# FactoryTalk View Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FactoryTalk View the right Workflow Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/9590/FactoryTalk/reviews

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FactoryTalk View

4.5 (19)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FactoryTalk View

Ease of use

4.2

Customer Service

4.1

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jonnabelle A. V.  
Process Automation Engineer  
Food & Beverages  
Used the software for: 2+ years

### "Strong for Automation, Could Improve on User Interface"

August 6, 2025

4.0

At Nestlé, we used FactoryTalk View in both process control and packaging environments. It handled operator interfaces, alarms, and real-time monitoring. It was reliable overall, and once the system was up and running, it required minimal intervention.

Pros

One of the biggest advantages of FactoryTalk View is how well it integrates with ControlLogix. That tight connection really streamlines development and troubleshooting. It’s especially helpful when working across complex packaging lines and process areas. Things just sync up well without a lot of extra setup.

Cons

Where it falls short is in the HMI design flexibility. Compared to platforms like AVEVA InTouch, it feels a bit limited and dated. Building more modern or dynamic screens takes more time and sometimes feels clunky. It works, but there’s room for improvement in the user interface side of things.

Alternatives considered

[Wonderware EBS](https://www.capterra.com/p/145060/Wonderware-EBS/)

Reason for choosing FactoryTalk View

We went with FactoryTalk View mainly because of its tight integration with Rockwell’s ControlLogix platform, which was already the backbone of our automation system at Nestlé. This native compatibility meant less hassle connecting PLCs to the HMI and smoother overall system management.

Review Source

BC

Bien C.  
Systems and Service Operation Analyst  
Food Production  
Used the software for: 2+ years

### "FactoryTalk View Review"

May 16, 2025

5.0

Iappreciate the software's ability to support both standalone machine-level HMI and distributed visualization solutions, making it suitable for various applications.

Pros

FactoryTalk View supports both standalone machine-level HMI (Human-Machine Interface) and distributed visualization solutions, making it suitable for a wide range of applications from process to batch and discrete manufacturing.

Cons

I find the software complex to set up and configure, especially if they don't have a strong background in control systems

Review Source

DZ

Dustin Z.  
engineer  
Computer Software  
Used the software for: 2+ years

### " very useful"

February 16, 2019

3.0

use on programming water plants

Pros

is useful but the only one my company use

Cons

ir cratches all the time , causing delays in my work

Review Source

Chris D.  
Principal Engineer, Global Reliability  
Consumer Goods  
Used the software for: 2+ years

### "FactoryTalk VantagePoint is powerful access to industrial data"

February 14, 2018

4.0

Fast access to all manufacturing data across the entire company

Pros

The key to FactoryTalk VantagePoint is to treat all data as time series "tag" data when setting up connectors. Being able to quickly grab any tag across the entire company and drop it on a trend chart or bring it into Excel is very powerful. The application can connect to all major industrial historians as well as any SQL or Oracle database. This gives you access to just about any data available.

Cons

The best features of the product are not well exposed and are not as user friendly. For example, the ability to finesse a data set within the Excel Add-in is called Post-SQL processing, hidden deep within the wizard, and requires knowledge of SQL as well as undocumented syntax to refer to columns.

Review Source

RW

Russell W.  
System Engineer  
Industrial Automation  
Used the software for: 2+ years

### "FactoryTalk Suite"

March 12, 2019

5.0

I have had good luck with the software and with all the documentation. I have had spotty luck with the support team. More times than not they can get to the source of the problem right away, but occassionally you seem to get someone who appears to have not had much real life use of the products.

Pros

I appreciate that the FactoryTalk suite can integrate data from the plant floor to a high level manager. I can easily gather data via FactoryTalk Linx and push it to my displays in FactoryTalk View SE, my historian in FactoryTalk Historian SE, and even to reports via VantagePoint. The HMI is easy to use and I like how everything integrates more or less seamlessly.

Cons

The View SE displays can use some higher quality (vector based) graphics. The graphics engine is a little old and needs some reworking. Also, some basic integration of database calls and tabular data in the HMI is missing without the engineer doing quite a bit of work or relying on third party active-x controls.

Review Source

Sergio A.  
Project Manager  
Industrial Automation  
Used the software for: 2+ years

### "The best tool set in the automation market compared to all the automation brands"

January 31, 2018

5.0

Complete control of your productive plant.

Pros

This is a complete sotware set of tools for implement the automation projects and manage the operations, process and business of the company. Works perfect and give you the best benefits if you integrate this software with the hardware of the same brand. The cost compared to others companies is very competitive.

Cons

The initial configuration of the software is not as intuitive and easy as you can desire, because depends to much of specific configurations of Windows OS.

Review Source

VR

Verified Reviewer  
Mix-Laboratory Chemist  
Building Materials  
Used the software for: 2+ years

### "FactoryTalk "

December 15, 2018

4.0

Working as an operator in a manufacturing plant, our systems interface is done using FactoryTalk software and overall it has been a very positive experience.

Pros

The end user interface is limited only by the programmer’s capability and skill set.

Cons

As the end user, the weaknesses of the interface can be magnified by the programmer and their knowledge of the factory or processes being controlled.

