Who Uses This Software?

Expensify makes expense management easy for everyone, from individuals tracking personal expenses to companies of any size and industry.


Average Ratings

245 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    $5/active user/month (Team) $9/active user/month (Corporate)
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Expensify
  • www.expensify.com
  • Founded 2008
  • United States

About Expensify

Expensify streamlines the expense reporting process for a smarter and more efficient workflow from transaction to GL. Expensify enters data for employees, enforces policies for managers, and codes expenses for admins. With direct reimbursements and comprehensive integrations with major accounting packages like NetSuite and Quickbooks, Expensify's user-friendly web and mobile application is loved by employees, managers, and admins. Simply put, Expensify does expense reports that don't suck!


Expensify Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Expensify Reviews Recently Reviewed!


Easiest and fastest way for expense reimbursement and tracking software.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Organized and efficient. Quick and easy to process and calculate. I don't think our expense team would want to work with anything else.

Cons: With any numerical inputs, there will always be room for human error to interfere with the software itself.

I love Expensify!

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It saves employees a lot of time and hassle on doing the paper work including keeping the receipts. Employees only need to take a picture of the receipt and submit with their phone. It is easy and timely. If expenses are not submitted immediately, at least the scanned receipts are kept in Expensify for employees to submit anytime later. With the feature of the scanned receipts, no more keeping the stack of paper receipts!

Cons: Syncing Expensify with accounting software (Xero) in order to get a complete and updated customer list is not 100% there yet. A lot of times, we couldn't submit an expense marking billable because the customer is not available in the drop down window in Expensify. This requires accountants like us to do extra work in accounting software (Xero) to fix the entry.

Overall: Save tons of time for reviewing, approving and reimbursing to employees.

Good product, easy to use.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's extremely user friendly. Set up an account, store your credit card data and or upload your spreadsheets/receipts. The reports are detailed and easy to pull. It saves so much time!

Cons: There are a select number of bankcards you can set to import from. My main company card is not one of the options so to use this I have to use a personal card that is listed. I would love to have more options.

Easy to use

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use interface to upload and submit receipts on the mobile app so users can submit while on the go and traveling. Able to build reports through the month to keep purchases recorded and neat.

Cons: Missing some integrations that would make my life bit easier. The SmartScan can drag a bit sometimes and take a little to long for my liking.

Great for keeping track of the little things!

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Smaller, routine expenses are really easy to forget, but this app helps you keep them all aligned, sorted, and reported to the right place.

Cons: Can be a little confusing to operate at first, as with any new software. Some might not be interested in paying for the service, but it more than makes up for it.

Great expenses software

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This expense software is very intuitive. It is very easy to create an expense report, upload receipts. I also like the mobile app for any on the go reports that I need to create. The app is also very convenient for taking pictures of receipts.

Cons: One of my credit card (Mastercard) won't automatically populate so it creates an additional steps as I have to manually enters all the transactions. All the other credit cards automatically upload. Looks like this issue is only Mastercard.

Overall: keep track of my monthly expenses!

best receipt tracking

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to capture a receipt and don't think about it. I spent a lot of time on that before. I love that it matches expenses to your credit card transactions.

Cons: I have experiences some wrong matchings in the software that makes my work even longer. Sometimes I forget check if every receipt is correctly listed or not.

I am an employee and a manager that uses Expensify for credit card and reimbursable expenses

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is that I have a spot to see what credit card expenses I need to allocate to a specific class code and that I can see my employees expenses as well.

Cons: The software makes it seem like you have nothing to do when you visit the main login page when if you dig in, you find that you have unallocated expenses or employee expenses to report that you were not alerted to. I got in trouble (along with most of our company) from accounting because we all didn't understand the software correctly at first.

Overall: I honestly still don't love the interface with this software even after getting used to it. Scanning receipts takes forever and is confusing. The biggest benefit is that we have a structured way of communicating with accounting what we are spending money on and what we need to be reimbursed for.

Expensify helps me keep track of and report my receipts and expenses

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that it easily helps me track and report all different types of expenses, from receipts to mileage.

Cons: I don't think it is very user friendly, it typically takes an employee a while to get used to the software. The fact that you can add expenses outside of a report seems to be a confusing issue.

I used Expensify for coding all of my work related expenses.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is very modern & smooth, and the overall coding experience is relatively intuitive and user-friendly.

Cons: Uploading images of my receipts can be cumbersome, and the auto-filling feature that is supposed to make coding easier is typically way off base, so I end up always manually inputting my coding details.

Overall: Efficient & relatively easy coding of all business expenses.

Does it's job, but underperforms on some key features

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It does what it's supposed to do. Pretty streamlined way to add a receipt and get reimbursed for it.

Cons: It tried to do a "smart scan" and read the receipt for you, but I have yet to have it succeed in doing so. It's also unintuitive how I'm supposed to group payments together for a report for my manager.

Using the app has been positive.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is just as easy to use on the app as it is online. I feel that it is pretty intuitive; not much training needed to get individuals onboarded. I also appreciate the approval process setup.

Cons: The only real issue I'm come across so far is that there are time where I need to put merge multiple expense reports. It would be nice if you could start on the summary expense as the template (the one where you see the summary of all the expenses and their category) instead of starting in the individual expense entry. Also, it'd be nice to have easier functionality around adding multiple receipts for one expense entry.

