Who Uses This Software?

ALIS's intuitive design makes it easy to use in any community, even in extremely complex settings.


Average Ratings

40 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.95/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Medtelligent
  • www.medtelligent.com/
  • Founded 2005
  • United States

About ALIS

ALIS (pronounced "Alice") is a holistic, resident-centric solution designed to aid in the unique real-world challenges of todays senior living communities. ALIS is inviting, self-explanatory and simple to navigate, allowing for ultimate ease in training, implementation and daily use. Built from the ground up as a comprehensive suite specifically for assisted living, the ALIS modules are in constant communication with one another, ensuring consistent and accurate information company-wide.


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ALIS Features

  • Admissions Management
  • Billing & Invoicing
  • Building Maintenance
  • Care Planning
  • Incident Management
  • Medical Records
  • Medication Tracking
  • New Resident Assessment
  • Resident Info Management
  • Scheduling
  • Staff Management
  • Work Order Management

ALIS Reviews Recently Reviewed!

ALIS is a very user friendly software and can make works much easier.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been working on ALIS for one year . We are an assisted living facility with more than 117 beds.
Uploaded all the information and documents in ALIS. We always have access on it from every where and can get all the information we need. It was so user friendly and we could train our staff in a min time that they can use the software to make reports. Also we made access for Doctors to be able to check residents files and observations. Over all I recommend it for Assisted Living Facilities.

Cons: I like least about this software. Just if it could be a little bit more confidential for each resident.

Overall: It made our job more efficient.

Great Customer Service, Cameron is always available to assist.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, Customer service, all encompassing for every department, improves communication, ability to link with pharmacy

Cons: Observation need to be separated by categories and be printable in a better format, Too much information is offered in the excel version, time consuming to format properly.

Overall: Overall positive experience

Alis gives me peace of mind while away from campus

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I cannot say enough about the customer service! Trisha is very knowledgeable and quick to respond. I love that Alis is web based allowing me to review documents away from campus. This feature is also a huge time saver for our Health Services Technicians while with clients at MD appointments. The Techs are able to access valuable information and enter observation notes on the spot saving time when they return to campus. The electronic med pass is phenomenal! I receive email alerts for any medication change and exception allowing me to review immediately. Med pass is also very user friendly and easy to navigate. The many reports allow for the ability to drill down when very specific, detailed information is needed. The reports export to excel with great ease allowing for creating spreadsheets and graphs.

Cons: I am excited to have the calendar system updated. I look forward to the ability to search the calendars to find past and future dates of appointments, etc. I would like for the weight report to present in a format to calculate 30d, 90d, and 180d significant weight changes.

Overall: Data collection and review, peace of mind

Excellent

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use. It is easy to use on a daily basis and all employees are capable of using this software for multiply tasks.

great product

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: alis is a great value for its money. customer service is always available and easy to talk to. I would recommend this software to everyone.

ALIS is such a breath of fresh air!

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ALIS and Trisha Cole have been a wonderful addition to our company! The system is very user friendly and easy to navigate. Working with Trisha has been seamless in getting exactly what we want in our EHR system. The pricing and customer support we get are much better than I have seen in other EHR systems. Looking forward to rolling ALIS out to 8 more of our communities over the next year.

Great Experience!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: I haven't found anything I didn;t like about this program.

Overall: I have never worked with this program until a few months ago. Very easy to learn and the features and functionality are amazing. I would recommend this to everyone in a health care, assisted living, or group home setting.

Excellent user interface

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: ALIS interface is very user friendly. The software is very intuitive creating a positive experience especially for new hires. One thing I would like to see is the ability to customize reporting.

ALIS makes my job easier!

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Search Tool
Detailed reports are very useful
Company is constantly evolving

Cons: Sometimes pages revert back and cause me to use more time to get back to the page.

Overall: I use ALIS on a regular basis. The program is easy to use, and when I don't understand, ALIS Support Team is there to help promptly.

Intuitive System

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface

Cons: Not being able to use a signature pad/lack of e-signing. Not being able to create custom reports.

