AWeber Communications

AWeber Email Marketing


4.5 / 5
94 reviews

Who Uses This Software?

Small businesses, entrepreneurs, nonprofits, bloggers, podcasters and other online creators around the world.


Average Ratings

94 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Pricing Details
    Monthly price is based on number of subscribers in account
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AWeber Communications
  • www.aweber.com
  • Founded 1998
  • United States

About AWeber Email Marketing

AWeber's suite of easy-to-use email marketing and automation tools has helped more than 1 million entrepreneurs, small businesses and nonprofits. Turn passive prospects into loyal customers with mobile-responsive email newsletters, engaging automated email campaigns, subscriber segmentation and management, subscriber signup forms, and more. Take advantage of our award-winning 24/7 customer support, 450+ integrations and free mobile apps to grow and manage your email lists.


AWeber Email Marketing Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

AWeber Email Marketing Reviews Recently Reviewed!


Capterra loader

The easiest autoresponder for beginners

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used Aweber since 2014, and i've NEVER had an issue with them.

Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly.

The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)

Cons: I've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it.

Overall: Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change.

Vendor Response

by AWeber Communications on February 06, 2019

Hi Jonas,

Thanks so much for your feedback! We really appreciate it. I wanted to quickly clarify that, generally speaking, we don't require new customers to use double opt-in after signing up for an account. Please let us know if you have any questions or need any help with your account.

Brandon O.

My email server of choice!

Jun 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Aweber since the very beginning of my online business about 7-8 years ago. It integrates well with other services to make an automated flow of things. I love the segmentation I can do. Just the overall ease of using it. Oh, and their customer service is INCREDIBLE. Probably one of my favorite features. There is someone live to chat with within seconds to help you. Incredible support, no waiting.

Cons: Of course, like any new tool, is the learning curve at the beginning. But once you understand the different things you can do with your email lists...it's easy. And depending how complex or simple you do things to send emails, it can be super simple to get started.

Vendor Response

by AWeber Communications on February 06, 2019

Thanks so much for your feedback, Jorden! We really appreciate it. We're always looking for ways to shorten the learning curve and make using our platform as easy as possible. If you have any questions or need any help with your account, please let us know!

Brandon O.

My experience with Aweber

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: For easy to use Email Marketing Platform, Aweber is just the best that I have used.

Pros: The singular thing I so much love about Aweber is their User Interface UI. It is so simple and straightforward. Everything you needed are at the right place. Their inbox rate in superb, from experience I normally have up to100% inbox rate. My list is less than 2000 subscribers but then I believe their system sends out emails as though it's sending directly to one person at a time. Their landing pages are simple and easy to customize. They have Javascript, plugins for different CMS and blogging platform and Html though I use the html mostly.

Cons: Actually, Many times I had wanted to create a more sophisticated web forms but their platform is not compatible for it. What I am trying to say is that I have had needs for forms that help people to take a short survey thereby building my list with it or a two-step form but the feature is included. Aside that, every other things are just perfect.

Great Pricing, Amazing Support

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing support, I did a side by side comparison customer support test for 5 other vendors and they responded the most thoroughly and the fastest. The API is thorough and haven't had any issues. Interface just works. It has all the stuff you need. The unlimited email sends for pricing is great, most vendors charge you for emails after a certain point.

Cons: The templates were a bit confusing, wish it had an advanced mode for interface with more bells and whistles so you don't have to use API to make anything advanced.

Overall: Solid, solid, solid.

Capterra loader

Powerful Email Marketing Management

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Many different templates make it easy to create emails.

Easy to use styling keeps emails looking professional and in keeping with brand.

Competitively priced.

Autoresponders - setting up an email series has been fantastic for setting up new clients to our programs without bombarding them with information all at once.

Cons: It takes a little while to work your way around the navigation.

The ability to split test emails to see which get a better response would be useful.

Overall: Having used Aweber for a few different reasons (online training program delivery, marketing funnel, client newsletter and updates) it has definitely been my go to software for email marketing. It is competitively priced and the functionality you get for the cost is great.

I would suggest spending a period of time familiarizing yourself with (or watching Youtube demos) and testing the software though before adding in real clients.

Vendor Response

by AWeber Communications on December 31, 2018

Hi Jack,

Thanks for sharing your feedback! I noticed your comment about being able to split test emails. We have this feature, and we'd be happy to help you get started with it. Give our customer solutions team a call and we can help you out.

