--- title: "AWeber Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AWeber the right Email Marketing solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/95949/AWeber-Email-Marketing/reviews/" page_type: "reviews" language: "en" --- AWeber 4.4 (323) [View alternatives](https://www.capterra.com/p/95949/AWeber-Email-Marketing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of AWeber Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews CM Christin M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation.“ July 9, 2026 CR Christopher R CoachHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Adding in a verified email address is also slightly difficult if you dont know what you are doing, a lot of other platforms do this automatically for you“ December 25, 2024 Steve D Owner and Chief Bottle WasherE-Learning, Self-employedUsed the software for: More than 2 years. “The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades.“ February 26, 2025 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Design templates feel a bit limited.“ March 5, 2026 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Works well for small businesses.“ March 5, 2026 CM Carolyne M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I found them to be really restrictive with my email list and I lost a lot of subscribers.“ September 17, 2024 AR Anthony R PublisherPublishing, Self-employedUsed the software for: 1-2 years. “I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support.“ December 30, 2024 AR Anthony R PublisherPublishing, Self-employedUsed the software for: 1-2 years. “The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect.“ December 30, 2024 ## Showing most helpful reviews Showing 1-25 of 323 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steve D. Owner and Chief Bottle Washer E-Learning Used the software for: 2+ years ### "Aweber-The Email Marketing OG - Still Getting Better" February 26, 2025 5.0 I've been using them since 2008 so that kinda speaks for my overall happiness and experience with Aweber. Pros It works as it is supposed to, but my most liked feature is the customer service. The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades. Cons The recent cost increase. Even though it was the first major increase in a very, very long time, still, anytime you have to rework your budget to keep the tools you have used as much as Aweber, it is a hassle. But, without the increase in cost, how can we, as customers, expect Aweber to keep up with technology with their spending? Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing AWeber Originally, I do not think these two were around when I first purchased Aweber. But over the years, I've looked into these two alternatives but decided to stick with Aweber. Review Source BH Bahaa H. Planning Manager Construction Used the software for: 1-2 years ### "Tested and verified Aweber is a gem." April 11, 2025 5.0 Just as we expected the experience was phenomenal. Pros Aweber is the new gem in town. With it's excellent features it does exactly what it was created for. Connect,automate and sell your vision and dreams to the world with Aweber. Easy to use and a very user friendly tool. Cons Cons? It works perfectly we can't complain. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal is very expensive for our business. Aweber sorts us all. Review Source DE Duncan E. CIO E-Learning Used the software for: 2+ years ### "Good for basic requirements - watch out for price increases!" June 5, 2025 3.0 Good platform for simple requirements. We move one of our companies off Aweber owning to lack of eCommerce integration (they say they have it but its basic using tags and some idea of overall sale value, but its not a full integration like say ActiveCampaign). The automation builder lacks branching/conditional logic. So if you don't need those things its a good starting point - allthough like many other providers they did double the price on us this year. Pros Good basic feature set, Fairly easy to use, proactively tries to limit spam sign ups. Reasonable support. Cons Lack of ecommerce integration, lack of sophistication in automation builder. Have sometimes removed contacts that have been genuinely added because of sign ups on multiple lists. Price increases. Review Source CM Christin M. Business Owner Construction Used the software for: 2+ years ### "Autoresponders for Nurture - All Thanks to @AWeber" July 9, 2026 5.0 This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation. Pros The fact that AWeber focuses on email marketing and autoresponders is what makes it the OG in the email marketing automation market. I like that AWeber offers drag-drop editor which makes it much easy to create, customize and send emails. Cons AWeber is among the tools that I have used for such a long time without ever encountering downtimes at all. Review Source Nanaka S. Infrastructure Specialist Financial Services Used the software for: 1-2 years ### "Using Email Marketing Effectively " September 6, 2023 4.0 Simple email automation solutions have simplified our marketing efforts, allowing us to easily construct dynamic campaigns. The mobile-responsive email templates ensured that our messaging reached our target audience regardless of device. AWeber's holistic approach has improved our email marketing strategy and strengthened customer relationships. Pros It's important to draw attention to some of AWeber's limitations because it distinguishes itself in the field of email marketing with two remarkable characteristics. Although useful, the reporting and analytics features could use more cutting-edge alternatives for comprehensive analysis of campaign performance. Also, increasing the number of third-party integrations that are enabled would give users even more options when integrating AWeber with their current marketing solutions Cons It's a dependable choice for email campaigns thanks to its user-friendly interface and powerful automation tools. Continuous improvement in reporting features, on the other hand, would provide marketers with even deeper insights into their email performance, allowing data-driven