# abcoa Deal Pack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about abcoa Deal Pack Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more.

Source: https://www.capterra.com/p/96249/abcoa-Deal-Pack

---

# 

 abcoa Deal Pack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

abcoa Deal Pack

## What is abcoa Deal Pack?

Deal Pack is a comprehensive, real-time accounting and dealer management software designed specifically for used car dealerships and subprime finance companies. Our solution streamlines critical operations across your dealership, related finance company, and service or parts departments. Deal Pack supports a wide range of deal types—including Buy Here Pay Here, Lease Here Pay Here, retail, internal and external leasing, floor planning and wholesale transactions. With fully integrated multi-branch accounting and consolidated financial reporting, Deal Pack ensures accuracy and efficiency at every level. Additional features include credit reporting, online payment processing, automated collection tools such as an Auto Dialer and AI-powered Collector, and much more—all in one powerful platform.

## What is abcoa Deal Pack used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/)

Top alternative

Featured

Overall rating

Based on 135 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for abcoa Deal Pack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dealpack.com&name=abcoa Deal Pack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### abcoa Deal Pack

4.8 (135)

VS.

[4.4 (3,278)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (135)

Ease Of Use

4.4 (2,780)

Value For Money

4.6 (112)

Value For Money

4.2 (2,399)

Customer Service

5.0 (134)

Customer Service

4.0 (2,287)

## abcoa Deal Pack alternatives

[4.3 (608)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,296)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (182)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Who uses abcoa Deal Pack?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Collection

4.7 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Reporting/Analytics

4.4 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Accounting

4.6 (17)

82.35% of 17 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Inventory Management

4.6 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Document Management

4.7 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Financing Management

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Financing arranged by the dealership

abcoa Deal Pack 127 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Type of loan used to finance the purchase of a motor vehicle

Automatically create schedules based on business needs or employee availability and qualifications

Automatically transfers funds to/from borrower accounts on a regular or periodic basis

Compare and match accounting/financial records with corresponding bank statements

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Searchable database of information about loan borrowers

Create budgets based on historical data and future projections

Type of loan used to finance business expenses

For auto dealerships that operate using the "Buy Here, Pay Here" method

Track and manage schedules and meetings via an integrated calendar

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

A financial statement that lists a company's accounts and details the account type and balance

Provides a channel for team members to share media files, communicate, and work together

Link and track collateral information associated with one or multiple loans

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Report customer payment history and outstanding debts to credit bureaus

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Import and export data to and from software applications

Protect sensitive data for digital privacy

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Plan, pay and track business related expenses.

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Financing arranged by the dealership

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

For automotive/car dealerships

Designed for small businesses

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Centralized accounting record which tracks all financial transactions

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Automated payments and reporting for investors

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Initiate, document and approve journal entries throughout the accounting cycle

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Monitor the process of lease agreements

Assess and control risks associated with the credit process of each loan portfolio/account

Collect, organize, and prepare loan information to send to the lender for approval

Access software remotely via mobile devices

Access the system via a mobile application

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage the accounting and financial aspects of multiple locations or companies in a single location

Manage and support multiple locations

For new car dealerships

Allow users to create, edit, and sort multiple notes

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Reminders sent for balance/payment due

Track sent and received payments, invoices, and bills.

Manage employee salary processes, data, taxes, and records administration efficiently

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Track and manage the profit margin between the cost of a product and its selling price.

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track and monitor operations on the sales floor

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage in-house automobile service department

Manage the buying, selling, and holding of stocks

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

For used/pre-owned car dealerships

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (122)

4.6

Based on 122 reviews

## Pricing

Value for money

4.6 (112)

Basic

$99.00

Per User,Per Month

Value for money

4.6 (112)

4.6

Based on 112 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

PartsTech](https://www.capterra.com/p/231766/PartsTech/)[

Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/)[

ProMax Unlimited](https://www.capterra.com/p/87111/ProMax-Unlimited/)[

RouteOne](https://www.capterra.com/p/147575/RouteOne/)[

ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)[

GoldStar](https://www.capterra.com/p/168117/GoldStar/)[

Wolters Kluwer ELM Solutions](https://www.capterra.com/p/167526/Wolters-Kluwer-ELM-Solutions/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (134)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (134)

5.0

Based on 134 reviews

## User reviews

Overall rating

4.8

Based on 135 reviews

Filter by rating

5(110)

4(22)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MC

Michael C.

President

Automotive

### "Looking for a better option"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

January 13, 2026

Frustrating. We made the change to deal pack over a decade ago and have lived with the clunky and slow software because it does work. With things changing so quick , that they don't listen or take any input from their clients has become a major problem.

Pros

Software works for leases and collections. Clunky and cumbersome, but works. They have options for lots of things, each one clunky and costly.

Cons

Cost. Unresponsive to any suggestions or input. Slow software. Slow customer service. Been waiting nearly a year for "upgrade" web based version.

Switched from

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)

We switch to a lease here pay here for our buy here pay here and deal pack was one of the options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2026

Thank you for sharing your feedback. We understand your eagerness to move to our new web based version and appreciate your patience. At this time, your account is in the scheduled migration queue, and we are actively working through our customer base to ensure each transition is completed smoothly and successfully. We value your long-term partnership and your acknowledgment of how the system has supported your leasing and collections needs. Client input remains important to us, and we continue to incorporate feedback as we enhance our platform. If you have additional questions or would like an update on your migration timeline, please feel free to reach out to our support team. Thank you again for taking the time to share your thoughts.

RF

Robin F.

