# Page 2 | iVisitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is iVisitor the right Visitor Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/95961/iVisitor/reviews

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iVisitor

4.5 (46)

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Last updated March 13th, 2026

# Page 2 - Reviews of iVisitor

## Showing most helpful reviews

Showing 26-46 of 46 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PB

Patrick B.  
Property Manager  
  
Used the software for:

### "iVisitor at our building"

March 9, 2015

4.0

We have iVisitor integrated with C-Cure at our building and it works nicely. Each visitor badge printed sends an update to our security system activating the badge for just that day and for just the turnstiles the guest will be using. Since the system is on the web, all of our tenants have access to enter their own visitors. We also do a nightly upload to iVisitor that syncs it with C-Cure, thereby eliminating the need to add and delete users manually. As you can imagine, that's a nice feature to have at the building of 1.2 million square feet. Our biggest issue has been web printing to Datamax thermal label printers. The configuration is a bear. The support folks at Veristream were helpful but this issue costs them a star. If they had a more turnkey printing solution they'd get an A+ because the product really is pretty good. I'd recommend it.

Review Source

LL

Larry L.  
Delivery Center Stategy and Operations Lead  
Management Consulting  
Used the software for: Less than 6 months

### "Virtual Visitor Badging Kiosk"

August 5, 2016

5.0

Sales and technical support from initial contact to local implementation has been excellent. Response time and engagement also excellent whether reaching out to Sales Support team or Help Desk. Courteous and professional.

Pros

Incredibly easy to operate with a lot of flexibility and customization capability. We've taken a "meat and potatoes" initial approach but intend to leverage full capabilities as we roll out to other North American Centers.

Cons

We would like to have the capability to print badges in a couple of colors.

Review Source

CA

Carl A.  
Network Engineer  
Warehousing  
Used the software for: 6-12 months

### "Exceeds Security Requirements"

May 13, 2019

5.0

We have noticed the amount of traffic that flows through our building that was previously unaccounted for. This is huge as we have a warehouse environment and can't afford to lose inventory.

Pros

Ease of Use and Setup Functionality for Multiple Sites Access Levels Accessibility from Anywhere with Internet Connection

Cons

Cost for a small business - This is more for an Enterprise environment

Review Source

Response from Building Intelligence

May 15, 2019

Glad our software has been able to help you exceed your security requirements, and keep better track of all your visitors!

CS

Cathy S.  
  
  
Used the software for:

### "Just implementing so not fully functional yet."

September 17, 2015

5.0

We evaluated numerous products when we started looking for a visitor control system and iVisitor was the only one that had the capabilities we needed. Additionally, we receive immediate and friendly support from Laurel and the rest of your support team any time we have a question. I am impressed with your service and support. I do have one suggestion however that we feel would enhance your product. You should give Admin users the ability to perform configuration of certain features, such as add/remove fields, alter field names, set up security classes and functionality.

Review Source

LB

Lee B.  
Security Supervisor  
  
Used the software for:

### "Best deal in town."

January 12, 2015

4.0

After looking at five visitor management systems, I picked iVisitor as the clear choice. iVisitor has features only seen in for purchase systems that cost from $8,000 per station to $50,000 per system, and iVisitor does most of the system upkeep and administration for you! Laurel has been there every step of the way and is a fantastic resource! iVisitor works hard to make their interface as intuitive and user friendly as possible. One thing I would like to see is the kiosk feature evolve to allow the visitor to scan their own license and take their own picture.

Review Source

JH

Jennifer H.  
Assistant Real Estate Manager  
  
Used the software for:

### "iVisitor Review - 5 STARS"

March 6, 2015

5.0

iVisitor is the most superior and technically advanced visitor management system I have had the honor to work with. Veristream's seamless software, impeccable customer service and quick turnaround on requests is why they are so successful in the marketplace. I give Veristream 5 stars and know the tenants in our building would as well. Their product, iVisitor, has streamlined guest and vendor check-ins for a safer and more productive transition from our lobby to their floor destination. If you want the best, look no further, Veristream has the solution.

Review Source

TC

Thomas C.  
Quality Engineer  
  
Used the software for:

### "Phoenix Contact Review of iVisitor"

March 11, 2015

5.0

The system is very simplistic, which makes it great for everyone to quickly pick up on. Curtis and Liz are excellent when it comes to customer service. They are always there and eager to help when there is a problem, even if the problem does not originate at Veristream. The system downtime is non-existent There is some customization that Phoenix Contact would like to have, but it is not available to be incorporated into the program. These have been discussed with Curtis. Overall, I would recommend this system to anyone.

