# Satin Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Satin Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/96849/Satin-Software

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# 

 Satin Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Satin Software

## What is Satin Software?

Front office system intended for motels, hotels and similar properties within the Australian hospitality market. NO Upfront costs NO Install costs NO Training costs NO Upgrade Costs NO Interface costs NO Out of hours surcharge NO Contract to sign NO Obligation to remain using the system

## What is Satin Software used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$75

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Satin Software

5.0 (3)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

A$75

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (1,524)

Value For Money

5.0 (2)

Value For Money

4.6 (1,456)

Customer Service

5.0 (3)

Customer Service

4.7 (1,497)

## Satin Software alternatives

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Maintenance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Marketing Automation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Reservations Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Extended Stay

Long term accommodation for guests

Multi-Property

More than one location

Satin Software 6 features

Long term accommodation for guests

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Basic

A$75.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Proprietor

Hospitality

### "Product that delivers what you want AND everything that you didn't know you needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2022

This is a finely crafted product that is continuously being honed to adapt to changing needs in the industry, you are dealing with developers on the phone who know and love their product, if there is something you think is missing, they want to know - even if it is something minimal (like removing the automatic capitalisation of the word 'of' in addresses). Don't fall for the trap of a new, fancy cloud based service that promises ease of use but rarely delivers, with half the functions and none of the customer support. This software is exactly what you need plus some.

Pros

The functionality of the program, the ease and speed of use, the ongoing maintenance and updates that implement input from users. Truly customer-driven software, not IT mandated, they know the industry and work with you every step of the way.

Cons

To be honest, its appearance isn't the sleekest and initially, as a millennial, I almost wrote it off as 'old and dated'. After 4 years of using the product, I am ever so glad that I looked past this initial reaction, it is so functional and beautifully adaptive that the utilitarian design is now actually a drawcard, we can utilize 59 different colours so that at a glance you can gain valuable insight that is individualised to whatever you need it to refer to or don't use the colours, it is entirely up to how you want to use the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Kathy L.

Owner/Manager

Hospitality

### "Very User Friendly with Exceptional Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2020

When I first bought my business, the previous owners had no computers at all and were using a hairdressers appointment book to record front office bookings. I couldn't wait to set up something more efficient. Satin Software came up trumps. There is not another service that my motel uses that provides the exceptional support I experience from the staff at Satin Software.

Pros

I have been using this product now for more than 10 years. It is very simple to use, has some great features and any problem is usually solved within the hour - or sooner. It is so user friendly, any manager I have ever had while I have been away has had either no problems, or the full support of Satin staff to assist them. Even my 85 year old friend who is only slightly computer literate can work out what to do. And, there is nothing you can mess up that cannot be sorted out!!

Cons

I have not had any bad experience with the software. Any problems I have caused myself are solved with help from very friendly and patient support from the developer. If the software cannot do something I would like it to do, my suggestion is taken on board and if possible, there will soon be an update to the software that includes a solution for me.

Reasons for choosing Satin Software

I chose Satin Software because it seemed to be the most user friendly. I am quite computer literate but wanted something simple and straight forward, which would also supply excellent history and data search options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gary T.

Front Office Manager

### "Satin Front Office Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 12, 2009

Great prouct for any size property

Pros

Extremely easy to use product with 24/7 online assistance that always answers. The ability to interface with the PABX was also a big plus. The fact that there are no add on charges is also a benefit. Any upgrade is free of charge with no sign on contracts or fees. Would recommend this product before Roommaster or RMS.

Cons

There weren't any to be honest !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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