--- title: "Satin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Satin Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/96849/Satin-Software/" page_type: "product" language: "en" --- # Satin Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Satin Software ## What is Satin Software? Front office system intended for motels, hotels and similar properties within the Australian hospitality market. NO Upfront costs NO Install costs NO Training costs NO Upgrade Costs NO Interface costs NO Out of hours surcharge NO Contract to sign NO Obligation to remain using the system ## What is Satin Software used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Satin Software?[Manage this product listing](https://www.g2.com/products/satin-software/claim_requests/new?auto=true) ## Satin Software Overview Updated September 2026 AI summary Satin Software supports small hospitality businesses with property management tools focused on reservations management, online booking, and maintenance tracking. Designed for hotels handling guest records and housekeeping, it offers features for extended stays and multi-property operations. The platform runs on Windows and integrates with Update247 for channel management, with 24/7 live representative support available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Satin Software 5.0 (3) VS. [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price A$75 Per User, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (405) Value For Money 5.0 (2) Value For Money 4.6 (363) Customer Service 5.0 (3) Customer Service 4.8 (398) ## Satin Software alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Satin Software Overview ### What company size and specific industries is Satin Software built for? Satin Software is designed for small to large hotels in the hospitality industry. It supports properties that need help with guest records, registration, and housekeeping, making it a fit for hotel operations ranging from smaller independent properties to larger hotel businesses. Features and Usability ### What are the key features of Satin Software? Satin Software offers core hospitality features for extended stay properties, including reservations management, online booking, and multi-property support. It also includes maintenance management for tracking property work orders and marketing automation for guest communication and campaign tasks across locations. Integrations ### Which third-party tools and platforms does Satin Software integrate with? Satin Software integrates with Update247 for channel management. This native connection supports property teams that need to connect Satin Software with a channel management system, keeping integration coverage focused on the tools named in catalog data and reviewer mentions. Answer based on 1 reviews Getting Started and Support ### What customer support options does Satin Software offer? Satin Software provides 24/7 Live Rep support. This channel gives users round-the-clock access to a live representative for help with questions or issues. No reviewer feedback on support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Satin Software includes **Reservations Management** and **Online Booking**, giving property teams the tools to handle bookings efficiently and accept reservations through digital channels. However, it does not include **Calendar Management**. Its support for **Reservations Management** and **Online Booking** helps businesses keep room inventory organized, reduce manual booking work, and provide guests with a more convenient reservation experience. Reservations Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Maintenance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Marketing Automation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Extended Stay Long term accommodation for guests Multi-Property More than one location Satin Software 6 features ### All Features - Extended Stay: Long term accommodation for guests - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic A$75.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Proprietor Hospitality ### "Product that delivers what you want AND everything that you didn't know you needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2022 This is a finely crafted product that is continuously being honed to adapt to changing needs in the industry, you are dealing with developers on the phone who know and love their product, if there is something you think is missing, they want to know - even if it is something minimal (like removing the automatic capitalisation of the word 'of' in addresses). Don't fall for the trap of a new, fancy cloud based service that promises ease of use but rarely delivers, with half the functions and none of the customer support. This software is exactly what you need plus some. Pros The functionality of the program, the ease and speed of use, the ongoing maintenance and updates that implement input from users. Truly customer-driven software, not IT mandated, they know the industry and work with you every step of the way. Cons To be honest, its appearance isn't the sleekest and initially, as a millennial, I almost wrote it off as 'old and dated'. After 4 years of using the product, I am ever so glad that I looked past this initial reaction, it is so functional and beautifully adaptive that the utilitarian design is now actually a drawcard, we can utilize 59 different colours so that at a glance you can gain valuable insight that is individualised to whatever you need it to refer to or don't use the colours, it is entirely up to how you want to use the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kathy L. Owner/Manager Hospitality ### "Very User Friendly with Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2020 When I first bought my business, the previous owners had no computers at all and were using a hairdressers appointment book to record front office bookings. I couldn't wait to set up something more efficient. Satin Software came up trumps. There is not another service that my motel uses that provides the exceptional support I experience from the staff at Satin Software. Pros I have been using this product now for more than 10 years. It is very simple to use, has some great features and any problem is usually solved within the hour - or sooner. It is so user friendly, any manager I have ever had while I have been away has had either no problems, or the full support of Satin staff to assist them. Even my 85 year old friend who is only slightly computer literate can work out what to do. And, there is nothing you can mess up that cannot be sorted out!! Cons I have not had any bad experience with the software. Any problems I have caused myself are solved with help from very friendly and patient support from the developer. If the software cannot do something I would like it to do, my suggestion is taken on board and if possible, there will soon be an update to the software that includes a solution for me. Reasons for choosing Satin Software I chose Satin Software because it seemed to be the most user friendly. I am quite computer literate but wanted something simple and straight forward, which would also supply excellent history and data search options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gary T. Front Office Manager ### "Satin Front Office Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 12, 2009 Great prouct for any size property Pros Extremely easy to use product with 24/7 online assistance that always answers. The ability to interface with the PABX was also a big plus. The fact that there are no add on charges is also a benefit. Any upgrade is free of charge with no sign on contracts or fees. Would recommend this product before Roommaster or RMS. Cons There weren't any to be honest ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.