--- title: "AWeber Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AWeber the right Email Marketing solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/95949/AWeber-Email-Marketing/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- AWeber 4.4 (322) [View alternatives](https://www.capterra.com/p/95949/AWeber-Email-Marketing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of AWeber Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews CM Christin M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation.“ July 9, 2026 CR Christopher R CoachHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Adding in a verified email address is also slightly difficult if you dont know what you are doing, a lot of other platforms do this automatically for you“ December 25, 2024 Steve D Owner and Chief Bottle WasherE-Learning, Self-employedUsed the software for: More than 2 years. “The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades.“ February 26, 2025 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Design templates feel a bit limited.“ March 5, 2026 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Works well for small businesses.“ March 5, 2026 AR Anthony R PublisherPublishing, Self-employedUsed the software for: 1-2 years. “The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect.“ December 30, 2024 AR Anthony R PublisherPublishing, Self-employedUsed the software for: 1-2 years. “I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support.“ December 30, 2024 AR Anthony R PublisherPublishing, Self-employedUsed the software for: 1-2 years. “It would be correctly stated as well as be what I disliked most about AWeber was the price-to-quality ratio.“ December 30, 2024 ## Showing most helpful reviews Showing 1-25 of 322 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Christin M. Business Owner Used the software for: 3-5 years ### "Autoresponders for Nurture - All Thanks to @AWeber" July 12, 2026 5.0 This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation. Pros The fact that AWeber focuses on email marketing and autoresponders is what makes it the OG in the email marketing automation market. I like that AWeber offers drag-drop editor which makes it much easy to create, customize and send emails. Cons AWeber is among the tools that I have used for such a long time without ever encountering downtimes at all. Review Source R Reviewer Peer support specialist, drug and alcohol counselor Used the software for: I used a free trial ### "Aweber review " April 6, 2026 4.0 Had a wonderful experience overall would highly recommend to a friend or fellow colleague. It is so worth it will not be disappointed. Pros Loved the customer support marketing sales were great. Contact management was super helpful. The form builder and security were all wonderful worth every penny. Cons I really wasn’t disappointed with anything. It was super easy to use. If I had to pick one thing I disliked. It would be the email management. Review Source Verified Reviewer Analyst Used the software for: I used a free trial ### "Simple and Reliable Email Marketing Platform" March 6, 2026 5.0 Overall a reliable email marketing tool. Easy to learn, good for newsletters and basic automation. Great for beginners and small teams. Pros Easy email marketing platform. Simple campaign setup, good contact management, and helpful automation. Works well for small businesses. Cons Design templates feel a bit limited. Advanced automation features could be stronger. Pricing grows quickly as subscriber lists expand. Review Source Steve D. Owner and Chief Bottle Washer Used the software for: 3-5 years ### "Aweber-The Email Marketing OG - Still Getting Better" February 28, 2025 5.0 I've been using them since 2008 so that kinda speaks for my overall happiness and experience with Aweber. Pros It works as it is supposed to, but my most liked feature is the customer service. The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades. Cons The recent cost increase. Even though it was the first major increase in a very, very long time, still, anytime you have to rework your budget to keep the tools you have used as much as Aweber, it is a hassle. But, without the increase in cost, how can we, as customers, expect Aweber to keep up with technology with their spending? Review Source R Reviewer Planning Manager Used the software for: 1-3 years ### "Tested and verified Aweber is a gem." April 15, 2025 5.0 Just as we expected the experience was phenomenal. Pros Aweber is the new gem in town. With it's excellent features it does exactly what it was created for. Connect,automate and sell your vision and dreams to the world with Aweber. Easy to use and a very user friendly tool. Cons Cons? It works perfectly we can't complain. Review Source Duncan E. CIO Used the software for: 3-5 years ### "Good for basic requirements - watch out for price increases!" June 6, 2025 3.0 Good platform for simple requirements. We move one of our companies off Aweber owning to lack of eCommerce integration (they say they have it but its basic using tags and some idea of overall sale value, but its not a full integration like say ActiveCampaign). The automation builder lacks branching/conditional logic. So if you don't need those things its a good starting point - allthough like many other providers they did double the price on us this year. Pros Good basic feature set, Fairly easy to use, proactively tries to limit spam sign ups. Reasonable support. Cons Lack of ecommerce integration, lack of sophistication in automation builder. Have sometimes removed contacts that have been genuinely added because of sign ups on multiple lists. Price increases. Review Source Nanaka S. Infrastructure Specialist Used the software for: 1-3 years ### "Using Email Marketing Effectively " September 7, 2023 4.0 Simple email automation solutions have simplified our marketing efforts, allowing us to easily