---
title: "ALIS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ALIS Software - reviews, pricing plans, popular comparisons to other Compliance products and more."
source_url: "https://www.capterra.com/p/96648/ALIS/"
page_type: "product"
language: "en"
---

# 

 ALIS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ALIS

## What is ALIS?

ALIS (pronounced “Alice”) stands for Assisted Living Intelligent Solutions. With a comprehensive suite of eHR tools, ALIS software solves the important challenges assisted living communities face using fast, secure technology. Growing portfolios prefer ALIS because they are able to manage compliance across state lines, take advantage of full eMAR management and drug counting, integrated assessments, family engagement, and more.

## What is ALIS used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[eMAR](https://www.capterra.com/emar-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 67 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$8

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ALIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.medtelligent.com/&name=ALIS)

## ALIS Overview

Updated August 2026

AI summary

ALIS centralizes compliance, medical scheduling, and long-term care functions for organizations of all sizes, offering features such as document management, access controls, incident and risk management, and customizable reporting. Notable options include eMAR, assessment management, and third-party integrations. The system is cloud-based and accessible across major platforms, supporting oversight and workflow coordination in care-focused environments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ALIS

4.8 (67)

VS.

[4.7 (175)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

$8

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (67)

Ease Of Use

4.7 (175)

Value For Money

4.7 (63)

Value For Money

4.5 (143)

Customer Service

4.9 (67)

Customer Service

4.9 (172)

## ALIS alternatives

[4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[eMAR](https://www.capterra.com/p/164513/eMAR/)

[4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/164513/eMAR/)

[Eldermark](https://www.capterra.com/p/248496/Service-Minder/)

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/248496/Service-Minder/)

[SNF Metrics](https://www.capterra.com/p/10012881/SNF-Metrics/)

[4.7 (41)](https://www.capterra.com/p/10012881/SNF-Metrics/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012881/SNF-Metrics/)

## FAQs about ALIS

Overview

### What problems does ALIS solve?

ALIS solves paper-based charting, repetitive data entry, medication tracking gaps, and compliance follow-up in assisted living communities by centralizing resident records, eMAR, assessments, care plans, and reports in one system. Administrators, nurses, med techs, caregivers, and multi-site operators benefit from faster training, real-time visibility, and less time spent auditing charts or chasing documentation.

Answer based on 64 reviews

Overview

### Which roles and teams benefit most from ALIS?

ALIS is most used by senior living executives, nursing leaders, resident care directors, and business office teams who need tighter oversight of operations and compliance. Administrators and project or operations managers use it to coordinate workflows, while owners and presidents rely on reporting, resident management, and organizational visibility.

Answer based on 58 reviews

Overview

### What company size and specific industries is ALIS built for?

ALIS is designed for assisted living, memory care, independent living, and behavioral health communities of various sizes. It is best suited to senior care and behavioral health organizations that need software tailored to residential care settings and community-based service delivery.

Features and Usability

### What are the key features of ALIS?

ALIS includes core assisted living features such as medication management with eMAR, resident assessments, care plans, charting, and calendar scheduling. Differentiating capabilities include customizable reports, role-based access controls, compliance tracking, and third-party integrations, with reviewers often highlighting the intuitive dashboard and easy staff training.

Answer based on 50 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ALIS starts at $8 per user per month on the Basic plan, with a free trial available. Minimum subscription amounts are $300 per month for a single community and $180 for smaller multi-community groups. One-time onboarding per community ranges from $650 to $3,500, depending on assistance needed.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does ALIS integrate with?

ALIS integrates with 10 third-party tools and platforms, including accounting, pharmacy, resident engagement, and workflow apps. Key integrations include QuickBooks, QuickBooks Online Advanced, Sage Intacct, Zapier, Accushield, Aline, BestRx, Rx30, Dropbox Sign, Paysafe, OmniCare, and WelcomeHome.

Answer based on 1 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ALIS?

ALIS is generally quick to onboard for frontline staff and new hires, who reviewers describe as learning it within minutes thanks to the intuitive layout. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Admins and compliance-focused users may need more time, especially after product updates.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does ALIS offer, and how do users rate the experience?

ALIS offers email/help desk, FAQ/forum, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, easy to reach, and knowledgeable, with quick fixes, strong training, and willingness to customize the system. A few reviewers report login issues and delays when admin involvement was needed.

Answer based on 40 reviews

Update

### How often does ALIS update, and do updates cause issues?

ALIS updates regularly and usually adds requested improvements, but some releases can bring minor glitches. Assisted living staff and administrators often like the steady product changes, customization, and responsive support, though occasional page resets, upload delays, and training materials that lag behind new features can create short-term frustration.

