--- title: "Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Expensify the right Expense Report solution for you? Explore 1363 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/97594/Expensify/reviews/" page_type: "reviews" language: "en" --- Expensify 4.5 (1363) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without forcing anyone to chase down physical paper receipts.“ June 8, 2026 RK Rizwan K ERP Solution ArchitectMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when.“ July 2, 2026 MS Marco S Director of OperationsHospitality, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from purchase to reimbursement.“ April 24, 2026 FR Frank R Billing SpecialistLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years. “The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing.“ April 4, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and completely painless“ June 8, 2026 JP Jennifer P Director of People OperationsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just haven't noticed how to do this yet :)“ May 26, 2026 NB Nikhil B software engineerPublic Safety, 201 - 500 employeesUsed the software for: Less than 6 months. “The mobile receipt scanning is fast and accurate, the Uber integration means ride expenses log themselves, and the digital approval workflow replaced a slow, paper-heavy process that was frustrating for everyone.“ April 21, 2026 HC Hilary C OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting.“ April 9, 2026 ## Showing most helpful reviews Showing 1-25 of 1363 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alicia J. CUA Driver Individual & Family Services Used the software for: 1-2 years ### "Expensify is that app that gets the job done" March 25, 2026 5.0 My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use the old process we had before where we had to email things and wait for feedback on this app. I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on my end. Pros I like that Expensify is very easy to use. I have enjoyed working with this app to upload my receipts and expenses directly to it so that I can get all of that taken care of in one simple app. I’m able to report all my transactions on a daily basis and get everything squared away. My team enjoy working with this app I am so glad they picked it for our company. It is a very valuable program that any customer would enjoy using. I haven’t ran into any issues at all with it. Cons There’s nothing that I really have an issue with at all about Expensify as I said before no issues really I am able to upload and do whatever I need to with the app Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Because it has a very excellent tracking system that is needed for us to record our day-to-day daily expenses Review Source MR Mike R. Manager Computer Hardware Used the software for: 1-2 years ### "Save time and frustration, if you struggle with organization this is the app." August 19, 2026 5.0 Simple and easy to use. find it makes expenses easy to track and forget as all the data is captured with a pic or file. Saves so much time after a trip to find and organize then document the expense. Now they are real time inputs , have found so may small items that were previously lost or not logged. Pros Great way to stay up to date with your business travel expenses. Helps provide an organized way to manage and track all expenses, so when I get back a simple share sends all my itemized receipts to be reimbursed. Also use to track my contractor expense and can create any header. Cons Nothing yet, there response time to any questions are same day with follow up. No bugs or issues have been seen so far. Review Source NG Nathan G. Accout Director Marketing and Advertising Used the software for: 1-2 years ### "Shady Billing Practices " March 13, 2025 1.0 Pros Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support. Cons I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨 Review Source Response from Expensify July 21, 2025 Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much. AB Ana B. Software developer Computer Software Used the software for: 1-2 years ### "Efficient and fast reimbursement tool, great for everyday business expenses" June 9, 2026 5.0 Expensify is a great tool for managing everyday business expenses and employee reimbursements. It dramatically cuts down on manual spreadsheets, allowing us to scan and submit receipts in seconds and get paid back in less than a month. It has a minor learning curve at the beginning, but it becomes highly intuitive after a few uses. The mobile app is especially convenient for submitting expenses without needing a computer. That said, it is ideal for small to medium upfront costs (meals, books, tickets), but less suited for very large expenses like flights, where out-of-pocket payment isn't ideal. Pros The automated receipt scanning is incredibly efficient; it reads data accurately and saves a lot of time. I also love how easy it is to upload payment information on the go and keep all expense categories organized in real-time, which significantly