Capterra-loader

High quality expense report tracking and creation software but prefer others

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Integrates well enough with your confirmation/receipt emails and the application is easy enough to use on a smartphone

Cons: Works well but if you have a Concur usage background there are other options (also free) on the market that will work better for your needs

Overall: Not bad but others are more useful and intuitive for expense reporting

Submit expenses on the go

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy easy easy. Take a photo of your receipt and upload to expensify. Not having to keep a wallet full of paper is such a relief.

Cons: I don't have anything bad to say about this app other then the load time of the receipt scan to text function takes a while.

Easy way to file expenses and stay updated on progress of approval

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It makes the process easy, app handles everything from filing, tracking, and paying out expenses. It also flags potential problems with filings ahead of time.

Cons: The UX takes a tad bit of learning, the terms like Report v Expense etc. Also sometimes it feels like you have to fill out a bit more info than you'd expect to. But not too much.

Can't shut it off!!!

May 04, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: None of the pros matter because if you try to shut it off they won't do it. I was planning to shut Expensify off for a period of time and they will not shut it off and/or stop billing me. Before you say to yourself, he's doing this wrong or that wrong, keep in mind that I've tried five different ways including just sending them an email saying "Shut me off please." They continue to charge and continue to tell me to do things that I've already done and don't work.

Cons: I was planning to shut Expensify off for a period of time and they will not shut it off and/or stop billing me. Before you say to yourself, he's doing this wrong or that wrong, keep in mind that I've tried five different ways including just sending them an email saying "Shut me off please." They continue to charge and continue to tell me to do things that I've already done and don't work.

Overall: Resilence from having to deal with their horrible help system.

Super easy expense tracker for business, reimbursement, or personal

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Expensify is extremely easy to use. You simply take a picture of your receipt or invoice and it digitally reads the receipt, figuring out what it is for, the amount, the payment method, and the merchant. It's not always perfect at doing this, but it's usually pretty accurate. You can create "buckets" so you can keep your expenses separated by type, so if you need one for your work and one for your personal and one for your side job, they can all be separated. It's also great for trips or for tracking receipts for reimbursement. We used it at my church to track things we bought for the church, and I've used it on business trips to track my reimbursable expenditures. This is made easier by the fact that you can then run reports on your expenses so you can hand those over to the other party for reimbursement or expensing.

Cons: As I mentioned, the automatic detection feature is not always 100% accurate; some manual editing is sometimes required. Also, I've had some issues with the app freezing or the camera not working. Overall though, it manages to take most of the pain out of expense tracking.

Overall: Helped me track my travel, business and personal expenses

I use Expensify on a regular basis, and has been very helpful in recording of all my expenses.

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I really like the mobile application a lot. The Smart Scanning feature is very helpful and does half of the work for me when recording my expenses.

Cons: Sometimes whenever I take a picture with the mobile app, the picture doesn't save and I lose that receipt. Also, sometimes the auto submit feature of reports submits reports that wasn't complete.

Overall: Easy coding and recording of expenses.

The software that we need to receive our expenses

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: This is the software that our company uses to allow us to submit our expenses and receive the money for them.

Cons: I personally do not see any issue with the software it allows me to submit my expense and easily keep the tracking of it.

The Expense Tracking Platform

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a user: - Easy to upload receipts and classify expenses - Useful comment section for additional clarification by expense - Can create multiple reports to organize each individual expense - Mobile app is very useful, especially when logging expenses on the go - Seamless integration to your bank for reimbursement

Cons: - The "auto-receipt" calculation doesn't work too great - Administrators have quite a hill to climb to set up each category and policy - Database of merchants is lacking

Easy to use, import and document your expenses

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The app gives me the ability to easily upload and enter my receipts into one expense report or multiple if needed.

Cons: The upload tool sometimes takes a while to submit. So waiting can be frustrating especially if you have a lot of expenses

our company loves this product

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: this has made it so easy to stay organized but also to take all our expenses digitally and not carry around receipts all the time

Cons: Having multiple users put items in same category has proven difficult. Categories also go away as soon as you batch. Would love for those to stay from period to period.

Saving time tracking your expenses

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - Very easy to register expenses and associate and upload receipts to it.
- The mobile app works fairly well

Cons: - Sometimes it can be difficult to distinguish between new and existing expenses. The overall UI could be improved.

Such an easy way to keep track of spending and make sure that nothing slips through the cracks

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that I can just take a picture of my receipt and be done! I am often stressed out about losing receipts, not getting all the info right, etc. Expensify is awesome!

Cons: The only con I would say is that sometimes you have to go in and verify that the picture reader identified the right amount, but is super easy through the app!

Great expense tool but needs a few improvements

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Easy to use and create report.
- Easy to upload receipts.
- Very good mobile app for on the go expense reports and for uploading receipts.

Cons: My credit card stopped synchronizing with Expensify for no reason. As a result, my accounting team has to manually enter each expense into my monthly report, which is very time consuming. It appears that it is an issue that affects only those that have a MasterCard . Another recurring issue I've had issues is that I have a lot of duplicate charges showing on my Expensify reports, so it adds an extra steps as I have to send a report to my accounting team showing the duplicate charges.

Great customer service and quality product

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their customer service is some of the best I've ever seen. Any time we've had a problem (which wasn't often), they have always been very responsive and have resolved the issue quickly.

Cons: I do wish there were a few more features that could possibly integrate into our accounting software a little bit better.

I have loved my experience with expensify. It has streamlined my receipts and expenses process.

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ability to track EVERYTHING, from receipts to mileage to credit cards, all in one place. The online access is fantastic for business trips. I no longer have to wait until I'm home to calculate and input incurred expenses.

