--- title: "Netreo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Netreo Software - reviews, pricing plans, popular comparisons to other Network Management products and more." source_url: "https://www.capterra.com/p/94449/OmniCenter/" page_type: "product" language: "en" --- # Netreo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Netreo ## What is Netreo? Netreo’s full-stack IT Infrastructure Management (ITIM) solution features AIOps and high-performance Network Performance Monitoring and Diagnostics (NPMD) to empower enterprise and IT leaders with AIOps-driven observability, actionable insights, process automation, and accelerated issue resolution. By having real-time intelligence on all resources, devices and applications deployed in cloud, on-premises and hybrid networks, Netreo users have the confidence to deliver more reliable and innovative internal and external customer experiences. Netreo is one of Inc. 5000’s fastest-growing companies, trusted worldwide by thousands of private and public entities managing half a billion resources per day, and available via subscription in on-premises and cloud deployment models. ## What is Netreo used for? [Observability](https://www.capterra.com/observability-software/)[Database Monitoring](https://www.capterra.com/database-monitoring-software/)[AIOps Platforms](https://www.capterra.com/aiops-platforms-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $6 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Netreo?[Manage this product listing](https://www.g2.com/products/netreo/claim_requests/new?auto=true) ## Netreo Overview Updated September 2026 AI summary Netreo delivers network and server monitoring for businesses of all sizes, supporting IT teams with real-time monitoring, alerts, and performance metrics across infrastructure. It covers network management, AIOps, and remote monitoring needs, offering features like customizable dashboards, incident management, predictive analytics, and SLA tracking. Netreo deploys on cloud, web, and mobile platforms to suit diverse IT environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Netreo 4.7 (29) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $6 Other, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (29) Ease Of Use 4.6 (380) Value For Money 4.6 (28) Value For Money 4.5 (350) Customer Service 4.9 (29) Customer Service 4.5 (345) ## Netreo alternatives [4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [4.6 (86)](https://www.capterra.com/p/81932/Dynatrace/reviews/) Starting price $0.08 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81932/Dynatrace/) ## FAQs about Netreo Overview ### Which roles and teams benefit most from Netreo? Netreo is most used by IT leaders, NOC teams, network administrators, and systems engineers who need centralized infrastructure monitoring and faster incident response. Directors and CIOs use it for service visibility and capacity planning, while administrators, architects, and security or project teams rely on it to track performance, troubleshoot issues, and maintain uptime. Answer based on 29 reviews Overview ### What company size and specific industries is Netreo built for? Netreo targets uptime-critical businesses of all sizes, especially organizations in Financial, Healthcare, Manufacturing, Education, Government, Retail, Insurance, and Legal sectors. It is designed for companies that need reliable monitoring and management of essential systems across regulated and service-dependent industries. Features and Usability ### What are the key features of Netreo? Netreo offers IT monitoring and network monitoring with real-time monitoring, alerts/notifications, and alerts/escalation. It includes performance monitoring, bandwidth monitoring, server monitoring, and SNMP support, plus dashboard creation, customizable reports, data visualization, root cause analysis, incident management, and service level agreement (SLA) management. Pricing ### How much does it cost and what fees or limitations are included? Netreo starts at $6 per month for the Professional plan, billed annually. That plan includes 2 Credit Training, 3 Year Data Retention, 4-Hour Support, 5 Footprint service engines, cloud monitoring, configuration management, container monitoring, customizable dashboards and reporting, and third-party integrations. Some users describe it as cost-effective and low cost of ownership. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Netreo offer? Netreo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Answer based on 4 reviews Getting Started and Support ### What customer support options does Netreo offer? Netreo provides email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. Reviewers describe the support team as friendly, knowledgeable, and quick to help with configuration and troubleshooting, though some note the product’s learning curve can make support especially important. Answer based on 8 reviews ## Features AI summary Based on 1,675 Network Management reviews Capterra data shows that buyers of Network Monitoring rank the following features as their top priorities: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) Netreo supports all three of the features reviewers value most: **Real-Time Notifications**, **Real-Time Monitoring**, and **Real-Time Data**. Together, these capabilities help businesses spot issues as they happen, respond faster to network events, and make better operational decisions with current performance information, allowing teams to maintain uptime and reduce disruption. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Bandwidth Monitoring Measure the actual bandwidth available on a local network (LAN or WiFi) Baseline Manager Define network parameters and threshold settings to monitor network health and take necessary precautions Netreo 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Incident Management: Manage and track all disruptions and incidents - IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Get Advice We can help you find the software with the features you need. Features 4.6 (28) 4.6 Based on 28 reviews ## Pricing Value for money 4.6 (28) [View pricing plan details](https://www.capterra.com/p/94449/OmniCenter/pricing/) Professional $6.00 Other,Per Month It includes: - 2 Credit Training - 3 Year Data Retention - 4-Hour Support - 5 Footprint (# Service Engines) - Automated Platform Lifecycle Administration - Cloud Monitoring - Configuration Management - Container Monitoring - Customizable Dashboards and Reporting - Customizable Integrations With 3rd Party Services - Database Monitoring - Dynamic Service Monitoring - Live 24/7 - Monthly Touch Points Customer Success - Multi-Channel - Network Management - Saas and On-Prem Deployment - Server Monitoring - Standard Incident Management - Standard Traffic Analysis - Storage Monitoring - Synthetic Application Monitoring - Topology Mapping - Up to 10000 Resources - Virtualization Management Ulitmate Contact Vendor for Pricing It includes: - 10 Credit Training - 3 Year Data Retention - 4-Hour Support - Advanced User Groups - AI-Based Incident Management - AI-Based Platform Lifecycle Administration - Aiops Auto-Pilot - Basic Onboarding - Cloud Monitoring - CMDB Two-Way Integration - Configuration Management - Container Monitoring - Customizable Dashboards and Reporting - Customizable Integrations With 3rd Party Services - Customizable Traffic Analysis - Database Monitoring - Designated CSM Customer Success - Dynamic Service Monitoring - High Availability - ITSM Two-Way Integration - Live 24/7 - Multi-Channel - Network Management - Saas and On-Prem Deployment - Server Monitoring - Staging/Sandbox Environment - Storage Monitoring - Synthetic