--- title: "Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Expensify the right Expense Report solution for you? Explore 1399 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/97594/Expensify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Expensify 4.5 (1399) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without forcing anyone to chase down physical paper receipts.“ June 8, 2026 RK Rizwan K ERP Solution ArchitectMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when.“ July 2, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and completely painless“ June 8, 2026 JP Jennifer P Director of People OperationsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just haven't noticed how to do this yet :)“ May 26, 2026 SY Shubham Y Product EngineerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals.“ August 20, 2026 RG Rashad G Senior GeomechanicistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “Some parts of the interface can take a little time to understand, especially when reviewing report status or correcting submitted expenses.“ August 3, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Being able to just snap a photo of a receipt and have the app automatically extract the merchant, date, and amount with high accuracy saves an incredible amount of manual data entry.“ June 8, 2026 Moegamat E SupportFinancial Services, 51 - 200 employeesUsed the software for: 6-12 months. “At times, receipt scanning doesn’t pick up all details correctly, so minor manual edits are needed.“ June 29, 2026 ## Showing most helpful reviews Showing 1-25 of 1399 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Billy W. Co-Owner Marketing and Advertising Used the software for: 2+ years ### "10 Year Expensify User Here" October 6, 2026 5.0 I have been using Expensify for about 10 years and have had a very positive experience overall. It makes tracking business expenses and managing receipts much easier, and I have recommended it to many friends and colleagues. My only frustration has been building reports, but I am hopeful that AI improvements will make that process easier. Pros What I like most about Expensify is how easy it makes tracking and managing business expenses and receipts, especially on the go. Cons My only real complaint is that building and organizing expense reports can sometimes be difficult and less intuitive than I would like. Review Source KC Kathy C. Property Manager Real Estate Used the software for: 1-2 years ### "Great Experience " September 25, 2026 5.0 My overall experience has been excellent, and I would recommend this service to anyone. The platform is user-friendly, and I find it particularly convenient to upload files directly from my cellular device, which streamlines the process considerably. Pros Utilizing Expensify facilitates the straightforward uploading of receipts, consistently provides accurate categorization, enables convenient retrieval of receipts when necessary, and offers user-friendly reporting functionality. Cons I must acknowledge that Expensify presents no significant drawbacks worthy of mention; the platform demonstrates considerable user-friendliness and accessibility. Review Source NG Nathan G. Accout Director Marketing and Advertising Used the software for: 1-2 years ### "Shady Billing Practices " March 13, 2025 1.0 Pros Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support. Cons I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨 Review Source Response from Expensify July 21, 2025 Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much. David D. Airbus Instructor Airlines/Aviation Used the software for: 2+ years ### "Bye Bye to Paper receipts" August 10, 2026 5.0 Superb from day one. The application just keeps getting better. Super quick and easy to use. Easy to pull reports for date ranges and expense types and for individuals. Just what I needed. Pros Expensify has given me something priceless - TIME ! A quick snap of a receipt and you are done. It took me a while to be brave enough to throw the receipts away, but you don't need them - all held securely and you can manipulate dates, expense types, who spent what, generate any reports and summaries you need. It has saved me a fortune - no more lost receipts, because I don't keep them ! - No more paper - awesome ! Great support and even better application. Cons I would like a field to add some notes to a receipt, but just personal preference - you can always write it in the receipt title. Review Source SS Sulistiyono S. Manager Fishery Used the software for: Less than 6 months ### "A Truly Effective and Efficient Upgrade for Corporate Expenses" October 9, 2026 5.0 Initially, I was quite skeptical about switching to Expensify, fearing that the change would complicate my expense claims. However, after using it twice, the process proved to be significantly easier, and the reimbursement turnaround was much faster than the system we previously used. It is truly more effective and efficient. I highly recommend Expensify to fellow decision-makers looking to optimize their corporate expense management. Pros Yes I did, It is very easy to understand and apply—especially when uploading and scanning receipts—as Expensify can accurately read the amounts, no matter how poor the handwriting is. Cons The thing I dislike most about Expensify is simply having to add another app to my phone, since I only use it once a month. Review Source Mauricio M. Lead Consultant Developer Information Technology and Services Used the