# Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expensify the right Expense Report solution for you? Explore 1328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/97594/Expensify/reviews --- Expensify 4.5 (1328) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Efficient expense reimbursement workflow 96% positive reviews out of 138 Most reviewers describe reimbursement process as fast, structured, and hassle-free, improving expense tracking and timely payments. Elizabeth A Fraud and Identity Associate, 10,001+ employees. "Submitting my reimbursement was quick and straightforward, and the fast turnaround time made the process stress-free." Recurring technical and syncing problems 77% negative reviews out of 127 Most reviewers report bugs and issues disrupt workflows, causing delays, manual fixes, and frustration with integrations and app stability. Hilary C Owner, 2 - 10 employees. "The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting." Automated time-saving expense management 91% positive reviews out of 56 Most reviewers indicate time saving is significant, with automation reducing manual entry, errors, and repetitive tasks. Eny M Software Engineer, 10,001+ employees. "Expensify saves time, reduces errors, provides clear visibility for managers, and offers strong security and customer support." Intrusive and unclear email communications 59% negative reviews out of 61 Some users comment email notifications are excessive, unclear, and occasionally include unwanted or irrelevant content. Lina F Marketing, 11 - 50 employees. "Seriously, save yourself the headache and don't even try this platform unless you want annoying emails several times a month and charges with no explanation." Quick onboarding and intuitive usage 91% positive reviews out of 43 Most reviewers find training and learning curve minimal, with clear instructions enabling rapid adoption and easy navigation. Walter C Scripting Specialist, 51 - 200 employees. "The User Interface is nicely laid out and it takes all the guesswork out of the process." Slow and unreliable receipt scanning 60% negative reviews out of 50 Some users say smart scan feature is slow, often inaccurate, and frequently requires manual corrections or re-entry. ## Showing most helpful reviews Showing 1-25 of 1328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jess M. S. Account Manager Higher Education Used the software for: 2+ years ### "Expensify - easy money back" March 2, 2026 5.0 It's the best software I have used for reimbursements (at two different companies). I was honestly so delighted when I found out my current company was using them since I knew how easy it was to use. Pros I love Expensify. It's the quickest way for me to get my money back after a big trip. As a salesperson, it can cost me several thousand dollars for a trip, so it is a great peace of mind to know I am getting those funds back right away. I have used other software like Workday, and find Expensify 1000% easier. The best part is its autoscan feature, which allows me to take pictures on my phone throughout my trip and then makes it a lot easier to process them when I get home. Cons A few times the auto-scan feature didn't work when scanning receipts on my computer, but I restarted, and it eventually started again. Switched from [Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/) I personally used Workday at my last workplace and missed Expensify which I had used before. I switched b/c I switched companies Review Source VR Verified Reviewer Account Executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "Love it and use it daily " April 6, 2026 5.0 Great overall experience and would recommended to other companies for their employees to utilize on a daily basis. Pros Expensify has been great for managing my weekly work expenses. I’ve never had any issues, and the service works really well. Cons Photos sometimes don't match with expense but doesn't cause an issue when submitting for review. Still enjoy the service Review Source LF Lina F. Marketing Information Technology and Services Used the software for: 1-2 years ### "DONT USE EXPENSIFY" March 14, 2025 1.0 Where do I even start? Expensify was a nightmare from start to end. From upgrading our subscription without notifying us and overcharging us behind our back, to never replying to my requests for help and our site specialist being consistently unreliable... and it gets worse. They wouldn't even let us CLOSE the account without going back and forth. There's also no phone support and Concierge is automated and deliberately sends back generic, frustrating messages that have NOTHING to do with what you are asking. Seriously, save yourself the headache and don't even try this platform unless you want annoying emails several times a month and charges with no explanation. Pros Nothing- it was a nightmare to try and use. Don't use it if you can avoid it. Cons \- they overcharged us multiple