--- title: "Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Expensify the right Expense Report solution for you? Explore 1355 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/97594/Expensify/reviews/" page_type: "reviews" language: "en" --- Expensify 4.5 (1355) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 10th, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without forcing anyone to chase down physical paper receipts.“ June 8, 2026 RK Rizwan K ERP Solution ArchitectMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when.“ July 2, 2026 MS Marco S Director of OperationsHospitality, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from purchase to reimbursement.“ April 24, 2026 FR Frank R Billing SpecialistLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years. “The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing.“ April 4, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and completely painless“ June 8, 2026 David L Principal Product ManagerEntertainment, 51 - 200 employeesUsed the software for: Less than 6 months. “Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying.“ March 3, 2026 NB Nikhil B software engineerPublic Safety, 201 - 500 employeesUsed the software for: Less than 6 months. “The mobile receipt scanning is fast and accurate, the Uber integration means ride expenses log themselves, and the digital approval workflow replaced a slow, paper-heavy process that was frustrating for everyone.“ April 21, 2026 JP Jennifer P Director of People OperationsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just haven't noticed how to do this yet :)“ May 26, 2026 ## Showing most helpful reviews Showing 1-25 of 1355 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David B. Owner Restaurants Used the software for: 2+ years ### "A. One-of-a-kind expense management tool" April 2, 2026 5.0 It's become a pretty important part of my small business and accounting for expenses. I can do it all from the convenience of my phone by doing screenshots of receipts and quick uploads. Pros It makes managing my business credit card expenses simple. And make it easy to upload receipts, photograph and even email them to my expensify account. At the end of the month, my expense report is quick and accurate. My accountant appreciates it all of the detail. Cons I don't have many negatives but sometimes the setup can be difficult. The app and the web page differ so much. I wish they added more features to the app Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify Price, and the ability to have only one user. Most of these require multiple users which is unnecessary for my small business Switched from [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Customer service is difficult to communicate with. They mandate 2FA, which makes it difficult to quickly enter my app when I need it the most Review Source RG Rashad G. Senior Geomechanicist Oil & Energy Used the software for: 2+ years ### "Reliable and convenient for expense reporting" August 3, 2026 5.0 My overall experience with Expensify has been positive. I have mainly used it for expense reporting and reimbursement, and it has worked reliably for those purposes. Receipt submission is convenient, reports are easy to manage once familiar with the system, and the reimbursement process is generally clear and efficient. Pros Expensify makes it easy to submit expenses, upload receipts, and track reimbursement status. The overall process is straightforward and helps keep expense reporting organized. Cons Some parts of the interface can take a little time to understand, especially when reviewing report status or correcting submitted expenses. The workflow could be slightly more intuitive. Review Source NG Nathan G. Accout Director Marketing and Advertising Used the software for: 1-2 years ### "Shady Billing Practices " March 13, 2025 1.0 Pros Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support. Cons I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨 Review Source Response from Expensify July 21, 2025 Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much. AB Ana B. Software developer Computer Software Used the software for: 1-2 years ### "Efficient and fast reimbursement tool, great for everyday business expenses" June 9, 2026 5.0 Expensify is a great tool for managing everyday business expenses and employee reimbursements. It dramatically cuts down on manual spreadsheets, allowing us to scan and submit receipts in seconds and get paid back in less than a month. It has a minor learning curve at the beginning, but it becomes highly intuitive after a few uses. The mobile app is especially convenient for submitting expenses without needing a computer. That said, it is ideal for small to medium upfront costs (meals, books, tickets), but less suited for very large expenses like flights, where out-of-pocket payment isn't ideal. Pros The automated receipt scanning is incredibly efficient; it reads data accurately and saves a lot of time. I also love how easy it is to upload payment information on the go and keep all expense categories organized in real-time, which significantly reduces administrative work. Cons It lacks an option to save "favorite" or frequent categories and merchants. Since we typically submit the same types of expenses (like books, conference tickets, or regular client meetings), having a quick-select or default option for frequent entries would make the process even faster. Review Source RS Rina S. Customer Success Information Technology and Services Used the software for: 1-2 years ### "Simple tool for expense reimbursement, but limited for my use" June 23, 2026 5.0 I only use Expensify for submitting my mobile bill for reimbursement through the website. For this purpose, it works fine and gets the job done. I don’t use advanced features like team management or reporting, so my experience is based only on basic use. Pros Easy to upload and submit my mobile bill on the website Simple process for reimbursement without paperwork Works smoothly for basic expense submission Quick to understand, no training needed Cons I only use basic features, so advanced tools are not relevant to me Website can sometimes feel slow Not much flexibility since I use it only for simple reimbursement No strong visibility into deeper features from my experience Review Source HS Hamza S. Technician Consumer Goods Used the software for: 6-12 months ### "Really modern expense software" August 11, 2026 5.0 I am very satisfied with expensify, it is very simple and clear to use. I was taught through it with a colleague and I completely understand how to use it pretty fast. Pros I like that it's was really simple to use. The User Interface is not confusing and it is mostly self explanatory. Everything is labellled clearly and you can easily navigate into different folders Cons The concierge picture of the AI digital agent looks a bit unfriendly. The AI also seems to be quite slow or bugs and take a while to reply which may be an issue. But it is useful to have. Review Source SP Stuart P. Designer Financial Services Used the software for: 6-12 months ### "Simple and efficient " June 22, 2026 5.0 I cant say ive enjoyed it, as claining expenses is not exactly a fun exercise, but it makes the process quick, straight forward and stress free.. simple and efficient Pros Its simple to use, not complicated and does exactly what i need, the user interface is solid and makes something that can be a chore, quite simple. Cons I am yet to find a negative, it offers everything I need. If there is an app, then great, ive not seen it, if not, maybe an app? Review Source JM John M. RNC Health, Wellness and Fitness Used the software for: Less than 6 months ### "My expensify experience " July 23, 2026 5.0 Really easy to use, love how fast it works seamlessly. I use it every day for work, especially for tracking mileage Pros Ease of use, quick and works extremely well. The mileage function with gps is particularly useful to me Cons The app is kind of hard to see amongst my other apps but that’s true of a lot of my apps. Otherwise, it’s awesome Review Source BL Barry L. Managing Member Consumer Electronics Used the software for: 1-2 years ### "FOREX when travel overseas" August 9, 2026 5.0 I have been a user for many years and find it to be far better than anything else I have ever used in the past. Pros I can use this via mobile or desktop, and I travel internationally for months at a time. It can seamlessly handle multiple foreign currencies Cons It is not always simple to find where to add new categories. I do not use the automatic receipt scanner but prefer to scan myself Review Source JU Juan U. Software Engineer II Computer Software Used the software for: 1-2 years ### "Reliable and comprehensive way to submit expenses" August 4, 2026 5.0 Pros The user interface is very well designed, making it easy to find everything you need to submit your expenses. The receipt-scanning feature also extracts information accurately most of the time, saving you time when completing the form. Cons For first-time users, the distinction between an expense and a report is not immediately clear. Additionally, Concierge occasionally submits reports automatically while they are still in draft form and incomplete. These are minor UX issues, but they are not significant enough to be deal breakers. Review Source WM William M. Senior Systems Engineer Staffing and Recruiting Used the software for: 2+ years ### "Do yourself a favor, try Expensify." June 24, 2025 5.0 My overall experience has been nothing short of stellar, literally this app has become ingrained in almost every aspect of our company but it's been particularly helpful for our IT, Accounting, and Implementations departments. Tracking and forecasting as well as budgeting has never been easier -- the analytics are super helpful and very appreciated. Pros A one stop destination/platform that helps me track and do annual budgets for my IT department, It offers clear tracking, and tools/graphs to help me budget and maintain, it also helps me by tracking expenses which assists with my inventorying process as well Cons That's tough because on the whole the platform works extremely well. The occasional login issues, and I think the submitting expenses could be streamline and made more efficient. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Expensify QB's is cumbersome, too difficult to use and the analytics were too complicated and users found it annoying. Review Source JJ Joe J. