with your honest review. We deeply appreciate it and we will ensure to continue our excellent cooperation. SA Samer A. Senior Collection Manager Banking ### "EXUS MY KEY FOR SUCCESSS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 24, 2019 EXUS helped me apply advanced collection strategy based on risk characteristics and other strategies that caused an increase in collection efficiency and effectiveness ; Pros Easy to Use - ONE SCREEEN is very powerful Cons The Reporting Tool micro strategy I feel its complicated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2020 Dear Samer, Thank you very much for your valuable feedback. Please take note that we have recently upgraded our reporting tool to v7, which offers a plethora of new out of the box dashboards, offers the ability to design list reports with all available fields from EFS and generally simplifies the report creation process. We would be more than happy to walk you through our new version and answer any queries you might have. PG Petra G. Collection Analyst Banking ### "Overall Sberbank experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2019 All collection processes are now in one place, visible to all users (from beginning until the end). Pros Ability to customize, change processes alone, without CR's. All information's are in one place, customer friendly - easy to use it. EXUS and Infosistem team are great support at any part of building this tool and now, after go live, in making changes and adjusting processes to our needs. Cons As we are beginners in using this software, we need to learn, get more time to become familiar with all parts and to understand it more (administrator part - learning how application "think") Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2020 Dear Petra, Thank you for providing your feedback, this will help us improve our service. Our latest version of EFS, v.7, greatly simplifies the operating model and provides an even easier to use strategy designer. We would be more than happy to walk you through this new powerful tool, which substantially eases the business administrator's task, so that you get a feeling of the improvements we have done in this area and share your insights. Our Customer Success team will be contacting you shortly to follow up on this. [View all Reviews](https://www.capterra.com/p/93550/Collection-and-Recovery/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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