Who Uses This Software?

Expensify makes expense management easy for everyone, from individuals tracking personal expenses to companies of any size and industry.


Average Ratings

192 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    $5/active user/month (Team) $9/active user/month (Corporate)
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Expensify
  • www.expensify.com
  • Founded 2008
  • United States

About Expensify

Expensify streamlines the expense reporting process for a smarter and more efficient workflow from transaction to GL. Expensify enters data for employees, enforces policies for managers, and codes expenses for admins. With direct reimbursements and comprehensive integrations with major accounting packages like NetSuite and Quickbooks, Expensify's user-friendly web and mobile application is loved by employees, managers, and admins. Simply put, Expensify does expense reports that don't suck!


Expensify Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Expensify Reviews Recently Reviewed!


Perfect for Expense Reports

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app is super easy to use. It is easy to set up and to link with Quickbooks online. When you take the picture of your receipts, Expensify can detect automatically the Merchant information, the Price, the Taxes (both taxes in Quebec, Canada). You can add Classes and notes to your receipts as well. It works perfectly with the taxes codes in Quickbooks. It transfers all the information in Quickbooks perfectly. I love this app.

Cons: The app can not be used in French at the moment, so you can not use any accents in French in your accounts names in Quickbooks.

We had a hard time fully adopting this software

Feb 20, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the idea of it, that it will track employee spending. I like the idea that expense reports and reimbursements should be easier.

Cons: It was overly complex for our needs and this was a barrier to adoption. I had two team members using it and their information and reports were never similar. They quit using it and I had to bug them over and over. We didn't keep it around for long.

Save dozens of hours and hundreds of Dollars!

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the efficiency Expensify has brought to our company. The mobile app is helpful in some ways as well especially when we are on trips out of the country. I also appreciate the ability to track mileage and be reimbursed for mileage with very little information on my part. With a phenomenal mobile app and simple integration options to link credit cards, Expensify actually makes creating and modifying expense reports a snap. And, with a super modern, responsively designed interface, it's easy for anyone to create new reports, add new expenses, and view and print existing reports

Cons: It would be nice if there was an ability to see additional reporting regarding spending habits or the ability to see reports based on expense types, such as travel or food and beverage. One other thing I find a bit annoying is the time it takes for the Smart Scanning feature to actually scan an expense.

Takes a lot of the pain oit of submitting and managing expenses

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use the tools and mobile functionality make this software that can be used by all in the organisation.

Cons: Not much to complain about but linkages to our other systems would be beneficial but I undertand that this is possible.

Excellent application to manage your expenses

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Expensify is a great tool, that help us to send the expenses to the Financial team of the company. The mobile app is really good and helps know what the status of our report.

Overall: We use expensify to send the expenses to the financial team. This helps us to send them the invoices via internet.

Difficult product to navigate with little to no support

Feb 09, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Cons: Many cons with this product, mostly around poor support but the biggest issue I have is that Expensify incorrectly coded the date for a receipt which meant it was missed when the report for that month was run. I sub-contract to a firm who contracts me to other firms for projects. The project has finished and closed down several months ago and I have no way of getting my money back. Expensify support have dodged the issue and told me to go back to my administrator! I am a company of one, so the Administrator happens to me!

I have used this software to keep track of expenses that need to be reimbursed.

Feb 07, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like he concierge feature at the very beginning offsetting up your account, it makes thing go very smoothly and is very user friendly.

Cons: I don't like that the concierge part goes away and doesn't continue to help you set up all the important features in account setting. You just have to go and click around to find what you need after the initial set up is over.

It's so easy to file a report

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to file a report and the option of taking a picture of your receipts. It saves me time and also money

Cons: Sometimes l encounter a problem in which it takes way too long to upload a picture of my receipt into the report

Overall: Easy way to send my expenses and get reinbursements

Makes expense reporting really simple and easy

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to take a picture of a receipt the moment I receive it and then throw it away. It auto matches to the expense once it comes through from the credit card.

Overall: It saves me a lot of time and I never have to keep receipts anymore.As a user it is extremely user friendly. Take a picture, code the expense, and submit a report once or twice a month. I'm not sure how well it works on the back end though.

Expensify overcharges for their "Corporate" platform and becomes useless once your bank feed breaks.

Jan 30, 2018
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Ease of launch, mobile app works decently well. Onboarding support was decent, but sadly short-lived. They still offer monthly pricing. If you're tempted to try their Corporate or higher plan, DO NOT sign on to their annual pricing plan, see below for why.

Cons: Google "expensify known issues". Review the list of the corporate cards that they don't support. Be aware that they are not disclosing the many other corporate cards that their platform doesn't support.
If you're lucky enough to use one of the corporate cards that they are currently supporting, be aware that their connection to your bank feed can break at any time. Generally, this will happen after your promotional period has ended and after your onboarding support contact has moved on.
Once the bank feed breaks you're left with only chat support, which will take an average of 12 hours or more to respond to you.
When chat support responds, it's clear that they are pasting from support scripts that have no relevance to your situation. Most responses will assume you're on a Team plan, and initially offer troubleshooting steps aimed at those clients. You'll have to explain that you're a Corporate client.
Once you explain this, you'll wait another 12 hours for a response from someone who hasn't read the prior communication chain and you'll have to explain yourself again. this sort of back-and-forth goes on for some time.
Eventually you'll get them to admit that the only work-around for a broken corporate card bank feed is a manual CSV import through each individual's account.
Don't expect any meaningful response or acknowledgement if you bother to question the fees you're paying for broken corporate access. They will not listen and will not offer any discount or refund.