Brandon O.

Why AWeber?

Dec 20, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: When you go with AWeber, you get the complete email managerial package. Simply, opt-in forms are available to embed in your website, which AWeber used to collect subscriber details. You can send out fully customizable emails manually or on an automated schedule. AWeber further allows you to segment your subscriber list down by subscriber behavior and even target content, allowing you to choose who gets what, and when. Tailoring your content to fit your subscribers is basically a gauranteed way to increase your views and subscriber base and conversion rates.

Pros: AWeber provides a simple interface which is easy to manage, and they also provide a large array of tutorials to help make the learning process a bit easier. The templates they provide are also of grat value as well. Tracking subscriber behavior and data is a huge bonus to help improve your conversions. A free 30-day trial is always a huge bonus as well.

Cons: A little more expensive than the alternatives. Template quality leaves a little to be desired as well, and the inability to send video via email seems like an outdated issue that should have been solved a long time ago.

Recommendations to other buyers: If you don't mind spending a little more, AWeber is currently the go-to for email list/subscriber management. Fast support, years of de-facto experience as a provider and a 30-day trial make AWeber hard to say no to!

Capterra loader

Email Marketing taken to a whole new level

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about Aweber the analytics that the application offers. Compared to other email marketing software in the market, Aweber offers the most specific options in terms of targeting people around the emails they get. For example, Aweber if you send out an email with a particular offer and someone opens it but doesn't click the offer, you are able to know this and decide on the next action to take to convince them to check out your offer.

Another thing I like about Aweber is the fact the Customer support. They respond quickly and are very friendly and helpful - they know their staff.

Cons: Compared to Mailchimp, Aweber doesn't have very beautiful designs for your email. This is one thing I like least about the software.

Another disadvantage is that the user has to have a good understanding of the application in order to reap the most from it. The good thing is there is a lot of documentation and Youtube videos online explaining how to make the most of the software

Overall: Aweber is a high end email marketing option. If you are serious about Email marketing, Aweber is a good place to start. I feel more professional and in control using Aweber for my blog subscriptions.

Capterra loader

Great Tool For Email Marketing, But Pricey For Startups

Sep 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the high level of deliver-ability from Awebers' server(s), emails deliver to inbox almost all the time, so long you check for spam trigger words.

I have been using Aweber for over 6 months now, and I think it's a great value for money.

It has all the essential features anyone would need to grow their business online.

Cons: I still think it's a bit pricey if you ask me, email marketing could be cheaper and better. I know how hard I had to work to get to where I am.

Email marketing is very essential to the growth of an online business, but the cost sometimes scares away struggling startups.

Overall: Overall, Aweber delivers on it's promises, customer service is top-notch as well.

I currently signed up for their affiliate marketing, I would recommend it to my audience.

8/10, that's my personal rating.

not the best

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to build campaigns and schedule deliveries

Cons: doesn't have extensive stats, hard to move and delete contacts in bulk. Delivery was up and down

Vendor Response

by AWeber Communications on December 13, 2018

Hi Eric,

Thanks for your feedback and review. I'm sorry to hear you had some trouble with delivery. We'd be happy to look into this for you. I'm also curious to hear what stats you're looking for that we don't currently offer. Please contact us at https://www.aweber.com/contact-us.htm.

All the best,
Brandon O.

Build Countless Email Marketing Funnels and Lists

Oct 16, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Aweber helps you build countless email marketing funnels for your business. It:

* allows you to have a range of email marketing campaigns

* makes the opt-in box for your website visitors to enter (you can even customize the information you want from them (name, email address etc) to become a subscriber

* allows you create a series of emails to go to each of your campaigns' subscribers

* allows you to decide when your emails should be delivered

Cons: Set-up can be a bit cumbersome. You also need to have a clear business process map so you can decide how to manage your subscribers. Aweber assumes you have already done this. I recommend investing some time upfront to figure this out before you start

Overall: Set up a number of marketing funnels to capture and follow up with leads

Aweber review from a long time user

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: There is usually a free trial available to try Aweber. Aweber also plays nicely with WordPress and hundreds of other integrations.

Pros: I've been using Aweber for close to 10 years on and off. I've tried other similar programs such as Mail Chimp and Infusionsoft, but have always come back to Aweber as my autoresponder of choice. I know some of this may have to do with the fact that I learned their system first, but I also think they have a very simple interface and the layout seems logical to me.

