--- title: "AWeber Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AWeber the right Email Marketing solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/95949/AWeber-Email-Marketing/reviews/" page_type: "reviews" language: "en" --- AWeber 4.4 (323) [View alternatives](https://www.capterra.com/p/95949/AWeber-Email-Marketing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of AWeber Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews CM Christin M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation.“ July 9, 2026 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Design templates feel a bit limited.“ March 5, 2026 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Works well for small businesses.“ March 5, 2026 CR Christopher R CoachHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Adding in a verified email address is also slightly difficult if you dont know what you are doing, a lot of other platforms do this automatically for you“ December 25, 2024 Steve D Owner and Chief Bottle WasherE-Learning, Self-employedUsed the software for: More than 2 years. “The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades.“ February 26, 2025 CM Carolyne M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I found them to be really restrictive with my email list and I lost a lot of subscribers.“ September 17, 2024 Nanaka S Infrastructure SpecialistFinancial Services, 10,001+ employeesUsed the software for: 1-2 years. “Also, increasing the number of third-party integrations that are enabled would give users even more options when integrating AWeber with their current marketing solutions“ September 6, 2023 AR Anthony R PublisherPublishing, Self-employedUsed the software for: 1-2 years. “The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect.“ December 30, 2024 ## Showing most helpful reviews Showing 1-25 of 323 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steve D. Owner and Chief Bottle Washer E-Learning Used the software for: 2+ years ### "Aweber-The Email Marketing OG - Still Getting Better" February 26, 2025 5.0 I've been using them since 2008 so that kinda speaks for my overall happiness and experience with Aweber. Pros It works as it is supposed to, but my most liked feature is the customer service. The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades. Cons The recent cost increase. Even though it was the first major increase in a very, very long time, still, anytime you have to rework your budget to keep the tools you have used as much as Aweber, it is a hassle. But, without the increase in cost, how can we, as customers, expect Aweber to keep up with technology with their spending? Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing AWeber Originally, I do not think these two were around when I first purchased Aweber. But over the years, I've looked into these two alternatives but decided to stick with Aweber. Review Source BH Bahaa H. Planning Manager Construction Used the software for: 1-2 years ### "Tested and verified Aweber is a gem." April 11, 2025 5.0 Just as we expected the experience was phenomenal. Pros Aweber is the new gem in town. With it's excellent features it does exactly what it was created for. Connect,automate and sell your vision and dreams to the world with Aweber. Easy to use and a very user friendly tool. Cons Cons? It works perfectly we can't complain. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal is very expensive for our business. Aweber sorts us all. Review Source CM Christin M. Business Owner Construction Used the software for: 2+ years ### "Autoresponders for Nurture - All Thanks to @AWeber" July 9, 2026 5.0 This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation. Pros The fact that AWeber focuses on email marketing and autoresponders is what makes it the OG in the email marketing automation market. I like that AWeber offers drag-drop editor which makes it much easy to create, customize and send emails. Cons AWeber is among the tools that I have used for such a long time without ever encountering downtimes at all. Review Source AR Anthony R. Publisher Publishing Used the software for: 1-2 years ### "A Little Too Much for a Lot Too Little" December 30, 2024 3.0 I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support. Indeed, the service and support were, for the most part, excellent. They have good people at AWeber. My stay with AWeber lasted until recently (December 2024) when they decided to increase their prices while not really updating their services. The services at AWeber are at this point more than a touch behind other email service providers. The WYSIWYG email builder is wonky; the form generator is ancient; the templates are at are best not-bad and at worst atrocious; and the overall interface is lagging behind other companies, especially at the new price point. So, this combined with the new pricing made me look elsewhere -- and, believe me, I am glad that I did, because I found a couple other companies that are much better. One aspect of AWeber that was fantastic was their allowance of using multiple lists. That made sending emails for different businesses easy. But there is one down note about their customer service: when I emailed them about the massive price increase as well as a tacked-on fee, the response was what one would best call "glib." In their email they asserted how infrequently they increase prices and that what they're offering is more than worth the money and that if I wanted to decrease my costs all I had to do was delete some contacts and . . . You get the idea. It was the tone of the email, though, that made it somewhat condescending. AWeber overall is a good company, which is fine. The problem is that we're in a world in which a company has to be better than good. AWeber stumbled at this and didn't make my job easier. I wish them well, though I am happy they forced me to look elsewhere because I definitely found better -- and at a much lower price point. Pros AWeber is known for its fantastic customer service and support -- and deservedly so. The service and support personnel at AWeber are second-to-none: they are quick, knowledgable, open, and personable. Cons The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect. It would be correctly stated as well as be what I disliked most about AWeber was the price-to-quality ratio. Simply put, they decided to charge too much for too little. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing AWeber MC was -- and is -- too expensive. Simple. Switched from [1ShoppingCart](https://www.capterra.com/p/83912/1ShoppingCart-com/) 1ShoppingCart was a nightmare, plain and simple. Review Source AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care Used the software for: I used a free trial ### "Aweber review " April 4, 2026 4.0 Had a wonderful experience overall would highly recommend to a friend or fellow colleague. It is so worth it will not be disappointed. Pros Loved the customer support marketing sales were great. Contact management was super helpful. The form builder and security were all wonderful worth every penny. Cons I really wasn’t disappointed with anything. It was super easy to use. If I had to pick one thing I disliked. It would be the email management. Review Source VR Verified Reviewer Analyst Apparel & Fashion Used the software for: I used a free trial ### "Simple and Reliable Email Marketing Platform" March 5, 2026 5.0 Overall a reliable email marketing tool. Easy to learn, good for newsletters and basic automation. Great for beginners and small teams. Pros Easy email marketing platform. Simple campaign setup, good contact management, and helpful automation. Works well for small businesses. Cons Design templates feel a bit limited. Advanced automation features could be stronger. Pricing grows quickly as subscriber lists expand. Review Source CR Christopher R. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and Navigate around, Excellent Customer Service." December 25, 2024 4.0 I have been using it for the last 2 years and i currently use it for my email marketing. It severs everything i currently require for my email marketing and automations. Pros ease of use and ability to upload subscribers, create lists and automations as well as send bulk emails Cons they have double charged on a few occasions, although customer service is good and have refunded. Adding in a verified email address is also slightly difficult if you dont know what you are doing, a lot of other platforms do this automatically for you Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The costs of Mail Chimp were increasing. Review Source DE Duncan E. CIO E-Learning Used the software for: 2+ years ### "Good for basic requirements - watch out for price increases!" June 5, 2025 3.0 Good platform for simple requirements. We move one of our companies off Aweber owning to lack of eCommerce integration (they say they have it but its basic using tags and some idea of overall sale value, but its not a full integration like say ActiveCampaign). The automation builder lacks branching/conditional logic. So if you don't need those things its a good starting point - allthough like many other providers they did double the price on us this year. Pros Good basic feature set, Fairly easy to use, proactively tries to limit spam sign ups. Reasonable support. Cons Lack of ecommerce integration, lack of sophistication in automation builder. Have sometimes removed contacts that have been genuinely added because of sign ups on multiple lists. Price increases. Review Source Karen M. Senior Director of Marketing Construction Used the software for: 1-2 years ### "Optimization and lead generation." January 3, 2025 5.0 It is really a very useful tool to create campaigns and get more visibility, it allows us to create from professional, attractive and easy to fill subscription forms to design specific landing pages for each campaign. It helps us track comprehensive metrics by measuring open rates, clicks and conversions to then improve and make our campaigns more intuitive. Pros Enables advanced personalization of email campaigns. Reduces workload through workflow automation. Helps generate qualified leads and convert them into customers. Cons I have no complaints about this tool, it has allowed us to optimize our campaigns and generate better results. Review Source Yolandi E. Founder Management Consulting Used the software for: 6-12 months ### "Straightforward if that's your taste" February 9, 2025 4.0 For me it was a pretty bland exeperience, nothing very exciting but nothing bad Pros I've used a lot of email platforms and software, AWeber was basically the same as most of them, which meant I did not have to learn or research anything Cons There wasn't anything that really made it stand out from any other software Review Source NE Nathalie E. Consultant E-Learning Used the software for: 2+ years ### "Aweber the right tool to start as a small business entrepreneur " September 17, 2024 5.0 Great. I’ve been using Aweber for almost 7 years. But have to move to another software which include a CRM. Pros Very easy tool and the availability of the support team. Cons I would like to have more flexibility with the tool. A map would be great to have an overall view of the campaign. It would also be great to have more automations tools Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing AWeber My coach advise at that time. He was an affiliate but it was really a good choice anyway Review Source GZM Gina Zoie M. Creator Health, Wellness and Fitness Used the software for: I used a free trial ### "AWeber is the BEST for Beginners" August 28, 2023 5.0 AWeber is tried, tested, and true. I highly recommend it to anyone starting out who is new to email automation. Great customer support and documentation. The free version is perfect for the beginner and as you grow they offer more features to support your growing email marketing needs at great prices. Pros When I started my business I didn't have a clue how to use an email automation service. AWeber was recommended and I'm so glad that I signed up. Their free trial version is great for beginners. I was able to create my first landing page and web forms with ease. I also have the confidence to know that as my business grows AWeber has all the features I need to manage my email marketing and campaigns. Cons I wish the free version allowed for multiple lists. You are given one, but it would be nice if maybe they could increase that to 3 lists. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing AWeber Aweber offered the best free version to begin with. I loved how I had the flexibility to customize my web forms, landing pages, and emails within the free version. This was pivotal for my business growth as I was given the features needed to grow and nurture my email contact list. Review Source JC Jason C. Music Producer Music Used the software for: 1-2 years ### "Way better than MailChimp." May 14, 2022 5.0 I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our emails out of the Spam folder. I reached out to AWeber’s customer support multiple times and I can vouch for how AMAZING they all were. Pros Customer service is AMAZING when you need them. I can’t stress that enough. Once you learn your way around AWeber, it’s not too difficult to start creating campaigns and sending mass emails out. I love being able to have multiple list for different products and services. The A/B split testing is a really nice feature as well. They also help you connect your website domain host to help you stay out of the spam folder. Cons There is a bit of a learning curve to it. Setting up your host domain to prevent emails from landing in the spam folder is not an easy thing to setup but that’s a complicated process for ANY email marketing software. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I learned about Mailchimp’s issue with its users emails going to the spam folder with no way to resolve the issue. Review Source RG Randall G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Aweber is a must for small businesses. " August 17, 2023 5.0 I love Aweber and will continue to use all the features. Pros AWeber lets you create the lists and you are able to design forms and landing pages that meet your website design. You don't have to augment your site to make your forms look right. That was critical to me. The push notifications, social media integrations, and automation made aWeber a game changer. Cons Sometimes Aweber isn't offered as an integration possibility. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing AWeber Value, ease of use, and a lot of functionality. Also, form and landing page templates were easy to customize. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better value and Mailchimp had more limitations, especially in their pricing. Also, their form builder was terrible. Review Source MSB Manish Singh B. Affiliate Marketer Marketing and Advertising Used the software for: 2+ years ### "A Comprehensive Review of Aweber: Pros, Cons, and Overall User Experience" February 4, 2023 5.0 Aweber is well-regarded as a solid option for managing email marketing campaigns, but it may not be the best fit for everyone's needs and preferences. It's important to evaluate the specific needs and budget of your email marketing strategy before choosing a tool. But AWeber gives a free account, which is the best point of this software. Pros I like most about Aweber is the Drag-and-drop email builder, Automated email sequences, and pricing.I can subscribe and Unsubscribed people from my list. A wide range of integrations with other tools. Comprehensive reporting and analytics. Also, testing tools and a Good deliverability rateOverall, Aweber is often praised for being a reliable and effective tool for managing email marketing campaigns. Cons Its interface is outdated and not as visually appealing as other email marketing tools, and the automation features could be more flexible and customizable. Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing AWeber Because:Ease of useLow pricing with good featuresAutomationIntegrationGood customer support Review Source MA Mohamed A. معلم لبرامج ميكروسوفت E-Learning Used the software for: 6-12 months ### "My Review for Aweber" April 20, 2025 5.0 Suitable for beginners in online marketing. I like their customer support. Pros Beginner-Friendly Interface Excellent Customer Support Automation Features Free Plan Available Cons Outdated Interface in Some Areas Limited Advanced Features Template Customization Could Be Better Review Source CT Carleton T. Admin Retail Used the software for: 1-2 years ### "Industry-Standard Email Marketing" November 23, 2024 5.0 Basically, I've used Aweber for decades to handle email-marketing and collection. Works reliably and their customer support is helpful. Pros AWeber's forms are easy to implement and they're accurate. Cons Sometimes, I don't know what features exist that might benefit me. Review Source Elizabeta K. Owner Marketing and Advertising Used the software for: 2+ years ### "Build your email list with Aweber" August 2, 2021 5.0 Pros I use this software from the beginning. In the meantime, I tried almost all autoresponders but this one has the best deliverability and single optin. They have 24/7 support and you can solve any issue immediately. You can import the campaigns, duplicate them with share code, setlist automation. Many autoresponders don't allow to promote affiliate links only website links. Aweber is not among them. Cons You can't put the tracking code on their website builder Review Source VR Verified Reviewer Cofounder Retail Used the software for: 2+ years ### "You can do better" May 20, 2022 4.0 Good for beginners, but honestly, if you are going to learn email marketing, you might as well learn how to use something else. Pros Best in Class Customer Service. I don't think you will find any other email tool with better customer support. Customer support is far better than other email marketing tools. They are quick to reply & very knowledgable (Live Chat & Phone) Cons Aweber is sort of a dinosaur. They've been around for a while. But they just aren't as advanced as the newer