Animal Intelligence Software

Animal Intelligence

2 / 5 1 review

Who Uses This Software?

A Practice Management Software Solution (EMR) for Veterinarians in Specialty, Emergency, General Practice, Research, University, Mobile and Innovative systems.


Average Ratings

1 Review
  • 2 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $160.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Animal Intelligence Software
  • www.animalintelligence.com/
  • Founded 1993
  • United States

About Animal Intelligence

Designed to meet the specialized needs of innovative general, specialty, emergency and critical care veterinary practice.


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Animal Intelligence Features

  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Boarding Management
  • Image Storage
  • Inventory Management
  • Patient Records
  • Prescription Management
  • Treatment Plans

Animal Intelligence Reviews Recently Reviewed!

Antiquated software with poor business ethics

Jul 18, 2017
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: The software has minimal features which makes it easy to learn. I don't have any other positive comments but need a 100 word minimum so I am typing this sentence.

Cons: There are so many glitches with this software. Every new release brings more bugs. Every patch to fix said bugs, creates more bugs. I purchased a module to integrate our lab results with our reference lab and it never worked correctly. Animal Intelligence blamed the reference lab and the reference lab blamed Animal Intelligence. After months of trying to work through this problem I finally gave up and requested our $4,000 back as the product was faulty. I was denied a refund despite the fact that the module never worked properly. Not once. After 17 years with Animal Intelligence I was floored they would not offer a refund. I threatened to find a new software and bid me farewell! I was appalled. We ended up switching softwares and am so happy we did. Another clinic nearby was using Animal Intelligence and also purchased the lab module to have the same issues we did. They also requested their money back and were also denied. 10 years ago the software was great and customer service was awesome. The business has consistently declined since then