---
title: "WhatsUp Gold Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about WhatsUp Gold Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more."
source_url: "https://www.capterra.com/p/96050/WhatsUp-Gold/"
page_type: "product"
language: "en"
---

# 

 WhatsUp Gold Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WhatsUp Gold

## What is WhatsUp Gold?

WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline

## What is WhatsUp Gold used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Mapping](https://www.capterra.com/network-mapping-software/)

Top alternative

Featured

Overall rating

Based on 227 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

1%

Starting price

$1169

Other, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WhatsUp Gold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.progress.com&name=WhatsUp Gold)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WhatsUp Gold

4.5 (227)

VS.

[4.6 (319)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

$1169

Other, Per Year

Starting Price

$95

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (227)

Ease Of Use

4.6 (314)

Value For Money

4.3 (193)

Value For Money

4.6 (290)

Customer Service

4.4 (198)

Customer Service

4.6 (309)

## WhatsUp Gold alternatives

Highest Rated

[4.7 (359)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

Starting price

$138.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/96050/WhatsUp-Gold/alternatives/)

## FAQs about WhatsUp Gold

Overview

### What problems does WhatsUp Gold solve?

WhatsUp Gold helps IT operations, network administrators, and lean infrastructure teams solve blind spots across servers, switches, routers, firewalls, and remote sites. It replaces manual checks with customizable dashboards, maps, SNMP monitoring, and real-time alerts, helping teams catch outages, bandwidth bottlenecks, hardware failures, and service degradation before users flood support.

Answer based on 163 reviews

Overview

### Which roles and teams benefit most from WhatsUp Gold?

WhatsUp Gold is most used by network engineers, system administrators, and IT infrastructure teams that need real-time visibility into network devices, servers, and performance issues. IT managers, directors, and technology leaders use it to oversee uptime, streamline troubleshooting, plan capacity, and maintain reliable service across distributed environments.

Answer based on 223 reviews

Overview

### What company size and industries is WhatsUp Gold built for?

WhatsUp Gold is built for midsize business IT teams, which make up 42% of reviewers, and for Information Technology and Services organizations at 11%. It also fits SMB and enterprise environments, with 30% small business and 29% enterprise reviewers, plus adoption in Education Management at 10% and Government Administration at 9%.

Answer based on 227 reviews

Features and Usability

### What are the key features of WhatsUp Gold?

WhatsUp Gold includes core network monitoring with device auto discovery, SNMP-based performance monitoring, and real-time alerts by email or text. Differentiating features include network mapping, customizable dashboards, bandwidth monitoring, and device management, giving IT teams visibility into switches, routers, servers, and application health from a single console.

Answer based on 90 reviews

Pricing

### How much does it cost and what fees or limitations are included?

WhatsUp Gold starts at $1,169/year for the Business plan covering 50 devices; Enterprise costs 1,949 and Enterprise Plus 3,299 for 50 devices. A free version and free trial are available. Reviewers often call it reasonably priced, though some say licensing and added features can get expensive and setup takes planning.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does WhatsUp Gold integrate with?

WhatsUp Gold integrates with Flowmon ADS for network monitoring workflows and traffic visibility. The catalog data in this prompt names Flowmon ADS as the confirmed third-party integration, so WhatsUp Gold connects to that platform directly.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on WhatsUp Gold?

WhatsUp Gold takes more time to onboard than simpler monitoring tools, especially for admins configuring alerts, discovery, and device groups. Experienced IT staff usually get productive faster, while newer or nontechnical users need more guidance. Training is available through live online sessions, webinars, videos, and documentation.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does WhatsUp Gold offer, and how do users rate the experience?

WhatsUp Gold offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as responsive, knowledgeable, and helpful, but some report slow follow-up, unresolved tickets, hard-to-find phone access, and documentation or community resources that need improvement.

Answer based on 43 reviews

Alert notifications

### How well does WhatsUp Gold handle alert notifications?

WhatsUp Gold gives IT teams timely network alerts through email, text, and escalation rules, helping them act before users notice problems. Many administrators like the flexible thresholds and dependency settings, but some find alert setup confusing, customization less intuitive, and occasional false positives or message overload harder to manage.

