# VidyoConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VidyoConnect the right Video Conferencing solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/93688/VidyoConferencing/reviews --- VidyoConnect 4.4 (31) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VidyoConnect Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews LP Lisa P Instructional CoachEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Users were given little training on how to utilize this format and online tutorials and support were sometimes difficult to follow. “ June 19, 2020 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ramesh S. Counsel Legal Services Used the software for: 2+ years ### "This app is really worth using for video conferencing." April 28, 2022 5.0 Pros Easy accessibility and secure platform which provides uninterrupted audio and video conferencing. Cons I didn't found any lacunae in this app since it helped me in every sense during lockdown. Review Source VR Verified Reviewer Integration Engineer Marketing and Advertising Used the software for: 1-2 years ### "Much better than webex, microsoft teams, and zoom" April 13, 2022 5.0 Pros I have used Webex, Microsoft teams, and zoom before and I would say this application is superior. Just the ease of use and never having an issue with connectivity. Cons This application does not have as many features as the other applications. No emoticons nor being able to change the background. Review Source CW Catrina W. Peer support Specialist Individual & Family Services Used the software for: 2+ years ### "It's okay" October 9, 2018 3.0 Pros I like that it is a secure video resource and my office uses it frequently. I use it at least 3 to 5 times a week. Cons The main issue that i have with this program is that it is so incredibly buggy. It consistently skips freezes and struggles with start up. Most of the time after the program is running i can't always get into a dedicated room and i get kicked out. It also has a tendency to fail when it comes to talking into the computer and doesn't relay voices over. Review Source SR Shravya R. QA Information Technology and Services Used the software for: 2+ years ### "App for video communications" July 7, 2023 4.0 Pros VidyoConnect is a nice software that can be used for video communications that can handle large groups very well. Screen sharing works very well and the software is mostly reliable in terms of audio and video. Cons Sometimes(very rarelu though), the video freezes. Review Source Staci D. Online Content and Community Manager for The Network Religious Institutions Used the software for: 2+ years ### "Vidyo Replaced Google Hangouts " April 19, 2019 5.0 I would highly recommend Vidyo. It was has worked great in our organization - easy download and access. The technology seems to work more often than not :) Pros I like that all users access have simple and clear instructions to access the meeting. We were using Google Hangouts but sometimes would meet with users outside our organization (some who did not have Gmail accounts) and we'd have to ask them to set-up Google accounts (which was a hassle for them). Cons Even though the instructions were straightforward, some users were still apprehensive to use new technology. It worked great though! Review Source LaReesa S. Grant Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good but some training needed" December 18, 2018 4.0 Pros HIPAA compliant, good quality video and audio. Guests can join without downloading the software. Cons There is a learning curve. The "room" concept is a bit difficult to get used to at first - instead of video calling someone or joining a conference via link, you either enter the person's room or they enter yours. Some of our colleagues have found this confusing. The agency that purchased our software also didn't purchase the conference call option, so it's annoying that you can only join via computer and not call in. We've also had issues with screen sharing PowerPoints, and there doesn't seem to be a workaround. Review Source VR Verified Reviewer Host Team Pastor Religious Institutions Used the software for: 2+ years ### "Our favorite tool for video conferencing!" March 12, 2019 5.0 Overall, Vidyo is a simple way to start doing video conferencing, especially with large groups! The conference room setup is very high quality, and Vidyo allows us to connect with multiple teams at other locations in our organization quickly. Pros I love how easy it is to install and set up Vidyo and how simple they've made it to invite people to a call. It's super easy to navigate for sharing screens, and the chat feature is simple but enables high engagement. The quality has always been a highlight as well! Cons For some reason, Vidyo seems to require frequent updates on all of its platforms, so "staying logged in" is a less functional basic feature. It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials. But this is a very minor concern. Review Source Diego Y. Information Technology Support Analyst Higher Education Used the software for: 1-2 years ### "Vidyo is one of the main