---
title: "AWeber Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AWeber Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/95949/AWeber-Email-Marketing/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 AWeber Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AWeber

## What is AWeber?

AWeber is an email marketing platform built for small businesses, coaches, affiliate marketers, and online retailers. Everything you need to build an audience, automate your follow-up, and sell, all in one place. AWeber's Workflow Builder automates your subscriber journey. Split Paths route each subscriber based on clicks, opens, purchases, and tags. All inside one automation. Per-workflow timezone control ensures every email arrives at the right time for every subscriber. The AI Writing Assistant generates subject lines and email copy inside the builder. The Newsletter Assistant writes weekly emails in your voice automatically. Build landing pages, collect subscribers, sell digital products, and trigger automations without third-party tools. AWeber's in-house Deliverability Team monitors dozens of email signals around the clock. Domain authentication, list hygiene, and sender reputation monitoring protect inbox placement for every sender. Live support available 24/7.

## What is AWeber used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 322 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Pros & cons

Responsive and knowledgeable support

Flexible email marketing solution

Outdated and unintuitive interface

Starting price

$30

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026
-   Marketing Automation / 2026
-   Landing Page / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AWeber?[Manage this product listing](https://www.g2.com/products/aweber/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AWeber

4.4 (323)

VS.

[4.6 (3,527)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$30

Other, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (320)

Ease Of Use

4.6 (3,515)

Value For Money

4.2 (280)

Value For Money

4.5 (3,092)

Customer Service

4.5 (265)

Customer Service

4.5 (3,091)

## AWeber alternatives

[4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (657)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/95949/AWeber-Email-Marketing/alternatives/)

## FAQs about AWeber

Overview

### What problems does AWeber solve?

AWeber solves the manual work of building, organizing, and following up with email audiences by providing sign-up forms, contact tags, segments, scheduled newsletters, and autoresponder sequences. It helps small-business marketers, creators, affiliate marketers, and sales teams send targeted campaigns, separate prospects from customers, and use opens and clicks to refine follow-ups.

Answer based on 229 reviews

Overview

### Which roles and teams benefit most from AWeber?

AWeber is most used by small-business owners, founders, and executives who manage customer communications and promotional email campaigns directly. Marketing managers and directors use it to build subscriber lists, schedule newsletters, and track engagement. Coaches, consultants, creators, writers, and freelancers rely on automated follow-ups to nurture audiences and share services or content.

Answer based on 293 reviews

Overview

### What company size and industries is AWeber built for?

AWeber is for small businesses, with 91% of reviewers in this segment, especially Marketing and Advertising organizations at 24%. It also serves coaches, affiliate marketers, bloggers, online retailers, and creators, with reviewer representation in Health, Wellness and Fitness at 10% and E-Learning at 7%.

Answer based on 323 reviews

Features and Usability

### What are the key features of AWeber?

AWeber includes email campaign management with templates, mobile optimization, and email marketing tools for creating and delivering campaigns. Its contact database, list management, tagging, and segmentation help organize subscribers and target messages based on actions. Marketing automation supports automated subscriber journeys, while CAN-SPAM Compliance is also included.

Answer based on 46 reviews

Pricing

### How much does it cost and what fees or limitations are included?

AWeber offers a $15/month Lite plan, or 12.50/month when billed annually, with one email list, three automations, and three landing pages. Plus costs 30/month, falling to 20/month annually; Done For You Email Marketing starts at 30/month. A free trial is available. Reviewers report costs can rise as lists grow and cite price increases.

Answer based on 120 reviews

Integrations

### Which third-party tools and platforms does AWeber integrate with?

AWeber integrates with over 90 integrations, including WordPress, ClickFunnels, Google Analytics 360, PayPal, Zapier, Airtable, Acuity Scheduling, and Adobe Commerce. WordPress supports embedded signup forms and subscriber capture, while Zapier links AWeber with additional services. Payment and analytics connections support buyer-list automation and campaign tracking.