Answer based on 66 reviews

## Who uses WhatsUp Gold?

Based on Capterra reviews from the past 6 years

## Features

AI summary

Based on 1,647 Network Monitoring reviews

Capterra reviewers highlight these as the features buyers value most when choosing Network Monitoring software:

-   **Real-Time Monitoring** (**69%** of reviewers rated this feature as critical)
-   **Alerts/Notifications** (**56%**)
-   **Real-Time Data** (**59%**)

WhatsUp Gold supports **Real-Time Monitoring** and **Alerts/Notifications**, giving IT teams visibility into network activity as it happens and notifying them when issues need attention. However, it does not include **Real-Time Data**. Instead, it offers other important capabilities that reviewers also rate highly, including **Server Monitoring** (**57%**), **Remote Monitoring & Management** (**56%**), and **Network Analysis** (**46%**). These features help businesses track infrastructure health, manage systems across locations, and examine network performance more closely, allowing teams to respond faster and keep operations running reliably.

Real-Time Monitoring

4.9 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Alerts/Notifications

4.9 (25)

76.00% of 25 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Server Monitoring

4.8 (26)

84.62% of 26 reviewers that rated this feature as important or highly important

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Remote Monitoring & Management

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Network Analysis

4.9 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Run tests on a network to find the root cause of network issues

Real-Time Notifications

5.0 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

WhatsUp Gold 58 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi)
- Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- CPU Monitoring: Monitor performance details involving CPU/memory utilization
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Monitoring: Ability to oversee and optimize the operations of a mail server
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- For MSPs: Intended to be used by managed service providers
- For Websites: Software is used for working on online pages
- Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure
- IP Address Monitoring: Monitor the IP addresses of the incoming traffic
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- Location-Based Mapping: Mapping model based on the geographic location of users
- Map Exporting: Export a map or layout to share
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Resource Management: Monitor and manage resource utilization for network infrastructure
- On-Demand Mapping: Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow
- Patch Management: Install software updates and bug fixes remotely
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Policy Management: Create, manage, and track policies and procedures within an organization
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self-Updating Maps: Dynamic maps that update whenever network changes are made
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines
- Web Traffic Reporting: Collect and analyze traffic data about website visitors

---

Features

4.4 (226)

4.4

Based on 226 reviews

## Pricing

Value for money

4.3 (193)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/96050/WhatsUp-Gold/pricing/)

Business

$1,169

Other,Per Year

It includes:

-   Monitor up to 1,000 devices
-   Single installation of WhatsUp Gold
-   Standard Monitoring Capabilities

Enterprise

$1,949

Other,Per Year

It includes:

-   Monitor up to 50k devices
-   Up to 2 installations of WhatsUp Gold
-   Advanced reporting & monitoring
-   Internet Connection Monitoring
-   Log Management

Enterprise Plus

$3,299

Other,Per Year

It includes:

-   25000 Devices Per Instance
-   Configuration Management
-   Network Traffic Analysis
-   Up to 4 Installations of WhatsUp Gold

Enterprise Scale

Custom Quote Available

It includes:

-   Monitor 100k+ device
-   Customise the number of Whatup Gold installs

Premium-Perpetual

$4,625

Other,

It includes:

-   Automatic Discovery
-   Topology Mapping
-   Availability & Status Monitoring
-   Performance Monitoring
-   Alerting & Reporting

Total Plus-Perpetual

$13,125

Other,

It includes:

-   Configuration Management
-   Network Traffic Analysis
-   Log Management
-   Virtual Monitoring
-   Application Monitoring
-   Scalability Pollers

Value for money

4.3 (193)

4.3

Based on 193 reviews

## Support, customer service and training options

Customer Service

4.4 (198)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (198)

4.4

Based on 198 reviews

## User reviews

Overall rating

4.5

Based on 227 reviews

Filter by rating

5(122)

4(90)

3(12)

2(3)

1(0)

Mentioned topic

Sorted by most recent

BG

Bhavinn G.

Manager

Information Technology and Services

### "Reliable & User-Friendly Network Monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2025

WhatsUp Gold is a reliable and cost-effective choice for on-premise and hybrid network monitoring. While it excels in traditional network monitoring. WhatsUp Gold (WUG) is a solid network monitoring solution that balances ease of use, performance, and affordability. It’s particularly well-suited for SMBs and mid-sized enterprises looking for an intuitive way to monitor their network infrastructure.

