# EZ Home Inspection Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZ Home Inspection Software the right Home Inspection solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/94788/EZ-Home-Inspection-Software/reviews

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EZ Home Inspection Software

4.5 (145)

[View alternatives](https://www.capterra.com/p/94788/EZ-Home-Inspection-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of EZ Home Inspection Software

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

ND

Ned D

Home Inspector Construction, Self-employedUsed the software for: More than 2 years.

“Clients have remarked the ease and simplicity of the report and enjoy its streamline readability.“

November 2, 2023

RV

Randen V

Home InspectorConsumer Services, Self-employedUsed the software for: Less than 6 months.

“This creates confusion when someone is signing up following a free trial, and creates an utter nightmare when attempting to involve customer service to resolve issues.“

July 31, 2024

RV

Randen V

Home InspectorConsumer Services, Self-employedUsed the software for: Less than 6 months.

“Software is inexpensive.“

July 31, 2024

RV

Randen V

Home InspectorConsumer Services, Self-employedUsed the software for: Less than 6 months.

“However, after attempting to use the software and realizing it is not compliant with my E&O insurance, I requested a refund right away.“

July 31, 2024

rb

roger b

CEOReal Estate, Self-employedUsed the software for: More than 2 years.

“There are even other cool features that I don't use but I'm sure are must as great such as mailing the report after finished and billing the clients.“

August 23, 2022

RV

Randen V

Home InspectorConsumer Services, Self-employedUsed the software for: Less than 6 months.

“By far, the worst part about EZ Home Inspection Software is the NONEXISTENT customer service.“

July 31, 2024

rb

roger b

CEOReal Estate, Self-employedUsed the software for: More than 2 years.

“I can keep all the records for years for proof if I ever needed it in the future. And the price is great!!!“

August 23, 2022

RV

Randen V

Home InspectorConsumer Services, Self-employedUsed the software for: Less than 6 months.

“No way to have a pre-inspection agreement signed - this makes the software unusable, unfortunately.“

July 31, 2024

## Showing most helpful reviews

Showing 1-25 of 145 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robert V.  
Owner  
Real Estate  
Used the software for: 2+ years

### "EZ Home Inspection Program Review"

March 17, 2022

5.0

It gives you a great looking report

Pros

For me it was easy to use and set up. This is a great program for someone just starting out. I teach home inspections and I recommend this program to all the new home inspectors.

Cons

I can be slow to add all the information you want to add for any particular home inspection.

Review Source

MS

Michael S.  
Residential Home Inspector  
Consumer Services  
Used the software for: 1-2 years

### "Home Inspection software review"

February 17, 2021

4.0

I have tried a lot of the other software's and now with this mobile app and cloud feature. I will be sticking with this software

Pros

I like this software because just like it says , It's easy to use . Very customizable. It is not a checklist style and I can add my own comments as needed or put in stored comments. I like the mobile app, that pictures can be added directly on site or add them later back at the office from my camera or drone downloaded photos. Changes from the state wanted additional information put into the reporting and it was easy to add. I find my reports are easier for realtors and clients to understand. I have a more narrative style because I try to explain things better to my clients compared to checklists

Cons

One feature which they added helped by adding the new home button, but I still find that I am doing too much scrolling thru a section . I just have to get used to it. I have a few other problems with comments syncing but I am working on that

Reason for choosing EZ Home Inspection Software

I saw another inspection report made using this software and really liked it. I added a web site too with a combo purchase. thru EZ software

Review Source

DB

Dennis B.  
Owner - Inspector  
Real Estate  
Used the software for: 1-2 years

### "Good Software For New Inspectors"

March 28, 2025

3.0

This software is very good for new inspectors just starting out, it's simple enough to get started without too much fuss and is relatively inexpensive, but eventually I learned it's limitations and decided to move on to something more advanced.

Pros

It is very easy to navigate and use. The report layout was pretty nice looking as far as home inspection reports go. Support was responsive and quick.

Cons

Limited usability and the desktop program was very slow and clunky. It was taking too long to complete reports. There wasn't much in the way of customization and integration. Payment collections options and document management were not great.

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[Spectora](https://www.capterra.com/p/157144/Spectora/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing EZ Home Inspection Software

Cost was the only factor as I was a new business just starting out.

