Ashcom Technologies

MaintiMizer

4 / 5 84 reviews

Who Uses This Software?

Manufacturing and Facilities: Auto, Aerospace/Defense, Auto, Chemical, Construction, Consumer, Distributors, Education, Offices/Clinics, Utilities, Entertainment, Food/Bev, Machinery, Metals, Plastics


Average Ratings

84 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $420.00/year/user
  • Pricing Details
    $35/user/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ashcom Technologies
  • www.ashcomtech.com
  • Founded 1985
  • United States

About MaintiMizer

Ready to Modernize Maintenance? The flexible, powerful, and user-friendly MaintiMizer has been a CMMS leader for over 30 years. We built our company on the belief that a CMMS should be able to adapt to any environment, whether it be on-premise or in the cloud. This coupled with our world-class support team has enabled us to boost bottom lines and improve efficiency for companies in industries ranging from food/beverage to manufacturing to logistics and everything in between.


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MaintiMizer Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Condition Monitoring
  • Inspection Management
  • Maintenance Scheduling
  • Mobile Access
  • Predictive Maintenance
  • Purchasing
  • Reminders
  • To-Do List
  • Vendor Management
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

MaintiMizer Reviews Recently Reviewed!


Use this program every day at work, frustrating every day.

Jul 26, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Spell check. With the old version only two fields could be used when searching for parts this version allows many fields.

Cons: Where do I start. Not being able to delete or change part numbers is huge, I can see keeping the old numbers for accounting but the stockroom part of the program should allow these functions. When we get rid of a piece of equipment and zero out the inventory and set it to inactive these parts still come up if a zero stock report is ran. Sometimes the parts search does not work. The print part of the program is set for European paper not American so printing is a pain, could have been set for 8X11 which would work for both sizes. Cannot set the number of days to print for receivers, the default is set for the past week but we print for 1 day so we have to change the date each time we print. When the program was set up the date range was set and I was told this could be changed later, when I asked to have it done I was told it would involve a change in the software and we would be charged for this, give me a break. The receivers are for some odd size paper and are laid out in a way that wastes a lot of paper. each time we print one we have to take extra steps so it will print in a usable/readable manner. Purchase orders are also laid out poorly and waste paper, why print one page when you can print three, right. Does Ashcom own stock in a paper company? Have given up on getting any help when we have problems, we just find work arounds. Have not had issues like this with other software I use, so I don't think its me.

Overall: If you mean Maintimizer then no real benefits, would have rather stayed with the old version.

Vendor Response

by Ashcom Technologies on August 10, 2018

Hi Nate, We're sorry to hear that you were not satisfied with your MaintiMizer experience. We've reached out to you and will try everything in our power to remedy this situation. Our support team was recently was on-site at Sheridan Books and the employees attending the training had nothing but positive things to say about MaintiMizer. We know it's impossible to please everyone but we'll still keep trying.

It's the Bread and Butter of Engineering and Maintenance

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its a great reminder of all the things you have to do.

Cons: Importing old program to new program will require work on cleaning up old data.

Overall: The value for your money is a selling point because it was more cost effective then other programs. As for customer support I have never heard of a time that we have not been able to get ahold of anyone. The ease of use of this program has a learning curve but once you work with it you will understand how the program works. This program has several features, we use it in Engineering and Maintenance for our preventive maintenance program. It is an excellent reminder on all the things we have to keep in shape around the casino and hotels and the new event center. We also have lots of inventory. We maintain a inventory file. We can search and update parts. We can issue and receive parts. We can print adhesive labels with barcodes for our bins. We have added pictures of our parts. We have inventory reports. We do so many PM so we are able to maintain equipment. We can search and update it. We have created several reports that we use all the time. Right now we are on the cutting edge of rolling out a work order system to the whole casino. It has lots of features, some we use and some we don't. I know that we have our MaintiMizer program running very well. It's a work in progress and you need people to work to keep it that way. And I guess you will have to stay tuned on what else it will brings. We are happy with what we have built in it.

Recommendations to other buyers: If purchasing make sure you ask about custom fields and other expenses. Make sure to ask a lot of questions to make sure this is the right kind of program for your company.

Vendor Response

by Ashcom Technologies on April 21, 2017

Roxy thank you so very much for your review of MaintiMizer! We have heard from others that MaintiMizer can be more cost effective then some of our competition and we are thrilled that after that investment you can see a return so quickly! We value our partnership with Mystic Lake and look forward to continuing to grow with your business!

Plant Engineer

Oct 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Cons: Report Query are a little hard to understand.
I wish project tracking had more functionality.

Overall: Our company has been using the Web Edition of Maintimizer for several years. Our experience has been very positive. So positive we rolled out the system to all of our PA and NY operations. The system has improved our operations up-time by 10% on average. The asset tracking has helped us make smarter decisions on replacing equipment. Our maintenance mangers use the system every day for tracking work orders, purchase orders and preventive maintenance. Hands down purchasing Maintimizer has been one of the best decisions we have made in software over the last 10 years. The ASHCOM support staff are great to work with. We have not needed much support but when we did the team at ASHCOM worked though the challenge and helped resolve the issue.
Why did I choose Maintimizer over the other systems available? Because I liked the format of the system and the dash board was simple and user friendly. Any PC skill level can understand and use the system.
If you are a company looking for a simple and accurate computerized maintenance management system, then Maintimizer is a smart investment.

Recommendations to other buyers: Need to make sure you have defined you system logic before you start entering data. Have a plan for your naming conventions and data flow. Make data sets that are applicable required fields.

Vendor Response

by Ashcom Technologies on October 10, 2016

Ben thank you for your review of MaintiMizer! We appreciate the feedback on our Support Dept and you explaining exactly why you chose MaintiMizer! We will take your advice on enhancements as well! Thanks again!

Very long term

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Cons: Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

Overall: I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )

Vendor Response

by Ashcom Technologies on October 26, 2016

John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!

DALES MAINTIMIZER REVIEW

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PM'S, PARTS IN THE INVENTORY IS WORKING GREAT, THESE ARE THE TWO CATEGORIES I MAINLY USE, SO WE ALWAYS TRY AND FIND A WAY TO KEEP IT GOING GREAT

Cons: BEFORE YOU BUY THE PROGRAM ASK ALOT OF QUESTIONS TO MAKE SURE THE PROGRAM FITS YOUR COMPANIES VALUE. ALSO ASK WHAT THE PROGRAM CAN DO AND NOT DO.

