Allscripts

Allscripts Care Management

3 / 5 10 reviews

Who Uses This Software?

Any size hospital or integrated health delivery system looking to automate their care management processes both in the hospital and across the continuum of care


Average Ratings

10 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Allscripts
  • www.allscripts.com
  • Founded 1981
  • United States

About Allscripts Care Management

Allscripts Care Management is an electronic health record (EHR)-agnostic, cloud-based solution that helps organizations thrive in traditional payment models and value-based care initiatives, manage patients more effectively in the hospital setting, and ensure safe, timely transitions of care.


Allscripts Care Management Features

  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning

Allscripts Care Management Reviews Recently Reviewed!


Netsmart

Jan 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: We currently switched to DeVero when DeVero was acquired from Netsmart. Netsmart just could not give us what we wanted. I have to say they tried but in the end were unsuccessful and they let us move to DeVero

Pros: Customer Service Sally Borel Ability to create physician orders from certain parts of the patient's chart do not need to be connected to wifi to use, only to synch

Cons: Must synch- not live or web based Expensive! Must have a license for each user alot of updates which are costly to us as we need to have our IT company facilitate these downloads not user friendly can not fax from the software- need to print and send

Netsmart-NOTsmart

Aug 09, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Comments: I have been training staff on Netsmart/Allscripts for going about 5-6 years- was part of implementation team at one agency. Would NOT recommend.

Pros: Can document in home without internet connection-like the scales feature in clinical monitoring-but hard to get staff to use b/c so many tabs

Cons: Synch time excessive -not intuitive-upgrade information comes at last minute and labor intensive- NOT easy to train new staff on.

Old EMR

Sep 07, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The feature I liked most in using Allscripts was the ability to switch back and forth from one division to another of the company without having to log into another site.

Cons: The worst part of Allscripts was having to sync the data at least twice daily and nothing being real time. Often during the syncing process something would go wrong and often documentation would be lost.

Easy to use

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: You are able to go in and put notes on orders or visits. It is easy to go back and find the history of a patient.

Cons: It takes a while for the program to communicate with the lab system. It takes a while to understand all the buttons/tabs

Overall: use every day to order patient tests

Capterra-loader

Worst software

Aug 22, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: There is nothing I like about this software

Cons: It is very clunky. Poorly organized and you have to do way too many clicks to do your charting. There is no way to see what time previous visits occurred, you have go to through too many steps to get the correct visit template to come up, you have to go to two separate screens just to start a visit.

Overall: I find the software to be very poorly written and not user free.

Was no pleased with this software compared to others

Mar 13, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It worked through multiple disciplines so everyone had access to all patient information and billing

Cons: It was hard to use, did not recognize basic medical terminology, only allowed one person to access a case at a time.

Capterra-loader

Allscripts is a great tool to track patient's exam histories & efficiently pull up medical records!

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: The great pro about Allscripts is that the software is HIPPA safe. This software is trustworthy in that aspect and alleviates daily pressures for doctors and nurses who use it. This aspect also benefits the patients in the same way. The overall functionality of the program works very well and takes the space and time out of large file systems.

Cons: The biggest con of this software is the "status board" and its' lack of ability to automatically refresh. I may miss a critical piece of information due to forgetting to refresh the app. Another con presents itself in the software updates of the product. Frequent glitches usually always occurs in the event of a software update.

Horrible.

Jan 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: This software leads to over a 50% attrition rate for a home health care company I contracted with. The model is simple: give away a free version with an almost intentionally poorly designed interface that is completely counterintuitive and goes against the most basic principals of software interface design. Then charge for "tech support" for implementation. Then sell the data sets that are more valuable than the person's time who put them in.

Pros: Not having to use it for more than 2 weeks.

Cons: The completely counterintuitive interface.

Recommendations to other buyers: Don't waste your time.

Easy to use

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Comments: This software is well organized and easy to use. Has some functionality I wish would work better but mostly positives.

Allscripts

Dec 15, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software is easy to learn and easy to use. use. We were on a DOS system and still use paper charts.