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Splunk helps organizations worldwide turn data into doing. With solutions for IT, security, IoT and business operations, Splunk empowers people to make faster, better decisions and take action on all

Product Details

Splunk is a customizable data analytics platform that turns data into answers. Investigate, monitor and act to gain operational intelligence and improve business outcomes.

Contact Details

Splunk

http://www.splunk.com/

Founded in 2004

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Splunk Enterprise Features

Bandwidth Monitoring
Baseline Manager
Dashboard
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace individual transactions
Chatbot
For Healthcare
For Sales
For eCommerce
Multi-Language
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)
Analytics/Reporting
Content Management
Custom Dashboards
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Deep Learning
ML Algorithm Library
Model Training
NLP
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Intrusion Detection System
Threat Response
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Splunk Enterprise Reviews

Overall
4.5/5
Ease of Use
4/5
Customer Service
4.5/5

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Showing 50 of 91 reviews

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Showing 50 of 91 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Gabe M.
IT Administrator
Information Technology and Services, 5001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 22, 2018

“A powerful log aggregation solution with immensely useful tools built-in for popular applications.”

Pros- Free to use for small 500MB or less daily ingress, quite nice for small use cases and learning - No development work required to deploy and provide value. - Deployment flexibility: client agents are available to use, or clientless configurations for multiple OS platforms. It's also very easy to deploy, not just flexible. its a very simple affair. - Segmentation of logs: You can create separate instances of of logs to aggregate, based on organization needs. And those instances can have their own individual storage policies to optimize consumption of storage resources. - Configuration design: Thoughtful and mature documentation and design of the application regarding enterprise-class scaling on network storage. -POWERFUL tools: The user interface lends itself to learning more about your organization from the logs you collect, through metrics of trends of the logs being gathered. There are also specific modules/add-ons for popular applications to provide more value and event-based monitoring, all without having to develop in-house dashboards and intelligence of those logs. - Customization: You can create your own queries of logs, and event-based alerts. - Web-based GUI that clean is powerful - Sales/Technical Reps are top notch in fielding questions and evaluating environment for deployment. They were extremely helpful in helping our organization develop procedures and scaling our environment for expansion with our existing infrastructure.
Cons- Price: This product is not free for more than the minimal use. Pricing can be very expensive, relative to open source offerings. That is the trade-off you pay for not having in-house development of open source offerings. As this product is priced based on gigabytes of indexed logs, it is important to understand the scope of licensing necessary for your environment to determine if it is a good fit for your organization. - Watch your saved queries and hardware resources: Users have the ability to create and save queries. Like in database queries, some are more efficient than others. Large inefficient queries can be very resource-intensive. If you notice slowness in day-to-day queries, or navigation in the UI, or resource use in contention, keep an eye on saved queries and user practices.
Reviewer Source 
Source: Capterra
February 22, 2018
devaun f.
software consultant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 1, 2018

“Query your log statements for your production apps in REAL TIME to triage and monitor performance”

OverallXRAY vision on your production instances. Every day we code our applications so that we will be splunk friendly with our app log statements. For example "featureX=value" allows you to query for every customer that engaged with featureX.
ProsSplunk allows us to see exactly what is going on in production! I work on commerce for a fortune 100 company, and we use Splunk to monitor our apps in real time. Splunk gives you the ability to perform queries like you would with SQL against your log statements in real time. You will learn that you can place strategic log statements in your code that allows you to identify situations in production and be proactive at solving them. For example, you can log your customer's session cookie ID, and track any given customer's activity on your website via your app logs. It gives you dials and charting capabilities to monitor even the slightest drops in customer activities due to flaws in code or slowing network calls.
ConsPRICE. The software is so powerful, and they seem to leverage this in the pricing of the licenses.
Reviewer Source 
Source: Capterra
February 1, 2018
kalaiselvan k.
Integration Enginner
Information Technology and Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 12, 2019

“Splunk review”