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "The most simple and effective expense reporting tool I have used!" December 22, 2025 5.0 Simple and effective. You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app and snap a pic directly Into the expense report and they all work flawlessly. Pros Expensify has a clean, no fuss interface that makes recording expenses and filing for reimbursements a painless and easy process. The change log at the bottom of each report makes it super easy to learn what the expense team is changing post-submittal so you can make sure to set the fields the way they expect and make it an even smoother process to get your money! Cons I have been using Expensify for about a year now and have not run into any cons that I can think of for what we use it for. I have used competitors products like SAP Concur and manual spreadsheet methods and find that Expensify is simple and just plain easy to use. Review Source Brian W. Owner Accounting Used the software for: 2+ years ### "Easy to use, high value for the cost." October 3, 2025 5.0 Expensify is easy to use, it does not overburden any systems. Runs smoothly on my older phone as well as an older laptop, and it works well with brand new tech as well. This helps me with my tax and bookkeeping clients in keeping receipts and tracking expenses in an efficient manner. Helps avoid any doubled up tasks that can sometimes occur. Pros Expensify is easy to use and a great value for the price. It makes it simple to attach receipts and track expenses for multiple businesses and users. I have never had to reach out to customer service, so I have little to say in regards to that. I see that as a plus since the software is easy to use and I have not experienced any issues in my time using it. The reports are easy to find, to generate, and to review. I appreciate that the receipts are linked through the reports as well, allowing me to verify expenses if and when needed. Cons My main issue was years ago and involved a third-party. The integration into Quick Books Online had some bugs and issues at first, but that also could have been due to some of the users at the accounting firm. Review Source FR Frank R. Billing Specialist Luxury Goods & Jewelry Used the software for: 2+ years ### "Managing costs of our luxury jewelry business." April 4, 2026 5.0 On the one hand, as a Billing Specialist, the ability to maintain proper financial records without having to pursue personnel is my priority. I rely on it to have an easy time managing our team and accelerate our monthly reporting. It offers a very automated workflow finance, but the high cost increment is punishing on a small accounting unit. Pros The convenience of the day-to-day cost control is simply stunning as our jewelry customers can easily scan the paper bills on international gem trade exhibitions directly through their mobile phones. Cons The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing. Review Source GD Gina D. Sales Public Safety Used the software for: 1-2 years ### "Effortless Expenses" January 30, 2026 5.0 I've had a very positive experience using Expensify for work expenses like travel, shipping, and supplies. It's intuitive and easy to use, even for non-admin users. Receipts upload automatically with instant notification. If you need to manually upload, it is fast and seamless. Expensify saves time, reduces friction, and I highly recommend it for anyone needing a reliable, user-friendly expense tool. Pros User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized. Cons New upadted interface takes time to adjust, but I appreciated having the option to switch back since I didn't need to invest time learning it. Review Source NF Nick F. Sr. Director, Data and Intelligence Executive Office Used the software for: 2+ years ### "The easiest Expense software I've used" January 5, 2026 5.0 I have nothing bad to say about Expensify. I've used it for a variety of expenses but my typical use is for travel/transportation costs and I have approvals every week - it's so quick and easy I barely have to think about it. Pros Extremely simple to use and intuitive. Clean user interface. I approve travel expenses weekly and its so quick and easy I barely have to think about it. Cons I genuinely can't think of anything. The biggest complaints I've heard from my team were just down to the selections available in drop-downs and those aren't an expensify issue but rather a config issue. Review Source VR Verified Reviewer League Coordinator Education Management Used the software for: 1-2 years ### "Super helpful for expense tracking and reporting" January 12, 2026 5.0 I have used Expensify for the past 18 months for tracking and reporting expenses at the non-profit organization I work for. It has been super helpful. Uploading receipts, generating mileage claims, and creating expense reports is very easy, and having the app on my phone reduces friction with capturing and reporting expenses. It's also nice to have the insights generated by Expensify to consult when developing budgets. Pros User-friendly - very easy to upload receipts, generate mileage claims, create expense reports. Cost effective - have been able to use the 'free' version as a non-profit No bugs/issues - Expensify works as advertised Cons N/A - Expensify has been exactly what we were looking for to assist with tracking and reporting expenses at our non-profit. Review Source BA Bar A. Order Management Specialist Computer Software Used the software for: 6-12 months ### "Streamlined Expense Management with Powerful Integrations" July 8, 2025 4.0 Overall, my experience with Expensify has been very positive. It significantly reduced the time and manual effort involved in submitting and approving expenses. Once everything was properly set up, the platform ran smoothly and efficiently. It's a great tool for both employees and finance teams, especially in organizations that deal with frequent travel or have a distributed workforce. Pros Expensify makes expense reporting and reimbursement incredibly easy. The mobile app is user-friendly and allows for quick receipt scanning, which saves a lot of time. Cons The initial