Review Source

Jhon Jairo V.  
Student Researcher  
  
Used the software for: 6-12 months

### "human machine interface design software "

March 30, 2018

5.0

Pros

This allows import of images for construction of animations for the design of the interface, is user friendly, allows different protocols of industrial communications

Cons

This is too expensive, the acquisition of the software is allowed by the purchase of this and not by the purchase of equipment. Training is expensive should integrate the system

Review Source

VR

Verified Reviewer  
Information Manager  
Automotive  
Used the software for: 2+ years

### "I use FactoryTalk to create displays for our manufacturing machines used by operators and managers."

July 30, 2018

4.0

Pros

Works well with other Rockwell products, machine controllers and drivers. It works better than their competitor products.

Cons

Some portions are more complex than they should be such as the setup and configuration. I have to configure multiple parts for it to work properly, such as the communication, human machine interface, and server setup.

Review Source

Dirk V.  
Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Forced to use, but with pleasure"

July 18, 2019

5.0

Pros

This software is designed to design and engineer Rockwell HMI systems windows based. It fits the purpose, and is the best you can get.

Cons

The interface is a bit outdated, and the functionality must be completed with VBA code. Not too professional

Review Source

BP

Brittany P.  
Engineer  
Utilities  
Used the software for: 2+ years

### "Experience is across many people"

August 17, 2018

4.0

Keeping our system on Factory talk helps with having a cohesive network.

Pros

Factory Talk keeps everything under one roof. It's helpful to have training, PLC programs, VFD programs, and panelviews under one bracket. If you're already familiar with programming, this will be a good program to know especially if working in the US.

Cons

Support personnel from Rockwell on a few accounts could not answer technical questions. Including questions about equipment that has been running for 20+ years. They will call someone else or edit it how they normally do it instead of trying to help understand what your business or company needs.

Review Source

VR

Verified Reviewer  
Research Assistant  
Higher Education  
Used the software for: 1-2 years

### "Great automation software"

June 1, 2018

5.0

Great automation tools

Pros

Is one of the most popular software in automation industry, have great features of PLC and third party devices.

Cons

Rockwell could improve the technical support in this software, because the installations and configuration are difficult.

Review Source

AB

Alberto B.  
Enginner  
Mining & Metals  
Used the software for: 2+ years

### "It's a great family of tools for automation industry."

June 18, 2018

5.0

Experience

Pros

With this family of tools you can do whatever you want in automation. They have HMI software, Asset Control software, Historian Software and a lot more.

Cons

You need a license for everything you want. So once you have a software and need to upgrade you need to pay more and more

Review Source

VR

Verified Reviewer  
Ingeniero de Automatización y Control  
  
Used the software for: 2+ years

### "My experience with these applications have been one of the best stages of my life. Easy, fast and ma"

June 20, 2018

5.0

Pros

What I like about these applications is that they are easy to use, they are very robust, they have redundancy and they are guaranteed in all their products. One of the best brands in applications of industrial automation are those of rockwell automation.

Cons

There really is nothing to complain about products. The only thing is that it is very expensive but expensive things should be better in all their appearance.

Review Source

AB

Alvin B.  
Graduate Student of Master of Science  
Mining & Metals  
Used the software for: 2+ years

### "Excellent platform for the automation of industrial plants and production process."

March 16, 2018

5.0

Troubleshooting problems in a automated process

Pros

Rockwell Automation software like RSLogix5, 500 or 5000 offer an easy way to program and troubleshoot a problem following rung sequence in the ladder file

Cons

Factory Talk should have better training packages for companies. Engineers know about one or two software but not about the whole platform.

Review Source

JM

Jairo M.  
Electrical Maintenance Engineer  
Entertainment  
Used the software for: 2+ years

### "Full Automation and PLC Tools"

January 20, 2019

5.0

Amazing, just remember that a Dot "." or a coma "," may save or kill you Migration, be very careful on each Component, PLC, CPU and network adapters VERSIONS.

Pros

It has many different sub categories, like HMI programming, PLC troubleshooting, Networks diagnostics and setup. My expertise comes to the HMI developing, with i might say its very gratifying to program on Factorytalk View M.E.

Cons

it takes a while to get to know all the perks.

Review Source

GD

Giuseppe D.  
Electrical engineer  
Food & Beverages  
Used the software for: 2+ years

### "Grapichal pages for HMI in Food and Beverage industriy"

July 11, 2018

4.0

connection with all Rockwell devices is easy

Pros

It's so good the enviroment and the interface. Quite clear how to connect Tags to PLC and good to have possibilties with Recipes.

Cons

Grapichally it is limited, not a lot of draw. Hard to use the drag and drop. Zoom are not so good. Little bit complex to involve it in the system (set the network and the links with other devices).

Review Source

VR

Verified Reviewer  
Asistente de Docencia  
Computer Software  
Used the software for: 6-12 months

### "An embedded platform for factory monitoring"

July 16, 2019

5.0

Pros

Rockwell Automation is a very common supplier of automation equipment for industries. Factory Talk is a platform that can be easily integrated with PLCs, sensors and actuators to monitor and control the production process. It ensures compatitibility with the other equipments and its learning curve for the machine operators is easy.

Cons

It is a quite expensive software. Also, the user interface is not user friendly.

Review Source

BO

Bruno O.  
  
  
Used the software for:

### "Excellent product"

April 6, 2017

4.0

We use it all the time. Would you it with more customers if it was less expensive. It works great with PlantPAX.

Review Source

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