---
title: "LigoLab LIS & RCM Operating Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LigoLab LIS & RCM Operating Platform Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more."
source_url: "https://www.capterra.com/p/95392/LigoLab-Station/"
page_type: "product"
language: "en"
---

# 

 LigoLab LIS & RCM Operating Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LigoLab LIS & RCM Operating Platform

## What is LigoLab LIS & RCM Operating Platform?

LigoLab Informatics Platform includes LIS modules for Anatomic Pathology, Clinical Laboratory, and Molecular Diagnostics, plus modules for laboratory Revenue Cycle Management, & Direct-to-Consumer, all residing on a single software infrastructure that connects every department and process, ensuring end-to-end data integrity and interoperability, while also eliminating compliance risk. The platform improves productivity and makes clinical labs and pathology groups more efficient and profitable.

## What is LigoLab LIS & RCM Operating Platform used for?

[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LigoLab LIS & RCM Operating Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ligolab.com&name=LigoLab LIS & RCM Operating Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LigoLab LIS & RCM Operating Platform

4.6 (32)

VS.

[4.9 (21)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting Price

Contact vendor

Starting Price

$900

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (32)

Ease Of Use

4.8 (21)

Value For Money

4.3 (20)

Value For Money

4.9 (21)

Customer Service

4.5 (32)

Customer Service

5.0 (21)

## LigoLab LIS & RCM Operating Platform alternatives

[4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/)

Starting price

$180.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about LigoLab LIS & RCM Operating Platform

Overview

### Which roles and teams benefit most from LigoLab LIS & RCM Operating Platform?

LigoLab LIS & RCM Operating Platform is most used by laboratory operations leaders, IT administrators, and revenue cycle teams. Lab managers, supervisors, and technicians use it to streamline specimen workflows and quality oversight, while executives track performance, and billing specialists manage claims, accounts receivable, interfaces, and operational reporting.

Answer based on 32 reviews

Overview

### What company size and industries is LigoLab LIS & RCM Operating Platform built for?

LigoLab LIS & RCM Operating Platform is built mainly for small healthcare organizations, with 84% of reviewers from small businesses and 50% from Hospital & Health Care. It also serves Medical Practice organizations at 41% and some midsize businesses at 16%, most commonly for medical lab use cases.

Answer based on 32 reviews

Features and Usability

### What are the key features of LigoLab LIS & RCM Operating Platform?

LigoLab LIS & RCM Operating Platform includes laboratory information management and revenue cycle features such as specimen management, sample management, test panels, lab order management, and barcode printing and scanning. It also offers claims management, claims scrubbing, accounts receivable, billing and invoicing, workflow management, audit trail, reporting and analytics, and role-based permissions.

Integrations

### Which third-party tools and platforms does LigoLab LIS & RCM Operating Platform integrate with?

LigoLab LIS & RCM Operating Platform integrates with Cognizant, Stripe, and Waystar. These catalog integrations support connections across healthcare services and payments, giving the platform a focused set of third-party links for laboratory operations and revenue cycle management.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does LigoLab LIS & RCM Operating Platform offer?

LigoLab LIS & RCM Operating Platform provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled virtual learning, and self-paced reference materials for teams getting started with the platform.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does LigoLab LIS & RCM Operating Platform offer, and how do users rate the experience?

LigoLab LIS & RCM Operating Platform offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as available, patient, and helpful, especially during training, setup, and complex customizations, though some note the system’s flexibility can make certain tasks confusing without support involvement.

Answer based on 10 reviews

Features and Usability

### Is the user interface easy to navigate?

LigoLab LIS & RCM Operating Platform offers a customizable interface that many lab teams find clear after onboarding. Pathology and clinical lab users often like the accessible workflow views, case tracking, and template controls, though new users may face a steep learning curve and some data searches can feel buried.

Answer based on 18 reviews

Features and Usability

### How easy is it to use day to day?

LigoLab LIS & RCM Operating Platform becomes easier to use with experience, but first-time LIS users may need training. Lab staff often value the workflow fit, reporting access, and flexible configuration, while some teams find upgrades, data lookup, and advanced customization complicated enough to require help from support.