reduces administrative work. Cons It lacks an option to save "favorite" or frequent categories and merchants. Since we typically submit the same types of expenses (like books, conference tickets, or regular client meetings), having a quick-select or default option for frequent entries would make the process even faster. Review Source MC McKenna C. Accountant Non-Profit Organization Management Used the software for: 1-2 years ### "Overall Positive Experience" July 24, 2026 4.0 Overall a positive experience. It saves Accounting a lot of time not having to save out receipts one at a time and enter transactions manually. The new version needs some improvement. Pros I love that the classic version of Expensify is easy for users to understand. It is clean. We linked our credit card feeds so transactions import automatically which saves so much time instead of manual data entry into Sage Intacct. Cons I do not like the updated version of Expensify. It is not as clean for users and feels clunky in places like the filters for expenses. The implementation also took longer than it should have because we kept running into issues. Review Source HS Hamza S. Technician Consumer Goods Used the software for: 6-12 months ### "Really modern expense software" August 11, 2026 5.0 I am very satisfied with expensify, it is very simple and clear to use. I was taught through it with a colleague and I completely understand how to use it pretty fast. Pros I like that it's was really simple to use. The User Interface is not confusing and it is mostly self explanatory. Everything is labellled clearly and you can easily navigate into different folders Cons The concierge picture of the AI digital agent looks a bit unfriendly. The AI also seems to be quite slow or bugs and take a while to reply which may be an issue. But it is useful to have. Review Source RG Rashad G. Senior Geomechanicist Oil & Energy Used the software for: 2+ years ### "Reliable and convenient for expense reporting" August 3, 2026 5.0 My overall experience with Expensify has been positive. I have mainly used it for expense reporting and reimbursement, and it has worked reliably for those purposes. Receipt submission is convenient, reports are easy to manage once familiar with the system, and the reimbursement process is generally clear and efficient. Pros Expensify makes it easy to submit expenses, upload receipts, and track reimbursement status. The overall process is straightforward and helps keep expense reporting organized. Cons Some parts of the interface can take a little time to understand, especially when reviewing report status or correcting submitted expenses. The workflow could be slightly more intuitive. Review Source AA Ayo A. Marketing Analyst Information Technology and Services Used the software for: 6-12 months ### "Simple and convenient for tracking expenses" August 28, 2026 5.0 Overall, Expensify has made expense management much easier. I like that I can quickly scan a receipt and move on instead of spending time entering everything manually. The app is simple, responsive, and does what I need it to do without making the process complicated. Pros The biggest thing for me is how easy it is to use. The AI receipt scanning is really convenient and saves me from having to manually enter all the details from a receipt. The app is also quick and responsive, and I find the overall layout pretty straightforward. I’ve had a really good experience with Expensify overall. It’s easy to use and has made keeping up with expenses and receipts much less time consuming. I haven’t had any major issues with the app so far. Cons Honestly, I haven’t come across any major problems. There are always small things that could probably be improved, but nothing that has really affected my day-to-day use. Review Source BL Barry L. Managing Member Consumer Electronics Used the software for: 1-2 years ### "FOREX when travel overseas" August 9, 2026 5.0 I have been a user for many years and find it to be far better than anything else I have ever used in the past. Pros I can use this via mobile or desktop, and I travel internationally for months at a time. It can seamlessly handle multiple foreign currencies Cons It is not always simple to find where to add new categories. I do not use the automatic receipt scanner but prefer to scan myself Review Source JM John M. RNC Health, Wellness and Fitness Used the software for: Less than 6 months ### "My expensify experience " July 23, 2026 5.0 Really easy to use, love how fast it works seamlessly. I use it every day for work, especially for tracking mileage Pros Ease of use, quick and works extremely well. The mileage function with gps is particularly useful to me Cons The app is kind of hard to see amongst my other apps but that’s true of a lot of my apps. Otherwise, it’s awesome Review Source Elena T. Chief Marketing Officer Marketing and Advertising Used the software for: Less than 6 months ### "Awesome tool to keep the team expenses on track" April 12, 2026 5.0 Me and my tram use Expensidy when we go on a business trip. We like a lot because