OM

Consumer Services

### "Abusive License Termination Practices"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

October 29, 2024

Unfortunately, the bad out weight the good

Pros

At first Pro's .. Started in 2007 with Deal Pack: was not conversion friendly from most systems. But made it work with \[sensitive content hidden\]. Customer service was at one point the highlight of this company. Ease of customizing and ideas were accepted with ease. We used in an accounting and loan servicing only.

Cons

Before, you could add and or remove with ease and without penalty. Now you are forced to carry unused licenses till term to avoid penalties and when you finally get to you renewal and want to remove two (2) licenses that have remained unused for two (2) plus years you are charged a $250 per license removal fee .. so $500 for them to remove two licenses that were not utilized for two years but were paid .. You are better off signing a month to month then a three year term. Because regardless of which contract you sign, you will be charged a $250 fee to reduce licenses

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

Enhancements for loan serving and for GL

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2026

Thank you for sharing your reflections and for the many years you partnered with us. We’re glad to hear our customer service and system capabilities supported your operations during your time with us. We’re sorry that the licensing policies at the end of your term felt restrictive. These structures are designed to maintain consistency across all agreements, but we appreciate your feedback and will continue to review how we communicate these details. We wish you the best moving forward and thank you again for your past business.

JC

Jose C.

Finance Manager

Automotive

### "Great Support but the product itself could be better "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 20, 2024

I would like to have access to website instead of a program been installed in the computer it will make access and set up easier when onboarding a new team mate or having to switch equipment as well. The time it takes to get an approval from one of the executive to get it installed in the computer could be time consuming

Pros

the support team is great! they know exactly what they are talking about and can help you figured out nay issues you might be having.

Cons

integrations can take a long time and cost a lot of money.

Reasons for choosing abcoa Deal Pack

Im not sure since this product was selected before i started working here

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2024

We sincerely thank you for your positive and thoughtful review of Deal Pack Pro on Capterra. Your feedback is greatly appreciated! We are excited to inform you that we have a browser-based version of Deal Pack Pro, called Deal Pack Web, available. We are gradually transitioning our valued Deal Pack Pro customers to Deal Pack Web in the order received. We are committed to ensuring a smooth transition for you, considering the unique customizations you have. Our team is looking forward to upgrading you to Deal Pack Web, which will enhance your experience by eliminating the need for frequent RDP installations. Thank you for your continued trust and partnership, and please give us a call if you have any further questions or concerns.

MG

michael g.

IT

Automotive

### "two thumbs up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2024

Requires minimal user IT intervention. Deal Pack technical and customer phone support is on massive scale better then the most, if not best.

Pros

consistent stability, versatility, ease of use.

Cons

as none a direct user, but an IT support it is N/A.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2024

Thank you for taking time to write a review! We hope to earn your business every day and appreciate you and your Team!

AS

Anthony S.

Director

Financial Services

### "ABCoa Deal Pack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2024

We have had a great relationship with Deal Pack. Great company and product.

Pros

Fast , accurate and full featured. Highly recommend the product.

Cons

Sometimes the software can be slow and time out.

Reasons for choosing abcoa Deal Pack

Deal Pack was recommend by Para Data as a replacement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2024

Thank you very much for taking time out to write a review! We hope to earn your business every day!

JS

Jay S.

dealer

Automotive

### "Deal Pack Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2024

Very Positive, anytime we have had an issue it is resolved quickly

Pros

Collection and integrated accounting are very important to our business and Deal Pack does a good job in those areas

Cons

The initial price and monthly are higher than other options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2024

Thank you very much for taking the time to write a review! We hope to continue to earn your business.

GP

Gerald P.

Treasurer GM

Automotive

### "ABCoA Deal Pack review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2024

Pros

Excellent customer support. Modules are generally user friendly.

Cons

Some reporting is very time sensitive, which poses issues with weekend holiday month end closings. The "Help" function is weak.

Reasons for choosing abcoa Deal Pack

Recommended by consultant and peers, and Evie was very responsive when we first inquired about the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2024

Thank you so very much for the review! We are working to make our HELP function stronger and continue to earn your business every day!

JB

John B.

President

Banking

### "Outstanding Company the Best service on the Planet !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2024

I have been very happy we have used Deal Pack for many years, only regret is I have not had the chance to convert car dealership to Deal Pack.

Pros

The customer service is the best I have EVER Received !

Cons

I have no complaints with Deal Pack we are very happy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2024

Thank you so very much for taking time out to write a review! We appreciate you and hope we continue to earn your business every day!

TB

TONYA B.

ADMIN SALES

Automotive

### "WHITE ROSE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2024

Pros

THE CUSTOMER SERVICE IS ALWAYS TOP NOTCH, AND VERY EASY TO USE

Cons

WE HONESTLY DO NOT DISLIKE ANYTHING WITH DEAL PACK

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 15, 2024

Thank you so very much for taking time to prepare and send a review. If we may be of any assistance, please let us know.

BW

Brent W.

GM Owner

Automotive

### "5 Star software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2024

One word really! AWESOME and i would do it all over again.

Pros

The support is amazing, with the other software programs we have been with we have never had this kind of support before.

Cons

Overall, there really is nothing at this time i really don't like.

Switched from

[Auto/Mate](https://www.capterra.com/p/51450/DealerSocket/)

We wanted accounting integrated with our software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 15, 2024

Thank you!! We appreciate your taking time to prepare and send in a review of Deal Pack. We hope to continue to earn your business every day! Thank you again!

[View all Reviews](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/)

Popular comparisons

[Xero vs abcoa Deal Pack](https://www.capterra.com/compare/96249-120109/abcoa-Deal-Pack-vs-Xero)

[Sage Intacct vs abcoa Deal Pack](https://www.capterra.com/compare/76-96249/Intacct-vs-abcoa-Deal-Pack) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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