Review Source

TS

Thomas S.  
Home inspector  
Information Services  
Used the software for: 6-12 months

### "Hudson Valley Home Check review of EZ Home Inspection Software"

February 11, 2021

4.0

I used Inspectit software before and did not like it. I started with EZ and it is much easier and cleaner looking finished product

Pros

Ease of use, easily adaptable for different situations

Cons

I dont like the fact that I cant edit the report when viewing it to get ready to send it to my client. I have to go back and edit and then view the report again. I also dont like that when the report is generated the pages will have a Item on the bottom of the page and then the details sometime fall on the next page. It doesnt look clean in that respect. I would like to see for example "Deck Condition" on the page and what the issues were on the same page not seperated on 2 different pages because of the way it falls in spacings

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)

Reason for choosing EZ Home Inspection Software

Customer support, price and i felt it was easier to use and adapt to situations like a 2 family house or a 4 family house etc.

Review Source

VR

Verified Reviewer  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Home Inspection Software "

February 6, 2021

5.0

Product works great finished report is very professional looking.

Pros

It is very user-friendly and it allows custom set up. It also came in at a great price.

Cons

I really haven’t found anything I don’t like about this program.

Alternatives considered

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing EZ Home Inspection Software

Very easy to set up and use in the overall cost.

Review Source

RV

Randen V.  
Home Inspector  
Consumer Services  
Used the software for: Less than 6 months

### "Nonexistent Customer Service"

July 31, 2024

1.0

Dealing with customer support has been a nightmare! According to customer support - who can only be reached via email with days or weeks between responses - I signed up using their old payment system which initially prevented me from accessing the software while also charging me twice. It took five days to finally gain access to the software. Customer support did manage to send me a refund for the duplicate charge (eventually). However, after attempting to use the software and realizing it is not compliant with my E&O insurance, I requested a refund right away. Customer support said they would try to issue a refund but that the person in charge of the old payment system "has not been very responsive". The second refund never happened, and in the meantime, their stupid payment system charged me a third time!! I finally canceled that credit card just to prevent them from charging me again! It has been over 45 days since customer service last responded to my emailed requests for refunds. This company does not stand behind their product and they obviously could care less about their customers. They also explained they lack the support they need to implement new features like customer signatures on a pre-inspection agreement. You get what you pay for. Caveat emptor. I recommend going with Spectora or Homegauge. It's worth the added cost.

Pros

Software is inexpensive. Mobile app is decent. Dark mode is a nice feature and works well.

Cons

No way to have a pre-inspection agreement signed - this makes the software unusable, unfortunately. By far, the worst part about EZ Home Inspection Software is the NONEXISTENT customer service. They have also changed parts of their automation and payment system, but their old automation and payment system is still up and running. This creates confusion when someone is signing up following a free trial, and creates an utter nightmare when attempting to involve customer service to resolve issues.

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[Spectora](https://www.capterra.com/p/157144/Spectora/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing EZ Home Inspection Software

The software is supposed to help simplify the inspection, and it does have a decent mobile app. The price looked attractive, and it is supposed to integrate with my website's online scheduling feature. I did not have the software long enough to test any integrations, however.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Used Homegauge for two years under another company. When setting up my own company, I wanted to explore different software options to see what works best.

Review Source

DL

Derek L.  
Inspector/Owner  
Real Estate  
Used the software for: 1-2 years

### "Software review "

February 17, 2021

4.0

Overall love it I definitely recommend it to a douple.ofy buddies that are in the process of getting there home inspection License.

Pros

I like the easy layout. No added fluff straight to the point and staying within my state Standards.

Cons

I don't like how the 4 point inspection tab has FLORIDA in it. I could use this format to do more 4 points but I don't live in FLORIDA. Wish is was generic. Sometimes my reports don't load up when I need them too. This industry is Time sensitive so getting the reports out when I need them to is valuable. I also would like to see an improvement with the summary page to allow more of an option to seperate the more critical issues and general maintenance

Alternatives considered

[Spectora](https://www.capterra.com/p/157144/Spectora/)[InspectAll](https://www.capterra.com/p/126104/InspectAll/)

Reason for choosing EZ Home Inspection Software

Price and setup was easy and the option for the website was a big plus.

Review Source

KR

Kyle R.  
Sole Member  
Real Estate  
Used the software for: 2+ years

### "Bang for your Bucks"

February 16, 2021

4.0

I have had minimal issues that were always addressed in a timely fashion. I highly recommend EZ Home Inspection Software for the beginner to the seasoned inspector. It can be customized to fit any situation with minimal effort.

Pros

This software allows you to hit the ground running and learn the features on the fly. Narratives and formats have been established with the ability to customize.

Cons

There is a lag when photos are saved, but it is not that long.

Switched from

[ReportHost](https://www.capterra.com/p/130777/ReportHost/)

My business started to grow and I liked EZ Home Inspection Software's pricing plan for unlimited inspections a month.

