Who Uses This Software?

Our target market focuses in healthcare, financial services, and general collaboration


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $18.99/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Vidyo
  • www.vidyo.com/

About Vidyo

Vidyo enriches people's lives by embedding real-time video into digital communications in the moments that matter most. Millions of people around the world connect visually every day through Vidyos secure, scalable technology and cloud-based services. Its patented platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships and improve quality of life for everyone.


Vidyo Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Analytics
  • Brand Overlay
  • Bulk Uploading
  • Closed Captions
  • Mobile Screen Support
  • Privacy Options
  • Social Sharing
  • Video Looping
  • Video Streaming
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Vidyo Reviews Recently Reviewed!


Best Video Conferencing Tool on the Market

Nov 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product is so easy to use. You can use any device you wish. The video quality is superb, and the ability to share screens/documents is awesome. I use this service with my volunteer work in my church. As a world-wide organization, remote members of our church depend heavily on this service.

Cons: Might be a little pricey compared to other products with a similar feature set.

Overall: This product is the best video conferencing tool on the market. It is incredibly easy for an end-user to host meetings, manage participants, share a screen or just an app, and, of course, video chat. The service maximizes the efficiency of the bandwidth needed for successful meetings. And you can use pretty much any device to participate

Recommendations to other buyers: This product is the best out there in my opinion.

A very good video conference tool

Sep 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Vidyo is easy to install and very easy to use. The quality of the call adjusts automatically to the speed of your internet connection being used, so it works fairly even with relatively slow connections. It is secure and it has some nice extra features like recording that can be very useful.

Cons: The idea behind the way Vidyo is structured is that of "rooms". I really have nothing against the idea, but it's not immediate to those who are used to basic programs like Skype.

Overall: I have been using Vidyo for some 7-8 years now, and I find it extremely useful. I have taught webinars and held video conferences and almost always found it reliable.

Capterra loader

Good but some training needed

Dec 17, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: HIPAA compliant, good quality video and audio. Guests can join without downloading the software.

Cons: There is a learning curve. The "room" concept is a bit difficult to get used to at first - instead of video calling someone or joining a conference via link, you either enter the person's room or they enter yours. Some of our colleagues have found this confusing. The agency that purchased our software also didn't purchase the conference call option, so it's annoying that you can only join via computer and not call in. We've also had issues with screen sharing PowerPoints, and there doesn't seem to be a workaround.

The University has purchased dedicated Vidyo servers

Oct 05, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that it connects well within the organization, and that when you send invites to people outside they only have to load a small, quick bit of software that does not need Admin rights to install. Broadcasting and recording is easy and fast if you have the correct infrastructure.

Cons: The icons and interface could be more intuitive. You have to learn how to get around in Vidyo, and what the icons represent, as their meaning is not obvious.

It's okay

Oct 09, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is a secure video resource and my office uses it frequently. I use it at least 3 to 5 times a week.

Cons: The main issue that i have with this program is that it is so incredibly buggy. It consistently skips freezes and struggles with start up. Most of the time after the program is running i can't always get into a dedicated room and i get kicked out. It also has a tendency to fail when it comes to talking into the computer and doesn't relay voices over.

Capterra loader

Vidyo is one of the main webconferencing tools that is used in my workplace.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Vidyo is quite simple to use. It is rare when a user asks me how to do something within the program. It installs fairly easy and picks up right away.

Cons: Since it is so simple, it sometimes does not have all the features that users would like. It is understandable though.

Overall: The ability to use Vidyo in a simple web conference that just requires two or more groups of people to interact with one another.

Capterra loader

When it works, it's great :)

Jun 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - the quality is better than group calls on Skype (if one compares calls for over 10 people)

- the fact that it brings up the picture (or the video) of the person who is speaking is helpful for the group calls (we use it for online classes and it's convenient to see who is asking a question or who's talking at the moment)

Cons: - chrome and safari are lagging when I am trying to log into a conference call (they claim I need a plugin which has been installed several sessions before... so it takes a few tries to actually join the call...)

Overall: The convenient group calls that can be used for webinars or online lectures or general group calls (for business mostly, since it's not free)

Great software for video conferences and company communication

Jun 27, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Easy to use, great for video calls, good audio. Ability to share presentations and have multiple users at one time into one call.

Cons: Cannot text or leave messages to user while they are offline. If you have a good internet connection the software works great.

Good video conferencing platform with limited features

Jan 09, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy to install plugin, good for on the go meetings, more or less user friendly, customize-able room pins.

Cons: Limited to 20 users per video conference, high transmission so more likely to run into video quality issues if using wi-fi, video quality is often times glitchy. No conference phone line alternative. No chat function included in basic package. Not as smooth as it should be.

Easy to use

Apr 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Comments: It's very helpful when you can meet your coworkers from different locations in one meeting. Europe, Latin America, all together in the same meeting. Vidyo is very lightweight and offers features to make the meeting more productive.

Easy to use

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Comments: This software is easy to understand and user friendly. It allows screen sharing, voice, video and chat. You cannot use the chat unless you are in a call with that person.

Great video conference software

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use software with great features. Not too complex which makes using the software easy and effective.

Cons: I would like to see more third-party integrations. I really like how easy it is to use, but just a few more features while keeping the use of ease the same would be great.

Capterra loader

Easy to use application for business conference calls

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, download and navigate. The features are solid and easy to use because the interface isnt complicated.

Cons: Wish it had a few more features. Nothing too complicated, but some third-party integrations would be nice.

Overall: Easy to use and download

Excelent videoconferencing solution

Sep 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Ease of use, excelent video behavior , even if we connect in a starbucks or McDonalds with limited badwith.

Easy to use, secure

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great HIPAA compliant video software for distance counseling, easy to use, customizable.

Cons: Nothing, everything was great and easy to use.