setup can be a bit confusing, especially when configuring policies and workflows for multiple teams or departments. Some of the advanced features aren't very intuitive and require a bit of training to use effectively. Review Source Roberta O. Math Teacher Education Management Used the software for: 1-2 years ### "Expensify! Great little reimbursement application." May 26, 2026 4.0 Fairly easy once it is set up but I wish there was a how to do template I could follow each time. I do have a mobile app so I can take pictures of my receipts and upload them easier. Pros Fairly easy once I set it up and I get reimbursed really quickly. I can upload receipts and put in my information for mileage reimbursement quickly. Cons A little confusing how to get a receipt uploaded. Easier to do on my phone then on desktop, but easier to request and manipulate on the desktop. Review Source Dominic K. Audio Visual Engineer Information Technology and Services Used the software for: 6-12 months ### "A great application to track expenses on the fly" December 31, 2025 5.0 This is a Great product; I capture my expenses as soon as I make my purchase. Before having Expensify, I missed items regularly and forgot to claim them back. I also use it to track my reports and validate I get the correct reimbursement. I have recommended this to work colleagues, and they now also use it. Pros The ability to capture receipts on the go and allocate to specific reports and then reconcile with my work expenses system. Cons I find the new interface difficult to navigate, luckily there is still the option to utilize the original version. Review Source CR Christa R. CEO Internet Used the software for: 1-2 years ### "Expensify is a very useful tool for my business" May 19, 2026 5.0 Expensify is a wonderful product. The ease of tracking everything is impeccable. It keeps everything organized and streamlined. Pros The ease of creating invoices, receipt management and tracking expenses. It keeps everything organized and easily accessible. Cons The learning curve takes time, but once you’ve learned it, it’s a very valuable tool for my business. It has helped minimize my accounting team. Review Source VR Verified Reviewer People Services Generalist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Efficient Approval Process" July 18, 2025 5.0 In general, while Expensify excels in efficiency and communication, enhancing the usability of certain features like claim categorization would make the experience even better. Pros What I appreciate most about using Expensify is how seamless the approval process is. As soon as I submitted my expense report, the approvals were routed immediately, ensuring a quick and efficient workflow. I also liked that approvers had clear visibility into all the necessary information to make an informed decision on the reimbursement. Additionally, the email notifications kept me updated on the status of my request, which made the entire process transparent and easy to follow. Cons I wanted to share some feedback regarding my experience with Expensify. When I submitted a claim for reimbursement for a desk and chair as part of a company benefit, I noticed there wasn’t an appropriate category option available to classify this type of request. This made the process a bit unclear, and I wanted to highlight it for your consideration. Review Source VR Verified Reviewer Sr. Director of Life and Workforce Readiness Non-Profit Organization Management Used the software for: 1-2 years ### "Easy and Efficient Program to use" January 27, 2026 5.0 We've been using it for three years and being reimbursed quickly has pleased staff, especially not having to fill out a bunch paperwork, printing out maps, etc. Pros It is a very easy program to learn how to use and it has efficiently helped our agency reimburse staff quickly. For both staff and our finance department, it has helped reduce the amount of paper that is needed to be filled out, turned in and then filed after approval. This has helped us decrease the amount of paperwork boxed up in our storage room as well as help us lessen our ecological footprint lessening the amount of paper and toner used. Cons Took a couple of tries to get it right, otherwise there isn't any further cons. Perhaps a video module that does a walk through for new staff. Review Source CR Camila R. Financial Advisor Financial Services Used the software for: 2+ years ### "Expense tracking to streamline your small firm finances." December 3, 2025 4.0 By standardizing how staff submit expenses, the tool shortened closing cycles, freed time for client analysis, and gave clearer visibility into costs tied to specific advisory projects. Pros Camila’s company valued how Expensify safely simplified the capturing of receipts, tracking of miles, and reimbursement flows, making monthly expense reporting more organized and less prone to errors. Cons Still, occasional sync issues with cards and some confusing error messages meant extra time checking transactions, which can frustrate a small team handling client portfolios. Review Source KH Kim H. Accountant Accounting Used the software for: 1-2 years ### "Manageable Spending " March 22, 2026 5.0 I have learned a lot and saved a lot also. I have been able to compare my daily spending on a regular. Pros The management of spending and being able to save and see where my money is going with my everyday essentials. Cons I need to be able to put more receipts on my account and compare my spending at all store locations. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.