Overall: Was ok and saved time, before it broke.

Vendor Response

by Expensify on January 31, 2018

Hi there, thank you for leaving your feedback! I apologize for the issues you've run into but definitely want to clarify a few things: Re: corporate card connections. Bank connections may break for any variety of reasons, including (but is not limited to) bank maintenance, connection issues, changes in usernames/passwords, and more. Unfortunately most of these are out of our hands, but we do keep an updated list of known issues here: https://docs.expensify.com/setup-for-submitters/advanced-configuration-for-submitters/bank-import-faqs-and-known-issues. Re help responses. We definitely don't want to have you waiting 12 hours for a response and it doesn't help that there are a lot more help requests coming in at the end/beginning of a month around billing time. I've let the team know of your concerns and will continue to improve on our response times, especially during busy periods. Thanks for bringing these issues to our attention!

Good for small and growing companies.

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and implement. Once employees get use to using the platform, the process pretty much runs on its own. For the service provided, the cost is reasonable.

Cons: While the product is constantly being updated, it seems like recent changes have slowed down the platform's performance.

Helpful for client expenses

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love the SmartScan feature, as well as the ability to categorize what kind of expense each is. Additionally, it helps that both thumbnails and larger scans are available for receipts. The client can decide how much detail he/she needs.

Cons: I wish there were more than 10 free receipt scans, or at least a light version of the subscription. I often use it about 15-20 month, more than the 10 I¿m allocated for free but not enough to justify purchasing.

I use Expensify with my company to manage & track my travel expenses.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that when you take a picture of your receipt, it automatically finds all of the information about the reciept - the cost, the date, the location, etc.
I love that you can easily create & submit reports. It also sends an email with a PDF report!

Cons: Sometimes it automatically creates a Report & it's difficult to delete reports when they've been automatically created. You need to make sure that all of your expenses line up with the correct report because sometimes it puts each expense into it's own report.

Overall: This made tracking & managing expenses so much easier. I love that it automatically finds all important info on the receipt.

Defiant Customer Service and Inability to Recitify Problems

Jan 18, 2018
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The automatic import of credit and debit card usage; The quick and easy way of uploading manual receipts when on seldom occasions one pays with cash.

Cons: Their inability to take responsibility when the platform's features breaks down. Suddenly the Bank of America connection was down, and in investigating this they just said they did not know when that would be up and running again. This was after an extensive e-mail exchange with customer service, that also appeared less then well informed about functions and features.

Capterra-loader

Very easy to use and I love the app!

Jan 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app makes submitting an expense extremely easy. Take a picture, and submit. It automates the approvals and there is no longer a hassle with papers and actual signatures.

Cons: There can sometimes be bugs or issues affecting the submission. We had a couple issues with it in the beginning not being sent to the correct people (although it was a fairly easy fix).

Overall: Easy to use and very convenient. Makes submitting expenses easy and painless!

I use Expensify monthly when I need to submit my expense reports.

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how it has an app that I can use to take pictures of receipts from my phone and then upload directly into a report.

Cons: Sometimes I have a lot of trouble with the autofill from receipts. I usually just manually enter my information.

Very easy to use and love how monthly reports generate automatically

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and generally gets the accounts correct from receipts
Automatically create monthly expense report and goes to our accounts payable personal
Never crashes
Pictures have good resolution

Cons: Would be nice to have a turorial for importing into sage
Have receipts summarized for printing the monthly report to save paper and ink

Overall: Saves a lot of time

Makes my life easy

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use! After taking a pic of receipt for credit card charge for the business card then it just handles it and tries to code it where it did last time! I just love that! My clients also love it so I am a big fan. It helps us do the pre accounting we need.

Cons: There are some strange parts of the setup to connect to Intacct that I think could use some work... Especially since they are a CPA.com partner now. Getting that integration right would be amazing. Also- having all card connections would be key. Then I never have to debate putting a client on the software.

I've used Expensify as an administrator and user and have benefitted greatly in both aspects!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find that as a user, the interface is very user friendly and easy to use. I can simply upload receipts and add comments to my expenses. I find it is also easy as an administrator to reject expenses and add comments as to why they were rejected. So easy to use!

Cons: The only thing that is hard is that a report won't allow me to add an expense to it in the app. The expense needs to be added first before it can be added to the report, which is hard. Also, it would be nice to make expenses for distance in the app. Perhaps I am able but just don't know how. If so, it could be helpful to make this feature easier to use.

Vendor Response

by Expensify on January 11, 2018

Hi Elizabeth, thank you for your kind review! We are so happy that we are helping making your job easier, both as an admin and an end user :) In regards to distance expenses, you can definitely create this via mobile if you click the (+) button located in the top right corner of the mobile app on the Expenses or Inbox tab. To add an expense to a report on the app, simply click into a report and you should be directed to a window with a (+) button in the top right corner. Click that to add a new expense to the report. Hope this helps, thanks again for using Expensify!

The worst chat support I've ever gotten from a tech company. I really hope this was a one time issue

Dec 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's easy to use from their app and love the credit card sync feature. This allows you to connect expense in real time.

Cons: The customer support is the worst. I have not gotten a response in over 25 minutes after talking with someone about my issue.

Great in theory, from a bookkeeping POV

Dec 21, 2017
1/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: When working properly, it easily brings account codes, jobs and copies of receipts into accounting software. It links to various credit cards with the paid version for easy reconciliations. The biggest benefit for my application was having the individual card users coding and providing backup for their transactions with the ability to then very easily reconcile in the account software (I use Xero).

