--- title: "abcoa Deal Pack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about abcoa Deal Pack Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more." source_url: "https://www.capterra.com/p/96249/abcoa-Deal-Pack/" page_type: "product" language: "en" --- # abcoa Deal Pack Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) abcoa Deal Pack ## What is abcoa Deal Pack? Deal Pack is a comprehensive, real-time accounting and dealer management software designed specifically for used car dealerships and subprime finance companies. Our solution streamlines critical operations across your dealership, related finance company, and service or parts departments. Deal Pack supports a wide range of deal types—including Buy Here Pay Here, Lease Here Pay Here, retail, internal and external leasing, floor planning and wholesale transactions. With fully integrated multi-branch accounting and consolidated financial reporting, Deal Pack ensures accuracy and efficiency at every level. Additional features include credit reporting, online payment processing, automated collection tools such as an Auto Dialer and AI-powered Collector, and much more—all in one powerful platform. ## What is abcoa Deal Pack used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/) Top alternative Featured Overall rating Based on 135 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for abcoa Deal Pack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dealpack.com&name=abcoa Deal Pack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### abcoa Deal Pack 4.8 (135) VS. [4.4 (3,316)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $99 Per User, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (135) Ease Of Use 4.4 (105) Value For Money 4.6 (112) Value For Money 4.2 (81) Customer Service 5.0 (134) Customer Service 4.0 (79) ## abcoa Deal Pack alternatives [4.3 (714)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,320)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.0 (623)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/96249/abcoa-Deal-Pack/alternatives/) ## FAQs about abcoa Deal Pack Overview ### What problems does abcoa Deal Pack solve? abcoa Deal Pack solves disconnected dealership and finance workflows by combining sales, loan origination, collections, inventory, and real-time accounting in one system. It reduces double entry, reporting delays, account mistakes, and compliance risk. Used-car dealers, BHPH/LHPH operators, finance teams, collectors, and back-office managers benefit most. Answer based on 108 reviews Overview ### Which roles and teams benefit most from abcoa Deal Pack? abcoa Deal Pack benefits dealership executives, owners, and general managers who need visibility into deal structure, profitability, and approvals. Controllers, finance managers, and accounting teams use it to verify compliance and reconcile numbers, while office and operations managers streamline paperwork, coordinate handoffs, and keep vehicle sales processes moving efficiently. Answer based on 135 reviews Overview ### What company size and industries is abcoa Deal Pack built for? abcoa Deal Pack is built mainly for small automotive businesses, with 98% of reviewers from small companies and 65% in Automotive. It also serves subprime finance operations, reflected by 25% of reviewers in Financial Services, plus some Retail businesses at 5%, especially used car dealerships with real-time accounting needs. Answer based on 135 reviews Features and Usability ### What are the key features of abcoa Deal Pack? abcoa Deal Pack includes core dealership and finance features like integrated accounting, accounts receivable, collections, inventory management, and loan servicing. Differentiating capabilities include customizable reports, role-based permissions, credit reporting, and real-time reporting. Reviewers also frequently mention its support resources, ease of use, and flexible customization for dealership workflows. Answer based on 83 reviews Integrations ### Which third-party tools and platforms does abcoa Deal Pack integrate with? abcoa Deal Pack integrates with Docusign, LendingLink, ProMax Unlimited, and Wolters Kluwer ELM Solutions, with additional catalog connections to RouteOne, LexisNexis Predictive Modeling, ALLDATA Shop Manager, and PartsTech. It connects to 13 platforms overall, covering e-signature, lending, CRM, inventory, compliance, and shop management workflows. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on abcoa Deal Pack? abcoa Deal Pack is generally quick for new hires to learn, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say frontline staff and bookkeepers often get productive fast, while admins and users handling accounting-heavy workflows may need more time because the system’s options and multi-step processes can feel overwhelming. Answer based on 17 reviews Getting Started and Support ### What customer support options does abcoa Deal Pack offer, and how do users rate the experience? abcoa Deal Pack offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, friendly, and quick to resolve issues, with strong training and follow-up. Some mention occasional slower help, dependence on specific reps, and needing support often for complex or buggy areas. Answer based on 83 reviews Features and Usability ### How well does abcoa Deal Pack support daily operations? abcoa Deal Pack supports daily dealership and finance operations from origination through servicing, accounting, reporting, and collections. Many small business teams value the automation, accuracy, and customization, while some staff find the software complex at first. Training and support help with the learning curve, though a few processes feel longer than expected. Answer based on 23 reviews Bugs and issues ### Does abcoa Deal Pack have bugs or performance issues? abcoa Deal Pack works reliably for many dealerships, but bugs, slow loading, timeouts, and occasional glitches come up for some teams. Updates and added features sometimes create clunky workflows or new issues, especially during changes. Support usually responds quickly, which helps limit disruption for accounting, sales, and finance staff. Answer based on 35 reviews ## Who uses abcoa Deal Pack? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 350 Loan Servicing reviews Capterra reviewers point to the following features as the top priorities when choosing loan servicing software: - **Borrower Management** (**54%** of reviewers rated this feature as critical) - **Payment Collection** (**57%**) - **Loan Portfolio Management** (**66%**) abcoa Deal Pack supports all three of the features reviewers rank highest: **Borrower Management**, **Payment Collection**, and **Loan Portfolio Management**. Together, these capabilities help businesses keep borrower records organized, process payments consistently, and monitor loan performance across the full portfolio, allowing teams to manage servicing work more efficiently and maintain better visibility into lending operations. Borrower Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Searchable database of information about loan borrowers Payment Collection 4.7 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Loan Processing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collect, organize, and prepare loan information to send to the lender for approval Document Management 4.7 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Reporting/Analytics 4.4 (19) 78.95% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Accounting 4.6 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. abcoa Deal Pack 127 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Add & Edit Photos: Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Loans: Type of loan used to finance the purchase of a motor vehicle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Funds Distribution: Automatically transfers funds to/from borrower accounts on a regular or periodic basis - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Borrower Management: Searchable database of information about loan borrowers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Loans: Type of loan used to finance business expenses - Buy Here, Pay Here: For auto dealerships that operate using the "Buy Here, Pay Here" method - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Collateral Tracking: Link and track collateral information associated with one or multiple loans - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Expense Management: Plan, pay and track business related expenses. - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Financing Management: Financing arranged by the dealership - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Automotive Dealerships: For automotive/car dealerships - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - General Ledger: Centralized accounting record which tracks all financial transactions - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Investor Management: Automated payments and reporting for investors - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Journal Entry Processing: Initiate, document and approve journal entries throughout the accounting cycle - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Tracking: Monitor the process of lease agreements - Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Location: Manage and support multiple locations - New Car Dealer: For new car dealerships - Notes Management: Allow users to create, edit, and sort multiple notes - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Payment Tracking: Track sent and received payments, invoices, and bills. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Floor Management: Track and monitor operations on the sales floor - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Department: Manage in-house automobile service department - Stock Management: Manage the buying, selling, and holding of stocks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Used Car Dealer: For used/pre-owned car dealerships - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (122) 4.6 Based on 122 reviews ## Pricing Value for money 4.6 (112) Basic $99.00 Per User,Per Month Value for money 4.6 (112) 4.6 Based on 112 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/)[ ProMax Unlimited](https://www.capterra.com/p/87111/ProMax-Unlimited/)[ RouteOne](https://www.capterra.com/p/147575/RouteOne/)[ ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)[ GoldStar](https://www.capterra.com/p/168117/GoldStar/)[ Wolters Kluwer ELM Solutions](https://www.capterra.com/p/167526/Wolters-Kluwer-ELM-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (134) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (134) 5.0 Based on 134 reviews ## User reviews Overall rating 4.8 Based on 135 reviews Filter by rating 5(110) 4(22) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent MC Michael C. President Automotive ### "Looking for a better option" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 January 13, 2026 Frustrating. We made the change to deal pack over a decade ago and have lived with the clunky and slow software because it does work. With things changing so quick , that they don't listen or take any input from their clients has become a major problem. Pros Software works for leases and collections. Clunky and cumbersome, but works. They have options for lots of things, each one clunky and costly. Cons Cost. Unresponsive to any suggestions or input. Slow software. Slow customer service. Been waiting nearly a year for "upgrade" web based version. Switched from [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/) We switch to a lease here pay here for our buy here pay here and deal pack was one of the options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2026 Thank you for sharing your feedback. We understand your eagerness to move to our new web based version and appreciate your patience. At this time, your account is in the scheduled migration queue, and we are actively working through our customer base to ensure each transition is completed smoothly and successfully. We value your long-term partnership and your acknowledgment of how the system has supported your leasing and collections needs. Client input remains important to us, and we continue to incorporate feedback as we enhance our platform. If you have additional questions or would like an update on your migration timeline, please feel free to reach out to our support team. Thank you again for taking the time to share your thoughts. RF Robin F. OM Consumer Services ### "Abusive License Termination Practices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 October 29, 2024 Unfortunately, the bad out weight the good Pros At first Pro's .. Started in 2007 with Deal Pack: was not conversion friendly from most systems. But made it work with \[sensitive content hidden\]. Customer service was at one point the highlight of this company. Ease of customizing and ideas were accepted with ease. We used in an accounting and loan servicing only. Cons Before, you could add and or remove with ease and without penalty. Now you are forced to carry unused licenses till term to avoid penalties and when you finally get to you renewal and want to remove two (2) licenses that have remained unused for two (2) plus years you are charged a $250 per license removal fee .. so $500 