times - the platform is designed to be confusing so they keep overcharging you for different features without telling you - even closing the account is a nightmare Alternatives considered [Brex](https://www.capterra.com/p/182054/Brex/) Reason for choosing Expensify It seemed cheaper. Didn't end up being the case. Review Source Response from Expensify May 14, 2025 Lina - I'm really sorry to hear about your experience. If it's any consolation, we just released a new plan: $5/user/month, no contracts, month-to-month, cancel anytime. Hopefully you'll give us another shot. Thanks so much for your patience. FR Frank R. Billing Specialist Luxury Goods & Jewelry Used the software for: 2+ years ### "Managing costs of our luxury jewelry business." April 4, 2026 5.0 On the one hand, as a Billing Specialist, the ability to maintain proper financial records without having to pursue personnel is my priority. I rely on it to have an easy time managing our team and accelerate our monthly reporting. It offers a very automated workflow finance, but the high cost increment is punishing on a small accounting unit. Pros The convenience of the day-to-day cost control is simply stunning as our jewelry customers can easily scan the paper bills on international gem trade exhibitions directly through their mobile phones. Cons The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing. Review Source VR Verified Reviewer Sales Construction Used the software for: 2+ years ### "Great Product" April 9, 2026 5.0 Great, I recommend it to all who file expense reports. So much easier than saving receipts and using a spreadsheet. Pros It's easy to use. I use it for the company credit card. It automatically emails an expense report to accounting on the first of the month. All I do is take a picture of the receipt and write a brief description of the expense. It does the rest. Cons You do have to pay for the receipt scan feature, but that only saves a few seconds of typing, so it's not a big deal Review Source MS Marco S. Director of Operations Hospitality Used the software for: 6-12 months ### "Great UX - ease of handling" April 24, 2026 5.0 Overall, Expensify is a reliable, efficient, and well‑designed tool that brings clarity and control to expense management. It’s a must‑have for any business looking to streamline finance operations without adding complexity. Pros Expensify has completely transformed the way we handle expenses. The interface is clean, intuitive, and incredibly easy to use, even for team members who aren’t particularly tech‑savvy. Receipt scanning works seamlessly, accurately capturing details and significantly reducing manual entry time. The real‑time expense tracking and approvals make it simple to stay on budget and keep everything transparent. What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from purchase to reimbursement. Reporting is clear, customizable, and saves countless hours at month‑end. On top of that, customer support is responsive and helpful whenever questions arise. Cons Expensify is very powerful, but pricing could be better, the interface can be slow during heavy use or in peak times. Review Source VR Verified Reviewer Project Manager Legal Services Used the software for: 2+ years ### "10/10 for the end user" March 20, 2026 5.0 Really easy to use as an end user, modern interface and great Comms updating you on the status of your expense payment. Pros I've really enjoyed using Expensify as an end user. It's really simple to use, and as an end user has meant I can stay on top of my expenses. Really recommend it if you're considering it. Cons If I have to find faults then sometimes the mileage calculator isn't very efficient but that's really splitting hairs! Review Source VR Verified Reviewer Head of Technical Support Information Technology and Services Used the software for: 6-12 months ### "Head of Technical Support" March 24, 2026 5.0 Pros It's simple, straight forward and fast. The feature of expenses recognition is a time saver: just do a photo of receipt and expenses will be added automatically. No headache or forgotten bills. Cons The application could be more light and fast, but in general it works as solid and simple tool that helps to safe time. Review Source VR Verified Reviewer Associate Compliance and Invoicing Manager Outsourcing/Offshoring Used the software for: 6-12 months ### "Highly Recommended Reimbursement App" April 22, 2026 5.0 Incredibly user-friendly and efficient compared to other reimbursement/invoicing apps. Far exceeds other products I have used. Pros Expensify is highly user-friendly and efficient. The auto-upload receipt feature is a huge game changer. No longer having the need to constantly track paper receipts is amazing! Cons The only complaint I have is sometimes after adding in all the information, it can be a little confusing as to whether the reimbursement was submitted yet or not. But that is all I can think of. Review Source KS