# Intelex Quality Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Intelex Quality Management Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/93752/Quality-Management-Software --- # Intelex Quality Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Intelex Quality Management Software ## What is Intelex Quality Management Software? With over 1 million users worldwide, Intelex Quality Management Software applications have been helping companies around the world manage, track and report their quality metrics for over 20 years. Drive continuous improvement across all aspects of your quality program, reduce risk and ensure ISO 9001 compliance with this flexible set of user-friendly applications to manage Defects, NCRs, CAPAs, Suppliers, Customers, Complaints, Audits, Training, Documents, and much more. Try It Free Now! ## What is Intelex Quality Management Software used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Chemical Manufacturing](https://www.capterra.com/chemical-manufacturing-software/)[Food Manufacturing](https://www.capterra.com/food-beverage-manufacturing-erp-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12.5 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Intelex Quality Management Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intelex.com&name=Intelex Quality Management Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Intelex Quality Management Software 4.3 (18) VS. [4.5 (53)](https://www.capterra.com/p/127382/Cetec-ERP/reviews/) Starting Price $12.5 Per Feature, Per Month Starting Price $50 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (18) Ease Of Use 4.5 (282) Value For Money 4.5 (17) Value For Money 4.7 (110) Customer Service 4.4 (17) Customer Service 4.5 (276) ## Intelex Quality Management Software alternatives [4.2 (1,309)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (120)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (113)](https://www.capterra.com/p/155436/ProShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Intelex Quality Management Software Overview ### Which roles and teams benefit most from Intelex Quality Management Software? Intelex Quality Management Software is most used by quality leaders, safety and HSE teams, and process or systems managers who need standardized compliance workflows. Administrators and consultants rely on it to manage documentation, audits, and corrective actions, while executives use reporting and oversight tools to track performance, risk, and continuous improvement. Answer based on 18 reviews Overview ### What company size and specific industries is Intelex Quality Management Software built for? Intelex Quality Management Software is designed for small businesses with a few users through large global organizations with thousands of users across multiple locations. It is built for companies that need quality management software that can scale across different sites and user counts. Features and Usability ### What are the key features of Intelex Quality Management Software? Intelex Quality Management Software offers audit management, CAPA, complaint management, and compliance management for quality and regulatory control. It also includes document management, document coding and control, inspection management, incident management, risk management, supplier quality control, reporting and analytics, workflow management, and alerts/notifications. Integrations ### Which third-party tools and platforms does Intelex Quality Management Software integrate with? Intelex Quality Management Software integrates with SAP Business One. Getting Started and Support ### What training and onboarding options does Intelex Quality Management Software offer? Intelex Quality Management Software provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled learning sessions, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Intelex Quality Management Software offer? Intelex Quality Management Software provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support experience is available here, so user sentiment on response times, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Change Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Corrective and Preventive Actions (CAPA) 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Document Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Document Storage 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Training Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Quality Control 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Intelex Quality Management Software 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project Import and export data to and from software applications Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Collaborate on creating a product by sharing and adjusting designs through a shared portal Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Create, save, and store files Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor processes/products to ensure they meet international standards developed by the ISO Manage, maintain and track the performance of assets and equipment Organize and manage the accomplishments and development of employees or performance of applications or systems Capture, organize and track product-specific data and information in a centralized location Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Ensure that quality requirements and standards are met across production processes Generate quotes or estimates for customers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables creation, management, and tracking of product requirements & features during product production/development Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Plan availability and assign specific time slots for tasks and resources Manage all supplier data and operations Qualify, select, and monitor supply chain partners Create, manage and track all task activities and progression Track employee/learner's progression through training programs Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (17) 4.2 Based on 17 reviews ## Pricing Value for money 4.5 (17) Free Trial Basic $12.50 Per Feature,Per Month Value for money 4.5 (17) 4.5 Based on 17 reviews ## Integrations [ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (17) 4.4 Based on 17 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(8) 4(7) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Coraly C. Laborantin Oil & Energy ### "An efficient quality management solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 23, 2023 Pros Non-conformity management: the software allows the reporting, analysis and resolution of non-conformities related to products, services or processes.Incident management: It allows the management of safety incidents, work accidents and environmental incidents in real time.Audit management: The software allows you to plan, conduct and monitor internal and external audits to ensure regulatory compliance and