software for: 2+ years ### "Easy to use and really good tool for its purpose" October 6, 2026 5.0 I've been using the tool for more than 12 years, it's really easy to use and has made the expenses process smooth! Pros Easy to use and really good user experience It detects automatically when an invoice was paid with credit card Cons Not being notified when an expense was paid, but I think it's part of how my company is managing the process, not sure about it Review Source VR Verified Reviewer Tour Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Expensify almost makes submitting expenses a pleasure!" September 25, 2026 5.0 I enjoy using Expensify, it almost makes submitting expenses a pleasure! I don't use it all the time, but when I log in after a month or so, it's intuitive and easy to get back up to speed. Pros It's easy to use and intuitive. I use it on a daily basis when on tour, and it's effective and makes my day a little easier Cons Very little. Sometimes the updates can be a little confusing but even that doesn't take long to deal with. Review Source Jonatan G. Dev Computer Software Used the software for: 1-2 years ### "Expenses made ridiculously easy" September 25, 2026 5.0 Love it! Expensify takes the pain out of expenses and saves me a bunch of time. Can't imagine going back to doing it manually. Pros Receipt scanning is magic. Snap a photo and it's basically done. Super easy to use, and reimbursements come through fast. Cons Honestly not much! Sometimes it takes a moment to learn where certain settings are, but once you get the hang of it, it's smooth sailing. Review Source Tenequia L. Owner Accounting Used the software for: I used a free trial ### "Pretty good " September 24, 2026 4.0 Overall expensify is a pretty good product. The time I used it I would say maybe a 7/10 in the total performance Pros Expensify is a pretty good tool to keep up with expenses. It has the option to take pictures of reciepts and they will track expenses Cons The least thing I liked was the price after the free trial. My trial was only 7 days too. More trial time to learn the product Review Source Zach B. SVP, Customer Experience Security and Investigations Used the software for: 2+ years ### "User Friendly Expense Management Tool that Constantly Improves" September 29, 2026 5.0 I have used Expensive at a number of companies over the years and they keep making improvements to deliver a seamless customer experience. Pros Super easy user interface to manage your own expense, as well as approve expenses of team members. Easy to use on mobile or laptop. Cons Sometimes, the auto-generated Expense Report names are difficult to understand, but after using the tool a few times, it is less confusing. Review Source Alicia J. CUA Driver Individual & Family Services Used the software for: 1-2 years ### "Expensify is that app that gets the job done" March 25, 2026 5.0 My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use the old process we had before where we had to email things and wait for feedback on this app. I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on my end. Pros I like that Expensify is very easy to use. I have enjoyed working with this app to upload my receipts and expenses directly to it so that I can get all of that taken care of in one simple app. I’m able to report all my transactions on a daily basis and get everything squared away. My team enjoy working with this app I am so glad they picked it for our company. It is a very valuable program that any customer would enjoy using. I haven’t ran into any issues at all with it. Cons There’s nothing that I really have an issue with at all about Expensify as I said before no issues really I am able to upload and do whatever I need to with the app Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Because it has a very excellent tracking system that is needed for us to record our day-to-day daily expenses Review Source Cliff L. VP, Sales Staffing and Recruiting Used the software for: 2+ years ### "Simple, fast, and actually usable for real-world expense tracking" April 3, 2026 5.0 I’ve used multiple expense platforms, and Expensify strikes the best balance between functionality and ease of use. It’s not trying to be everything, which is exactly why it works so well. Pros Expensify makes expense tracking fast and painless. SmartScan is incredibly efficient, and the mobile app is intuitive. Submitting reports takes minutes instead of hours. Great for individuals and small teams that don’t want complexity. Cons Some edge cases with receipt parsing or categorization need manual adjustment. Reporting customization could be a bit deeper depending on how complex your needs are. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Expensify Most expense management tools are horrible and hard to use. Expensify is simple. Review Source Elena T. Chief Marketing Officer Marketing and Advertising Used the software for: Less than 6 months ### "Awesome tool to keep the team expenses on track" April 12, 2026 5.0 Me and my tram use Expensidy when we go on a business trip. We like a lot because it's super easy to use thanks to their AI integration. Also their mobile app is wonderful. You can upload very fast your expenses. Pros I started using Expensidy because the team grew Up and some of them were in need of reporting all the expensas in one place rather than using different tools or miss any expense. I nevera used the customer supoort but their welcomed series email were so cool and helped a lot the first 2 weeks. Cons Sometimes when you try to upload a big size file you cannot do it vía mobile (but maybe that's just a problem of my phone) Alternatives considered [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify I read some reviews in reddit and opted to give It a try. I don't regret it Review Source DR Dana R. People and Culture Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A much better experience" February 9, 2026 5.0 I don't dread doing my expense report. There is so much support available to assist with any confusion or reminders needed to complete the process. I don't feel anxiety like I once did when it was time to submit expense reports. Pros The customer support significantly reduced the anxiety I usually feel when handling this type of task. It’s far more practical than the previous program we used. The payment and reimbursement process is also much more efficient, and expense tracking has never been more seamless. Cons I cannot think of a thing. Any issues I had were centered around learning something new which can bring about a certain type of anxiety for people who learn differently. Switched from [Tallie](https://www.capterra.com/p/140782/Tallie/) HR made the switch. I can only guess that they saw how much more practical it would be. They were right. Review Source Jens V. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Simple, Smart & Effortless" February 16, 2026 5.0 What really stands out is how Expensify removes friction from what used to be a tedious process. It just works, and it works well,saving time and headaches every step of the way. Pros I’ve been using Expensify for a while now, and I can confidently say it’s one of the most intuitive and user‑friendly expense tools I’ve ever used. What I love the most is that you just have to upload a picture of your receipt and Expensify does the rest. Highly recommended! Cons In the beginning it wasn't clear for me to work with the reports. But once you know how to do it, it's easy! Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) My Company does the switch for me. And I am very happy with it! Review Source MM Michael M. Sr Producer Online Media Used the software for: 2+ years ### "A visually great, time-saving tool for monthly reimbursements" June 12, 2026 4.0 Overall, my experience with Expensify has been very positive and streamlined. It has cut the time I spend on monthly administrative overhead in half by eliminating messy manual spreadsheets. Aside from a few minor workflow quirks with templates and report organization, it’s a highly reliable tool that gets me reimbursed quickly. 💯 Pros The template copying feature is a huge time-saver; being able to duplicate a previous month’s recurring expense makes the whole process incredibly quick. I also love the visual design of the platform. It's clean, modern, and uses a great color palette, which actually makes a tedious chore like expense reporting much more pleasant. Cons The separation between individual "expenses" and final "reports" can be clunky and a bit confusing for a casual user who only logs in once a month. Also, when I duplicate a past expense to use as a template, it occasionally fails to carry over all the dropdown information, forcing me to manually re-select categories from a massive company list. Review Source JJ Joe J. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "The most simple and effective expense reporting tool I have used!" December 22, 2025 5.0 Simple and effective. You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app and snap a pic directly Into the expense report and they all work flawlessly. Pros Expensify has a clean, no fuss interface that makes recording expenses and filing for reimbursements a painless and easy process. The change log at the bottom of each report makes it super easy to learn what the expense team is changing post-submittal so you can make sure to set the fields the way they expect and make it an even smoother process to get your money! Cons I have been using Expensify for about a year now and have not run into any cons that I can think of for what we use it for. I have used competitors products like SAP Concur and manual spreadsheet methods and find that Expensify is simple and just plain easy to use. Review Source Thibault M. Digital Strategist and AI Specialist Information Technology and Services Used the software for: 2+ years ### "My long-term go-to for expense management" February 24, 2026 5.0 I’ve been using Expensify on and off for years, depending on what my employer was using at the time, but for my own business it’s always the default choice. The product is stable, feature-rich, and clearly built by a team that understands real-world expense management. Even though I’m not fully convinced by the new design, the fact that the legacy UI is still accessible keeps the experience smooth and comfortable. Overall, it’s a tool I trust and happily recommend—5 stars from me. Pros Expensify has been my go-to expense management tool for years. It’s reliable, powerful, and once everything is set up, it makes tracking expenses and reimbursements almost effortless. I really appreciate how mature the product feels and how well it fits both personal use and business workflows, which is why I always come back to it when I’m running my own business. Cons I’m not a big fan of the new user interface. It feels like a step back in clarity and efficiency compared to the previous (“legacy”) design, which I still prefer. Fortunately the legacy