Cons: The fact that the reports need to be submitted and approved is probably very helpful in most businesses, but in the church, as the pastor, I use it for personal accountability so that I have records if needed and to have them for tax purposes.

Capterra-loader

Been mostly easy to use, but has some tech difficulties.

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great for quickly categorizing expenses and sending expense reports. I use it with 5 of my employees and it makes our back end expense reporting a lot simplier!

Cons: Uploading photos of our business receipts often does not work properly. Find this frustrating when it should just be a snap, literally.

Overall: Saving time and energy on something highly important, but very mundane.

Regular app to register expenses

Apr 16, 2018
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Good ios app where you can register a new expense and take a photo of the receipt and that's it. Just click OK and the expense is forward to the right person

Cons: The OCR is a joke. It simply does not work. It takes ages before giving you any result and when it does, it is unable to detect anything right.

Agile application to track your work expenses

Apr 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: You can take a picture of the receipt and create your expense on the go. This comes really handy as you don't have to take your receipts with you or worry about losing them. The intelligent recognition scans the receipt and fills the merchant, date and amount of the receipt for you.
Once you have all your expenses created for a period, you then group them on a report that you submit for approval. As easy as that your expenses get approved and automatically reimbursed to your linked account through your employer.
You have a mobile application that is ideal as you can just take a picture of the receipt from the app itself.
You can check the status of your report from the application at any time.

Cons: At first, it may be not that straightforward to understand how the process works. It can be confusing if you need to first generate a report or an expense when you start working with the application.

I used this product when I was a remote worker for a startup

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I used to hate doing my expenses because the paperwork was overwhelming. Everything about this tool is great--I can upload receipts instantly and assign a client and project to it. I'm always aware of the status of my reimbursement. It also is great for international travel, converting currencies. I get reimbursed quickly, which leads me to believe that the reporting is organized and easy to approve.

Cons: There aren't many cons that I can think of, as I used it for submitting expenses only. If you have any issues, you can get a direct response through email and phone.

Overall: Quick reimbursement, ease of use, instant upload of receipts.

Save so much time

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I like the mobile app -- it makes submitting expenses so easy. Although the desktop version is also really easy to use as well.

Cons: While the interface is easy to navigate, it can get a bit confusing between expenses and reports to group expenses under.

Makes one of the dreaded things that you hate to do for work (expense reports) super easy!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to uplaod reciepts. Love the ability to make a purchase, take a picture of the reciept, uplaod the picture and being able to get rid of recipet and not have a ton of recipets filling up my wallet when I travel is AWESOME!

Cons: The milage app is good but could be imroved if it saved default address that I frequently use so I don't alys have to type in the same address for my milages.

Overall: Makes getting my expensise reprts done so much quicker and easier

Love Expensify! Easy to use and does a lot automatically for you.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has revolutionized receipt-keeping. Now you can just upload your receipts and it does everything for you automatically.

Cons: I have had trouble with the Smart Scan feature not working. Other than that we've liked everything it offers.

Very easy to use and saves you a lot of headaches on expensing costs

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is super useful for big companies in order to manage the submitting, approval and the whole process of expensing costs. It really simplified the process that we had.

Cons: Since I was an end user, I can't comment on how expensive this product was to our finance team, but it seemed like it was worth it as we stuck with it.

Expensify makes turning in company expenses easy

Mar 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've used Expensify at my previous job, and it simplified my process of turning in expense sheets, which previously would take about an hour to properly mark and turn in.

Cons: Expensify might take a little bit of getting used to for those who haven't had some previous experience with expense programs/software, but this difficulty is to be expected.

Overall: Expensify made my life of turning in expense forms/sheets simple and not complicated.

Easy to use expense software that you can only appreciate it if you've used anything else.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple. Easy to use. Automated receipt scanning. Automated categorization, with smart features that learns from your changes and preferences. Works on multiple platforms, although the mobile app is the most useful. Submit and edit expenses anytime, anywhere. I've yet to come across anything else that works as well. This will save you time and money, and most importantly help your employees maintain their sanity while filing accurate expenses.

Cons: The "smart scanning" of receipts was very buggy a year ago, but seems to work fairly well now. In the past I avoided it and entered everything manually, instead of trying to spot the mistakes. The only issues I seem to run into now is when a vendor doesn't list their name at the top of the receipt or in large/bold letters. It will often pick up something else like the address as the business name. It's pretty easy to spot though.

Overall: Really the only way to appreciate Expensify is to use any other expense software. You'll quickly realize just how much time is saved with this little app. I can expense on the fly, before I even walk out of the store, with just a matter of clicks.

Great for reimbursing employees

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My clients love using Expensify because it allows them to track and reimburse employees of their company. It also provides great reports for accountants like myself to reconcile in QBO and Xero.

Cons: Not a great tracking software for anything other than reimbursing employee's. If goal isn't to reimburse employees, this software is not for you.

Expensify has made work expenses a simple process for my team.

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Expensify app for iPhones makes it so simple to log expenses while you go when you are traveling for work.

Cons: The interface can be a tad confusing when adding expenses vs creating a new report. It is also hard to delete any expenses that are errors.

Good program for reimbursements

Mar 14, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reminders and notifications you receive while you are waiting for a reimbursement. The revamp on the app looks good and they are heading in the right direction.

Cons: The app could be easier, it is still confusing at times. Certain reports never get deleted and every time you make a new expense it gets stuck in the scanning phase.