quality.Risk Management - Identify, assess and manage risks associated with products, processes and business activities.Document Management - Provides a comprehensive solution for managing quality-related documents such as procedures, manuals and policies.Training and Competency Management - manages employee training, certification and professional development. Cons High cost: Intelex software can be expensive for small and medium-sized businesses, which may prevent them from considering this quality management solution.Learning curve: With many features and customisation options, there can be a learning curve for new users, which may require additional training to fully understand and use the software.Technology Dependency: As with any software, Intelex Quality Management Software is technology dependent and can be affected by technical issues such as server failures, operating system upgrades, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Global SHEQ Director Management Consulting ### "QMS redefined " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 11, 2022 This tool worked well for me. It was easy to use and not technical at all. It is well aligned with ISO9001 requirements for an effective quality management system. Pros The most impactful features in Quality Management Software are the Incident Management and Document Management. The Incident Management feature ensures timely communication with the customer. It supports easy identification of Root causes and contributory casues, with recommendations for improvement to prevent recurrences. These recommendations are tracked and can easily follow up to identify outstanding tasks.The Document Management feature is well designed and supports all stages in the Document Management life cycle from creation, review, approval and obscelence. Cons This tool worked well for me. It was easy to use and not technical at all. It is well aligned with ISO9001 requirements for an effective quality management system. There are no downsides that I've encountered so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dominique F. pediatre Hospital & Health Care ### "Quality Management Software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 Pros effective and easy to use multiple service software (Incident Management, Document Management, Quality Control, Change Management, Training Management) Cons yet unknown as perfect quality management tools, to company should communicate on this tool, to let it be used and outcome it limits. Switched from [Qualipro](https://www.capterra.com/p/182281/Qualipro/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Pascal B. Manager International Affairs ### "Un logiciel de gestion qualité facile à utiliser " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 2, 2022 Pros La solution est intuitive et facile à mettre en place. J’ai apprécié utiliser les workflow et le système de suivi des non conformités. Cons Il manque certaines fonctionnalités comme des recommandations prédictives et un outil d’analyse du risque Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Marcia O. Team Lead / Applications Manager Transportation/Trucking/Railroad ### "I like the configurability" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 8, 2018 Pros The Root Cause and Corrective Action application to be used with the Quality Management helps strive for Quality Excellence. Cons As with the other applications, there are too many clicks for the user to get from one phase to another. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG greg g. Process Quality Leader ### "Easy to use and customize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2018 Pros Customization is simple. Good User Interface. We use the hosted option so there are less barriers for IT support. Cons Reporting has size limitations when emailing reports. The system can become slow when using WIFI and downloading complex pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 1, 2018 Greg, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. JP Jeff P. Quality Systems Manager ### "Very new with the software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 23, 2018 Pros Ease of use, enjoy the features. Very new in using the software, however eager to learn more about the potential power. Will be using the help options for a bit. Cons None at this point. Very new in using the software, however eager to learn more about the potential power. Will be using the help options for a bit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2018 Jeff, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. SR Sara R. QS Admin III Chemicals ### "Platform is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2018 Ease of managing documents Pros Ease of use of platform is great Easy to navigate between applications and to manage the site. As system administrator I have no complaints, I am able to perform my function and duties without issue. I find the My Tasks section very useful. Cons User adoption . we need to educated better. I am looking forward to exploring the upgraded version that was unveiled to day to see how it will aid my organization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG CHRIS G. DIRECTOR OF QUALITY AND LEAN Computer Hardware ### "LONG TIME USER EVOLVED FROM V5 AND IN PROCESS OF MIGRATING TO V6" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 19, 2018 Pros THE FACT THAT THE PLATFORM IS ACCESSIBLE FROM ANYWHERE AND WE LEVERAGE THE CLOUD TO SUPPORT OUR DATA STORAGE MAKES FOR NO EXCUSES TO UPDATING YOUR TASKS Cons THE CUSTOMER SERVICE QUEUING PROCESS IS LENGTHY NOT HAVING CLEAR VISIBILITY TO WHERE I AM IN THE RESPONSE QUEUE IS FRUSTRATING WHEN MY TEAM NEEDS ANSWERS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 4, 2018 Thank you for your review. We are sorry to hear of the issues you have experienced and look forward to improving your experience. ER Elias R. Quality System Manager Electrical/Electronic Manufacturing ### "Used this software for quality management and it works good. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2018 Quality Managment for Doc control, customer complaints, audits and more. Pros What i love the most is the flexibility to handle multi tasks from user to user, i mean; as a supervisor you could be tasked to make an audit, present response to a complaint and check for approval on document section, and as a normal user you are only charged to keep simple the duties your supervisor tag you. Cons no graphic to show progress over the advances on quality complaints, neither attendance or past due events. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 4, 2018 Thank you for your review. We are very interested in hearing more on this and how we can provide a better user experience. Please feel free to add your suggestions to our customer portal. [View all Reviews](https://www.capterra.com/p/93752/Quality-Management-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.