Cons: The customer service is the worst I've ever encountered, of all companies I've ever worked with in my life. All questions are submitted via chat with a minimum of 2-4 hours between responses. This makes a conversation impossible. There is no help with initial setup or training, which would likely reduce all subsequent problems. Even for an accounting firm who wants to implement the software to a number of clients, there is no personal help. There are constant issues with the credit card links and the sync needs to be manually updated to reconnect. This is not apparent until the user realizes that transactions are missing. From a workflow perspective, these issues should be resolved automatically or a notification received. There are constant changes within the software without forewarning. This makes using this product a constant battle with regularity. It's also not as intuitive as it should be. My clients often tell me the same, that the software just simply doesn't work well. As a small addon to a much larger web of integrated softwares, the amount of issues I had with this software makes it not worth using for my firm. My frustrations with getting it set up properly for my clients was met with indifference by the staff. Ultimately, in a world with many other options, I was forced to go elsewhere.

Capterra-loader

Expense Reports that Don't stink

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Expensify's tagline, 'Expense Reports that Don't stink' tells you everything you need to know! I've used a variety of expense reporting system and Expensify is by far the best. With a phenomenal mobile app and simple integration options to link credit cards, Expensify actually makes creating and modifying expense reports a snap. And, with a super modern, responsively designed interface, it's easy for anyone to create new reports, add new expenses, and view and print existing reports.

Cons: It would be nice if there was an ability to see additional reporting regarding spending habits or the ability to see reports based on expense types, such as travel or food and beverage.

Overall: Expense reporting has historically been a major pain point for employees. Several have commented that expense reporting can sometimes take an entire morning or afternoon to complete. Expensify, more than any other benefit, saves our employees valuable time. Whether adding receipt images, uploading files, or adding new expenses, Expensify takes the pain out of expense reporting. And that's not an easy thing to do!

Good Concept, Buggy Execution

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the convenience of being able to submit work expenses for reimbursement in multiple categories and under different reimbursement schemes. The software facilitates automatic generation of reports and offers automatic submission as well, so I don't have to worry about categorizing or submitting my reports by month, pay period, etc. That can all be customized and automated. It also keeps track of the current reimbursement schemes offered by my company (i.e. current mileage reimbursement rates) so I don't have to manually keep track of that or enter it each time.

Cons: Because there are so many features to the software and customizable options, it loses a bit of the "user friendly" aspect. It also throws a lot of flags on certain expenses that I submit due to rules in the app that don't apply to that category of expenses (i.e. receipts are required for all expenses, but when I'm submitting a mileage expense, a receipt is not applicable). In order to take full advantage of all the software has to offer, it seems like you have to be an expert on customizing the app, otherwise you get lost in the feature sets and it becomes more confusing and less user-friendly. Furthermore, I haven't found the customer service to be incredibly helpful, and think the automated concierge customer service needs to be improved in order to be useful. I also wish the software/app would send reminders to me for recurring expenses that I submit on a monthly basis. For example, I often forget to upload my receipt for my phone plan, which is paid on the same date every month. I wish the software would remind me to do so. (Maybe there is this feature available, but it is not something I have found yet).

Overall: Easy expense report submission.

Overall good

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This has revolutionized the tracking of my receipts for business use. It makes it easy to track and record the money spent for business use.

Cons: My only con is that at times, the receipt photos are glitchy and matching them to the phone app is at times difficult.

Expensify simplifies and automate expense reporting

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scanning of receipts via mobile device and automate the creating of an expense item
Ease of use
Time saver!
Keep track on your expenses from your mobile device in real time
Paperless

Cons: Occasionally scanning takes a long time to complete
Limited expense categories in the free version

Reduced our administrative burden and significantly improved the quality of our record keeping.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Expensify allows us to capture expense info in real time (before people forget what the expense was for). It also reduces our administrative burden of having to scan receipts and trying to read crinkled receipts. Expense reports can be sent automatically to accounting, or manually after their assistant has had the chance to manually review and correct the entries. The layout of the reports is awesome and has everything we would want.

Cons: The tax section has been a bit problematic. In Canada, we can only claim 50% of the GST incurred on meals and entertainment expenses, so despite having a 2.5% GST tax selection for meals and entertainment, it calculates it based on the amount AFTER tip, which obviously is wrong and needs to be manually calculated. I wish they had a section that broke out tip and subtotal for this reason.

Never keep a receipt again. This is a great tool for logging expenses.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Never keep a receipt again. This is a great tool for logging expenses for the entire staff. The photo option for receipts is a time saver.

Cons: There are times when the receipt image does not match the expense that is listed. I'm not sure of any work around.

Easy to use

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It makes the accountant's job easier for checking the travel expenses. Reduces the paperwork, and makes it easier to keep track of every expense.

Cons: Takes long time to scan the receipts. Other then that, I really like everything. I hope they will make easier to create departments.

Best expense software I've used to date.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use.
Allows for real time approval of trips and expenses.
App to add each of your expenses on the fly.
Converts between currencies easily for international travel.

Cons: For the most part this is the most solid software for expenses I've used, the only minor issues I've ran into are some sorting issues from time to time on Hotels and Flights. There is not much I can say for cons.

Expensify

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Expensify is a great tool for keeping track of business expenses, whether your dining out, traveling, or paying for a place to stay. Expensify has features that makes this process easy.
Expensify streamlines data entry with smart capture capabilities.
Customizable tags so users can categorize expenses in a way that makes sense to them. Also, can visually see the cost breakdown on your dashboard.
Capture mileage with a GPS tracker takes out the hard word of calculating yourself. This also makes sure you get an accurate result.
You can create invoices to anyone even if they do not have an Expensify account.
Automate when you want reports generated (daily, weekly, etc).
Connect your credit card/bank account and automatically pull in transactions.

