# AWeber Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of AWeber Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of AWeber Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/95949/AWeber-Email-Marketing

---

# 

 AWeber Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 9, 2025

Written byAlejandra Aranda

Alejandra Aranda

Content Analyst

Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape a...

[See bio & all articles](https://www.capterra.com/resources/author/alejandra-aranda/)

Content Analyst

Edited byNiels Juist

Niels Juist

[See bio & all articles](https://www.capterra.com/resources/author/niels-juist/)

Written by [Alejandra Aranda](https://www.capterra.com/resources/author/alejandra-aranda/)

Content Analyst

Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape and implement effective marketing strategies.

Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/)

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AWeber

AWeber Overview:

### Key takeaways

Insights from verified Capterra reviews

AWeber helps email marketers build campaigns, segment contacts, and automate follow-ups without complex setups. It’s most used by small businesses in marketing and education. Users value its list management and mobile optimization, though template editing and automation depth are limited. Recent updates like workflow branching and Facebook lead syncing improve targeting.

### Our verdict

AWeber suits marketers who prioritize consistent email delivery and list organization over deep customization. Its automation tools are functional but limited, so teams should expect trade-offs in logic complexity and template control. Still, its pricing model, contact syncing, and recent workflow updates make it a practical choice for daily campaign execution.

Overall rating

Based on 321 user reviews

Reviews sentiment

Positive

88%

Neutral

9%

Negative

2%

Pros & cons

Responsive customer support team

Flexible email marketing platform

Outdated and clunky interface

Starting price

$30

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AWeber?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aweber.com&name=AWeber)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AWeber

4.4 (321)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$30

Other, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (318)

Ease Of Use

4.6 (3,394)

Value For Money

4.2 (278)

Value For Money

4.5 (2,975)

Customer Service

4.5 (263)

Customer Service

4.5 (2,976)

## AWeber alternatives

While AWeber supports core email marketing needs, your team may want to explore other tools if advanced automation, richer template customization, or a more modern interface are priorities.

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

[4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/95949/AWeber-Email-Marketing/alternatives/)

## Who uses AWeber?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive customer support team

89% positive reviews out of 95

Most reviewers find customer support consistently available, knowledgeable, and quick to resolve issues via multiple channels.

Anthony R

Publisher, 1 employee.

"I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support."

Outdated and clunky interface

42% negative reviews out of 53

Some reviewers indicate user interface feels dated, unintuitive, and lacks advanced customization and reporting options.

Kaitlyn A

Writer, 1 employee.

"AWeber is not intuitive and it is lacking some of the features that other email companies offer."

Flexible email marketing platform

98% positive reviews out of 66

Most reviewers indicate email marketing is affordable, beginner-friendly, and offers essential features for growing businesses.

Gina M

Creator, 1 employee.

"The free version is perfect for the beginner and as you grow they offer more features to support your growing email marketing needs at great prices."

Comprehensive small business marketing

92% positive reviews out of 39

Most reviewers describe marketing for small businesses as easy to manage, scalable, and effective for campaign tracking.

Hemal B

CEO, 2 - 10 employees.

"AWeber has significantly contributed to the growth of my business through Email Marketing."

## AWeber's interface

AWeber’s interface is beginner-friendly, with a clear dashboard and simple navigation for lists and automations. Reviewers note that some workflows—like email verification or template editing—feel outdated and require extra steps.

2+

Alejandra Aranda

Content Analyst

Expect a quick start with AWeber’s layout, especially for basic email tasks, but be ready for occasional friction when customizing templates or verifying sender details. Several reviewers mention needing support to navigate these steps, which can slow down campaign setup.

Ease of Use

4.3 (318)

4.3

Based on 318 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Alejandra Aranda

Content Analyst

You can build targeted campaigns, organize contacts by behavior, and preview mobile layouts before sending. These features work together to help you manage lists, segment audiences, and deliver emails that match how subscribers actually engage.

Features

4.2 (315)

4.2

Based on 315 reviews

The AWeber features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from all time published reviews.