OverallOverall, it is a very good monitoring tool for an support team and developers for doing root cause analysis.
ProsSplunk Visually represents the logs mainly from production servers in the web UI . People who Usually has no access to logs in production servers, will access the logs through splunk UI with very simplified and friendly search query. It has lot of features like you can query for particular date and time range with specific characters. The search engine is very fast which will bring the query response effectively. we can access all types of logs including XML and JSON. we can create a custom dashboard with custom query for each projects and can relatively trigger the email to the support team in case of any issues. This tool is boon for production support team in any enterprise company.
ConsLicensing cost is quite higher for enterprise usage. Query response time will be slow when you are searching for relatively longer history(Eg. 3 months old data)
Reviewer Source 
Source: Capterra
July 12, 2019
Avatar Image
David B.
Production Support Clan Manager
Entertainment, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 7, 2018

“Offers more than you think”

OverallWe've used the software to detect layer 7 attacks, unearth issues we didn't realize were happening and gives us end to end insight into our stack.
ProsThe system is highly intuitive to use. It is faster than other solutions I've used on the market and has a huge library of 3rd party plugins to get more from the system. It is easy to create scheduled searches, dashboards, reports etc. but there are a number of additional plugins (at an extra cost) to help with security, single pane of glass and metric collection.
ConsIt offers challenges for a decentralized working model. Where Splunk is centrally managed, it is easy to ensure that best practices are maintained. Where the system is opened up for an entire department to utilize and on-board their logs, it becomes more difficult. However, with some creative thinking and good process, this issue can be overcome.
Reviewer Source 
Source: Capterra
February 7, 2018
Robert F.
Management Consulting, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 30, 2015

“Finding Splunk Before Splunk Finds You”

ProsSplunk is more than a tool or a product, it is a big data platform. Splunk can be used as a simple log aggregator all the way to a Big Data engine to find efficiency in operations of the Internet of Things. Splunk is less about its abilities, and more about your imagination about what you can do with Splunk. That is the beauty of the platform. Splunk shines in providing operational intelligence about systems and processes. Finding out how your systems are operating, how your processes are functioning leads to quick resolution of problems and points to where budgets are best spent.
ConsSplunk is deceptively easy to set up and use. But like learning to play chess, you can learn the moves in half an hour, but take a lifetime to master. Splunk quickly provides value, but requires imagination and creativity as well as wide ranging knowledge of systems and processes to move to the next level. Not every organization needs that kind of talent to get a great return from Splunk, but the companies who compete and win will.
Recommendations to other buyersGet Splunk up and running, then ask yourself, "What else can I put into Splunk?" Once you do that and see the correlations and interactions between systems and processes, you will experience the power of Splunk.
Source: SoftwareAdvice
June 30, 2015
shashank v.
Software Trainee
Information Technology and Services, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 14, 2019

“Best Tool for Monitoring Purposes.”

OverallAs a user of Splunk, we generally used to monitor the log provided by the server clusters belonging to a tool called API Connect. As the logs are stored in Splunk, we tally the transaction count from API Connect tool and filter the log search in Splunk with a particular search query. We can download the logs of particular time and date of API Connect servers in case of transaction count issues. We create a dashboard for all the individual API's transaction count in terms of total transaction count of all API's. In this way, it makes our work easier to find out which API has the highest transaction count. We even use Splunk to know the state of the machine. Reports generated by the Splunk helps us to find out the API with the highest response time. In this way, Splunk makes our work a lot easier as it is very fast and highly secure.
Pros1) Accepts multiple data formats like CSV, JSON, XML 2) Does the hard work for us i.e converting machine data to a human-readable format. 3) Can create customized alerts to serve our business purpose. 4) Searching on the based on queries is pretty simple. 5) We can create dashboards to analyze and visualize our search results. 6) Can export the log content to our Personal computers. 7) Setting up plugins and integrating with any tool that needs monitoring is pretty easy. 8) Technical support for the Splunk is very quick as they have a dedicated staff for that.
ConsI did not find any flaws with this software.
Reviewer Source 
Source: Capterra
April 14, 2019
Mark T.
Network Admin
Mining & Metals, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 28, 2019