Overall, Expensify does a great job and is very affordable.

Cons: Usually, with a product with many features, the likely problem is usually that the UI is a little hard to use at first. There is a learning curve to the product. Sometimes I have issues with the smart scan but that could be caused by my cell phone camera.

Overall: Company wide uniform Expense tracking. The benefit we realized is that with Expensify we can streamline generating and processing expense reports.

Amazing!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Expensify is so easy to use to submit expense reports. We use it for our company expenses and I can't believe how simple it is to take a picture of my receipts and then Expensify does the rest for me!

Cons: I don't have any issues with Expensify but there were a few syncing issues with Xero that required some manual clicks but nothing notable.

The best solution I have found for the retaining and coding of receipts!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the best software/app I have used to date to manage employee expenses. As an accountant, there is a constant struggle to get employees to retain and code their receipts; Expensify makes it easy for both! The receipt matching and scanning functionality has really impressed me as well. Take a picture of your receipt, and, most of the time, it will auto-match to the corresponding transaction. Another great feature is that Expensify will generate audit-able receipts for certain small transactions.

Cons: Expensify's per user pricing can be a large deterrent depending on company size. A bulk pricing option would be much more tantalizing for larger and even mid-size companies.

Very good expense program that helps users submit monthly expenses

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Connections to credit cards, banks, and non-credit card expenses by individual users helps auto-submit expense reports monthly

Cons: Time to return cash to employees is a bit slow, and customer service can take several days to answer basic questions. Connections to accounts and cards often fail.

Capterra-loader

Expensify is my 'go to' app whenever I'm travelling

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that I can take a snapshot of every expense using my smartphone and I don't have a huge pile of receipts to deal with when I get back to the office.

Cons: Sometimes the Smart Scanning feature can be a little slow to process receipts so it would be good if this could be speeded up! But this is really only a minor gripe

Overall: It saves me time and time really is money when you're in sales. So when I'm not entering expenses into spreadsheets, I'm actually talking to prospects and selling which is what I'm employed to do!

Capterra-loader

Saving hours of time inputing expense claims

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is saving me so much time not having to review excel print outs of expenses. It also allows staff to submit claims quicker as they can photo receipt and submit claims while away from the office if needed.

Cons: I don't like how you have to have a different policy for each currency that someone could be paid in. We reinburse staff in three currencies and i need a policy for each. You should be able to have one policy and the staff member can decide which currency he would prefer to be reimbursed in.

Not perfect, but a much easier way to do expenses than Excel and printed receipts.

Nov 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Take photos of receipts and it automatically identifies the vendor, $ amount, and sometimes auto-categorizes. It pulls in bank and credit card feeds to generate expense reports with minimal manual work.

Cons: Sometimes the reports get auto-submitted before I'm ready to submit. It requires more backup than is often necessary.

Overall: Time saved. Less time spent creating and submitting expense reports. Much easier to review other's expense reports.

Expensify ease of use is the bomb. Using the phone app while traveling is especially time saving.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My 2 favorite features are the ability to connect my work credit card to my Expensify account and uploading cash receipts to the phone app while on the road. This way when you get back to your desk most of the work is done. Accounting is happy that I am speedy and I am happy because I get my money back fast

Expensify saves time and hassle!

Nov 06, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Using Expensify has helped me keep on top of my travel expenses by scanning the receipt on the go. I no longer have a huge build up of receipts in my wallet or spend half a day filling in expense reports. It's quick and easy to upload an expense and create reports. I like that I get notified when my expenses are approved.

Cons: It can be a bit slow sometimes to scan and read the receipts, especially if they are in other languages. Sometimes it is easier to cancel the scanning and enter the details manually. Occasionally reports are submitted automatically without me doing so which is a little bit annoying

Overall: It saves me a lot of time and hassle. I am much more organised when travelling and more confident that I am submitting all of my expenses and not losing money!

Capterra-loader

I love Expensify!

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: So easy to capture what you spent where without worrying about losing receipts. It's also so easy to use the app on my phone

Cons: A little tricky to set up integrations without getting double emails. I also don't like how long it takes to read the receipt and categorize with the technology in the system.

Overall: So many things - it's just easy to use and I don't have to constantly think about if I threw out the receipts

Capterra-loader

This software is remarkably straightforward and easy to use.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app feature. I can go anywhere and get a receipt from anywhere, and quickly snap a picture of it in the app, type in some details, save, and then crumple up the receipt.

Cons: The one thing I like least is that I can't submit miles on the app the way you can on the desktop version. Certainly you can submit distance related expenses on the app, but not with the nice map feature on the desktop version.

Easy to use expenses on the go

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a robust mobile app with the right functionality to close out expenses anywhere. It also has a SmartScan feature that automatically loads receipts!

Cons: Building reports with many receipts and categories can be daunting, and expenses are sometimes missed as a result.

Overall: Fast expenses, on the go support, and customizable categories

Each expense software has it's own pros and cons - this is no different

Oct 13, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it integrates with Intacct and that you can have visibility into all expense items in one place.

Overall: I didn't use it after the demo so it's hard to tell.

Capterra-loader

Reliable and rewarding!

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have been using Expensify for over a year now and I can say that it we have been pleased more or less. I really like the fact that you are given the ability to manage your expense and categorize according to how detailed you really need it.

