---
title: "FactoryTalk View Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FactoryTalk View Software - reviews, pricing plans, popular comparisons to other SCADA products and more."
source_url: "https://www.capterra.com/p/9590/FactoryTalk/"
page_type: "product"
language: "en"
---

# 

 FactoryTalk View Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FactoryTalk View

## What is FactoryTalk View?

FactoryTalk View is HMI software designed for real-time monitoring and control in industrial applications. It includes FactoryTalk View Site Edition (SE) for supervisory-level visualization across production lines and FactoryTalk View Machine Edition (ME) for machine-level operator interfaces. The software ensures a consistent user experience with a common programming language and extensive faceplate library, enabling effective performance evaluation. It scales from standalone applications to enterprise-wide visualization solutions. FactoryTalk ViewPoint enhances functionality by offering secure access to graphics, trends, and alarms via web browsers and mobile devices, eliminating the need for client software. Integration with Rockwell Automation products like PlantPAx boosts automation capabilities, making FactoryTalk View a powerful tool for streamlining industrial operations.

## What is FactoryTalk View used for?

[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Decision Support](https://www.capterra.com/decision-support-software/)[Production Scheduling](https://www.capterra.com/production-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35000

Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FactoryTalk View?[Manage this product listing](https://www.g2.com/products/factorytalk-view/claim_requests/new?auto=true)

## FactoryTalk View Overview

Updated September 2026

AI summary

FactoryTalk View supports businesses of all sizes in managing and automating workflows across manufacturing and business processes. Offering tools for workflow configuration, approvals, data visualization, and collaboration, it addresses needs in compliance, scheduling, and real-time monitoring. Deployment options include cloud and on-premise, and users can access features like customizable dashboards, mobile access, and third-party integrations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FactoryTalk View

4.5 (19)

VS.

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$35000

Per Year

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (19)

Ease Of Use

4.0 (3)

Value For Money

4.2 (18)

Value For Money

4.1 (3)

Customer Service

4.1 (18)

Customer Service

3.9 (3)

## FactoryTalk View alternatives

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about FactoryTalk View

Overview

### Which roles and teams benefit most from FactoryTalk View?

FactoryTalk View is most used by engineers, automation and control teams, and maintenance professionals who need to build, monitor, and troubleshoot HMI and SCADA environments. Project managers and operations analysts use it to improve system visibility, while researchers, students, and technical instructors apply it for training, testing, and process analysis.

Answer based on 18 reviews

Overview

### What company size and specific industries is FactoryTalk View built for?

FactoryTalk View is designed for manufacturing organizations of all sizes, especially industrial operations that rely on operators, engineers, maintenance personnel, production managers, IT professionals, and automation specialists. It is built for the manufacturing and industrial automation sectors rather than consumer-focused businesses.

Features and Usability

### What are the key features of FactoryTalk View?

FactoryTalk View offers real-time reporting, trend analysis, and KPI monitoring for production visibility, plus dashboards, mobile dashboards, and customizable dashboards for display. It also includes alarm alerts, remote access/control, relational display, and data integration features such as data connectors, data visualization, and historical reporting.

Integrations

### Which third-party tools and platforms does FactoryTalk View integrate with?

FactoryTalk View integrates with InfluxDB for industrial data collection and time-series monitoring. The catalog lists this as its third-party integration, connecting FactoryTalk View to a data platform used for storing and analyzing operational metrics.

Getting Started and Support

### What training and onboarding options does FactoryTalk View offer?

FactoryTalk View provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled learning sessions, and documentation gives written reference material for setup and feature review.

Getting Started and Support

### What customer support options does FactoryTalk View offer?

FactoryTalk View offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond these listed channels.

## Features

AI summary

Based on 13,904 SCADA reviews

Not all workflow management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Task Management** (**50%** of reviewers rated this feature as critical)
-   **Progress Tracking** (**46%**)
-   **Business Process Automation** (**43%**)

FactoryTalk View supports **Task Management** and **Business Process Automation**, giving teams a way to organize work and automate repeatable processes across operations. However, it does not include **Progress Tracking**. Instead, it offers other highly rated capabilities, including **Mobile Access** (**49%**), **Access Controls/Permissions** (**47%**), and **Collaboration Tools** (**45%**), which can help teams stay connected, manage user access, and work together more effectively while keeping workflows moving.