Overall: ALIS is an incredibly intuitive system with the best user interface that I've encountered in an Electronic Medical Record. Their eMAR is fantastic and it's incredibly easy to train staff on how to use the system. Staff at ALIS are also very easy to work with and incredibly helpful. I work for a behavioral healthcare organization, so there are a few features related to behavioral health that it's missing; however, the staff have been very helpful in helping us find work-arounds, and our staff like the system much better than the previous EMR we used that was designed for behavioral health.

I love ALIS

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The constant updates, It's always adapting so I feel we could use this company forever.

Overall: I use ALIS on a daily basis and ALIS makes all things Assisted Living a breeze. Its a great way to run a more compliant Assisted Living Community. The best part about ALIS is that if you don't like something or discover a better way to do something you can contact their support team and they will update the system to fit your communities needs. It's amazing!

AWSOME program

Nov 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy if use. Staff support!!

Cons: Would love to see place to document notes on staff

Overall: After several months trying to decide what product to use for our records I decided to dive in with ALIS and have never regretted it. Support is ABSOLUTELY AMAZING!! No question was too small and gosh the staff were right there for me. My staff really were NOT at all agreeable to something on the internet. After a few months (now years) they would be lost without the ease of using ALIS

Alis at the Cottage

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: As with any software the more you are in it the more you learn. We have come a very long with our endeavor and are very proud and excited to begin moving forward with more properties. We would recommend the software and hope everyone has a great experience. It is making our lives a little easier to be able to keep up with so much all in one place.

Great Customer Service

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use

Cons: I have no cons at this time

Overall: My experience working with Allis has been amazing. Allis has been fair to our company and the interest they have taken which is outside of the normal use of Allis. Everyone is very friendly to work with. Everyone also has so much experience and knowledge of their company that it make working with Allis so much easier. The best quality of Allis is that the sky is the limit and they are willing to accommodate all needs individually.

Recommendations to other buyers: Not at this time

ALIS REVIEW

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease

Cons: doesn't work offline

Overall: Overall easy to use an train staff, wish it had a few more features/forms available for use online.

A-always L-listens -I-instant -S- service

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use

Cons: It will be great when finished

Overall: The team works hard to make ALIS fit with our needs at our community. They are always there to help and listen to my suggestions.

Amazing product and company

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, flexibility, communication with ALIS team

Cons: Not as robust on the marketing/prospects end

Overall: We have been using ALIS since the end of 2011, and it is truly an excellent product for our Assisted Living communities. Their support team is always available and very helpful at both the community level and corporate level. One of the biggest positives about the product is their ability to make changes to make sure your specific needs are met as opposed to other programs.

Review of ALIS

Nov 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product support, ease of use,

Cons: When our internet connection messes up!!!!

Overall: Easy to use and excellent support from staff. My staff tell me they were reluctant to use an electronic program but now absolutely love it!! ALIS has really reduced the amount of paperwork we have to file. When the state comes it is REALLY easy to find what they need without wondering where it was files. LOVE IT!

Recommendations to other buyers: Very affordable

Executive Director

Nov 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been a great experience and the customer service response is incredible. I really enjoy the constant updates and improving the current platform. Thank you.

Owner and Administrator

Nov 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been a great experience and the customer service response is incredible. I really enjoy the constant updates and improving the current platform. Thank you.

The Oaks Assisted Living

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The accessibility with having everything organized in one place.

Cons: Name format inconsistencies ┬┐some modules list the residents by last name, first name and other modules still list residents by first name, last name.

The system requires the facility to admit a resident before the medications and care items can be entered. This prevents facilities from being proactive with having everything ready for a resident prior to the admission date. It often times takes several hours and or days to enter data, so facilities are forced to admit the resident prior to the true admission date which prevents us from having accurate census/occupancy reports.

Not having the ability to configure automatic MAR backups ┬┐This is a manual process and is often times not completed because of it being manual and required additional time to do.

