# ALIS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ALIS Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/96648/ALIS

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# 

 ALIS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ALIS

## What is ALIS?

ALIS (pronounced “Alice”) stands for Assisted Living Intelligent Solutions. With a comprehensive suite of eHR tools, ALIS software solves the important challenges assisted living communities face using fast, secure technology. Growing portfolios prefer ALIS because they are able to manage compliance across state lines, take advantage of full eMAR management and drug counting, integrated assessments, family engagement, and more.

## What is ALIS used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[eMAR](https://www.capterra.com/emar-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Overall rating

Based on 67 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$8

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ALIS alternatives

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

## FAQs about ALIS

Overview

### What problems does ALIS solve?

ALIS solves paper-heavy assisted living workflows, duplicate data entry, missed medication and care documentation, and poor visibility into resident records, compliance, and staff tasks. Assisted living administrators, med techs, caregivers, nurses, and multi-site operators use it to streamline charting, audits, reporting, and real-time oversight across communities.

Answer based on 64 reviews

Overview

### Which roles and teams benefit most from ALIS?

ALIS is most used by assisted living executives, administrators, nursing leaders, and business office teams managing resident care and facility operations. Clinical directors rely on it for care coordination, compliance, and service oversight, while operations, project, and communications leaders use it to streamline workflows, reporting, and organizational visibility.

Answer based on 58 reviews

Overview

### What company size and specific industries is ALIS built for?

ALIS is designed for assisted living, memory care, independent living, and behavioral health communities. It is built for organizations in senior care and behavioral health settings that need software suited to resident-focused operations across these care environments.

Features and Usability

### What are the key features of ALIS?

ALIS includes core assisted living and EHR features like electronic medication management, care plans, resident assessments, charting, and scheduling with calendar tools. Differentiators include customizable reports, role-based access controls, audit trails, and pharmacy or third-party integrations. Reviewers also frequently mention its easy dashboard, reminders, and compliance tracking.

Answer based on 50 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ALIS starts at $8 per user per month on the Basic plan. The minimum subscription is $300 per month for a single community or $180 for smaller multi-community groups. A free trial is available, and onboarding costs $650 to $3,500 per community depending on assistance level.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does ALIS integrate with?

ALIS integrates with more than 10 third-party tools and platforms, including QuickBooks, QuickBooks Online Advanced, Sage Intacct, Zapier, Paysafe, Dropbox Sign, Rx30, BestRx, and Accushield. It also connects with Aline, Botco.ai, FrameworkLTC, Multiview ERP, OmniCare, Sagely, Sherpa, WelcomeHome, and eMenuCHOICE.

Answer based on 1 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ALIS?

ALIS is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say new hires, med techs, and less computer-literate staff often learn it fast because the interface is intuitive. Admins or teams with turnover may need more time, especially when training materials lag behind product updates.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does ALIS offer, and how do users rate the experience?

ALIS offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users generally describe support as easy to reach, fast, knowledgeable, and willing to customize the system around community needs. Training and onboarding are viewed positively, though a few users report login issues and occasional delays resolving access problems.

Answer based on 40 reviews

Update

### How well does ALIS handle software updates?

ALIS rolls out regular updates that often reflect customer feedback and add useful changes for assisted living teams. Many administrators and care staff like the steady improvement and responsive support, though some updates introduce minor glitches, outdated training materials, or temporary navigation issues that need follow-up.

Answer based on 29 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

HIPAA Compliant

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Incident Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Admissions Management

Handle the registration and admission process for existing and new students

ALIS 41 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Any form of examination or diagnosis performed for the purpose of medical treatment.

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track employee schedules, availability, and performance across projects and tasks

Plan events and/or activities

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage billing and payments for a healthcare provider

Manage health, disease, care and case management functions from a central location

Find and verify prescription medications by color, shape or imprint

Access to patient medication history data

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Plan availability and assign specific time slots for tasks and resources

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

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We can help you find the software with the features you need.

