# Page 4 | WellSky Home Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is WellSky Home Health the right Home Health Care solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/97558/WellSky-Home-Health/reviews --- WellSky Home Health 3.4 (99) [View alternatives](https://www.capterra.com/p/97558/WellSky-Home-Health/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of WellSky Home Health ## Showing most helpful reviews Showing 76-99 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Sohel P. Director Hospital & Health Care Used the software for: 1-2 years ### "Kinnser Agency Manager - Not the best out there" April 19, 2018 4.0 Pros It covers all the detailed rules of Home Healthcare very precisely and makes it almost error-free. This saves lot of time and effort compared to doing the evaluation/notes manually Cons User interface and reports are tricky to use. It lacks ease of transition from one screen to another. Review Source TP Theresa P. Director of Operations Hospital & Health Care Used the software for: 6-12 months ### "Home Care Review" August 19, 2016 3.0 Pros Vendor was very helpful. However I feel that a representative should come out and do a one course on the software. We have a sister facility and was told we could use this software at that location for billing as well. The invoice total is not matching up correctly with client hours. This one of the reason we chose to go with Kinser instead of Clear care. Cons Would really like some one on one training for our Home Care because we have 2 locations. Review Source OM Olivera M. Billing manager Hospital & Health Care Used the software for: Less than 6 months ### "Kinnser " November 10, 2016 2.0 First experience 2 years ago was great and I was super excited to use Kinnser. We only had Medicare patients at the time and it was super easy , no problems ( old Kinnser version) . Easy scheduling , easy billing , Medicare number verifications etc. Less paperwork . easy to track orders. But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing . Pros Easy to use . Cons Loosing data Review Source RR Rey R. CFO Hospital & Health Care Used the software for: 2+ years ### "Kinnser review" May 26, 2016 3.0 Pros Easy to learn, menu driven They're in Texas and makes training easy for us. Cons Slow to implement changes Tech support not veryhelpful Review Source JP Jane P. Director of Clinical Services Hospital & Health Care Used the software for: Less than 6 months ### "Im not sure when the last contact was made with the vendor because when I started with this agency in April, the contact person on our side had been gone since last September and no one had had any good orientation to the software" July 14, 2017 2.0 I am looking forward to our new software Pros I have not discovered anything that I like about Kinnser.I have used other systems that have issues bit this is the worst i have come across Cons The IDT meeting is tedious and causes us to take hours when it should be less than 90 minutes-the careplanning set up makes no sense scheduling is complicated and too many steps involved Review Source TS Terri S. Used the software for: ### "" June 21, 2012 5.0 I have been using Kinnser for two years and I can't imagine a system that is easier to use or a company that is as responsive to their clients as Kinnser. This is my first experience with an Electronic Medical Record system... or any medical record system because I don't have a health care background. If I can learn this system as quickly as I did, any one can! I cannot say enough good things about Kinnser's staff. From the CEO and down the line each and every person is kind, friendly, skilled and responsive. Every call or email question, inquiry, or suggestion is acknowledged and responded to within at least 24 hours. I would highly recommend this product and this company to everyone. Review Source DO Danny O. Owner / CEO Public Safety Used the software for: Less than 6 months ### "Not good" October 4, 2016 1.0 We bought Kinnser for our start-up agency and there were a number of challenges right off the bat. Learning it was, in many cases, not intuitive. Worse, there were modules that simply didn't work and they were not able to fix them. We cut our losses and moved to another system and are very, very happy Pros Mobil app is very easy to use and has lots of functions Cons Not intuitive. Some modules did not work. Clunky. Review Source KK Kevin K. IT Director Hospital & Health Care Used the software for: Less than 6 months ### "Very Easy and Popular Software, Not perfect" June 16, 2017 4.0 Pros Extremely popular, especially with your contracting therapy agencies Easy to use, simple Follows Medicare Requirements Good Support Staff Cons Very fixed software, customizability is hard to accomplish Not great billing HHRG information about what contributed to Oasis assessment points No DDE software as part of the agency manager Review Source TO TIM O. ADMINISTRATOR Hospital & Health Care Used the software for: Less than 6 months ### "KINNSER IS CLEAR FOR PT EVALUATIONS" October 13, 2017 4.0 Pros CLEAN FORMS, WEB BASED, OASIS IS CLEAR AND EASY TO PERFORM, GOOD BILLING DUTIES, DASHBOARD IS GREAT, Cons PRICE!!!! PRICE!!! CALENDAR IS HARD TO FILL OUT AND WOULD BE BETTER IF IT LOADED FROM EVALUATION, GOALS SHOULD BE LISTED AND HAVE THE ABILITY TO ADDRESS