Affinety Solutions

Registration & Enrollment

5 / 5 4 reviews


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $250.00/month
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Affinety Solutions
  • www.affinetysolutions.com
  • Founded 2002
  • United States

About Registration & Enrollment

Web site and online registration system for organizations that offer community education, recreation, youth programs, senior centers and athletic events. Ability to provide Web-based course catalog, registration and enrollment management. Real time online registration and payment processing, wait list management, system-generated email notices, expense reporting, custom registration forms, consumer self-service in the areas of registration, payments, historical review, family access.


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Registration & Enrollment Features

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback

Registration & Enrollment Reviews

Registration and Enrollment review 5/3/2010

May 03, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I love the product. It is easy to learn, has wonderful support materials available when needed for periodic review of some applications when used occassionally at semester set up or change in program year. Support staff is very helpful and respond quickly to questions or problems.

Cons: I have no negative comments to make.

Overall: I would highly recommend this product to any Community Ed Department looking to get their course information out to a wider audience. We loved the ability to showcase all of the areas that COM ED serves our customers. It is a great PR tool and our enrollment numbers have been good.People are more comfortable doing registration, reading the course catalog, etc at home.

Merge Export

Apr 06, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Our program puts all of our classes in Affinety first and then exports and merges them into our brochure. In the past, we used the old export option but it was very time consuming flipping classes to active/inactive, pulling from different program years etc. In addition, the old merge came out with squiggle lines and had to be completely re-typed. Recently, we paid Affinety to design an export function so the descriptions through all the class details come out smoothly in the format we list in the brochure. It is absolutely amazing and worth every penny of our investment. On average it took us 3 people three days to clean up the merge. Now, in a matter of MINUTES and in the format we need, we can drop into Quark. With one brochure, it paid for the cost of the customization.

Cons: There are no cons at this point to the customization.

Overall: I definitely recommend this customization for other Community Education organizations!

Title (I don't know what you want here)

Feb 24, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy implementation, great report features, wonderful support. Everything is so easy. We love it and so glad we went with it.

Cons: No cons that I can think of.

Overall: would recommend it 100% to all Community Ed offices.

Customer 'self service' was selling point for me

Feb 23, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Course catalog setup is easy, and the ability to add links and pictures to the class descriptions really makes an impact on my website. The automatic emails to customers for class confirmations and cancellations take one more thing off my plate. With the real-time credit card processing, I don't have to worry about processing them myself or deal with declined cards, and I know that if the registration has been accepted, the payment has been added to my bank. The variety of reports is impressive, and easy to use. Rosters, deposit reports, expense reports, profit/loss reports, past due accounts- everything I need is there. The support department is quick to respond to any of my questions, and they're always sending out newsletters with helpful hints.

Cons: There are a lot of features I don't use in the software, and probably could make better use of it if I had the time to learn all that they provided.

Overall: Being the sole employee means I have to do everything, so anything consumers can do on their own is a huge help. Customers can check class availability, register, print receipts and review class details without having to call me.