Awesome Expense Report Managing Tool

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. I travel internationally for work and often have expenses in foreign currencies, Expensify does a great job with exchange rates/conversions. I use Lyft business for transportation and I can easily import receipts into the app. The mobile app is great for uploading receipts. I also expense distance (miles) and Expensify makes that very simple. My expense reports are reviewed and approved quickly thanks to this tool, I love getting email notifications that let me know if my report was approved or not and if my money is on its way. It's very easy to tie in your bank account and get direct deposit for your reimbursements.

Cons: I have had issues with the mobile app being slow, sometimes I have a hard time editing the name on reports. Small buggy things but nothing too bad.

The picture functionality is awesome

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to take pictures of your receipts and have them automatically parsed into an expense report.

Cons: Sometimes it runs slow; especially if you are taking multiple pictures of receipts. Also, you have to be careful to fully submit a report once it's done.

Capterra-loader

use this for my daily/weekly expenses

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the overall functionality of it. It's really easy to connect a banking account, import the expenses and submit a report

Cons: I think the overall aesthetics can take away from the functionality at certain times. Nothing major but for an expensing software, I would take functionality over aesthetics any day

Capterra-loader

Allows me to quickly submit business expenses and be directly reimburses.

Mar 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Expenses are directly deposited back into your account. Photos can be quickly uploaded to app without manually entering data.

Cons: Process of being reimbursed can take up to two weeks. You have to confirm submission after uploaded.

Basic expense reimbursement that works

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple enough expense reimbursement that requires minimal training for new employees and allows multi-level approvals

Cons: The interface operates extremely slowly, causing tasks that should take seconds to take minutes. Also, very slow customer support

Time saver

Mar 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, intuitive UI and saves time. Also convenient to customize the reports for all business travel expenses.

Cons: It really does take quite some time to scan all receipts in, sometimes it lags, so it negates the time saved

Good expenses tool for growing teams

Mar 11, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to take a picture on your smartphone, wait for Expensify to process and add an entry, and review everything at the end of the month. Really convenient for employees on the go.

Cons: Their current interface is relatively overwhelming for a tool that you might use only a few times a week. It seems to be prepared for intense usage, maybe great for admins?

Good features, not so good implementation

Mar 09, 2018
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: They have some really good features. They compete well for the SMBs, especially for companies that have a few not so frequent users

Cons: Horrible implementation. We could not setup users properly, and also the integration with Intacct did not go well and even now it is not working. Would not recommend this tool for that reason alone

Easy enough to use; no issues

Mar 08, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: A lot of automatic makes expense reports much easier. It also remembers things you have done in the past to expedite future reports. Have only used it as one who enters expenses, not who deals with the back end but no real issues.

Cons: The layout has changed to make it a it less intuitive. It doesn't seem to make it any easier to use. Would also be nice to be able to make bulk edits.

Great tool for submitting and managing expense reports

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: My company uses Expensify for all of our expense reports. It is very easy to create reports and upload receipts. The work flow also makes it easy for directors and managers to approve reports and submit reimbursements.

Cons: I do not have many complaints about the software, my biggest complaint is more of a user error than anything. For each line item on a report there is a check box to verify whether the item is reimbursable. All of the expenses I submit are reimbursable so this box is unnecessary and I always forget to check it. I wish there was a way to check all to avoid this error.

Vendor Response

by Expensify on March 12, 2018

Hi there, thanks for your awesome review! To auto-mark expenses as Reimbursable, follow the instructions here: Go to Account Settings > Expense Rules > create an Expense Rule > put a period ¿.¿ in the ¿When the Merchant¿ name contains box. Then, choose Reimbursable. If you want this to apply to all past expenses, check the box for ¿apply to matching past expenses¿. Hope this helps, thanks for using Expensify and leaving us a nice review!

Capterra-loader

Great tool with a lot of potential!

Mar 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Definitely simplifies for process for claiming expenses with some great, smart functionality and connectivity with other systems i.e. ERPs

Cons: Looking forward to them introducing some smart Business Intelligence functionality for self service reporting and analysis

Good software for a reasonable price

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software has great features when they work. They have the receipt upload feature that will take a picture and analyze the receipt details including date, price and location and categorize it properly. I occasionally had receipt mis-categorized and or not analyzed at all.

Cons: It was difficult to tell when you had successfully submitted your expenses for review. Once submitted, they would say 'Awaiting review' but it did not say whether it was waiting for you to review, or accounting/your boss, etc.

Overall: Simplifies expense reporting when it works as expecte

Perfect for Expense Reports

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The app is super easy to use. It is easy to set up and to link with Quickbooks online. When you take the picture of your receipts, Expensify can detect automatically the Merchant information, the Price, the Taxes (both taxes in Quebec, Canada). You can add Classes and notes to your receipts as well. It works perfectly with the taxes codes in Quickbooks. It transfers all the information in Quickbooks perfectly. I love this app.

Cons: The app can not be used in French at the moment, so you can not use any accents in French in your accounts names in Quickbooks.

We had a hard time fully adopting this software

Feb 20, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the idea of it, that it will track employee spending. I like the idea that expense reports and reimbursements should be easier.

Cons: It was overly complex for our needs and this was a barrier to adoption. I had two team members using it and their information and reports were never similar. They quit using it and I had to bug them over and over. We didn't keep it around for long.

Takes a lot of the pain oit of submitting and managing expenses

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use the tools and mobile functionality make this software that can be used by all in the organisation.

Cons: Not much to complain about but linkages to our other systems would be beneficial but I undertand that this is possible.

Excellent application to manage your expenses

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Expensify is a great tool, that help us to send the expenses to the Financial team of the company. The mobile app is really good and helps know what the status of our report.