Kimberly S. Lead Care Manager Civic & Social Organization Used the software for: 1-2 years ### "Best App for Submitting Expenses" April 3, 2026 5.0 I have used Expensify many times, and it is always a great experience! I just recently started using the report feature to submit multiple reports at once. At first, I was nervous, but the application walked me through it. Pros I find that submitting my expense reports is very easy and fast! This would usually be something that I dreaded, but instead, I find it enjoyable!! Thank you!! Cons I really can't think of anything I did not like about my experience. It is a great product! Every time I use the application, it exceeds my expectations! Review Source Brian W. Owner Accounting Used the software for: 2+ years ### "Easy to use, high value for the cost." October 3, 2025 5.0 Expensify is easy to use, it does not overburden any systems. Runs smoothly on my older phone as well as an older laptop, and it works well with brand new tech as well. This helps me with my tax and bookkeeping clients in keeping receipts and tracking expenses in an efficient manner. Helps avoid any doubled up tasks that can sometimes occur. Pros Expensify is easy to use and a great value for the price. It makes it simple to attach receipts and track expenses for multiple businesses and users. I have never had to reach out to customer service, so I have little to say in regards to that. I see that as a plus since the software is easy to use and I have not experienced any issues in my time using it. The reports are easy to find, to generate, and to review. I appreciate that the receipts are linked through the reports as well, allowing me to verify expenses if and when needed. Cons My main issue was years ago and involved a third-party. The integration into Quick Books Online had some bugs and issues at first, but that also could have been due to some of the users at the accounting firm. Review Source VR Verified Reviewer User Researcher Internet Used the software for: 2+ years ### "Expensify makes a mundane task a delightful one" September 19, 2025 5.0 It's just been so simple and easy to use. It's been a delight to work with for 4 years. I do hope not much gets updated or changed, because it's nearly perfect as it is. Pros The best aspect of Expensify is ease of use. In my previous job in academia, I used similar products like Concur (which were just OK) or had to manually download forms, fill them out, and upload and email them. Expensify automates almost all of that process. It's just so simple to drag-and-drop a receipt or invoice and then let Expensify parse the receipt for dates and expense totals. Reports are then generated very very quickly after receipts are parsed and Expensify automatically sends the report to your supervisor (and/or finance). I've been using Expensify for 4 years now, and while I can't speak to the quality of tech support (because I've never needed them!), I can tell you that this is incredibly valuable software that saves a ton of time. I've truly never experienced any issues or bugs. It's 1000% secure and I've never had a problem with it. Cons I've never experienced an issue with Expensify. However, a 'nice to have' feature would be cross-account syncing, such that Expensify automatically ports over receipts/invoices for recurring expenses I know my employer will reimburse and then sends the report by itself. That way I wouldn't even have to collect a receipt for a monthly recurring expense or manually tinker in Expensify at all unless the expense is unique. Review Source Bilyan B. Head of Products Information Technology and Services Used the software for: 2+ years ### "I love the quick receipt scan - it's saved me so much time" October 5, 2025 5.0 Pros The receipt scanning and optical character recognition (OCR) performs rather well. The expense classification is accurate and learns quickly when you add the same vendor a second time. I also find it very easy to have an email forward inbox that can recognize multiple incoming email addresses. Cons The duplicate expense detection can get overly aggressive. I have valid expenses in the same amount from the same vendor on the same day that are not duplicates - like airline wifi charges on a longer trip - but they always get flagged. Review Source VR Verified Reviewer Accountant Computer Software Used the software for: 2+ years ### "Awesome Experience with Expensify!" December 22, 2025 5.0 Overall, my experience with Expensify has been great. It is a useful and reliable tool for managing expenses efficiently. Pros I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had. Cons The platform sometimes has bugs and technical issues that slow down my workflow and can be frustrating to resolve. Review Source NF Nick F. Sr. Director, Data and Intelligence Executive Office Used the software for: 2+ years ### "The easiest Expense software I've used" January 5, 2026 5.0 I have nothing bad to