# ClienTrax Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClienTrax Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/96549/ClienTrax/pricing

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# 

 ClienTrax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ClienTrax

## What is ClienTrax?

Robust Veterinary Practice Management Software including Electronic Medical Records, Integrated Labs, and Digital Imaging, Mobile App, On-line Appointment Scheduling, Reminders, Recalls, Practice Builder Client Retention program and many more time proven features.

## What is ClienTrax used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

82%

Neutral

0%

Negative

18%

Starting price

$2000

Flat Rate, One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClienTrax

4.1 (28)

VS.

[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$2000

Flat Rate, One Time

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (28)

Ease Of Use

4.6 (278)

Value For Money

4.2 (24)

Value For Money

4.6 (264)

Customer Service

4.2 (28)

Customer Service

4.7 (276)

## ClienTrax alternatives

Highest Rated

[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Starting price

$290.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/96549/ClienTrax/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Management

4.5 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Billing & Invoicing

4.4 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Confirmations/Reminders

4.3 (9)

11.11% of 9 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Scheduling

4.6 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Patient Records Management

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Prescription Processing

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

ClienTrax 15 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Electronically collect payments for goods or services

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Enables pharmacists to process single or multiple prescriptions simultaneously

Timed notification for any upcoming task, deadline, appointment, or activity

Create treatment plans that document interventions and outcomes to track patient progress

Features

4.2 (26)

4.2

Based on 26 reviews

## Pricing

Value for money

4.2 (24)

Free Trial

Basic

$2,000

Flat Rate,One Time

Value for money

4.2 (24)

4.2

Based on 24 reviews

## Support, customer service and training options

Customer Service

4.2 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (28)

4.2

Based on 28 reviews

## User reviews

Overall rating

4.1

Based on 28 reviews

Filter by rating

5(16)

4(7)

3(0)

2(2)

1(3)

Mentioned topic

Sorted by most recent

ZL

Zoe L.

Veterinary Assistant

Veterinary

### "Would not recommend, outdated and not user friendly"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 12, 2024

Pros

Adding invoices and having saved estimates was straightforward and convenient

Cons

It crashes all the time, is not user friendly at all, medical notes feel disorganized. The schedule is very busy looking. It's not very customizable at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Laura B.

Clinic Manager

Veterinary

### "Veterinarian Clinic Managment Opinions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 11, 2023

We have used this company as our primary Practice Managment System for many years and have found it to work well for the needs of our business.

Pros

We appreciate the ease of learning this software and the quick customer service when things go awary.

Cons

We know there are multiple technical glitches and we do not seem to recieve updates when we bring these to the attention to the technical team at ClienTrax.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mark G.

Veterinarian

Veterinary

### "Upbeat on Clientrax"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2022

Moved from Intravet to ClienTrax 8 to 9 years ago. Offers integrated credit card processing. Currently using TalkAToo to supplement the creation of text statements on the invoices. Clients get 3 + repetitions of the information. Lab and radiology integration

Pros

Ease to use. Constantly being updated. Once purchased new builds are placed and sometimes offered as trials. New Staff are brought up to speed rapidly.

Cons

Able to repeat an invoice, especially important for multiple patients by the same owner. Cannot do this at present. Especially important with large animal visits.

Reasons for choosing ClienTrax

Pricing, Staff associated. Ease of use. Limited problems over the other suggestions. AAHA rated # 1 at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

Practice owner

Veterinary

### "This is a great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 19, 2021

Wonderful

Pros

The software places emphasis on medical records over other factors. For a veterinarian there is not a better program out there.

Cons

Sending records to specialists are less organized then they appear on the platform

Reasons for choosing ClienTrax

It was overall a better product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2021

Hello, Michael. Thank you for your review. We strive to stay on the cutting edge with our medical records so that we can help veterinarians show others that they stay on the cutting edge. Helping you help your patients is a high priority for us.

MR

megan r.

Office Manager

Veterinary

### "Into to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 8, 2021

5 out of 10

Pros

Scheduling appointments is simple. Reading the appointment schedule is easy to understand as well.

Cons

Not able to leave tabs open, to revisit client cards. This makes me unable to help a client in person, and over the phone simultaneously.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

I was hired into this office with this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2021

Hello Megan, Thank you for the review! We appreciate that you find the appointments easy to use and understand. We strive to make every part of the program as easy as possible. ClienTrax was, and continues to be, developed through listening to our clients' needs. In our early years, several practice owners asked us to make us so you can only view one client account at a time. This is to help minimize mistakes of making entries on the wrong accounts. Though you cannot view two records of the same type at once, the busy multitasker can definitely view multiple record windows at once. For example, the office manager who is trying to work up an order can check a client account to answer a question for someone else without losing their place in the purchase order. We here at ClienTrax use ClienTrax every day to track our own business. Many of us often have several windows open at once. We hope our clients find this ability as useful as we do.