Answer based on 29 reviews

## Features

AI summary

Based on 4,245 Compliance reviews

Capterra reviewers highlight these as the features buyers value most when comparing compliance software:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

ALIS includes **Document Management**, which helps teams organize policies, records, and related compliance files in one place. However, it does not offer **Compliance Tracking** or **Audit Management**. Instead, it provides **Incident Management** (**44%**) and **Access Controls/Permissions** (**40%**), which can support issue reporting and control who can view or update sensitive information. Together, these features help businesses maintain oversight of compliance-related documents, manage incidents, and protect critical data, allowing teams to work with better control and accountability.

Incident Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Billing & Invoicing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

HIPAA Compliant

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Admissions Management

Handle the registration and admission process for existing and new students

ALIS 41 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event/Activities Planning: Plan events and/or activities
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical Management: Manage health, disease, care and case management functions from a central location
- Medication Database: Find and verify prescription medications by color, shape or imprint
- Medication History: Access to patient medication history data
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (67)

4.5

Based on 67 reviews

## Pricing

Value for money

4.7 (63)

Free Trial

[View pricing plan details](https://www.capterra.com/p/96648/ALIS/pricing/)

Basic

$8.00

Per User,Per Month

It includes:

-   Community Management
-   Electronic Health Records
-   HIPAA Compliant
-   Lead Tracking
-   Marketing
-   Resident Management
-   Staff Management

Value for money

4.7 (63)

4.7

Based on 63 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Multiview ERP](https://www.capterra.com/p/820/Multiview/)[

BestRx](https://www.capterra.com/p/106390/BestRxWin/)[

Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/)[

Paysafe](https://www.capterra.com/p/128002/Paysafe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (67)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (67)

4.9

Based on 67 reviews

## User reviews

Overall rating

4.8

Based on 67 reviews

Filter by rating

5(53)

4(12)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ET

Eli T.

Electrical

Construction

### "Must have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

Enjoyed every bit of it and would recommend it to friend

Pros

It is easy to use not complicated especially for a person like myself that I things to be simplified

Cons

Takes a minute to upload and might need help fixing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lindsay M.

CEO

Hospital & Health Care

### "EASY to use and implement "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2021

Pros

Customer service is incredible! It's user friendly and easy to use!!

Cons

Only a couple things we have not been able to implement but it's all been good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Candace L.

Life Engagement Director

Hospital & Health Care

### "An amazing and easy to use application for long term care communities for resident information."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2021

Fabulous! I am happy our company switched to ALIS.

Pros

How easy it is to navigate, add and delete information.

Cons

The CRM portion needs some type of calendar for up coming tasks such as calls, emails, home visits, etc. Tasks can get lost due to their not being a format to help track these type of tasks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Business Office Manager

Hospitality

### "Just ASK ALIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2021

Pros

ALIS is very user-friendly and easy to navigate. The best part of ALIS is their amazing support team. Every individual who has answered the phone has given 100% of their effort to help resolving any challenges I have come across. They are all knowledgeable, patient, and thorough with explaining steps and processes. What you do not know about ALIS, the support team will train on.

Cons

The least is the inability to master the software. There are so many features and options available, I would say the only thing I do not like about ALIS software is not knowing all the tips and tricks to master it. It really is an efficient and helpful program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kacie K.

Program coordinator

Hospital & Health Care

### "A lot of bugs at first"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 20, 2020

Not great at first, but once it’s officially up and running it is convenient.

Pros

Once set up it was nice to be able to leave messages about the events that happened per resident. You could even tag specific people or departments in those messages. All of our residents information was kept in one program that could be accessed from dozens of locations through out the building.

Cons

Switching to this program was a pain as many of of users kept getting bumped off the system, then the couldn’t log in until and admin came to work the next day. And if it happened on the weekend you couldn’t update notes, or access resident info, etc. until an admin came in to contact the programs customer service which would then take at least an hour to get it working.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Regional Director of Wellness at Sonata Senior Living

Hospital & Health Care

### "Regional Director of Wellness and Resident Care"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2019

Increases med compliance, able to access from any computer, saves time

Pros

Very easy for staff to learn and use, sends reminders for compliance documents

Cons

I have not found anything I don't like yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Assisted Living Manager

Hospital & Health Care

### "ALIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 31, 2018

Pros

The ease with which you can find your items. Helpful videos to support/educate your staff.

Cons

You have to go thru many steps prior to finding your icon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Senior Business Office Manager

Hospital & Health Care

### "Assisted Living Intelligent Solutions ALIS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2018

Pros

One stop for all aspects of a person's profile

Cons

I have not noticed anything that I haven't liked

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sondra C.

DON

Hospital & Health Care

### "services"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 29, 2018

great customer support

Pros

everything goes to where it is needed do not have to enter the same information in several places

Cons

some items are difficult to find you have to search

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Kristina N.

Administrator

Government Administration

### "Wonderful software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2018

Overall, our experience has been been wonderful. I have been very impressed with everyone that we have worked with from the very beginning. The training we have received and the webinars that we continue to attend and learn from are wonderful tools to ensure our success.

Pros

The software is very user friendly. I also appreciate the great customer service.

Cons

The calendar function is not quite what we need for our use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/96648/ALIS/reviews/)

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