--- title: "WhatsUp Gold Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WhatsUp Gold Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/96050/WhatsUp-Gold/" page_type: "product" language: "en" --- # WhatsUp Gold Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WhatsUp Gold ## What is WhatsUp Gold? WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline ## What is WhatsUp Gold used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/) Top alternative Featured Overall rating Based on 228 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 1% Starting price $1169 Other, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WhatsUp Gold?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.progress.com/&name=WhatsUp Gold) ## WhatsUp Gold Overview Updated August 2026 AI summary WhatsUp Gold provides network, server, and application monitoring for organizations of all sizes, with particular value for IT teams in midsize and enterprise settings. It offers real-time alerts, customizable dashboards, SNMP-based monitoring, and device auto discovery, supporting both on-premise and hybrid environments. The software is available on Windows, web, and mobile, and is noted for responsive customer support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WhatsUp Gold 4.5 (228) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $1169 Other, Per Year Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (228) Ease Of Use 4.6 (380) Value For Money 4.3 (194) Value For Money 4.5 (350) Customer Service 4.4 (199) Customer Service 4.5 (345) ## WhatsUp Gold alternatives [4.6 (334)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (457)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/96050/WhatsUp-Gold/alternatives/) ## FAQs about WhatsUp Gold Overview ### What problems does WhatsUp Gold solve? WhatsUp Gold solves blind spots in network, server, and application health by giving IT teams fast setup, visual maps, drill-down dashboards, and real-time alerts for outages, bandwidth spikes, failed hardware, and remote-site issues. Network administrators, NOC teams, and small to midsize IT operations benefit most from faster troubleshooting and fewer user-reported incidents. Answer based on 163 reviews Overview ### Which roles and teams benefit most from WhatsUp Gold? WhatsUp Gold is most used by IT administrators, network engineers, systems engineers, and infrastructure managers who need continuous visibility into device health, bandwidth, and uptime. IT directors, technology leaders, and executives use it to oversee network performance, speed troubleshooting, reduce downtime, and support capacity planning across complex environments. Answer based on 224 reviews Overview ### What company size and industries is WhatsUp Gold built for? WhatsUp Gold is built for midsize businesses first, with 42% of reviewers, and is used most in Information Technology and Services at 11%. It targets SMB and enterprise IT teams, with small businesses and enterprises each at 29%, and also sees strong use in Education Management at 10% and Government Administration at 9%. Answer based on 228 reviews Features and Usability ### What are the key features of WhatsUp Gold? WhatsUp Gold includes core network monitoring features like device auto discovery, real-time alerts and notifications, customizable dashboards, and network mapping for visibility into switches, routers, servers, and interfaces. Differentiating features include bandwidth monitoring, SNMP-based performance monitoring, device dependencies for root cause analysis, and reporting for uptime, thresholds, and capacity planning. Answer based on 90 reviews Pricing ### How much does it cost and what fees or limitations are included? WhatsUp Gold starts at $1,169/year for the Business plan covering 50 devices; Enterprise costs 1,949 and Enterprise Plus 3,299. A free version and free trial are available. Reviewers often call it reasonably priced, though some say licensing can get expensive, extra features may cost more, and setup can require extensive planning. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does WhatsUp Gold integrate with? WhatsUp Gold integrates with Flowmon ADS for network visibility and traffic monitoring. The catalog data provided in this prompt lists this integration, and reviewer mention data also confirms Flowmon ADS as a connected third-party platform. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on WhatsUp Gold? WhatsUp Gold offers live online sessions, webinars, documentation, and videos, but onboarding is usually easiest for experienced network admins. Reviewers say teams new to monitoring platforms need more time because setup, alerting, and web-console navigation can feel complex, and some features are split between the Windows app and web interface. Answer based on 17 reviews Getting Started and Support ### What customer support options does WhatsUp Gold offer, and how do users rate the experience? WhatsUp Gold offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as knowledgeable, friendly, and responsive, with quick issue resolution. However, some report hard-to-reach phone support, slow follow-up, unresolved tickets, and documentation or community resources