---
title: "InfoFlo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about InfoFlo Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/96628/InfoFlo/"
page_type: "product"
language: "en"
---

# 

 InfoFlo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

InfoFlo

## What is InfoFlo?

InfoFlo is a private cloud that can be installed on your server or our secure cloud. It's an easy to use CRM that is perfect for managing customer relationships and includes the most robust Outlook and Gmail sync on the market! It is a fully integrated contact, relationship, email, calendar, document, sales, task management solution and VoIP. It includes a Quick Books sync. We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user!

## What is InfoFlo used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

91%

Neutral

6%

Negative

3%

Starting price

$20

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for InfoFlo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infoflosolutions.com&name=InfoFlo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InfoFlo

4.5 (100)

VS.

[4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$20

Per User, Per Month

Starting Price

$14

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (100)

Ease Of Use

4.2 (4,376)

Value For Money

4.5 (90)

Value For Money

4.3 (3,507)

Customer Service

4.3 (94)

Customer Service

4.1 (3,516)

## InfoFlo alternatives

Highest Rated

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,475)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[4.4 (18,798)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/61368/Salesforce/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

[4.4 (5,839)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157279/Dynamics-365/)

[View all alternatives](https://www.capterra.com/p/96628/InfoFlo/alternatives/)

## FAQs about InfoFlo

Overview

### What problems does InfoFlo solve?

InfoFlo solves scattered customer records, disconnected email and phone histories, and manual follow-up tracking by centralizing contacts, activities, documents, tasks, and pipelines in one system. Sales teams, small business owners, office staff, mortgage brokers, and client-service teams benefit most from faster reporting, bulk outreach, and simpler Outlook-based workflows.

Answer based on 59 reviews

Overview

### Which roles and teams benefit most from InfoFlo?

InfoFlo is most used by small business owners, presidents, partners, and managing directors who need centralized customer records, sales tracking, and follow-up visibility. Operations, administrative, and business development teams use it to organize contacts, manage workflows, support client communications, and keep day-to-day processes efficient across growing organizations.

Answer based on 99 reviews

Overview

### What company size and industries is InfoFlo built for?

InfoFlo is built primarily for small businesses, which make up 95% of reviewers, and it appears most often in Financial Services at 9%. InfoFlo Nonprofit is aimed at organizations needing a tailored, lower-cost setup, with additional reviewer presence in Real Estate at 8% and Accounting at 6%.

Answer based on 100 reviews

Features and Usability

### What are the key features of InfoFlo?

InfoFlo includes core CRM features like contact management, client management, task management, and calendar scheduling, with email integration as a key differentiator through Gmail Sync and Microsoft Outlook integration. Reviewers also highlight linked notes, documents, and communication history on each contact record, plus customizable fields, invoicing, and role-based permissions.

Answer based on 45 reviews

Integrations

### How well does InfoFlo integrate with email?

InfoFlo connects email with contact and company records, making follow-up easier for small business teams, sales users, and service firms. Many users like Outlook, Gmail, and Exchange syncing, automatic email filing, and bulk email support, though some mention occasional sync issues, setup friction, and limits in mail merge flexibility.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does InfoFlo integrate with?

InfoFlo integrates with Outlook4Gmail and WhatsApp in reviewer mentions, and its catalog also lists Gmail, Google Calendar, Google Contacts, Microsoft 365, Microsoft Outlook, QuickBooks Online, and WordPress. These connections cover email, calendars, contacts, accounting, messaging, and website management.

Answer based on 21 reviews

Getting Started and Support

### How easy is it to onboard and train a team on InfoFlo?

InfoFlo is relatively easy to onboard for everyday users, who often learn the basics quickly through demos, videos, webinars, documentation, and live online or in-person training. Admins and less technical users may need more time for setup, custom fields, email configuration, and workflow changes, and some reviewers found training less structured.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does InfoFlo offer, and how do users rate the experience?

InfoFlo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, fast, and willing to answer questions, but some report uneven responsiveness, limited documentation, confusing ticket handling, time-zone delays, and extra charges for certain technical help.

Answer based on 45 reviews

Features and Usability

### How good is InfoFlo for managing contacts?

InfoFlo keeps contact records organized in one place and works well for small businesses that need history, notes, tasks, and linked documents. Many users find it easy to navigate and customize with fields and categories, though some mention limits with imports, sorting, duplicate handling, and a few repetitive data-entry steps.

