# Page 3 | ALIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ALIS the right Assisted Living solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/96648/ALIS/reviews --- ALIS 4.8 (67) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ALIS ## Showing most helpful reviews Showing 51-67 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Christine M. IT Associate Used the software for: 6-12 months ### "I have worked with AMAZING staff at alis that have been super helpful every step of the way. " June 14, 2018 5.0 Mostly paperless. Huge time saver. Pros Ease of use. Also, love the training available in the Helpdesk! The videos work great. I have used these in my training with new employees. Cons Some learning needs to be updated to reflect the recent updates rolled out. Beyond that, I don't have any complaints. The employees don't seem to have any issues either. Review Source SH Shannon H. Director of Nursing Hospital & Health Care Used the software for: 6-12 months ### "Great Customer Service, Cameron is always available to assist. " October 10, 2017 5.0 Overall positive experience Pros User friendly, Customer service, all encompassing for every department, improves communication, ability to link with pharmacy Cons Observation need to be separated by categories and be printable in a better format, Too much information is offered in the excel version, time consuming to format properly. Review Source JC Jodi C. Receptionist Health, Wellness and Fitness Used the software for: 6-12 months ### "ALIS makes my job easier!" November 15, 2016 5.0 I use ALIS on a regular basis. The program is easy to use, and when I don't understand, ALIS Support Team is there to help promptly. Pros Ease of Search Tool Detailed reports are very useful Company is constantly evolving Cons Sometimes pages revert back and cause me to use more time to get back to the page. Review Source MF Maura F. Project Manager Hospital & Health Care Used the software for: Less than 6 months ### "ALIS Review" December 28, 2018 5.0 We are solving an integration and a transparency issue for our residents and corporate oversight. Pros I like the features offered along with the user friendly look of the software. I also like that it is fully integrated with Sherpa and Intacct, which is such a huge seller for us as end users. Cons I am not certain of how easily you can be trained on this system. As an observer there is a lot of training needed/requested from the ALIS team and with hight turnover on the nursing and BOM side, I am concerned (maybe unnecessarily) that new users will take a long time to ramp up to full utilization. Review Source SC Sondra C. DON Hospital & Health Care Used the software for: 6-12 months ### "services" December 29, 2018 5.0 great customer support Pros everything goes to where it is needed do not have to enter the same information in several places Cons some items are difficult to find you have to search Review Source DP Debbie P. DOC Health, Wellness and Fitness Used the software for: 6-12 months ### "A-always L-listens -I-instant -S- service" November 7, 2016 5.0 The team works hard to make ALIS fit with our needs at our community. They are always there to help and listen to my suggestions. Pros The ease of use Cons It will be great when finished Review Source AW Ashley W. Operations Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Great Customer Service " November 7, 2016 5.0 My experience working with Allis has been amazing. Allis has been fair to our company and the interest they have taken which is outside of the normal use of Allis. Everyone is very friendly to work with. Everyone also has so much experience and knowledge of their company that it make working with Allis so much easier. The best quality of Allis is that the sky is the limit and they are willing to accommodate all needs individually. Pros It is very easy to use Cons I have no cons at this time Review Source MM Michelle M. Chief Compliance Officer Used the software for: ### "Intuitive System" November 15, 2016 5.0 ALIS is an incredibly intuitive system with the best user interface that I've encountered in an Electronic Medical Record. Their eMAR is fantastic and it's incredibly easy to train staff on how to use the system. Staff at ALIS are also very easy to work with and incredibly helpful. I work for a behavioral healthcare organization, so there are a few features related to behavioral health that it's missing; however, the staff have been very helpful in helping us find work-arounds, and our staff like the system much better than the previous EMR we used that was designed for behavioral health. Pros The user interface Cons Not being able to use a signature pad/lack of e-signing. Not being able to create custom reports. Review Source KN Kristina N. Administrator Government Administration Used the software for: Less than 6 months ### "Wonderful software" December 28, 2018 5.0 Overall, our experience has been been wonderful. I have been very impressed with everyone that we have worked with from the very beginning. The training we have received and the webinars that we continue to attend and learn from are wonderful tools to ensure our success. Pros The software is very user friendly. I also appreciate the great customer service. Cons The calendar function is not quite what we need for our use. Review Source SS Shannon S. Project Manager Health, Wellness and Fitness Used the software for: ### "Excellent user interface" November 16, 2016 4.0 ALIS interface is very user friendly. The software is very intuitive creating a positive experience especially for new hires. One thing I would like to see is the ability to customize reporting. Review Source VR Verified Reviewer Senior Business Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Assisted Living Intelligent Solutions ALIS Review" December 30, 2018 5.0 Pros One stop for all aspects of a person's profile Cons I have not noticed anything that I haven't liked Review Source MS Mary S. Business Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "New vendor review" December 28, 2018 5.0 Each time that I have called, support team has been more than hopeful and patient helping me thru the account. Pros Once you learn the program - easy to follow Cons Refunds are confusing to me - once I learn I think it will get better. Review Source MG Mandy G. Used the software for: ### "ALIS is such a breath of fresh air! " November 29, 2016 5.0 ALIS and Trisha Cole have been a wonderful addition to our company! The system is very user friendly and easy to navigate. Working with Trisha has been seamless in getting exactly what we want in our EHR system. The pricing and customer support we get are much better than I have seen in other EHR systems. Looking forward to rolling ALIS out to 8 more of our communities over the next year. Review Source KP Kate P. Director of Resident Care Health, Wellness and Fitness Used the software for: Less than 6 months ### "ALIS REVIEW" November 7, 2016 4.0 Overall easy to use an train staff, wish it had a few more features/forms available for use online. Pros ease Cons doesn't work offline Review Source SA Susan A. Used the software for: ### "Alis at the Cottage" November 9, 2016 5.0 As with any software the more you are in it the more you learn. We have come a very long with our endeavor and are very proud and excited to begin moving forward with more properties. We would recommend the software and hope everyone has a great experience. It is making our lives a little easier to be able to keep up with so much all in one place. Review Source FL Francis L. Used the software for: ### "Owner and Administrator" November 4, 2016 5.0 Been a great experience and the customer service response is incredible. I really enjoy the constant updates and improving the current platform. Thank you. Review Source SD Stephanie D. Used the software for: ### "Executive Director " November 4, 2016 5.0 Been a great experience and the customer service response is incredible. I really enjoy the constant updates and improving the current platform. Thank you. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.