In addition, the joint report of all expenses is neat and easy to manipulate. I would say that it is quite user friendly once you get familiar with it (you do need a few times to use it in order to get a full handle on it). The app is a strong point as well.

Cons: Nothing too bad about it. Sometimes it cannot process as quickly as I desire especially when uploading pdf files. Subsequently I have had to log out and log in again to reset it in a sense.

Other than that I would say it is a rather solid service.

Overall: - Expense tidying up
- Categorize according to projects, events etc.
- Everything centralized
- Ability to handle expenses with other team members

Best expensing tool I've ever used

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's hard to pick, but I think the ability to add photos of receipts and edit them later is my favorite. Also great is the ability to link credit cards and have expenses auto-file.

Cons: Not much here, but sometimes the load times can be a bit slow when the system is scanning the receipt.

Expensify makes it very easy to report my expenses.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how easy it is to upload pictures of receipts and then Expensify handles the rest. It parses data from receipts very accurately and I usually don't have to make many corrections.

Cons: The only complaint I have is that if you accidentally create a report I haven't been able to figure out how to delete them so I sometimes end up with an empty report hanging around in my account.

Overall: Easy expense reports!

I thought the feature to allow pictures of receipts is a great and useful idea that saves time.

Oct 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I can take pictures of my receipts and send them to the account department. This saves a lot of back a forth and time.

Cons: I thought it was fairly hard to navigate the software at first. I think I would have had quite a bit of trouble figuring out what to do if someone didnt show me.

Overall: I think the fact you can take a picture of your recipets in the software is very help and definitely my favorite benefit.

Great tool to track and invoice expenses.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Mobile friendly interface that lets me scan receipts immediately. Saves me the time to have to collect and scan receipts every week.

Cons: Forces to an approval and submission process . I only require to send a PDF formattedreport to my client.

I use this daily

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use the scan feature for submitting expenses the automatic categories the system puts the receipts in

Cons: It doesn't automatically export to QuickBooks which would eliminate one additional step in the logging expenses category

Overall: East to use

User and administrator of the software

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive to use. Can be up and running immediately. Cloud based so can be accessed anywhere. Ability to access by desktop or phone. Using the Expensify app really expedites the process. Multiple methods to link receipts.

Cons: Expensify is having difficulty with American Express transaction feeds. This is not their fault, they are receiving the data directly from American Express. Expensify has been very responsive to resolve any issues we had.

Overall: Automated the process and encouraged those who submit expense reports to be more timely.

All went well until we moved to Microsoft exchange when suddenly basic uploads started failing

Sep 18, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: When it works it is great - life is easy, you upload your expenses etc. If you use gmail it works great!

Cons: Customer Service is sooo bad if anything goes wrong! Don't use it with Microsoft Exchange as suddenly all basic uploads stop working and Customer Service should not be given that name in this company as they simply have no idea how to provide a service. All I got was reasons why it was not their fault!

Very easy to use and set up. Keeps everything organized

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the reports option so I can see my monthly or yearly totals. I like how I can organize different expenses into categories.

Cons: Can't think of any? Prefer the app over the website. I wish the pictures of receipts was a little larger.

Overall: Orhsnized teceipts and dpenfing

Easy corporate expensing

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to track and assign expenses to different projects/categories. Easy to upload receipts and add any relevant notes about charges. It learns your categorization patterns which makes it easier and easier each time you do it since it pre-saves the settings.

Cons: Linking my cards to Expensify was tricky and required some overriding by upper management. Also, it would be great to be able to apply one invoice to multiple transactions instead of uploading the same invoice multiple times.

Overall: Very easy to use for corporate accounting. Makes it simple to track expenses and submit receipts to accounting.

Gets the job done, has occasional glitches.

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a relatively organized way to getting expense reports created, categorized and submitted. I enjoy the ability to break things down into different policies which helps when we have one-off events. I also like that you can adjust the approver when a different department needs to be billed.

Cons: It has the occasional glitch which isn't a deal breaker but it is annoying. We will try and add an expense and it will essentially freeze, and the page needs to be refreshed.

I WOULD NOT FUNCTION WITH OUT THIS APP!!!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: My favorite function of this app is that I simply take a photo of my receipt and it inputs EVERYTHING. It inputs the name of the place the receipt is from, the amount of money, and the date on the receipt. It's so simple! It even transfers my receipts from British pounds to US dollars automatically for me when I'm traveling. Or Canadian, or any other country I'm in. It does the conversion for me. Everything is automated. My life is so much easier, and I don't have to carry any receipts around with me. The other favorite thing is that once I'm ready to send a report in, it can be for the month, or a specific trip, or what ever, it emails the entire report broken down into categories for me in a PDF file with the receipt photos attached in the PDF. BOOM!

Overall: My life is easier, I don't have to hang on to receipts that lose their ink. And it automates everything. I love it!

Keeps expenses simple

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Above all else, Expensify was really easy to use. I had never expensed anything before, and Expensify made it really simple to submit receipts and get reimbursed. It was relatively intuitive and I liked the interface.

Expensify makes Expenses Easy!

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Expensify has an easy to understand interface, the ability to configure different policies, great export and integration features, and the ability to reimburse through the system or through your preferred vendor.

Cons: They are no longer supporting the integration between Freshbooks and Expensify. This means we have to manually export and import all our data.

Great tool to keep track of expenses from every employee.

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and learn. It can be easily combined with other accounting software and makes tracking expenses very quick and simple. Several users can register their expenses in the same pool.

