# neXorce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about neXorce Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/95939/neXorce --- # neXorce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) neXorce ## What is neXorce? Real Time reporting software for the call center. Spectrums software captures real time and historical data from the ACD and creates reports that can be displayed on wallboards, desktops, dashboards, Web based reports, email and smartphones. Improve agent performance and increase call center awareness with real time reporting for the agents. ## What is neXorce used for? [Call Center](https://www.capterra.com/call-center-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9999.99 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for neXorce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.specorp.com&name=neXorce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### neXorce 4.0 (2) VS. [### CXM](https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/) [4.4 (5)](https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/#reviews) Starting Price $9999.99 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 3.8 (5) Value For Money 0.0 (0) Value For Money 4.0 (3) Customer Service 5.0 (2) Customer Service 3.7 (3) ## neXorce alternatives [VoApps](https://www.capterra.com/p/148795/VoApps/) [4.9 (13)](https://www.capterra.com/p/148795/VoApps/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148795/VoApps/) [TASKE Contact](https://www.capterra.com/p/27968/TASKE-Contact/) [3.7 (3)](https://www.capterra.com/p/27968/TASKE-Contact/#reviews) Starting price $7500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/27968/TASKE-Contact/) Highest Rated [CallScripter Synergy](https://www.capterra.com/p/155475/CallScripter/) [5.0 (1)](https://www.capterra.com/p/155475/CallScripter/#reviews) Starting price $44.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155475/CallScripter/) [ComDesk](https://www.capterra.com/p/246932/ComDesk/) [0.0](https://www.capterra.com/p/246932/ComDesk/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246932/ComDesk/) ## FAQs about neXorce Overview ### What company size and specific industries is neXorce built for? neXorce is designed for contact centers and call centers ranging from SMBs to global enterprises across all industries. It also fits government accounts, making it suitable for organizations in both commercial and public-sector markets regardless of sector. Features and Usability ### What are the key features of neXorce? neXorce offers blended call center, inbound call center, outbound call center, computer telephony integration, queue management, and dashboard features. These tools support call handling across inbound and outbound operations while providing telephony integration and dashboard-based monitoring of call activity. Getting Started and Support ### What training and onboarding options does neXorce offer? neXorce provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars present scheduled walkthroughs, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does neXorce offer? neXorce provides 24/7 live rep support and chat. These channels give users direct access to help at any time, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Blended Call Center A call center that both makes and receives calls Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Inbound Call Center A call center that primarily receives calls, typically customer service focused Outbound Call Center A call center that primarily makes calls, typically sales focused Queue Management Monitor wait time and abandonment for incoming requests that have not been routed neXorce 6 features A call center that both makes and receives calls Computer-telephony integration is the use of computers to manage telephone calls Assembly of graphs and charts for visualizing and tracking statistics/metrics A call center that primarily receives calls, typically customer service focused A call center that primarily makes calls, typically sales focused Monitor wait time and abandonment for incoming requests that have not been routed Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $9,999.99 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD James D. Director Customer Serivce and Operations ### "Worth every penny!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 3, 2010 Over all, I would give them a 9 out of 10. The software is very good, easy to use, and their staff was great to work with. Pros Their tools are very flexible and they were able to integrate all our telecom and network applications - CMS, Open view, and remedy help desk. Cons Its not cheap, but compared to their competition, they had the best pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD James D. Director Customer Serivce and Operations ### "Worth every penny!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 3, 2010 Over all, I would give them a 9 out of 10. The software is very good, easy to use, and their staff was great to work with. Pros Their tools are very flexible and they were able to integrate all our telecom and network applications - CMS, Open view, and remedy help desk. Cons Its not cheap, but compared to their competition, they had the best pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.