Overall: UPON MY EXPERIENCE AND WORKING WITH MAINTIMIZER, OUR PM'S AND REPORTS ARE DOING GREAT, WE ARE FINDING OUR OWN WAYS TO PUT SOP CODES ON THEM, WHICH IN OUR PAINTERS DEPARTMENT WE ADDED A 3 PAGE SOP CODE THAT LOOKS GREAT WITH THE PM. WE ARE ADDING OUR INVENTORY AND PICTURES OF THE PRODUCTS. WE HAVE LABELS FOR THE PRODUCTS THAT WE USE WITH THE SCANNER, THIS IS WORKING GREAT. THANK YOU FOR THE PRODUCT, WE WILL VENTURE FURTHER WITH COMPANY WORK ORDERS IN THE SYSTEM. MAINTIMIZER IS WORKING WELL FOR OUR DEPARTMENT. ONCE AGAIN THANKS A MILLION

Recommendations to other buyers: HAVE THE PEOPLE WHO ACTUALLY ARE USING THE PROGRAM TO HELP WITH THE DECISION MAKING BEFORE YOU PURCHASE THE PROGRAM

Vendor Response

by Ashcom Technologies on July 02, 2018

Thanks for the great review Dale! Sounds like you're utilizing MaintiMizer to it's full capacity. We look forward to continuing our work together and helping Mystic Lake Casino reach peak performance!

The program that every company must have

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Cons: On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

Vendor Response

by Ashcom Technologies on July 09, 2018

Thanks for the detailed review Jose! We¿re glad to hear that you¿re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you¿re interested in pursuing business specific requests.

good tracking and reminder system.

Jan 06, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduled PM work order generation.

Cons: difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.

Overall: for this whole 2 years experience with maintimizer software, i find it is value for money versus before, we having a lot of spare part tracking issue example where does the part went to and untraceable machine history to help us defining machine capability. Now we are just following the PM being set earlier and resolving high occurrence machine issue, i seem our machine monthly breakdown record had drop to half comparing to passed.

Recommendations to other buyers: no

Vendor Response

by Ashcom Technologies on January 06, 2017

John thank you so much for your review! We are very pleased to hear your machine monthly breakdown has decreased by 50% thanks to MaintiMizer! We will be contacting you about the report you are looking for!

Lost without MaintiMizer

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how many different types of things you can do in the software other than just Inventory Management.

Cons: Query Builders.They are helpful and awesome but difficult to use if unfamiliar. It is pretty amazing that you can make any report you desire.

Overall: We have been using MaintiMizer for over 5 years. We absolutely love the software and customer support. The software has amazing features that really make doing my job easy. We love that we can do more than just Inventory Maintaining in the software. We use PM Plan, Equipment Tracking, Input Work Orders, Purchase Orders / Requisitions, Key Inventory, Invoicing and more.

Recommendations to other buyers: Explore all uses of the software.

Vendor Response

by Ashcom Technologies on January 06, 2017

Carol Anne thank you for your review of MaintiMizer! We are glad MaintiMizer can help make your job easier for you! We truly appreciate your continued support of MaintiMizer and Ashcom!

Happy User

Oct 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to work with

Cons: cant delete equipment no longer in use with out deleting all old records tied to it.

Overall: I am a maintenance coordinator for my company. I use Maintimizer every day to write Work Orders and Preventative Maintenance WOs. It is very easy to use and has many other tools that our company is able to use in other departments. I enjoyed the training Ashcom has provided. Overall I am satisfied with this great tool.

Recommendations to other buyers: for training classes that fly to Michigan, dont take them bowling after they had shoulder surgery, i recommend you take them to a pro or college game at one of your amazing fields instead. just saying.

Vendor Response

by Ashcom Technologies on October 12, 2016

Brandon thank you for your review of MaintiMizer! Of course the delete feature is there for data integrity but we are looking at added functionality in that area! Thanks again! P.S. We owe you a Tigers game!

Entering WO's into system, and giving out Pm 's to Techs on a daily basis.

Jul 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building.
Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

Cons: PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Overall: ease of knowing what you put in comes out the way it should

Vendor Response

by Ashcom Technologies on July 24, 2018

Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!

MaintiMizer is a great CMMS.

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has all the features we require and is very easy to use. It's very easy to track how much time/money is spent on an asset to complete cost benefit analysis and figure out what we should fix and what we should replace. All of our staff (technical and non-technical) can easily use the software. Their technical staff is very nice to work with. They know us by name.

Cons: MaintiMizer has grown over the years. We've had issues with it, but their staff have helped us very quickly. The current version has no issues for us.

Overall: Cost tracking. Job tickets. Job logs. Maintenance procedures. Great system.

Vendor Response

by Ashcom Technologies on July 18, 2018

Thanks for the review! We're very excited to see that you are loving MaintiMizer! We love it too! One of our employees has even got the MaintiMizer logo tattooed! (Not really, but everybody in the office wants him to do it. C'mon Matt, it'll look cool.) Thanks for MaintiMizing!

Capterra-loader

Quick to respond to issues, feature-rich solution.

Jul 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Multitude of options and features. Support is quick to respond to tickets. Web based portal allows flexibility when logging in from different devices on or off site.

Cons: Mobile platform is not user friendly, MS tablet PCs underwhelming performers. Didn't live up to the hype, ended up moving away from mobile licensing and adopted using the web portal on iPads instead. If an atypical issue was encountered support would sometimes respond along the lines of, "well, it works for everyone else..." Wish the GUI was more modern.

Overall: Able to monitor and report on maintenance issues easily.

Vendor Response

by Ashcom Technologies on July 24, 2018

Jake, thanks for taking the time to write a review for MaintiMizer. Glad to see that, overall, you've had a positive experience with our CMMS. The mobile version of MaintiMizer and the GUI of MaintiMizer is something we're continuously improving and tweaking. We'd love to hear more about any atypical issues you may be having. Thanks again, we're looking forward to continuing our relationship with Pine Rest Christian!

Maintimizer Review

Oct 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for the end user. Intuitive software.

Cons: Lacks RFID tagging support

Overall: I am the IT engineer that supports Maintimizer at this facility. I work closely with my maintenance department for upgrades and any issues they may have and I have found that the program is intuitive and easy for the end user. Support is outstanding as we have to wait in a queue to get assistance and we almost always have the same person help us and who is familiar with our setup. We are now diving into features that we have never used before, like barcode scanning and mobile devices. Over all This is a great software!

Recommendations to other buyers: No.

Vendor Response

by Ashcom Technologies on October 10, 2016

Jeremy thank you for your review of MaintiMizer! We will definitely take your advice on the RFID tagging support!

basically I'm only using the system for parts information.

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to find parts location, usually you put in a part number and it gives me a parts location. i also like the PM scheduling side and the ability for it let us know what reports are due and when..

Cons: when using an old outdated part number it would be nice if the old part number that was moved to the description side when the new part number added could be found in the text by only inputting in the the new part number in the part number spot. i know it can looked in the description section, but is a lot of extra key strokes.

Overall: freedom from a card index.

Vendor Response

by Ashcom Technologies on July 18, 2018

Thanks for the review Nelson! We're excited to hear that MaintiMizer is working well for what you need it to do! Our support staff is well-versed in finding shortcuts through the software. We'd love to try and help you find a more efficient solution to your process. Thanks again Nelson, happy MaintiMizing!

Decent software, but not as customizable as we need.

Jul 17, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Inventory can be maintained and adjusted either by the technician or the administrator. The PM schedule can be set up and maintained fairly easily.

