# MaintiMizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MaintiMizer the right Maintenance Management solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/9453/MaintiMizer/reviews

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MaintiMizer

4.1 (100)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MaintiMizer

Ease of use

3.8

Customer Service

4.2

## Pros and Cons in Reviews

aK

adam K

Reliability EngineerAirlines/Aviation, 201 - 500 employeesUsed the software for: More than 2 years.

“All Cmms systems have a learning curve Maintmizer is a very easy to start learning“

May 19, 2023

Nk

Nate k

MechanicPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“My experience with inventory has shown that any problems are usually with the user not with the software.“

December 8, 2023

Nk

Nate k

MechanicPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“Most issues I have had Ashcom has fixed.“

December 8, 2023

DK

Denise K

Facilities Amdministative AssistantHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Can not make changes, without contacting support, and that there is an additional charge for changes when should have access to make the changes“

August 7, 2020

Nk

Nate k

MechanicPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“I have seen complaints of to many fields, but this is the best part.“

December 8, 2023

JF

Justin F

EHS & Facilities ManagerMachinery, 51 - 200 employeesUsed the software for: More than 2 years.

“Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's.“

August 21, 2020

JF

Justin F

EHS & Facilities ManagerMachinery, 51 - 200 employeesUsed the software for: More than 2 years.

“I like the equipment layout section and the ability to make my own queries.“

August 21, 2020

DS

Doug S

Supply Chain ManagerChemicals, 51 - 200 employeesUsed the software for: More than 2 years.

“The only problem we found is that we could not link MaintiMizer in with our lock out tag out program. “

August 21, 2020

## Showing most helpful reviews

Showing 1-25 of 100 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

John G.  
Engineering Storeroom Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Very long term "

October 19, 2016

5.0

I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )

Pros

Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Cons

Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

Review Source

Response from Ashcom Technologies

October 26, 2016

John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!

LF

Louis F.  
Director IT SVC  
Food Production  
Used the software for: 2+ years

### "Maintimizer"

August 7, 2020

4.0

The product works and is reliable. It just seems to take our primary user more time than it should to do daily tasks.

Pros

We migrated from the Maintimizer on-premises version to the cloud version and are very happy with the administration and availability of the product.

Cons

The product seems cumbersome. We have lots of parts and processes and it would be nice if there was a way to tag parts as "favorites" for items we use a lot. This would move those items to a filtered dispaly. Also when performing frequent tasks, if the user could setup an express version with default answers to certain fields. These fields would be defined by the user with the default response.

Review Source

Response from Ashcom Technologies

August 13, 2020

Hi Louis, We appreciate you taking the time to review MaintiMizer. Glad to hear that you're happy with the cloud version! We loved your suggestions on ways to improve MaintiMizer and we've forwarded your review to our Development Team. Thanks for being a MaintiMizer user! - The MaintiMizer Team

KM

KIM M.  
MRO  
Automotive  
Used the software for: 2+ years

### "MAINTIMIZER "

August 12, 2020

2.0

Pros

ITS HAS SOME OPTIONS THAT ARE EASY TO USE/ TRAIN ON.

Cons

SEEMS TO HAVE A LOT OF BUGS AFTER UPDATES FEATURES DON'T WORK CORRECTLY WHEN THEY DID BEFORE. SOME FEATURES JUST DON'T WORK AT ALL! LOW STOCK REPORT IS NOT CAPTURING ITEMS NOT ON ORDER WHEN IT SHOULD. ABC REPORT DOES NOT OFFER ENOUGH OPTIONS AND WE HAVE TO PAY FOR A CUSTOM REPORT THE COST FOR CUSTOM REPORTS IS VERY HIGH AND THEN TOLD WE WOULD ONLY GET REPORT WHEN THE NEXT RELEASE COMES UP.