Cons: Assigning expenses to different and multiple projects is not straightforward, so it can be difficult to allocate expenses when you are dealing with multiple projects.

Overall: Ease of use. Value for the money--reduces paperwork and accounting costs. You can upload expenses the second you finish the transaction.

Using Expensify to track expenses from our field crews has never been easier.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Customization for different types of charges are really important when tracking purchases . Being able to export all charges as well as pdfs is very helpful.

Cons: Better search and filter options would be nice to have when doing end of the month analysis for the overall company.

Limited features, terrible support but not many other options out there.

Jun 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to get started and simple to use. Much better than Concur at interfacing with QB. If it wasn't for the more robust interface tool, I wouldn't be using it at all.

Cons: Near zero support. Only option is a online chat and it takes them hours to respond. You can't call anyone to get a simple question answered. Very frustrating. Very limited credit card issuer import. If your bank is not on the list you have to manually configure and it won't let you split a single import and parse out to cardholders after importing transactions. You have to send each user their own card transaction file and they must upload individually. Receipts and expense items disappear without explanation sometimes and you must reload them.

Overall: Quickly deployable expense system.

Great way to organize expenses and can be integrated with financial software!!!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: This program allows you to take a picture of your receipt and it will smart scan and fill in most of the information for you. Makes expense reports much easier!

Expensify is one of the easiest expense tools I have ever used.

Jun 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is interactive and intuitive. The UI compared to other tools like Expensables is fresh and very up to date looking!

Quite helpful once you've used the app a few times

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Allows you to have multiple reports active and open concurrently, Lets you easily re-open closed reports for editing. compiles receipts into an exportable pdf for report submission, user friendly help search (step by step directions), Smart Scan helps expedite data entry.

Cons: Has a few hiccups from time to time: automatically closing reports, not always intuitive how to initiate certain actions, Smart Scan not always able to correctly read receipts.

Overall: It helps me be proactive about my expenses and staying up to speed on my report so that when it is time to submit to accounting, I am ready and not dreading the backlog of data entry.

Good app to help simplify expense processing

Jun 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It's really easy to use, when it works. Charges on my business credit card are automatically picked up as business expenses. If I have an expense I can take a picture of the receipt and have it pull the relevant information for reporting the expense. Assembling the expenses into expense reports is easy to accomplish.

Cons: When using a picture of a receipt, the app frequently struggles with identifying the expense information. I can often attribute the difficulty to the receipt (about half of the time) but there are times that it has difficulty with clear, concise receipts.

Overall: Streamlines business expense processing

Easy to use and track report status!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I can easily create reports, update them, and send them off. The interface is super simple and clear to understand.

Cons: I have not found to SmartScan feature to be useful -- it takes so long to pull, that I just end up entering the info manually.

Easiest program for company expense reporting

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use! It's really straight forward. The simple graphics and tabs make reporting and reviewing a breeze!

Cons: I would love one more custom field instead of just the two.
Maybe improve accuracy on auto uploads.

Super-easy and intuitive expense reimbursement software

May 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The software is very easy to use and has syncing applications across the desktop and all mobile devices. The interface is clear and it very easy to not worry about receipts anymore while traveling.

Cons: Set up was confusing if done manually. We did not deploy the group employee policy so the uploading had to be done on the account manager's end through a formatted CSV. The links for set up were also confusing and our e-mail servers read them as spam.

makes my life easier!

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: 1)each individual can enter their expenses by using their phone or by computer 2) able to attach receipts - you can forward the receipt and it is imported into expensify 3) ease of submitting a report 4) not having to enter everything multiple times 5) easily imports into QuickBooks.

Cons: 1) have issues with credit card expenses not importing automatically 2) sometimes reports are submitted automatically even if settings show it should be manually submitted 3) lag time between the time you click on something to when it actually switches over.

Overall: cuts down on data entry time
approval process is much faster

Super Nice Expense System

May 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Getting employees to keep receipts is hard enough, and filling out and submitted "correct" expense reports is near impossible, but Expensify does a great job in creating a platform that is simple to use and yet complex enough to track business expenses back into their ERP system.

Cons: While simple, Expensify does lack some features you might expect from an enterprise expense tracking system, and some integrations to Accounting and back-end systems are not as easy to setup as you would like.

Onboarding and Customer Service is PAINFUL

May 12, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
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Pros: PROS:
Easy to upload receipts from mobile app

I do not have anything else in the Pros column, but this requires 100 characters so I'm writing this sentence.

Cons: Not intuitive in many areas
Getting help takes hours to days for a response!
"Chat" is a joke--takes hours for a reply
Automation to Quickbooks is not accurate--takes several steps
Far more administration each day than anticipated
"Next Step" messages not always accurate
Onboarding/setup process was not intuitive and when I tried to reach customer service took days for a response

Overall: Gets the job done for a startup, but unless they get better with response times during the setup onboarding process, will move to another platform in a few months.

Product has flaws, no phone support when you need it, even if you're paying $100s a month.

May 09, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: I went with expensify for the price and because I thought the UI was polished. It looks good but has flaws... really it was price.

Cons: Not having support for a business product is a joke. Especially when the product has bugs and known issues. I connected my domain to my personal account, giving access to those accounts to the business. There is no way to undo this within the app. I was chatting with one of their support reps and he set him self to away after giving me a canned and incorrect response! Absolutely unacceptable.

Always an issue with something daily.

Apr 28, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Easy to use interface. Inexpensive. Desktop and app sync quickly. Lots of potential with.