UI is still available, but I’d love to see the new design refined so it feels as clean and straightforward as the old one. Review Source VR Verified Reviewer Sales Construction Used the software for: 2+ years ### "Great Product" April 9, 2026 5.0 Great, I recommend it to all who file expense reports. So much easier than saving receipts and using a spreadsheet. Pros It's easy to use. I use it for the company credit card. It automatically emails an expense report to accounting on the first of the month. All I do is take a picture of the receipt and write a brief description of the expense. It does the rest. Cons You do have to pay for the receipt scan feature, but that only saves a few seconds of typing, so it's not a big deal Review Source Wayne C. Training Manager Industrial Automation Used the software for: 1-2 years ### "Easy, easy, easy" March 9, 2026 5.0 Overwhelmingly positive. Compared to manually reconciling receipts this is a no brainer. User interface is super simple through the app. Pros Ease of use. Receipt posts to the account, attach the picture, chose a profit center, code it, and I'm done. Takes out so much work on the back end. Cons Occasional issues with double posting if I scanned the receipt prior to it posting. I just wait until it posts to upload the receipts now. Review Source GD Gina D. Sales Public Safety Used the software for: 1-2 years ### "Effortless Expenses" January 30, 2026 5.0 I've had a very positive experience using Expensify for work expenses like travel, shipping, and supplies. It's intuitive and easy to use, even for non-admin users. Receipts upload automatically with instant notification. If you need to manually upload, it is fast and seamless. Expensify saves time, reduces friction, and I highly recommend it for anyone needing a reliable, user-friendly expense tool. Pros User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized. Cons New upadted interface takes time to adjust, but I appreciated having the option to switch back since I didn't need to invest time learning it. Review Source BA Bar A. Order Management Specialist Computer Software Used the software for: 6-12 months ### "Streamlined Expense Management with Powerful Integrations" July 8, 2025 4.0 Overall, my experience with Expensify has been very positive. It significantly reduced the time and manual effort involved in submitting and approving expenses. Once everything was properly set up, the platform ran smoothly and efficiently. It's a great tool for both employees and finance teams, especially in organizations that deal with frequent travel or have a distributed workforce. Pros Expensify makes expense reporting and reimbursement incredibly easy. The mobile app is user-friendly and allows for quick receipt scanning, which saves a lot of time. Cons The initial setup can be a bit confusing, especially when configuring policies and workflows for multiple teams or departments. Some of the advanced features aren't very intuitive and require a bit of training to use effectively. Review Source David L. Principal Product Manager Entertainment Used the software for: Less than 6 months ### "Decent quality-of-life functionality but some of the core workflow with adding receipts can be better" March 3, 2026 5.0 Overall, I think it's a well usable tool but there are some areas of improvements. First, I would like to be able to remove receipt images on my profile. Second, I think there should be an option to check "missing receipt" or "no receipt was provided" to handle cases where a receipt was simply not provided from the merchant, and a textbox that allows the submitter to add context. Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable. Pros I liked some of the features including OCR scanning of receipts as it made submission of international receipts easier. I also liked the mileage tool and that it can handle multiple stops. Cons Some of the UI is very buggy or isn't intuitive. When submitting receipts, it automatically pauses your workflow while the OCR is reading it. This can take several minutes and sometimes it's far quicker to submit details manually. Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying. Review Source Bilyan B. Head of Products Information Technology and Services Used the software for: 2+ years ### "I love the quick receipt scan - it's saved me so much time" October 5, 2025 5.0 Pros The receipt scanning and optical character recognition (OCR) performs rather well. The expense classification is accurate and learns quickly when you add the same vendor a second time. I also find it very easy to have an email forward inbox that can recognize multiple incoming email addresses. Cons The duplicate expense detection can get overly aggressive. I have valid expenses in the same amount from the same vendor on the same day that are not duplicates - like airline wifi charges on a longer trip - but they always get flagged. Review Source CR Christa R. CEO Internet Used the software for: 1-2 years ### "Expensify is a very useful tool for my business" May 19, 2026 5.0 Expensify is a wonderful product. The ease of tracking everything is impeccable. It keeps everything organized and streamlined. Pros The ease of creating invoices, receipt management and tracking expenses. It keeps everything organized and easily accessible. Cons The learning curve takes time, but once you’ve learned it, it’s a very valuable tool for my business. It has helped minimize my accounting team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.