--- title: "Skyware Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Skyware Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/95589/SkyWare-PMS/" page_type: "product" language: "en" --- # Skyware Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Skyware ## What is Skyware? Skyware Hospitality Solutions, serving the hospitality industry with 24/7 service and state-of-the-art technology, is widely recognized for providing hotels, resorts, and management companies with flexible software solutions. Skyware is a leader in advanced software tools for hotel owners and operators who need to manage their business in a real time environment for efficient operational control and profitability. Skyware's modules can be customized to fit the specific needs of a property. ## What is Skyware used for? [Motel](https://www.capterra.com/motel-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Skyware?[Manage this product listing](https://www.g2.com/products/skyware-pms/claim_requests/new?auto=true) ## Skyware Overview Updated August 2026 AI summary Skyware offers property management capabilities for businesses of all sizes, covering commercial and hospitality needs such as hotels, motels, and resorts. It includes core functions like accounting, contact and tenant tracking, rent management, and maintenance coordination. Optional features such as housekeeping management, reservation tools, and API-based integrations are available. Skyware is accessible via cloud, web, Linux, and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Skyware 4.3 (4) VS. [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $5000 per user, per month Starting Price $23 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.4 (485) Value For Money 3.0 (2) Value For Money 4.2 (464) Customer Service 5.0 (3) Customer Service 4.3 (471) ## Skyware alternatives Highest Rated [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars ## FAQs about Skyware Overview ### What company size and specific industries is Skyware built for? Skyware is designed for hospitality businesses of all sizes, including small properties, mid-sized operations, and larger organizations. It fits hotels, resorts, spas, and other hospitality providers that need online booking, spa scheduling, partner management, and related property management tools. Features and Usability ### What are the key features of Skyware? Skyware offers reservations management, room booking, front desk management, housekeeping management, and online booking for property operations. It also includes built-in accounting, payment processing, customer database, marketing automation, customizable reports, and third-party integrations, plus multi-property support, loyalty program, maintenance management, and GDS/OTA integration. Integrations ### Which third-party tools and platforms does Skyware integrate with? Skyware integrates with Microsoft Excel, Microsoft Outlook, and Microsoft Word. These Microsoft tools cover spreadsheets, email, and document editing, giving Skyware three cataloged third-party integrations for common office workflows. Getting Started and Support ### What training and onboarding options does Skyware offer? Skyware provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars offer live online guidance, documentation provides written reference material, and videos give self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Skyware offer? Skyware provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to get help. ## Features AI summary Based on 4,750 Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing property management software: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Skyware supports **Rent Tracking** and **Reservations Management**, covering two of the top capabilities property managers look for. These features help teams monitor rent activity and manage bookings from one system. However, it does not offer **Online Payments**. Instead, it provides **Accounting** (**54%**), which still gives businesses a way to manage financial records and track property-related transactions, helping teams stay organized and maintain clearer oversight of day-to-day operations. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. API Application programming interface that allows for integration with other systems/databases Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes Contact Management Manage, organize, and store contact information Skyware 40 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - API: Application programming interface that allows for integration with other systems/databases - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vacancy Management: Keep track of vacant properties --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.0 (2) Basic $5,000 Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(2) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SH Sara H. Manager Real Estate ### "Nice but pricey" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 6, 2017 This software is nice and can make things easier and more organized. However, everything has a fee associated with it and in the end the price of everything makes it not worth it for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Govind P. General Management Hospitality ### "Great for a new business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2016 I really enjoyed using this product because as a new hotel owner it really helped me keep track of all my reservation and it was great for the housekeepers. Cons Easy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Kreider J. Partner ### "Easy to Learn and Use!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 16, 2015 Our Company has been using Skyware for several years now and have it at both of our properties. Our front desk staff likes how simple it is to use and navigate through the system. We have not experienced long down times in the past and look forward to continued business with Skyware. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jim P. GM ### "Skyware Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 16, 2010 The Skyware product is easy to use, learn, and teach others. While there are a couple frustrating things such as non-alphabetized menus, and tabbing orders that are not sequential, these are minor issues and can be over come. We have been very pleased with the ability of the system and were able to take a group of untrained employees new to the hotel industry and have them functional and working in a very short amount of time. Skyware has outstanding customer service and they have felt much more like a partner than just another vendor. I would highly recommend their software for both small independent hotels and large chains. Pros User Friendly Easy to learn the system Price point is fair Multiple options for in house or hosted on their servers Company is very proactive in helping their customers Good training and it can easily be done with the trainer remote (if you have internet access) Ability to customize and build your own reports Works with an Internet Browser Multiple security groups (easy to implement) Cons Menu Items are hard to find at times (should be in alphabetical order) Tabbing is not consistent (you do not always go to the next field) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.