# OnRes Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OnRes Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/93708/OnRes

---

# 

 OnRes Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OnRes

## What is OnRes?

Turn your website visitors into paid bookings with our cost effective Online Reservation System for the lodging sector including: hotels, motels, lodges, resorts, B & B's and more... Use OnRes' Channel Management Services to seamlessly manage your property on Booking.com and Expedia and their respective brands. OnRes also provides GDS Connectivity (Global Distribution System) - the same systems used by over 500,000 licensed travel agents (TA's) Plans starting from $29.95 per month.

## What is OnRes used for?

[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$49.95

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnRes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://software.onressystems.com&name=OnRes)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnRes

5.0 (25)

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$49.95

Flat Rate, Per Month

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (25)

Ease Of Use

4.4 (480)

Value For Money

5.0 (23)

Value For Money

4.2 (460)

Customer Service

4.9 (25)

Customer Service

4.3 (467)

## OnRes alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/93708/OnRes/alternatives/)

## FAQs about OnRes

Overview

### Which roles and teams benefit most from OnRes?

OnRes is most used by hotel owners, general managers, and front office teams that manage daily property operations. Managers rely on it to handle reservations, room availability, and guest check-ins, while revenue and property leaders use it to monitor occupancy, streamline administration, and support smoother guest service workflows.

Answer based on 25 reviews

Overview

### What company size and industries is OnRes built for?

OnRes is built for small hospitality businesses, with 100% of reviewers from small businesses and 88% in Hospitality. It is aimed at hotels, motels, boutique hotels, resorts, lodges, vacation rentals, bed and breakfasts, campgrounds, yacht rentals, cottages, retreats, and similar property-based lodging operations.

Answer based on 25 reviews

Features and Usability

### What are the key features of OnRes?

OnRes offers reservations management, online booking, channel management, and availability management for property operations. It also includes billing and invoicing, payment processing, CRM, guest communications, housekeeping management, reporting and analytics, plus access controls, calendar sync, and third-party integrations.

Integrations

### Which third-party tools and platforms does OnRes integrate with?

OnRes integrates with 6 third-party tools, including Mailchimp, PayPal, Stripe, and authorize.net for payments and email marketing, plus Sojern Traveler Platform and Triptease for travel marketing. These catalog integrations cover core booking, payment, and campaign needs.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does OnRes offer?

OnRes provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide setup and feature use in real time, while documentation and videos offer self-paced reference materials for learning and review.

Getting Started and Support

### What customer support options does OnRes offer?

OnRes provides email/help desk, a knowledge base, and phone support. Users often describe support as prompt, professional, and helpful, especially for setup questions, custom needs, and technical issues. Some note quick email replies and hands-on guidance that resolves problems without much delay.

Answer based on 8 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.8 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Reservations Management

4.9 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Calendar Management

4.3 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Booking Management

4.6 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Billing & Invoicing

4.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Channel Management

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

OnRes 73 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage catering operations/processes

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Long term accommodation for guests

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Ability to see leads received from various distribution channels in one place

Manage and handle various international currencies

Manage and support multiple languages

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

One location

Send messages via SMS

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.9 (24)

4.9

Based on 24 reviews

## Pricing

Value for money

5.0 (23)

Free Trial

Basic

$49.95

Flat Rate,Per Month

Value for money

5.0 (23)

5.0

Based on 23 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Triptease](https://www.capterra.com/p/188461/Triptease/)[

Sojern Traveler Platform](https://www.capterra.com/p/171916/Sojern-Traveler-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (25)

4.9

Based on 25 reviews

## User reviews

Overall rating

5.0

Based on 25 reviews

Filter by rating

5(24)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Angela C.

Front Office Manager

Hospitality

### "Front Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 4, 2026

My overall experience is wonderful. The website is user friendly and great customer service is always provided.

Pros

Their customer service is amazing. When I have any questions or concerns I receive a response in a very timely manner. The website is easy to use and if we have any issues a solution is always provided.

Cons

The only con I can think of is that I sometimes need a hand with setting up negotiated rates, etc. This issue is fixed immediately once I contact customer service as they walk me through the steps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ariana A.

Assistant Manager

Hospitality

### "Great Service & Reliable Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

\[sensitive content hidden\] has been great to communicate with over the years and we really appreciate how reliable the software is and how easily OnRes has integrated with Booking.com and Expedia.

