---
title: "Expensify Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Expensify Software - reviews, pricing plans, popular comparisons to other Expense Report products and more."
source_url: "https://www.capterra.com/p/97594/Expensify/"
page_type: "product"
language: "en"
---

# 

 Expensify Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Expensify

## What is Expensify?

Expensify is an all-in-one expense management software that automates expense tracking and reporting. The platform integrates with corporate cards, travel booking, and accounting software to streamline financial management. Features include receipt scanning, expense categorization, policy enforcement, and seamless reimbursements. AI-powered capabilities reduce manual data entry through SmartScan technology, which logs receipt details automatically. The software categorizes expenses and flags policy violations to maintain compliance. Integrations with accounting platforms ensure smooth data flow across systems. The Bring Your Own Card feature allows businesses to link existing corporate cards from banks worldwide, while Expensify also offers a corporate card with built-in controls and cash back on purchases. With real-time visibility and insights, Expensify supports informed financial decision-making across organizations.

## What is Expensify used for?

[Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,362 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Pros & cons

Streamlined expense reimbursement workflow

Significant time-saving automation

Recurring technical and syncing problems

Intrusive and excessive email notifications

Starting price

$5

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Time and Expense / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Expensify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.expensify.com&name=Expensify)

Rating Breakdown

4.5

+−

Features4.4

Value for Money4.4

Ease of Use4.5

Customer Service4.2

Rating Breakdown

4.5

Features4.4

Value for Money4.4

Ease of Use4.5

Customer Service4.2

## Expensify Reviewers Verdict

Updated August 2026

AI summary

-   Expensify is a strong fit for small to midsize businesses and finance teams needing faster expense reporting and reimbursements.
-   Its main advantage is significant time savings through automation of expense tracking, receipt capture, and report submission.
-   Expensify delivers practical value by reducing manual entry, organizing receipts, and speeding up reimbursements for both staff and managers.
-   Buyers report negative points such as periodic bugs, syncing issues, excessive email notifications, and occasional manual corrections required with receipt scanning.
-   It suits companies prioritizing efficient, organized expense workflows, though those needing flawless automation or minimal technical issues may want to consider alternatives.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Expensify

4.5 (1,362)

VS.

[4.6 (1,226)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (1,329)

Ease Of Use

4.6 (2,251)

Value For Money

4.4 (812)

Value For Money

4.6 (1,222)

Customer Service

4.2 (832)

Customer Service

4.5 (1,324)

## Expensify alternatives

[4.4 (3,323)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,867)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

[4.3 (2,260)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/380/Concur-Expense/)

[View all alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/)

## FAQs about Expensify

Overview

### What problems does Expensify solve?

Expensify solves paper receipt chaos, manual expense entry, slow reimbursements, and poor visibility into employee and travel spending. It captures receipts, mileage, and card transactions automatically, routes approvals, and syncs with accounting systems. Traveling employees, finance teams, managers, accountants, and small business owners benefit most from faster, cleaner expense reporting.

Answer based on 1184 reviews

Overview

### Which roles and teams benefit most from Expensify?

Expensify is most used by finance teams, business owners, and operations leaders who need faster expense reporting, receipt capture, reimbursements, and card reconciliation. Sales, account management, and customer success teams rely on it to track travel and client spending, while executives and administrative staff use it to improve spending visibility and approvals.

Answer based on 1283 reviews

Overview

### What company size and industries is Expensify built for?

Expensify is built primarily for small businesses, which make up 68% of reviewers, with strongest adoption in Computer Software at 17%. It also serves midsize businesses at 19% and enterprises at 13%, with additional use across Information Technology and Services at 9% and Non-Profit Organization Management at 6%.

Answer based on 1343 reviews

Features and Usability

### What are the key features of Expensify?

Expensify includes core expense management features like SmartScan receipt capture with OCR, mobile receipt upload, expense reports, reimbursement management, and approval workflows. Differentiating features include mileage tracking, corporate card and credit card matching, plus accounting integrations such as QuickBooks and NetSuite for syncing transactions and reports.