“Great for log analysis”

OverallSplunk has been key in sever major issue root causes by analyzing logs and from that being able to build reports and determine causes of issues. In addition being able to trend and look for the data in the many logs is very helpful.
ProsWe use this tool primarily as a repository for syslog messages for infrastructure. It allows us to quickly analyze the logs and patterns to determine issues based on patterns. In addition it alerts very well from text based trigger alerts. These features are very easy to use and dependable.
ConsI do not have any cons for this software. Mainly as a user it does exactly what I need it to do with no overhead and confusing interfaces.
Reviewer Source 
Source: Capterra
July 28, 2019
neha v.
Software Engineer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 11, 2017

“Great log analysis software”

ProsIntegrates with almost all the software seamlessly..where there is a software application that produces log, splunk can be easily integrated. Gives very powerful insights into the logs Alerts can be setup on the logs, and notifications sent out which is great again for managing the health of your application
ConsThe query language, though powerful, has a learning curve. Particularly as one goes towards complex queries. If it could be made closer to natural language, it would be so much smoother to learn. Hope that will happen sometime in future.
Reviewer Source 
Source: Capterra
October 11, 2017
Verified Reviewer
Consumer Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 9, 2018

“Software is fantastic once you get it fed the data. Setup can be a bear.”

OverallSoftware saves a great deal of time tracking down errors and issues in the network. Was able to spot a security issue using the software we might never have even noticed otherwise.
ProsFast consolidation of disparate logs in an easy to search way for troubleshooting. I can find problems within my organization very quickly. Sales team was very responsive in getting me a trial license to estimate my needs.
ConsSet up takes some time and planning. The Licensing scheme can be pretty expensive and until you've got it up and running it can be hard to estimate how much license you need.
Reviewer Source 
Source: Capterra
July 9, 2018
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 14, 2018

“A tool that every sys admin needs to have”

ProsI'm not sure from where to start in this case. We use splunk for many things but mostly to analyze the traffic on the network / firewalls. It provides us with a nice overview of what's going on. It makes it very easy to spot spikes on the network and it will provide you also with deep analyzes. For us it's an indispensable tool, probably the best tool we have.
ConsTo search for something is not always easy, however there are a lot of forums online, so finding help is not that difficult.
Reviewer Source 
Source: Capterra
February 14, 2018
Avatar Image
Mark M.
Software QA Engineer 5
Religious Institutions, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 8, 2018

“Excellent logging and troubleshooting tool”

OverallAs a software quality assurance engineer, I love that I can setup a single dashboard where I can then view the same data from any lane I select from a dropdown. If I see a problem in the Test lane, I can quickly check all of the other lanes for the same issue by simply changing the dropdown value.
ProsSplunk can give you extreme insights into how your systems and software are functioning. Not only is the search very flexible and powerful, the customizable dashboards give a status report at a glance into trends, problems and performance. You can also set up email alerts when errors occur limiting the need to have Splunk opened on your machine all the time.
ConsSplunk has a learning curve. They have extensive documentation but it isn't intuitive and some features are buried pretty deep. We have an onsite expert who holds bimonthly meetings to answer questions in a group forum.
Reviewer Source 
Source: Capterra
November 8, 2018
Biswajit M.
Production Engineer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 18, 2018

“This is the tool every devops should have expertise on!”

OverallMade life easier for all SRE/DevOps oncall.
ProsFirst of all you don't need to login to your servers. Just configure splunk forwarder on all of your server and have peace of mind. During outages you dont have to panic and just rely on Splunk and be sure that you will have your root cause visible in splunk.
ConsKernel huge page issues, Search head clustering, Index clusetering. These features are as good as costly too. For SHC and IC it does need all same config hosts.
Reviewer Source 
Source: Capterra
January 18, 2018
Irfan S.
consultant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
February 15, 2018

“This is one of the best tool for capturing logs information almost every mnc's uses this.”