Overall: ALIS has an easy to use and well-organized interface (Dashboard), which requires little to no explanation for how to use it. ALIS support made for a seamless transition from paper based charting to electronic charting. Our staff is now able to deliver more efficient, high quality care with having all the tools they being just a mouse click away.

Recommendations to other buyers: Its not just about the software, its about the customer support and no other Assisted Living or LTC software holds up to the level of support your team offers.

Vendor Response

by Medtelligent on November 04, 2016

Your insights totally indispensable to us, Jason. We're so happy to have you as a client!! We hear you on everything you wrote, and are really excited to work toward addressing them in the coming year. Thanks so much, and keep up the good work!

Carriage House Homes

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how everything is on one screen. The ease of training employees on the software is a real plus. It is so simple.

Cons: I would like a way to limit some access to certain employees. A way to prevent employees from getting on the web anytime to access software.

Overall: We have been using this software for over 2 years. It has been great. It makes my job as a DON and Administrator much easier. Everything you need is in this software. Makes auditing charts a breeze.

Vendor Response

by Medtelligent on November 04, 2016

Angie, thank you so much for taking the time to write this review. We're so pleased to make the hard work you do a bit easier. Have you explored the possibility of using swipe cards for certain staff to log in? That way, it limits their access to ALIS to designated in-community devices only. We'll have someone from from our team reach out to talk more in depth! Thanks again!!

Alis review

Nov 04, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That it's the total package. You get the EMAR and EHR.

Cons: I would like for it to be more time sensitive. When certain things are due they should be available to chart, and if they are not due then they should not be available to chart. This would eliminate charting ahead.

Overall: My experience with Alis has been great. It is very user friendly. Training employees on the software was a breeze compared to other software I have used in the past.

Recommendations to other buyers: All in all I really like to program. I'm very happy!

Vendor Response

by Medtelligent on November 04, 2016

We're happy when you're happy, Heather! You've been wonderful to work with, and this is extremely valuable feedback to have. Thank you so much!

Director of Community Relations

Nov 04, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: I have worked with ALIS for over one year now, I have found it to have a substantial amount of glitches. It is not user friendly, even for a professional who has worked on many systems.

Vendor Response

by Medtelligent on November 04, 2016

Hi Catie, Of course we don't love hearing your experience with ALIS has been subpar! Would it be ok for us to reach out for a discussion surrounding some ways you feel the ease-of-use could be improved? We also want to hear about those glitches so we can get them reported and fixed! Thanks so much for your feedback. Really looking forward to working with you to make ALIS even better.

Overall good

Nov 04, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Emars are great, and simple to use.

Cons: Care plan takes a great deal of time.

Overall: I feel that some of the features are not geared toward assisted living. I think there are some language barriers, or maybe definition of certain items areally different.

Vendor Response

by Medtelligent on November 04, 2016

Amanda--We're happy to hear ALIS is an overall win for the team at Columbia Cottage! Let's definitely discuss your pain points with the terminology and see if we can address. Thanks so much for giving us your thoughts, it's always very valuable!

Review of ALIS

Nov 04, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: User friendly and help desk is quick and helpful.

Cons: Some difficulty changing areas when you need to change.

Overall: We use ALIS every day. It is pretty user friendly. There are times I think it needs to be more detailed, but mostly serves our basic needs.

Recommendations to other buyers: It is good for a basic EMR.

Vendor Response

by Medtelligent on November 04, 2016

We are so happy to have been The Well House's software provider all these years! We've put in a lot of work lately to allow ALIS to handle some more complex needs in AL-- we'd love to revisit with you and see if any of it might be useful for you & your team. Thanks so much for your feedback, Valerie!!

ALIS review

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, the format is user friendly. Smooth integration.

Cons: Uploading files, would like to be able to do one large upload and have it on patient where we can label it as "entrance papers or something else."

Overall: So far we have loved ALIS and the experiences we have had with all of the staff. We have been supported and encouraged to use any and all features. We are a small community and transitioning into ALIS and have not had a hard time! We highly recommend it.

Recommendations to other buyers: We are excited to learn about the family portal and utilize it helping us reach our dream of being paperless.