webconferencing tools that is used in my workplace." October 13, 2017 4.0 The ability to use Vidyo in a simple web conference that just requires two or more groups of people to interact with one another. Pros Vidyo is quite simple to use. It is rare when a user asks me how to do something within the program. It installs fairly easy and picks up right away. Cons Since it is so simple, it sometimes does not have all the features that users would like. It is understandable though. Review Source Zee G. Digital Operations Manager Used the software for: 1-2 years ### "When it works, it's great :)" June 25, 2018 4.0 The convenient group calls that can be used for webinars or online lectures or general group calls (for business mostly, since it's not free) Pros \- the quality is better than group calls on Skype (if one compares calls for over 10 people) - the fact that it brings up the picture (or the video) of the person who is speaking is helpful for the group calls (we use it for online classes and it's convenient to see who is asking a question or who's talking at the moment) Cons \- chrome and safari are lagging when I am trying to log into a conference call (they claim I need a plugin which has been installed several sessions before... so it takes a few tries to actually join the call...) Review Source Patrick V. pastor Religious Institutions Used the software for: 2+ years ### "Video Conferencing made simple" April 20, 2019 4.0 Pros Vidyo is really great for the simple connections either in group or one-on-one. Functionality is good and simple. It's easy to set up a meeting or join a conversation. Cons Vidyo is perhaps a bit limited when it comes to for example sharing content (file-sharing, screen-sharing etc.) You need to know where you'll use it for. For more complex situations, like webinars or live classes you may want to look for another platform, although for the straightforward video chats it is really great. Review Source EG Edson G. Manager Used the software for: ### "Excelent videoconferencing solution" September 7, 2015 5.0 Ease of use, excelent video behavior , even if we connect in a starbucks or McDonalds with limited badwith. Review Source LP Lukas P. Head of Call Center Telecommunications Used the software for: 1-2 years ### "Great tool for videomeetings" October 8, 2021 5.0 Very good, I use it daily for meeting with my teams. Pros Easy to use. Design and quality of streaming. Cons It shout down when you try to connect to VPN tunnel. Review Source DC Davide C. church planter Religious Institutions Used the software for: 2+ years ### "A very good video conference tool" September 29, 2018 4.0 I have been using Vidyo for some 7-8 years now, and I find it extremely useful. I have taught webinars and held video conferences and almost always found it reliable. Pros Vidyo is easy to install and very easy to use. The quality of the call adjusts automatically to the speed of your internet connection being used, so it works fairly even with relatively slow connections. It is secure and it has some nice extra features like recording that can be very useful. Cons The idea behind the way Vidyo is structured is that of "rooms". I really have nothing against the idea, but it's not immediate to those who are used to basic programs like Skype. Review Source JM JD M. Senior Relationship Manager Information Technology and Services Used the software for: 2+ years ### "Excellent experience with Vidyo!" September 29, 2020 5.0 Pros VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients! The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market. Cons I will occasionally run into issues with Vidyo corresponding with my security or my client's security wall which prevents the participant entering the Vidyo room. Review Source LP Lisa P. Instructional Coach Education Management Used the software for: 2+ years ### "Vidyo a no-go" June 19, 2020 3.0 My overall experience with Vidyo was that it fit the needs for our organization at the time. Users were given little training on how to utilize this format and online tutorials and support were sometimes difficult to follow. We have since moved on from using Vidyo. Pros The feature that I liked best about this software was the ability to meet with colleagues from across our school system without leaving my classroom. Cons The feature that gave me the biggest issue was actually logging into a "room" meeting. Once in the meeting, the Vidyo quality was good but trying to connect to the room was always an issue Review Source KV Kari V. VP, Member & Field Relations Non-Profit Organization Management Used the software for: 2+ years ### "Excellent System for Video Meetings" April 12, 2019 5.0 Pros We use this system to increase meeting participation with teleworking employees. I love being able to share screens and increase interpersonal communications. We also provide all the key users their own room so they can schedule on their own for either video or audio calls. This has helped streamline on conference call scheduling. Cons This isn't a system issue but a user training issue. We have some volunteers that have