it's super easy to use thanks to their AI integration. Also their mobile app is wonderful. You can upload very fast your expenses. Pros I started using Expensidy because the team grew Up and some of them were in need of reporting all the expensas in one place rather than using different tools or miss any expense. I nevera used the customer supoort but their welcomed series email were so cool and helped a lot the first 2 weeks. Cons Sometimes when you try to upload a big size file you cannot do it vía mobile (but maybe that's just a problem of my phone) Alternatives considered [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify I read some reviews in reddit and opted to give It a try. I don't regret it Review Source WM William M. Senior Systems Engineer Staffing and Recruiting Used the software for: 2+ years ### "Do yourself a favor, try Expensify." June 24, 2025 5.0 My overall experience has been nothing short of stellar, literally this app has become ingrained in almost every aspect of our company but it's been particularly helpful for our IT, Accounting, and Implementations departments. Tracking and forecasting as well as budgeting has never been easier -- the analytics are super helpful and very appreciated. Pros A one stop destination/platform that helps me track and do annual budgets for my IT department, It offers clear tracking, and tools/graphs to help me budget and maintain, it also helps me by tracking expenses which assists with my inventorying process as well Cons That's tough because on the whole the platform works extremely well. The occasional login issues, and I think the submitting expenses could be streamline and made more efficient. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Expensify QB's is cumbersome, too difficult to use and the analytics were too complicated and users found it annoying. Review Source RK Rizwan K. ERP Solution Architect Medical Devices Used the software for: 2+ years ### " Great User Experience with Room for Better Audit Tracking" July 2, 2026 4.0 Overall, Expensify is a reliable expense management solution that simplifies the entire reimbursement process. It’s intuitive, easy to use, and the receipt scanning and mileage calculation features save a significant amount of time. Customer support has also been responsive and helpful whenever I’ve needed assistance. While I’d like to see a more comprehensive audit log for tracking changes to expenses, the platform has been reliable and has made expense management much more efficient. Pros I’ve had a good experience with Expensify. It’s very easy to use, with a simple and intuitive interface that makes submitting and managing expenses quick and hassle-free. The receipt upload feature is excellent. Just snap a photo, and it captures the details accurately, saving a lot of time. I also like the mileage calculation feature, which uses maps to calculate travel distances accurately, making it easy to claim mileage expenses without any manual calculations. Customer support has also been responsive and helpful whenever I’ve needed assistance. Dedicated support makes it easy to communicate and have that customer-client relationship. Cons One area where Expensify could improve is its audit trail. It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when. A more detailed change history would improve transparency and make auditing and troubleshooting much easier. Review Source Thibault M. Digital Strategist and AI Specialist Information Technology and Services Used the software for: 2+ years ### "My long-term go-to for expense management" February 24, 2026 5.0 I’ve been using Expensify on and off for years, depending on what my employer was using at the time, but for my own business it’s always the default choice. The product is stable, feature-rich, and clearly built by a team that understands real-world expense management. Even though I’m not fully convinced by the new design, the fact that the legacy UI is still accessible keeps the experience smooth and comfortable. Overall, it’s a tool I trust and happily recommend—5 stars from me. Pros Expensify has been my go-to expense management tool for years. It’s reliable, powerful, and once everything is set up, it makes tracking expenses and reimbursements almost effortless. I really appreciate how mature the product feels and how well it fits both personal use and business workflows, which is why I always come back to it when I’m running my own business. Cons I’m not a big fan of the new user interface. It feels like a step back in clarity and efficiency compared to the previous (“legacy”) design, which I still prefer. Fortunately the legacy UI is still available, but I’d love to see the new design refined so it feels as clean and straightforward as the old one. Review Source Martin L. VP Carrier Sales Information Technology and Services Used the software for: 2+ years ### "Expensify review from Martin" October 30, 2025 5.0 It is a great tool and simplifies expense reporting. The fact that there is a smartphone application makes it so that you don't have a weekly/monthly