Overall: We use expensify to send the expenses to the financial team. This helps us to send them the invoices via internet.

Difficult product to navigate with little to no support

Feb 09, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Cons: Many cons with this product, mostly around poor support but the biggest issue I have is that Expensify incorrectly coded the date for a receipt which meant it was missed when the report for that month was run. I sub-contract to a firm who contracts me to other firms for projects. The project has finished and closed down several months ago and I have no way of getting my money back. Expensify support have dodged the issue and told me to go back to my administrator! I am a company of one, so the Administrator happens to me!

I have used this software to keep track of expenses that need to be reimbursed.

Feb 07, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like he concierge feature at the very beginning offsetting up your account, it makes thing go very smoothly and is very user friendly.

Cons: I don't like that the concierge part goes away and doesn't continue to help you set up all the important features in account setting. You just have to go and click around to find what you need after the initial set up is over.

It's so easy to file a report

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to file a report and the option of taking a picture of your receipts. It saves me time and also money

Cons: Sometimes l encounter a problem in which it takes way too long to upload a picture of my receipt into the report

Overall: Easy way to send my expenses and get reinbursements

Makes expense reporting really simple and easy

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to take a picture of a receipt the moment I receive it and then throw it away. It auto matches to the expense once it comes through from the credit card.

Overall: It saves me a lot of time and I never have to keep receipts anymore.As a user it is extremely user friendly. Take a picture, code the expense, and submit a report once or twice a month. I'm not sure how well it works on the back end though.

Expensify overcharges for their "Corporate" platform and becomes useless once your bank feed breaks.

Jan 30, 2018
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Ease of launch, mobile app works decently well. Onboarding support was decent, but sadly short-lived. They still offer monthly pricing. If you're tempted to try their Corporate or higher plan, DO NOT sign on to their annual pricing plan, see below for why.

Cons: Google "expensify known issues". Review the list of the corporate cards that they don't support. Be aware that they are not disclosing the many other corporate cards that their platform doesn't support.
If you're lucky enough to use one of the corporate cards that they are currently supporting, be aware that their connection to your bank feed can break at any time. Generally, this will happen after your promotional period has ended and after your onboarding support contact has moved on.
Once the bank feed breaks you're left with only chat support, which will take an average of 12 hours or more to respond to you.
When chat support responds, it's clear that they are pasting from support scripts that have no relevance to your situation. Most responses will assume you're on a Team plan, and initially offer troubleshooting steps aimed at those clients. You'll have to explain that you're a Corporate client.
Once you explain this, you'll wait another 12 hours for a response from someone who hasn't read the prior communication chain and you'll have to explain yourself again. this sort of back-and-forth goes on for some time.
Eventually you'll get them to admit that the only work-around for a broken corporate card bank feed is a manual CSV import through each individual's account.
Don't expect any meaningful response or acknowledgement if you bother to question the fees you're paying for broken corporate access. They will not listen and will not offer any discount or refund.

Overall: Was ok and saved time, before it broke.

Vendor Response

by Expensify on January 31, 2018

Hi there, thank you for leaving your feedback! I apologize for the issues you've run into but definitely want to clarify a few things: Re: corporate card connections. Bank connections may break for any variety of reasons, including (but is not limited to) bank maintenance, connection issues, changes in usernames/passwords, and more. Unfortunately most of these are out of our hands, but we do keep an updated list of known issues here: https://docs.expensify.com/setup-for-submitters/advanced-configuration-for-submitters/bank-import-faqs-and-known-issues. Re help responses. We definitely don't want to have you waiting 12 hours for a response and it doesn't help that there are a lot more help requests coming in at the end/beginning of a month around billing time. I've let the team know of your concerns and will continue to improve on our response times, especially during busy periods. Thanks for bringing these issues to our attention!

Good for small and growing companies.

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and implement. Once employees get use to using the platform, the process pretty much runs on its own. For the service provided, the cost is reasonable.

Cons: While the product is constantly being updated, it seems like recent changes have slowed down the platform's performance.

Helpful for client expenses

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love the SmartScan feature, as well as the ability to categorize what kind of expense each is. Additionally, it helps that both thumbnails and larger scans are available for receipts. The client can decide how much detail he/she needs.

Cons: I wish there were more than 10 free receipt scans, or at least a light version of the subscription. I often use it about 15-20 month, more than the 10 I¿m allocated for free but not enough to justify purchasing.

I use Expensify with my company to manage & track my travel expenses.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love that when you take a picture of your receipt, it automatically finds all of the information about the reciept - the cost, the date, the location, etc.
I love that you can easily create & submit reports. It also sends an email with a PDF report!

Cons: Sometimes it automatically creates a Report & it's difficult to delete reports when they've been automatically created. You need to make sure that all of your expenses line up with the correct report because sometimes it puts each expense into it's own report.

Overall: This made tracking & managing expenses so much easier. I love that it automatically finds all important info on the receipt.

Defiant Customer Service and Inability to Recitify Problems

Jan 18, 2018
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: The automatic import of credit and debit card usage; The quick and easy way of uploading manual receipts when on seldom occasions one pays with cash.

Cons: Their inability to take responsibility when the platform's features breaks down. Suddenly the Bank of America connection was down, and in investigating this they just said they did not know when that would be up and running again. This was after an extensive e-mail exchange with customer service, that also appeared less then well informed about functions and features.

Capterra-loader

Very easy to use and I love the app!