Cons: Once information has been put in, you can't delete it even though it no longer applies. The parts list continues to grow even if one part number is replaced by another.

Overall: Generally it is a way for maintenance related requests to be submitted and completed by users in the organization. It also generates PM schedules and tracks their completion rates which we use to audit our efficiency internally and to our customers.

Vendor Response

by Ashcom Technologies on July 18, 2018

Thanks for taking the time to review MaintiMIzer! We're glad that you are successfully utilizing our CMMS. We are a little wounded that you didn't find it as customizable as you wanted, we do offer custom programming so we can effectively make MaintiMizer as malleable and versatile as need! I've messaged you my contact info in case custom programming is something you'd be interested in. Happy MaintiMizing!

Good experience

Jul 19, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to maintain a history, run reports, create inventory parts lists and locations, create a good Preventive Maintenance program.

Cons: When entering a new part number, it does not prompt you that a part number already exists until after you input all the information, when entering dates they have to be specific example: 10/25/2017, it does not auto correct if you were to put 10/25/17.

Overall: We have been able to maintain a great Work Order and Preventive Maintenance program to meet the needs of our company.

Vendor Response

by Ashcom Technologies on July 24, 2018

Kimberly, thanks so much for taking the time to write MaintiMizer a review! We're glad to see that your organization was able to implement a successful Preventative Maintenance program with MaintiMizer. We look forward to continuing our work with McNaughton & Gunn. It's always a pleasure! Thanks again and Happy MaintiMizing.

MaintiMizer Review

May 27, 2014
4/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: There are so many possibilities with this system. It's nice you can put your equipment in and set up a schedule to automatically generate PM paperwork. I like that you can save SOPs to use for similar equipment.

Cons: It's internet-driven, so it depends on your internet service. You must have a separate equipment code for PM on the same equipment for monthly vs weekly, etc. It requires a lot of steps to generate work orders/PMs to print. There are a lot of steps to get to next PM/work order to do updates. You can't delete former employees from system. When you need help, you always have to pay for it, rather than it coming as part of the package.

Recommendations to other buyers: This software can be used for PMs on equipment and inventory. You can add employees and warranties, just to mention a few things.

Vendor Response

by Ashcom Technologies on June 18, 2014

Tonoa, Thank you for your thoughts on using MaintiMizer. I think there is a little misunderstanding about our technical support assistance that I would like to clear up. Unlimited technical support for MaintiMizer is available to clients with a current Annual Maintenance Agreement (which you currently have). As long as your technical support requests are not training related, our knowledgeable support engineers are here, ready to help you at no additional charge. In addition to technical support, the Annual Maintenance Agreement also cover system updates and patches, ensuring you are using the most current version of MaintiMizer. Please contact us if you have further questions or you need help with your system, we look forward to assisting you! Thank you. Ashcom Technologies

Just my input

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the Customer Service I receive when I need help. There is no hesitation on waiting time and I am not tech savvy but they understand what I what I need.

Cons: the Queries are usually the most challenging

Overall: There are still some areas that could be made more user friendly. Like printing reports, Hierarchy viewing abilities could be better, especially for those who don't use it all the time.

Vendor Response

by Ashcom Technologies on October 10, 2016

Thank you for your review of MaintiMizer Roberta! We appreciate your feedback and will use that for future enhancements to the system!

I found it fairly easy to navigate the system

Jul 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to understand. Fairly simple to add data. Navigating within the system is simple. The clarity of roles and role rights is helpful. As long as the system is set up correctly initially it is a great tool.

Cons: It can be a little tedious to make changes. If the initial setup was not done properly it can be difficult to navigate some of the information previously entered. On the plus side Ashcom will assist with making changes.

Vendor Response

by Ashcom Technologies on July 18, 2018

We appreciate you taking time to give MaintiMizer a review! We're glad to hear that you are finding MaintiMizer easy to use and our support staff helpful! One of our points of emphasis as a company is to make sure that our user experience is as pleasant as possible, which is why we focus on those two areas so intently. Thanks again and happy MaintiMizing!

I've used Maintimizer for 26 years and we currently are using the web version

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The affordability of this product is great. Our company is soon changing to a new CMMS system but from what I've seen it does not do much more than Maintimizer and it's much more costly

Cons: I think that the customer support could be a lot better and online training via webinar would make training easier and more affordable.

Overall: It's ran our preventive maintenance and work orders for the past 26 years and I've enjoyed using it and being the administrator of the program.

Vendor Response

by Ashcom Technologies on July 31, 2018

Thanks for the review Shelley! We're sad to hear that your company has decided to move in a different direction, but we've truly enjoyed working with you over the years. It sounds like it's out of your hands but if there's anything we can do to improve your experience with MaintiMizer we'd be happy to help! Thanks for MaintiMizing and good luck going forward!

Simple system, customer service is good. Does what most people look for in a system.

Jul 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Cons: Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Vendor Response

by Ashcom Technologies on July 18, 2018

Hi Michael, thanks for taking the time to review MaintiMizer! We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot! To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do. Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu. Thanks for using MaintiMizer Michael!

Good Product

Oct 10, 2016
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Packed full of great features. Particularly love the PM's and the auto generate feature.

Cons: Any kind of search query

Overall: Great product and has been a fantastic tool for our Facilities department. My only complaint would be the query searches. Trying to figure out exactly how to use certain words, categories, and <> = - to pull information can take hours.

Vendor Response

by Ashcom Technologies on October 10, 2016

Shane thank you for your review of MaintiMizer! You will be glad to know we are always improving upon our Query builder and will also take into consideration the use of special characters!

A excellent addition to our maintenance department

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use that this software offers is way better than many i have used in the past. I was able to get all information entered quickly.

Cons: I would like to see more on the line of scanning of barcodes in this software. This would make my spare part tracking be more effective

Overall: I got much more effective spare parts tracking. I was also able to track work orders and generate work orders weekly for the maintenance associates. We have gone more green using this by eliminating a lot of waste paper.

Vendor Response

by Ashcom Technologies on September 25, 2017

Zack we are glad you are enjoying MaintiMizer! We are also happy to show you more on scanning as well! We are here to make managing your Maintenance Dept as easy as possible!

Cheapest out there but dated

Jul 12, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It does the basics for dirt cheap, and I mean 5% of what you'd pay elsewhere. It offers mobile and purchase-order options within the program itself.

Cons: Not based on API's, not scalable, clunky. Feels like you're back to WindowsVista or earlier era software. Any customization costs whereas most modern programs are highly customizable by the admin.

Overall: Up-front cost savings

Very solid and easy to use software.

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. Most of our user's have limited computer skills yet Maintimizer is designed to accommodate everyone. The software is mature and well thought out.

Cons: I honestly can't think of a single shortfall in the software. That said we don not use PO's, Inventory, or the timecard function.

Overall: Allows us to easily capture our annual cost of maintaining 2.6 millions square feet of buildings.

