--- title: "neXorce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about neXorce Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/95939/neXorce/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # neXorce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) neXorce ## What is neXorce? Real Time reporting software for the call center. Spectrums software captures real time and historical data from the ACD and creates reports that can be displayed on wallboards, desktops, dashboards, Web based reports, email and smartphones. Improve agent performance and increase call center awareness with real time reporting for the agents. ## What is neXorce used for? [IVR](https://www.capterra.com/ivr-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9999.99 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for neXorce?[Manage this product listing](https://www.g2.com/products/nexorce/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### neXorce 4.0 (2) VS. [4.4 (4,094)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $9999.99 Per User, One Time Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.3 (893) Value For Money 0.0 (0) Value For Money 4.2 (803) Customer Service 5.0 (2) Customer Service 4.3 (824) ## neXorce alternatives [4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Highest Rated [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29589/CallCenterNOW/) ## FAQs about neXorce Overview ### What company size and specific industries is neXorce built for? neXorce is designed for contact centers and call centers ranging from SMBs to global enterprises across any industry, including government accounts. It fits organizations that need a solution usable across all markets rather than one limited to a specific sector. Features and Usability ### What are the key features of neXorce? neXorce offers blended call center, inbound call center, and outbound call center capabilities for managing customer interactions across call types. It also includes computer telephony integration, queue management, and a dashboard for monitoring call activity and operational metrics in one interface. Getting Started and Support ### What training and onboarding options does neXorce offer? neXorce provides in person training, live online sessions, webinars, and documentation to support team setup and product learning. In person and live online formats offer guided instruction, webinars present scheduled group training, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does neXorce offer? neXorce provides 24/7 Live Rep and Chat support for customer assistance. These channels give users direct access to help at any time, though no reviewer feedback is available to describe response speed, usefulness, or common support frustrations. ## Features AI summary Based on 3,851 IVR reviews According to Capterra reviewers, these are the call center features buyers prioritize most when evaluating a solution: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) neXorce is positioned around other call center capabilities in its current feature set. Its available tools are designed to support day-to-day communication workflows and operational coordination, helping businesses manage customer interactions more consistently and giving teams a clearer structure for handling service activity. Blended Call Center A call center that both makes and receives calls Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Inbound Call Center A call center that primarily receives calls, typically customer service focused Outbound Call Center A call center that primarily makes calls, typically sales focused Queue Management Monitor wait time and abandonment for incoming requests that have not been routed neXorce 6 features ### All Features - Blended Call Center: A call center that both makes and receives calls - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $9,999.99 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD James D. Director Customer Serivce and Operations ### "Worth every penny!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 3, 2010 Over all, I would give them a 9 out of 10. The software is very good, easy to use, and their staff was great to work with. Pros Their tools are very flexible and they were able to integrate all our telecom and network applications - CMS, Open view, and remedy help desk. Cons Its not cheap, but compared to their competition, they had the best pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD James D. Director Customer Serivce and Operations ### "Worth every penny!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 3, 2010 Over all, I would give them a 9 out of 10. The software is very good, easy to use, and their staff was great to work with. Pros Their tools are very flexible and they were able to integrate all our telecom and network applications - CMS, Open view, and remedy help desk. Cons Its not cheap, but compared to their competition, they had the best pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.