construct dynamic campaigns. The mobile-responsive email templates ensured that our messaging reached our target audience regardless of device. AWeber's holistic approach has improved our email marketing strategy and strengthened customer relationships. Pros It's important to draw attention to some of AWeber's limitations because it distinguishes itself in the field of email marketing with two remarkable characteristics. Although useful, the reporting and analytics features could use more cutting-edge alternatives for comprehensive analysis of campaign performance. Also, increasing the number of third-party integrations that are enabled would give users even more options when integrating AWeber with their current marketing solutions Cons It's a dependable choice for email campaigns thanks to its user-friendly interface and powerful automation tools. Continuous improvement in reporting features, on the other hand, would provide marketers with even deeper insights into their email performance, allowing data-driven decisions for better results. Review Source R Reviewer Publisher Used the software for: 1-3 years ### "A Little Too Much for a Lot Too Little" January 2, 2025 3.0 I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support. Indeed, the service and support were, for the most part, excellent. They have good people at AWeber. My stay with AWeber lasted until recently (December 2024) when they decided to increase their prices while not really updating their services. The services at AWeber are at this point more than a touch behind other email service providers. The WYSIWYG email builder is wonky; the form generator is ancient; the templates are at are best not-bad and at worst atrocious; and the overall interface is lagging behind other companies, especially at the new price point. So, this combined with the new pricing made me look elsewhere -- and, believe me, I am glad that I did, because I found a couple other companies that are much better. One aspect of AWeber that was fantastic was their allowance of using multiple lists. That made sending emails for different businesses easy. But there is one down note about their customer service: when I emailed them about the massive price increase as well as a tacked-on fee, the response was what one would best call "glib." In their email they asserted how infrequently they increase prices and that what they're offering is more than worth the money and that if I wanted to decrease my costs all I had to do was delete some contacts and . . . You get the idea. It was the tone of the email, though, that made it somewhat condescending. AWeber overall is a good company, which is fine. The problem is that we're in a world in which a company has to be better than good. AWeber stumbled at this and didn't make my job easier. I wish them well, though I am happy they forced me to look elsewhere because I definitely found better -- and at a much lower price point. Pros AWeber is known for its fantastic customer service and support -- and deservedly so. The service and support personnel at AWeber are second-to-none: they are quick, knowledgable, open, and personable. Cons The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect. It would be correctly stated as well as be what I disliked most about AWeber was the price-to-quality ratio. Simply put, they decided to charge too much for too little. Review Source Stephen B. technology consultant Used the software for: 3-5 years ### "Aweber is the prefect email service for beginning and advanced marketers" August 10, 2022 5.0 I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is well worth taking the time to learn how to use it. Pros Aweber is designed for marketers. It has a great automation system with many advanced features, like "if/else" and segmentation, that are well worth investing the time to learn. It is a great service for online marketers looking to make the next step. The telephone support is very helpful. Cons Aweber usually costs more than other services, but it is usually worth spending the extra money because it provides benefits like 24/7 telephone and chat support. Review Source R Reviewer معلم لبرامج ميكروسوفت Used the software for: Less than 1 year ### "My Review for Aweber" April 22, 2025 5.0 Suitable for beginners in online marketing. I like their customer support. Pros Beginner-Friendly Interface Excellent Customer Support Automation Features Free Plan Available Cons Outdated Interface in Some Areas Limited Advanced Features Template Customization Could Be Better Review Source Manish Singh B. Affiliate Marketer Used the software for: 3-5 years ### "A Comprehensive Review of Aweber: Pros, Cons, and Overall User Experience" February 13, 2023 5.0 Aweber is well-regarded as a solid option for managing email marketing campaigns, but it may not be the best fit for everyone's needs and preferences. It's important to evaluate the specific needs and budget of your email marketing strategy before choosing a tool. But AWeber gives a free account, which is the best point of this software. Pros I like most about Aweber is the Drag-and-drop email builder, Automated email sequences, and pricing.I can subscribe and Unsubscribed people from my list. A wide range of integrations with other tools. Comprehensive reporting and analytics. Also, testing tools and a Good deliverability rateOverall, Aweber is often praised for being a reliable and effective tool for managing email marketing campaigns. Cons Its interface is outdated and not as visually appealing as other email marketing tools, and the automation features could be more flexible and customizable. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Not the best at keeping subscribers" September 18, 2024 4.0 Aweber was the 'gold standard' in email marketing when I used it a few years ago. The problem I encountered was when transferring an email list over from another provider. Not everyone clicked the link to resubscribe and I lost thousands from their software. I couldn't send them another email from there. I understand the requirement to resubscribe but this was an existing list from another provider. I also lost clients and friends from my list who were confused as to why they no longer received emails. They had to go to my website and sign up again. I couldn't contact others to do the same - because I couldn't email them! Years of building a list was gone. Pros Aweber is straightforward and has a good interface and a no-nonsense approach to email marketing. Their pricing is fair and you pay more as your list grows giving you the chance to get started without an inflated cost. Cons I found them to be really restrictive with my email list and I lost a lot of subscribers. Review Source JK Josh K. Marketer and Recruiter Used the software for: 3-5 years ### "Good Software" October 15, 2024 5.0 Overall good. It was always user friendly and never created any frustrating days. I’d definitely recommend it to someone. Pros I liked that it guaranteed the deliverability of emails. I like how you don’t have to have people opt in to get them on your email list and rather customize it there. I liked that it would integrate with a lot of software. Cons I think the price compared to how many people you can have in the campaign isn’t very good. It’s too high for what you get. They didn’t have AI at the time I was using it either so that was a negative. As well. Review Source R Reviewer Coach Used the software for: 3-5 years ### "Easy to use and Navigate around, Excellent Customer Service." January 2, 2025 4.0 I have been using it for the last 2 years and i currently use it for my email marketing. It severs everything i currently require for my email marketing and automations. Pros ease of use and ability to upload subscribers, create lists and automations as well as send bulk emails Cons they have double charged on a few occasions, although customer service is good and have refunded. Adding in a verified email address is also slightly difficult if you dont know what you are doing, a lot of other platforms do this automatically for you Review Source R Reviewer Owner Used the software for: 3-5 years ### "A solid stalwart of the email management world" February 21, 2025 4.0 Aweber has just been a core element of my many businesses over the years. It's reliable and dependable Pros The functionality and ability to integrate with websites Cons Sometime functions appear clunky and formatting forms can be problematic Review Source R Reviewer CEO Virtual Consultant Used the software for: 1-3 years ### "Aweber is a go-to email marketing platform" April 10, 2024 5.0 Love the platform. It’s the only one I will use. Pros Easy to get started and use. Support Staff is the best. Constantly upgrading and making the platform better. Have weekly training and informative emails featuring tips and tricks. Includes simple e-commerce functionality for landing pages. Cons Can’t think of any. This is an awesome platform. Review Source Elijah D. Blogger-Digital Marketer Used the software for: 3-5 years ### "My Honest AWeber Review!" June 9, 2022 4.0 Aweber is a wonderful alternative if you are just getting started with email marketing in your business. But, to be honest, you have a variety of options to select from, such as SendInBlue, Mailchimp, Systeme and others, so you can compare and discover which one is best for your business goals. I use Aweber to deliver emails to our premium clients as well as newsletter emails. Aweber features an easy-to-use interface that allows you to get up and running quickly. Pros Aweber is one of the most user-friendly email marketing platforms I've come across. They've also been steadily enhancing the product, such as by adding new features like a landing page builder and push alerts. The software's high email deliverability rates are my favorite feature. Additionally, the 'Drag & Drop builder' allows you to easily generate emails. Apart from that, it is a list-based software with an easy-to-use interface. Cons There are none that come to mind right now when it comes to its application for small businesses. Review Source R Reviewer Full Stack Developer, UI/UX, Marketing Specialist Used the software for: 1-3 years ### ""The ideal email marketing tool for digital marketers."" June 14, 2023 5.0 \- It is a terrific tool for me because it allows me to quickly develop an appealing email template and launch an email marketing campaign! I'm quite at ease with it.! Pros 'Aweber is a flexible and effortless email marketing software. It's very easy to use. It provides customizable, and ready email templates with eye-catching images that make a successful email marketing campaign in less time. Also, It provides the cheapest membership plan which is great for small businesses and individual digital marketers. Certainly, It is a wonderful tool!' Cons \- I haven't found any downside issues of Aweber. It's an amazing tool for me. Really I love to use it. Review Source Pedro B. FREELANCER Used the software for: Less than 1 year ### "Alternative Aweber for those starting out." August 9, 2021 5.0 Aweber is great, it has benefited me in many ways with my email campaigns. I know exactly who is opening my emails and clicking on referral links or sales pages in my automations. That way I can create accurate reports for non-interacting people or buyers and etc... This is a big help to increase your sales, because you can focus a strong campaign on the right people, just by looking at the reports generated by the tool. I have an excellent relationship with aweber, the first 3 months were tense, but she helped me to get the necessary results to continue in the fight. Pros An extremely fantastic tool when it comes to email delivery. Incredible accuracy of my automations. Without a doubt it's one of the best I've ever used. A great help