Vendor Response

by Ashcom Technologies on July 18, 2018

John, we appreciate you taking the time time to give MaintiMizer a review! We're thrilled to hear that you couldn't find a single shortfall in our software. Our app developers are now requesting vacations. We look forward to continuing our work together John!

Use this every day and it seems things get changed at times making task more difficult.

Jul 23, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: There is a lot of information that can be entered to aid with finding what you need later. I like the way the home page is set up.

Cons: It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

Overall: It is easy to set up PMs and generate. It would be helpful in setting up inventory also. Management likes the report on the front page.

Vendor Response

by Ashcom Technologies on July 24, 2018

Hey William, thanks for giving MaintiMizer a review! We're glad to see that you like our interface! We think it's very handsome! MaintiMizer is always evolving, because we're continuously adding features and improvements. If you ever need help navigating our new features please feel free to give our support team a call. They're happy to help! Thanks again William, we look forward to working with you and Mayville Engineering now and in the future!

Clas room , hands on training is the best way to learn the system. The manual is not very good

Jul 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy search and save options. Customer support and all the Maintimizer staff are nice and easy to communicate with.

Cons: You do not make it easy to correct an item or remove an item if a mistake was made entering. That is one thing that I would like to see changed in the future.

Overall: It keeps track of all my inventory and the tool rooms inventory. I have just started to get into the P.M.'s and really having trouble understanding what is in the manual. The manual is not written for a person that has never used the system before. It could be more user friendly.

Vendor Response

by Ashcom Technologies on July 18, 2018

LaVerne, thanks for taking the time to give us a review. We're glad that, overall, you're having success with MaintiMizer. Regarding your concerns about removing an item from MaintiMizer, it's intentionally difficult to do because we want to avoid any accidental deletion of integral company records. A lot of MaintiMizer systems are accessed by many employees with many different roles, this helps to avoid any critical errors. Thanks again for the review LaVerne! Please feel free to reach out if you'd like to learn more about how to fully utilize MaintiMizer.

Such an easy to use program

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to navigate

Cons: none so far

Overall: We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding!

Vendor Response

by Ashcom Technologies on April 03, 2017

Brittany thank you so much for your review of Maintimizer! We are so glad that you are using the benefits of MaintiMizer at your location! We strive to provide exceptional Customer Service and will applaud our team for the care they have provided to you!

Customer support is great and has a very quick response.

Jul 16, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The system accurately logs our data that we need. As long as we know the right query we can access that data.

Cons: If the data isn't enter just right or, the query isn't set up just right good luck getting the data you are seeking. Entering data is very time consuming.

Overall: Logs data relevant to machinery.

Vendor Response

by Ashcom Technologies on July 18, 2018

Hi Taylor! Thanks for taking the time to write MaintiMizer a review! It looks like that you're satisfied with MaintiMizer, but not a bona fide MaintiMizer lover like most of our other users. If there's anything specific we can do to improve your experience, or any support we can offer, I'd be glad to help! I sent you my contact info. Thanks again for using MaintiMizer and giving us a review!

This is very user friendly once you figure it out.

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: MaintiMizer software is user friendly after you get the hang of things. It takes a bit to get use to like anything else.

Overall: MaintiMizer program makes it easy to put in parts on things that are worked on. Love the pm area too. Reminds our mechanic last time things are done and when they need to be done again.

Vendor Response

by Ashcom Technologies on September 25, 2017

Tara we are glad you like the PM area & are also utilizing parts! We have a mobile product as well that helps when your Techs are out on the floor! We are happy to show you ways in which you can go paperless!

Functional Maintenance Management

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Track equipment, parts, labor, and costs. I love that I can assign work orders to my techs and they can see a list on their homepage

Cons: Customization is pricey but most of the things I need I can figure out a way. I wish I could query on "Assigned Employees" not just actual though.

Vendor Response

by Ashcom Technologies on July 10, 2018

We¿re glad to hear you¿re having success with MaintiMizer. If you¿re having any issues at all, our support team would love to work with you to find a solution!

Maintimizer is an excellent CMMS tool with good functionality.

Jan 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is easy to use and administrate. Excellent customer support from the team.
The functionality of the program enables the administrator to make some screen changes without further costs.

Cons: Some minor issues at the start but resolved on the run. This was mostly due to the program upload which was corrected.

Vendor Response

by Ashcom Technologies on January 30, 2018

David thanks for taking time out of your busy schedule to submit a review of MaintiMizer! We appreciate you!

Ease of use is exceptional

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use

Cons: Nothing so far

Overall: We have struggled to maintain a paper system for years. Once we received Maintimizer we went to work entering all of the necessary information which was very easy to do. I am now able to automatically generate all of the PM processes for the machinery. The SOP info is in with all of the PM's as well which make the job so much easier.

Recommendations to other buyers: Make sure to buy enough licenses

Vendor Response

by Ashcom Technologies on January 06, 2017

Zackery thank you so much for your review of MaintiMizer! We are glad the SOP functionality is working so well for you!

System is user friendly and easy to use

Jul 20, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Maintimizer is easy to use and all menu options are laid out in a good format. Inventory function is also user friendly.

Cons: PM system needs added functions. Would like to have it where when a PM is closed and you have 2 overdue PM's for the same item it should prompt you to close the older PM's out.

Overall: Learned new system and its functions

Vendor Response

by Ashcom Technologies on July 24, 2018

Hi William, thanks for the review! We put a lot of our resources into maintaining MaintiMizer's ease to use, so thank you! We also appreciate your suggestions, we're continuously improving MaintiMizer and this is a helpful recommendation. We look forward to working with you and the rest of Fehrer!

The company I work for pays for maintimizer and I enjoy the product

Jul 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ability to look up old POs and work orders and the ease of generating PM work orders that is pretty much all I use the software for

Cons: a lot of features that I don't use I only do pms purchase orders and work orders on the software so I do not use the software to its fullest extent

Vendor Response

by Ashcom Technologies on July 18, 2018

Hi Jeremy, thanks for taking the time to write us a review! We're glad that MaintiMizer does everything you need it to. Feel free to reach out If you'd like to find out more about MaintiMizer's other capabilities

For the most part the software does what it is intended to do.

Jul 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use for guest users.
Information is readily accessible.
Quick comprehension of website by department staff .

Cons: I have issues with the reporting process, very cumbersome and I am not able to get the required information as needed.
Also sometimes the website will stall.

Vendor Response

by Ashcom Technologies on July 19, 2018

Jill, we appreciate you taking the time to review MaintiMizer! It's awesome to see that, overall, you are pleased with your experience. As far as the reporting process and website, we'd love to hear what exactly your issues were. I sent you an email so we can open a dialogue about getting your issues resolved!

Up and running in no time

Jul 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Price is right and the program is very easy to get up and running. Support has always been able to help when needed

Cons: Some areas of the program are very hard to use and the instruction manual doesn't help much. Support is good when called

Vendor Response

by Ashcom Technologies on July 24, 2018

Wesley, thank you! We appreciate you taking the time to give MaintiMizer a review. We're glad that you find MaintiMizer affordable and we agree, our support team is pretty awesome. With that said, if you find certain areas more difficult to use our support team should be able to give you a walk through. If you would like even more clarity on certain modules we do offer in-depth training. Thanks again Wesley, we look forward to working with you and the rest of Bodega Bay Public Facilities.

