CORESense

Retail Management

4 / 5 8 reviews

Who Uses This Software?

Bricks and Mortar Retailers, Internet Retailers, Wholesales, Manufacturers and Distributors.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CORESense
  • www.coresense.com
  • Founded 2000
  • United States

About Retail Management

CORESense, a leading provider of digital & retail commerce solutions, enabling small and medium-sized businesses to sell their products through online, mobile, catalog, event and retail sales channels. CORESenses cloud-based, customer-centric commerce platform enables retailers, wholesalers and manufacturers to streamline operations and increase sales online and in-store. CORESense integrates easily with legacy or next generation ERP, WMS and accounting solutions.


24192

Retail Management Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Back Order Management
  • Customer Database
  • Inventory Management
  • Order Fulfillment
  • Order Management
  • Real Time Order Entry
  • Remote Order Entry
  • Shipping Management
  • Warehouse Management
  • Customer Database
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Multi-Location
  • Purchasing
  • Returns Management
  • Sales Tracking

Retail Management Reviews Recently Reviewed!

Gives us a competitive advantage

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robust feature set. Web-based, so it runs anywhere there an internet connection and a web browser. Almost no down time, and no IT department required on our end.

Cons: The feature set is so rich, it can be intimidating to a new user.

Overall: We've been running our retail business on the Coresense platform since 2005. With Coresense, all our sales channels are running off the same back end. Coresense handles our POS (multiple stores), phone orders, web sales and gift registry. This allows us to manage our inventory most efficiently and economically. Also, customer management and email communication are integrated within the Coresense environment, which allows us to easily track all client interactions. We can generate robust reports using the parameters we choose and export the results to Excel. Inventory management, shipping, purchase orders, bar code labels -- everything is handled easily and seamlessly in Coresense. Web updates are simple. Coresense is web-based, so it runs on any web-enabled device and anywhere there's an internet connection. In short, Coresense provides small to medium size retailers with the feature set needed to compete effectively with much larger retailers, and at an affordable price. Having looked at other retail solutions over the years, I haven't found another that can come close to offering everything that's available in Coresense.

Recommendations to other buyers: It's the only solution we've seen that can do everything a multichannel retailer needs in a single package.Their support is also excellent and downtime is exceedingly rare. I highly recommend Coresense.

CORESense = AMAZING, from simple to complex this solution has an answer to our unique requirements

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The incredible flexibility, stability and ease of use.

Overall: The team at CORESense has worked in partnership with us for over eight years, and we look forward to many more!

Way more functionality than we need

Jan 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Can run an entire eCommerce business.

Cons: Not super intuitive

Overall: You can operate an entire business with this software, which is great, but way more than we need it for. We aren't able to get a good value out of it since some much of the functionality is going unused. We only use CoreSense for basic eCommerce and that's it. The Salesforce customer service module is cumbersome, I prefer email.

A Comprehensive system but....

Jan 18, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Plenty of reporting

Cons: Too many bugs and website not user friendly or attractive

Overall: System is very expansive and has plenty to offer! With that said, there have been way too many bugs and the website is not up to "today's" standards and is far to laborious for adding products/swatches/etc.

CORESense is scale-able and flexible platform that will work with you to meet your needs

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using CORESense for over 6 years now and have had good experiences with the platform. It's an excellent platform for non cookie cutter e-commerce businesses. In my opinion CORESense excels at making the software work optimally for your business. If there is something you want added (and are willing to pay for it), CORESense will happily make it happen. It also does a fantastic job of running multiple brands (companies & databases) on multiple channels from one login. You can also create logins that only have access to certain brands / channels. It makes it easy to run multiple brands with multiple locations. I am especially a big fan of the closest to customer feature that will automatically choose the warehouse a product will ship from based on the customer's location.

CORESese is a complex program that can accomplish a lot, but once you work in it for a little bit you will find that it's intuitive and easy to learn and work in. I enjoy how it handles almost every aspect of business for us. From order placement (website, SOI, eBay), warehouse locations, inventory tracking, and shipping to almost everything in between CORESense handles it for us.

As a whole, it is an excellent platform that works well for us, but it does have a few drawbacks. The cost of custom work (conforming the platform to you) is a little high, but I understand that developers are expensive. Also, on a couple occasions in the past they have pushed out stable releases that caused some issues with our daily operations. In there defense, they have addressed this and we have not had any issues recently. Whenever we have had issues, their support is top notch and get things resolved very quickly. It is truly a pleasure working with their support compared to many other tech companies I've dealt with.

Too many limitations

Jan 12, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: CORESense is good if you are only trying to do very basic things with the software, but we were told by their development team that we are aware of our limitations and need to keep them in mind when we are coming up with new promotions. We are a small business and CORESense is the most affordable (so it works for us to run the business day to day), but I don't enjoy having to come up with work-arounds for a lot of processes because of all the limitations that come with the software. They do have good customer support and are quick to respond when we have issues on our end.

Good Features in Cloud Based Retail Solution at this Price Point

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our business (11 doors spread across 10 states plus one home office) needed a cloud based point of sale, inventory and SOI retail solution and being a small business, we needed this at a reasonable price point with integrated support. CORESense is pretty much the only option and has met our needs consistently over the last 6 years we've been actively using their platform for retail use. It's been scale-able as we've grown from one retail location to 11 and as we have needed to add features, the CORESense development team has made efforts to create solutions that work with our business model. CORESense has continued to innovate and improve upon their platform and infrastructure and their support team is very responsive. They also offer integration with other business software (Mailgun, Avalara, QuickBooks, etc.) to further the effectiveness of their system and to help automate processes.

Great software and support!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Point of Sale Features and Ease of Use.
Integrated Ecommerce Storefront.
End-to-End Functionality

Cons: None for us.

Overall: We've been a CORESense customer for 11 years and they have helped us grow from an idea into a multi-million dollar retail and internet retailer. I highly recommend CORESense.

Recommendations to other buyers: Its ideal for small to mid-sized retailers wanting cloud-based retail management system.