decisions for better results. Alternatives considered [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/) Reason for choosing AWeber The email automation features are ideal for our requirement to successfully engage our audience, and the mobile-responsive templates ensure a professional and consistent brand image. AWeber's customer service commitment and user-centric design influenced our decision. Switched from [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) We switched from another email marketing service to AWeber because we wanted a more user-friendly and robust platform. Our old solution lacked the automation capabilities we required to properly grow our marketing activities. Thanks to AWeber's user-friendly UI and attentive customer service, the transition was smooth and productive. Review Source AR Anthony R. Publisher Publishing Used the software for: 1-2 years ### "A Little Too Much for a Lot Too Little" December 30, 2024 3.0 I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support. Indeed, the service and support were, for the most part, excellent. They have good people at AWeber. My stay with AWeber lasted until recently (December 2024) when they decided to increase their prices while not really updating their services. The services at AWeber are at this point more than a touch behind other email service providers. The WYSIWYG email builder is wonky; the form generator is ancient; the templates are at are best not-bad and at worst atrocious; and the overall interface is lagging behind other companies, especially at the new price point. So, this combined with the new pricing made me look elsewhere -- and, believe me, I am glad that I did, because I found a couple other companies that are much better. One aspect of AWeber that was fantastic was their allowance of using multiple lists. That made sending emails for different businesses easy. But there is one down note about their customer service: when I emailed them about the massive price increase as well as a tacked-on fee, the response was what one would best call "glib." In their email they asserted how infrequently they increase prices and that what they're offering is more than worth the money and that if I wanted to decrease my costs all I had to do was delete some contacts and . . . You get the idea. It was the tone of the email, though, that made it somewhat condescending. AWeber overall is a good company, which is fine. The problem is that we're in a world in which a company has to be better than good. AWeber stumbled at this and didn't make my job easier. I wish them well, though I am happy they forced me to look elsewhere because I definitely found better -- and at a much lower price point. Pros AWeber is known for its fantastic customer service and support -- and deservedly so. The service and support personnel at AWeber are second-to-none: they are quick, knowledgable, open, and personable. Cons The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect. It would be correctly stated as well as be what I disliked most about AWeber was the price-to-quality ratio. Simply put, they decided to charge too much for too little. Reason for choosing AWeber MC was -- and is -- too expensive. Simple. Switched from [1ShoppingCart](https://www.capterra.com/p/83912/1ShoppingCart-com/) 1ShoppingCart was a nightmare, plain and simple. Review Source VR Verified Reviewer Analyst Apparel & Fashion Used the software for: I used a free trial ### "Simple and Reliable Email Marketing Platform" March 5, 2026 5.0 Overall a reliable email marketing tool. Easy to learn, good for newsletters and basic automation. Great for beginners and small teams. Pros Easy email marketing platform. Simple campaign setup, good contact management, and helpful automation. Works well for small businesses. Cons Design templates feel a bit limited. Advanced automation features could be stronger. Pricing grows quickly as subscriber lists expand. Review Source AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care Used the software for: I used a free trial ### "Aweber review " April 4, 2026 4.0 Had a wonderful experience overall would highly recommend to a friend or fellow colleague. It is so worth it will not be disappointed. Pros Loved the customer support marketing sales were great. Contact management was super helpful. The form builder and security were all wonderful worth every penny. Cons I really wasn’t disappointed with anything. It was super easy to use. If I had to pick one thing I disliked. It would be the email management. Review Source MA Mohamed A. معلم لبرامج ميكروسوفت E-Learning Used the software for: 6-12 months ### "My Review for Aweber" April 20, 2025 5.0 Suitable for beginners in online marketing. I like their customer support. Pros Beginner-Friendly Interface Excellent Customer Support Automation Features Free Plan Available Cons Outdated Interface in Some Areas Limited Advanced Features Template Customization Could Be Better Review Source CR Christopher R. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and Navigate around, Excellent Customer Service." December 25, 2024 4.0 I have been using it for the last 2 years and i currently use it for my email marketing. It severs everything i currently require for my email marketing and automations. Pros ease of use and ability to upload subscribers, create lists and automations as well as send bulk emails Cons they have double charged on a few occasions, although customer service is good and have refunded. Adding in a verified email address is also slightly difficult if you dont know what you are doing, a lot of other platforms do this automatically for you Review Source GZM Gina Zoie M. Creator Health, Wellness and Fitness Used the software for: I used a free trial ### "AWeber is the BEST for Beginners" August 28, 2023 5.0 AWeber is tried, tested, and true. I highly recommend it to anyone starting out who is new to email automation. Great customer support and documentation. The free version is perfect for the beginner and as you grow they offer more features to support your growing email marketing needs at great prices. Pros When I started my business I didn't have a clue how to use an email automation service. AWeber was recommended and I'm so glad that I signed up. Their free trial version is great for beginners. I was able to create my first landing page and web forms with ease. I also have the confidence to know that as my business grows AWeber has all the features I need to manage my email marketing and campaigns. Cons I wish the free version allowed for multiple lists. You are given one, but it would be nice if maybe they could increase that to 3 lists. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing AWeber Aweber offered the best free version to begin with. I loved how I had the flexibility to customize my web forms, landing pages, and emails within the free version. This was pivotal for my business growth as I was given the features needed to grow and nurture my email contact list. Review Source JC Jason C. Music Producer Music Used the software for: 1-2 years ### "Way better than MailChimp." May 14, 2022 5.0 I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our emails out of the Spam folder. I reached out to AWeber’s customer support multiple times and I can vouch for how AMAZING they all were. Pros Customer service is AMAZING when you need them. I can’t stress that enough. Once you learn your way around AWeber, it’s not too difficult to start creating campaigns and sending mass emails out. I love being able to have multiple list for different products and services. The A/B split testing is a really nice feature as well. They also help you connect your website domain host to help you stay out of the spam folder. Cons There is a bit of a learning curve to it. Setting up your host domain to prevent emails from landing in the spam folder is not an easy thing to setup but that’s a complicated process for ANY email marketing software. Review Source RG Randall G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Aweber is a must for small businesses. " August 17, 2023 5.0 I love Aweber and will continue to use all the features. Pros AWeber lets you create the lists and you are able to design forms and landing pages that meet your website design. You don't have to augment your site to make your forms look right. That was critical to me. The push notifications, social media integrations, and automation made aWeber a game changer. Cons Sometimes Aweber isn't offered as an integration possibility. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing AWeber Value, ease of use, and a lot of functionality. Also, form and landing page templates were easy to customize. Review Source NE Nathalie E. Consultant E-Learning Used the software for: 2+ years ### "Aweber the right tool to start as a small business entrepreneur " September 17, 2024 5.0 Great. I’ve been using Aweber for almost 7 years. But have to move to another software which include a CRM. Pros Very easy tool and the availability of the support team. Cons I would like to have more flexibility with the tool. A map would be great to have an overall view of the campaign. It would also be great to have more automations tools Reason for choosing AWeber My coach advise at that time. He was an affiliate but it was really a good choice anyway Review Source SS Suzanne S. Writer Writing and Editing Used the software for: 6-12 months ### "Old faithful" October 7, 2020 4.0 It's been both a positive and negative experience. I'm still not sure I will stay with them longterm. Pros Aweber has stood the test of time. It is easy to get set up and get going. I like that it is stable, and it is always encouraging to me when I see that very successful people whose emails I let into my inbox are using Aweber. Their customer service was very helpful to me when I was getting my account set up and had questions on a few things. Cons I do not care for their boring confirmation messages, and the fact that if I want something that is different, I have to get approval from them before I can use it. I also saw a huge flaw when I participated in a promotional event with several others who also use Aweber. Apparently, when somone signs up for several email lists that are all hosted on Aweber, in a short space of time, Aweber sees that behavior as "spammy" and automatically unsubscribes that person from all the lists he/she subscribed to. Their argument is that it protects Aweber customers and it protects their system overall. The problem is that it is unsubscribing people who actually want to receive these emails and if you are delivering a product by email, or even giiving information by email on how the new subscriber can receive that product, then the subscriber will never get that email. When I contacted Aweber about this twice, the support staff was very blasé about this. One support staff member was good enough to remove the block and resubscribe the persons who had been removed so they subscriber could get the emails. Another refused to do so, and said that the subscriber would have to contact them to remove the block. How many people are actually going to take this extra step to receive emails??? Review Source Yolandi E. Founder Management Consulting Used the software for: 6-12 months ### "Straightforward if that's your taste" February 9, 2025 4.0 For me it was a pretty bland exeperience, nothing very exciting but nothing bad Pros I've used a lot of email platforms and software, AWeber was basically the same as most of them, which meant I did not have to learn or research anything Cons There wasn't anything that really made it stand out from any other software Review Source CT Carleton T. Admin Retail Used the software for: 1-2 years ### "Industry-Standard Email Marketing" November 23, 2024 5.0 Basically, I've used Aweber for decades to handle email-marketing and collection. Works reliably and their customer support is helpful. Pros AWeber's forms are easy to implement and they're accurate. Cons Sometimes, I don't know what features exist that might benefit me. Review Source Saira Y. Review for Aweber Computer Software Used the software for: 6-12 months ### "Saira's review on AWeber automation." June 9, 2022 5.0 Pros I like email campaign automation