Vendor Response

by Medtelligent on November 04, 2016

We are so happy to help you work toward your paperless dream, Dana! You & your team have put in a ton of great work getting up and running with ALIS, and it's a pleasure to work with a community like yours. Keep it up and always let us know what we can do to help!

We Love ALIS

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the eMAR functions (they have the capability to lessen/eliminate the chance of med errors.

Overall: We have used a few different programs for our assisted living facility. ALIS, by far, outweighs them all in all features/departments. We are so happy with everything they have to offer. It's modern, user-friendly, and the customer service is superlative.

Vendor Response

by Medtelligent on November 04, 2016

You are awesome, Erica! We know you know your stuff, and are so pleased to hear ALIS meets your expectations. Thanks so much!

ALIS reveiw

Nov 04, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: Some features are not great from a clinical standpoint

Overall: ALIS is a great, easy to learn and use software program. The customer service is great, and they have always bent over backwards responding to our needs and concerns.

Vendor Response

by Medtelligent on November 04, 2016

Donna, you and everyone at Lotus Park have been an invaluable part of making ALIS what it is today. Thanks so much for everything you do!

Convenient and Proficient!

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: With easy electronic access and information readily available to all staff makes managing care and medication less burdensome versus manual(paper) management.

Vendor Response

by Medtelligent on November 04, 2016

Vivienne, the ALIS Support team especially appreciates your comments!! Your feedback about ALIS is always extremely insightful, and you've even taught our team a thing or two.

Great Product - Super Support!

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The communication of the support team. The ability of the team to personalize the system to our home.

Cons: Nothing, generally speaking it really is easy to learn and use.

Overall: We have been using ALIS for just under 1 year. The support team is so responsive and a delight to talk too. This product is really helping us take our home to the next level.

Recommendations to other buyers: Don't put off getting it.

Vendor Response

by Medtelligent on November 04, 2016

Kim, your feedback put a smile on everyone's face (especially John's!) Always such a pleasure to work with you and the DayBreak team.

Love Alis!

Nov 04, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use. The features are bold and nicely color coordinated.

Cons: It does not prepopulate certain lists. For example, it does not pre populate a mass email list.

Overall: I find this software very easy to use. When I need to input information I never have any issues. I explain Alis to the new employees and they are able to follow. I also like the help cnter app through Alis. It is very informative and guides you through any issues you may have.

Recommendations to other buyers: Just take your time and look around the software. You van teach yourself.

Vendor Response

by Medtelligent on November 04, 2016

We always love hearing from you, Norma, but reading this review was a treat! Thank you so much for being a constant advocate for ALIS -- it's so great working with you!

Alis is Great

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the reports that allow me to find the information I need quickly. Anyone can easily learn how to use the program even if they have not had computer experience in the past.

Cons: Staff can only go back a week to complete the cares that were missed.

Overall: We have 128 residents receiving services from us and they are all in Alis. Of all the programs that I have worked with Alis is the easiest to operate and navigate. I can honestly say that we have had very few problems and if there has been a problem the support team has worked with us to find a solution. An example is when I went into Alis to retrieve information and discovered that room numbers were all of a sudden incorrect. I contacted Support and by that afternoon everything was corrected and I received a call notifying me it was corrected and how the problem occurred. They have also listened to what our needs are and made accommodations to suit us. Reports were created to allow us to track specific information rather than having to go person by person to tally the information. It makes my job easier and less stressful knowing I can get into Alis and find what I need.

Recommendations to other buyers: None at this time.

Vendor Response

by Medtelligent on November 04, 2016

We are so happy to help make your life a bit easier with ALIS! We take great pride in the work our ALIS Support team does, and are really glad to hear you feel the same way!! Huge thanks for taking the time to tell us your thoughts.

Click and be informed

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, easy to use,

Overall: ALIS the best tool I ever had in my 25 years in the industry. All information becomes handy anytime everywhere

Vendor Response

by Medtelligent on November 04, 2016

That is such a huge compliment, Dennis! Our team will be so happy to hear that.