Features

4.5 (67)

4.5

Based on 67 reviews

## Pricing

Value for money

4.7 (63)

Free Trial

[View pricing plan details](https://www.capterra.com/p/96648/ALIS/pricing/)

Basic

$8.00

Per User,Per Month

It includes:

-   Community Management
-   Electronic Health Records
-   HIPAA Compliant
-   Lead Tracking
-   Marketing
-   Resident Management
-   Staff Management

Value for money

4.7 (63)

4.7

Based on 63 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Multiview ERP](https://www.capterra.com/p/820/Multiview/)[

BestRx](https://www.capterra.com/p/106390/BestRxWin/)[

Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/)[

Paysafe](https://www.capterra.com/p/128002/Paysafe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (67)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (67)

4.9

Based on 67 reviews

## User reviews

Overall rating

4.8

Based on 67 reviews

Filter by rating

5(53)

4(12)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ET

Eli T.

Electrical

Construction

### "Must have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

Enjoyed every bit of it and would recommend it to friend

Pros

It is easy to use not complicated especially for a person like myself that I things to be simplified

Cons

Takes a minute to upload and might need help fixing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lindsay M.

CEO

Hospital & Health Care

### "EASY to use and implement "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2021

Pros

Customer service is incredible! It's user friendly and easy to use!!

Cons

Only a couple things we have not been able to implement but it's all been good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Candace L.

Life Engagement Director

Hospital & Health Care

### "An amazing and easy to use application for long term care communities for resident information."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2021

Fabulous! I am happy our company switched to ALIS.

Pros

How easy it is to navigate, add and delete information.

Cons

The CRM portion needs some type of calendar for up coming tasks such as calls, emails, home visits, etc. Tasks can get lost due to their not being a format to help track these type of tasks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Business Office Manager

Hospitality

### "Just ASK ALIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2021

Pros

ALIS is very user-friendly and easy to navigate. The best part of ALIS is their amazing support team. Every individual who has answered the phone has given 100% of their effort to help resolving any challenges I have come across. They are all knowledgeable, patient, and thorough with explaining steps and processes. What you do not know about ALIS, the support team will train on.

Cons

The least is the inability to master the software. There are so many features and options available, I would say the only thing I do not like about ALIS software is not knowing all the tips and tricks to master it. It really is an efficient and helpful program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kacie K.

Program coordinator

Hospital & Health Care

### "A lot of bugs at first"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 20, 2020

Not great at first, but once it’s officially up and running it is convenient.

Pros

Once set up it was nice to be able to leave messages about the events that happened per resident. You could even tag specific people or departments in those messages. All of our residents information was kept in one program that could be accessed from dozens of locations through out the building.

Cons

Switching to this program was a pain as many of of users kept getting bumped off the system, then the couldn’t log in until and admin came to work the next day. And if it happened on the weekend you couldn’t update notes, or access resident info, etc. until an admin came in to contact the programs customer service which would then take at least an hour to get it working.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Regional Director of Wellness at Sonata Senior Living

Hospital & Health Care

### "Regional Director of Wellness and Resident Care"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2019

Increases med compliance, able to access from any computer, saves time

Pros

Very easy for staff to learn and use, sends reminders for compliance documents

Cons

I have not found anything I don't like yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Assisted Living Manager

Hospital & Health Care

### "ALIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 31, 2018

Pros

The ease with which you can find your items. Helpful videos to support/educate your staff.

Cons

You have to go thru many steps prior to finding your icon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Business Office Manager

Hospital & Health Care

### "Assisted Living Intelligent Solutions ALIS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2018

Pros

One stop for all aspects of a person's profile

Cons

I have not noticed anything that I haven't liked

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sondra C.

DON

Hospital & Health Care

### "services"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 29, 2018

great customer support

Pros

everything goes to where it is needed do not have to enter the same information in several places

Cons

some items are difficult to find you have to search

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Kristina N.

Administrator

Government Administration

### "Wonderful software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2018

Overall, our experience has been been wonderful. I have been very impressed with everyone that we have worked with from the very beginning. The training we have received and the webinars that we continue to attend and learn from are wonderful tools to ensure our success.

Pros

The software is very user friendly. I also appreciate the great customer service.

Cons

The calendar function is not quite what we need for our use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/96648/ALIS/reviews/)

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