CR

Cari R.

Office Manager

Veterinary

### "Practice Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 8, 2021

We have had good success with Clientrax

Pros

Clientrax is very user friendly, with great technical support

Cons

The updates/upgrades are often times NOT an improvement

Reasons for choosing ClienTrax

We've been with Clientrax so long, there weren't many options out when we started 20 years ago

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2021

Hello Cari, Thank you for the review! Yes, we have really grown over the years as new technology becomes available in the veterinary business! We appreciate being your partner to help you take care of your patients all these years!

LL

Lori L.

Office Manager

Veterinary

### "Wonderful Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2021

Pros

Easy to set up and use. Customer support is very knowledgeable and helpful.

Cons

Sometimes there are a few more steps then we would like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Hello Lori, Thanks so much for the 5 star review! We appreciate you as a ClienTrax user. Please feel free to call into support to see if there is a shortcut for something you are trying to do.

RK

Rebecca K.

Owner Veterinarian

Veterinary

### "Workhorse software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 27, 2021

I have found the software to be easy to use, new staff have little trouble learning it. Our MR are completely computerized and I love the medical records system. I have found the support to be invaluable as all software can have problems from time to time. It is a great program and works wonderfully for me.

Pros

I became a Clientrax user in 1999. The company has grown a lot since then and so has my business. I opted for the basics as a new clinic with budget constraints. Clientrax had an abundance of options and tabs that I was not using. The software has always met the needs of my growing practice.

Cons

The only problem we have experienced is importing imaging and I think that is because we do not use their cloud services.

Reasons for choosing ClienTrax

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Hello Rebecca, Thanks for the review! You can import images into the Medical Record image tab at the click of button even if you do not have our PACS system. You can attach any image file (radiograph, ultrasound, photos, etc.) to a medical record via the Red buttons on the image tab to insert a single image, a series of images, or a side-by-side comparison. We find the side-by-side excellent for client education, such as before and after photos in patient care. This works great to educate why dental cleanings are important! Even though you can insert images without our Cloud Services Module, we do offer DICOM PACS Integration for managing digital X-Rays, Ultrasound, etc. This provides for being able to order image from ClienTrax, and have then automatically import into the record from which they were ordered. This system includes a DICOM viewer so that all images can be viewed in their native software.

MA

Miranda A.

Practice Manager

Veterinary

### "Clientrax offers solutions, and functionality for everyday tasks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 27, 2021

Templates make is easy to put in exam notes. Integrated payment software is a plus. Easy to schedule appointments, color coding system lets staff know what to expect at a glance.

Pros

Ease of appointment scheduling, and color coding the appointments by type. Templates for medical exam notes, so it is more efficient to enter exam notes and recommendations

Cons

Reports aren't always the information needed. Can be challenging to locate, from the reporting menu, the report you're seeking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Hello Miranda, Thank you for the great review! We appreciate that you like the way we have designed appointments and medical records. We understand that with over 200 hard coded reports and endless query possibilities, it can be hard to find or remember the best way to get what information. We absolutely expect people to call when they don't know what report to use or where to find it. That is help we can usually provide quickly and easily, so it is nice to have a quick call to break up more involved calls. You are welcome to call any time to ask where to find a report that gives you the info you are looking for.

BG

beverly g.

Hospital Manager

Veterinary

### "I recommend ClienTrax "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2021

Pros

I find the product user friendly, I have been using it for 15 years, I find the service very friendly and helpful. Everything you need for vet business in one program.

Cons

ClienTrax is not set up for direct payment with insurances for clients

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Hello Beverly, Thank you for the great review AND for your and Dr. M's longstanding experience and input. It has been joy to be a part of helping you take care of your patients. ClienTrax does have a new (as of early 2021) integration with Petegrity to automatically submit claims with a single click to 9 different insurance companies and counting. We would like to add Trupanion to the growing list of insurers we work with, but they need to be willing to work with Petegrity like the other insurers. ClienTrax is the only Veterinary Software that is currently integrated with Petegrity.

[View all Reviews](https://www.capterra.com/p/96549/ClienTrax/reviews/)

Popular comparisons

[DaySmart Vet vs ClienTrax](https://www.capterra.com/compare/96549-133166/ClienTrax-vs-DaySmart-Vet) 

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