Email campaign management

4.3 (72)

72 reviewers rated this feature

Enables users to create, schedule, and automate email campaigns with drag-and-drop tools, segmentation, and tagging. Reviewers highlight time-saving setup, flexible targeting, and reliable tracking, though some mention a learning curve.

List management

4.3 (43)

43 reviewers rated this feature

Supports organizing multiple subscriber lists with tagging and automated unsubscribes to prevent duplicate charges. Reviewers value the ability to manage campaigns by product or service, though some note limitations on the free plan.

Contact management

4.1 (38)

38 reviewers rated this feature

Helps segment contacts based on behavior and source, enabling targeted campaigns. Reviewers mention efficient searching, downloading, and integration with tools like Google Contacts as key time-savers.

Contact database

4.1 (38)

38 reviewers rated this feature

Centralizes contact storage with options to sort by tags, lists, or custom fields. Reviewers find it easy to manage and extract data for dynamic campaigns, with an intuitive layout that supports streamlined targeting.

Mobile optimization

4.0 (44)

44 reviewers rated this feature

Ensures emails display correctly across devices, with preview tools that help adapt content for smartphones. Reviewers say mobile responsiveness is essential, though some note inconsistent formatting across screens.

Behavioral automation

0 reviewers rated this feature

Triggers emails based on subscriber actions such as clicks, opens, or purchases. This allows marketers to tailor follow-ups and sequences based on real-time behavior, improving relevance and timing across campaigns.

Expert done-for-you setup

0 reviewers rated this feature

Provides hands-on support from AWeber’s team to configure accounts, import lists, and build initial campaigns. This service helps users launch faster and avoid common setup errors, especially when migrating from other platforms.

Facebook pixel tracking

0 reviewers rated this feature

Enables tracking of subscriber behavior across Facebook ads and landing pages. Marketers can measure conversions, retarget audiences, and optimize ad spend based on how contacts interact with their campaigns.

Branded click-tracking links

0 reviewers rated this feature

Lets users customize tracking URLs with their own domain, improving brand consistency and trust. This feature also supports better deliverability and analytics by aligning link behavior with campaign goals.

Workflow automation

0 reviewers rated this feature

Lets you build flexible email funnels with branching paths based on subscriber actions. You can zoom in to edit details or zoom out to view the full journey, making it easier to personalize and optimize campaigns.(Released April 2025)

Facebook lead ads integration

0 reviewers rated this feature

Automatically syncs Facebook leads into your AWeber list in real time, eliminating manual uploads. This enables instant follow-ups with personalized emails, offers, or lead magnets. (Releaed March 2025)

Automation versioning

0 reviewers rated this feature

Allows you to test and refine email workflows in a draft environment without affecting live campaigns. You can publish changes only when ready, reducing risk and improving control. (Released January 2025)

Automation checklist

0 reviewers rated this feature

Flags incomplete steps before launching a workflow, helping you avoid errors and ensure all triggers, messages, and timing are properly configured. (Released January 2025)

All key features (101)

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

45.45% of 11 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

81.82% of 11 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

100.00% of 7 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

100.00% of 5 reviewers that rated this feature as important or highly important

Set-up notifications and alerts for mobile apps.

0% of 0 reviewers...

Flags incomplete steps before launching a workflow, helping you avoid errors and ensure all triggers, messages, and timing are properly configured. (Released January 2025)

0 reviewers rated this feature

Allows you to test and refine email workflows in a draft environment without affecting live campaigns. You can publish changes only when ready, reducing risk and improving control. (Released January 2025)

0 reviewers rated this feature

Create and automatically send premade copy in response to customer messages

83.33% of 12 reviewers that rated this feature as important or highly important

Triggers emails based on subscriber actions such as clicks, opens, or purchases. This allows marketers to tailor follow-ups and sequences based on real-time behavior, improving relevance and timing across campaigns.

0 reviewers rated this feature

Lets users customize tracking URLs with their own domain, improving brand consistency and trust. This feature also supports better deliverability and analytics by aligning link behavior with campaign goals.

0 reviewers rated this feature

Track and interpret campaign performance metrics

62.50% of 16 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

64.71% of 17 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

70.59% of 17 reviewers that rated this feature as important or highly important

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

70.00% of 30 reviewers that rated this feature as important or highly important

Track the amount of clicks on individual products to measure campaign results

0% of 0 reviewers...