It has been good, very helpful when I call and need help, training has been great

Jul 16, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It tracks my Wo and Pm and assets, im able to to see who did what Wo and see real costs. I also like the inventory aspect to the system as it gives me Min and Max for reordering.

Cons: Sometimes it is hard to find the place in the program, to get it to do what you want. Confusion in the titles causes issues with other users. Without proper training the program is hard to use.

Overall: I am able to track Wo and Pm and inventory

Vendor Response

by Ashcom Technologies on July 18, 2018

Hey Ron - thanks for using MaintiMizer and thanks for the review! We're glad to hear that you've had a positive experience with our CMMS. Like any other powerful software, new users may find the capabilities overwhelming but we're always happy to give training and support!

Maintimizer CMMS Installation and Usage

Jun 05, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy to manipulate and very adaptable. We use the hosted version and have seen no downtime with the system. It is user-friendly, which makes it easy for your users to train, including operators and mechanics. Aschcom is very supportive, and if you have questions, they usually can get you immediate help.

Cons: When generating PMs, there is not an automatic function that creates a due date for PMs. For instance, if I generate PMs for a two-week period and I have weekly PMs for the same piece of equipment, it will give them both the same due date. So you have to go through each PM and change the PM due date. Also, it is very difficult to perform mass changes without going through each record.

Recommendations to other buyers: Before you choose the software, determine what support you will get. Training is usually one week and goes over a lot. I also recommend you have a plan on how you are going to get all your inventory into the system, which has been the most arduous task for us because we had no tracking system previously.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks Lester, this is a very well written review! We appreciate you taking the time to give us some feedback! Regarding your suggestion that you would like a better way to perform mass changes we do have a feature on MaintiMizer to apply global changes. Our support team is always happy to help, 800 366 0793.

Is a great tool to manage your inventory once you get your training it will be more easy use.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The inventory management part. Also the facility to create a work request in the basic mode. Is a really easy tool to use once you understand it.

Cons: It don't have a mobile app. In a World that the phone is very very use it. The tool need a mobile APP.

Overall: Real time knowledge about where is my inventory and the exact amount. Also the tool send automated PM for the equipment's.

Vendor Response

by Ashcom Technologies on July 17, 2018

Jose, we appreciate you taking the time to give MaintiMizer a review! We're glad to hear that our training helped you fully utilize MaintiMizer's capabilities. We currently don't support a native app for iOS or Android, but we do support Windows Phone and other mobile devices can access MaintiMizer via web browsers.

A lot of data entry to get started, but well worth it.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very detail oriented. It tracks employees, parts, and equipment. Very helpful support staff.

Cons: You're not able to attach pictures to SOP's. You can attach them to printout with, but not on, the SOP.

Overall: Data recording of maintenance and repairs. Tracking of repair parts used and where used. Easy re-ordering of used parts.

Vendor Response

by Ashcom Technologies on July 17, 2018

Thanks for the review! We take a lot of pride in the accessibility and friendliness of our support team! They also make a fantastic pot of coffee! We appreciate you voicing your concerns. We're constantly updating and evolving MaintiMizer to be the best possible CMMS on the market. We look forward to growing alongside your business!

Works well for our needs

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to look up parts is relatively easy. Most users are able to navigate the database with a minimum of training. The more they use it, the easier it is to find what you are looking for.

Cons: You cannot always delete things once records are created. For example, if you make a mistake when receiving something, you cannot simply delete the record and start over.

Vendor Response

by Ashcom Technologies on July 17, 2018

Doreen, thanks for the review! it's awesome to hear that MaintiMizer is a good fit for your business! In order to avoid accidental deletions of integral company records MaintiMizer gets a little cranky when removing information. With that said, our support team is more than happy to help you through any issues you may be having with removing information from MaintiMizer.

Functional and gets the job done.

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing I like most about this software is that we are able to label all our equipment by area. It's very helpful when printing out the PM work orders for the week.

Cons: The biggest flaw I find in this software is that at time the menus can be very difficult to navigate.

Overall: Able to keep up on all our maintenance on equipment.

Vendor Response

by Ashcom Technologies on July 17, 2018

We appreciate you taking the time to give us a review Correy! We'd love to help you better navigate our system! We offer on premise training and our support staff is happy to answer any questions you may have.

Great starter CMMS

Jun 29, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Customer service is fantastic! After meeting our trainer, I have been able to contact him with basic questions and he gets back to me as soon as possible. He also lets me know if it will be a little while until he can get back to me.

Cons: Some features I would like are not available such as selecting multiple items in more areas, more detailed closing options, etc.

Recommendations to other buyers: Implementation is key! Regardless of validation or other departments, make sure you fully integrate data! This is an amazing program but you have to give it all of the information you can to fully utilize it's potential. Even if you don't think you will use some of it's features, bring in the data. I guarantee you will put it to use someday, and it will be that much easier if you built the database from the ground up.

Vendor Response

by Ashcom Technologies on July 10, 2018

Aw shucks, thanks Amanda! We love your recommendation ¿ inputting as much data as possible into MaintiMizer can make a huge difference! We¿ve made quite a few updates since this review and we do offer custom programming. We¿d love to talk with you about what we can do to make sure your organization is getting the most out of MaintiMizer!

I don't use it much but when I do its very user friendly

Jul 12, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to navigate through screens, user friendly for the most part. Can easily find what I need without too much effort.

Cons: Depending on what I am doing, its sometimes hard to find the clock #'s I need to enter the hours for employees, I don't have their clock # only their name so I have to scroll through ALL employees to find the correct one.

Vendor Response

by Ashcom Technologies on July 17, 2018

Thanks Amy! We appreciate your review! We're happy to hear that you find MaintiMizer user friendly, we believe that's one of our biggest strengths! (Along with our marketing department, of course.) We appreciate you voicing your concerns with MaintiMizer. Our support team is available to help you resolve any issues, efficiency related or otherwise, that you may be having.

I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very usable for our needs at an affordable price. I like that we can use just the PM portion without having to populate the rest of the system.

Cons: Has many features that we don't use. Would be nice if we could just pay for the portions we use. We use only the PM portion.

Overall: Improver reliability of equipment.

Vendor Response

by Ashcom Technologies on July 17, 2018

Jim, thanks for taking the time out of your day to give MaintiMizer a review! We love to hear from our long-time MaintiMizer users, especially when they still enjoy using the software after 20 years. Here's to 20 more Jim!

We're setting up the system for our Company. Amazed at how much information the system can hold.

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is going to be great for tracking and assigning PMs and work orders. Tracking repairs on equipment to note repetitious repairs. Adding in total repair costs of equipment to justify replacements or major overhauls of equipment.

Cons: In starting from scratch, there is a lot of data entry required. Although customer service is a great help at uploading information, there is a lot of work on our end too.

