Skyware Systems

SkyWare PMS

4.5 / 5
4 reviews

Who Uses This Software?

Skyware product flexibility allows us to tailor a solution to fit most hospitality applications, from 30 room limited service property to a hospitality management firm with multiple hotels.

Average Ratings

4 Reviews

  • 4.5 / 5

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Skyware Systems
  • Founded 2009
  • United States

About SkyWare PMS

Skyware Hospitality Solutions, serving the hospitality industry with 24/7 service and state-of-the-art technology, is widely recognized for providing hotels, resorts, and management companies with flexible software solutions. Skyware is a leader in advanced software tools for hotel owners and operators who need to manage their business in a real time environment for efficient operational control and profitability. Skyware's modules can be customized to fit the specific needs of a property.

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SkyWare PMS Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

SkyWare PMS Reviews

Skyware Review

Sep 16, 2010

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: User Friendly

Easy to learn the system

Price point is fair

Multiple options for in house or hosted on their servers

Company is very proactive in helping their customers

Good training and it can easily be done with the trainer remote (if you have internet access)

Ability to customize and build your own reports

Works with an Internet Browser

Multiple security groups (easy to implement)

Cons: Menu Items are hard to find at times (should be in alphabetical order)

Tabbing is not consistent (you do not always go to the next field)

Overall: The Skyware product is easy to use, learn, and teach others. While there are a couple frustrating things such as non-alphabetized menus, and tabbing orders that are not sequential, these are minor issues and can be over come.

We have been very pleased with the ability of the system and were able to take a group of untrained employees new to the hotel industry and have them functional and working in a very short amount of time.

Skyware has outstanding customer service and they have felt much more like a partner than just another vendor.

I would highly recommend their software for both small independent hotels and large chains.

Great for a new business

Dec 19, 2016

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Comments: I really enjoyed using this product because as a new hotel owner it really helped me keep track of all my reservation and it was great for the housekeepers.

Cons: Easy

Easy to Learn and Use!!

Apr 16, 2015

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our Company has been using Skyware for several years now and have it at both of our properties. Our front desk staff likes how simple it is to use and navigate through the system. We have not experienced long down times in the past and look forward to continued business with Skyware.

Nice but pricey

Jan 06, 2017

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Value for Money

Comments: This software is nice and can make things easier and more organized. However, everything has a fee associated with it and in the end the price of everything makes it not worth it for me.

Recommendations to other buyers: Give it a try to see if it works for you and see what fees it has