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

84.62% of 39 reviewers that rated this feature as important or highly important

Centralizes contact storage with options to sort by tags, lists, or custom fields. Reviewers find it easy to manage and extract data for dynamic campaigns, with an intuitive layout that supports streamlined targeting.

38 reviewers rated this feature

Manage, organize, and store contact information

66.67% of 39 reviewers that rated this feature as important or highly important

Helps segment contacts based on behavior and source, enabling targeted campaigns. Reviewers mention efficient searching, downloading, and integration with tools like Google Contacts as key time-savers.

38 reviewers rated this feature

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

80.00% of 5 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

40.00% of 10 reviewers that rated this feature as important or highly important

Visualize and analyze customer experience across all touchpoints and channels

100.00% of 1 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

57.14% of 7 reviewers that rated this feature as important or highly important

Tool to send questionnaires to customers to gauge feedback

0.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

33.33% of 3 reviewers that rated this feature as important or highly important

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

0% of 0 reviewers...

Customize data fields to support various needs and use cases

68.18% of 22 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

33.33% of 3 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

58.33% of 12 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

75.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

52.38% of 21 reviewers that rated this feature as important or highly important

Collaborate on creating a product by sharing and adjusting designs through a shared portal

50.00% of 2 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

0% of 0 reviewers...

Send automated marketing emails based on user actions over a predetermined period

50.00% of 6 reviewers that rated this feature as important or highly important

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

33.33% of 3 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

59.72% of 72 reviewers that rated this feature as important or highly important

Enables users to create, schedule, and automate email campaigns with drag-and-drop tools, segmentation, and tagging. Reviewers highlight time-saving setup, flexible targeting, and reliable tracking, though some mention a learning curve.

72 reviewers rated this feature

Manage, store and organize emails within the system or via third-party apps

0% of 0 reviewers...

Create and send email blasts/campaigns

50.00% of 28 reviewers that rated this feature as important or highly important

Set up automated email sequences to streamline outreach and engage leads/contacts

100.00% of 2 reviewers that rated this feature as important or highly important

Pre-made examples and templates for emails

100.00% of 3 reviewers that rated this feature as important or highly important

Track delivered, received, and opened emails

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

62.50% of 24 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

57.14% of 28 reviewers that rated this feature as important or highly important

Provides hands-on support from AWeber’s team to configure accounts, import lists, and build initial campaigns. This service helps users launch faster and avoid common setup errors, especially when migrating from other platforms.

0 reviewers rated this feature

Automatically syncs Facebook leads into your AWeber list in real time, eliminating manual uploads. This enables instant follow-ups with personalized emails, offers, or lead magnets. (Releaed March 2025)

0 reviewers rated this feature

Enables tracking of subscriber behavior across Facebook ads and landing pages. Marketers can measure conversions, retarget audiences, and optimize ad spend based on how contacts interact with their campaigns.

0 reviewers rated this feature

Adds a customizable form to the landing page, usually for the purposes of lead generation

80.00% of 5 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

0% of 0 reviewers...

Ensure compliance with the General Data Protection Regulation protocols

0.00% of 1 reviewers that rated this feature as important or highly important

Use AI to generate content in the form of text, images, videos, etc.

0% of 0 reviewers...

Add, edit, and manipulate HTML code directly

50.00% of 4 reviewers that rated this feature as important or highly important

Store and manage images

50.00% of 4 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

0.00% of 1 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

66.67% of 6 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

100.00% of 5 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

85.71% of 7 reviewers that rated this feature as important or highly important

Real-time alerts or notifications that inform teams about new leads or prospects

50.00% of 2 reviewers that rated this feature as important or highly important

Engage with a lead throughout the sales process by actively providing information

100.00% of 5 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

67.44% of 43 reviewers that rated this feature as important or highly important

Supports organizing multiple subscriber lists with tagging and automated unsubscribes to prevent duplicate charges. Reviewers value the ability to manage campaigns by product or service, though some note limitations on the free plan.