for those who are just starting out and don't have much capital to invest. Because aweber allows you to use and learn about the tool for free for 3 months. In addition to the company's integrity in providing knowledge to its customers and users, they fill their inbox with hundreds of emails almost daily, but it's just to inform about the tool and its features, free courses and lectures for better performance. aweber support is very good and fast, prompt service, they always solved problems for me immediately. Also, I used several free Landing Pages templates with fantastic layouts and almost automatic. I just needed to choose the model and just type a call to action. For everything, I recommend aweber, an outstanding service. Cons Negative points about this tool, I don't have. But just an addendum, for those outside the US and needing to use the tool, it's a great idea while using the free months. But if you're setting up and collecting leads in your campaigns, no results. You may get frustrated, as the payment will be a little expensive, taking into account the dollar's value in relation to other countries. But on the whole, I have no criticisms about this software. Review Source R Reviewer CEO Used the software for: 3-5 years ### "The easiest autoresponder for beginners" August 9, 2018 5.0 Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change. Pros I've used Aweber since 2014, and i've NEVER had an issue with them. Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly. The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7) Cons I've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it. Review Source R Reviewer Technician in Energy and Thermal Engineering Used the software for: 1-3 years ### "Highly Satisfied with AWeber's Services!" May 26, 2023 4.0 Pros AWeber is an excellent email marketing service that is user-friendly and efficient. Its drag-and-drop email editor makes creating visually appealing emails effortless, while its wide range of features such as autoresponders, RSS-to-email, and email list segmentation, make it extremely convenient to use. Furthermore, its customer service team is knowledgeable and always willing to provide assistance when needed. Cons The biggest downside to using AWeber is the cost. While the features are great and the customer support is reliable, it can be expensive for a small business or individual. Review Source R Reviewer Jnr HR Business Partner Used the software for: 1-3 years ### "Aweber is a game changer email campaigns tool. Easy to use." January 2, 2024 5.0 By the best. Aweber takes the lead in streamlining email campaigns. Automation is achievable and it quite relatable. Pros I want to start by passing my gratitude to the customer service team for their support all along. They have made integration especially during the initial set-up easy and fun. Well organized dashboard making customization and navigation quite easy. On the performance, for the period I have used Aweber, everything has worked well and for the few tough times, the customer service team has always been present to assist. Reliability is at top notch and accuracy of results is quite dependable. I highly recommend Aweber. Cons Cool. I have not experienced much negativity with Aweber. It's difficulties are easy to fix. Review Source Kenny K. Self-employed Used the software for: 3-5 years ### "Easy to use email marketing platform" July 21, 2021 5.0 AWeber is easy to use and I've always received great support when I contacted their helpdesk. Usually got helped within minutes. I can tell the support agents and team really care about the customers. I would recommend AWeber if you're looking for a good email marketing platform that offers great email deliverability and customer support. Pros I like how easy AWeber is to get started with. Everything is well-organized (lists, subscribers, tags...) and you can quickly have your email list ready to accept subscribers. I found other autoresponders or email marketing tools either too complicated or lacking features. AWeber keeps it easy for beginners and has quite some advanced features for the professional email marketer. It also has many integrations with other tools, which is good for the professionals. Cons No cons here. I've been using this tool for over a decade. If I'm being picky, maybe some extra automations could be added, but so far I've been able to do all the things that are essential for my email business. Review Source Regina L F. Manager Used the software for: 1-3 years ### "Aweber: An excellent choice for enhanced contact Managment" April 7, 2024 5.0 AWeber is an excellent email marketing /contact management platform for those serious about growing their business. It's also not as expensive as some others in the marketing space. Pros I love all the features that allow for segmenting and tagging of contacts. Aweber helps keep contacts from different opt-in forms together which allows for emailing what is appropriate for each contact. Cons Aweber is a bit more costly than others like Mailchimp for those just getting started. It may be a little more technical as well. Review Source Amanda V. Owner Used the software for: 3-5 years ### "I Used to Love Aweber, It is great for a beginner" July 22, 2020 3.0 I was very happy with it in the beginning, it just didn't meet my needs as my business grew. Pros I liked that it was a low annual fee for my needs. I liked that they were pretty good at following trends, like customizing user experience for my email members. Cons Honestly, I really did enjoy using this service, my business needs just grew and it didn't grow along with it fast enough for me. It was pretty hard to get everything I needed to communicate across my multiple platforms, so I eventually moved to an all-in-one platform to make my business life much easier. But they were great for a beginnner. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.