Jan 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The app makes submitting an expense extremely easy. Take a picture, and submit. It automates the approvals and there is no longer a hassle with papers and actual signatures.

Cons: There can sometimes be bugs or issues affecting the submission. We had a couple issues with it in the beginning not being sent to the correct people (although it was a fairly easy fix).

Overall: Easy to use and very convenient. Makes submitting expenses easy and painless!

I use Expensify monthly when I need to submit my expense reports.

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how it has an app that I can use to take pictures of receipts from my phone and then upload directly into a report.

Cons: Sometimes I have a lot of trouble with the autofill from receipts. I usually just manually enter my information.

Very easy to use and love how monthly reports generate automatically

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and generally gets the accounts correct from receipts
Automatically create monthly expense report and goes to our accounts payable personal
Never crashes
Pictures have good resolution

Cons: Would be nice to have a turorial for importing into sage
Have receipts summarized for printing the monthly report to save paper and ink

Overall: Saves a lot of time

Makes my life easy

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use! After taking a pic of receipt for credit card charge for the business card then it just handles it and tries to code it where it did last time! I just love that! My clients also love it so I am a big fan. It helps us do the pre accounting we need.

Cons: There are some strange parts of the setup to connect to Intacct that I think could use some work... Especially since they are a CPA.com partner now. Getting that integration right would be amazing. Also- having all card connections would be key. Then I never have to debate putting a client on the software.

I've used Expensify as an administrator and user and have benefitted greatly in both aspects!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I find that as a user, the interface is very user friendly and easy to use. I can simply upload receipts and add comments to my expenses. I find it is also easy as an administrator to reject expenses and add comments as to why they were rejected. So easy to use!

Cons: The only thing that is hard is that a report won't allow me to add an expense to it in the app. The expense needs to be added first before it can be added to the report, which is hard. Also, it would be nice to make expenses for distance in the app. Perhaps I am able but just don't know how. If so, it could be helpful to make this feature easier to use.

Vendor Response

by Expensify on January 11, 2018

Hi Elizabeth, thank you for your kind review! We are so happy that we are helping making your job easier, both as an admin and an end user :) In regards to distance expenses, you can definitely create this via mobile if you click the (+) button located in the top right corner of the mobile app on the Expenses or Inbox tab. To add an expense to a report on the app, simply click into a report and you should be directed to a window with a (+) button in the top right corner. Click that to add a new expense to the report. Hope this helps, thanks again for using Expensify!

The worst chat support I've ever gotten from a tech company. I really hope this was a one time issue

Dec 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use from their app and love the credit card sync feature. This allows you to connect expense in real time.

Cons: The customer support is the worst. I have not gotten a response in over 25 minutes after talking with someone about my issue.

Great in theory, from a bookkeeping POV

Dec 21, 2017
1/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: When working properly, it easily brings account codes, jobs and copies of receipts into accounting software. It links to various credit cards with the paid version for easy reconciliations. The biggest benefit for my application was having the individual card users coding and providing backup for their transactions with the ability to then very easily reconcile in the account software (I use Xero).

Cons: The customer service is the worst I've ever encountered, of all companies I've ever worked with in my life. All questions are submitted via chat with a minimum of 2-4 hours between responses. This makes a conversation impossible. There is no help with initial setup or training, which would likely reduce all subsequent problems. Even for an accounting firm who wants to implement the software to a number of clients, there is no personal help. There are constant issues with the credit card links and the sync needs to be manually updated to reconnect. This is not apparent until the user realizes that transactions are missing. From a workflow perspective, these issues should be resolved automatically or a notification received. There are constant changes within the software without forewarning. This makes using this product a constant battle with regularity. It's also not as intuitive as it should be. My clients often tell me the same, that the software just simply doesn't work well. As a small addon to a much larger web of integrated softwares, the amount of issues I had with this software makes it not worth using for my firm. My frustrations with getting it set up properly for my clients was met with indifference by the staff. Ultimately, in a world with many other options, I was forced to go elsewhere.

Capterra-loader

Expense Reports that Don't stink

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Expensify's tagline, 'Expense Reports that Don't stink' tells you everything you need to know! I've used a variety of expense reporting system and Expensify is by far the best. With a phenomenal mobile app and simple integration options to link credit cards, Expensify actually makes creating and modifying expense reports a snap. And, with a super modern, responsively designed interface, it's easy for anyone to create new reports, add new expenses, and view and print existing reports.

Cons: It would be nice if there was an ability to see additional reporting regarding spending habits or the ability to see reports based on expense types, such as travel or food and beverage.

Overall: Expense reporting has historically been a major pain point for employees. Several have commented that expense reporting can sometimes take an entire morning or afternoon to complete. Expensify, more than any other benefit, saves our employees valuable time. Whether adding receipt images, uploading files, or adding new expenses, Expensify takes the pain out of expense reporting. And that's not an easy thing to do!

Good Concept, Buggy Execution

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love the convenience of being able to submit work expenses for reimbursement in multiple categories and under different reimbursement schemes. The software facilitates automatic generation of reports and offers automatic submission as well, so I don't have to worry about categorizing or submitting my reports by month, pay period, etc. That can all be customized and automated. It also keeps track of the current reimbursement schemes offered by my company (i.e. current mileage reimbursement rates) so I don't have to manually keep track of that or enter it each time.