wad of receipts that you have to report/track. For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month. Pros It is extremely convenient to take a picture of your receipt and have Expensify automatically create the expense item for you. It will capture vendor/company, dates, $ amounts, etc. All you need to do is confirm and add customers and reason for expense. Cons Sometimes Expensify will duplicate expenses if you aren't patient. If you take a picture or upload a receipt then simultaneously try to manually edit, it will create two duplicate expenses and not accept one of them. I think it would be 'better'' if the users is notified then asked which record is the correct 'duplicate' expense. Review Source VR Verified Reviewer Sales Construction Used the software for: 2+ years ### "Great Product" April 9, 2026 5.0 Great, I recommend it to all who file expense reports. So much easier than saving receipts and using a spreadsheet. Pros It's easy to use. I use it for the company credit card. It automatically emails an expense report to accounting on the first of the month. All I do is take a picture of the receipt and write a brief description of the expense. It does the rest. Cons You do have to pay for the receipt scan feature, but that only saves a few seconds of typing, so it's not a big deal Review Source MS Marco S. Director of Operations Hospitality Used the software for: 6-12 months ### "Great UX - ease of handling" April 24, 2026 5.0 Overall, Expensify is a reliable, efficient, and well‑designed tool that brings clarity and control to expense management. It’s a must‑have for any business looking to streamline finance operations without adding complexity. Pros Expensify has completely transformed the way we handle expenses. The interface is clean, intuitive, and incredibly easy to use, even for team members who aren’t particularly tech‑savvy. Receipt scanning works seamlessly, accurately capturing details and significantly reducing manual entry time. The real‑time expense tracking and approvals make it simple to stay on budget and keep everything transparent. What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from purchase to reimbursement. Reporting is clear, customizable, and saves countless hours at month‑end. On top of that, customer support is responsive and helpful whenever questions arise. Cons Expensify is very powerful, but pricing could be better, the interface can be slow during heavy use or in peak times. Review Source NF Nick F. Sr. Director, Data and Intelligence Executive Office Used the software for: 2+ years ### "The easiest Expense software I've used" January 5, 2026 5.0 I have nothing bad to say about Expensify. I've used it for a variety of expenses but my typical use is for travel/transportation costs and I have approvals every week - it's so quick and easy I barely have to think about it. Pros Extremely simple to use and intuitive. Clean user interface. I approve travel expenses weekly and its so quick and easy I barely have to think about it. Cons I genuinely can't think of anything. The biggest complaints I've heard from my team were just down to the selections available in drop-downs and those aren't an expensify issue but rather a config issue. Review Source VR Verified Reviewer League Coordinator Education Management Used the software for: 1-2 years ### "Super helpful for expense tracking and reporting" January 12, 2026 5.0 I have used Expensify for the past 18 months for tracking and reporting expenses at the non-profit organization I work for. It has been super helpful. Uploading receipts, generating mileage claims, and creating expense reports is very easy, and having the app on my phone reduces friction with capturing and reporting expenses. It's also nice to have the insights generated by Expensify to consult when developing budgets. Pros User-friendly - very easy to upload receipts, generate mileage claims, create expense reports. Cost effective - have been able to use the 'free' version as a non-profit No bugs/issues - Expensify works as advertised Cons N/A - Expensify has been exactly what we were looking for to assist with tracking and reporting expenses at our non-profit. Review Source VR Verified Reviewer Community Manager Hospitality Used the software for: 1-2 years ### "UX/UI and Customer Service is great!" March 5, 2026 5.0 Great experience, would absolutely recommend to companies to keep your expenses clean. The interface is also really simple and it makes me less likely to put off the task of getting it done. Pros Expensing is incredibly easy with Expensify. Any troubles I had (which were few) were immediately resolved. I also love the opportunities to win fun prizes or send them to my coworkers. Cons Sometimes I would have trouble with coding expenses, but I think that was mostly user error to begin with. With updates it became much more intuitive. Review Source Jared W. Director of Project Development Oil & Energy Used the software for: 1-2 years ### "Expensify has revolutionized business expenses" November 3, 2025 5.0 It has made business expenses