Cons: The only con I can see is that cost increases the larger your list becomes. This may be OK in situations where the ROI increases as your list size increases, but could be a negative for non-profits who have calls to action that are not monetized.

Capterra loader

Was an Aweber customer for years. Decided to switch due to ongoing frustration.

Jun 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: What I like most about Aweber are the integrations it offers. Aweber integrated with my PayPal payment links and automatically created buyers lists as people purchased my products, for example.

Cons: What I like least about Aweber is how they charge for unsubscribes. On numerous occasions the unsubscribes on my list, which I was not mailing to, pushed to list total in the next pricing bracket.

When I noticed and called about this it the fee was reversed however due to the occasions when I was unaware unsubscribes were costing me money, or did not promptly delete unsubscribes from my list, I was charged hundreds of dollars that I would have saved if unsubscribes were not counted as part of my list total.

Great email deliverability!

Jan 22, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I've used several different CRMs and Aweber is one of the best. Its easy to navigate, has excellent customer service / support, and has great email deliverability.

Cons: The little options to format an email using drag and drop feature.

Overall: We acquired a business who was already using Aweber, so we decided to continue with it. It has really helped our email deliverability and their customer support is always providing tips and tricks to further improve.

Vendor Response

by AWeber Communications on February 06, 2019

Thank you so much for your feedback! We've recently made several improvements to our drag-and-drop email editor, and we'd love to learn more about what you're looking for in the editor. If you're willing to share more, please contact our Customer Solutions team.

- Brandon O.

Good if you're starting out

Oct 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Aweber is easy to use, cost effective and great if you're just starting out. Great autoresponder.

Cons: Lacks features such as advanced marketing automation. They introduced some marketing automation but it is still not sufficient or satisfying when compared to the features offered by competitors.

Vendor Response

by AWeber Communications on December 10, 2018

Thanks so much for your feedback! We'd love to learn more about the features you feel are missing. Would you be open to discussing in more detail with us? If so, please contact us at help@aweber.com.

Thanks,
Brandon O.

Capterra loader

Awesome Email Marketing Software for Newbies

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Aweber is the first EMS I ever used. They offer an excellent service at reasonable rates with lots of great features. They also offer discounts if you pay quarterly or annually which is helpful if you hate monthly charges.

It's pretty easy to import your list to Aweber, they offer phone, email and chat support, they have a wide variety of responsive email templates, list segmentation, some decent integrations and basic marketing automation.

Cons: Split testing doesn't seem to be available currently which is isn't ideal. If you need this feature I suggest GetResponse. I also think MailChimp and GetResponse provide superior reporting options.

Using Aweber with 8 Figure Dream Lifestyle.

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good for tracking leads and email marketing. Scripts set up for me through 8fdl. Great content. My VA sets up the leads and then the process starts and all I have to do is follow up once in a while.

Cons: Haven't used it long enough to see any problems. Seems to be a good platform but not infallible. The email address was missing one letter and website link was not active. They fixed it.

Capterra loader

Excellent Midlevel Email Management

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Super knowledgebase and active support.

Priced competitively for mid-level email lists and up to larger numbers

Active spam meters on email content

Many options for attractive forms

Form designs can be manipulated to fit business theme

Forms can be designed independently

Lists are separate

Cons: Some of the email themes are a little heavy for fast delivery

Overall: A great company to work with. They've been known to extend support and information to people after the account has been closed. The deliverability records are great The ability to measure and fix the potential spam level on emails is invaluable.

Vendor Response

by AWeber Communications on February 06, 2019

Thanks so much for your feedback, JudyAnn!

- Brandon O.

Good professional software for small business

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Capacity for list segmentation and creating lists for particular interest groups was the main decider for this software at the time. It is reasonably priced for what it gives us and the newsletters with marketing 'tips' are good quality, customer care is helpful when I've needed help.

Cons: All round good - it is not aesthetically pleasing and the style could be updated, but otherwise good.

Overall: I recommend Aweber for small businesses who want to send and track open rates on campaigns and segment their lists.