43 reviewers rated this feature

Automate workflows and trigger campaigns based on customer actions

64.00% of 25 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

0% of 0 reviewers...

Optimize content to ensure it is easily accessible for mobile users

75.00% of 44 reviewers that rated this feature as important or highly important

Ensures emails display correctly across devices, with preview tools that help adapt content for smartphones. Reviewers say mobile responsiveness is essential, though some note inconsistent formatting across screens.

44 reviewers rated this feature

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

0% of 0 reviewers...

Create many versions of emails, forms, or actions and gauge which is most effective

0% of 0 reviewers...

Create and update newsletter content to increase engagement

100.00% of 1 reviewers that rated this feature as important or highly important

Create new forms and/or use ready-made online form templates

114.29% of 7 reviewers that rated this feature as important or highly important

Adjust communications based on previous interactions or personal preferences

0% of 0 reviewers...

Preview materials before finalizing projects

100.00% of 2 reviewers that rated this feature as important or highly important

Streamlining repetitive tasks and activities through automated and predefined workflows

66.67% of 3 reviewers that rated this feature as important or highly important

Preview and make real-time changes in the web content

100.00% of 4 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

85.71% of 7 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

0% of 0 reviewers...

View and track pertinent metrics to find patterns and gain insights from data

70.00% of 10 reviewers that rated this feature as important or highly important

Web design that automatically adjusts to look good on different screen sizes

66.67% of 3 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

100.00% of 1 reviewers that rated this feature as important or highly important

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

100.00% of 1 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

0% of 0 reviewers...

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

0% of 0 reviewers...

Group leads or contacts based on their specific characteristics

50.00% of 4 reviewers that rated this feature as important or highly important

Optimize and manage the search engine optimization efforts for a website or digital content

0% of 0 reviewers...

Set-up SMS-based notifications and alerts for mobile devices.

0% of 0 reviewers...

Manage campaigns and track engagement for marketing efforts across social media channels

100.00% of 1 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

60.00% of 5 reviewers that rated this feature as important or highly important

Filters used to determine different types of malware threats

50.00% of 30 reviewers that rated this feature as important or highly important

Add or remove subscribers from mailing lists

55.56% of 9 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

100.00% of 2 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

14.29% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

55.56% of 9 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

0% of 0 reviewers...

Interact with data visualization elements, such as charts and graphs, to drill down into data

100.00% of 1 reviewers that rated this feature as important or highly important

Web form that allows users to enter data that is sent and processed for different reasons

0% of 0 reviewers...

Set-up notifications and alerts for web browsers and apps.

100.00% of 4 reviewers that rated this feature as important or highly important

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

100.00% of 4 reviewers that rated this feature as important or highly important

Monitor activity of individuals who visit your website using cookies

100.00% of 1 reviewers that rated this feature as important or highly important

Lets you build flexible email funnels with branching paths based on subscriber actions. You can zoom in to edit details or zoom out to view the full journey, making it easier to personalize and optimize campaigns.(Released April 2025)

0 reviewers rated this feature

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

33.33% of 3 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Alejandra Aranda

Content Analyst

You can build targeted campaigns, organize contacts by behavior, and preview mobile layouts before sending. These features work together to help you manage lists, segment audiences, and deliver emails that match how subscribers actually engage.

Features

4.2 (315)

4.2

Based on 315 reviews

## Pricing

Value for money

4.2 (278)

AWeber’s Lite plan starts at $19.99 per month or $12.50 billed annually, which is well below the average SMB marketing software budget of $72 per user, per month. Pricing scales based on subscriber count rather than seats, with no user minimums or caps.