Review Source

Response from Ashcom Technologies

August 21, 2020

Hi Kim, We're sorry you're not satisfied with your overall experience with MaintiMizer, we'd love to help you with some of the issues you've been experiencing. Our software has been helping maintenance teams better manage their maintenance and repair operations for over 30 years, we're sure that we can help your team better utilize MaintiMizer. - The MaintiMizer Team

DS

Doug S.  
Supply Chain Manager  
Chemicals  
Used the software for: 2+ years

### "Easy to use"

August 21, 2020

4.0

Our experience with the software has been fantastic, a lot of that was because of the training we received and the support we got from MaintiMizer during the start up and in the first month of use.

Pros

Training and follow up support, were two of the keys to our successful use of the product. We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone. The product allowed the various crews on different schedules to make and leave notes on the status of various tasks and repairs being made on different pieces of equipment. We are a 24/7 facility so the ability to allow cross shift communication and the ability to allow everyone to see the status of a repair has been very valuable.

Cons

The only problem we found is that we could not link MaintiMizer in with our lock out tag out program.

Review Source

TB

Todd B.  
Maintenance Tech. Lead  
Semiconductors  
Used the software for: 2+ years

### "Entering WO's into system, and giving out Pm 's to Techs on a daily basis."

July 19, 2018

4.0

ease of knowing what you put in comes out the way it should

Pros

Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building. Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

Cons

PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Review Source

Response from Ashcom Technologies

July 24, 2018

Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!

JS

Jose S.  
Research Technician 3 (mecanic)  
Farming  
Used the software for: 2+ years

### "The program that every company must have"

June 14, 2017

5.0

Pros

It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Cons

On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

Review Source

Response from Ashcom Technologies

July 9, 2018

Thanks for the detailed review Jose! We’re glad to hear that you’re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you’re interested in pursuing business specific requests.

zM

zackery M.  
maintenance manager  
Automotive  
Used the software for: 2+ years

### "Increased productivity"

August 7, 2020

4.0

Pros

What i like the most about this software is the time that it has saved me when generating work orders. I am able to print or email them in a batch format that helps me get this done and move on to the next project of the day

Cons

A few things that i do not like is the search feature that you have to use to find something. It is a little more complicated than it needs to be. Also closing a batch of work orders was a learning curve at first.

Review Source

Response from Ashcom Technologies

August 13, 2020

Hi Zackery, We like to think MaintiMizer is a boon for productivity and it looks like you think so too! We're always taking user feedback into account and would love to hear ways to improve our search function. Send us a message on our website and we'll pass it along to our App Development Team. Thanks for taking the time to review MaintiMizer! - The MaintiMizer Team

JF

Justin F.  
EHS & Facilities Manager  
Machinery  
Used the software for: 2+ years

### "Maintimizer Needs Better Flow"

August 21, 2020

2.0

Pros

I like the equipment layout section and the ability to make my own queries.

Cons

There are quite a few features I am not impressed with namely the untying of rooms, areas from the system as it is not possible. Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's. Sometimes when you generate PM's by equipment number it does not kick out all of the PM's and you have to do it by assigned employee. Unfortunately, the support team has not been able to help with these issues.

Reason for choosing MaintiMizer

Cost

Review Source

ML

Michael L.  
Facilities Manager  
  
Used the software for: 2+ years

### "Simple system, customer service is good. Does what most people look for in a system."

July 16, 2018

4.0

Pros

In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Cons

Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Review Source

Response from Ashcom Technologies

July 18, 2018

Hi Michael, thanks for taking the time to review MaintiMizer! We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot! To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do. Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu. Thanks for using MaintiMizer Michael!

NC

Nelson C.  
Maintenance manager  
Printing  
Used the software for: 2+ years

### "basically I'm only using the system for parts information."

July 12, 2018

4.0

freedom from a card index.

Pros

easy to find parts location, usually you put in a part number and it gives me a parts location. i also like the PM scheduling side and the ability for it let us know what reports are due and when..

Cons

when using an old outdated part number it would be nice if the old part number that was moved to the description side when the new part number added could be found in the text by only inputting in the the new part number in the part number spot. i know it can looked in the description section, but is a lot of extra key strokes.

Review Source

Response from Ashcom Technologies

July 18, 2018

Thanks for the review Nelson! We're excited to hear that MaintiMizer is working well for what you need it to do! Our support staff is well-versed in finding shortcuts through the software. We'd love to try and help you find a more efficient solution to your process. Thanks again Nelson, happy MaintiMizing!

