--- title: "OnRes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnRes Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/93708/OnRes/" page_type: "product" language: "en" --- # OnRes Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OnRes ## What is OnRes? Turn your website visitors into paid bookings with our cost effective Online Reservation System for the lodging sector including: hotels, motels, lodges, resorts, B & B's and more... Use OnRes' Channel Management Services to seamlessly manage your property on Booking.com and Expedia and their respective brands. OnRes also provides GDS Connectivity (Global Distribution System) - the same systems used by over 500,000 licensed travel agents (TA's) Plans starting from $29.95 per month. ## What is OnRes used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $49.95 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnRes?[Manage this product listing](https://www.g2.com/products/accompro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnRes 5.0 (26) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $49.95 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (26) Ease Of Use 4.6 (5,821) Value For Money 5.0 (24) Value For Money 4.6 (3,595) Customer Service 4.9 (26) Customer Service 4.7 (3,324) ## OnRes alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/93708/OnRes/alternatives/) ## FAQs about OnRes Overview ### Which roles and teams benefit most from OnRes? OnRes is most used by hotel owners, general managers, and property managers who need visibility into reservations, rates, and daily operations. Front desk and guest services teams rely on it to manage check-ins, guest communication, and room availability, while revenue and operations managers use it to streamline occupancy planning and reporting. Answer based on 26 reviews Overview ### What company size and industries is OnRes built for? OnRes is built for small hospitality businesses, with 100% of reviewers from small businesses and 84% in Hospitality. It is intended for hotels, motels, boutique hotels, resorts, lodges, vacation rentals, corporate rentals, bed and breakfasts, campgrounds, yacht and boat rentals, cottages, and retreats, with limited use in Government Administration and Health Care at 4% each. Answer based on 26 reviews Features and Usability ### What are the key features of OnRes? OnRes offers booking management, reservations management, availability management, and room booking, plus front desk management and group reservations. It also includes channel management with GDS/OTA integration, multi-channel sync, and online booking, along with billing and invoicing, payment processing, CRM, housekeeping management, reporting, and access controls. Integrations ### Which third-party tools and platforms does OnRes integrate with? OnRes integrates with payment and marketing platforms including PayPal, Stripe, and authorize.net, plus Sojern Traveler Platform and Triptease. These catalog integrations support online payments and travel marketing connections, giving OnRes a focused set of third-party tools for booking and promotion workflows. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does OnRes offer? OnRes provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning and feature review. Getting Started and Support ### What customer support options does OnRes offer? OnRes provides Email/Help Desk, a Knowledge Base, and Phone Support. Users describe support as prompt, professional, and helpful, with staff often walking them through setup questions and custom requests. Email replies are frequently reported as fast, and problems are usually resolved quickly. Answer based on 8 reviews ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) OnRes supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings accurately, keep availability up to date, and accept reservations through online channels, allowing teams to reduce scheduling conflicts and run day-to-day property operations more efficiently. Calendar Management 4.4 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Rate Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage GDS/OTA Integration 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Reservations Management 4.9 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event OnRes 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Engine: The ability for guests to book a room online directly on a hotel's website. - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Catering Management: Manage catering operations/processes - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Property: One location - SMS Messaging: Send messages via SMS - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.9 (25) 4.9 Based on 25 reviews ## Pricing Value for money 5.0 (24) Free Trial Basic $49.95 Flat Rate,Per Month Value for money 5.0 (24) 5.0 Based on 24 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Triptease](https://www.capterra.com/p/188461/Triptease/)[ Sojern Traveler Platform](https://www.capterra.com/p/171916/Sojern-Traveler-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (26) 4.9 Based on 26 reviews ## User reviews Overall rating 5.0 Based on 26 reviews Filter by rating 5(25) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GO Greg O. Manager Leisure, Travel & Tourism ### "OnRes Hotel Mgmt Platform - A Proven Winner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2026 Their support team is excellent and prompt to respond, always. We have never had any issues with the product and it is always "up"! If there is ever any help needed, the support team is right there! Pros Our organization has been using the OnRes product and been supported by the OnRes team for approx. 7 years and have nothing but good things to say - the product is flexible, reliable and meets all of our needs as a hotel. The support team is outstanding; they have always been there when we need them. Even customizing aspects of their platform based on our feedback. Cons Nothing, it is a good, well developed and mature product, always in service and easy to learn. Great support team as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Angela C. Front Office Manager Hospitality ### "Front Office Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 4, 2026 My overall experience is wonderful. The website is user friendly and great customer service is always provided. Pros Their customer service is amazing. When I have any questions or concerns I receive a response in a very timely manner. The website is easy to use and if we have any issues a solution is always provided. Cons The only con I can think of is that I sometimes need a hand with setting up negotiated rates, etc. This issue is fixed immediately once I contact customer service as they walk me through the steps. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Ariana A. Assistant Manager Hospitality ### "Great Service & Reliable Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 \[sensitive content hidden\] has been great to communicate with over the years and we really appreciate how reliable the software is and how easily OnRes has integrated with Booking.com and Expedia. Pros The staff at OnRes are very easy to communicate with, and the software is reliable. If there is ever an issue, the team is on it right away and is always willing to help! Cons The website can be slightly confusing to make changes, for example it is difficult to figure out how to black-out certain periods or remove a black out period. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS chris S. Front desk Hospitality ### "user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 very user friendly and nicely laid out program Pros how easy it is to use very quick and easy Cons nothing my overall experience is that is user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2024 Thank you Chris for your very kind review - we appreciate your business and support! DH Desiree H. General Manager Hospitality ### "My go to Reservation Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 Really great & I like how I can get a Human on the phone no problem when I have a question. No crazy phone tree Push 2, Push 5, Push 1 & never get a person. Pros There are a lot of features! Most software that has a lot of features charge a high monthly rate. I get this great price with OnRes PLUS all of the great features. You can't beat that! Cons I don't enjoy the new dashboard preview once I log on... it's an additional feature which, how can you get mad at extra features right?... but I don't use it so it's just an extra step for me. Alternatives considered [Resy OS](https://www.capterra.com/p/197806/ResyOS/) Reasons for choosing OnRes Better price for the same features... much better customer service! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Hi Desiree, your kind words and positive review is most appreciated - thank you very much. As for your dashboard view upon login, we will look into allowing you to set your preferred landing page upon login as opposed to your dashboard of the current day. Best, Steve AW Amber W. Hotel Manager Hospitality ### "Seaport Inn, Port Union NL - Onres is the best move we ever made!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 Onres has allowed us to boost our online presence through major booking platforms, and provided all the essential needs of a small hotel like ours and more. Group Bookings, Room Assignments, Housekeeping assignments and a way to link directly into our website for bookings were all game changers and the price can not be beat. Pros Onres being a Canadian Company is a plus. Their customer service is excellent and very prompt at addressing concerns. Cons I have not found anything I would place in the con column. For the price you are paying it offers what we need and adds updates frequently. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) They were unable to offer channel management and everything was done manually. Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reasons for choosing OnRes Very expensive, and barely had anymore features that would be of use to us than Onres did. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Dear Amber, we really appreciate your kind words - thank you very much for being a great customer and we look forward to working together for years to come. Best, Steve DM Diana M. Duty Manager Hospitality ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 Pros User friendly, easy connection to my PMS. Cons I have no complaints about it. It's been great so far. Switched from [Check-Inn PMS](https://www.capterra.com/p/130771/Check-Inn-PMS/) We've used Onres with another property and we find it user friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Hello Diana, thank you for the very kind review - we appreciate you business and look forward to connecting again soon - Steve LH Lisa H. General Manager Hospital & Health Care ### "Super happy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 This is the best online reservation system ever. Pros It is so easy to use. If you have issues, support is very quick to help. Cons I can't think of anything. There is so much support available for any issues I may have. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 18, 2024 Dear Lisa, thank you very much for your kind words and belief & trust in our software! We value your business and look forward to connecting again soon, Steve SA Sam A. Owner Hospitality ### "Best by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2024 Pros Steve and his skilled team are exceptionally responsive, professional, and knowledgeable. We can't imagine navigating this environment without their expertise. Cons Nothing. OnRes has met our needs perfectly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 3, 2024 Dear Sam, thank you very much for your kind words and great review - it's been a pleasure to work with you and your team! TM Troy M. Manager Hospitality ### "Worth the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2023 This system is a life saver for me to manage 2 hotels. Pros Being able to keep track of which rooms guests are in, when they check in and check out. Cons When they keep making changes. It takes a while to get it figured out when they do. Reasons for choosing OnRes Our representative made it so easy to understand. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 3, 2024 Dear Troy, thank you very much for your kind words and great review - it's been a pleasure to work with you and your team and we look forward to what the future holds! [View all Reviews](https://www.capterra.com/p/93708/OnRes/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs OnRes](https://www.capterra.com/compare/93708-114949/OnRes-vs-Eventbrite)