Application Monitoring - Topology Mapping - Unlimited Footprint (# Service Engines) - Unlimited Resources - Virtualization Management Value for money 4.6 (28) 4.6 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (29) 4.9 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 29 reviews Filter by rating 5(23) 4(3) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent PJ Y. NOC Director Computer Networking ### "Best NMS System for all Network Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2019 Pros Excellent software and NMS System for all Network Monitoring. Excellent support staff. Best company to work with. Cons Can't really think any negative issue with this company or product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Steven R. Sr. InfoSec Engineer ### "Omnicenter review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 8, 2017 Pros Great product that does what it says There are equal cost products out there. But when it comes down to support, adding new devices, learning about new features or tips and tricks. They are hands down the best out there. Installation is beyond easy, import a file or scans a subnet then adjust to taste. I always recommend this as it is hands down the easiest to get running and years later it is still the easiest to operate and use. Cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David M. Director of Technology Services Law Practice ### "Great product, great support and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2017 Pros Easy to use and powerful. Monitors a myriad of different devices. Responsive customer support. Straight-forward pricing. Cons I would like to have deeper visibility into Office 365 and other SaaS offerings so that I can have access to the same information I have for my on-premises infrastructure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lori S. Principal Architect Hospital & Health Care ### "Great team - Interested in partnering not selling and running. Support and customization = easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2017 My clients finally have a single package that is integrated. Not a package that is 30 year old technology that has been added to over time to try and keep it current, but continuing to keep 30 year old tech. The other advantage is everything is one price, period. No additional price for netflow, or different types of devices. Pros Everything in 1 place not 10 different packages that are linked somehow with tabs & no java needed. Can easily create new type of polled devices. Cons While there are videos and training I would like to see more of this. I would like more control over how to consolidate a dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Don R. Network Specialist Automotive ### "Simple but very efficient monitoring tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2017 This software gives us insight into the health, trends of many different key components of our network. Pros This software is easy to use and have excellent customer support that will help you when and if it is needed. There are multiple ways you can monitor a server, network, device and you can also customize templates (or layers of template). You can see everything in one page. Router or network configuration can be managed. Very flexible in what it can do and provides integration with custom scripts, like you can use your own powershell scripts . Cons There is learning curve if you are not used to this type of product which have many options, possibilities. But the good thing is that they have friendly customer support you can call for help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeffrey W. Encompass Administrator Financial Services ### "Easy to understand status page" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2017 Pros The notifications away kept you in to date on how long a device has been online without a restart of the device. The tech support is top notch and the go out of there way to help with any configuration Cons . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Vice President of IT Construction ### "Easy Visibility into Core Systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2017 Love the historical information Pros Easy to see what is happening with your systems; like the historical information about the different servers that we are tracking. Cons The initial setup on this product took longer than we expected. Otherwise, we are very satisfied with the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chad W. Independent Business Owner ### "Easiest Setup out of the Box!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2017 We gained as close to real time monitoring of services on our network that we've never had before! The pure fact that we can begin trouble shooting issues if they happen prior to end users telling us they have a problem on the network has kept everybody happy at work! The reporting tools are amazing as well for tracking how well we have been managing the network. This allows for development of IT Staff as well. Seeing the trends of the devices allows for targeted training to help prevent future related issues with the IT Staff. The tools are also very beneficial for our Top Management staff as well. They can see the benefits and effects of having a stable network more clearly now since trends can be shown and good (or bad) data can be used to related to recent events that helps drive our business model! Pros The auto discovery and how quickly you can customize reporting for your environment! The mobile alerts are also amazing! I like that we can now be already working on situations before end users call! Moreover, it's great that we can set thresholds to alert us as well so we never even need to get to that point! Cons Right now the only issue we have with the package is that if we lose connection to our WLC/APs in our environment we have to set those back up. Thankfully this doesn't happen very often but it would be nice if OmniCenter could capture our current AP list and store that information for when OmniCenter detects them to be back online. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS William S. TSS2 ### "Excellent product. Has tons of options and is adding more all the time." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 5, 2017 Pros There are many benefits to this product. The ability to see the status of whatever you want to monitor in one pane of glass has got to be the most important. Second is the ability the granularity that is possible with monitoring while still maintaining simplicity. The third is the speed and friendliness of customer service when/if it is needed. Cons Learning curve is an issue if you are not used to this type of product. There are so many possibilities that it is sometimes difficult deciding where to start. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Daniel B. Programmer/Analyst Information Technology and Services ### "Great responsiveness and quality support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2017 Based on the support I had I would recommend Pros The support is excellent and he provides good answers which solve the root of the problem instead of simply providing an answer. He is knowledgeable and effective in his job. I appreciated that, although he is not obligated, he is willing to reply at all hours/days as we are also working around the clock to keep the campus up and running smoothly. Cons There are some bugs like any software but I want to focus this review on the quality support we have had with the support staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/94449/OmniCenter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.