Ease of knowing its only one click away

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since we started using ALIS i know more about the resident with one click away rather than going and checking the paper chart. I like that it is easy to use, and if i have questions the customer support is very fast on responding.

Vendor Response

by Medtelligent on November 04, 2016

We love working with your team, Joan! However we can help make your life & work a bit easier, always let us know.

The Hearth at Hendersonville ALWD

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: all resident info and care tracking in one place .

Cons: Hard to find certain care tracking. I am newer to the system maybe after time it will be like second nature to me.

Overall: I like ALIS. It is a great system to use. I do wish we had a cheat sheet that tells you how to find certain things when it comes to care tracking. Other wise it is simple..

Recommendations to other buyers: Convenient

Vendor Response

by Medtelligent on November 04, 2016

We like that you like ALIS, Jerri :) We think we can help with the care tracking!! The ALIS Support team has a couple of ideas on ways to make finding everything easier -- ok if somebody reaches out to discuss?

ALIS is great!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use - modern, clean feel

Cons: Some limitations in features (such as calendar scheduling, permissions are not very adaptable)

Overall: ALIS is clear, intuitive and easy to teach to new employees. We also love working with Medtelligent - they truly care about their customers and continually improve the ALIS software. We're very happy to be on ALIS - it has scaled very nicely as our company has grown.

Vendor Response

by Medtelligent on November 03, 2016

SLS has been such a wonderful long-term partner for us. We so enjoy working with you and your team, Angelica!! Keep up all the good work that you do!

Unparalleled Continuity, Flexibility, and Service

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, flexibility, and receptiveness of the ALIS team to incorporate feedback.

Overall: Compared to other assisted living software we looked at during our search, we selected ALIS as our solution for a number of reasons, but most notably ALIS's continuity between modules, ease of use, time and money saving potential, and excellent communication and understanding between our staff and the ALIS team.

During the implementation stages, the ALIS team and software have exceeded our expectations time and time again. They took the time to truly understand how we operate, took into consideration our California-specific regulations and in-house procedures, and rolled out the least disruptive plan to switch from our manual paper-based system.

Now with regular use on-site, the ALIS support team has been receptive to our feedback, and we have seen a number of our requests incorporated into their scheduled software updates. There are still a couple software features we have not rolled out yet, but we're working to do so with a combination of requesting modifications and re-evaluating our in-house processes. ALIS is very transparent about what new features they're working, and we are very excited about the direction they're headed in.

Since going live on ALIS, we've experienced a significant decrease in paper usage and repetitive data collection and entry, increased transparency and accuracy in resident files, and our management staff spends more time on the floor interacting with residents instead of reviewing paperwork.

Overall our experience with the ALIS software and team has been outstanding, and we look forward to rolling out the software to our future communities.

Vendor Response

by Medtelligent on November 03, 2016

We really do value the strong partnership we've built with the AmeriCare team. A huge reason ALIS has been so successful in your communities is due to the hard work you do. Thanks for everything, Alessandra!!

Community LIaison

Nov 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ALIS is user friendly with everything right there on the dashboard, it makes finding what you need quick and easy.

Vendor Response

by Medtelligent on November 03, 2016

You're the best, Elizabeth!! We're so happy that our hard work on making ALIS user friendly pays off for you and everybody at Somerby of Mobile.

ALWAYS ATTENTIVE

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is user friendly. There are many avenues to use if you cannot figure something out. The
Reports are very useful.

Cons: When building a care plan, you have to assign the tasks separately.

Overall: Anytime I have contacted ALIS they have been extremely quick with answering questions or fixing problems! They are knowledgeable about their product, they have customized our program and have listened to all of our input. It has been an extreme pleasure working with the entire staff of ALIS!

Recommendations to other buyers: It is extremely easy to use.

Vendor Response

by Medtelligent on November 03, 2016

We always enjoy working with you & the Hearth team!! Thanks so much for the feedback and kind words, Beth. P.S.- We totally hear you on the care plans... we'll see what we can do!