that need improvement. Answer based on 43 reviews Alert notifications ### How well does WhatsUp Gold handle alert notifications? WhatsUp Gold gives IT teams timely network alerts through email, text, and escalation rules, helping them act before users notice issues. Many admins like the flexible thresholds and dependency settings, but setup can feel confusing, message detail can be limited on texts, and some teams mention false positives. Answer based on 66 reviews ## Who uses WhatsUp Gold? Based on Capterra reviews from the past 6 years ## Features AI summary Based on 1,675 Network Monitoring reviews Capterra reviewers highlight these as the features buyers value most when choosing Network Monitoring software: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) WhatsUp Gold supports **Real-Time Notifications** and **Real-Time Monitoring**, giving IT teams timely visibility into network issues and system performance as events happen. However, it does not include **Real-Time Data**. Instead, it offers other highly rated capabilities such as **Alerts/Notifications** (**57%**), **Server Monitoring** (**57%**), and **Remote Monitoring & Management** (**56%**), helping businesses track infrastructure health, respond faster to incidents, and keep systems available for day-to-day operations. Real-Time Notifications 5.0 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-Time Monitoring 4.9 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Alerts/Notifications 4.9 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Server Monitoring 4.7 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Remote Monitoring & Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Dashboard 4.6 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics WhatsUp Gold 58 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - For Websites: Software is used for working on online pages - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - Location-Based Mapping: Mapping model based on the geographic location of users - Map Exporting: Export a map or layout to share - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - On-Demand Mapping: Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow - Patch Management: Install software updates and bug fixes remotely - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self-Updating Maps: Dynamic maps that update whenever network changes are made - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Features 4.4 (227) 4.4 Based on 227 reviews ## Pricing Value for money 4.3 (194) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/96050/WhatsUp-Gold/pricing/) Business $1,169 Other,Per Year It includes: - Monitor up to 1,000 devices - Single installation of WhatsUp Gold - Standard Monitoring Capabilities Enterprise $1,949 Other,Per Year It includes: - Monitor up to 50k devices - Up to 2 installations of WhatsUp Gold - Advanced reporting & monitoring - Internet Connection Monitoring - Log Management Enterprise Plus $3,299 Other,Per Year It includes: - 25000 Devices Per Instance - Configuration Management - Network Traffic Analysis - Up to 4 Installations of WhatsUp Gold Enterprise Scale Custom Quote Available It includes: - Monitor 100k+ device - Customise the number of Whatup Gold installs Premium-Perpetual $4,625 Other, It includes: - Automatic Discovery - Topology Mapping - Availability & Status Monitoring - Performance Monitoring - Alerting & Reporting Total Plus-Perpetual $13,125 Other, It includes: - Configuration Management - Network Traffic Analysis - Log Management - Virtual Monitoring - Application Monitoring - Scalability Pollers Value for money 4.3 (194) 4.3 Based on 194 reviews ## Support, customer service and training options Customer Service 4.4 (199) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (199) 4.4 Based on 199 reviews ## User reviews Overall rating 4.5 Based on 228 reviews Filter by rating 5(122) 4(91) 3(12) 2(3) 1(0) Mentioned topic Sorted by most recent BS Ben S. Infrastructure Architect Information Technology and Services ### "WhatsUp Gold provides good value for the price. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 11, 2026 WhatsUp Gold is a good product and although it has its share of problems, the price makes up for the issues. Pros WhatsUp Gold has always been an effective and good price to value product. The interface has gotten better of the years, and making mass changes have become simpler over time. Cons The biggest downsize of WhatsUp Gold is bugs and development problems in every version. It takes the company way longer than it should to resolve core, major issues with the product. We have had to stay on an older version for years before a fix gets released. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Bhavinn G. Manager Information Technology and Services ### "Reliable & User-Friendly Network Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2025 WhatsUp Gold is a reliable and cost-effective choice for on-premise and hybrid network monitoring. While it excels in traditional network monitoring. WhatsUp Gold (WUG) is a solid network monitoring solution that balances ease of use, performance, and affordability. It’s particularly well-suited for SMBs and mid-sized enterprises looking for an intuitive way to monitor their network infrastructure. Pros Many users appreciate the clean dashboard and customizable views. Real-time performance monitoring of network devices, servers, applications. Handles large networks well without major performance issues. More cost-effective than competitors Cons Weaker support for cloud environments. Virtualization monitoring (VMware, Hyper-V). advanced configurations require technical expertise. Alert customization is not as intuitive. Some users find custom scripting and automation complex. Alternatives considered [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/) Reasons for choosing WhatsUp Gold WhatsUp Gold was chosen over alternatives because it provides a balance of usability, affordability, and strong network monitoring features, making it a great choice for IT teams managing on-premise or hybrid environments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Andreas K. Delivery Manager Information Technology and Services ### "Klasse Tool für den Mittelstand" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 13, 2025 Super Überwachungstool mit vielen Möglichkeiten, wir haben es in einem Mittelständischen Unternehmen genutzt um die Infrastruktur zu Überwachen. Außerhalb der Arbeitszeiten, war eine telefonischer Alert eingerichtet. Pros Rufbereitschaft telefonisch alarmieren lassen, einfache Einrichtung und intuitive Nutzung. Gutes und Übersichtliches Dashboard. 24/7 Überwachung und Information. Cons Ehr für kleiner Umgebung geeignet, Performance und Übersicht leiden stark bei vielen Devices. Alternatives considered [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) Reasons for choosing WhatsUp Gold Kostennutzen Entscheidung wurde getroffen Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV jesus V. Server Administrator Information Technology and Services ### "WhatsUp Gold is very easy to Manage diferrents Dashboards." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 31, 2024 Very good solution to monitoring network devices Pros \-Amazing dashboards, we can customize the dashboards to put exactly what type of information we need. -Is very simple monitor all interfaces of network devices, using the protocol SNMP we can monitor each port and the status and load. -Simple and efficient to see the status of the devices during the all day, the with the color green and red is very easy. - The updates and upgrades are so easy to install, always the installer is guide me and update all features and DB with some clicks. Cons With a huge number of devices registered the Main Dashboard is too slow to load all information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. Systems Engineer Education Management ### "WhatsUp (is) Gold" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2024 WhatsUp Gold is the first application I check in the morning. I can see in one fast glance the state of our network. Pros I love the depth at which we can monitor not only bare metal devices, but Windows Services, ports, certificates, hardware performance, and connectivity. Cons It is difficult to manage individual object presence in the application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Matt W. AM Automotive ### "WhatsUp Gold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 6, 2024 Pros WhatsUp Gold allows you to set up email and text alerts when your equipment goes down. Cons The setup of WhatsUp Gold is a bit cumbersome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Ayoub K. Seller Marketing and Advertising ### "My best app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 7, 2023 Pros Its make me happy at my work its is so fast Cons Support must be faster to helps customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Usuario Facilities Services ### "Ótimo para trabalhar " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2022 ,,uma experiência muito agradável,,protege muito meus dados ,,um suporte elegante,, Pros Qualidade de cerviço ótima,,da um aplicativo reservado para quem trabalha com Internet Cons A qualidade de rapidez, poderia ser mais rápido o aplicativo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sara K. gérante Construction ### "powerfull app " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 15, 2022 Pros my experience has been great it's very powerfull for network monitoring Cons it's a little bit expensive and there is no free premium version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Maurice K. Software engineer Information Technology and Services ### "''Magnificent network monitoring with WhatsUp Gold. ''" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 The experience working with WhatsUp Gold is great. It is the best monitoring platform there may be. Pros The platform is quite simple to implement for task manipulation. On the othe side one is enabled to easily monitor all the network devices and easily access them from any point. Cons Having a full library of MIBs for all networks is great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/96050/WhatsUp-Gold/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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