ProsThe loving thing i have in splunk is it has very good UI environments wherein everything is categorised in dashboards and each dashboard has a unique facility to log and this has the aback up of the most to most one year data and is better utilised in large-scale mnc to track the flow of messages
ConsWe are looking for optimisation of the options please remove unwanted options from UI and all the small icons to make large
Reviewer Source 
Source: Capterra
February 15, 2018
Verified Reviewer
Computer Software, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 28, 2019

“Premium but pricey log management and analytics tool ”

OverallHaving a enterprise-ready centralized logging tool is critical for production success.
ProsSplunk integrates with almost all popular enterprise software products including VMware, AWS, Azure, etc. Most customers use it primarily to do log analysis but it can also perform data analytics for business reporting. The UI is very straightforward and enables you to quickly search through large datasets using SPL. We were able to quickly locate the source of the issues by using Splunk to triangulate logs from several different components. There is a Splunk Cloud version with a free trial if you are aiming to do some integration work and testing. Finally, like all monitoring tools, Splunk offers AI and machine learning for even better predictive analytics.
ConsSplunk is expensive and probably not for smaller startup companies. The pricing is tiered and is subscription-based so if you start to ingest a lot of data, look out. It can eat into most of your IT budget and Splunk by itself doesn't handle all the Day 2 operations that are needed.
Reviewer Source 
Source: Capterra
April 28, 2019
Andrea O.
Office Manager
Financial Services, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4.5/5
Features
4.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 18, 2015

“An excellent tool fol log analysis”

ProsSplunk is a great enterprise-class tool for log analysis and troubleshooting of IT systems. Its graphics capabilities allow you to easily see trends that would otherwise go unnoticed. With a single click, you can retrieve information dating back months ago. Splunk is able to handle any type of input file and this allowed us to get very rapid prototyping cycles. Compared to the competition, it has integrated AD authentication, which fits in perfectly with our corporate security. The software is very fast, even on second-tier hardware.
ConsThe license fee is a little too high. Some sections of the support site contain outdated information. Since the Splunk syntax has changed over the years, it's quite easy to find information that is no longer relevant. The "basic" charting options are somewhat limited, and the "advanced graphic" syntax requires a charting guru.
Recommendations to other buyersSplunk offers a free license - even for commercial use - an this is a very good starting point.
Source: SoftwareAdvice
June 18, 2015
Avatar Image
shaik a.
Associate Software Engineer
201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2018

“One of the best place to check large amount of the logs information.Every companies best tool.”

Overallmake our business life easy
ProsThe best thing about this software is i love its UI part and its dashboard where it provides the logs of all the enterprise application every business which has large amount of the transactions being held are required to maintain this tool and its logging and search frequency are very much loved and dash board has very colourful UI and easily understandable
ConsThere is no least about this software but we are looking for some more enhanced featured like optimisation and all
Reviewer Source 
Source: Capterra
February 12, 2018
mattt j.
Pre-Implementation Onboarding Coordinator
Transportation/Trucking/Railroad, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
May 9, 2018

“Splunk is great for finding things in server logs”

ProsThe server logs are all stored in the same location and you can easy subdivide them by application. So different servers or processes or whatever can be in different buckets. This makes troubleshooting easier.
ConsSometimes depending on far back you are trying to go the product can be a little sluggish. Beyond that nothing.
Reviewer Source 
Source: SoftwareAdvice
May 9, 2018
Avatar Image
Shalinee S.
Web UI Developer
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Best thing for monitoring application”

Overallgood log monitoring tool
ProsWe are using this tool for monitoring our services log. It is easy to monitor the data using this. For each service, you can configure which log file should be shown on the UI(web). On UI, it provides lot of features like finding pattern in logs, doing analysis and generating reports and much more.
ConsLearning is slow. Initially, it takes time to understand the reports and pattern it finds out of the log. But it's worth learning it.
Reviewer Source 
Source: Capterra
October 9, 2018
Irfan S.
Developer
Computer Software, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 4, 2017