email marketing tools out there. They keep adding new features (like landing page builder, but they are completely ignoring the fact that their ecom features & deep integrations are basically non-existent. Aweber is fine for a simple weekly newsletter, but when it comes to deep integrations with ecom they are stuck in the past (such as syncing with Shopify and allowing triggers based on the customer journey). Review Source JR Jean R. Director Internet Used the software for: 2+ years ### "A good overall product but quite expensive and quite limited" May 5, 2022 4.0 I signed up there because there were number one and it was an easy setup. Over the years competition has been improving a lot and cutting down the price while Aweber stayed the same while raising prices. I was also disappointed when I realized I was charged multiple times for one email address (for each list), and also for unsubscribes. Have to get in touch with support for them to delete in batches. Good support, that being said. Over the years I got frustrated by using the software and how much I was paying for it. Pros Deliverability to subscribers inbox. Aweber is a reference and well known so email do get in people's inbox. However that has changed in recent years in my country (France). I enjoyed the drip sequence (emails are sent in order over days), but that feature is now available in competitors for cheaper, sometimes better. Customer support has been great, very fast, friendly and responsive. Cons Templates are quite dated and the general interface is a bit limited. For example, you can only delete 100 subscribers at a time... even if you are charged for the unsubscribed users. Pricing is quite high considering the features. Too high for the money I make with the list. Languages : some part of the software are "hardcoded" in English which is problematic for foreign subscribers. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing AWeber Price and deliverability Review Source JV Julie V. Online Business Coach and Course Creator Internet Used the software for: 2+ years ### "Aweber has the BEST phone customer service around!" January 26, 2022 5.0 \[SENSITIVE CONTENT\] from Aweber phone support has been super helpful and very knowledgeable in answering all my questions. BEST SERVICE EVER! Pros I use Aweber for email marketing and lead capture but I also started adding sales pages with a low ticket offer. Pretty simple to use but when I get stuck, I just call Aweber and talk to a real person who is helpful. Cons Would like to see more integration for sales, tracking which landing page sales come from Review Source Lee A. Owner Marketing and Advertising Used the software for: 2+ years ### "More Than 10 Years As A Happy Customer" November 9, 2023 4.0 Overall, I have considered Aweber to be an integral part of my business. An autoresponder is virtually required to build a profitable online business today. I feel that Aweber is a solid software choice that will remain a staple in my entrepreneurial tool kit. Pros Aweber makes it easy and intuitive to create and manage my email list and campaigns. It has been reliable and has stood the test of time. There are many options, but I can't imagine doing business without Aweber. Cons Sometimes it can be a challenge to nail down obscure individual features. For example, changing a campaign from double opt-in to single opt-in is occasionally more difficult than it should be. Review Source Bill Laurel P. Programmer Computer Software Used the software for: 1-2 years ### "Awesome!" March 26, 2023 4.0 Pros It allows me to quickly create engaging emails with their drag-and-drop email builder. I also appreciate that I can track the success of my emails with their comprehensive reporting suite. Additionally, I love the variety of automated features like segmentation, list segmentation, and automation rules. All of these features make AWeber a great choice for businesses looking to maximize the impact of their email marketing campaigns. Cons AWeber has some features that I found difficult to use. For example, I found the automation rules difficult to configure, and the interface was a bit overwhelming. Additionally, the customer service was not always helpful or responsive to my inquiries. I also found that some of the reporting was not very detailed and I was not able to access some of the data I needed. Review Source RC Richard C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Makes life easier" November 22, 2019 5.0 First class, the support is great and on hand 24hrs a day. Its easy to see the best performing emails. Pros the sign up forms are fast and easy to design and put on any website. it links in with facebook and twitter and social media. plus PayPal or stripe, so when a customer make a purchase they get added to the right mailing list and receive the automated email Cons im unable to automate moving subscribers from one list to another when they finish a automation series Alternatives considered [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing AWeber It was focused on email marketing Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) More professional Review Source Response from AWeber November 25, 2019 Hi Richard, Thanks for your review! I noticed that you mentioned wanting to automatically move subscribers from one list to another when they complete an automation series. This is possible within AWeber, except you wouldn't need to move them from one list to another. Instead, you would keep them on the same list, and start them on a new automated series. Our support team can help you with this. Please contact us at https://www.aweber.com/contact-us.htm. Brandon O. JC Janet C. Supply Chain Manager Education Management Used the software for: 1-2 years ### "AWeber Is a Great Email Marketing Solution" April 22, 2024 5.0 Pros I am impressed by how reliable AWeber has been. AWeber has been easy to use, making it a great email marketing tool. Cons I am impressed by everything about AWeber. AWeber is flawless. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.