# VidyoConnect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VidyoConnect Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more.

Source: https://www.capterra.com/p/93688/VidyoConferencing/pricing

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# 

 VidyoConnect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VidyoConnect

## What is VidyoConnect?

VidyoConnect is a meeting solution for team collaboration that speeds global alignment across your enterprise, allowing for better-informed decisions, faster responses and deeper trust. With a unified user experience across mobile, desktop and conference room endpoints, VidyoConnect delivers the consistency, rich features and ease of use that drive adoption.

## What is VidyoConnect used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)

Top alternative

Featured

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

87%

Neutral

13%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VidyoConnect

4.4 (31)

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (31)

Ease Of Use

4.6 (11,513)

Value For Money

4.3 (17)

Value For Money

4.5 (6,999)

Customer Service

4.1 (16)

Customer Service

4.4 (6,527)

## VidyoConnect alternatives

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[4.4 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163332/GoToMeeting/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237272/Webex/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Chat

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Two Way Audio & Video

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa.

Live Chat

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Real Time Screen Sharing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Recording

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Record live video calls to play later

Screen Sharing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Digitally share screen view with others

VidyoConnect 69 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ability to make voice calls within the system

Audio/Video Conferencing

Record audio and/or video

Detect speech to highlight frame subjects

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Track and manage schedules and meetings via an integrated calendar

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Import and export data to and from software applications

Share screens of either your computer's desktop or your browser tab with another computer

Digitally sign online documents

Access names, contact information, and roles of employees in a centralized repository

A list of events with their respective dates

Public or private sharing of digital files such as documents, audio/video, images, and more

Find & retrieve relevant data or documents

High-definition audio and/or video capabilities

Compliant with HIPAA, which sets standards for sensitive patient data protection

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

Access software remotely via mobile devices

Share screens from your tablet or smartphone

Two-way actions and communication between multiple users in real time

Supports various file formats

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Send personal messages to clients or attendees

Share and present designs

Allow one presenter to pass control of the screen sharing to another participant

Allows users to secure content and data for any use.

Plan and coordinate all the resources, costs and time needed to execute assignments

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Engage in direct, instant messaging with customers, users, etc.

Record live video calls to play later

Provide support to your customers and employees remotely over a shared network

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Gauge satisfaction and receive information for improvement and success

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Profiles of users providing basic information

Record and playback video calls

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Get Advice

We can help you find the software with the features you need.

Features

4.2 (30)

4.2

Based on 30 reviews

## Pricing

Value for money

4.3 (17)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (17)

4.3

Based on 17 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (16)

4.1

Based on 16 reviews

## User reviews

Overall rating

4.4

Based on 31 reviews

Filter by rating

5(16)

4(11)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SR

Shravya r.

QA

Information Technology and Services

### "App for video communications"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 7, 2023

Pros

VidyoConnect is a nice software that can be used for video communications that can handle large groups very well. Screen sharing works very well and the software is mostly reliable in terms of audio and video.

Cons

Sometimes(very rarelu though), the video freezes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jon F.

Senior Consultant

Mining & Metals

### "Great video conferencing - seemed better than Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 23, 2022

Pros

No distortion of A/V signals; very reliable even when low bandwidth

Cons

Our corporation did not select this software, but MS-whatever in the stead of

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ramesh S.

Counsel

Legal Services

### "This app is really worth using for video conferencing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 28, 2022

Pros

Easy accessibility and secure platform which provides uninterrupted audio and video conferencing.

Cons

I didn't found any lacunae in this app since it helped me in every sense during lockdown.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Integration Engineer

Marketing and Advertising

### "Much better than webex, microsoft teams, and zoom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 13, 2022

Pros

I have used Webex, Microsoft teams, and zoom before and I would say this application is superior. Just the ease of use and never having an issue with connectivity.

Cons

This application does not have as many features as the other applications. No emoticons nor being able to change the background.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

John D.

Director Imaging

Hospital & Health Care

### "Vidyo "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 2, 2021

Pros

ability to communicate online with peers

Cons

can be clunky at times could use some modernization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lukas P.

Head of Call Center

Telecommunications

### "Great tool for videomeetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 8, 2021

Very good, I use it daily for meeting with my teams.

Pros

Easy to use. Design and quality of streaming.

Cons

It shout down when you try to connect to VPN tunnel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

JD M.

Senior Relationship Manager

Information Technology and Services

### "Excellent experience with Vidyo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 29, 2020

Pros

VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients! The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market.

Cons

I will occasionally run into issues with Vidyo corresponding with my security or my client's security wall which prevents the participant entering the Vidyo room.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dustin S.

Pastor

Religious Institutions

### "Simple and Intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 12, 2020

It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video.

Pros

This software is very basic, but does exactly what it advertises - it provides an easy, intuitive way for people to connect one on one through video, or with large groups that sign in individually.

Cons

Since it is very basic, it really isn't flashy and it doesn't provide multiple avenues to communicate. It isn't your all-in-one communication tool, but for video, it is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lisa P.

Instructional Coach

Education Management

### "Vidyo a no-go"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 19, 2020

My overall experience with Vidyo was that it fit the needs for our organization at the time. Users were given little training on how to utilize this format and online tutorials and support were sometimes difficult to follow. We have since moved on from using Vidyo.

Pros

The feature that I liked best about this software was the ability to meet with colleagues from across our school system without leaving my classroom.

Cons

The feature that gave me the biggest issue was actually logging into a "room" meeting. Once in the meeting, the Vidyo quality was good but trying to connect to the room was always an issue

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alex B.

Mt

Hospital & Health Care

### "Great product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 16, 2020

I love it!

Pros

We use this product for meetings. As a prn employee it's so convenient to vidyo the meetings! Saves a 25 minute drive!

Cons

Sometimes the video quality glitches but not for long

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/93688/VidyoConferencing/reviews/)

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