# Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expensify the right Expense Report solution for you? Explore 1327 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/97594/Expensify/reviews --- Expensify 4.5 (1327) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews MS Marco S Director of OperationsHospitality, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “What really stands out is how well Expensify integrates with accounting systems and corporate cards, creating a smooth end‑to‑end workflow from purchase to reimbursement.“ April 24, 2026 FR Frank R Billing SpecialistLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years. “The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing.“ April 4, 2026 JJ Joe J Systems EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app and snap a pic directly Into the expense report and they all work flawlessly.“ December 22, 2025 David L Principal Product ManagerEntertainment, 51 - 200 employeesUsed the software for: Less than 6 months. “Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying.“ March 3, 2026 GD Gina D SalesPublic Safety, 2 - 10 employeesUsed the software for: 1-2 years. “User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized.“ January 30, 2026 HC Hilary C OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The interface can feel outdated at times, and occasional syncing issues may require manual adjustments or troubleshooting.“ April 9, 2026 Justin T Navigation OfficerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “Expensify simplifies, and streamlines expense tracking, reimbursement, and more! Although my uses for the app are limited to my work requirements, whenever there has been an issue with processing, support was readily available, and quick to resolve any issue with an update!“ January 3, 2026 Chris G consultantInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds“ January 8, 2026 ## Showing most helpful reviews Showing 1-25 of 1327 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David L. Principal Product Manager Entertainment Used the software for: Less than 6 months ### "Decent quality-of-life functionality but some of the core workflow with adding receipts can be better" March 3, 2026 5.0 Overall, I think it's a well usable tool but there are some areas of improvements. First, I would like to be able to remove receipt images on my profile. Second, I think there should be an option to check "missing receipt" or "no receipt was provided" to handle cases where a receipt was simply not provided from the merchant, and a textbox that allows the submitter to add context. Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable. Pros I liked some of the features including OCR scanning of receipts as it made submission of international receipts easier. I also liked the mileage tool and that it can handle multiple stops. Cons Some of the UI is very buggy or isn't intuitive. When submitting receipts, it automatically pauses your workflow while the OCR is reading it. This can take several minutes and sometimes it's far quicker to submit details manually. Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying. Review Source VR Verified Reviewer Account Executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "Love it and use it daily " April 6, 2026 5.0 Great overall experience and would recommended to other companies for their employees to utilize on a daily basis. Pros Expensify has been great for managing my weekly work expenses. I’ve never had any issues, and the service works really well. Cons Photos sometimes don't match with expense but doesn't cause an issue when submitting for review. Still enjoy the service Review Source LF Lina F. Marketing Information Technology and Services Used the software for: 1-2 years ### "DONT USE EXPENSIFY" March 14, 2025 1.0 Where do I even start? Expensify was a nightmare from start to end. From upgrading our subscription without notifying us and overcharging us behind our back, to never replying to my requests for help and our site specialist being consistently unreliable... and it gets worse. They wouldn't even let us CLOSE the account without going back and forth. There's also no phone support and Concierge is automated and deliberately sends back generic, frustrating messages that have NOTHING to do with what you are asking. Seriously, save yourself the headache and don't even try this platform unless you want annoying emails several times a month and charges with no explanation. Pros Nothing- it was a nightmare to try and use. Don't use it if you can avoid it. Cons \- they overcharged us multiple times - the platform is designed to be confusing so they keep overcharging you for different features without telling you - even closing the account is a nightmare Alternatives considered [Brex](https://www.capterra.com/p/182054/Brex/) Reason for choosing Expensify It seemed cheaper. Didn't end up being the