Answer based on 1116 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Expensify starts at $5/user/month for Collect, with the $9/user/month Control plan adding budgeting, custom rules, and ERP integrations. A free trial is available, and reviewers say the pricing can work well for small or infrequent use, but per-user costs may feel high for larger teams, with some citing billing clarity concerns.

Answer based on 114 reviews

Integrations

### Which third-party tools and platforms does Expensify integrate with?

Expensify integrates with NetSuite, QuickBooks Online, Sage Intacct, Microsoft Outlook, Gusto, and Okta, with additional catalog connections including BILL Accounts Payable & Receivable and Oracle Cloud Financials. It supports over 20 integrations overall, with the strongest reviewer-confirmed links centered on accounting, payroll, and identity management.

Answer based on 90 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Expensify?

Expensify is generally quick to onboard for employees, with reviewers describing expense submission as intuitive and easy to learn, even for nontechnical users. Training is available through live online sessions, webinars, videos, and documentation. Admins and company setup teams may need more time for initial configuration, policies, and integrations.

Answer based on 60 reviews

Getting Started and Support

### What customer support options does Expensify offer, and how do users rate the experience?

Expensify offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as responsive, professional, and helpful, with many issues resolved within hours or by the next day. Still, some report slow replies, automated responses, and frustrating back-and-forth for complex problems.

Answer based on 115 reviews

Security

### How does Expensify handle data security and access control?

Expensify uses encryption, role-based permissions, approval routing, and identity verification to protect financial data and control access. Reviewers also describe secure receipt storage, including offline capture and later transmission, plus visibility that can help spot fraud. Some users, however, raise concerns about privacy practices, credit card security, and limited backup safeguards.

Answer based on 20 reviews

## Who uses Expensify?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined expense reimbursement workflow

96% positive reviews out of 143

Most users report the reimbursement process is efficient, reducing paperwork, delays, and improving expense tracking.

Manish K.

Senior MTS, 5,001 - 10,000 employees.

"The reimbursement process is efficient and well-organized, ensuring quick turnaround times."

Recurring technical and syncing problems

78% negative reviews out of 130

Most users comment on persistent bugs, slow performance, syncing errors, and disruptions that hinder daily workflows.

Hilary C.

Owner, 2 - 10 employees.

"The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting."

Significant time-saving automation

91% positive reviews out of 58

Most reviewers describe time saving as a major benefit, highlighting automated processes and reduced manual entry.

yuji F.

Owner, 1 employee.

"Currency conversion from local currency to Japanese Yen is automatic in Expensify, It saved tons of time for small company owner."

Intrusive and excessive email notifications

60% negative reviews out of 60

Some users report frequent, unclear, or unsolicited emails, including non-product messages and delayed support responses.

Lina F.

Marketing, 11 - 50 employees.

"Seriously, save yourself the headache and don't even try this platform unless you want annoying emails several times a month and charges with no explanation."

Easy onboarding and usability

91% positive reviews out of 46

Most reviewers indicate the learning curve is minimal, with intuitive design enabling quick adoption for new users.

Walter C.

Scripting Specialist, 51 - 200 employees.

"The User Interface is nicely laid out and it takes all the guesswork out of the process."

Slow and unreliable receipt scanning

60% negative reviews out of 50

Some reviewers describe the smart scan feature as slow, inconsistent, and often requiring manual data correction.

## Features

AI summary

Based on 6,635 Expense Report reviews

Capterra reviewers point to these as the top priorities when choosing expense report software:

-   **Expense Tracking** (**53%** of reviewers rated this feature as critical)
-   **Expense Claims** (**49%**)
-   **Receipt Management** (**49%**)

Expensify supports all three features buyers rate most highly: **Expense Tracking**, **Expense Claims**, and **Receipt Management**. Together, these capabilities help businesses monitor spending, process reimbursements more efficiently, and keep documentation organized, allowing teams to maintain accurate records and manage expense workflows with less manual effort.