a lot of feedback on their systems and we can sometimes mute the line but not always. Review Source DS Dustin S. Pastor Religious Institutions Used the software for: 2+ years ### "Simple and Intuitive" August 12, 2020 5.0 It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video. Pros This software is very basic, but does exactly what it advertises - it provides an easy, intuitive way for people to connect one on one through video, or with large groups that sign in individually. Cons Since it is very basic, it really isn't flashy and it doesn't provide multiple avenues to communicate. It isn't your all-in-one communication tool, but for video, it is great. Review Source JH Jason H. Stake Technology Specialist Religious Institutions Used the software for: 2+ years ### "Best Video Conferencing Tool on the Market" November 7, 2016 5.0 This product is the best video conferencing tool on the market. It is incredibly easy for an end-user to host meetings, manage participants, share a screen or just an app, and, of course, video chat. The service maximizes the efficiency of the bandwidth needed for successful meetings. And you can use pretty much any device to participate Pros This product is so easy to use. You can use any device you wish. The video quality is superb, and the ability to share screens/documents is awesome. I use this service with my volunteer work in my church. As a world-wide organization, remote members of our church depend heavily on this service. Cons Might be a little pricey compared to other products with a similar feature set. Review Source CC Contessa C. Sourcing Coordinator Banking Used the software for: 2+ years ### "Vidyo great when it works" December 20, 2018 4.0 Pros Great sound and video quality. When it works its a great meeting software. Cons It constantly breaks down or experiences glitches with connecting over the 323 devices. Review Source RV Robert V. HelpDesk Manager Used the software for: 2+ years ### "The University has purchased dedicated Vidyo servers" October 5, 2017 4.0 Pros I like that it connects well within the organization, and that when you send invites to people outside they only have to load a small, quick bit of software that does not need Admin rights to install. Broadcasting and recording is easy and fast if you have the correct infrastructure. Cons The icons and interface could be more intuitive. You have to learn how to get around in Vidyo, and what the icons represent, as their meaning is not obvious. Review Source AJ Anthony J. Senior Technical Analyst Used the software for: 1-2 years ### "Good video conferencing platform with limited features" January 9, 2018 3.0 Pros Easy to install plugin, good for on the go meetings, more or less user friendly, customize-able room pins. Cons Limited to 20 users per video conference, high transmission so more likely to run into video quality issues if using wi-fi, video quality is often times glitchy. No conference phone line alternative. No chat function included in basic package. Not as smooth as it should be. Review Source Kelsey C. Marketing Specialist Government Administration Used the software for: Less than 6 months ### "Vidyo" October 3, 2019 4.0 Overall, Vidyo has been a very solid software purchase for my office. It's reliable when we need it and it gets the job done. Pros I like that it's easy to use and easy to manipulate. We use this platform for bi-weekly conference hearings in my office. The attendees are spread throughout the country and everyone is able to login and see each other very well while using this product and attending meetings. Cons It's not a very robust software. It does video conferencing very well, but we haven't really noticed a use for it outside of that. Many other systems are made specifically for sharing documents, sharing screens, making presentations, hosting trainings, etc. and if I wanted a product for that kind of work I might look elsewhere. Review Source David W. Youth Pastor Used the software for: Less than 6 months ### "Easy to use application for business conference calls" April 19, 2018 5.0 Easy to use and download Pros Easy to use, download and navigate. The features are solid and easy to use because the interface isnt complicated. Cons Wish it had a few more features. Nothing too complicated, but some third-party integrations would be nice. Review Source BE Ben E. Multimedia developer Hospital & Health Care Used the software for: 2+ years ### "Vidyo " December 19, 2018 4.0 Pros Integration of video / presentation sharing is seamless. Cons Can be difficult for users who are not experts or users who want to primarily join via phone / tablet. Review Source TP Tanmay P. Logistics Specialist Used the software for: 1-2 years ### "Great software for video conferences and company communication" June 27, 2017 5.0 Pros Easy to use, great for video calls, good audio. Ability to share presentations and have multiple users at one time into one call. Cons Cannot text or leave messages to user while they are offline. If you have a good internet connection the software works great. Review Source Similar Products Featured