Review Source

JL

Jeffrey L.  
Owner  
Construction  
Used the software for: 2+ years

### "EZ Home Inspection "

February 12, 2021

5.0

This is my primary tool for developing easy to write and read reports for my Home Inspection business. My overall experience with the product and the support has been excellent.

Pros

This product was easy to initially set up. Making modifications for various templates was simple.

Cons

Wish I had a version for my Commercial inspections.

Alternatives considered

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing EZ Home Inspection Software

Much quicker to work with, and to modify as needed for various templates.

Review Source

JB

Jeffrey B.  
Home Inspector / Owner  
Real Estate  
Used the software for: 1-2 years

### "Software Written By A Real Home Inspector"

February 11, 2021

5.0

It was a seamless transition from my former software and so much of the report is done on-site that processing at home takes less than an hour.

Pros

The overall layout is intuitive and easy to follow during an inspection. Adding or removing inspection items on the spot is very easy.

Cons

Editing a template can be difficult at first when making big changes, but it just takes time.

Reason for choosing EZ Home Inspection Software

Highly recommend on an InterNachi video and with the full featured trial, I had nothing to lose.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

HomeGauge never felt like it was written by a human that inspects properties. Sifting through volumes of unnecessary comments was too much. Manipulating pictures was unnecessarily difficult and time consuming.

Review Source

JA

Jeffrey A.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Great Software, Great Support"

February 11, 2021

5.0

This is great software, it is very easy to change, I never upgraded to the newer versions because this one does everything I need.

Pros

I have been using this software for about 4 years, it always works, it is very easy to setup, use and change. I am very happy with this software and the original support setup, I haven't needed support except to transfer the software to a new computer.

Cons

The version I have doesn't spell check while you type, it will only check the whole report. They new version spell checks while you type. I never upgraded. You can only have one comment location per line. There is an easy workaround but the columns dot line up perfectly. Not sure if this is available in the newer software. Ex: Roof Material: ||Comment Section|| Number of Layers: ||Comment Section|| What I do. Roof Material: ||Comment Section Number of Layers: Comment Section|| What you see on your report isnt always how the PDF generates, columns dot line up.

Reason for choosing EZ Home Inspection Software

Found this software easier to setup and use, plus it was cheaper.

Review Source

JM

Joseph M.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Excellent Inspection Program"

February 11, 2021

5.0

Overall experience has been excellent.

Pros

I like how it is easily customizable for our industry. I thought the price was reasonable and fair. Most of all I like how the customer support has been. When I have had a question or suggestion the EZ team has been there fore me.

Cons

\- I wish there was a comment library available for the photos that I am inserting into the report. - I wish there were was a place to save some "graphics" that could be pulled into the report at will.

Reason for choosing EZ Home Inspection Software

It was user friendly, reasonably priced and created an awesome looking report for my clients.

Review Source

JR

John R.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "EZ Home Inspection Software"

February 23, 2021

5.0

Any time I've asked a questions I've gotten a pretty quick response. That's always good.

Pros

The product is a simple way to provide a thorough inspection report for the client. It provides the ability to change and add topics when needed. The ability to provide clear pictures with descriptions is key in my business. This product allows that while also being to use arrows and circles to identify specific items in a photo.

Cons

It would be nice to be able to have more ability to center items and customize the overall template. I need to spend/find more time to see what is possible.

Reason for choosing EZ Home Inspection Software

Initial investment and time getting up and running were the key decision makers in selecting this product.

Review Source

RH

Ron H.  
Inspector  
Real Estate  
Used the software for: 2+ years

### "The BEST software on the market!"

February 12, 2021

5.0

Pros

Very easy to use as the inspector, very easy to understand as the client. It lets you add photos as you see fit and edit or mark them as you need.

Cons

So many others disliking the product though they had not used it. It is a GREAT product, though the price would fool you. It is better than the price would suggest! Easier to use than another one that I tried.

Reason for choosing EZ Home Inspection Software

Ease of use and price. The price was a very welcome bonus being new to the industry at the time.

Review Source

WC

Will C.  
Business owner - Inspector  
Real Estate  
Used the software for: Less than 6 months

### "Elite Inspection Services use of EZ inspect software"

February 19, 2021

4.0

Excellent so far! I highly recommend it, just the one glitch where I couldn't access if for most of one day... Hopefully this never happens again.

Pros

I really like the fact that I can use my cell phone or tables onsite and then upload to the cloud so I can work on a report later at home. This enables me to move quickly through a home inspection on site. This is important because neither the realtors nor the buyers have to wait on me to type out text while they wait on the inspection and I can move efficiently through an inspection.