Free Trial

[View pricing plan details](https://www.capterra.com/p/95949/AWeber-Email-Marketing/pricing/)

Done For You Email Marketing

$30.00

Other,Per Month

It includes:

-   Email setup and branding done
-   Landing page setup
-   Welcome sequences built
-   Technical integration setup
-   Signup forms created
-   Newsletter drafts delivered
-   Personal 30-minute training call
-   30 days unlimited edits
-   Unlimited email lists
-   Unlimited landing pages
-   Unlimited email automations
-   Unlimited user accounts
-   Send up to 12x subscribers volume per month
-   Priority 24/7 support
-   Advanced reporting and analytics
-   Advanced landing page features
-   Sales tracking and low transaction fees

Plus

$30.00

Other,Per Month

It includes:

-   Unlimited email lists
-   Unlimited landing pages
-   Unlimited email automations
-   Unlimited user accounts
-   Send up to 12x subscribers volume per month
-   Priority 24/7 support
-   Full template library
-   Advanced reporting and analytics
-   Advanced landing page features
-   Sales tracking and low transaction fees
-   Remove AWeber branding

Lite

$15.00

Other,Per Month

It includes:

-   1 Email list
-   Send up to 10x subscriber volume per month
-   3 Landing pages
-   3 Email automations
-   24/7 Support
-   Basic templates
-   Advanced message analytics
-   3 User accounts

Value for money

4.2 (278)

4.2

Based on 278 reviews

## Integrations

AWeber connects with a wide range of website builders, ecommerce platforms, and scheduling tools. These integrations, offered through a mix of native and third-party links, help streamline email workflows and unify subscriber data across systems.

Popular integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Alejandra Aranda

Content Analyst

Integrating AWeber with your site and scheduling tools means you can trigger emails from form fills, sync new leads without exporting lists, and track subscriber actions without switching platforms.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (263)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (263)

4.5

Based on 263 reviews

## User reviews

Overall rating

4.4

Based on 321 reviews

Filter by rating

5(174)

4(110)

3(29)

2(5)

1(3)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Analyst

Apparel & Fashion

### "Simple and Reliable Email Marketing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2026

Overall a reliable email marketing tool. Easy to learn, good for newsletters and basic automation. Great for beginners and small teams.

Pros

Easy email marketing platform. Simple campaign setup, good contact management, and helpful automation. Works well for small businesses.

Cons

Design templates feel a bit limited. Advanced automation features could be stronger. Pricing grows quickly as subscriber lists expand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Duncan E.

CIO

E-Learning

### "Good for basic requirements - watch out for price increases!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 5, 2025

Good platform for simple requirements. We move one of our companies off Aweber owning to lack of eCommerce integration (they say they have it but its basic using tags and some idea of overall sale value, but its not a full integration like say ActiveCampaign). The automation builder lacks branching/conditional logic. So if you don't need those things its a good starting point - allthough like many other providers they did double the price on us this year.

Pros

Good basic feature set, Fairly easy to use, proactively tries to limit spam sign ups. Reasonable support.

Cons

Lack of ecommerce integration, lack of sophistication in automation builder. Have sometimes removed contacts that have been genuinely added because of sign ups on multiple lists. Price increases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mohamed A.

معلم لبرامج ميكروسوفت

E-Learning

### "My Review for Aweber"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 20, 2025

Suitable for beginners in online marketing. I like their customer support.

Pros

Beginner-Friendly Interface Excellent Customer Support Automation Features Free Plan Available

Cons

Outdated Interface in Some Areas Limited Advanced Features Template Customization Could Be Better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Bahaa H.

Planning Manager

Construction

### "Tested and verified Aweber is a gem."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2025

Just as we expected the experience was phenomenal.

Pros

Aweber is the new gem in town. With it's excellent features it does exactly what it was created for. Connect,automate and sell your vision and dreams to the world with Aweber. Easy to use and a very user friendly tool.

Cons

Cons? It works perfectly we can't complain.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

PayPal is very expensive for our business. Aweber sorts us all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Steve D.

Owner and Chief Bottle Washer

E-Learning

### "Aweber-The Email Marketing OG - Still Getting Better"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

I've been using them since 2008 so that kinda speaks for my overall happiness and experience with Aweber.

Pros

It works as it is supposed to, but my most liked feature is the customer service. The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades.

Cons

The recent cost increase. Even though it was the first major increase in a very, very long time, still, anytime you have to rework your budget to keep the tools you have used as much as Aweber, it is a hassle. But, without the increase in cost, how can we, as customers, expect Aweber to keep up with technology with their spending?