Answer based on 12 reviews

## Features

AI summary

Based on 79 Medical Lab reviews

Capterra data shows that buyers of Medical Lab software rank the following features as their top priorities:

-   **Lab Instruments Integration** (**48%** of reviewers rated this feature as critical)
-   **Data Import/Export** (**77%**)
-   **Secure Data Storage** (**80%**)

LigoLab LIS & RCM Operating Platform supports all three of the features reviewers rate most important: **Lab Instruments Integration**, **Data Import/Export**, and **Secure Data Storage**. Together, these capabilities help businesses connect lab systems and instruments, move data accurately between platforms, and protect sensitive records, allowing teams to improve workflow efficiency, maintain data integrity, and support secure lab operations.

Lab Instruments Integration

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Secure Data Storage

4.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Lab Order Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Submit and track requests for laboratory tests

Data Security

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Audit Trail

4.7 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Document Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

LigoLab LIS & RCM Operating Platform 102 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calibration Management: Schedule the calibration of instrumentation and maintenance requirements
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Data Visualization: Graphical representation of data
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EDI: Transfer of data from one computer system to another
- EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- EMR/EHR: Create and securely store digital patient records
- For Healthcare: Software designed for the healthcare industry
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring
- Lab Order Management: Submit and track requests for laboratory tests
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remittance Advice: Document insurance payer providing an explanation of benefits (EOB).
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sample Management: Manage and track the state, location and condition of materials collected for examination
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Specimen Management: Manage, track, and examine the material collected from individual patients
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Test Panels: Predetermined group of medical tests that help diagnose a condition
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (32)

4.6

Based on 32 reviews

## Pricing

Value for money

4.3 (20)

### Starting price

Free trial not available

Value for money

4.3 (20)

4.3

Based on 20 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Waystar](https://www.capterra.com/p/45512/ZirMed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (32)

4.5

Based on 32 reviews

## User reviews

Overall rating

4.6

Based on 32 reviews

Filter by rating

5(21)

4(10)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SH

Samantha H.

VP Internal Operations

Hospital & Health Care

### "Great LIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2023

Pros

The best thing about LigoLab is the ability to do anything/everything we need.

Cons

The only con was the intense setup process, but I understand why this was so intensive, so it's worth it in the end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Alexis B.

Quality Assurance Manager

Medical Practice

### "LigoLab Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 11, 2023

Pros

Once a user learns how to navigate the application it does become user friendly. The platform allows our facility to create a workflow that best fits our needs.

Cons

Though it seems there are several reports and workflow actions that are used in similar labs, it seems that our facility needs a custom build. However, this may be due to how the application was created when first implemented by our facility.

Reasons for choosing LigoLab LIS & RCM Operating Platform

N/A. This application was selected by our facility before my tenure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Stephen D.

Grossing Technician

Medical Practice

### "Pathology Laboratory Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

July 10, 2023

Other than customer support, LigoLab LIS is a each to use, streamlined operating system that I would recommend to other pathology laboratories.

Pros

For my daily use, I enjoy that all the features I need access to are simplified and easy to access. The grossing queue is allows for my entire department to visualize the incoming cases that need to be completed. There is a streamlined effect that you can see with each individual case as the column to the left in anatomic pathology allows you to see the progression of each case block created as is progresses within each department further down.

Cons

The imaging software within the grossing touchscreen is weak and poor. If an image is needed to be provided, when using the recommended camera, the image that is displayed is of poor quality and is small in size. This particular feature has not been fixed since the beginning of use.

Alternatives considered

[Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)

Reasons for choosing LigoLab LIS & RCM Operating Platform

For the price point, you get the most for what we need while allowing customization for each department.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BE

Brittany E.

Histotechnician

Medical Practice

### "Funky system, but great customer support"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 28, 2023

It is okay. I would prefer to use other platforms

Pros

I like that whenever I have an issue, that I can call someone in customer support and they are usually pretty good with keeping everything up to date.