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Demand Forecasting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Forecast customer demand using historical insights and simulations

3D Objects

Input 3D objects

Activity Tracking

Track and document all activities across devices, networks, and other systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

FactoryTalk View 80 features

### All Features
- 3D Objects: Input 3D objects
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data.
- Content Creation: The ability to create unique content
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross-Device Publishing: Deploy AR across multiple devices, such as VR glasses, mobile devices, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Blending: Merge data from multiple sources to a single data set
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Connectors: Connect to big data sources
- Data Discovery: Discover and connect variety of data sources to the application for analysis
- Data Import/Export: Import and export data to and from software applications
- Data Integration: Combining data from different sources and providing a unified view
- Data Management: Ability to handle large datasets
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Data Security: Protect sensitive data for digital privacy
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Data Visualization: Graphical representation of data
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Device Management: Maintenance and upkeep of physical and/or virtual devices
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Management: Manage, store and organize emails within the system or via third-party apps
- ERP integration: Integrate with existing ERP systems
- For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations
- For Training/Education: Used for training or educational purposes
- Forms Management: Store, manage and track all forms in a centralized location
- Functions/Calculations: Perform various mathematical calculations using the data
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Historical Reporting: Information, data and reports that are being tracked over time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository
- Mobile Access: Access software remotely via mobile devices
- Mobile Dashboards: View and present dashboard on mobile devices
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data
- Predictive Analytics: Predict future data based on historical data sets
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Private Dashboards: Share dashboard screen within private user groups
- Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users
- Public Dashboards: Publish dashboard publicly on various platforms
- Real World Backdrop: Objects are always overlaid against the real world background
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Reporting: Active reporting of data and metrics
- Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
- Self-service Analytics: Generate reports on your own without IT involvement
- Single Page View: Display aggregated data points on one page for a bird's eye view assessment
- Superimposed Objects: Ability to overlay images, text, and 3D objects over existing reality view
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Virtual Reality: Integration of virtual reality along with augmented reality into one application
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools

---

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Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

4.2 (18)

Basic

$35,000

Per Year

Value for money

4.2 (18)

4.2

Based on 18 reviews

## Integrations

[

InfluxDB](https://www.capterra.com/p/187476/InfluxDB/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (18)

4.1

Based on 18 reviews

## User reviews

Overall rating

4.5

Based on 19 reviews

Filter by rating

5(11)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Jonnabelle A. V.

Process Automation Engineer

Food & Beverages

### "Strong for Automation, Could Improve on User Interface"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 6, 2025

At Nestlé, we used FactoryTalk View in both process control and packaging environments. It handled operator interfaces, alarms, and real-time monitoring. It was reliable overall, and once the system was up and running, it required minimal intervention.

Pros

One of the biggest advantages of FactoryTalk View is how well it integrates with ControlLogix. That tight connection really streamlines development and troubleshooting. It’s especially helpful when working across complex packaging lines and process areas. Things just sync up well without a lot of extra setup.

Cons

Where it falls short is in the HMI design flexibility. Compared to platforms like AVEVA InTouch, it feels a bit limited and dated. Building more modern or dynamic screens takes more time and sometimes feels clunky. It works, but there’s room for improvement in the user interface side of things.

Alternatives considered

[Wonderware EBS](https://www.capterra.com/p/145060/Wonderware-EBS/)

Reasons for choosing FactoryTalk View

We went with FactoryTalk View mainly because of its tight integration with Rockwell’s ControlLogix platform, which was already the backbone of our automation system at Nestlé. This native compatibility meant less hassle connecting PLCs to the HMI and smoother overall system management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Bien C.

Systems and Service Operation Analyst

Food Production

### "FactoryTalk View Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2025

Iappreciate the software's ability to support both standalone machine-level HMI and distributed visualization solutions, making it suitable for various applications.