Pros

Many users appreciate the clean dashboard and customizable views. Real-time performance monitoring of network devices, servers, applications. Handles large networks well without major performance issues. More cost-effective than competitors

Cons

Weaker support for cloud environments. Virtualization monitoring (VMware, Hyper-V). advanced configurations require technical expertise. Alert customization is not as intuitive. Some users find custom scripting and automation complex.

Alternatives considered

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

Reasons for choosing WhatsUp Gold

WhatsUp Gold was chosen over alternatives because it provides a balance of usability, affordability, and strong network monitoring features, making it a great choice for IT teams managing on-premise or hybrid environments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Andreas K.

Delivery Manager

Information Technology and Services

### "Klasse Tool für den Mittelstand"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 13, 2025

Super Überwachungstool mit vielen Möglichkeiten, wir haben es in einem Mittelständischen Unternehmen genutzt um die Infrastruktur zu Überwachen. Außerhalb der Arbeitszeiten, war eine telefonischer Alert eingerichtet.

Pros

Rufbereitschaft telefonisch alarmieren lassen, einfache Einrichtung und intuitive Nutzung. Gutes und Übersichtliches Dashboard. 24/7 Überwachung und Information.

Cons

Ehr für kleiner Umgebung geeignet, Performance und Übersicht leiden stark bei vielen Devices.

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reasons for choosing WhatsUp Gold

Kostennutzen Entscheidung wurde getroffen

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

jesus V.

Server Administrator

Information Technology and Services

### "WhatsUp Gold is very easy to Manage diferrents Dashboards."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 31, 2024

Very good solution to monitoring network devices

Pros

\-Amazing dashboards, we can customize the dashboards to put exactly what type of information we need. -Is very simple monitor all interfaces of network devices, using the protocol SNMP we can monitor each port and the status and load. -Simple and efficient to see the status of the devices during the all day, the with the color green and red is very easy. - The updates and upgrades are so easy to install, always the installer is guide me and update all features and DB with some clicks.

Cons

With a huge number of devices registered the Main Dashboard is too slow to load all information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

John S.

Systems Engineer

Education Management

### "WhatsUp (is) Gold"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

WhatsUp Gold is the first application I check in the morning. I can see in one fast glance the state of our network.

Pros

I love the depth at which we can monitor not only bare metal devices, but Windows Services, ports, certificates, hardware performance, and connectivity.

Cons

It is difficult to manage individual object presence in the application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Matt W.

AM

Automotive

### "WhatsUp Gold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 6, 2024

Pros

WhatsUp Gold allows you to set up email and text alerts when your equipment goes down.

Cons

The setup of WhatsUp Gold is a bit cumbersome.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Ayoub K.

Seller

Marketing and Advertising

### "My best app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 7, 2023

Pros

Its make me happy at my work its is so fast

Cons

Support must be faster to helps customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Usuario

Facilities Services

### "Ótimo para trabalhar "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2022

,,uma experiência muito agradável,,protege muito meus dados ,,um suporte elegante,,

Pros

Qualidade de cerviço ótima,,da um aplicativo reservado para quem trabalha com Internet

Cons

A qualidade de rapidez, poderia ser mais rápido o aplicativo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sara K.

gérante

Construction

### "powerfull app "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 15, 2022

Pros

my experience has been great it's very powerfull for network monitoring

Cons

it's a little bit expensive and there is no free premium version

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Maurice K.

Software engineer

Information Technology and Services

### "''Magnificent network monitoring with WhatsUp Gold. ''"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

The experience working with WhatsUp Gold is great. It is the best monitoring platform there may be.

Pros

The platform is quite simple to implement for task manipulation. On the othe side one is enabled to easily monitor all the network devices and easily access them from any point.

Cons

Having a full library of MIBs for all networks is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jude C.

Senior Account Manager

Information Technology and Services

### "''Multifunctional network monitoring platform.''"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2022

The experience using this platform is quite impressive and appealing. Waking up with an assurance of your network monitoring is quite impressive.

Pros

With the platform one can easily map all networking devices and easily access them from any point. This give you a full assurance of your networks monitoring and analysis.

Cons

Having full library of MIBs for all network security devices is much preferable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/)

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