“One of the best place where it store massive logs for quick view and helps us in troubleshoot best”

Overall A lot of the manual work.got reduced it helped a lot in getting the data from.server
ProsThe best part of it is its UI which has very responsive page and can drag couple of days logs. Best in its performance and versions are being upgraded at regular intervals and its best in delivering the outcomes as required
Reviewer Source 
Source: Capterra
October 4, 2017
Joevanne V.
IT Security Engineer
Financial Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
2/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2017

“Very cool but pricey ”

ProsSplunk integrates with many different solutions. They also have pre written apps that contain pre written dashboards and other features. It can inherit logs from many products with just several clicks.
ConsPricing model is outdated and can get really pricey really fast. It's very simple to over your daily license.
Reviewer Source 
Source: Capterra
August 8, 2017
Verified Reviewer
Financial Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 9, 2019

“Splunk review”

OverallMainly checking code for Fatal errors and application error which does not break in development environment.
ProsI work at Fintech company and we use Splunk for checking error logs and tracking anything that goes wrong within the system. I like Splunk as it gives exact line number which is breaking the code which makes easier to debug.
ConsThe index should be accurate otherwise viewing logs is not easy.
Reviewer Source 
Source: Capterra
August 9, 2019
Carlo T.
IT Manager
Financial Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 4, 2019

“Splunk Review”

ProsThe software includes various configuration possibilities to organize and aggregate the logs of different systems. Very useful tool for monitoring IT infrastructure activities.
ConsAt the moment we have found no negative aspects.
Reviewer Source 
Source: Capterra
June 4, 2019
Christian R.
Software Engineer
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 29, 2019

“Great Log Manager To Have Fireproof Applications!”

OverallWith Splunk your platform should be safe and easy to maintain, specially if your are constantly adding features into it thanks to its error alerts.
ProsUser friendly and an awesome dashboard to manage your logs and analyze your apps.
ConsIt can be a little expensive but it's worth.
Reviewer Source 
Source: Capterra
March 29, 2019
Jean F.
CTO
Telecommunications, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
November 2, 2018

“Splunk - Log management, analysis and action software”

OverallIdentify and resolve quickly your operations and security matters with this great application.
ProsAll in one solution to collect logs, analysis, diagnose and report. The application has a nice console where it shows all the necessary information with some very nice graphics and information.
ConsFree for 500M/day but a bit expensive if you need to collect more, or have the need to have more users logging in.
Reviewer Source 
Source: SoftwareAdvice
November 2, 2018
harmandeep singh s.
Graduate Assistant
Financial Services, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
November 7, 2017

“Perfect for huge infrastructure”

Pros1.Ease of use 2.support ad-hoc query and then analytic. 3. defining field extractor is simple and you can use it to search again. 4. It's a powerful ecosystem
Cons1., it's slow and maybe make system unresponsive when you search data over long time range, or large amounts of data 2. there are too much CPU cost when index too much items on Windows machine. 3. price becomes high as you scale.
Reviewer Source 
Source: SoftwareAdvice
November 7, 2017
James C.
CEO
Management Consulting, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
May 7, 2018

“Wonderful Log Server Software”

ProsThis software puts all your logs and events in one centralized location making managing logs easier to manage.
ConsWhen they first started they had awesome plans and options but it has changed since the beginning. Still great
Reviewer Source 
Source: SoftwareAdvice
May 7, 2018
Ryan M.
Sr. Linux Systems Engineer
Public Relations and Communications, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 1, 2015

“Very Powerful and easy to administer”