Alternatives considered

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing AWeber

Originally, I do not think these two were around when I first purchased Aweber. But over the years, I've looked into these two alternatives but decided to stick with Aweber.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Peter B.

Owner

Publishing

### "A solid stalwart of the email management world"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 16, 2025

Aweber has just been a core element of my many businesses over the years. It's reliable and dependable

Pros

The functionality and ability to integrate with websites

Cons

Sometime functions appear clunky and formatting forms can be problematic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yolandi E.

Founder

Management Consulting

### "Straightforward if that's your taste"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 9, 2025

For me it was a pretty bland exeperience, nothing very exciting but nothing bad

Pros

I've used a lot of email platforms and software, AWeber was basically the same as most of them, which meant I did not have to learn or research anything

Cons

There wasn't anything that really made it stand out from any other software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Seller

Wholesale

### "Aweber (honest) review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 13, 2025

overall i am not a fan of aweber. I used to be but not anymore

Pros

Easy setup within the fairly clear dashboard

Cons

Deliverability was ok, now its turned very bad

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing AWeber

slightly cheaper with similar elements within the dashboard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Karen M.

Senior Director of Marketing

Construction

### "Optimization and lead generation."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 3, 2025

It is really a very useful tool to create campaigns and get more visibility, it allows us to create from professional, attractive and easy to fill subscription forms to design specific landing pages for each campaign. It helps us track comprehensive metrics by measuring open rates, clicks and conversions to then improve and make our campaigns more intuitive.

Pros

Enables advanced personalization of email campaigns. Reduces workload through workflow automation. Helps generate qualified leads and convert them into customers.

Cons

I have no complaints about this tool, it has allowed us to optimize our campaigns and generate better results.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Anthony R.

Publisher

Publishing

### "A Little Too Much for a Lot Too Little"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

December 30, 2024

I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support. Indeed, the service and support were, for the most part, excellent. They have good people at AWeber. My stay with AWeber lasted until recently (December 2024) when they decided to increase their prices while not really updating their services. The services at AWeber are at this point more than a touch behind other email service providers. The WYSIWYG email builder is wonky; the form generator is ancient; the templates are at are best not-bad and at worst atrocious; and the overall interface is lagging behind other companies, especially at the new price point. So, this combined with the new pricing made me look elsewhere -- and, believe me, I am glad that I did, because I found a couple other companies that are much better. One aspect of AWeber that was fantastic was their allowance of using multiple lists. That made sending emails for different businesses easy. But there is one down note about their customer service: when I emailed them about the massive price increase as well as a tacked-on fee, the response was what one would best call "glib." In their email they asserted how infrequently they increase prices and that what they're offering is more than worth the money and that if I wanted to decrease my costs all I had to do was delete some contacts and . . . You get the idea. It was the tone of the email, though, that made it somewhat condescending. AWeber overall is a good company, which is fine. The problem is that we're in a world in which a company has to be better than good. AWeber stumbled at this and didn't make my job easier. I wish them well, though I am happy they forced me to look elsewhere because I definitely found better -- and at a much lower price point.

Pros

AWeber is known for its fantastic customer service and support -- and deservedly so. The service and support personnel at AWeber are second-to-none: they are quick, knowledgable, open, and personable.

Cons

The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect. It would be correctly stated as well as be what I disliked most about AWeber was the price-to-quality ratio. Simply put, they decided to charge too much for too little.

Switched from

[1ShoppingCart](https://www.capterra.com/p/83912/1ShoppingCart-com/)

1ShoppingCart was a nightmare, plain and simple.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing AWeber

MC was -- and is -- too expensive. Simple.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/95949/AWeber-Email-Marketing/reviews/)

## FAQs

AWeber’s Lite plan starts at $19.99 per month or $12.50 billed annually. Pricing scales based on the number of subscribers, not users, and includes unlimited email sends across all plans.

Yes. AWeber includes automation features such as behavioral triggers, split paths, and workflow versioning. These tools help users build personalized email sequences based on subscriber actions.

Yes. AWeber supports integrations with website builders, ecommerce platforms, and scheduling tools. These include both native and third-party connections to sync contacts and trigger campaigns.