Review Source

KK

Keith K.  
  
  
Used the software for:

### "Great Product, Great Customer Service"

March 6, 2015

5.0

I have been a customer of IVisitor for well over 13 years and have always been impressed with the reliability, ease of use and some of the best customer service I have run across. In addition, I have been very impressed with the continued improvement in regards to technology upgrades(Self service kiosk, mobile phone application, etc..) I have recommended this product numerous times to many of my counterparts because of the reliability, technology but mostly because of the stellar customer service.

Review Source

NN

Nancy N.  
Director, Hospitality Services  
  
Used the software for:

### "Just what we were looking for"

March 6, 2015

4.0

We have been very satisfied with I-Visitor capabilities as well as the service. The implementation was done with relative ease. Only downside really is that the self-check in has not really gotten the utilization we had hoped for. This may have something to do with the touchscreen monitor being overly sensitive. We have been very happy with the product though and it is very intuitive/easy to use.

Review Source

AH

Amy H.  
Executive Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Why didn't we do this sooner"

December 7, 2018

5.0

Pros

Quick check-in Background Checks 24/7 Support

Cons

This software needs an mobile app, but otherwise works well.

Review Source

MM

Mike M.  
Security Leader  
  
Used the software for:

### "Security Leader "

March 6, 2015

5.0

This Tool has enhanced my overall physical program by 10 fold. The iVisitor team and leadership that Curtis has provide made the transition and maintenance seamless. We did have problems on the backend with the GE Oracle data base keeping current with the IVisitor feed. This since has been rectified.

Review Source

HH

Holden H.  
Export & Legal Compliance Analyst  
Import and Export  
Used the software for: Less than 6 months

### "still in early stages of testing and gathering feedback"

November 9, 2017

4.0

doing away with our manual process. this is more streamlined and simple process.

Pros

screening tool is a great in assisting with enhancing Export Compliance. Very simple process from Employee User Type perspective. Notifies visitor and host.

Cons

the pictures are horrible when printed out to the point I don't see why its even necessary to have a picture. still in early stages of testing and gathering feedback

Review Source

CM

Centralmark M.  
  
  
Used the software for:

### "null"

March 2, 2019

5.0

Review Source

SM

SHAHID M.  
  
  
Used the software for:

### "null"

July 7, 2018

4.0

Review Source

jP

jason P.  
  
  
Used the software for:

### "Full encompassing application"

January 26, 2017

4.0

With the ability to not only track visitors, it creates custom badges, integrate into security badge system and check for dangerous parties. Awesome !

Pros

Encompassing

Cons

Setups are not as easy and I would like

Review Source

JC

Joseph C.  
Building Manager  
  
Used the software for:

### "iViistor NYTimes Building"

January 12, 2015

5.0

Great product and technical support. Easy to use, we deployed to fifteen plus tenants without much instruction. We presently replaced the lobby sign in register with iVisitor also.

Review Source

KP

Kristen P.  
Staff Assistant  
  
Used the software for:

### "Great support!"

March 6, 2015

5.0

iVisitor really streamlines our visitor management and security in the building. Curtis is easy to reach and very attentive if ever there is a need with tenants. Zero complaints!

Review Source

DW

Daryl W.  
Project Manager  
  
Used the software for:

### "GE Review"

March 6, 2015

5.0

We have been using iVisitor for a number of years and find it easy to use. The system has more features than we use and seems to be enhancing it's features.

Review Source

MA

Mark A.  
Business Systems Analyst  
  
Used the software for:

### "Excellent"

March 6, 2015

5.0

Excellent, easy to use, intuitive software while still maintaining the necessary and nice to have features. Great and responsive support staff.

Review Source

MJ

Mike J.  
Systems Manager  
  
Used the software for:

### "I Visitor Review"

March 17, 2015

4.0

We have been using I-Visitor for over a year. Seems to be going well with little to no issues

Review Source

JC

Joel C.  
Security Director  
  
Used the software for:

### "So far relatively painless to use. The duplicate name entry continues to be an issue"

April 3, 2015

3.0

User friendly. Duplicate name entries with CSV file uploads is an ongoing issue.

Review Source

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