# Page 17 | DonorSnap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is DonorSnap the right Nonprofit solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97513/DonorSnap/reviews

---

DonorSnap

4.6 (405)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 3rd, 2026

# Page 17 - Reviews of DonorSnap

## Showing most helpful reviews

Showing 401-405 of 405 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Suzy K.  
  
  
Used the software for:

### "Customer Service is top notch!"

January 23, 2014

5.0

We are new to DonorSnap and already impressed. Customer Service is top notch. Speedy, easy to understand responses.

Review Source

JL

James L.  
  
  
Used the software for:

### "Great customer service!"

September 1, 2016

5.0

Fantastic customer service! Helped to resolve a billing issue even thought it was our mistake. Very responsive!

Review Source

MZ

Michelle Z.  
  
  
Used the software for:

### "DonorSnap is an invaluable resource, with outstanding customer service. "

January 15, 2016

5.0

We use DonorSnap on a daily basis, and I highly recommend it to anyone who asks.

Review Source

TB

Trish B.  
Director of Development  
  
Used the software for: Less than 6 months

### "Great customer service. As a new user, I received excellent response to my questions."

November 9, 2017

5.0

Pros

DonorSnap keeps all of our donation information in one tidy place, and makes reports easy to create.

Cons

The software does a lot, so there's a learning curve. There are a lot of choices and I only use a few of them.

Review Source

MJ

Melissa J.  
Regional Director  
  
Used the software for: Less than 6 months

### "Great Overall"

November 16, 2017

5.0

Pros

Low monthly price, all the features and reports needed to make your job easier. Customer service is prompt and there are a lot of tools/videos to get you through any common question or "how- to".

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.