and the analytics features the most. Cons AWeber should give more flexibility to more list options for free account holders in AWeber. Review Source JJ Juliet J. Blogger Health, Wellness and Fitness Used the software for: 2+ years ### "AWeber Review - Our Pros and Cons of This Platform" November 5, 2022 4.0 Aweber is one of the most affordable email marketing tools on the market compared to other tools like Getresponse and Sendinblue. The free plan allows you to send 3000 emails and you're limited to collect 500 email subscribers per month. AWeber does not do well in email deliverability. Pros What I liked most about AWeber is that it provides an easy-to-use interface that gives you a good amount of design flexibility. AWeber is a cost effective tool for small businesses. It allows you to send 3000 emails per month for free, this makes it perfect for beginners who are just getting started with email marketing. With AWeber no matter how many subscribers you have, you'll always have access to the full features of the tool. There is a cool feature in AWeber when you're creating newsletters called keep my content checkbox, where your content is saved. This feature is not available In other tools where your content is overriden as soon you switch templates. Cons The free plan offers limited features such as the list building feature where youre allowed only one list. If you want to manage more lists, it becomes expensive quickly. Generally the quality of the features that you get when you upgrade to the pro plan are not worth it. Review Source AA Adegboyega A. Ticketing Agent Leisure, Travel & Tourism Used the software for: 2+ years ### "What I Know bout AWeber" June 27, 2024 5.0 My overall experience is remarkable, AWeber is the real deal solution for automating marketing strategies. Pros AWeber enables me to seamlessly create, customize and send high volume outbound marketing emails in just few clicks. Cons I use AWeber on a daily basis and I barely come across any hectic aspect. Review Source AL Alicia L. Business Owner Luxury Goods & Jewelry Used the software for: 1-2 years ### "No Code Automation To Evolve Your Business" March 29, 2023 5.0 I was able to use the free trial to test out this platform to see if it would work for me. It also offers shared workspaces so it was easy to collaborate with the team and troubleshoot. Pros I love Aweber's ability to manage emails, the customer support is incredible, and the drag-and-drop builder. The fact there is no code automation was a huge plus for me. Cons Unfortunately, you do need to pay to make use of the features, the free version is not enough. I find it a bit pricey compared to other alternatives available. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Review Source AG Adam G. Full Stack Developer Information Technology and Services Used the software for: 2+ years ### "Campaign Management Tool" February 6, 2024 4.0 Pros AWeber is among the best email marketing automation tool. It has the best subscription plan and has PPC option. Cons For me, I find no errors on this great email marketing tool. Review Source Kenny K. Self-employed Marketing and Advertising Used the software for: 2+ years ### "Easy to use email marketing platform" July 21, 2021 5.0 AWeber is easy to use and I've always received great support when I contacted their helpdesk. Usually got helped within minutes. I can tell the support agents and team really care about the customers. I would recommend AWeber if you're looking for a good email marketing platform that offers great email deliverability and customer support. Pros I like how easy AWeber is to get started with. Everything is well-organized (lists, subscribers, tags...) and you can quickly have your email list ready to accept subscribers. I found other autoresponders or email marketing tools either too complicated or lacking features. AWeber keeps it easy for beginners and has quite some advanced features for the professional email marketer. It also has many integrations with other tools, which is good for the professionals. Cons No cons here. I've been using this tool for over a decade. If I'm being picky, maybe some extra automations could be added, but so far I've been able to do all the things that are essential for my email business. Review Source RF Regina F. Manager Marketing and Advertising Used the software for: 1-2 years ### "Aweber: An excellent choice for enhanced contact Managment" March 28, 2024 5.0 AWeber is an excellent email marketing /contact management platform for those serious about growing their business. It's also not as expensive as some others in the marketing space. Pros I love all the features that allow for segmenting and tagging of contacts. Aweber helps keep contacts from different opt-in forms together which allows for emailing what is appropriate for each contact. Cons Aweber is a bit more costly than others like Mailchimp for those just getting started. It may be a little more technical as well. Review Source Amanda V. Owner E-Learning Used the software for: 2+ years ### "I Used to Love Aweber, It is great for a beginner" July 21, 2020 3.0 I was very happy with it in the beginning, it just didn't meet my needs as my business grew. Pros I liked that it was a low annual fee for my needs. I liked that they were pretty good at following trends, like customizing user experience for my email members. Cons Honestly, I really did enjoy using this service, my business needs just grew and it didn't grow along with it fast enough for me. It was pretty hard to get everything I needed to communicate across my multiple platforms, so I eventually moved to an all-in-one platform to make my business life much easier. But they were great for a beginnner. Review Source Response from AWeber July 22, 2020 Thanks for your feedback, Amanda. We really appreciate it. Just for your awareness, a lot has changed with our platform since you left. We've been releasing tons of new features. If you're ever interested in taking another look at AWeber, we'd love to have you back. If you have any questions, please let us know. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.