Cons: Everyday there is a different glitch/patch/problem that arises with both the desktop and app versions. Not a complete and comprehensive program for all expense reporting needs. Will not sync with all credit card types. Customization not extensive. Worst of all is the customer service. Any inquiry (via a chat box) will not be replied to for minimum 4 days up to 2 weeks.

Just Take a Picture

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: This app is really easy to use and saves me a ton of time every month, I just take a picture of all my receipts and then group them by month. Expensify adds up the total and summarizes the items and adds all the pictures to one PDF. I sign it and turn it in, super easy!

Expensify is a game changer

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: I love this product. As the person who handles expenses, as well as wearing many other hats, it's a game changer. Even those who are non-technical can learn it and use it easily, which saves me time and money. I love the way it easily integrates into Quickbooks, and especially that I have the option to load as already reimbursed so I do not have to duplicate any work. 5 stars for sure.

Recommendations to other buyers: Try it- use it. Makes a difference.

Great for tracking expenses!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Expensify can be used for both personal and business cases. In case of personal use, it helps a ton to track your expenses while you're on a trip, so you don't go over your budget. In business cases, it helps to get your refunds easily from your company! Pro tip: you can always add a negative amount to indicate a refund or even to track your budget!

Expensify Synch Manager

Feb 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: Expensify moved to a new Synch Manager with Quickbooks that has lots of bugs - been trying to make it work for the last 30 days with poor results. The product is great for reporting - it's getting the information to Quickbooks that is the real issue. Hope they can get the glitches fixed soon.

Make your credit card recon easy!

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Scanning receipts and customer reports along with QUICKBOOKs import

Cons: Nothing - Works very well!

Overall: Forget to keep up with receipts - Use the app to 'scan' it with your phone and then let expensify handle the rest!

Vendor Response

by Expensify on February 03, 2017

Hi Todd - we're so glad to hear we're helping you simplify your church's expenses! Thanks so much for your kind review!

Great Expense Report Software for Small Enterprise

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and implementation, low monthly cost which can be scaled as you add or remove users, completely paperless system and ability to take photos on your phone and upload them to the app, and ease of routing and tracking.

Cons: You will not get a lot of customer support and it doesn't integrate well into other applications. I don't think you would expect this of a product at this price though.

Overall: I used this software extensively in a previous position, both as administrator and user. For a small organization, this is an excellent expense reporting software product which will easily allow you to go 100% paperless. All receipts are uploaded digitally and you can take photos of receipts on your phone and upload them onto the app (which is a great app). Once submitted, the routing is very nice and you can track the progress and make modifications if it is kicked back to you. The implementation was very smooth and we were able to incorporate everything we needed, including our chart of accounts, into this product. All of our employees loved it and it is especially useful for organizations who either have a lot of people traveling or who have employees in geographically dispersed locations. We had employees living in very remote parts of the world and they were able to capture all of their expenses and submit reports from anywhere as long as they had an internet connection. The product integrates very well with all of the major credit cards so no issue there. I don't think this product will integrate with your accounting package but I don't think you would expect that from a product of this nature or price range. Expensify is hosted on the cloud so no worries about installation and the implementation process went very smoothly for us. Their customer service wasn't spectacular but this product type and cost is such that someone in house should be able to manage everything and you wouldn't likely need to contact them for anything. The product is priced on a PUPM basis and the rate is very reasonable. I highly recommend this product to any company that doesn't already have an expense reporting feature as part of some larger ERM product. You will not be disappointed!!

Recommendations to other buyers: I highly recommend this software for geographically dispersed organizations who have many employees on the go. They will be able to submit and approve expense reports remotely with no issues.

Vendor Response

by Expensify on February 01, 2017

Thank you for the thorough review, Isaac! Apologies to hear our support is not as fast as you'd like, this is something we're heavily investing our resources on and you should see faster response times soon! In terms of integration, please let us know at help@expensify.com if you're looking for something in particular. For a full list of our current integrations (including QBO, QBD, Xero, etc), check out https://use.expensify.com/all-integrations/. Have a great day, and thank you again for leaving us a kind review! We're so glad we're making expenses easier for you and your team!

Expensify is super!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, easy to use

Overall: Expensify has streamlined our day-to-day operations in an absolutely fantastic way. It is seamless and simplifies operations for all of our employees, from the field technicians to the operations administrator. Highly recommend!

Vendor Response

by Expensify on February 01, 2017

Thank you for the great feedback Julia! We are happy to be making your day-to-day tasks much simpler. We're always here for you should you need any help :) help@expensify.com

Fantastic!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The app and the desktop application are easy to use and teaching new employees on the system is a breeze!

Vendor Response

by Expensify on February 01, 2017

Thanks for the great feedback Morgan!

Easy Expensify!

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy
Mobile Friendly
Great customer service

Cons: N/A

Overall: Easy. All you need is this word when utilizing a software to submit expenses! Mobile friendly, GREAT customer service (I was able to easily resolve an issue experienced while submitting a report) and efficient tool. Enjoy how simple it is to fill required fields and complete processes.

I was audited this year and even the tax man was impressed! That says it all.

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease and convenience. I like that I can access my information on any device.

Overall: Expensify is simple to use, accurate and streamlined. It turned a mess of receipts into a professional account of a years work.

Recommendations to other buyers: I would like to receive tips and updates. I'm sure I'm not using it to its fullest extent.

Great tool for keeping track of expenses and reporting

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, richness in free version

Cons: smart scan

Overall: I have been using the free version of expensify and it allows me to upload images of my expenses and create reports. These reports can be send to accounts payable and they will receive a pdf with copies of the receipts. You can use the app to take a picture with your phone and upload it to your account. The smart scan feature works well but sometimes misses information on the receipt. That is not a big thing though because you can easily change and add information.