EG

Emmanuel G.  
SR Maintenance Technician/ Planner  
Food & Beverages  
Used the software for: 2+ years

### "Maintimizer Pros and Cons"

August 18, 2020

3.0

A very helpful tool. It guides us in our PM program and creates our machine history

Pros

Easy to use and a very helpful service support

Cons

Dashboard should be improve, Generation of reports are not ideal and need to add additional graph to report to see the performance of activities.

Alternatives considered

[Zap Data Hub](https://www.capterra.com/p/18695/Zap-Business-Intelligence/)[MEX Maintenance](https://www.capterra.com/p/56749/MEX/)

Review Source

TL

Taylor L.  
Engineering Admin.  
Automotive  
Used the software for: 2+ years

### "Customer support is great and has a very quick response."

July 16, 2018

3.0

Logs data relevant to machinery.

Pros

The system accurately logs our data that we need. As long as we know the right query we can access that data.

Cons

If the data isn't enter just right or, the query isn't set up just right good luck getting the data you are seeking. Entering data is very time consuming.

Review Source

Response from Ashcom Technologies

July 18, 2018

Hi Taylor! Thanks for taking the time to write MaintiMizer a review! It looks like that you're satisfied with MaintiMizer, but not a bona fide MaintiMizer lover like most of our other users. If there's anything specific we can do to improve your experience, or any support we can offer, I'd be glad to help! I sent you my contact info. Thanks again for using MaintiMizer and giving us a review!

JS

Jeremy S.  
IT Systems engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Maintimizer Review"

October 10, 2016

4.0

I am the IT engineer that supports Maintimizer at this facility. I work closely with my maintenance department for upgrades and any issues they may have and I have found that the program is intuitive and easy for the end user. Support is outstanding as we have to wait in a queue to get assistance and we almost always have the same person help us and who is familiar with our setup. We are now diving into features that we have never used before, like barcode scanning and mobile devices. Over all This is a great software!

Pros

Ease of use for the end user. Intuitive software.

Cons

Lacks RFID tagging support

Review Source

Response from Ashcom Technologies

October 10, 2016

Jeremy thank you for your review of MaintiMizer! We will definitely take your advice on the RFID tagging support!

WH

Wesley H.  
Instrumentation and controls  
Facilities Services  
Used the software for: 1-2 years

### "Up and running in no time"

July 20, 2018

4.0

Pros

Price is right and the program is very easy to get up and running. Support has always been able to help when needed

Cons

Some areas of the program are very hard to use and the instruction manual doesn't help much. Support is good when called

Review Source

Response from Ashcom Technologies

July 24, 2018

Wesley, thank you! We appreciate you taking the time to give MaintiMizer a review. We're glad that you find MaintiMizer affordable and we agree, our support team is pretty awesome. With that said, if you find certain areas more difficult to use our support team should be able to give you a walk through. If you would like even more clarity on certain modules we do offer in-depth training. Thanks again Wesley, we look forward to working with you and the rest of Bodega Bay Public Facilities.

TM

Tonoa M.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "MaintiMizer Review"

May 27, 2014

4.0

Pros

There are so many possibilities with this system. It's nice you can put your equipment in and set up a schedule to automatically generate PM paperwork. I like that you can save SOPs to use for similar equipment.

Cons

It's internet-driven, so it depends on your internet service. You must have a separate equipment code for PM on the same equipment for monthly vs weekly, etc. It requires a lot of steps to generate work orders/PMs to print. There are a lot of steps to get to next PM/work order to do updates. You can't delete former employees from system. When you need help, you always have to pay for it, rather than it coming as part of the package.

