# ClienTrax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClienTrax Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/96549/ClienTrax --- # ClienTrax Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ClienTrax ## What is ClienTrax? Robust Veterinary Practice Management Software including Electronic Medical Records, Integrated Labs, and Digital Imaging, Mobile App, On-line Appointment Scheduling, Reminders, Recalls, Practice Builder Client Retention program and many more time proven features. ## What is ClienTrax used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 82% Neutral 0% Negative 18% Starting price $2000 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClienTrax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clientrax.com/&name=ClienTrax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClienTrax 4.1 (28) VS. [4.6 (280)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $2000 Flat Rate, One Time Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (28) Ease Of Use 4.6 (280) Value For Money 4.2 (24) Value For Money 4.6 (266) Customer Service 4.2 (28) Customer Service 4.7 (278) ## ClienTrax alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting price $290.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/96549/ClienTrax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Management 4.5 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Billing & Invoicing 4.4 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Confirmations/Reminders 4.3 (9) 11.11% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Scheduling 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Prescription Processing 4.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously ClienTrax 15 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage contact details and communication with clients Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Electronically collect payments for goods or services Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Create treatment plans that document interventions and outcomes to track patient progress Features 4.2 (26) 4.2 Based on 26 reviews ## Pricing Value for money 4.2 (24) Free Trial Basic $2,000 Flat Rate,One Time Value for money 4.2 (24) 4.2 Based on 24 reviews ## Support, customer service and training options Customer Service 4.2 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (28) 4.2 Based on 28 reviews ## User reviews Overall rating 4.1 Based on 28 reviews Filter by rating 5(16) 4(7) 3(0) 2(2) 1(3) Mentioned topic Sorted by most recent ZL Zoe L. Veterinary Assistant Veterinary ### "Would not recommend, outdated and not user friendly" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 12, 2024 Pros Adding invoices and having saved estimates was straightforward and convenient Cons It crashes all the time, is not user friendly at all, medical notes feel disorganized. The schedule is very busy looking. It's not very customizable at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Laura B. Clinic Manager Veterinary ### "Veterinarian Clinic Managment Opinions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 11, 2023 We have used this company as our primary Practice Managment System for many years and have found it to work well for the needs of our business. Pros We appreciate the ease of learning this software and the quick customer service when things go awary. Cons We know there are multiple technical glitches and we do not seem to recieve updates when we bring these to the attention to the technical team at ClienTrax. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mark G. Veterinarian Veterinary ### "Upbeat on Clientrax" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 Moved from Intravet to ClienTrax 8 to 9 years ago. Offers integrated credit card processing. Currently using TalkAToo to supplement the creation of text statements on the invoices. Clients get 3 + repetitions of the information. Lab and radiology integration Pros Ease to use. Constantly being updated. Once purchased new builds are placed and sometimes offered as trials. New Staff are brought up to speed rapidly. Cons Able to repeat an invoice, especially important for multiple patients by the same owner. Cannot do this at present. Especially important with large animal visits. Reasons for choosing ClienTrax Pricing, Staff associated. Ease of use. Limited problems over the other suggestions. AAHA rated # 1 at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Practice owner Veterinary ### "This is a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2021 Wonderful Pros The software places emphasis on medical records over other factors. For a veterinarian there is not a better program out there. Cons Sending records to specialists are less organized then they appear on the platform Reasons for choosing ClienTrax It was overall a better product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2021 Hello, Michael. Thank you for your review. We strive to stay on the cutting edge with our medical records so that we can help veterinarians show others that they stay on the cutting edge. Helping you help your patients is a high priority for us. MR megan r. Office Manager Veterinary ### "Into to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 8, 2021 5 out of 10 Pros Scheduling appointments is simple. Reading the appointment schedule is easy to understand as well. Cons Not able to leave tabs open, to revisit client cards. This makes me unable to help a client in person, and over the phone simultaneously. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) I was hired into this office with this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2021 Hello Megan, Thank you for the review! We appreciate that you find the appointments easy to use and understand. We strive to make every part of the program as easy as possible. ClienTrax was, and continues to be, developed through listening to our clients' needs. In our early years, several practice owners asked us to make us so you can only view one client account at a time. This is to help minimize mistakes of making entries on the wrong accounts. Though you cannot view two records of the same type at once, the busy multitasker can definitely view multiple record windows at once. For example, the office manager who is trying to work up an order can check a client account to answer a question for someone else without losing their place in the purchase order. We here at ClienTrax use ClienTrax every day to track our own business. Many of us often have several windows open at once. We hope our clients find this ability as useful as we do. CR Cari R. Office Manager Veterinary ### "Practice Management Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 8, 2021 We have had good success with Clientrax Pros Clientrax is very user friendly, with great technical support Cons The updates/upgrades are often times NOT an improvement Reasons for choosing ClienTrax We've been with Clientrax so long, there weren't many options out when we started 20 years ago Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2021 Hello Cari, Thank you for the review! Yes, we have really grown over the years as new technology becomes available in the veterinary business! We appreciate being your partner to help you take care of your patients all these years! LL Lori L. Office Manager Veterinary ### "Wonderful Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 27, 2021 Pros Easy to set up and use. Customer support is very knowledgeable and helpful. Cons Sometimes there are a few more steps then we would like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2021 Hello Lori, Thanks so much for the 5 star review! We appreciate you as a ClienTrax user. Please feel free to call into support to see if there is a shortcut for something you are trying to do. RK Rebecca K. Owner Veterinarian Veterinary ### "Workhorse software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 27, 2021 I have found the software to be easy to use, new staff have little trouble learning it. Our MR are completely computerized and I love the medical records system. I have found the support to be invaluable as all software can have problems from time to time. It is a great program and works wonderfully for me. Pros I became a Clientrax user in 1999. The company has grown a lot since then and so has my business. I opted for the basics as a new clinic with budget constraints. Clientrax had an abundance of options and tabs that I was not using. The software has always met the needs of my growing practice. Cons The only problem we have experienced is importing imaging and I think that is because we do not use their cloud services. Reasons for choosing ClienTrax Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2021 Hello Rebecca, Thanks for the review! You can import images into the Medical Record image tab at the click of button even if you do not have our PACS system. You can attach any image file (radiograph, ultrasound, photos, etc.) to a medical record via the Red buttons on the image tab to insert a single image, a series of images, or a side-by-side comparison. We find the side-by-side excellent for client education, such as before and after photos in patient care. This works great to educate why dental cleanings are important! Even though you can insert images without our Cloud Services Module, we do offer DICOM PACS Integration for managing digital X-Rays, Ultrasound, etc. This provides for being able to order image from ClienTrax, and have then automatically import into the record from which they were ordered. This system includes a DICOM viewer so that all images can be viewed in their native software. MA Miranda A. Practice Manager Veterinary ### "Clientrax offers solutions, and functionality for everyday tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 27, 2021 Templates make is easy to put in exam notes. Integrated payment software is a plus. Easy to schedule appointments, color coding system lets staff know what to expect at a glance. Pros Ease of appointment scheduling, and color coding the appointments by type. Templates for medical exam notes, so it is more efficient to enter exam notes and recommendations Cons Reports aren't always the information needed. Can be challenging to locate, from the reporting menu, the report you're seeking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2021 Hello Miranda, Thank you for the great review! We appreciate that you like the way we have designed appointments and medical records. We understand that with over 200 hard coded reports and endless query possibilities, it can be hard to find or remember the best way to get what information. We absolutely expect people to call when they don't know what report to use or where to find it. That is help we can usually provide quickly and easily, so it is nice to have a quick call to break up more involved calls. You are welcome to call any time to ask where to find a report that gives you the info you are looking for. BG beverly g. Hospital Manager Veterinary ### "I recommend ClienTrax " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 Pros I find the product user friendly, I have been using it for 15 years, I find the service very friendly and helpful. Everything you need for vet business in one program. Cons ClienTrax is not set up for direct payment with insurances for clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2021 Hello Beverly, Thank you for the great review AND for your and Dr. M's longstanding experience and input. It has been joy to be a part of helping you take care of your patients. ClienTrax does have a new (as of early 2021) integration with Petegrity to automatically submit claims with a single click to 9 different insurance companies and counting. We would like to add Trupanion to the growing list of insurers we work with, but they need to be willing to work with Petegrity like the other insurers. ClienTrax is the only Veterinary Software that is currently integrated with Petegrity. [View all Reviews](https://www.capterra.com/p/96549/ClienTrax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DaySmart Vet vs ClienTrax](https://www.capterra.com/compare/96549-133166/ClienTrax-vs-DaySmart-Vet)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)