Cons: Because there are so many features to the software and customizable options, it loses a bit of the "user friendly" aspect. It also throws a lot of flags on certain expenses that I submit due to rules in the app that don't apply to that category of expenses (i.e. receipts are required for all expenses, but when I'm submitting a mileage expense, a receipt is not applicable). In order to take full advantage of all the software has to offer, it seems like you have to be an expert on customizing the app, otherwise you get lost in the feature sets and it becomes more confusing and less user-friendly. Furthermore, I haven't found the customer service to be incredibly helpful, and think the automated concierge customer service needs to be improved in order to be useful. I also wish the software/app would send reminders to me for recurring expenses that I submit on a monthly basis. For example, I often forget to upload my receipt for my phone plan, which is paid on the same date every month. I wish the software would remind me to do so. (Maybe there is this feature available, but it is not something I have found yet).

Overall: Easy expense report submission.

Overall good

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This has revolutionized the tracking of my receipts for business use. It makes it easy to track and record the money spent for business use.

Cons: My only con is that at times, the receipt photos are glitchy and matching them to the phone app is at times difficult.

Expensify simplifies and automate expense reporting

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Scanning of receipts via mobile device and automate the creating of an expense item
Ease of use
Time saver!
Keep track on your expenses from your mobile device in real time
Paperless

Cons: Occasionally scanning takes a long time to complete
Limited expense categories in the free version

Reduced our administrative burden and significantly improved the quality of our record keeping.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Expensify allows us to capture expense info in real time (before people forget what the expense was for). It also reduces our administrative burden of having to scan receipts and trying to read crinkled receipts. Expense reports can be sent automatically to accounting, or manually after their assistant has had the chance to manually review and correct the entries. The layout of the reports is awesome and has everything we would want.

Cons: The tax section has been a bit problematic. In Canada, we can only claim 50% of the GST incurred on meals and entertainment expenses, so despite having a 2.5% GST tax selection for meals and entertainment, it calculates it based on the amount AFTER tip, which obviously is wrong and needs to be manually calculated. I wish they had a section that broke out tip and subtotal for this reason.

Never keep a receipt again. This is a great tool for logging expenses.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Never keep a receipt again. This is a great tool for logging expenses for the entire staff. The photo option for receipts is a time saver.

Cons: There are times when the receipt image does not match the expense that is listed. I'm not sure of any work around.

Easy to use

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It makes the accountant's job easier for checking the travel expenses. Reduces the paperwork, and makes it easier to keep track of every expense.

Cons: Takes long time to scan the receipts. Other then that, I really like everything. I hope they will make easier to create departments.

Best expense software I've used to date.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use.
Allows for real time approval of trips and expenses.
App to add each of your expenses on the fly.
Converts between currencies easily for international travel.

Cons: For the most part this is the most solid software for expenses I've used, the only minor issues I've ran into are some sorting issues from time to time on Hotels and Flights. There is not much I can say for cons.

Expensify

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Expensify is a great tool for keeping track of business expenses, whether your dining out, traveling, or paying for a place to stay. Expensify has features that makes this process easy.
Expensify streamlines data entry with smart capture capabilities.
Customizable tags so users can categorize expenses in a way that makes sense to them. Also, can visually see the cost breakdown on your dashboard.
Capture mileage with a GPS tracker takes out the hard word of calculating yourself. This also makes sure you get an accurate result.
You can create invoices to anyone even if they do not have an Expensify account.
Automate when you want reports generated (daily, weekly, etc).
Connect your credit card/bank account and automatically pull in transactions.

Overall, Expensify does a great job and is very affordable.

Cons: Usually, with a product with many features, the likely problem is usually that the UI is a little hard to use at first. There is a learning curve to the product. Sometimes I have issues with the smart scan but that could be caused by my cell phone camera.

Overall: Company wide uniform Expense tracking. The benefit we realized is that with Expensify we can streamline generating and processing expense reports.

Amazing!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Expensify is so easy to use to submit expense reports. We use it for our company expenses and I can't believe how simple it is to take a picture of my receipts and then Expensify does the rest for me!

Cons: I don't have any issues with Expensify but there were a few syncing issues with Xero that required some manual clicks but nothing notable.

The best solution I have found for the retaining and coding of receipts!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is the best software/app I have used to date to manage employee expenses. As an accountant, there is a constant struggle to get employees to retain and code their receipts; Expensify makes it easy for both! The receipt matching and scanning functionality has really impressed me as well. Take a picture of your receipt, and, most of the time, it will auto-match to the corresponding transaction. Another great feature is that Expensify will generate audit-able receipts for certain small transactions.

Cons: Expensify's per user pricing can be a large deterrent depending on company size. A bulk pricing option would be much more tantalizing for larger and even mid-size companies.

Very good expense program that helps users submit monthly expenses

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Connections to credit cards, banks, and non-credit card expenses by individual users helps auto-submit expense reports monthly

Cons: Time to return cash to employees is a bit slow, and customer service can take several days to answer basic questions. Connections to accounts and cards often fail.

Capterra-loader

Expensify is my 'go to' app whenever I'm travelling

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that I can take a snapshot of every expense using my smartphone and I don't have a huge pile of receipts to deal with when I get back to the office.

Cons: Sometimes the Smart Scanning feature can be a little slow to process receipts so it would be good if this could be speeded up! But this is really only a minor gripe

Overall: It saves me time and time really is money when you're in sales. So when I'm not entering expenses into spreadsheets, I'm actually talking to prospects and selling which is what I'm employed to do!

Capterra-loader

Saving hours of time inputing expense claims

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is saving me so much time not having to review excel print outs of expenses. It also allows staff to submit claims quicker as they can photo receipt and submit claims while away from the office if needed.