ProsIt very easy to jump in and learn. Installation, configuration, and administration is very easy. Use of the product such as Search/Dashboard can seem daunting at first but is actually very simple. Splunk has very good documentation and community support. I am always able to find answers to my questions by using Splunk Answers and/or the IRC channel.
ConsLicensing and pricing in general. Managing the license usage can be annoying and paying for more can be costly. There have been quite a few times where small issues with our log intensive systems have caused license violations. Scenarios like this are usually avoidable with small changes to the Splunk configuration but it can be tedious.
Recommendations to other buyersTo help save on license usage, I recommend starting with very targeted ingest of data to accomplish specific goals and expanding as necessary.
Source: SoftwareAdvice
June 1, 2015
James W.
IS Security Administrator
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 23, 2019

“A Powerful Tool”

OverallIt has definitely met the need of a SIEM. We use Splunk everyday to easily troubleshoot security related and non-security related issues.
ProsSplunk makes it easy to figure out what is going on in your IT environment by aggregating your logs in one easy to use interface. The ability to create dashboards has been incredibly useful for allowing less advanced user to still be able to run queries on things like accounts lockouts and login attempts.
ConsThere is a bit of a learning curve when it comes to writing the queries but not too bad.
Reviewer Source 
Source: Capterra
July 23, 2019
Nirdesh P.
Senior Associate
Telecommunications, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 27, 2018

“Awesome tool to check cloud based system logs”

Pros- Can create charts / Graphs / Table for quick results
Cons- At times it becomes slow, when I use my splunk in multiple windows (i use around 6-7 splunk windows at a time)
Reviewer Source 
Source: Capterra
November 27, 2018
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Chris L.
Sr. UNIX Systems Admin
Computer Software, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 7, 2019

“Splunk, gold standard in log collection”

ProsMany prebuilt log analysis modules. Competitive advantage over DIY solutions. Easy to setup and administer.
ConsYour costs can be high in larger installs.
Reviewer Source 
Source: Capterra
February 7, 2019
Rakesh M.
Manager
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Source: Capterra
June 7, 2017

“Good log monitoring and reporting tool”

ProsThe charts and visualizations that you can create in general have a good look and it has the minimum functionalities expected as a user (export, filtering, search, etc), I spent some time trying to understand the interface and functionalities but once I started to load some data and use the search I was able to see the capabilities of the product.
ConsSplunk is easy to start going but difficult to master with so many features. The query language has many analytical features that requires some learning curve
Source: Capterra
June 7, 2017
Ajinkya K.
Engineer
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 18, 2015

“Good tool for log mining”

ProsBuilding a query is very easy. It's easy to understand the interface, graphs are good and can be easily exported. The dashboards are very useful.
ConsI am not sure if I am using the latest version, but the version I use sometimes would expand the text area where the query is written hard to tell if the search is still on or done. Also, sometimes it takes very long for a query to finish execution. I understand it depends on the query itself and also the amount of data, but the tool aims at getting quicker result for a high volume of data.
Recommendations to other buyersTry their dashboards, also automating it through a script using the Splunk API.
Source: SoftwareAdvice
March 18, 2015
Rafael P.
Administrator
Electrical/Electronic Manufacturing, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
July 5, 2018

“Splunk Enterprise”

ProsA very high-class product. Integration with other systems is great. The system can analyze a lot of information from many systems at the same time.
ConsVery good product with almost no drawbacks. I believe that the manufacturer may reduce the restrictions for the free version
Reviewer Source 
Source: SoftwareAdvice
July 5, 2018
Harish G.
senior software developer
Financial Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 4, 2018

“Thumbs up for error log collection and be able to query on that logs”

Overall1) time! (directly proportional to number of servers to manage) 2) graphs gives you lot of information and act quickly.
Pros1) Querying the logs with ease. 2) Statistics on the logs gives you greater insight into whats happening with your system. 3) Group error logs by type, by server.. etc. 4) Professional interface.
Consdoes what it says, no question about that but learning how to query took some time in the beginning. so, a small learning curve there.
Reviewer Source 
Source: Capterra
February 4, 2018
Verified Reviewer
Information Technology and Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 7, 2019

“Great reporting tool”

ProsI like that it's incredibly easy to create reports and dashboards. You don't have to even know the schema of the database it's hooked up to because splunk will guide you through the creation. I've used lots of report building software and Splunk blew me out of the water.
ConsI wished it would take SQL queries when I first started using it but I got used to their query structure quickly.
Reviewer Source 
Source: Capterra
April 7, 2019
Virat T.
Manager
Information Technology and Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
July 18, 2017

“Provides excellent insight into logs and events and can be used by Security to work as SIEM.”