say about Expensify. I've used it for a variety of expenses but my typical use is for travel/transportation costs and I have approvals every week - it's so quick and easy I barely have to think about it. Pros Extremely simple to use and intuitive. Clean user interface. I approve travel expenses weekly and its so quick and easy I barely have to think about it. Cons I genuinely can't think of anything. The biggest complaints I've heard from my team were just down to the selections available in drop-downs and those aren't an expensify issue but rather a config issue. Review Source Andrea M. Vice President, Instructional Design Services E-Learning Used the software for: 1-2 years ### "Straightforward Expense Reporting Software" August 6, 2025 4.0 Overall, I would say my experience with Expensify was very good. When it was first rolled out to us, it was easy to learn how to use without formal training and it was simpler, more intuitive, and more versatile than the system we had used previously. Pros I liked the ability to upload receipts in batches. This made the whole expense report process easier. Especially if I had expenses related to more than one client in a period. Cons At times, a receipt would not scan accurately and I found it difficult to update the information manually. Review Source SK Stephanie K. Bookkeeper Accounting Used the software for: 2+ years ### "Easy receipt management for bookkeepers and their clients" November 23, 2025 5.0 My overall experience with Expensify has been fine. I originally learned about it from a client who used it before working with me. I signed up for an account and then started recommending it to other clients as well. Pros I love how easy it is for clients to upload receipts. If I am not sure what a receipt is for, they can code it for me, so that I can enter it properly in their accounting software. It is easy to use for both my clients and myself as a bookkeeper. It is also very affordable for small businesses and offers a lot of features. I only needed the receipt management function, but it offers a lot more. Cons I don't have anything that I don't like about Expensify. It works well for what I use it for. I don't use its full capability as far as expense reports goes; I only use it for receipt management, and it works well. My only small complaint is that they email me A LOT. I should unsubscribe from some email lists and haven't. Review Source Dominic K. Audio Visual Engineer Information Technology and Services Used the software for: 6-12 months ### "A great application to track expenses on the fly" December 31, 2025 5.0 This is a Great product; I capture my expenses as soon as I make my purchase. Before having Expensify, I missed items regularly and forgot to claim them back. I also use it to track my reports and validate I get the correct reimbursement. I have recommended this to work colleagues, and they now also use it. Pros The ability to capture receipts on the go and allocate to specific reports and then reconcile with my work expenses system. Cons I find the new interface difficult to navigate, luckily there is still the option to utilize the original version. Review Source VR Verified Reviewer People Services Generalist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Efficient Approval Process" July 18, 2025 5.0 In general, while Expensify excels in efficiency and communication, enhancing the usability of certain features like claim categorization would make the experience even better. Pros What I appreciate most about using Expensify is how seamless the approval process is. As soon as I submitted my expense report, the approvals were routed immediately, ensuring a quick and efficient workflow. I also liked that approvers had clear visibility into all the necessary information to make an informed decision on the reimbursement. Additionally, the email notifications kept me updated on the status of my request, which made the entire process transparent and easy to follow. Cons I wanted to share some feedback regarding my experience with Expensify. When I submitted a claim for reimbursement for a desk and chair as part of a company benefit, I noticed there wasn’t an appropriate category option available to classify this type of request. This made the process a bit unclear, and I wanted to highlight it for your consideration. Review Source Lois K. Marketing and Client Relations Manager Legal Services Used the software for: 6-12 months ### "Expensify is so easy to use!" December 18, 2025 5.0 Overall, it is super easy to use, and you can just take a photo of your receipt, or if it is an online charge I can email it directly. Pros It is so easy to use. Since I have so many marketing events and when I'm out in the field and start getting receipts, I can immediately snap a photo of the receipt through Expensify and it go directly into my expenses. No more losing and looking for a receipt. Cons I haven't really encountered