Expense Tracking

4.6 (406)

82.51% of 406 reviewers that rated this feature as important or highly important

Expensify offers streamlined expense tracking, letting you organize, categorize, and monitor spending easily. Users think it helps reduce manual errors, provides real-time visibility, and simplifies reporting, though some mention occasional issues with certain credit card integrations.

Expense Claims

4.7 (180)

89.44% of 180 reviewers that rated this feature as important or highly important

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Receipt Management

4.6 (314)

83.44% of 314 reviewers that rated this feature as important or highly important

You can digitize, organize, and retrieve receipts easily, ensuring accurate records and audit readiness. Reviewers indicate this aspect reduces lost receipts, simplifies expense approvals, and makes reviewing or categorizing receipts straightforward, though some note occasional attachment or search difficulties.

Mobile Access

4.7 (219)

84.02% of 219 reviewers that rated this feature as important or highly important

With mobile access, you can submit expenses, upload receipts, and manage reports from anywhere, especially while traveling. Reviewers appreciate how this capability saves time, reduces lost receipts, and makes expense tracking much more convenient on the go.

Reimbursement Management

4.6 (219)

88.58% of 219 reviewers that rated this feature as important or highly important

It helps you submit, track, and receive reimbursements quickly, often via direct deposit. Some reviewers find the process transparent and timely, appreciate status notifications, and value easy management, though a few mention occasional delays or excessive notification emails.

Mobile Receipt Upload

4.6 (284)

79.23% of 284 reviewers that rated this feature as important or highly important

This capability lets you quickly snap and upload receipts from your phone, saving time and minimizing lost paperwork. Reviewers appreciate the convenience and accuracy, noting it encourages immediate uploads and simplifies expense documentation, though a few mention occasional scanning delays.

Expensify 82 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budget Control: Manage and monitor spending to align with the financial constraints or goals
- Categorization/Grouping: Organize and group data or items based on various criteria
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Duplicate Detection: Compare new data with existing records to detect duplicate entries
- Electronic Payments: Electronically collect payments for goods or services
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- ERP integration: Integrate with existing ERP systems
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Expensify offers streamlined expense tracking, letting you organize, categorize, and monitor spending easily. Users think it helps reduce manual errors, provides real-time visibility, and simplifies reporting, though some mention occasional issues with certain credit card integrations.
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Leave Tracking: Manage and track employee attendance
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: With mobile access, you can submit expenses, upload receipts, and manage reports from anywhere, especially while traveling. Reviewers appreciate how this capability saves time, reduces lost receipts, and makes expense tracking much more convenient on the go.
- Mobile App: Access the system via a mobile application
- Mobile Receipt Upload: This capability lets you quickly snap and upload receipts from your phone, saving time and minimizing lost paperwork. Reviewers appreciate the convenience and accuracy, noting it encourages immediate uploads and simplifies expense documentation, though a few mention occasional scanning delays.
- Multi-Currency: Manage and handle various international currencies
- Online Booking: Book meetings and appointments through a website or digital platform
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Policy Management: Create, manage, and track policies and procedures within an organization
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- QuickBooks Integration: Integrates with QuickBooks
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: You can digitize, organize, and retrieve receipts easily, ensuring accurate records and audit readiness. Reviewers indicate this aspect reduces lost receipts, simplifies expense approvals, and makes reviewing or categorizing receipts straightforward, though some note occasional attachment or search difficulties.
- Reimbursement Management: It helps you submit, track, and receive reimbursements quickly, often via direct deposit. Some reviewers find the process transparent and timely, appreciate status notifications, and value easy management, though a few mention occasional delays or excessive notification emails.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Restriction Management: Establish limitations based on certain conditions
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spend Analysis: Review and uncover trends in spending activity
- Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Time Tracking by Project: Track time worked per project
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (1,257)

4.4

Based on 1,257 reviews

## Pricing

Value for money

4.4 (812)

Free Trial

[View pricing plan details](https://www.capterra.com/p/97594/Expensify/pricing/)

Collect

$5.00

Per User,Per Month

It includes:

-   Receipt scanning
-   Reimbursements
-   Corporate card management
-   Expense and travel approvals
-   Travel booking and rules
-   QuickBooks/Xero integrations
-   Chat on expenses, reports, and rooms
-   AI and human support

Control

$9.00

Per User,Per Month

It includes:

-   Everything in Collect, and...
-   Multiple approval flows
-   Custom expense rules
-   ERP integration (NetSuite, Sage Intacct)
-   HR integrations with Workday/Certinia
-   SAML/SSO
-   Custom insights and reporting
-   Budgeting

Value for money

4.4 (812)

4.4

Based on 812 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (832)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (832)

4.2

Based on 832 reviews

## User reviews

Overall rating

4.5

Based on 1,362 reviews

Filter by rating

5(931)

4(297)

3(67)

2(31)

1(36)

Mentioned topic

Sorted by most recent

AA

Ayo A.

Marketing Analyst

Information Technology and Services

### "Simple and convenient for tracking expenses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2026

Overall, Expensify has made expense management much easier. I like that I can quickly scan a receipt and move on instead of spending time entering everything manually. The app is simple, responsive, and does what I need it to do without making the process complicated.

Pros

The biggest thing for me is how easy it is to use. The AI receipt scanning is really convenient and saves me from having to manually enter all the details from a receipt. The app is also quick and responsive, and I find the overall layout pretty straightforward. I’ve had a really good experience with Expensify overall. It’s easy to use and has made keeping up with expenses and receipts much less time consuming. I haven’t had any major issues with the app so far.

Cons

Honestly, I haven’t come across any major problems. There are always small things that could probably be improved, but nothing that has really affected my day-to-day use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Steve S.

CMIO

Hospital & Health Care

### "Expensify Makes Expense Reporting Almost Effortless"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2026

There is a little bit of setup involved at the beginning, but after that, Expensify makes tracking receipts and submitting expenses remarkably easy.

Pros

Expensify is a great platform. One of the best features is simply not having to keep track of paper receipts anymore. You can take a photo of a receipt right within the Expensify app or upload one from your device. If a receipt arrives by email, you can just forward it directly to Expensify. The auto-categorization works very well, and I especially like how easy it is to create rules for recurring expenses. Once you've set up a rule to capture the appropriate details, Expensify can automatically fill them in the next time around, which saves a lot of repetitive work. The reports are also clean, organized, and professional. I've had no problem with my workplace accepting the Expensify report format as submitted.

Cons

As an individual user, you do have to put a little time in up front to set up the expense categories your business wants you to use, but once that's done, Expensify is a breeze.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Shubham Y.

Product Engineer

Computer Software

### "Simple and Efficient Expense Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2026

Overall, my experience with Expensify has been positive. It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals. The automation reduces manual work and helps keep expenses organized. While some settings and reporting options could be more intuitive and flexible, the product is generally easy to use and has made managing business expenses more efficient.

Pros

What I liked most about Expensify is how simple it makes day-to-day expense management. Receipt uploads are quick, expense details can be captured with minimal manual entry, and submitting and tracking expenses is straightforward. The reporting and approval features also help keep everything organized and save time compared with managing expenses manually.

Cons

The interface can feel a little confusing in some areas, especially when setting up policies, approval workflows, or less frequently used features. Some reporting and customization options could also be more flexible. Occasionally, expense details extracted from receipts need manual correction, so it’s still important to review submissions before finalizing them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HY

Himanshu Y.

Product Engineer

Computer Software

### "Totally Worth It!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2026

Great Experience overall without any issues and a great AI integrated interface with ease of use and step by step guide for every task

Pros

Ease of use and the integration of AI agent that enables hasslefree step by step detailed guide with a very simple Receipt Upload feature, its totally Value for money

Cons

I didn't find any particular Cons to it although I find The UI can be more smoother and easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

EVP

Outsourcing/Offshoring

### "Extremely satisfied customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

Easy to use, reporting and receipt uploads are quick and painless and the pricing is better than direct when using travel portal.