Vendor Response

by Ashcom Technologies on September 25, 2017

Steven we are so glad you are able to for track and assign PMs and work orders using MaintiMizer! Of course starting with a new software package does require some leg work but we are here to support you every step of the way!

Maintimizer Review

Jun 06, 2014
1/5
Overall
1 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: There isn't anything I really like about it. Nothing about it is really easy to use.

Cons: It's not user-friendly. There's too much flipping between screens. I can't control withdrawing inventory from several locations. There's too much clicking buttons or tabs to get where you want to be. There's a lack of drop down windows, and there's too much searching.

Recommendations to other buyers: Don't waste your time. Find something else. It takes too much time to enter data.

Vendor Response

by Ashcom Technologies on June 16, 2014

Brad, We are saddened by your unhappiness using MaintiMizer. MaintiMizer was designed to be an easy-to-use system, and we regularly use client feedback to further improve the software. In reviewing our records we noticed that you have not attended MaintiMizer Training. Based on that and your comments, we believe that you would benefit from attending a training session to help you navigate the system more efficiently. We offer training in several formats and are eager to improve your experience. Thank you! Ashcom Technologies

It doesn't do much

Feb 23, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: The company had this installed but relied on it but little. The maintenance function was the only one using it....production barely knew of its existence.

Pros: It is easy to use for the most part.

Cons: It didn't give the company what they needed which was a way to run their maintenance function better.

Vendor Response

by Ashcom Technologies on March 13, 2017

Kathleen, I am truly sorry that your company has yet to see the full functionality that MaintiMizer provides. Although I see other Users at Mitsui have in fact received proper training on the system it appears as though you have never received any training which would explain the lack of knowledge of the system. Although MaintiMizer is indeed built for and by Maintenance professionals there are many ways in which Production would benefit from using MaintiMizer and I would suggest starting with full training on the system. We have no record of you in our database which means you have never actually contacted our company but I am happy to reach out to you to make sure that everyone at Mitsu is getting what they need out of MaintiMizer! It is our goal at Ashcom that every one of our clients gets the most out of their CMMS investment!

great product to use

Jul 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Good set up for use. Able to keep track of a lot of stuff. Has many tools to use and can be a great ordinary use.

Cons: Some of the drop downs could be more user friendly. It looks a bit over whelming to a new user so that could be smoother.

Vendor Response

by Ashcom Technologies on July 18, 2018

Thanks for taking the time out of your day to give MaintiMizer a review! We're glad that you're finding success with MaintiMizer! We know MaintiMizer can seem overwhelming but that's only because of the many features and capabilities we've packed in! If you ever need help navigating or wonder, "Hmm, what does this button do?" Feel free to contact support and we'll be more than happy to help.

Review of Maintimizer

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Maintimizer seems like it could be a highly effective software tool for scheduling routine maintenance and also for predicting future break downs on machines. If the software is used correctly it can make the job of the maintenance technician a lot easier. The one feature that I am not sure it has as our company does not use it is if parts can be added to a work order. This would allow for parts tracking, but would only work if the parts are set up in a computer system which we do not have.

Pros: I like that the pm's are generated automatically.

Recommendations to other buyers: Look into how you will utilize this product to determine if it's the right fit for you.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks for the review Dan! At Ashcom Technologies we like to think MaintiMizer is a highly effective tool for scheduling routine maintenance and preventative maintenance, in fact, that¿s what we built it for! Parts can be added to a work order, our support team would love to walk you through the process! 800-366-0793.

DALE'S MAINTIMIZER REVIEW

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I WORK IN THE ENGINEERING AND MAINTENANCE DEPARTMENT AND I USE THE MAINTIMIZER PROGRAM EVERYDAY. USE MAINLY THE PM PROGRAM WHICH WE ADDED SOP CODES TO THE PM WITH GREAT SUCCESS. WE HAVE BEEN WORKING ON THE INVENTORY PART OF THE PROGRAM, WHICH IS A GREAT SUCCESS, WE CAN TAKE PICTURES OF PRODUCTS AND OUR ABLE TO MAKE LABELS FOR THE PRODUCTS, WHICH WORK WITH THE SCANNER. OVERALL WE HAVE SEEN GREAT SUCCESS WITH OUR MAINTIMIZER PROGRAM IN ENGINEERING. OUR REPORTS HAVE BEEN WHAT WE ARE LOOKING FOR AND WORK ORDERS ARE ON THE AGENDA NEXT, FOR CASINO WIDE.

Vendor Response

by Ashcom Technologies on April 21, 2017

Dale thank you so much for your review of MaintiMizer! We are thrilled that you are using the PM side of MaintiMizer and that things are going well! We are very excited that you all are taking the WO portion company wide and we are here to support you through every step of the way!

Great Overall Program

Mar 31, 2017
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and learning.

Cons: Need more functions

Overall: I love the ease of use, but there are a lot of functions that I would like to have. Attachments on the tools screen. Ability to select several equipment numbers and scroll through. etc

Recommendations to other buyers: Customer service is terrific!

Vendor Response

by Ashcom Technologies on March 31, 2017

Tara thanks for your review of MaintiMizer! I am pleased to tell you that the new version you are scheduled to be updated to next week does have the functionality you are seeking! You are currently running an older version of the software. I look forward to having you check out the latest version next week!

The software seems to have almost unlimited capabilities.

Jun 08, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Our reo knows the software inside and out.
The support group for the software is great.
The Aschom company seems to care about customer.

Cons: Setting up the software is cumbersome.
Would like to see examples of what other companies did so we don't have to reinvent the "wheel"
When taking the classes, I would have like to have spent more time on setting up examples to back to work to use as outlines.
A "help window" (like windows has) would be nice instead of having to call or email (for simple problems)

Vendor Response

by Ashcom Technologies on June 08, 2017

Robert thank you for your review of MaintiMizer! We are glad you are taking advantage of the many capabilities MaintiMizer has to offer! We do have some examples to offer on how to set up the system best as well as Consulting classes and offerings if you are interested! Also we do have a Support "chat" if that is what you are referring to by "support window"!

Maintaining PMs

Jun 29, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It does what we need to do with tracking our maintenance for machines. Instructions are pretty clear.

Cons: Some of the functions or when you add notes to save it at the bottom. It's particular when you add the comments or notes.

Recommendations to other buyers: I think if you use it more often just like anything else, it will become "easier" to use. I use it every now in then to input information that we need to update.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks for the review Jonathan! We¿re glad you¿re mastering MaintiMizer!

Excellent experience with MaintiMizer

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use. The creation of Preventative Maintenance tickets works very well, and this is the main bang for the buck in the program. The Black Box was extremely easy to set up. Basically, just turn the power button on, and you are ready to go.

Cons: I would like it to handle vehicle maintenance in a more robust manner.

Recommendations to other buyers: Concentrate on the basics. What are your main priorities? Usually, it will be Preventative Maintenance. You may also want to do Purchasing. But find out your main usage and concentrate on those areas of the software evaluation. Like most software, 80 to 90% of the features in there are ones you wind up never using very much. So concentrate on your main objectives.

