--- title: "VidyoConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VidyoConnect Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/93688/VidyoConferencing/" page_type: "product" language: "en" --- # VidyoConnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VidyoConnect ## What is VidyoConnect? VidyoConnect is a meeting solution for team collaboration that speeds global alignment across your enterprise, allowing for better-informed decisions, faster responses and deeper trust. With a unified user experience across mobile, desktop and conference room endpoints, VidyoConnect delivers the consistency, rich features and ease of use that drive adoption. ## What is VidyoConnect used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 87% Neutral 13% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VidyoConnect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vidyo.com/&name=VidyoConnect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VidyoConnect 4.4 (31) VS. [4.7 (24,167)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (31) Ease Of Use 4.6 (11,519) Value For Money 4.3 (17) Value For Money 4.5 (7,003) Customer Service 4.1 (16) Customer Service 4.4 (6,531) ## VidyoConnect alternatives [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (1,900)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) [4.4 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163332/GoToMeeting/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,410)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) ## FAQs about VidyoConnect Overview ### Which roles and teams benefit most from VidyoConnect? VidyoConnect benefits IT support teams, operations managers, and customer service leaders who need reliable video meetings, troubleshooting, and cross-team coordination. Healthcare, education, and community-facing roles use it for remote consultations, coaching, and outreach, while legal, marketing, and content teams rely on it for secure collaboration and virtual presentations. Answer based on 29 reviews Overview ### What company size and specific industries is VidyoConnect built for? VidyoConnect is designed for corporate enterprise organizations and is also suited for healthcare, retail, financial services, government, and education. It fits larger companies and institutions that need video communication tools for business, public service, or learning environments across these sectors. Features and Usability ### What are the key features of VidyoConnect? VidyoConnect offers audio/video conferencing, video chat, and two-way audio and video for meetings and calls. It also includes screen sharing, recording, live chat, host controls, virtual waiting room, scheduling, and reporting/analytics. Additional features cover file sharing, mobile access, compliance management, and third-party integrations. Integrations ### Which third-party tools and platforms does VidyoConnect integrate with? VidyoConnect integrates with 3 third-party tools: Google Calendar, Microsoft Outlook, and Slack. These integrations cover calendar and communication workflows, letting VidyoConnect connect with common scheduling and team messaging platforms used in business environments. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does VidyoConnect offer? VidyoConnect provides videos for training and onboarding support. Videos can be used for self-paced learning and for reviewing product steps or feature guidance at any time. Answer based on 5 reviews Getting Started and Support ### What customer support options does VidyoConnect offer? VidyoConnect provides a knowledge base and phone support. With no reviewer feedback about support topics, no product-specific experience details can be confirmed here. The listed channels indicate self-service documentation plus direct assistance by phone for users seeking help with setup, account questions, or troubleshooting. Ease of use ### Is VidyoConnect easy to use for everyday video meetings? VidyoConnect works well for straightforward video meetings, with a simple setup and an interface many teams learn quickly. Small organizations and occasional users often find it easy for basic calls, but the room-based workflow, unclear icons, limited phone access, and some screen-sharing tasks can confuse less technical users. Answer based on 12 reviews ## Features AI summary Based on 9,763 Video Conferencing reviews Capterra data shows that buyers of Video Conferencing rank the following features as their top priorities: - **Two-Way Audio & Video** (**65%** of reviewers rated this feature as critical) - **Chat/Messaging** (**64%**) - **Meeting Management** (**52%**) VidyoConnect supports all three of the features reviewers rate highest: **Two-Way Audio & Video**, **Chat/Messaging**, and **Meeting Management**. Together, these capabilities help businesses run clear virtual meetings, keep conversations organized during calls, and coordinate sessions more effectively, allowing teams to communicate faster and manage meetings with less friction. Two Way Audio & Video 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Screen Sharing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Digitally share screen view with others Real-Time Chat 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Live Chat 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to chat online in real time Real Time Screen Sharing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Share your screen with a third party to enable them to see what changes/actions are being performed as they happen Recording 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record live video calls to play later VidyoConnect 69 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audio Calls: Ability to make voice calls within the system - Audio/Video Conferencing: Audio/Video Conferencing - Audio/Video Recording: Record audio and/or video - Auto Framing: Detect speech to highlight frame subjects - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Import/Export: Import and export data to and from software applications - Desktop/Browser Sharing: Share screens of either your computer's desktop or your browser tab with another computer - Electronic Signature: Digitally sign online documents - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Event Calendar: A list of events with their respective dates - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - HD Audio/Video: High-definition audio and/or video capabilities - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing - Mobile Access: Access software remotely via mobile devices - Mobile Screen Sharing: Share screens from your tablet or smartphone - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Multimedia Support: Supports various file formats - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - One-to-One Messaging: Send personal messages to clients or attendees - Presentation Tools: Share and present designs - Presenter Control Management: Allow one presenter to pass control of the screen sharing to another participant - Privacy Options: Allows users to secure content and data for any use. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Screen Sharing: Share your screen with a third party to enable them to see what changes/actions are being performed as they happen - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Capture: Save a screenshot of your desktop as an image - Screen Mirroring: Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Team Collaboration: Allow multiple team members to edit and work on the same document - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Profiles: Profiles of users providing basic information - Video Call Recording: Record and playback video calls - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.2 (30) 4.2 Based on 30 reviews ## Pricing Value for money 4.3 (17) ### Starting price Free trial available Value for money 4.3 (17) 4.3 Based on 17 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (16) 4.1 Based on 16 reviews ## User reviews Overall rating 4.4 Based on 31 reviews Filter by rating 5(16) 4(11) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent SR Shravya R. QA Information Technology and Services ### "App for video communications" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 7, 2023 Pros VidyoConnect is a nice software that can be used for video communications that can handle large groups very well. Screen sharing works very well and the software is mostly reliable in terms of audio and video. Cons Sometimes(very rarelu though), the video freezes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jon F. Senior Consultant Mining & Metals ### "Great video conferencing - seemed better than Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 23, 2022 Pros No distortion of A/V signals; very reliable even when low bandwidth Cons Our corporation did not select this software, but MS-whatever in the stead of Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ramesh S. Counsel Legal Services ### "This app is really worth using for video conferencing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 28, 2022 Pros Easy accessibility and secure platform which provides uninterrupted audio and video conferencing. Cons I didn't found any lacunae in this app since it helped me in every sense during lockdown. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Integration Engineer Marketing and Advertising ### "Much better than webex, microsoft teams, and zoom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 13, 2022 Pros I have used Webex, Microsoft teams, and zoom before and I would say this application is superior. Just the ease of use and never having an issue with connectivity. Cons This application does not have as many features as the other applications. No emoticons nor being able to change the background. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. Director Imaging Hospital & Health Care ### "Vidyo " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 2, 2021 Pros ability to communicate online with peers Cons can be clunky at times could use some modernization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lukas P. Head of Call Center Telecommunications ### "Great tool for videomeetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 8, 2021 Very good, I use it daily for meeting with my teams. Pros Easy to use. Design and quality of streaming. Cons It shout down when you try to connect to VPN tunnel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM JD M. Senior Relationship Manager Information Technology and Services ### "Excellent experience with Vidyo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 29, 2020 Pros VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients! The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market. Cons I will occasionally run into issues with Vidyo corresponding with my security or my client's security wall which prevents the participant entering the Vidyo room. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dustin S. Pastor Religious Institutions ### "Simple and Intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 12, 2020 It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video. Pros This software is very basic, but does exactly what it advertises - it provides an easy, intuitive way for people to connect one on one through video, or with large groups that sign in individually. Cons Since it is very basic, it really isn't flashy and it doesn't provide multiple avenues to communicate. It isn't your all-in-one communication tool, but for video, it is great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lisa P. Instructional Coach Education Management ### "Vidyo a no-go" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 19, 2020 My overall experience with Vidyo was that it fit the needs for our organization at the time. Users were given little training on how to utilize this format and online tutorials and support were sometimes difficult to follow. We have since moved on from using Vidyo. Pros The feature that I liked best about this software was the ability to meet with colleagues from across our school system without leaving my classroom. Cons The feature that gave me the biggest issue was actually logging into a "room" meeting. Once in the meeting, the Vidyo quality was good but trying to connect to the room was always an issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Alex B. Mt Hospital & Health Care ### "Great product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 16, 2020 I love it! Pros We use this product for meetings. As a prn employee it's so convenient to vidyo the meetings! Saves a 25 minute drive! Cons Sometimes the video quality glitches but not for long Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/93688/VidyoConferencing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.