OverallAbility to provide valuable insights into system and application logs and events to various departments.
Pros1. Ease of usage of the tool. 2. Ability to integrate with Data sources is mostly seamless 3. Fast - speed with which users can make decision due to statistical coorelations
Cons The only one I could think of is the overall of the cost of data/ licensing. However in long run it will be able to save money and improve ROI and efficiency.
Source: Capterra
July 18, 2017
Verified Reviewer
Banking, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 23, 2019

“So easy to find my data”

OverallIt makes troubleshooting network issues so much easier. In a matter of seconds you can find all of the data you need to diagnose most of your network issues.
ProsI love how easy it is to use and to find my data. The search engine is so fast and intuitive.
ConsThis is a powerful tool and it can prepare very detailed graphs and charts. The con is that it takes more training and time to perfect your skills to create these graphs.
Reviewer Source 
Source: Capterra
May 23, 2019
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Gaurav Y.
Software Developer
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 10, 2018

“amazing tool to look at your application behaviour”

Overallbest tool to monitor logs of your application
ProsMain purpose of this tool for us is to monitor the logs of our application. And I can say, it is very good at this. Finding the stats, pattern out of log is very easy. You can run multiple queries job on a single application log. You can monitor job running on your logs like you can kill them, can stop particular job. It's support of sql like queries on logs is just amazing.
ConsThis is a great tool, there is no disadvantage of this product but just mention you need a bit of learning to use it's all the functionality.
Reviewer Source 
Source: Capterra
October 10, 2018
Verified Reviewer
Information Services, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
June 13, 2019

“splunk enterprise security”

Overalloverall splunk is the best tool it provides lt of system information, we have installed splunk on all the servers accross our environment
ProsIntegrating spunk with other tools it is one of the best feature which splunk has. we can pull logs by integrating with other tools.
ConsWriting a query in splunk is difficult. it should customize the query for users.
Reviewer Source 
Source: Capterra
June 13, 2019
Verified Reviewer
Real Estate, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
April 25, 2018

“Many Featured Tool”

ProsWe first started using Splunk as a log analysis tool like many companies do but we're not getting into a number of other use cases based on how powerful and robust the tool can be for our business. They have a lot of good apps on their marketplace and the visualizations make information for less tech savvy users readily available.
ConsStarting this tool up and really getting it working takes some time, research and resources just based on the vast number of solutions it can provide. Like other tools that we use, it requires us to have good focus during planning to make sure we're not trying to do too much and instead focus on a few use cases to start.
Reviewer Source 
Source: Capterra
April 25, 2018
Verified Reviewer
Defense & Space, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 6, 2019

“Splunk”

OverallThe log logs if you will are very compact and the cataloging is very well done.
ProsWe use Splunk to parse and catalog our system and audit logs for propiertary software we use in house. The file sizes are compact and the search is very thorough.
ConsThe interface is somewhat clunky and a little hard to navigate.
Reviewer Source 
Source: Capterra
February 6, 2019
Anuruddha R.
Systems Engineer
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 10, 2018

“A great software to extract data from huge data set”

ProsSplunk can handle huge data set and grab specific information from a data set.
ConsIt is costly but it provides great value for the money.
Reviewer Source 
Source: Capterra
December 10, 2018
Verified Reviewer
Hospitality, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 1, 2018

“Easy to understand if you a technical outlook”