FROM PTA NOTES Review Source PK Peter K. Hospital & Health Care Used the software for: ### "Kinnser Review" January 23, 2015 4.0 Pros From the clinical point of view, it is a very good system. Of course, there is always room for improvement, but overall, it is better than the competitors on the clinical side in my opinion. The ownership and management are accessible and typically responsive to hear my concerns. Cons The time it takes by office support personnel to manage the scanning process of documents into the system. Review Source BL Blanca L. Used the software for: ### "" August 5, 2013 5.0 Kinnser Software is easy to use! My staff and clinicians love the workflow. Since using Kinnser, our agency has seen a decrease in overhead expenses. When Medicare every year is decreasing reimbursement rates, Kinnser really helps us stay afloat. Kinnser's customer services is awesome. No waiting and I get a support specialist in minutes to help me out. They also hold educational and training events in my area several times a year. I love Kinnser Software. Review Source SF Susana F. Scheduler Hospital & Health Care Used the software for: Less than 6 months ### "Excellent product " November 10, 2016 4.0 Agency manager using Kinnser have been an excellent opportunity for me to do my work better. I classify the usability of the system as high. It is a very intuitive system. Review Source JW Jonathan W. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Love the interface" October 3, 2016 4.0 Easy and user friendly. Excellent customer service. Pros Home health functions are ideal. Review Source AS Angie S. Used the software for: ### "null" May 13, 2018 2.0 Review Source GT Gina T. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Program" July 20, 2018 5.0 Pros This program had a lot of features that it offered to the consumer Customer service was great Cons More expensive compared to other programs that I was demoing at the time but offered the same features as the competitors Review Source JK James K. Manager Financial Services Used the software for: Less than 6 months ### "first time user " December 10, 2017 5.0 Pros I like its simplicity and the recorded training sessions. Also, the software is arranged in such a way that even a novice user is able to get things going. Cons Sometimes I have questions that I don't have quick answers for and I don't want to do a whole new training session. It would be helpful to have live help...like live chat. Review Source MO Margaret O. Hospital & Health Care Used the software for: ### "We have been on Kinnser for a year, and I could not be happier" October 8, 2014 5.0 Pros The system is user-friendly and easy to utilize for all aspects of our business. Cons It needs to have a category for PRN visits where it states SN/PRN visit. Review Source DS Dipesh S. CEO Used the software for: ### "Great product which is comprehensive, compliant, and cost effective" April 22, 2015 5.0 This is one of the only product which is complete in providing the continuum of Therapy and Agency integration, which helps bring the staffing and the Agency integrated. Review Source CR Colleen R. Director of Nursing Hospital & Health Care Used the software for: Less than 6 months ### "Finally a program that works!" June 5, 2015 5.0 Pros The software itself is very easy to use, very comprehensive, and makes our agency even better. I love the clinical side and the financial side too. Vendor is very easy to work with, good training and very good customer service. Cons Wish that our onsite training could have had more hands on instead of just watching. Review Source DM Danna M. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Brand New to the system- Non Medical Home Care Agency" February 26, 2016 3.5 Pros Very accurate and reports are great. Caregivers are getting it by the 3rd week. Cons The server is slow and 2 times system down. Also having to input everything in the beginning was very difficult and tedious with 200 clients. Review Source KW Karen W. VP of Business Development Public Safety Used the software for: Less than 6 months ### "Case Management Software" October 4, 2016 3.0 We were told that we would be able to customize the software for the case management segment of our business. Not so much..... Pros Good for private duty. Cons Customization did not happen. Review Source AM Asya M. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Bad experience with Billing Manager 2. " May 24, 2016 2.0 Pros User friendly for Patient documentation. Easy to create POC. Cons Billing Manager 2 is a headache. Poor customer support Slow server. Expensive. Review Source DA Daryl A. Owner Hospital & Health Care Used the software for: Less than 6 months ### "New to Kinnser" July 30, 2015 5.0 Pros The ease of following the work flow helps with managing our clients and caregivers. Cons Can't say what the least is until more experience. Review Source VR Victor R. President Hospital & Health Care Used the software for: Less than 6 months ### "Great product" October 4, 2016 5.0 Great product. User friendly. Works as advertised great support. Highly recommended Pros User friendly Cons None Review Source Similar Products Featured ## Related categories [Home Health Care](https://www.capterra.com/home-health-care-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.