Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • Constant Contact
  • www.constantcontact.com
  • Founded 1998
  • United States

About Online Surveys

Constant Contact Online Survey helps you collect feedback from your customers and members to keep them coming back. We have ready-made survey templates for every business need, and many industries. We offer seven different question formats and the ability to make specific questions required. Use skip-logic to get more relevant answers. Try Constant Contact Online Survey free for 60-days.


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Online Surveys Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Embeddable Survey
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Online Surveys Reviews Recently Reviewed!


I edit and create surveys with some difficulty through Constant Contact.

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The only upside to using Constant Contact over Google Forms is the ability to manage contacts and send to select contact lists with customized greetings and emails. Google Forms has more question options and is way easier to use.

Cons: Editing surveys is difficult and not enjoyable. It takes a lot of clicks to do simple steps. Constant Contact has not yet enabled users to click on a line of text to select an option, instead, they must precisely click on the tiny checkboxes to select survey options. Moving questions is difficult. Moving answer options is difficult.

Simple online surveys

Mar 05, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: No technical knowledge needed to send out surveys to targeted audience. Easy to navigate and customize. If you're already using Constant Contact for emails, this is an easy additional option.

Cons: Limited design features, but easy enough to navigate. It would benefit them to build name recognition so they don't lose out to more targeted competition.

Very easy tool to send out user surveys and check results

Nov 08, 2017
1/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It is every easy to build out multiple types of surveys and deploy them to a target lift. No technical know how is required to make things look good and function properly.

Cons: There are some limitations to what you can do with the tool, but nothing that has prevented me from getting the surveys out properly.

Overall: Easy to create and deploy user surveys

Very great way to set up surveys

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use. Gives lots of options. The design is very good, so the finished form is easy for users to use and so reduces the chance of them giving up when answering questions.

Online survey survey

Nov 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Flexibility in how questions are asked and the reporting tools are great.

Cons: This works like a charm. Nothing negative to say.

Overall: We use this to ask questions of our customers, committee members and other stakeholders. The reporting tools are very helpful in summarizing our results.

Recommendations to other buyers: No