Capterra loader

Really bad platform

Jul 14, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: It is relatively easy to use its not hard to figure out for most beginners and has basic templates and campaigns which should

Cons: Stay away! Their RSS campaign did not send out for a while and then on its own sent out 6 emails at once really pissing off our readers they offered us a discount of 30% if we signed a two year contract after I said it was an inexcusable mistake which cost me hundreds of dollars in unsubscribes and possibly thousands and pissed off my entire email list. 30% off their inflated high price which they had just boosted was not worth it - i have heard many experts and users tell me of Aweber nightmare stories since my experience. I would recommend mailchimp as an option for basic users, i would advice all to stay away from Aweber

Overall: I did not get many benefits and had a bad experience overall - i no longer care this happened months ago I am over it but since I am writing a review on software i have used, I would advise all honestly to stay away as my story seems far from unique and had other bad experiences which i don't have time to list - MailChimp is a pretty good alternative if you are checking out ESPs

Email Client For Biz Owners

Oct 11, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, I'm glad I went back to Aweber. It's just easier!

Pros: 1. Customer service is amazing and they are available to all plan levels 2. It's so easy to create great looking emails 3. Connects to Zapier

Cons: 1. Campaigns and Legacy Followup Series is a little confusing. They are not both the same or an upgrade of the other. So it's a bit confusing which one should be used

Your emails will land in Inbox for sure.

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are several email marketing apps out there. The good thing about AWeber is that they tightly control their platform which makes the email deliverability high.

Cons: They need to step up the game with marketing automation. A basic thing missing is - follow up feature in broadcasts email whereby an email should be sent after x days if it is not opened.

Vendor Response

by AWeber Communications on February 06, 2019

Thank you so much for your feedback. I will pass your request for an automated re-send of broadcasts to non-openers to our product team. If there's anything else you need or have feedback on, please let us know.

Brandon O.

Great email marketing service that just works

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the software works great, has a multitude of tools and deliverability is top notch.

Cons: It can get pricey for a larger email list.

Vendor Response

by AWeber Communications on February 06, 2019

Thanks so much for your feedback! We really appreciate your business. We'd love to learn more about your account and see if there are any cost saving opportunities. Please contact our Customers Solutions team - we'd be happy to look into this for you.

- Brandon O.

Capterra loader

Pretty Basic

Dec 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the software allows you to build autoresponders that are pretty easy to format. I particularly like the feature that allows you to schedule subsequent autoresponder emails precisely after another , with the sequences being quite a bit more flexible than some others I've tried.

Cons: The software, overall, is not very good as a drag and drop softwares. In comparison to other easy email services, I think the overall visual of the platform is dull. It's not very pleasing to the eye and the features are not as straightforward.

Overall: Overall, I would deem Aweber a pretty basic service. It's great for sending rich text emails that are limited in pics. You can't go wrong if you're using it for affiliate marketing or some sense of a platform where you don't need a bunch of customization.

Vendor Response

by AWeber Communications on December 10, 2018

Hi Dawn,

Thanks so much for your review and feedback - we really appreciate it! We'd love to dive deeper into your feedback with you to help us improve the product. If you're willing to chat about your feedback, please contact us at help@aweber.com.

Thanks,
Brandon O.

Windows ten

Oct 08, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Nothing

Cons: Slow speeds and crashes

Overall: It is by far the worst program I have ever used ten hour downloads slow support and constant crashes

Email autoresponder worth having

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is great. Easy to set up and use. Can schedule emails easily. Overall, I think this service has better deliverability than other services.

Cons: would like to be able to move people from list to list and start different follow up series based on their activity.

Capterra loader

Professionally Appealing

May 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well designed templates, added to the drag/drop option for preparing emails. I like the blog to email list aspect where I can automatically deliver a new blog post in an attractive email.

Cons: I wish I could sort duplicates easier to avoid sending emails to people who signed up on different sites and lists.

Why I use Aweber over the competition

Oct 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used various email marketing platforms, and I find Aweber's email editor the easiest to use. It's simple and easy, as it should be. I don't feel like I'm fighting with it to get to work properly, and it makes writing and structuring emails the way I want a piece of cake.

Cons: I don't like that I have to get in contact with Aweber to turn off double opt-in on some lists, even if I've already turned it off myself in my backend settings. That's my main complaint as it consumes more time than it needs to.