Answer based on 60 reviews

Getting Started and Support

### How easy is it to onboard and train a team on AWeber?

AWeber offers live online training, webinars, documentation, and videos to help teams get started. Reviewers report that beginners and nontechnical users can learn basic email campaigns, lists, and automations quickly, often with support assistance. Admins and users configuring advanced features, campaign design, or domain settings may need more practice and tutorial time.

Answer based on 25 reviews

Getting Started and Support

### What customer support options does AWeber offer, and how do users rate the experience?

AWeber offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users commonly report fast, knowledgeable, helpful assistance, especially through chat and phone. Some users, however, cite delayed replies for urgent or account issues, inconsistent guidance, and occasional responses they found unhelpful or dismissive.

Answer based on 110 reviews

Email

### How well does AWeber handle email marketing?

AWeber supports email marketing with templates, drag-and-drop editing, segmentation, autoresponders, and campaign analytics. Small businesses and digital marketers often value its deliverability, list management, and scheduled messages, while some users find the email builder, template flexibility, and interface dated. Complex automation workflows can also require integrations or workarounds.

Answer based on 129 reviews

## Who uses AWeber?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and knowledgeable support

90% positive reviews out of 96

Most reviewers find customer support consistently accessible, helpful, and quick to resolve issues or answer questions.

Anthony R.

Publisher, 1 employee.

"I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support."

Outdated and unintuitive interface

42% negative reviews out of 53

Some users report the user interface feels dated, clunky, and lacks intuitive navigation and advanced customization.

Anonymous User

Writer, 1 employee.

"AWeber is not intuitive and it is lacking some of the features that other email companies offer."

Flexible email marketing solution

99% positive reviews out of 68

Most reviewers describe email marketing as beginner-friendly, affordable, and effective for growing and managing campaigns.

Regina F.

Manager, 1 employee.

"AWeber is an excellent email marketing /contact management platform for those serious about growing their business."

Comprehensive marketing for small firms

92% positive reviews out of 40

Most reviewers indicate marketing for small businesses is streamlined, with helpful analytics and tools for campaign management.

## Features

AI summary

Based on 20,574 Email Marketing reviews

Capterra data shows that buyers of email marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**45%**)
-   **Contact Management** (**40%**)

AWeber supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send campaigns more efficiently, plan outreach at the right time, and keep subscriber information organized, allowing teams to manage email marketing with better consistency and control.

Email Campaign Management

4.5 (72)

59.72% of 72 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Campaign Scheduling

4.5 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Contact Management

4.4 (40)

67.50% of 40 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

List Management

4.4 (43)

67.44% of 43 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Mobile Optimization

4.3 (44)

75.00% of 44 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Contact Database

4.5 (39)

84.62% of 39 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

AWeber 90 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- App Notifications: Set-up notifications and alerts for mobile apps.
- Authentication: Verify the identity of users/devices to enable secure access
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation
- Forms Management: Store, manage and track all forms in a centralized location
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- HTML Editor: Add, edit, and manipulate HTML code directly
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Forms: Create new forms and/or use ready-made online form templates
- Personalization: Adjust communications based on previous interactions or personal preferences
- Preview Functionality: Preview materials before finalizing projects
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Responsive Web Design: Web design that automatically adjusts to look good on different screen sizes
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Segmentation: Group leads or contacts based on their specific characteristics
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices.
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Spam Blocker: Filters used to determine different types of malware threats
- Subscriber Management: Add or remove subscribers from mailing lists
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web Notifications: Set-up notifications and alerts for web browsers and apps.
- Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (317)

4.2

Based on 317 reviews

## Pricing

Value for money

4.2 (280)

Free Trial

[View pricing plan details](https://www.capterra.com/p/95949/AWeber-Email-Marketing/pricing/)

Done For You Email Marketing

$30.00

Other,Per Month

It includes:

-   Newsletter drafts delivered
-   Signup forms created
-   Technical integration setup
-   Welcome sequences built
-   Landing page setup
-   Unlimited landing pages
-   Email setup and branding done
-   Unlimited email automations
-   Unlimited user accounts
-   Send up to 12x subscribers volume per month
-   Priority 24/7 support
-   Advanced reporting and analytics
-   Advanced landing page features
-   Sales tracking and low transaction fees
-   Unlimited email lists
-   30 days unlimited edits
-   Personal 30-minute training call