Answer based on 32 reviews

## Features

AI summary

Based on 14,670 CRM reviews

Capterra reviewers point to these as the CRM features buyers care about most:

-   **Contact Management** (**44%** of reviewers rated this feature as critical)
-   **Sales Pipeline Management** (**43%**)
-   **Lead Management** (**44%**)

InfoFlo supports all three top-priority features: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into sales activity, and close opportunities with greater consistency.

Contact Management

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Sales Pipeline Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Lead Management

4.3 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Data Import/Export

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Task Management

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Contact Database

4.4 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

InfoFlo 154 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Manage assets throughout their lifecycle to optimize profit

Manage attendance for classes, shifts, meetings, or events

System that automatically dials calls

Distribute/route/connect calls

Create, manage, and send invoices or bills to customers

A call center that both makes and receives calls

Report incoming and outgoing calls for specific extensions

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Highlight specific time marks for annotation and review purposes

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Group campaigns by project, client, or campaign for better management.

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Computer-telephony integration is the use of computers to manage telephone calls

Configure existing workflows to meet your organization's needs

Search and check for conflicts of interest or statutes of limitations

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Manage and maintain a detailed record of information and updates associated with each court case

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Access names, contact information, and roles of employees in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Monitor and record expenses such as purchases or charges incurred

Move files across different systems or networks

Software specialized for accountants and accounting firms

Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals

Software specialized for non-profit organizations

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Establish measurable goals and objectives and track their progress over a specific period of time

Monitor application statuses, proposals and award funds

Managing service requests, incidents, IT issues & support with a ticketing system

Compliant with HIPAA, which sets standards for sensitive patient data protection

A call center that primarily receives calls, typically customer service focused

Track and monitor incoming call statistics

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Track and monitor a specific set of keywords

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Agents choose who to call and when

Automate workflows and trigger campaigns based on customer actions

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Manage and support multiple locations

Record the audio of phone conversations for quality assurance purposes

Track all opportunities for potential sales and convert them into recurring revenue

A call center that primarily makes calls, typically sales focused

Track and monitor outgoing call statistics

System calls multiple numbers at once and connects the agent to the first number that answers

Process of managing several related projects or business activities to achieve organizational goals

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Tools designed to streamline the process of lead generation and management for sales teams

Monitor wait time and abandonment for incoming requests that have not been routed

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Record live video calls to play later

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Pipeline view and tracking lead status

Automatically record calls at predetermined times

Plan availability and assign specific time slots for tasks and resources

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Share contacts with other applications like Gmail and CRM

Enables the connectivity to send and receive calls over the internet

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create and administer polls and surveys

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track employee/learner's progression through training programs

Manage bookkeeping for client trust accounts

Manage calls that were missed or not attended

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Place/receive calls through voice over IP connection

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Track calls answered by employees

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (96)

4.4

Based on 96 reviews

## Pricing

Value for money

4.5 (90)

Free Trial

[View pricing plan details](https://www.capterra.com/p/96628/InfoFlo/pricing/)

Cloud

$20.00

Per User,Per Month

Value for money

4.5 (90)

4.5

Based on 90 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (94)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (94)

4.3

Based on 94 reviews

## User reviews

Overall rating

4.5

Based on 100 reviews

Filter by rating

5(60)

4(31)

3(6)

2(0)

1(3)

Mentioned topic

Sorted by most recent

RR

Ruth R.

Marketing Assistant

Marketing and Advertising

### "Pretty solid CRM for the price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 6, 2026

We've been using InfoFlo at the office for about four months. Mainly for tracking customer info and keeping email threads in one place. I'm on it most days, usually right before a call, just to remind myself what we last talked about with someone. Before this, I was juggling Outlook and a spreadsheet, which worked until it didn't. Having it all together has made things a bit less chaotic, honestly.

Pros

The Outlook integration is the thing I actually use. Someone calls, I pull up the contact, and I can see the email history without digging through my inbox. That alone has probably saved me a decent amount of back-and-forth. The other thing I appreciated is that we didn't have to commit to a full feature set upfront. We started with the basics and added a module a couple months in when we figured out we needed it. That flexibility helped since we weren't sure how much of it we'd actually end up using.

Cons

Interface looks a bit dated. It's functional once you've poked around enough, but if someone new is sitting down with it for the first time, they'll probably spend a few minutes just figuring out where things are. The mobile app is fine for quick lookups or dropping a note, but anything more than that and I'd rather just wait until I'm at my desk. It doesn't feel like it was really built with mobile in mind.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Sandy D.