Pros

FactoryTalk View supports both standalone machine-level HMI (Human-Machine Interface) and distributed visualization solutions, making it suitable for a wide range of applications from process to batch and discrete manufacturing.

Cons

I find the software complex to set up and configure, especially if they don't have a strong background in control systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dirk V.

Engineer

Information Technology and Services

### "Forced to use, but with pleasure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2019

Pros

This software is designed to design and engineer Rockwell HMI systems windows based. It fits the purpose, and is the best you can get.

Cons

The interface is a bit outdated, and the functionality must be completed with VBA code. Not too professional

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Asistente de Docencia

Computer Software

### "An embedded platform for factory monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 16, 2019

Pros

Rockwell Automation is a very common supplier of automation equipment for industries. Factory Talk is a platform that can be easily integrated with PLCs, sensors and actuators to monitor and control the production process. It ensures compatitibility with the other equipments and its learning curve for the machine operators is easy.

Cons

It is a quite expensive software. Also, the user interface is not user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Russell W.

System Engineer

Industrial Automation

### "FactoryTalk Suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 12, 2019

I have had good luck with the software and with all the documentation. I have had spotty luck with the support team. More times than not they can get to the source of the problem right away, but occassionally you seem to get someone who appears to have not had much real life use of the products.

Pros

I appreciate that the FactoryTalk suite can integrate data from the plant floor to a high level manager. I can easily gather data via FactoryTalk Linx and push it to my displays in FactoryTalk View SE, my historian in FactoryTalk Historian SE, and even to reports via VantagePoint. The HMI is easy to use and I like how everything integrates more or less seamlessly.

Cons

The View SE displays can use some higher quality (vector based) graphics. The graphics engine is a little old and needs some reworking. Also, some basic integration of database calls and tabular data in the HMI is missing without the engineer doing quite a bit of work or relying on third party active-x controls.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DZ

Dustin Z.

engineer

Computer Software

### " very useful"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2019

use on programming water plants

Pros

is useful but the only one my company use

Cons

ir cratches all the time , causing delays in my work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jairo M.

Electrical Maintenance Engineer

Entertainment

### "Full Automation and PLC Tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 20, 2019

Amazing, just remember that a Dot "." or a coma "," may save or kill you Migration, be very careful on each Component, PLC, CPU and network adapters VERSIONS.

Pros

It has many different sub categories, like HMI programming, PLC troubleshooting, Networks diagnostics and setup. My expertise comes to the HMI developing, with i might say its very gratifying to program on Factorytalk View M.E.

Cons

it takes a while to get to know all the perks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Mix-Laboratory Chemist

Building Materials

### "FactoryTalk "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 15, 2018

Working as an operator in a manufacturing plant, our systems interface is done using FactoryTalk software and overall it has been a very positive experience.

Pros

The end user interface is limited only by the programmer’s capability and skill set.

Cons

As the end user, the weaknesses of the interface can be magnified by the programmer and their knowledge of the factory or processes being controlled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Brittany P.

Engineer

Utilities

### "Experience is across many people"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

August 17, 2018

Keeping our system on Factory talk helps with having a cohesive network.

Pros

Factory Talk keeps everything under one roof. It's helpful to have training, PLC programs, VFD programs, and panelviews under one bracket. If you're already familiar with programming, this will be a good program to know especially if working in the US.

Cons

Support personnel from Rockwell on a few accounts could not answer technical questions. Including questions about equipment that has been running for 20+ years. They will call someone else or edit it how they normally do it instead of trying to help understand what your business or company needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Information Manager

Automotive

### "I use FactoryTalk to create displays for our manufacturing machines used by operators and managers."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

July 30, 2018

Pros

Works well with other Rockwell products, machine controllers and drivers. It works better than their competitor products.

Cons

Some portions are more complex than they should be such as the setup and configuration. I have to configure multiple parts for it to work properly, such as the communication, human machine interface, and server setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/9590/FactoryTalk/reviews/)

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