Overall: I've tried various email services multiple times, but I feel the most drawn to Aweber. I like the ease of their email editor. I also like how easy it is to change the order of my legacy follow-up series by simply dragging & dropping the emails in whatever order I wish on the fly. Yes, Aweber is a little more expensive than some other platforms, but I'd rather pay a bit more for something that fits my needs than to be irritated all the time.

Vendor Response

by AWeber Communications on December 10, 2018

Thanks so much for your review and feedback! We really appreciate it!

Brandon O.

Great software, good customer service, overpriced for the small biz owner

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I really like the freedom of unlimited emails and the plethora of integrations with other apps. AWeber has long been an industry leader and it shows.

Cons: For a small business owner with a small email list (under 1000) AWeber is overpriced. MailChimp and MailerLite offer virtually the same features, for free.

The most powerful email automation solution available

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's the most flexible/powerful solution for setting up an automated series of email responses for a sales a funnel.

Cons: The interface is clunky. They have been improving it over the years, but for the most part I just got used to how it works.

AWeber: Email Marketing At it's BEST!

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I'm a little burnt out on the term funneling but I guess I could live with that. 8-)

Pros: We like this Email Marketing Product so much we're thinking of also becoming an Affiliate. The Templates are great and cover any type of project you might have in mind. The layout is a breeze and it's pretty much just drag and drop! There is the ability to create emails from blog posts which I highly recommend you take the time to learn how to do! Database and Automation a Breeze! Tagging allows for automated campaigns.. Just go do a Free Trial and You'll be Hooked!

Cons: There really aren't any Cons that I could find which is Great. Yes you do have to budget for this product but then you will get a substantial ROI if you pay attention to their Tutorials.

Better valuefor moneyThe and better service

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The layout and quality of resources are easy to locate are open rate for emails are far much better than other responders. The staff are so freindly and helpful should experince technical problem.

Aweber app for non coders

Dec 21, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked the ui for setting up forms quite a bit. It was really very customizable. I also found the statistics for my mailings very useful.

Cons: Speed. Using aweber meant that my app needed to make another call to a separate url to get the form. Increasing the number of different calls the app needs to make decreased the overall speed of the site. Other than this, AWeber has an excellent product.

Pretty good.

Oct 09, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very convienient to be able to manage my payment according to how many subscribers I have instead of over paying for what I'm not even using. I love that sign up forms Analytics, Integrations Image Hosting and stock photos are also included and easy to use. I don't have to have multiple programs open at the same time to complete a task.

Cons: So far I'm just learning to navigate the app and I have no complaints. I wish it were somewhat cheaper but the price is A LOT better than most.

Overall: I'm still new to running my business 100% on my own so a lot of marketing programs out there confuse me. This however seems easy enough at this point. I like that almost everything I need is included and if my customer base grows I have the option to upgrade my account to adjust accordingly without overspending. So far it seems great I will leave a more detailed review after my trial ends.

Recommendations to other buyers: Take your time and give it a chance it does work pretty smooth compared to some of the other marketing stuff I used.

The best manager for your social media and auto mails

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's ability to schedule and send emails to my blogs subscribers at different hours is perfect for my business

Cons: It does not have an option to pause emails once scheduled

Vendor Response

by AWeber Communications on December 31, 2018

Hi there! Thanks for your feedback. I saw your comment about not being able to pause emails once scheduled, and wanted to let you know that we do have this feature available. All you need to do is click the unschedule button on a broadcast, or the "Pause campaign" button on an automated campaign. We'd be happy to walk through how to do this with you - please contact our customer solutions team for assistance.

Brandon O.

Good Email Marketing Software, Kind of pricey

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good options for email marketing software

Never ran into problems or glitches

Cons: The price is kind of high

Competitors have better priced services

Capterra loader

AWeber Email Marketing facilitates the process of creating massive campaigns

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A great advantage compared to other programs is that AWeber Email Marketing solves your concerns thanks to live assistance, either through chat or personal calls. In other companies I had to wait for hours to solve my doubts.

Cons: Some templates are simple for my taste and for my niche market, but this is only a small detail compared to the benefits obtained thanks to this software.

Overall: create campaigns quickly and professionally saving a lot of time, now it is possible with AWeber Email Marketing

AWeber is outstanding. Its on my BEST list.

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like what it does for me. Makes life easy. The customer support is AWESOME. Quite simply it does its job so I don't have to, that's why I use it.

Cons: The only con is the cost. Fact is, it's well worth the money. You get more than you pay for thanks to the customer service.

