--- title: "ALIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ALIS Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/96648/ALIS/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # ALIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ALIS ## What is ALIS? ALIS (pronounced “Alice”) stands for Assisted Living Intelligent Solutions. With a comprehensive suite of eHR tools, ALIS software solves the important challenges assisted living communities face using fast, secure technology. Growing portfolios prefer ALIS because they are able to manage compliance across state lines, take advantage of full eMAR management and drug counting, integrated assessments, family engagement, and more. ## What is ALIS used for? [Assisted Living](https://www.capterra.com/assisted-living-software/)[eMAR](https://www.capterra.com/emar-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Overall rating Based on 67 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $8 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ALIS alternatives Highest Rated [4.8 (50)](https://www.capterra.com/p/163319/StoriiCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about ALIS Overview ### What problems does ALIS solve? ALIS solves paper-based charting, duplicate data entry, medication tracking gaps, and poor visibility into resident care, compliance, and task completion. Assisted living administrators, nurses, med techs, caregivers, and corporate leaders use it to centralize records, simplify training, speed audits and reporting, and access real-time resident information from anywhere. Answer based on 64 reviews Overview ### Which roles and teams benefit most from ALIS? ALIS is most used by senior living administrators, executive leaders, nursing directors, and business office teams managing resident care and facility operations. Clinical leaders use it to support care coordination and compliance, while executives track performance, and office managers handle billing, documentation, scheduling, and day-to-day administrative workflows. Answer based on 58 reviews Overview ### What company size and specific industries is ALIS built for? ALIS is designed for assisted living, memory care, independent living, and behavioral health communities. It is best suited to providers in the senior living and behavioral health sectors that need software tailored to these care environments, rather than to a specific company size. Features and Usability ### What are the key features of ALIS? ALIS includes core clinical and operations features such as medication management, resident assessments, care plans, charting, and calendar scheduling. Differentiators include customizable reports, role-based access controls, alerts and reminders, and third-party integrations. Reviewers most often highlight the easy dashboard, eMAR workflows, and quick access to resident records. Answer based on 50 reviews Pricing ### How much does it cost and what fees or limitations are included? ALIS starts at $8 per user per month on the Basic plan. A free trial is available. The minimum subscription is $300 monthly for a single community or $180 for smaller multi-community groups, and onboarding costs one time per community range from $650 to $3,500. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does ALIS integrate with? ALIS integrates with accounting, payments, and workflow platforms including QuickBooks Online Advanced, Sage Intacct, Paysafe, Zapier, Dropbox Sign, Accushield, Aline, BestRx, and Rx30. It also connects with Botco.ai, FrameworkLTC, Multiview ERP, OmniCare, Sagely, Sherpa, WelcomeHome, and eMenuCHOICE. Answer based on 1 reviews Getting Started and Support ### How easy is it to onboard and train a team on ALIS? ALIS is generally quick to onboard and teach, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say new hires, med techs, and less technical staff often learn it quickly, while admins or teams with frequent turnover may need more time, refresher training, and updated learning materials. Answer based on 12 reviews Getting Started and Support ### What customer support options does ALIS offer, and how do users rate the experience? ALIS offers email/help desk, FAQ/forum, phone support, a 24/7 live representative, and chat. Users generally describe support as fast, easy to reach, knowledgeable, and willing to customize the system around community needs. A few report login or access issues that sometimes required admin involvement and delayed resolution. Answer based on 40 reviews Update ### How well does ALIS handle software updates? ALIS handles updates with regular product changes, responsive fixes, and visible feature progress for assisted living teams. Many administrators and care staff like that feedback often shapes upcoming releases, though some updates introduce minor glitches, page resets, or training gaps that can briefly interrupt daily documentation and workflow. Answer based on 29 reviews ## Features AI summary Based on 4,313 Compliance reviews Capterra reviewers highlight these as the features buyers care about most when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) ALIS includes **Document Management**, which helps teams keep policies, records, and compliance files organized in one place. However, it does not offer **Compliance Tracking** or **Audit Management**. Instead, it provides other important capabilities that reviewers also value, including **Incident Management** (**44%**) and **Access Controls/Permissions** (**40%**). These features help businesses record and respond to issues, control who can view sensitive information, and maintain better oversight across compliance-related processes, helping teams reduce risk and stay organized. Incident Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Billing & Invoicing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers HIPAA Compliant 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Admissions Management Handle the registration and admission process for existing and new students ALIS 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event/Activities Planning: Plan events and/or activities - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Medical Billing: Manage billing and payments for