Cons

That the server goes down, sometimes it is not as user friendly as you would think

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Chris B.

Molecular Lead Technician

Hospital & Health Care

### "The high hopes to the good reality."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 12, 2023

Very Good. I remember certain visionaries behind the LIS espoused a highly automated workflow, and overtime the LIS has preven to be close to those ideals.

Pros

Reliability, customizability, and the speed of use.

Cons

Without a thourough hands on training, there apears to be a considerable amount of redundancy for specific tasks. When collaborating with different developers I could see they had different views on implementing specific solutions for laboratory needs. At times there would be a certain lack of responsiveness to requested implementation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michelle M.

molecualr supervisor

Medical Practice

### "LigoLab support is well trained, innovative, and quick to respond!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2022

Every instrument and assay has its own complications and the support at LigoLab always finds a way to meet and even exceed expectations during this process allowing for a smooth transition from training to production. :) I really enjoy working with our support team at Ligo and trying to make these transitions as simple and easy as possible for the production team.

Pros

When creating a new test or setting up new equipment for production, I love that I can work with Ligo Lab support. They can stay on track of tickets, typically have a great response and turnaround time, and are incredibly nice while maintaining great professionalism!

Cons

Sometimes setting up or training on a new type of test can be hard because there are so many ways to do one thing that it can get confusing. However, I am fortunate to have an excellent support team and Ligo Support such as \[SENSITIVE CONTENT\], who is great at explaining things and showing us his process so we can better understand. The support we receive with LigoLab is fantastic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Lisa J.

Director of IT Systems

Hospital & Health Care

### "Director of Laboratory Systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2022

During the peak of COVID, the Ligo Lab software allowed our lab to not only keep up but also take on additional testing for other laboratories. To name just a few things; we implemented high speed bulk scanning, drive through testing and many other features that allow us to keep testing in-house.

Pros

I like the flexibility of the LIS. I like that it can integrate with just about everything. The LIS has a Connect application which allows IOPs to accession their own cases and then forward to the lab for processing. This feature saves the laboratory from having to accession a case and the order is electronic. TAT doesn't begin until the specimen reaches the lab and the order is released. It's great for other laboratories that use our lab as a reference lab.

Cons

Ad-hoc reporting could be improved upon. For example, If your attempting to pull data for a 12 month period and have specific filters like test type, client name it will take some time and patience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kevin G.

Interface Manager

Information Technology and Services

### "Excelling at Interface Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2021

I have been working with LigoLab for 4 years now and it is a great solution for our laboratory. It is leaps and bounds above our previous LIS.

Pros

The ways in which you can customize the features to suit your company's needs are endless. We have a wide variety of systems feeding into and out of Ligolab that all have their own custom needs along with our staff that like their pieces to function a certain way. LigoLab does a great job of making each part function as we need them to and more importantly work together as a system.

Cons

The ability to customize so extensively comes with a cost. That cost is that the manipulation of the software and the downstream effects that come with it become so complex that it often cannot be done by me or my colleagues and must be handled by LigoLab's support teams. Their customer support teams are well prepared for this though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Christopher D.

President

Hospital & Health Care

### "Creating lab efficiencies with Test Directly"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2021

outstanding and has enable our company to grow considerably

Pros

Customizable and tremendous customer service

Cons

can be complex yet customer service is second to none

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Michelle A.

Lab Manager

Hospital & Health Care

### "Independent Lab review of LIGOLAB LIS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 1, 2021

We were utilizing Ligo very effectively in our AP lab. When we implemented Covid testing, they helped us pivot quickly to develop a LIS workflow that worked for large volumes of testing. Most recently, we are working with Ligo developers to utilize the LIS for Clinical testing in other depts. We were able to interface with all new lab equipment, quickly develop reports, workflow, test builds, etc

Pros

It is very tailored to our needs. The developer are very knowledgeable in lab processes and work hard to develop workflows that streamline our processes.

Cons

The developing is time consuming. For clinical lab, it isn't an out of the box LIS

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/95392/LigoLab-Station/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.