Cons: I don't like how you have to have a different policy for each currency that someone could be paid in. We reinburse staff in three currencies and i need a policy for each. You should be able to have one policy and the staff member can decide which currency he would prefer to be reimbursed in.

Not perfect, but a much easier way to do expenses than Excel and printed receipts.

Nov 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Take photos of receipts and it automatically identifies the vendor, $ amount, and sometimes auto-categorizes. It pulls in bank and credit card feeds to generate expense reports with minimal manual work.

Cons: Sometimes the reports get auto-submitted before I'm ready to submit. It requires more backup than is often necessary.

Overall: Time saved. Less time spent creating and submitting expense reports. Much easier to review other's expense reports.

Expensify ease of use is the bomb. Using the phone app while traveling is especially time saving.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My 2 favorite features are the ability to connect my work credit card to my Expensify account and uploading cash receipts to the phone app while on the road. This way when you get back to your desk most of the work is done. Accounting is happy that I am speedy and I am happy because I get my money back fast

Expensify saves time and hassle!

Nov 06, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Using Expensify has helped me keep on top of my travel expenses by scanning the receipt on the go. I no longer have a huge build up of receipts in my wallet or spend half a day filling in expense reports. It's quick and easy to upload an expense and create reports. I like that I get notified when my expenses are approved.

Cons: It can be a bit slow sometimes to scan and read the receipts, especially if they are in other languages. Sometimes it is easier to cancel the scanning and enter the details manually. Occasionally reports are submitted automatically without me doing so which is a little bit annoying

Overall: It saves me a lot of time and hassle. I am much more organised when travelling and more confident that I am submitting all of my expenses and not losing money!

Capterra-loader

I love Expensify!

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So easy to capture what you spent where without worrying about losing receipts. It's also so easy to use the app on my phone

Cons: A little tricky to set up integrations without getting double emails. I also don't like how long it takes to read the receipt and categorize with the technology in the system.

Overall: So many things - it's just easy to use and I don't have to constantly think about if I threw out the receipts

Capterra-loader

This software is remarkably straightforward and easy to use.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The app feature. I can go anywhere and get a receipt from anywhere, and quickly snap a picture of it in the app, type in some details, save, and then crumple up the receipt.

Cons: The one thing I like least is that I can't submit miles on the app the way you can on the desktop version. Certainly you can submit distance related expenses on the app, but not with the nice map feature on the desktop version.

Easy to use expenses on the go

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has a robust mobile app with the right functionality to close out expenses anywhere. It also has a SmartScan feature that automatically loads receipts!

Cons: Building reports with many receipts and categories can be daunting, and expenses are sometimes missed as a result.

Overall: Fast expenses, on the go support, and customizable categories

Each expense software has it's own pros and cons - this is no different

Oct 13, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that it integrates with Intacct and that you can have visibility into all expense items in one place.

Overall: I didn't use it after the demo so it's hard to tell.

Capterra-loader

Reliable and rewarding!

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We have been using Expensify for over a year now and I can say that it we have been pleased more or less. I really like the fact that you are given the ability to manage your expense and categorize according to how detailed you really need it.

In addition, the joint report of all expenses is neat and easy to manipulate. I would say that it is quite user friendly once you get familiar with it (you do need a few times to use it in order to get a full handle on it). The app is a strong point as well.

Cons: Nothing too bad about it. Sometimes it cannot process as quickly as I desire especially when uploading pdf files. Subsequently I have had to log out and log in again to reset it in a sense.

Other than that I would say it is a rather solid service.

Overall: - Expense tidying up
- Categorize according to projects, events etc.
- Everything centralized
- Ability to handle expenses with other team members

Best expensing tool I've ever used

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's hard to pick, but I think the ability to add photos of receipts and edit them later is my favorite. Also great is the ability to link credit cards and have expenses auto-file.

Cons: Not much here, but sometimes the load times can be a bit slow when the system is scanning the receipt.

Expensify makes it very easy to report my expenses.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like how easy it is to upload pictures of receipts and then Expensify handles the rest. It parses data from receipts very accurately and I usually don't have to make many corrections.

Cons: The only complaint I have is that if you accidentally create a report I haven't been able to figure out how to delete them so I sometimes end up with an empty report hanging around in my account.

Overall: Easy expense reports!

I thought the feature to allow pictures of receipts is a great and useful idea that saves time.

Oct 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that I can take pictures of my receipts and send them to the account department. This saves a lot of back a forth and time.

Cons: I thought it was fairly hard to navigate the software at first. I think I would have had quite a bit of trouble figuring out what to do if someone didnt show me.

Overall: I think the fact you can take a picture of your recipets in the software is very help and definitely my favorite benefit.

Great tool to track and invoice expenses.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mobile friendly interface that lets me scan receipts immediately. Saves me the time to have to collect and scan receipts every week.

Cons: Forces to an approval and submission process . I only require to send a PDF formattedreport to my client.

I use this daily

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use the scan feature for submitting expenses the automatic categories the system puts the receipts in

Cons: It doesn't automatically export to QuickBooks which would eliminate one additional step in the logging expenses category

Overall: East to use

User and administrator of the software

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very intuitive to use. Can be up and running immediately. Cloud based so can be accessed anywhere. Ability to access by desktop or phone. Using the Expensify app really expedites the process. Multiple methods to link receipts.

Cons: Expensify is having difficulty with American Express transaction feeds. This is not their fault, they are receiving the data directly from American Express. Expensify has been very responsive to resolve any issues we had.

Overall: Automated the process and encouraged those who submit expense reports to be more timely.