case. Review Source Response from Expensify May 14, 2025 Lina - I'm really sorry to hear about your experience. If it's any consolation, we just released a new plan: $5/user/month, no contracts, month-to-month, cancel anytime. Hopefully you'll give us another shot. Thanks so much for your patience. Matthew G. Senior Sales Engineer Computer & Network Security Used the software for: 6-12 months ### "Top of the Charts, Hands Down!" January 20, 2026 5.0 Fantastic service, great interface, easy to use, and minimize the amount of time it takes me to complete even complex expense reports. My reimbursements are quick and painless. I used to dread sitting down for long, drawn out session of submitting expenses, but with the seamless expense tracking and useful functionality, it takes me no time at all to get things square away. Pros User Interface and Ease of Use are huge factors in why Expensify is so good. It's simple, intuitive, and gets the job done without a ton of overhead. Cons I haven't found any con's yet! It's been the most reliable system I have used over my 30 year career. I have seen zero bugs or issues at all. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) My new organization was using Expensify when I joined. Review Source VR Verified Reviewer Sales Construction Used the software for: 2+ years ### "Great Product" April 9, 2026 5.0 Great, I recommend it to all who file expense reports. So much easier than saving receipts and using a spreadsheet. Pros It's easy to use. I use it for the company credit card. It automatically emails an expense report to accounting on the first of the month. All I do is take a picture of the receipt and write a brief description of the expense. It does the rest. Cons You do have to pay for the receipt scan feature, but that only saves a few seconds of typing, so it's not a big deal Review Source VR Verified Reviewer Community Manager Hospitality Used the software for: 1-2 years ### "UX/UI and Customer Service is great!" March 5, 2026 5.0 Great experience, would absolutely recommend to companies to keep your expenses clean. The interface is also really simple and it makes me less likely to put off the task of getting it done. Pros Expensing is incredibly easy with Expensify. Any troubles I had (which were few) were immediately resolved. I also love the opportunities to win fun prizes or send them to my coworkers. Cons Sometimes I would have trouble with coding expenses, but I think that was mostly user error to begin with. With updates it became much more intuitive. Review Source Laura Valeria S. Team Coordinator Airlines/Aviation Used the software for: Less than 6 months ### "Fast, Simple, and Hassle-Free" April 8, 2026 5.0 I used Expensify to submit a pending invoice for an Uber ride with my company, and the process was extremely simple and straightforward. The platform made it quick and easy to upload and track my expense, providing a smooth and hassle-free experience Pros I really appreciate how intuitive and user-friendly Expensify is. It streamlines the expense management process, making it quick and easy to track and approve pending payments. The efficiency and simplicity of the platform save time and reduce errors, which is invaluable for both individuals and teams. Cons While Expensify is very efficient and user-friendly, there is room for improvement in customizing reports and integrating with certain accounting systems. Enhancing these features could make the platform even more versatile for different business needs. Review Source Alina M. Technical Account Manager Telecommunications Used the software for: 2+ years ### "Amazing app, user friendly :)" March 17, 2026 5.0 I use it for travel and work related expenses, and for me is great that I can scan bills right away, I love how easy the app is Pros I love the option to scan bills from the app, it helps me stay organize and avoid missing an expense, I can just do it right away Cons Automatic submission of expenses, but is only because I prefer to do it myself manually, but I think that fore more consistent people it should be a great feature Review Source Corinne M. Re-Entry Coordinator E-Learning Used the software for: 2+ years ### "Expensify = Easy" April 2, 2026 5.0 Pros Expensify is incredibly easy to use! It is easy to create expense reports and upload pictures of receipts. Cons I do not think I disliked anything about Expensify. It is pretty simple to use, I did not have to ask management for help. Review Source KS Kimberly S. Lead Care Manager Civic & Social Organization Used the software for: 1-2 years ### "Best App for Submitting Expenses" April 3, 2026 5.0 I have used Expensify many times, and it is always a great experience! I just recently started using the report feature to submit multiple reports at once. At first, I was nervous, but the application walked me through it. Pros I find that submitting my expense reports is very easy and fast! This would usually be something that I dreaded, but instead, I find it enjoyable!! Thank you!! Cons I really can't think of anything I did not like about my experience. It is a great product! Every time I use the application, it exceeds my expectations! Review Source Jens V. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Simple, Smart & Effortless" February 16, 2026 5.0 What really stands out is how Expensify removes friction from what used to be a tedious process. It just works, and it works well,saving time and headaches every step of the way. Pros I’ve been using Expensify for a while now, and I can confidently say it’s one of the most intuitive and user‑friendly expense tools I’ve ever used. What I love the most is that you just have to upload a picture of your receipt and Expensify does the rest. Highly recommended! Cons In the beginning it wasn't clear for me to work with the reports. But once you know how to do it, it's easy! Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) My Company does the switch for me. And I am very happy with it! Review Source Brian W. Owner Accounting Used the software for: 2+ years ### "Easy to use, high value for the cost." October 3, 2025 5.0 Expensify is easy to use, it does not overburden any systems. Runs smoothly on my older phone as well as an older laptop, and it works well with brand new tech as well. This helps me with my tax and bookkeeping clients in keeping receipts and tracking expenses in an efficient manner. Helps avoid any doubled up tasks that can sometimes occur. Pros Expensify is easy to use and a great value for the price. It makes it simple to attach receipts and track expenses for multiple businesses and users. I have never had to reach out to customer service, so I have little to say in regards to that. I see that as a plus since the software is easy to use and I have not experienced any issues in my time using it. The reports are easy to find, to generate, and to review. I appreciate that the receipts are linked through the reports as well, allowing me to verify expenses if and when needed. Cons My main issue was years ago and involved a third-party. The integration into Quick Books Online had some bugs and issues at first, but that also could have been due to some of the users at the accounting firm. Review Source VR Verified Reviewer User Researcher Internet Used the software for: 2+ years ### "Expensify makes a mundane task a delightful one" September 19, 2025 5.0 It's just been so simple and easy to use. It's been a delight to work with for 4 years. I do hope not much gets updated or changed, because it's nearly perfect as it is. Pros The best aspect of Expensify is ease of use. In my previous job in academia, I used similar products like Concur (which were just OK) or had to manually download forms, fill them out, and upload and email them. Expensify automates almost all of that process. It's just so simple to drag-and-drop a receipt or invoice and then let Expensify parse the receipt for dates and expense totals. Reports are then generated very very quickly after receipts are parsed and Expensify automatically sends the report to your supervisor (and/or finance). I've been using Expensify for 4 years now, and while I can't speak to the quality of tech support (because I've never needed them!), I can tell you that this is incredibly valuable software that saves a ton of time. I've truly never experienced any issues or bugs. It's 1000% secure and I've never had a problem with it. Cons I've never experienced an issue with Expensify. However, a 'nice to have' feature would be cross-account syncing, such that Expensify automatically ports over receipts/invoices for recurring expenses I know my employer will reimburse and then sends the report by itself. That way I wouldn't even have to collect a receipt for a monthly recurring expense or manually tinker in Expensify at all unless the expense is unique. Review Source GD Gina D. Sales Public Safety Used the software for: 1-2 years ### "Effortless Expenses" January 30, 2026 5.0 I've had a very positive experience using Expensify for work expenses like travel, shipping, and supplies. It's intuitive and easy to use, even for non-admin users. Receipts upload automatically with instant notification. If you need to manually upload, it is fast and seamless. Expensify saves time, reduces friction, and I highly recommend it for anyone needing a reliable, user-friendly expense tool. Pros User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized. Cons New upadted interface takes time to adjust, but I appreciated having the option to switch back since I didn't need to invest time learning it. Review Source BA Bar A. Order Management Specialist Computer Software Used the software for: 6-12 months ### "Streamlined Expense Management with Powerful Integrations" July 8, 2025 4.0 Overall, my experience with Expensify has been very