anything that I dislike about Expensify. Sometimes I see two entries which I will need to fix. Review Source CR Camila R. Financial Advisor Financial Services Used the software for: 2+ years ### "Expense tracking to streamline your small firm finances." December 3, 2025 4.0 By standardizing how staff submit expenses, the tool shortened closing cycles, freed time for client analysis, and gave clearer visibility into costs tied to specific advisory projects. Pros Camila’s company valued how Expensify safely simplified the capturing of receipts, tracking of miles, and reimbursement flows, making monthly expense reporting more organized and less prone to errors. Cons Still, occasional sync issues with cards and some confusing error messages meant extra time checking transactions, which can frustrate a small team handling client portfolios. Review Source Rejeo M. Senior Test Engineer Computer Software Used the software for: 2+ years ### "Best Expense Tracking tool" January 16, 2026 4.0 I use Expensify app for work since past 2 years now, and it does a splendid job with expense tracking and reimbursement. Submitting the expenses is quick and straightforward, and receipt scanning feature makes the process easier. Reimbursements are tracked clearly and there's no confusion about whats been submitted or approved. Overall I'd say its a reliable app that takes the hassle out of expense reporting and reimbursals. Pros Submitting the expenses is quick and straightforward, and receipt scanning feature makes the process easier. Reimbursements are tracked clearly and there's no confusion about whats been submitted or approved. Cons Honestly not much to complain but at times the app throws that there is some issue with the expense submitted, have to resubmit it all again. Review Source Cassandra H. Educator Success E-Learning Used the software for: 1-2 years ### "Easy to manage!" October 27, 2025 5.0 I find it easy to use, easy to keep track of expenses, and very user-friendly. It helps me manage reimbursements while tracking their status. Pros Expensify makes it easy to manage payments, reimbursements, and expenses overall. I love the feature of forwarding receipts to the platform and it starts the expense report with all of the details from the email. It's an easy user interface that is friendly for all employees and helps connect managers, HR, finance, and employees together. Cons I wish there was a better way to combine some line items into one. For example, when I upload tolls, it submits each one individually, but I'd rather have a lump sum instead of submitting $0.76 three times. Review Source VR Verified Reviewer BIM Manager Civil Engineering Used the software for: 2+ years ### "Easy expense management" October 31, 2025 5.0 Great app to manage your expenses on the fly. Been using it for a decade now. The accounting department must love that I use this. Pros Very straightforward and easy to use. The user interface is simple and user friendly. It provides a nice way to track and register your expenses. Cons Bulk edit is still not at the level it could be. Have had some issues deleting expenses. Managing different company environments is also not as straightforward as I'd like. Review Source VR Verified Reviewer Google Cloud Specialist Information Technology and Services Used the software for: 6-12 months ### "Expensing Made Easy" September 15, 2025 5.0 Before using Expensify, month-end expense reporting was a task I dreaded. Now, it's a non-issue. The ability to forward an email receipt or snap a quick photo and have it instantly processed is a game-changer. The platform is reliable, the user interface is clean, and the credit card integration automatically pulls in transactions for easy reconciliation. It has genuinely given me back hours of my time each month. Highly recommended. Pros As a Google Cloud Specialist, I live in a world of efficiency and automation. Expensify fits perfectly into that workflow. The SmartScan feature is incredibly accurate and saves me a significant amount of time. I just snap a photo of a receipt, and Expensify handles the rest. The entire process, from capturing an expense to submitting a report for approval, is seamless and intuitive. It's a tool that just works, letting me focus on my clients instead of paperwork. Cons Expensify has completely streamlined how I manage my business expenses. The mobile app is fantastic for capturing receipts on the go, whether it's for client lunches, travel, or software subscriptions. What I appreciate most is the intelligent automation—it correctly categorizes expenses and integrates smoothly with our company's accounting software. The automated reminders and clear reporting status mean I always know where my reimbursement stands. For any professional who values their time, Expensify is an essential tool. Review Source Similar Products Featured ## Related categories [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.