Marketing Assistant

Marketing and Advertising

### "Good value if you prefer a one-time purchase"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 2, 2026

Switched to this mainly because I was tired of paying monthly fees for software I wasn't fully using. Been using it for a few months now to keep client info organized and track Outlook emails, and it does what I need without much fuss. Getting started was easier than I expected, I didn't have to watch tutorials or anything, just figured it out as I went.

Pros

The Outlook integration is what I actually use every day. Having email history sitting right next to a client's notes means I'm not constantly switching between windows trying to remember what we talked about last time. That alone justified it for me. The fact that you can start with a stripped-down version and add things later is also nice.. I didn't feel pressured to buy more than I needed upfront.

Cons

The interface looks like it hasn't been touched in a while. Everything works, but next to something like HubSpot or even some of the free tools, it looks pretty old. A few of the menus took me a bit to figure out, nothing that stopped me from using it, but there were a couple moments where I wasn't sure where something was. You do get used to it. It's more of an annoyance than a dealbreaker, but I'd probably like it more if the UI got some attention.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Brevo was fine for email marketing but it wasn't really built for managing client relationships. I needed something where I could track contacts, log emails, and keep notes all in one place without paying a recurring fee every month.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RV

Ruth V.

CSR

Information Services

### "Reliable CRM for Daily Business Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 21, 2026

Overall, InfoFlo is a reliable and useful CRM for managing contacts, tracking communication, and organizing customer information. It works well for daily business needs, though it could benefit from a more modern design and stronger mobile functionality.

Pros

InfoFlo is a helpful CRM that makes it easy to manage contacts, track communication, and keep customer information organized. The features are useful for daily business tasks, and the system works well for improving productivity. It may not feel as modern as some newer CRM platforms, and the mobile experience could be better, but overall it is a reliable tool for managing customer relationships.

Cons

The interface feels a bit outdated compared to newer CRM platforms, and some advanced features and integrations are limited. The mobile experience could also be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Samantha R.

Finance

Accounting

### "Great Service!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 12, 2026

Pros

Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity

Cons

Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Print Shop

Publishing

### "The best software out there "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

I love InfoFlo and all of its features! I use this on a daily basis to manage our products. We are completely satisfied with this product and all the features.

Pros

It makes it easy for us to sell our products with ease and keeps us well organized. The ease of invoicing each customer is great

Cons

There is nothing that we don't like about InfoFlo... It is a great product to use to help manage your products!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Colton M.

Senior Human Resources Recruiter

Leisure, Travel & Tourism

### "A useful platform with easy-to-use tools"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 17, 2025

The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem.

Pros

InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening.

Cons

There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Allison K.

Manager

Automotive

### "Read Before You Buy!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 7, 2023

Please look into all options before making a decision; I wish my company took the time to research better. I would recommend Sales Force, Monday.com etc.

Pros

I have yet to have a positive experience while using InfoFlo. I have made several attempts as has all of my staff and it is just not a good program.

Cons

The program is not user friendly. Simple tasks, like assigning a sales rep to an account is not available. When we ask to add the feature we are told it will cost thousands of dollars and will take months as they do not have the "manpower" to get it done. Each step of the way when we have attempted to use the program features are just not available. I believe they bring you in and try and get you to spend money on upgrades, then they say we don't have the "manpower" to write the code... next thing you know months have passed and they refuse to discuss any type of refund. RUN!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2024

Unfortunately this customers' staff member who was left in charge of the project had a technology gap when it came to implementing software. We spent a lot of time with them free of charge but there was always an issue and they were not flexibile or open to any change (scared of change). We are sorry it did not work out for them. We have a over a 95% successful implementation rate with all our customers.

AN

Anonymous User

Ingeniero

Construction

### "Producto fantástico"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 2, 2023

Pros

La gestión de contactos y llamadas. Funciona bastante bien.

Cons

Necesitas un poco de aprendizaje inicial para hacerte con el programa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Chris A.

MD

Real Estate

### "InfoFlo Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 24, 2023

Very good replacement for Goldmine which I had been using >15 years

Pros

Ease of use Calendar function

Cons

Not possible to integrate with 3CXOccasional software glitches eg. on updating recently all the contacts were duplicated

Reasons for choosing InfoFlo

Feature set. Price/ performance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YA

Yousef A.

sales

Retail

### "I really like this app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 20, 2023

amazing I tried more app works in crm but the infoflo is the best

Pros

an easy and fast to achieve my work with good experience

Cons

can you contact the app with WhatsApp I think it will be good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/96628/InfoFlo/reviews/)

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