Cons

Once i dealt with a software "outtage" and I couldn't access it for several hours. To me this was a big deal because it shut me down while there was apparently a new version of the software being installed on the server. This wouldn't have been such a big issue had I have known what was going on, so after several emails and voicemails later I learned that they had a software server issue that wasn't actually my own issue. This was after the frustration of removing and reinstalled Chrome and Explorer several times trying to get it to work when in fact it wasn't my issue...

Review Source

KK

Kevin K.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "EZ Home Inspection Software"

February 19, 2021

5.0

From the transition from desktop to mobile the software has really made the documentation process for home inspections really efficient. Ever since EZ Home Inspection software developed the mobile software I have never looked at any other software. For a minimal monthly fee its always there and has always worked when needed.

Pros

EZ Home Inspection software allows users to complete inspections in real time. The reports can be created in template form expediting the field use and process. Various Templates can be created for different applications.

Cons

Customer/Client agreement forms. Agreement and contract forms need to be completed prior to inspection. We need a platform or template to send and acquire signatures prior to inspection. Currently I have to use JotForm to acquire the needed signatures.

Review Source

BA

Bivek A.  
Home inspector.  
Real Estate  
Used the software for: 2+ years

### "Hard core using lover from last 7 years."

February 12, 2021

5.0

I did say enough. After I have started my work, EZ home Inspections and \[SENSITIVE CONTENT HIDDEN\] was there. I wish him grow and keep improving and keep introducing new stuff in his product.

Pros

Best software for non computer tech. person. User friendly, You can make and convert your own templates. There are so many pros.

Cons

Word and/or language AUTO correction features, Very less general Library in comment sections, Specially negative or something wrong kind comments, Choice of choosing default typing fonts, can not redo decoration on the pictures after saving and can not pull pictures out of software, that's fine. But please do not charge huge after making and improving software to previous and long time clients.

Review Source

PG

Peter G.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Great software!!!"

February 11, 2021

5.0

Excellent. If you have an issue and contact the company you get a quick reply from the \[SENSITIVE CONTENT HIDDEN\].

Pros

I have been using EZ since I started as a Home Inspector. I tried others. None compared to the ease of EZ. My clients love that my reports are clear and to the point.

Cons

So far there is nothing I do not like about this software.

Review Source

ND

NICOLE D.  
Office Mgr  
Accounting  
Used the software for: 1-2 years

### "horrible customer serivce - Support"

January 8, 2024

3.0

Would go with another co based on customer service and support help

Pros

When its works its great to do our jobs.

Cons

NO one answers the phone, emails or is willing to help.

Review Source

DH

David H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "What Customer Service?? None!"

March 27, 2024

4.0

So far, not good. I hope they get back to me so I don't have to start shopping for new software.

Pros

I basically like the product. You just can't get any help from Customer Service if in fact they have anyone in that department.

Cons

There is no one available to help you and when they do get back to you it's an email at 2:00 AM

Review Source

MJ

Mark J.  
Owner  
Construction  
Used the software for: 6-12 months

### "Not bad but not great "

February 11, 2021

4.0

Had issues with billing. But overall not a bad reporting software

Pros

I like the price and it seems to be reliable.

Cons

No video or text to reports. Don't have templates for a lot.

Alternatives considered

[Spectora](https://www.capterra.com/p/157144/Spectora/)

Reason for choosing EZ Home Inspection Software

Pricing

Switched from

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)

Pricing

Review Source

FC

Fabian C.  
owner  
Consumer Services  
Used the software for: 2+ years

### "In my opinion"

February 13, 2021

5.0

Pros

The software was very easy use, and it is has all the desired feature a home inspector needs to perform my job.

Cons

Sometimes for no reason the app stops working, and I have to reopen the report from the template page on my android phone.

Review Source

SS

Sanjeev S.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "I am using EZ Home Inspection Software since 7 years now. I love it. "

February 16, 2021

5.0

Overall good experience.

Pros

Easy to use, Generate the report during the inspection.

Cons

Can't insert the video. I would like to see add more logos and video in the reporting.

Review Source

RA

Ryan A.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great product at a fair price"

February 11, 2021

5.0

I would definitely recommend this software to any home inspector.

Pros

This is a very user friendly software that makes report writing much easier. You can easily adapt things to how you want them, and picture taking is a breeze.

Cons

There have been a few glitches, but \[SENSITIVE CONTENT HIDDEN\] responds to any concerns very quickly.

Review Source

SS

Sandeep S.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Excellent ,Simple and Easy to use software"

February 16, 2021

5.0

Excellent.

Pros

User Friendly and Easy to Understand by buyers and agents.

Cons

Less In-built inspection templates and pictures to be used in report

Review Source

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