so much easier. Aside from reading my mind it takes care of everything. The few times it can't read a receipt or mischaracterize things are limited. Pros I really like that I can send a receipt via email or text and it auto fills most of the information. I like the auto fill from a photo as well. Doing expenses is as easy as point shoot save. Cons It doesn't read my mind very well. I think setting up an AI learning module instead of setting rules would be the next step in progression. Also, for airline flights it would be good to grab the date of the flight not the date purchased. This is more pertinent to the expense. Review Source SK Stephanie K. Bookkeeper Accounting Used the software for: 2+ years ### "Easy receipt management for bookkeepers and their clients" November 23, 2025 5.0 My overall experience with Expensify has been fine. I originally learned about it from a client who used it before working with me. I signed up for an account and then started recommending it to other clients as well. Pros I love how easy it is for clients to upload receipts. If I am not sure what a receipt is for, they can code it for me, so that I can enter it properly in their accounting software. It is easy to use for both my clients and myself as a bookkeeper. It is also very affordable for small businesses and offers a lot of features. I only needed the receipt management function, but it offers a lot more. Cons I don't have anything that I don't like about Expensify. It works well for what I use it for. I don't use its full capability as far as expense reports goes; I only use it for receipt management, and it works well. My only small complaint is that they email me A LOT. I should unsubscribe from some email lists and haven't. Review Source AM Ambika M. Software Engineer Computer Software Used the software for: 1-2 years ### "Streamlined expense tracking that saves our team hours every month" June 8, 2026 5.0 Our overall experience with Expensify has been excellent. It has completely eliminated the old, messy spreadsheet system we used to rely on. It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without forcing anyone to chase down physical paper receipts. It's a reliable, highly automated tool that does exactly what it promises Pros The SmartScan feature is an absolute game-changer. Being able to just snap a photo of a receipt and have the app automatically extract the merchant, date, and amount with high accuracy saves an incredible amount of manual data entry. The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and completely painless Cons The user interface, while highly functional, can occasionally feel a little cluttered when managing complex, multi-layered expense policies. Additionally, the pricing structure can be a bit confusing to navigate initially for smaller teams, but the sheer amount of time saved on administrative work ultimately justifies the cost Review Source VR Verified Reviewer People Services Generalist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Efficient Approval Process" July 18, 2025 5.0 In general, while Expensify excels in efficiency and communication, enhancing the usability of certain features like claim categorization would make the experience even better. Pros What I appreciate most about using Expensify is how seamless the approval process is. As soon as I submitted my expense report, the approvals were routed immediately, ensuring a quick and efficient workflow. I also liked that approvers had clear visibility into all the necessary information to make an informed decision on the reimbursement. Additionally, the email notifications kept me updated on the status of my request, which made the entire process transparent and easy to follow. Cons I wanted to share some feedback regarding my experience with Expensify. When I submitted a claim for reimbursement for a desk and chair as part of a company benefit, I noticed there wasn’t an appropriate category option available to classify this type of request. This made the process a bit unclear, and I wanted to highlight it for your consideration. Review Source Rejeo M. Senior Test Engineer Computer Software Used the software for: 2+ years ### "Best Expense Tracking tool" January 16, 2026 4.0 I use Expensify app for work since past 2 years now, and it does a splendid job with expense tracking and reimbursement. Submitting the expenses is quick and straightforward, and receipt scanning feature makes the process easier. Reimbursements are tracked clearly and there's no confusion about whats been submitted or approved. Overall I'd say its a reliable app that takes the hassle out of expense reporting and reimbursals. Pros Submitting the expenses is quick and straightforward, and receipt scanning feature makes the process easier. Reimbursements are tracked clearly and there's no confusion about whats been submitted or approved. Cons Honestly not much to complain but at times the app throws that there is some issue with the expense submitted, have to resubmit it all again. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.