Vendor Response

by Ashcom Technologies on July 10, 2018

Mark, we really appreciate the time you took to give MaintiMizer a review! We¿d love to hear your suggestions on how we could better serve vehicle maintenance!

MaintiMizer Review 4-03-17

Apr 03, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: Compared to older versions, this version is a little more cumbersome whereas you cannot arrow up / down when in the equipment field and in the SOP field. You have to keep going back to the start. I would like to see the arrow features come back which saves a lot of time.

Vendor Response

by Ashcom Technologies on April 24, 2017

Patty thank you for your review of MaintiMizer! Although navigation is different in our Web Version versus our older Client Server Edition there are many benefits that the old version didn't have. We are happy to set up a time to discuss better utilizing the navigation features in the current system with you! MaintiMizer as you probably know was built by Maintenance professionals and we are always looking for ways to improve features such as this!

Nice system for basic maintenance organizations

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.

Pros: Customizable dashboard, parts rooms and the ability to connect inventory to work orders

Cons: Customization and expanding capabilities is limited and expensive. Feels like an old system.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks for the review Amanda! MaintiMizer is constantly evolving; in fact, we have a quarterly update, which may have solved some of your issues. We¿d love to see what we can do to help resolve any other issues you may still have!

Helpful Program

Jan 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Useful program that helps to save time and good customer service

Overall: Maintimizer has been a useful program within our company. We use Maintimizer to keep track of work orders and find it useful to keep track of information and keep records to meet compliance standards. This program allows us to keep all the information together and allows different individuals to input information. There are many different capabilities within the program so we keep discovering new ways the program can simplify things we are already doing.

Vendor Response

by Ashcom Technologies on January 24, 2017

Thank you for your review Larisa! We are very glad that MaintiMizer has saved you time and simplified your processes!

MaintiMizer review

May 23, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very powerful, even more so as you learn how to use it. The technical support is very good. I recently had a problem, and the tech support person stayed late to help me. I extremely appreciated that and told her so

Cons: Once a piece of equipment has a work order attached to it. That piece of equipment is in there like concrete. We had many pieces of equipment that I would simply like to give it a better more descriptive name and I was unable to do that.

Recommendations to other buyers: It is so complex that someone evaluating it would have trouble unless there was someone who was familiar with it already.

Vendor Response

by Ashcom Technologies on July 10, 2018

Mike, we appreciate the review! Just an FYI, MaintiMizer will allow you to update the equipment code and equipment description.

Maintimizer Users

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: I feel as though this product is only as good as it's user. If you are going to create work orders, schedules, preventative maintenance, and use it to review and create a timeline then it's a good platform for planning ahead and finding flaws. But if it's not used in that way, it just seems like a place to put information to never be seen again.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks for the review Kensei! It¿s true, like most things in life; you¿ll only get out what you put in. But! Since MaintiMizer has the most comprehensive training of any available CMMS you¿ll be more likely to be successful in implementing our system than any other comparable CMMS.

Great Product

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: This is a great tool that has helped coordinate information across many, many departments.

Cons: We have never been able to make the time to use the product to its full capacity. There is a terrific amount of training and support available from Ashcom, but as a non-profit, it is our own budget limitations that prevent us from taking advantage of something readily available and cost effective.

Recommendations to other buyers: The system is intuitive enough that you can figure it out, but take advantage of the training to really use the system to its fullest.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Kim, we appreciate the great review! We¿d love to see what we could do to help you better utilize MaintiMizer on your limited budget!

I use this site for PO's for the company.

Jun 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Maintimizer has been very easy and efficient to use. It has helped us a lot on opening and closing and tracking PO's for this company.

Cons: I thought that Maintimizer could be a little more user friendsly and more detailed at times.

Recommendations to other buyers: I recommend that it needs to be more user friendly.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Katie, we¿re stoked to see that you find MaintiMizer easy and efficient. We would love to hear your suggestions about ways to improve the user experience.

maintimizer review

Oct 06, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: so far its been good a lot of options and reports so that's good make the maintenance department flow way better

Pros: easy to work with a lot of reports good training easy to use

Cons: having problem logging in with mobile devices

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Ronaldo, we¿re glad to hear that MaintiMizer is improving your organization¿s efficiency! If you¿re having issues logging into mobile devices our talented and distractingly handsome support team can walk you through the process. Call 800 366 0793 and one of our reps will be available to help you through!

Good product.

Jun 25, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I am able to search on any field and create custom reports easily. The vendor is available to answer questions if needed.

Cons: What I like least are little details like having to page through instead of just scrolling down when looking at a long list.

Recommendations to other buyers: Make sure you define what you will be needing from the system, and remember the only way you will get good info is from the data you put into the system. GIGO (Garbage In Garbage Out!)

Vendor Response

by Ashcom Technologies on July 10, 2018

Hey Tom, thanks for taking the time to give MaintiMizer a review. We would like to note that we are always making quality of life improvements to MaintiMizer and offer custom programming if you¿d like to make changes to MaintiMizer specifically for your business!

Maintenance Manger that schedules all the Maintenance.

Aug 20, 2014
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use.

Cons: You can't change an equipment name without deleting it. You also cannot remove a user without deleting all their work orders. You need to have better input fields for parts, like engineering values, scaled values, tag numbers, loop numbers, etc.

Recommendations to other buyers: Read the user manual. When creating new equipment, double check the name because you can't change it without deleting it.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hey Jeff, we¿re sorry to hear you¿re having trouble with MaintiMizer! We have made an incredible amount of updates since this review and with MaintiMizer 4.0.92 we can better help you fully utilize MaintiMizer!

Maintimizer works for me

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The web-based application can be installed on any PC in our facility in a matter of minutes. The customer support is great. Ashcom makes you feel like part of their family.

Cons: Sometimes, it takes a few mouse clicks more than I am used to from their older software to navigate to what I want to get to.

Recommendations to other buyers: For cost vs. function, you can't go wrong with this software.

Vendor Response

by Ashcom Technologies on July 10, 2018

Wes, we love your review! We¿re glad to hear that you fit right into the Ashcom family! Luckily we don¿t have any crazy uncles that you have to worry about.

Great for daily work requests

May 26, 2014
4/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the query functions a lot. I can get a large variety of information.

Cons: I do not care for the equipment section. It needs to be worked on and expanded, and I think there should be more customization available.

Recommendations to other buyers: Review all aspects to see if it works well for what you need it to do; there's no customization, so it needs to work as is.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks for the review Shelley! We¿d love to hear any suggestions that you have to improve MaintiMizer; we¿re constantly evolving and improving!

Very flexible and comprehensive.

Jun 10, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It does everything we need and more. Plenty of standard forms to start with, and you can modify them as needed.

Cons: The search function requires a lot of precision; it can take a couple of tries to find what you are looking for.

Recommendations to other buyers: You need to know what you need and not worry about the extra features until you want them.

