Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $135.00/month
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Dial 800
  • www.dial800.com
  • Founded 1989
  • United States

About CallView 360

1) Reports: Everything you need to know about your incoming and outgoing calls. 2) Recordings: Listen, download, or email any call. 3) Demographics: Get to know your callers with extensive demographic information of the households calling you.


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CallView 360 Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

CallView 360 Reviews Recently Reviewed!

My experience with this software was wonderful. It offered robust options and made our jobs easy.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I liked the fact that it was accurate. It also helped us to offer more training to our representative.

Cons: There was not anything I did not like about this software. It offered more that I wanted or expected.

Overall: I benefited by being able to really see what my call center representatives are doing and narrow down how to train them where it was needed.