Pros

The staff at OnRes are very easy to communicate with, and the software is reliable. If there is ever an issue, the team is on it right away and is always willing to help!

Cons

The website can be slightly confusing to make changes, for example it is difficult to figure out how to black-out certain periods or remove a black out period.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

chris S.

Front desk

Hospitality

### "user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2024

very user friendly and nicely laid out program

Pros

how easy it is to use very quick and easy

Cons

nothing my overall experience is that is user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2024

Thank you Chris for your very kind review - we appreciate your business and support!

DH

Desiree H.

General Manager

Hospitality

### "My go to Reservation Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Really great & I like how I can get a Human on the phone no problem when I have a question. No crazy phone tree Push 2, Push 5, Push 1 & never get a person.

Pros

There are a lot of features! Most software that has a lot of features charge a high monthly rate. I get this great price with OnRes PLUS all of the great features. You can't beat that!

Cons

I don't enjoy the new dashboard preview once I log on... it's an additional feature which, how can you get mad at extra features right?... but I don't use it so it's just an extra step for me.

Alternatives considered

[Resy OS](https://www.capterra.com/p/197806/ResyOS/)

Reasons for choosing OnRes

Better price for the same features... much better customer service!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2024

Hi Desiree, your kind words and positive review is most appreciated - thank you very much. As for your dashboard view upon login, we will look into allowing you to set your preferred landing page upon login as opposed to your dashboard of the current day. Best, Steve

AW

Amber W.

Hotel Manager

Hospitality

### "Seaport Inn, Port Union NL - Onres is the best move we ever made!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Onres has allowed us to boost our online presence through major booking platforms, and provided all the essential needs of a small hotel like ours and more. Group Bookings, Room Assignments, Housekeeping assignments and a way to link directly into our website for bookings were all game changers and the price can not be beat.

Pros

Onres being a Canadian Company is a plus. Their customer service is excellent and very prompt at addressing concerns.

Cons

I have not found anything I would place in the con column. For the price you are paying it offers what we need and adds updates frequently.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

They were unable to offer channel management and everything was done manually.

Alternatives considered

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

Reasons for choosing OnRes

Very expensive, and barely had anymore features that would be of use to us than Onres did.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2024

Dear Amber, we really appreciate your kind words - thank you very much for being a great customer and we look forward to working together for years to come. Best, Steve

DM

Diana M.

Duty Manager

Hospitality

### "User Friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Pros

User friendly, easy connection to my PMS.

Cons

I have no complaints about it. It's been great so far.

Switched from

[Check-Inn PMS](https://www.capterra.com/p/130771/Check-Inn-PMS/)

We've used Onres with another property and we find it user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2024

Hello Diana, thank you for the very kind review - we appreciate you business and look forward to connecting again soon - Steve

LH

Lisa H.

General Manager

Hospital & Health Care

### "Super happy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

This is the best online reservation system ever.

Pros

It is so easy to use. If you have issues, support is very quick to help.

Cons

I can't think of anything. There is so much support available for any issues I may have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2024

Dear Lisa, thank you very much for your kind words and belief & trust in our software! We value your business and look forward to connecting again soon, Steve

SA

Sam A.

Owner

Hospitality

### "Best by far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2024

Pros

Steve and his skilled team are exceptionally responsive, professional, and knowledgeable. We can't imagine navigating this environment without their expertise.

Cons

Nothing. OnRes has met our needs perfectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2024

Dear Sam, thank you very much for your kind words and great review - it's been a pleasure to work with you and your team!

TM

Troy M.

Manager

Hospitality

### "Worth the cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2023

This system is a life saver for me to manage 2 hotels.

Pros

Being able to keep track of which rooms guests are in, when they check in and check out.

Cons

When they keep making changes. It takes a while to get it figured out when they do.

Reasons for choosing OnRes

Our representative made it so easy to understand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2024

Dear Troy, thank you very much for your kind words and great review - it's been a pleasure to work with you and your team and we look forward to what the future holds!

NG

Nuno G.

General Manager

Hospitality

### "Great Product! Great People."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2023

Pros

Service at its best! Very helpful staff willing to help you taking maximum advantage of the product.

Cons

There is nothing negative to comment about OnRes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2024

Thank you very much Nuno for your support and great review - we enjoy working with you and your team!

[View all Reviews](https://www.capterra.com/p/93708/OnRes/reviews/)

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