Pros

The customer support is top notch. The platform is extremely easy to use and follow and uploading receipts is a breeze. Totally saves me time on my mobile application. In addition, reporting is quick, easy and accurate. No suprises.

Cons

Honestly---nothing. They are always innovating. What I like most is their support services. When I reach out--they respond immediately which is wonderful.

Switched from

[Egencia](https://www.capterra.com/p/170787/Egencia/)

Easier and more cost effective. Reporting is more robust as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mike R.

Manager

Computer Hardware

### "Save time and frustration, if you struggle with organization this is the app."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 19, 2026

Simple and easy to use. find it makes expenses easy to track and forget as all the data is captured with a pic or file. Saves so much time after a trip to find and organize then document the expense. Now they are real time inputs , have found so may small items that were previously lost or not logged.

Pros

Great way to stay up to date with your business travel expenses. Helps provide an organized way to manage and track all expenses, so when I get back a simple share sends all my itemized receipts to be reimbursed. Also use to track my contractor expense and can create any header.

Cons

Nothing yet, there response time to any questions are same day with follow up. No bugs or issues have been seen so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

sahil P.

Product Engineer

Computer Software

### "Simple and convenient expense management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2026

Overall, my experience with Expensify has been very good. It saves time, keeps expenses organized, and makes the whole submission and reimbursement process much easier. The interface is straightforward and convenient for regular use.

Pros

Expensify makes managing expenses simple and convenient. I like how easy it is to upload receipts, track expenses, and submit reports without having to spend much time on manual work.

Cons

There are a few features and workflows that can take some time to get familiar with, but overall I haven’t faced any major issues while using Expensify.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

christopher F.

Brand Strategy Lead

Marketing and Advertising

### "Reliable Expense Automation with Minor Performance Issues"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 14, 2026

My experience with Expensify has been efficient and largely hassle‑free, especially for routine expense management. It delivers strong automation and reliability, though performance hiccups occasionally slow down the process.

Pros

Expensify streamlines expense tracking with an intuitive interface that makes submissions and approvals fast and painless. Its automated receipt scanning significantly reduces manual data entry and keeps reports consistently accurate.

Cons

The app can feel sluggish during peak usage, and some advanced features are buried behind multiple menus. Occasional syncing delays also disrupt workflows when teams need real‑time updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2026

Christopher - would love to hear more specifics on the advanced features behind multiple menus if you don't mind reaching out. Contact details provided. Thanks so much!

BB

Bob B.

Owner

Publishing

### "Great for Expense Recordkeeping and Budgeting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 11, 2026

As a small business owner, I’ve been using Expensify for about 10 years. It did wonders for organizing my expenses, so important when operating a one-person business. The program not only helped me identify my monthly expenses, not only for my business but also for my personal ones as well, but also was a godsend when tax time rolled around. I was able to generate reports for every expense category which allowed me to obtain my annual expenses for each one. By inserting expenses into Expensify as I made or paid them, I didn’t have to root around for receipts before filling out my tax returns. I highly recommend this program for anyone who needs to organize their spending and keep on budget.

Pros

Easy to use---generates reports at the end of the year or when I need them. It also keeps an accurate record of what I'm spending day to day. Plus it keeps the reports for each month indefinitely within the program, so I can go back to compare expenses from previous years for particular expense categories.

Cons

I don't really have anything bad to say about Expensify. It has definitely filled my financial organizational needs and has kept me on track since I began using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Hamza S.

Technician

Consumer Goods

### "Really modern expense software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2026

I am very satisfied with expensify, it is very simple and clear to use. I was taught through it with a colleague and I completely understand how to use it pretty fast.

Pros

I like that it's was really simple to use. The User Interface is not confusing and it is mostly self explanatory. Everything is labellled clearly and you can easily navigate into different folders

Cons

The concierge picture of the AI digital agent looks a bit unfriendly. The AI also seems to be quite slow or bugs and take a while to reply which may be an issue. But it is useful to have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/97594/Expensify/reviews/)

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