positive. It significantly reduced the time and manual effort involved in submitting and approving expenses. Once everything was properly set up, the platform ran smoothly and efficiently. It's a great tool for both employees and finance teams, especially in organizations that deal with frequent travel or have a distributed workforce. Pros Expensify makes expense reporting and reimbursement incredibly easy. The mobile app is user-friendly and allows for quick receipt scanning, which saves a lot of time. Cons The initial setup can be a bit confusing, especially when configuring policies and workflows for multiple teams or departments. Some of the advanced features aren't very intuitive and require a bit of training to use effectively. Review Source VR Verified Reviewer League Coordinator Education Management Used the software for: 1-2 years ### "Super helpful for expense tracking and reporting" January 12, 2026 5.0 I have used Expensify for the past 18 months for tracking and reporting expenses at the non-profit organization I work for. It has been super helpful. Uploading receipts, generating mileage claims, and creating expense reports is very easy, and having the app on my phone reduces friction with capturing and reporting expenses. It's also nice to have the insights generated by Expensify to consult when developing budgets. Pros User-friendly - very easy to upload receipts, generate mileage claims, create expense reports. Cost effective - have been able to use the 'free' version as a non-profit No bugs/issues - Expensify works as advertised Cons N/A - Expensify has been exactly what we were looking for to assist with tracking and reporting expenses at our non-profit. Review Source Andrew R. Senior Software Engineer Hospitality Used the software for: 2+ years ### "Simple to use and less typing" December 12, 2025 5.0 My company uses Expensify for expense reimbursement. It's easy to use, and I especially love that I can take a picture of a receipt with my phone and have the system fill out the majority of the fields in the expense report, or forward an email receipt (like a hotel or airline receipt) directly to Expensify to add the expense. Pros Taking receipt photos in the app, uploading photos of receipts, and email forwarding receipts all allow expense entry with less typing. Cons My company has a lot of fields in every expense, and not all of them go to the right default, so I have to go through and set the same values on every expense. Review Source MM Marilyn M. Marketing Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "A Must-Have Expense Tool for Busy Marketers and Small Teams" June 19, 2025 5.0 Our small team of under 25 people relies on Expensify to manage all our business expenses, and it’s been a total game changer. As a Marketing Manager constantly booking work flights, hotels, meals, and ordering everything from postcards to pull-up banners, Expensify has made tracking and submitting expenses incredibly seamless. One of my favorite features? If I forget my physical Expensify card (which used to happen more than I’d like to admit), I can still get reimbursed quickly and easily. But honestly, forgetting it is no longer an issue now that I can add my Expensify card to Apple Wallet—genius move! It makes covering even the smallest charges, like a $2 parking meter, so effortless that I don’t even have to think about it. Expensify has turned what used to be a tedious chore into something I barely notice—just the way it should be. Thank you, Expensify! Pros My favorite thing is the commuter reimbursement that my company offers. I simply put my home address and work address, and Expensify adds the rest up! Cons I don't have any cons about Expensify at the moment, as a user, my experience has been great for several years. Review Source Lois K. Marketing and Client Relations Manager Legal Services Used the software for: 6-12 months ### "Expensify is so easy to use!" December 18, 2025 5.0 Overall, it is super easy to use, and you can just take a photo of your receipt, or if it is an online charge I can email it directly. Pros It is so easy to use. Since I have so many marketing events and when I'm out in the field and start getting receipts, I can immediately snap a photo of the receipt through Expensify and it go directly into my expenses. No more losing and looking for a receipt. Cons I haven't really encountered anything that I dislike about Expensify. Sometimes I see two entries which I will need to fix. Review Source Rejeo M. Senior Test Engineer Computer Software Used the software for: 2+ years ### "Best Expense Tracking tool" January 16, 2026 4.0 I use Expensify app for work since past 2 years now, and it does a splendid job with expense tracking and reimbursement. Submitting the expenses is quick and straightforward, and receipt scanning feature makes the process easier. Reimbursements are tracked clearly and there's no confusion about