for them to remove two licenses that were not utilized for two years but were paid .. You are better off signing a month to month then a three year term. Because regardless of which contract you sign, you will be charged a $250 fee to reduce licenses Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Enhancements for loan serving and for GL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2026 Thank you for sharing your reflections and for the many years you partnered with us. We’re glad to hear our customer service and system capabilities supported your operations during your time with us. We’re sorry that the licensing policies at the end of your term felt restrictive. These structures are designed to maintain consistency across all agreements, but we appreciate your feedback and will continue to review how we communicate these details. We wish you the best moving forward and thank you again for your past business. JC Jose C. Finance Manager Automotive ### "Great Support but the product itself could be better " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 20, 2024 I would like to have access to website instead of a program been installed in the computer it will make access and set up easier when onboarding a new team mate or having to switch equipment as well. The time it takes to get an approval from one of the executive to get it installed in the computer could be time consuming Pros the support team is great! they know exactly what they are talking about and can help you figured out nay issues you might be having. Cons integrations can take a long time and cost a lot of money. Reasons for choosing abcoa Deal Pack Im not sure since this product was selected before i started working here Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 27, 2024 We sincerely thank you for your positive and thoughtful review of Deal Pack Pro on Capterra. Your feedback is greatly appreciated! We are excited to inform you that we have a browser-based version of Deal Pack Pro, called Deal Pack Web, available. We are gradually transitioning our valued Deal Pack Pro customers to Deal Pack Web in the order received. We are committed to ensuring a smooth transition for you, considering the unique customizations you have. Our team is looking forward to upgrading you to Deal Pack Web, which will enhance your experience by eliminating the need for frequent RDP installations. Thank you for your continued trust and partnership, and please give us a call if you have any further questions or concerns. MG michael G. IT Automotive ### "two thumbs up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 Requires minimal user IT intervention. Deal Pack technical and customer phone support is on massive scale better then the most, if not best. Pros consistent stability, versatility, ease of use. Cons as none a direct user, but an IT support it is N/A. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 18, 2024 Thank you for taking time to write a review! We hope to earn your business every day and appreciate you and your Team! AS Anthony S. Director Financial Services ### "ABCoa Deal Pack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 We have had a great relationship with Deal Pack. Great company and product. Pros Fast , accurate and full featured. Highly recommend the product. Cons Sometimes the software can be slow and time out. Reasons for choosing abcoa Deal Pack Deal Pack was recommend by Para Data as a replacement. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 18, 2024 Thank you very much for taking time out to write a review! We hope to earn your business every day! JS Jay S. dealer Automotive ### "Deal Pack Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 Very Positive, anytime we have had an issue it is resolved quickly Pros Collection and integrated accounting are very important to our business and Deal Pack does a good job in those areas Cons The initial price and monthly are higher than other options Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 18, 2024 Thank you very much for taking the time to write a review! We hope to continue to earn your business. GP Gerald P. Treasurer GM Automotive ### "ABCoA Deal Pack review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2024 Pros Excellent customer support. Modules are generally user friendly. Cons Some reporting is very time sensitive, which poses issues with weekend holiday month end closings. The "Help" function is weak. Reasons for choosing abcoa Deal Pack Recommended by consultant and peers, and Evie was very responsive when we first inquired about the product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 18, 2024 Thank you so very much for the review! We are working to make our HELP function stronger and continue to earn your business every day! JB John B. President Banking ### "Outstanding Company the Best service on the Planet !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 I have been very happy we have used Deal Pack for many years, only regret is I have not had the chance to convert car dealership to Deal Pack. Pros The customer service is the best I have EVER Received ! Cons I have no complaints with Deal Pack we are very happy. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 18, 2024 Thank you so very much for taking time out to write a review! We appreciate you and hope we continue to earn your business every day! TB TONYA B. ADMIN SALES Automotive ### "WHITE ROSE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2024 Pros THE CUSTOMER SERVICE IS ALWAYS TOP NOTCH, AND VERY EASY TO USE Cons WE HONESTLY DO NOT DISLIKE ANYTHING WITH DEAL PACK Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 15, 2024 Thank you so very much for taking time to prepare and send a review. If we may be of any assistance, please let us know. BW Brent W. GM Owner Automotive ### "5 Star software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2024 One word really! AWESOME and i would do it all over again. Pros The support is amazing, with the other software programs we have been with we have never had this kind of support before. Cons Overall, there really is nothing at this time i really don't like. Switched from [Auto/Mate](https://www.capterra.com/p/51450/DealerSocket/) We wanted accounting integrated with our software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 15, 2024 Thank you!! We appreciate your taking time to prepare and send in a review of Deal Pack. We hope to continue to earn your business every day! Thank you again! [View all Reviews](https://www.capterra.com/p/96249/abcoa-Deal-Pack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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