Review Source

Response from Ashcom Technologies

June 18, 2014

Tonoa, Thank you for your thoughts on using MaintiMizer. I think there is a little misunderstanding about our technical support assistance that I would like to clear up. Unlimited technical support for MaintiMizer is available to clients with a current Annual Maintenance Agreement (which you currently have). As long as your technical support requests are not training related, our knowledgeable support engineers are here, ready to help you at no additional charge. In addition to technical support, the Annual Maintenance Agreement also cover system updates and patches, ensuring you are using the most current version of MaintiMizer. Please contact us if you have further questions or you need help with your system, we look forward to assisting you! Thank you. Ashcom Technologies

CD

Carl D.  
Parts Room Manager  
Food Production  
Used the software for: 2+ years

### "Solid software"

August 22, 2020

4.0

Because of this program I've been able to learn how to do my job.

Pros

It has a lot of room for us to grow into.

Cons

The query process assumes that you are a database manager and not an average Joe.

Review Source

RK

Ron K.  
Director  
Education Management  
Used the software for: 2+ years

### "It has been good, very helpful when I call and need help, training has been great"

July 16, 2018

3.0

I am able to track Wo and Pm and inventory

Pros

It tracks my Wo and Pm and assets, im able to to see who did what Wo and see real costs. I also like the inventory aspect to the system as it gives me Min and Max for reordering.

Cons

Sometimes it is hard to find the place in the program, to get it to do what you want. Confusion in the titles causes issues with other users. Without proper training the program is hard to use.

Review Source

Response from Ashcom Technologies

July 18, 2018

Hey Ron - thanks for using MaintiMizer and thanks for the review! We're glad to hear that you've had a positive experience with our CMMS. Like any other powerful software, new users may find the capabilities overwhelming but we're always happy to give training and support!

AM

Amy M.  
Shipping Clerk  
  
Used the software for: 2+ years

### "I don't use it much but when I do its very user friendly"

July 12, 2018

5.0

Pros

Easy to navigate through screens, user friendly for the most part. Can easily find what I need without too much effort.

Cons

Depending on what I am doing, its sometimes hard to find the clock #'s I need to enter the hours for employees, I don't have their clock # only their name so I have to scroll through ALL employees to find the correct one.

Review Source

Response from Ashcom Technologies

July 17, 2018

Thanks Amy! We appreciate your review! We're happy to hear that you find MaintiMizer user friendly, we believe that's one of our biggest strengths! (Along with our marketing department, of course.) We appreciate you voicing your concerns with MaintiMizer. Our support team is available to help you resolve any issues, efficiency related or otherwise, that you may be having.

BM

Brian M.  
Production Tech  
  
Used the software for: 2+ years

### "great product to use"

July 12, 2018

5.0

Pros

Good set up for use. Able to keep track of a lot of stuff. Has many tools to use and can be a great ordinary use.

Cons

Some of the drop downs could be more user friendly. It looks a bit over whelming to a new user so that could be smoother.

Review Source

Response from Ashcom Technologies

July 18, 2018

Thanks for taking the time out of your day to give MaintiMizer a review! We're glad that you're finding success with MaintiMizer! We know MaintiMizer can seem overwhelming but that's only because of the many features and capabilities we've packed in! If you ever need help navigating or wonder, "Hmm, what does this button do?" Feel free to contact support and we'll be more than happy to help.

CT

Correy T.  
Property Management  
Government Administration  
Used the software for: 2+ years

### "Functional and gets the job done."

July 12, 2018

4.0

Able to keep up on all our maintenance on equipment.

Pros

The thing I like most about this software is that we are able to label all our equipment by area. It's very helpful when printing out the PM work orders for the week.

Cons

The biggest flaw I find in this software is that at time the menus can be very difficult to navigate.

Review Source

Response from Ashcom Technologies

July 17, 2018

We appreciate you taking the time to give us a review Correy! We'd love to help you better navigate our system! We offer on premise training and our support staff is happy to answer any questions you may have.

DS

Dan S.  
Maintenance Technician  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Review of Maintimizer"

November 16, 2016

4.0

Maintimizer seems like it could be a highly effective software tool for scheduling routine maintenance and also for predicting future break downs on machines. If the software is used correctly it can make the job of the maintenance technician a lot easier. The one feature that I am not sure it has as our company does not use it is if parts can be added to a work order. This would allow for parts tracking, but would only work if the parts are set up in a computer system which we do not have.