Recommendations to other buyers: It's an easy to use and very helpful tool

Vendor Response

by Expensify on January 26, 2017

Awesome, thank you so much for the awesome review, Nevlynn!

Expsensify for Easy Reimbursements!

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Expensify is a great tool to manage reimbursements. You can choose to reimburse directly from Expensify or manage through regular payroll. I wish there were more bulk edit options for moving things around, but overall it's really simple to use!

Great product

Jan 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Comments: Expensify is a great product for managing you receipts. The only issue i take with them is not having customer support available by phone

LOVE this product for submitting expenses

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Could it be any simpler? Expensify allows users to take pictures of receipts and route them directly to their account team for reimbursement. I can't imagine the world without this technology.

Expense reports have never been easier

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile app which allows you to scan receipts at time of, well, receipt - and then pretty much forget about them. Automatic import of monthly credit card statements and match up with scanned receipts. Submitting expense reports is super easy too.

Cons: The fact that my current company is not using it. =)

Overall: I used Expensify at a previous job as our sole means of tracking and submitting expenses. Three jobs and three different expense reports solutions later, I still seriously, SERIOUSLY miss the ease of use of Expensify. The mobile app allows you to instantly scan, process and upload your receipts to the application which then automatically matches everything up to your monthly corporate card statement line items. It could not be easier. I'm back to taking photos of receipts and figuring everything out by hand in Excel spreadsheets and I could cry. GIVE ME BACK MY EXPENSIFY!!!

Recommendations to other buyers: Not much else I can say. Once you see how easy things can be, you will never want to go back to tracking expenses by hand.

Vendor Response

by Expensify on December 13, 2016

Thanks for the awesome review, Scott! If you ever want to show your finance department just how truly awesome we are, shoot us an email at help@expensify.com and we'll set you up with a demo :) Have a great week!

Expensify review from a casual user

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user-friendly platform, how it automatically registers and shows your credit card charges, reporting

Cons: At the beginning it seems complicated, I heard that it could provide some better features for debit cards.

Overall: I just started using Expensify and have not got into so many details as I did not have that many expenses to report. Since our global organization is using this tool to its full extent, I also believe that it will be helpful to me. I noticed the key features and from what I know till now, it is a pretty good tool to use for your expenses.

Super simple

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This tool is as easy to use as there is. Download the app and everything is essentially done for you in real time. All the user needs to be able to do is use the camera on their phone!

Easy to use with all the necessary functionality

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I really enjoyed using Expensify, especially when it comes to handling a lot of receipts/misc.items. The mobile app is great

Happy Expensify User!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and available on all my devices.

Cons: I'm sure I'm not using all of the features to the fullest.

Overall: This software has changed a frustrating situation into a simple system! Even the tax man was impressed. No more receipts in a shoebox.

Vendor Response

by Expensify on December 07, 2016

Hi Kathy, thanks for reviewing Expensify! If you'd like to learn more about our features and how to use them, definitely shoot us an email at help@expensify.com and we can show you how it works! Let us know if you have additional questions, and so glad to hear you're loving Expensify :)

Transformative tool for Small Business

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great user application for both mobile and desktop - super important for both

Cons: Occasionally errors with transcribing -

Overall: This has been great for a small business like ours, ensuring better accuracy and reconciliation of expenses. Very powerful policy features for purchase approvals too.

Recommendations to other buyers: Rethink approvals, credit card policy reconciliation. Expensify is awesome for all of this

Weekly User

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Awesome to have receipts in emails scraped and uploaded automatically. Making life a little more simple. Perfect for our startup to keep track of all of our expenses automatically.

Pros: Easy to use. Love the email scrape.

One of my favorite applications!

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Expensify is great! It allows me to upload my receipts from my phone and submit them to my employer for re-reimbursements.

Like their motto says 'Reports that don't suck'

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: One of the easiest expense reporting tools out there. At our agency we use Expensify anytime we need to report expenses.

Great Product. EAsy to use. Support if great

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Had a challenge setting it up.Expensify walked me through the setup. Easy! Finally an easy way to capture expenses,.

Excellent for small businesses who don't have employee expense reports...only expenses

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This has saved me time chasing down my business owner client for details regarding their expenses. No more emailing back and forth.

Wonderful API

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: NA

Overall: The API fior Epensify makes doing expenses so much easier and quicker. So happy to have them as a partner!

Recommendations to other buyers: Great service

Awesome App

Nov 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer support speaks English, great app to track mileage, keeps track of my expenses, love the map feature

Yes, problem solved

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, mobile app is completely functional and makes receipt entry easy

Cons: When selecting email addresses to send a report to, I wish it would easily pop up the ONE email address I always send that report to (rather than having it hunt through my addresses with each letter I add.

Overall: My bookkeeper knows that time is valuable for me, and so sought out Expensify as a solution. I used to spend a gawd-awful amount of time finding and sorting and labeling each receipt. But with Expensify, I can photo each receipt as it's incurred (no keeping needed) with the Expensify mobile phone app, and with a few simple taps get it entered for my monthly reimbursement report. I actually enjoy preparing my reimbursement report these days. What a turnaround! I recommend Expensify.

Recommendations to other buyers: I recommend it for office teams, especially those with members who travel and have to manage lots of purchases for reimbursement.

Expensify Review

Nov 10, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Expensify has been the best expense management tool I've ever used. I can upload receipts from my phone and email so easily. A very well designed tool.