whats been submitted or approved. Overall I'd say its a reliable app that takes the hassle out of expense reporting and reimbursals. Pros Submitting the expenses is quick and straightforward, and receipt scanning feature makes the process easier. Reimbursements are tracked clearly and there's no confusion about whats been submitted or approved. Cons Honestly not much to complain but at times the app throws that there is some issue with the expense submitted, have to resubmit it all again. Review Source Justin T. Navigation Officer Maritime Used the software for: 2+ years ### "Expense Reimbursement Simplified!" January 3, 2026 5.0 A pleasant, and positive business experience! An app that costs nothing for me to use to simplify my expense reimbursements with my employer! Pros Expensify simplifies, and streamlines expense tracking, reimbursement, and more! Although my uses for the app are limited to my work requirements, whenever there has been an issue with processing, support was readily available, and quick to resolve any issue with an update! Cons No problem I have encountered has not been able to be resolved! Sometimes the process for attaching receipts can glitch. Review Source RF Reece F. Real Estate Team Real Estate Used the software for: 1-2 years ### "Best app for small business " February 6, 2026 5.0 It's great, just snap a photo and at the end of the year you just email your account your expenses and its done. Pros Easy to use and low cost, just snap a photo and the app does everything else. Took 2 weeks to get into the habit of taking photo of each receipt and then it's like second nature. Cons Nothing really it's easy and simplifys taxes and the ease at just snapping a photo and it logging in is awesome Review Source VR Verified Reviewer Google Cloud Specialist Information Technology and Services Used the software for: 6-12 months ### "Expensing Made Easy" September 15, 2025 5.0 Before using Expensify, month-end expense reporting was a task I dreaded. Now, it's a non-issue. The ability to forward an email receipt or snap a quick photo and have it instantly processed is a game-changer. The platform is reliable, the user interface is clean, and the credit card integration automatically pulls in transactions for easy reconciliation. It has genuinely given me back hours of my time each month. Highly recommended. Pros As a Google Cloud Specialist, I live in a world of efficiency and automation. Expensify fits perfectly into that workflow. The SmartScan feature is incredibly accurate and saves me a significant amount of time. I just snap a photo of a receipt, and Expensify handles the rest. The entire process, from capturing an expense to submitting a report for approval, is seamless and intuitive. It's a tool that just works, letting me focus on my clients instead of paperwork. Cons Expensify has completely streamlined how I manage my business expenses. The mobile app is fantastic for capturing receipts on the go, whether it's for client lunches, travel, or software subscriptions. What I appreciate most is the intelligent automation—it correctly categorizes expenses and integrates smoothly with our company's accounting software. The automated reminders and clear reporting status mean I always know where my reimbursement stands. For any professional who values their time, Expensify is an essential tool. Review Source VR Verified Reviewer Production Coordinator Food & Beverages Used the software for: 1-2 years ### "Expensify has been great!" November 14, 2025 5.0 Great! It's a reliable program and great for businesses of any size. If you are looking for a good programs to expense everything, then this is for you. Pros Expensify has been great! It's an easy platform for all of our employees to submit their expenses. I highly recommend it! Cons Nothing. It works without any issues. The website is always working correctly and I've never had any issues with submitting expenses. Review Source VR Verified Reviewer Director of Lifecycle Marketing Medical Devices Used the software for: 1-2 years ### "Easy- Quick and Painless way to submit expenses at any size company" January 5, 2026 5.0 Expensify is a reliable and user-friendly expense management tool that has worked well across both startup and larger company environments. The mobile experience is intuitive, expense submission is straightforward, and reimbursement turnaround times are consistently quick. It helps streamline expense processes for employees and finance teams alike. Pros I’ve used Expensify at multiple companies, including a startup, and it’s been a great experience. It’s easy to use, works well on mobile, and expenses are reimbursed quickly. Makes the whole process simple and stress-free. Cons Would love to have more automation and reminders from the system. I would love my scanned receipts auto-categorized with a reminder to submit. 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