Parker Software

WhosOn

5 / 5 1 review


Average Ratings

1 Review
  • 5 / 5
    Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $33.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Parker Software
  • www.whoson.com/
  • Founded 2003
  • United Kingdom

About WhosOn

Available as a hosted or installable solution! Originally designed as a web chat application WhosOn now offers dozens of extra features like live web statistics and visitor engagement. One notable feature is the ability to create complex automated chat invitations resulting in 20% lift in conversions. Features setting WhosOn apart: Integrated remote desktop for support application, live translation into 15 languages, a ticketing system, integration with SalesForce and MS Dynamics... Free trial!


WhosOn Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

WhosOn Reviews

Surprised about the features

Sep 03, 2012
5/5
Overall

Comments: I am writing this review because I am really surprised about the amount and the quality of the features of this software. You can contact customer service by email, telephone or live chat support. Very helpful is also the section on WhosOn´s website where they have product manuals and a help center. Well done!