a healthcare provider - Medical Management: Manage health, disease, care and case management functions from a central location - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scheduling: Plan availability and assign specific time slots for tasks and resources - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.5 (67) 4.5 Based on 67 reviews ## Pricing Value for money 4.7 (63) Free Trial [View pricing plan details](https://www.capterra.com/p/96648/ALIS/pricing/) Basic $8.00 Per User,Per Month It includes: - Community Management - Electronic Health Records - HIPAA Compliant - Lead Tracking - Marketing - Resident Management - Staff Management Value for money 4.7 (63) 4.7 Based on 63 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Multiview ERP](https://www.capterra.com/p/820/Multiview/)[ BestRx](https://www.capterra.com/p/106390/BestRxWin/)[ Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (67) 4.9 Based on 67 reviews ## User reviews Overall rating 4.8 Based on 67 reviews Filter by rating 5(53) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent ET Eli T. Electrical Construction ### "Must have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 Enjoyed every bit of it and would recommend it to friend Pros It is easy to use not complicated especially for a person like myself that I things to be simplified Cons Takes a minute to upload and might need help fixing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lindsay M. CEO Hospital & Health Care ### "EASY to use and implement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2021 Pros Customer service is incredible! It's user friendly and easy to use!! Cons Only a couple things we have not been able to implement but it's all been good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Candace L. Life Engagement Director Hospital & Health Care ### "An amazing and easy to use application for long term care communities for resident information." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2021 Fabulous! I am happy our company switched to ALIS. Pros How easy it is to navigate, add and delete information. Cons The CRM portion needs some type of calendar for up coming tasks such as calls, emails, home visits, etc. Tasks can get lost due to their not being a format to help track these type of tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jennifer L. Business Office Manager Hospitality ### "Just ASK ALIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2021 Pros ALIS is very user-friendly and easy to navigate. The best part of ALIS is their amazing support team. Every individual who has answered the phone has given 100% of their effort to help resolving any challenges I have come across. They are all knowledgeable, patient, and thorough with explaining steps and processes. What you do not know about ALIS, the support team will train on. Cons The least is the inability to master the software. There are so many features and options available, I would say the only thing I do not like about ALIS software is not knowing all the tips and tricks to master it. It really is an efficient and helpful program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kacie K. Program coordinator Hospital & Health Care ### "A lot of bugs at first" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 20, 2020 Not great at first, but once it’s officially up and running it is convenient. Pros Once set up it was nice to be able to leave messages about the events that happened per resident. You could even tag specific people or departments in those messages. All of our residents information was kept in one program that could be accessed from dozens of locations through out the building. Cons Switching to this program was a pain as many of of users kept getting bumped off the system, then the couldn’t log in until and admin came to work the next day. And if it happened on the weekend you couldn’t update notes, or access resident info, etc. until an admin came in to contact the programs customer service which would then take at least an hour to get it working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Regional Director of Wellness at Sonata Senior Living Hospital & Health Care ### "Regional Director of Wellness and Resident Care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2019 Increases med compliance, able to access from any computer, saves time Pros Very easy for staff to learn and use, sends reminders for compliance documents Cons I have not found anything I don't like yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Assisted Living Manager Hospital & Health Care ### "ALIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 31, 2018 Pros The ease with which you can find your items. Helpful videos to support/educate your staff. Cons You have to go thru many steps prior to finding your icon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Senior Business Office Manager Hospital & Health Care ### "Assisted Living Intelligent Solutions ALIS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2018 Pros One stop for all aspects of a person's profile Cons I have not noticed anything that I haven't liked Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sondra C. DON Hospital & Health Care ### "services" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 29, 2018 great customer support Pros everything goes to where it is needed do not have to enter the same information in several places Cons some items are difficult to find you have to search Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kristina N. Administrator Government Administration ### "Wonderful software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2018 Overall, our experience has been been wonderful. I have been very impressed with everyone that we have worked with from the very beginning. The training we have received and the webinars that we continue to attend and learn from are wonderful tools to ensure our success. Pros The software is very user friendly. I also appreciate the great customer service. Cons The calendar function is not quite what we need for our use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/96648/ALIS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.