Vendor Response

by Ashcom Technologies on July 10, 2018

Leonardo! We appreciate this review! Our search function, like every feature of MaintiMizer, is constantly being updated and improved!

Satisfied patron

Jun 10, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the product and the support that I get to make sure that that I get what I paid for and more.

Cons: Sometimes, the answers to my issues are to be corrected with the next update.

Recommendations to other buyers: Try it, use it, and ask a lot of questions. I think the more issues you discover, the more other users with similar problems will also benefit.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks Paul! We certainly wouldn¿t question your authority on this matter!

MaintiMizer Review

Jun 10, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of entering data and ease of access. Very easy to use.

Cons: Have not found anything that is difficult to maneuver through. Employee self password resetting is one issue I would like to see more security on.

Recommendations to other buyers: Must get used to using it, and don't get too detailed by adding "nice to have" information.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thank you for the review Richard, we¿re glad to hear you are having a great experience with MaintiMizer. Regarding the password resetting issue, if you¿re still having issues we¿d love to chat with you about any suggestions you have!

Great Tool

Apr 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that Ashcom takes time to understand each of their customer's unique needs and is able to customize the product to fit a broad base of companies.

Cons: I can't think of anything that I dislike.

Recommendations to other buyers: Go through the demo,make sure to visualize what you need for your company, and ask for it.

Vendor Response

by Ashcom Technologies on July 10, 2018

Karen, we¿re very excited to hear that you can¿t think of anything you dislike! We¿ve been telling people for years now, MaintiMizer is perfect!

Black Box is great!

May 23, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Maintimizer is easy to use with little training. Customer support is awesome.

Cons: Figuring out how to make a detailed report is time-consuming.

Recommendations to other buyers: I demoed many other CMMS packages. What made my decision was how easy my technicians were able to navigate through the work order and time entry screens.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks for reviewing MaintiMizer Mike! We¿d love to help you find the most efficient way for your organization to create detailed reports. Our support team is not only adept at solving technical issues they`re also a bastion of knowledge for the quickest ways to navigate MaintiMizer.

MaintiMizer review

Aug 12, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's easy and explains what you need done. And it saves everything so it can be brought back up later.

Cons: Nothing really. Everything is easy to use, and it helps everyone with knowing what needs to get done.

Recommendations to other buyers: I don't have any recommendations for others evaluating software.

Vendor Response

by Ashcom Technologies on July 10, 2018

Thanks Corey! We¿re in agreement ¿ MaintiMizer is easy to use and really promotes easy coordination and communication throughout an organization.

Implemented at our location, easy interface, easy transition.

Jul 10, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The tabbed screens allow easy input of new equipment. It's easy to create, edit, and close WOs.

Cons: Not much to dislike. I used the product at my last job and decided to implement it here.

Recommendations to other buyers: Get the demo if possible. It'll show you just how well the system works.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hey Dave, we really appreciate the glowing review of MaintiMizer! We also encourage any current or prospective users to take advantage of our demos and training. MaintiMizer is a powerful and highly customizable system so getting the most out of it can take a lot of organizational knowledge and how it applies to a CMMS.

My review of MaintiMizer

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is so flexible, you can make it cover any business. It comes set up, for most part.

Cons: Some things are hard to delete or change. I am sure there is a good reason, but it's hard.

Recommendations to other buyers: Buy it; you will like it. It will track and report whatever you need. It is awesome.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hello Matthew, thanks for the review! We do our best to try to make MaintiMizer secure, so that means it¿s not always easy to delete things, this makes it so historical accurate are accurate.

This software has almost unlimited options.

Jul 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: That you can customize the software to your liking. It has endless possibilities for tracking mahcines, parts, and work orders.

Cons: Due to the complexity, you have to spend a lot of time in order to get use to the screens and options

Overall: Soon we will be able to see where we spend most of our maintenance labor.
Also keep a record on what has been repaired on what machine.

Vendor Response

by Ashcom Technologies on July 18, 2018

Robert, we're very happy to see you're satisfied with MaintiMizer. Thanks for taking the time to write us a review! MaintiMizer is an incredibly powerful CMMS (not to toot our own horn) with many capabilities. If you ever feel the need to freshen those MaintiMizer skills we offer in-depth training classes at our headquarters. If distance is an issue we also offer on-premise training at your organization's facilities. Thanks again Robert!

MaintiMizer Review

Aug 22, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This product is very simple to use, and support is good.

Cons: There's nothing at this time. I am very satisfied with the product.

Recommendations to other buyers: This is an easy program to navigate through. I would recommend this product to anyone needing to set up preventive maintenance in the factory.

Vendor Response

by Ashcom Technologies on July 10, 2018

Wow! Thanks Lawrence, our application developers are eager to agree that there¿s not much to improve on MaintiMizer!

Work order

Aug 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and helps me get all my equipment serviced.

Cons: I like signing in least. Also, I sometimes don't have time available to fill everything out.

Recommendations to other buyers: I don't have any at this particular time. I do like that it helps to keep track of equipment service.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Amy! Thanks for taking the time to review us, we appreciate it and we¿re very happy to see that you¿re thoroughly enjoying your MaintiMizer experience.

Web Edition

Mar 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product is very easy to navigate and use.

Cons: I would like to customize each screen to fit my specific needs.

Recommendations to other buyers: Attend the training before you start putting data in your new system. It will make it a lot easier if you know how one module relates to the other.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Marvin, we appreciate the fantastic review. We¿d love to talk to you about how far our customization features can go, if you¿re still interested in taking MaintiMizer further with your organization!

It's a pleasure to use. Easy to navigate and figure things out.

Aug 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to navigate through.

Cons: It is difficult to remove old users. We have to delete everything that the old user did to remove them.

Recommendations to other buyers: MaintiMizer is a good tool for any maintenance department. It has many customizable features also.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Gerald, we¿re glad you¿re enjoying MaintiMizer! We intentionally make deleting anything in MaintiMizer prohibitive, so it doesn¿t happen by accident! This also makes generating historical records accurate and allows for better security in organizations with many users.

Maintenance Manager

Oct 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I'm just starting to learn Maintimizer, but it seems very easy to use and the support group is great.

Vendor Response

by Ashcom Technologies on October 17, 2016

Thank you for your review of MaintiMizer John!

Very organized

Aug 12, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It gets work orders organized.

Cons: It needs more detailed work orders so I can give more information.

Recommendations to other buyers: Be open-minded. Use this program for a couple of weeks.

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Adam, thanks for taking the time to give MaintiMizer a review! We¿re glad you¿re enjoying it, and if you need any further support ¿ our team is standing by!

College campus environment User

Mar 04, 2014
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like vendor's willingness to work with me.

Cons: I currently do not have any negative concerns.

Recommendations to other buyers: Consider if it meets your specific needs. Is it customizable?

Vendor Response

by Ashcom Technologies on July 10, 2018

Hi Mike, we¿re glad to hear that you very happy with MaintiMizer, we are too!