Plus

$30.00

Other,Per Month

It includes:

-   Full template library
-   Send up to 12x subscribers volume per month
-   Unlimited email lists
-   Unlimited landing pages
-   Unlimited email automations
-   Unlimited user accounts
-   Priority 24/7 support
-   Advanced reporting and analytics
-   Advanced landing page features
-   Sales tracking and low transaction fees
-   Remove AWeber branding

Lite

$15.00

Other,Per Month

It includes:

-   1 Email list
-   Send up to 10x subscriber volume per month
-   3 Landing pages
-   3 Email automations
-   24/7 Support
-   Basic templates
-   Advanced message analytics
-   3 User accounts

Value for money

4.2 (280)

4.2

Based on 280 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (265)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (265)

4.5

Based on 265 reviews

## User reviews

Overall rating

4.4

Based on 322 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(174)

4(111)

3(29)

2(5)

1(3)

Mentioned topic

Recent reviews first, then most helpful

CM

Christin M.

Business Owner

Used the software for: 3-5 years

### "Autoresponders for Nurture - All Thanks to @AWeber"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2026

This is a big Win, the emails deliverability never hit spam, this makes @AWeber the most appropriate tool for email marketing automation.

Pros

The fact that AWeber focuses on email marketing and autoresponders is what makes it the OG in the email marketing automation market. I like that AWeber offers drag-drop editor which makes it much easy to create, customize and send emails.

Cons

AWeber is among the tools that I have used for such a long time without ever encountering downtimes at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Peer support specialist, drug and alcohol counselor

Used the software for: I used a free trial

### "Aweber review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 6, 2026

Had a wonderful experience overall would highly recommend to a friend or fellow colleague. It is so worth it will not be disappointed.

Pros

Loved the customer support marketing sales were great. Contact management was super helpful. The form builder and security were all wonderful worth every penny.

Cons

I really wasn’t disappointed with anything. It was super easy to use. If I had to pick one thing I disliked. It would be the email management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Analyst

Used the software for: I used a free trial

### "Simple and Reliable Email Marketing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

Overall a reliable email marketing tool. Easy to learn, good for newsletters and basic automation. Great for beginners and small teams.

Pros

Easy email marketing platform. Simple campaign setup, good contact management, and helpful automation. Works well for small businesses.

Cons

Design templates feel a bit limited. Advanced automation features could be stronger. Pricing grows quickly as subscriber lists expand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Steve D.

Owner and Chief Bottle Washer

Used the software for: 3-5 years

### "Aweber-The Email Marketing OG - Still Getting Better"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

I've been using them since 2008 so that kinda speaks for my overall happiness and experience with Aweber.

Pros

It works as it is supposed to, but my most liked feature is the customer service. The app/tool can be great 99% of the time, but that one time you need help, you want that support ASAP, and Aweber delivers this in spades.

Cons

The recent cost increase. Even though it was the first major increase in a very, very long time, still, anytime you have to rework your budget to keep the tools you have used as much as Aweber, it is a hassle. But, without the increase in cost, how can we, as customers, expect Aweber to keep up with technology with their spending?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Planning Manager

Used the software for: 1-3 years

### "Tested and verified Aweber is a gem."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2025

Just as we expected the experience was phenomenal.

Pros

Aweber is the new gem in town. With it's excellent features it does exactly what it was created for. Connect,automate and sell your vision and dreams to the world with Aweber. Easy to use and a very user friendly tool.

Cons

Cons? It works perfectly we can't complain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Duncan E.

CIO

Used the software for: 3-5 years

### "Good for basic requirements - watch out for price increases!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 6, 2025

Good platform for simple requirements. We move one of our companies off Aweber owning to lack of eCommerce integration (they say they have it but its basic using tags and some idea of overall sale value, but its not a full integration like say ActiveCampaign). The automation builder lacks branching/conditional logic. So if you don't need those things its a good starting point - allthough like many other providers they did double the price on us this year.