Amazing product

Oct 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is easy to use

Cons: None

Overall: Very easy to use. When I had questions customer service was quick to help and very kind. Highly recommended this to anyone and everyone.

Recommendations to other buyers: No

Great for automating parts of the followup and engagement process

May 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the way it can integrate with our landing pages, that the emails are customizable, and that there are analytics showing open and click trough rates. I also like how I can help others implement the app as well, knowing that it will accomplish what they are looking for in an autoresponder.

Cons: As with any new app or technology, there's a learning curve. I like to just jump in and use the application, but aweber requires more time in understanding how it works.

Great email options, wish there was a free version

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very helpful that aweber gives me unlimited emails, it makes routing communication much easier than trying to shuffle through 100s of emails in one account.

Cons: I know everyone is out there to make their money, but I do wish there was some sort of limited usage free version. For a small business that isn't doing millions a year, this might be unnecessary.

Vendor Response

by AWeber Communications on February 06, 2019

Thanks so much for your feedback! We'd love to chat with you about your needs, and see if there's something we can do to help. Please contact our Customer Solutions team and request to speak with me.

Brandon O.

A bit clunky but functional.

Mar 05, 2018
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The entry level price point is great. Overall the email design features and reporting is great. I had nothing but great experiences with customer service.

Cons: However, it's just a bit clunky. The functionality isn't intuitive and the design isn't clean. It makes for a less than ideal user experience which I was never able to get over. Eventually I switch to a competitor.

Broad spectrum software!

Oct 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity and variety of programs.

Cons: Cannot think of any cons.

Overall: Capterra was a completely foreign name to me until I did extensive research on the products, philosophy and services offered. There are more than four hundred software programs, this was the big statement that really drew me in to learn more. Whether you run a non profit, or a church, or a restaurant the software program list is endless and accesible. I'm sure if you had a lemonade stand you would be able to find the product you needed. Navigating the site is easy as well and they don't try to push other products onto you. The customer service is amazing as well and really focuses on customer satisfaction which in turn makes people repeat customers and word of mouth starts spreading so more people can learn about the company. Thank you capterra for helping me go forward with my non profit organization !

A Powerful Email marketing tool you should never miss to try

Apr 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the fact that it so many e-newsletter templates.

A/B testing of your emails is really easy

Various integration options such as Salesforce .etc

Superb support.

Cons: I see that the price is bit high compared to its competitors.

Overall: It takes care of our all email marketing needs. We are thinking to expand it throughout the company

Easy to Use. Number 1 Choice for 8 Years

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and integrate with a WordPress website. I own multiple sites and lists and use this for email marketing across the board.

Cons: I've used several platforms and have found this one to be the easiest to use and integrate with my websites.

I've had a great overall experience with AWeber

Mar 24, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked that you are able to do a live demo right on the screen to walk through any features that you have questions about; the ability to chat live with a customer support rep also helps when you have questions that you need answered right away.

Cons: The ability to add an email template using a customized layout or customized code can be an extra effort and is an extra cost to the user.

Overall: This program has been very helpful in launching several campaigns across different brands and business lines, and helps us see the big picture of our marketing efforts, including open rates, click rates, and top line results all in one place as soon as you login.

Outdated and needs improvement

Dec 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I like its simplicity and ease of use. I can't fault it for that and when you pair it with AW Pro Tools it actually works great. I don't think it's worth the money without it however.

Cons: No automations. It's still way better than mailchimp but it's too simple now in the evolving world of marketing. They need to innovate.

AWeber is an easy and efficient way to send information to a specified group at a given time.

Dec 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Aweber to send out weekly online Bible studies, and it saves me a lot of time being able to schedule it once then forget about it. It is also easy to edit.

Capterra loader

Not the cheapest

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I chose Aweber for one reason -- integrations. Nobody else seems to have more integrations available.

Cons: Pricing is a bit higher than other services.

Great software, easy to use.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I liked using aweber alot, it really helped me setting up email campaigns with lots of options to set up different emails, I could decide when I wanted to send them and to who, very targeted.

Cons: One thing I didn't like was that it was a little expensive at the time and there were cheaper alternatives out there, but it is high quality software.

Aweber automates marketing

Mar 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It was simple to set up, and saved me a bunch of time.

Cons: I was limited with some of the actions I wished I could do with my marketing automation.