OverallThe inbound and outbound data on our network traffic is outstanding. You can customize this logs to your benefit and creating dashboards on this is very simple
ProsWhat I most like about Splunk is that it assists me in creating dashboards for my teams and other teams to verify the validity of our incoming and outbound network traffic.
ConsLearning the syntax searches about it seems to very difficult and there aren't really any training guides or help on their website that I've found that assist very well with it.
Reviewer Source 
Source: Capterra
August 1, 2018
Matt L.
IT Manager
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4.5/5
Customer Service
4.5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 24, 2015

“Critical tool for our team”

ProsIt is able to be expanded easily and quickly. It is polished and designed very well. Allows my team to inspect issues quickly and pull from many different sources in our enterprise.
ConsPrice is a bit high but you get that with Splunk. The good thing is that Splunk always is trying to be competitive so this may change.
Recommendations to other buyersTest it out in an enterprise environment, that's where all the bells and whistles shine out.
Source: SoftwareAdvice
June 24, 2015
Verified Reviewer
Computer Software, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 9, 2019

“Great Once You've Mastered, Hard to Get the Hang Of”

OverallI enjoyed it, but as a person with no coding/technology experience going into using it, I had a hard time figuring everything out.
ProsIt can do a lot once you figure things out-- you can run a really professional software on this platform and make it look nice as well.
ConsSuper hard to get the hang of for a beginner. Don't use this if you've had no experience with computer software or coding before. Also, some of the products on the "free trial version" aren't available on Splunk Enterprise, which doesn't make sense, because Splunk Enterprise is more expensive?
Reviewer Source 
Source: Capterra
July 9, 2019
Verified Reviewer
Insurance, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 7, 2018

“Splunk is a fantastic SIEM”

OverallSplunk has helped us see much deeper in to our data and find reoccurring patterns very easily
ProsGREAT ability to scale Good price Easy to set up
ConsCan give more information than you know what to do with Learning curve
Reviewer Source 
Source: Capterra
December 7, 2018
Pratik C.
Technology lead
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 29, 2018

“User friendly”

OverallIssue resolution
ProsBest tool for application event trend analysis, Effective report of logs, Useful for new users , support analyst
ConsTo generate report need some automation. Has to write query using parameters, For end users it is difficult to configure.
Reviewer Source 
Source: Capterra
May 29, 2018
Gaurav K.
Student
Primary/Secondary Education, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 19, 2015

“Awesome Product to get analytics for Big Data”

ProsHadoop analysis is good for Fixed size dataset. Splunk product captures, indexes real-time data in a searchable repository from which it can generate graphs, reports, and visualizations which are very easy and helpful to understand the data.
ConsI think there are no features which I do not like. I think during clustering I faced some problems thats it.
Recommendations to other buyersThis is really nice software and learning curve is very less. I definitely recommend using this software to analyze the real time data in big data domain.
Source: SoftwareAdvice
June 19, 2015
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Rashmi ..
UI Developer
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 11, 2018

“A must have tool for managing logs and monitoring the app behaviour”

OverallJust amazing tool to manage your logs
ProsI think it's great tool to see the logs of your application with advance query search. Splunk support lots stat mechanism, also you can start multiple stats jobs on your location. It is just fabulous thing.
ConsI have been using this for last one and half year but can say a single negative point of this too.
Reviewer Source 
Source: Capterra
November 11, 2018
Jeffrey M.
Software Security Analyst
Information Technology and Services, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2018

“A good solution for monitoring and alerts. ”

OverallThe ease of use for splunk has increased productivity and reduced investigation time. Splunk is a devops and team lead life saver.!
ProsTheres a certification path to using Splunk. Extremently easy to set up reports within minutes which add good value to the company. Reviewing data has been beneficial at both network and server level. Its made Devops lives easy in such a way that all teams can pull relevant information beneficial to them.
ConsThere are alternatives available which make Splunk a hard sell for organizations.
Reviewer Source 
Source: Capterra
September 6, 2018