Pros

I like that the pm's are generated automatically.

Review Source

Response from Ashcom Technologies

July 10, 2018

Thanks for the review Dan! At Ashcom Technologies we like to think MaintiMizer is a highly effective tool for scheduling routine maintenance and preventative maintenance, in fact, that’s what we built it for! Parts can be added to a work order, our support team would love to walk you through the process! 800-366-0793.

KM

Kathleen M.  
Engineering and Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "It doesn't do much"

February 24, 2017

2.0

The company had this installed but relied on it but little. The maintenance function was the only one using it....production barely knew of its existence.

Pros

It is easy to use for the most part.

Cons

It didn't give the company what they needed which was a way to run their maintenance function better.

Review Source

Response from Ashcom Technologies

March 13, 2017

Kathleen, I am truly sorry that your company has yet to see the full functionality that MaintiMizer provides. Although I see other Users at Mitsui have in fact received proper training on the system it appears as though you have never received any training which would explain the lack of knowledge of the system. Although MaintiMizer is indeed built for and by Maintenance professionals there are many ways in which Production would benefit from using MaintiMizer and I would suggest starting with full training on the system. We have no record of you in our database which means you have never actually contacted our company but I am happy to reach out to you to make sure that everyone at Mitsu is getting what they need out of MaintiMizer! It is our goal at Ashcom that every one of our clients gets the most out of their CMMS investment!

DL

DALE L.  
  
  
Used the software for:

### "DALE'S MAINTIMIZER REVIEW"

April 21, 2017

5.0

I WORK IN THE ENGINEERING AND MAINTENANCE DEPARTMENT AND I USE THE MAINTIMIZER PROGRAM EVERYDAY. USE MAINLY THE PM PROGRAM WHICH WE ADDED SOP CODES TO THE PM WITH GREAT SUCCESS. WE HAVE BEEN WORKING ON THE INVENTORY PART OF THE PROGRAM, WHICH IS A GREAT SUCCESS, WE CAN TAKE PICTURES OF PRODUCTS AND OUR ABLE TO MAKE LABELS FOR THE PRODUCTS, WHICH WORK WITH THE SCANNER. OVERALL WE HAVE SEEN GREAT SUCCESS WITH OUR MAINTIMIZER PROGRAM IN ENGINEERING. OUR REPORTS HAVE BEEN WHAT WE ARE LOOKING FOR AND WORK ORDERS ARE ON THE AGENDA NEXT, FOR CASINO WIDE.

Review Source

Response from Ashcom Technologies

April 21, 2017

Dale thank you so much for your review of MaintiMizer! We are thrilled that you are using the PM side of MaintiMizer and that things are going well! We are very excited that you all are taking the WO portion company wide and we are here to support you through every step of the way!

TY

Tara Y.  
CMMS Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Overall Program"

March 31, 2017

4.0

I love the ease of use, but there are a lot of functions that I would like to have. Attachments on the tools screen. Ability to select several equipment numbers and scroll through. etc

Pros

Ease of use and learning.

Cons

Need more functions

Review Source

Response from Ashcom Technologies

March 31, 2017

Tara thanks for your review of MaintiMizer! I am pleased to tell you that the new version you are scheduled to be updated to next week does have the functionality you are seeking! You are currently running an older version of the software. I look forward to having you check out the latest version next week!

PP

Patty P.  
  
  
Used the software for:

### "MaintiMizer Review 4-03-17"

April 3, 2017

3.0

Compared to older versions, this version is a little more cumbersome whereas you cannot arrow up / down when in the equipment field and in the SOP field. You have to keep going back to the start. I would like to see the arrow features come back which saves a lot of time.

Review Source

Response from Ashcom Technologies

April 24, 2017

Patty thank you for your review of MaintiMizer! Although navigation is different in our Web Version versus our older Client Server Edition there are many benefits that the old version didn't have. We are happy to set up a time to discuss better utilizing the navigation features in the current system with you! MaintiMizer as you probably know was built by Maintenance professionals and we are always looking for ways to improve features such as this!

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