Pros

Good basic feature set, Fairly easy to use, proactively tries to limit spam sign ups. Reasonable support.

Cons

Lack of ecommerce integration, lack of sophistication in automation builder. Have sometimes removed contacts that have been genuinely added because of sign ups on multiple lists. Price increases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nanaka S.

Infrastructure Specialist

Used the software for: 1-3 years

### "Using Email Marketing Effectively "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 7, 2023

Simple email automation solutions have simplified our marketing efforts, allowing us to easily construct dynamic campaigns. The mobile-responsive email templates ensured that our messaging reached our target audience regardless of device. AWeber's holistic approach has improved our email marketing strategy and strengthened customer relationships.

Pros

It's important to draw attention to some of AWeber's limitations because it distinguishes itself in the field of email marketing with two remarkable characteristics. Although useful, the reporting and analytics features could use more cutting-edge alternatives for comprehensive analysis of campaign performance. Also, increasing the number of third-party integrations that are enabled would give users even more options when integrating AWeber with their current marketing solutions

Cons

It's a dependable choice for email campaigns thanks to its user-friendly interface and powerful automation tools. Continuous improvement in reporting features, on the other hand, would provide marketers with even deeper insights into their email performance, allowing data-driven decisions for better results.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Publisher

Used the software for: 1-3 years

### "A Little Too Much for a Lot Too Little"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

January 2, 2025

I joined AWeber on the advice of more than a few people in my circles, with the strongest accolade being about the superb customer support. Indeed, the service and support were, for the most part, excellent. They have good people at AWeber. My stay with AWeber lasted until recently (December 2024) when they decided to increase their prices while not really updating their services. The services at AWeber are at this point more than a touch behind other email service providers. The WYSIWYG email builder is wonky; the form generator is ancient; the templates are at are best not-bad and at worst atrocious; and the overall interface is lagging behind other companies, especially at the new price point. So, this combined with the new pricing made me look elsewhere -- and, believe me, I am glad that I did, because I found a couple other companies that are much better. One aspect of AWeber that was fantastic was their allowance of using multiple lists. That made sending emails for different businesses easy. But there is one down note about their customer service: when I emailed them about the massive price increase as well as a tacked-on fee, the response was what one would best call "glib." In their email they asserted how infrequently they increase prices and that what they're offering is more than worth the money and that if I wanted to decrease my costs all I had to do was delete some contacts and . . . You get the idea. It was the tone of the email, though, that made it somewhat condescending. AWeber overall is a good company, which is fine. The problem is that we're in a world in which a company has to be better than good. AWeber stumbled at this and didn't make my job easier. I wish them well, though I am happy they forced me to look elsewhere because I definitely found better -- and at a much lower price point.

Pros

AWeber is known for its fantastic customer service and support -- and deservedly so. The service and support personnel at AWeber are second-to-none: they are quick, knowledgable, open, and personable.

Cons

The issue that made me leave AWeber was primarily pricing, although to state that it was pricing alone would be incorrect. It would be correctly stated as well as be what I disliked most about AWeber was the price-to-quality ratio. Simply put, they decided to charge too much for too little.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephen B.

technology consultant

Used the software for: 3-5 years

### "Aweber is the prefect email service for beginning and advanced marketers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 10, 2022

I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is well worth taking the time to learn how to use it.

Pros

Aweber is designed for marketers. It has a great automation system with many advanced features, like "if/else" and segmentation, that are well worth investing the time to learn. It is a great service for online marketers looking to make the next step. The telephone support is very helpful.

Cons

Aweber usually costs more than other services, but it is usually worth spending the extra money because it provides benefits like 24/7 telephone and chat support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

معلم لبرامج ميكروسوفت

Used the software for: Less than 1 year

### "My Review for Aweber"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2025

Suitable for beginners in online marketing. I like their customer support.

Pros

Beginner-Friendly Interface Excellent Customer Support Automation Features Free Plan Available

Cons

Outdated Interface in Some Areas Limited Advanced Features Template Customization Could Be Better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/95949/AWeber-Email-Marketing/reviews/)

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