Yes. AWeber is primarily used by small businesses, especially those in marketing, health, and e-learning. Its pricing model and feature set are designed to support growing subscriber lists without seat-based costs.

Yes. AWeber includes a drag-and-drop landing page builder with customizable templates. Users can create sign-up forms, connect payment options, and track performance directly within the platform.

AWeber provides 24/7 live chat and email support across all plans, including the free tier. Phone support is available during U.S. business hours, and users also have access to a detailed knowledge base.

Yes. AWeber offers direct integration with Facebook lead ads, allowing real-time syncing of new leads into your email list for immediate follow-up and campaign targeting.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from AWeber’s own online content in September 2025, including the product's website and its social media channels.
    

## Related reading

### [Best Email Marketing Strategies: A Complete Guide](https://www.capterra.com/resources/email-marketing-strategies/)

Published January 28, 2025 by [Krista Hillis](https://www.capterra.com/resources/author/krista-hillis-guest-contributor/)

### [Capterra Value Report: A Price Comparison Guide for Email Marketing Software](https://www.capterra.com/resources/email-marketing-software-pricing-report/)

Published July 18, 2024 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

### [A Marketing Pro’s Tips for Building a Loyal Email Audience](https://www.capterra.com/resources/email-marketing-tips/)

Published October 7, 2024 by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) and [Marisa Lather](https://www.capterra.com/resources/author/marisa-lather/)

### [5 Key Features of SMS Marketing Software and Top Products That Offer Them](https://www.capterra.com/resources/key-features-of-sms-marketing-software/)

Published March 20, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

### [7 Top-Rated Free Marketing Automation Software](https://www.capterra.com/resources/free-marketing-automation-software/)

Published January 17, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

Popular comparisons

[Brevo vs AWeber](https://www.capterra.com/compare/95949-132996/AWeber-Email-Marketing-vs-brevo)[Mailchimp vs AWeber](https://www.capterra.com/compare/95949-110228/AWeber-Email-Marketing-vs-MailChimp)[Gmail vs AWeber](https://www.capterra.com/compare/95949-202338/AWeber-Email-Marketing-vs-Gmail)[MailerLite vs AWeber](https://www.capterra.com/compare/95949-136603/AWeber-Email-Marketing-vs-MailerLite)[ActiveCampaign vs AWeber](https://www.capterra.com/compare/79367-95949/ActiveCampaign-vs-AWeber-Email-Marketing)[Constant Contact vs AWeber](https://www.capterra.com/compare/31898-95949/Constant-Contact-vs-AWeber-Email-Marketing)[HubSpot Marketing Hub vs AWeber](https://www.capterra.com/compare/95949-171840/AWeber-Email-Marketing-vs-HubSpot-Marketing)[Systeme.io vs AWeber](https://www.capterra.com/compare/95949-198994/AWeber-Email-Marketing-vs-Systeme)

[Omnisend vs AWeber](https://www.capterra.com/compare/95949-153508/AWeber-Email-Marketing-vs-Omnisend)[EngageBay CRM vs AWeber](https://www.capterra.com/compare/95949-178819/AWeber-Email-Marketing-vs-EngageBay-Marketing)[Klaviyo vs AWeber](https://www.capterra.com/compare/95949-156699/AWeber-Email-Marketing-vs-Klaviyo)[EmailOctopus vs AWeber](https://www.capterra.com/compare/95949-147415/AWeber-Email-Marketing-vs-EmailOctopus)[GetResponse vs AWeber](https://www.capterra.com/compare/95949-153948/AWeber-Email-Marketing-vs-GetResponse)[Marketo Engage vs AWeber](https://www.capterra.com/compare/75130-95949/Marketo-Lead-Management-vs-AWeber-Email-Marketing)[Salesforce Marketing Cloud Account Engagement vs AWeber](https://www.capterra.com/compare/95949-134593/AWeber-Email-Marketing-vs-Pardot)[Keap vs AWeber](https://www.capterra.com/compare/76390-95949/Infusionsoft-vs-AWeber-Email-Marketing) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)