# Page 11 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Expensify the right Expense Report solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1309)

[View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 11 - Reviews of Expensify

## Showing most helpful reviews

Showing 251-275 of 1309 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Liza C.  
HR Officer  
Renewables & Environment  
Used the software for: 2+ years

### "An innovative approach to uploading expense receipts of all kinds, preparing and reviewing claims"

June 1, 2022

5.0

We upload all expense receipts to their form by Expensify, so none of them are lost and administrators can review them and issue payment orders instantly and within specified periods. I enjoy that Expensify helps us reduce expenses and stay within budget.

Pros

I enjoy Expensify's easy-to-use design and clear tools. I enjoy that I can easily upload receipts and invoices via the mobile app. Expensify automates data dumping and saves the original document. Expensify's features make submitting and reviewing expenses easy, and Expensify cards let me track and approve employee expenses promptly. I love that the website makes it easy to locate spending categories, amend them, remit expenses, and look for abnormalities. Expensify isolates and categorizes spending calculates taxes and fees separately, and puts it all into one report, making audits and approvals quick. The notification system tells you of revisions to your submitted reports or accounting department inquiries, allowing you to respond directly and avoid delays in receiving payments.

Cons

Expensify is straightforward to use at all levels, although downloading receipts through a phone app, especially handwritten ones, can be slow and error-prone. Checking all entries before delivering reports is necessary to avoid making mistakes that delay approvals and cash.

Review Source

Manuel E.  
Tecnic  
Hospital & Health Care  
Used the software for: 2+ years

### "Muy recomendable"

November 14, 2022

5.0

Mucha rapidez a la hora de trabajar con el tanto en facturacion, gestión de nominas y productos.

Pros

Es un software facil de usar con muchas funcionalidades tanto para logistica, productos y facturación

Cons

Algunas opciones quizas deben estar mas a la vista pero por lo demás va de maravilla

Review Source

DA

Dawood A.  
Quality Assurance Quality Control  
Construction  
Used the software for: 2+ years

### "A perfect tool for recording, classifying, and reporting on expenses."

March 10, 2022

5.0

He contributed to documenting all expenses, as Expensify worked to speed up the pace of sending receipts and explanations on them and taking approvals, which was taking us a long time in the past. With Expensify, preparing reports and schedules for payments is very easy, and we are able to easily track any unnecessary payments.

Pros

Expensify simplifies the task of tracking the expenses and expenses of the team as well as the daily expenses of the organization as a whole. The receipts are simply scanned, where Expensify extracts data from them and adds them to the schedule of expenses, and sends a notification to the direct official to take approval, which organizes those operations, which used to send us monthly to block a file containing many paper receipts, and send them to auditors who may take a long time Expensify has changed all that, and succeeded in automating all processes, so that sending data, obtaining approvals and sending notifications to pay money is done automatically and without the need to accumulate invoices and files All of them are now stored in the cloud.

Cons

There is nothing worth mentioning, as both the desktop and mobile application are easy to use, the scanning and autofill system works excellently, and the price is good for a subscription that works for everyone.

Review Source

Kavindu Githsara K.  
System Specialist  
E-Learning  
Used the software for: 2+ years

### "Say Goodbye to Paper Receipts with Expensify"

February 22, 2023

5.0

Overall, Expensify is a great option for businesses of all sizes looking to simplify their expense management process. Its user-friendly interface, SmartScan feature, and integrations with other accounting tools make it a top choice for many users. However, the occasional downtime and complex setup process of some features may be a drawback for some users.

Pros

One of the biggest pros of Expensify is its user-friendly interface. It is easy to navigate and use, and the features are well-organized, making it simple to access the functions we need. The mobile app is also well-designed, allowing us to easily scan receipts and upload expenses on-the-go. The software also offers integrations with other accounting tools, such as QuickBooks and Xero, which make it a great option for those looking to streamline their workflow. Another pro of Expensify is its SmartScan feature. This feature allows us to scan a receipt with our smartphone and automatically input the data into the software. It saves time and eliminates the need for manual entry, reducing the potential for human error. In addition, the software can automatically categorize expenses, saving us time and effort.

Cons

Some of the features, such as the credit card reconciliation function, can be a bit complex to set up and understand.

Review Source

DB

David B.  
Owner-Operator  
Restaurants  
Used the software for: 2+ years

### "Affordable and Convenient , yet I plan to leave expensify"

August 20, 2020

3.0

it is worth trying. but unlike even a year ago the competition is finally offering similar features for similar pricing.

Pros

due to popularity it is easily assesable and offered many ways to upload an expense. I like how unlike most app/software companies gets it as they make if affordable and capture the biggest marketshare.any companies think their software is be get tham it is and is cost prohibitive or have user minimums which usually are not applicable for small business. I love how they are one of the few to offer personal credit card integration feeds. Believe it or not most do not and actually expect us to upload statements

Cons

buggy at times, doesn't transition from mobile to desktop or we based version. mobile app.has far less ability. mostly if fails at the main purpose, saving me time. every months nearly every expense is duplicated, failing to match itself to the credit transactionnand this takes forever to fix. It only sycs properly to the credit transaction if the receipt photo is taken from then app. if you try to upload screenshots? email you invoiced and use the ios "Sent too function" it duplicates the transaction..tech support actually told me to wait for the bank before uploading the receipt. This eliminated the entire point of the product.

Alternatives considered

[Inmoweb](https://www.capterra.com/p/196601/Inmoweb/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[Sage Expense Management](https://www.capterra.com/p/162066/Fyle/)

Reason for choosing Expensify

price. integration with cards

Review Source

DD

Duncan D.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Good functionality for most things. Doesn't work with UK bank cards"

April 19, 2022

4.0

Good but fairly quickly realised what functions are missing or work poorly. Incompatibility with UK bank cards is a significant.

Pros

Scans receipts quickly. Good to produce a pdf report. Report management is good.

Cons

Requires more than one step to open the scan receipt function in the mobile app. Incompatible with UK banks so it reports most expenses as 'violations'. Searching for receipts has many functions so is a bit clunky.

Reason for choosing Expensify

I am about to swap to another app with better UK compatibility. TBC

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great in theory, from a bookkeeping POV"

December 21, 2017

1.0

Pros

When working properly, it easily brings account codes, jobs and copies of receipts into accounting software. It links to various credit cards with the paid version for easy reconciliations. The biggest benefit for my application was having the individual card users coding and providing backup for their transactions with the ability to then very easily reconcile in the account software (I use Xero).

Cons

The customer service is the worst I've ever encountered, of all companies I've ever worked with in my life. All questions are submitted via chat with a minimum of 2-4 hours between responses. This makes a conversation impossible. There is no help with initial setup or training, which would likely reduce all subsequent problems. Even for an accounting firm who wants to implement the software to a number of clients, there is no personal help. There are constant issues with the credit card links and the sync needs to be manually updated to reconnect. This is not apparent until the user realizes that transactions are missing. From a workflow perspective, these issues should be resolved automatically or a notification received. There are constant changes within the software without forewarning. This makes using this product a constant battle with regularity. It's also not as intuitive as it should be. My clients often tell me the same, that the software just simply doesn't work well. As a small addon to a much larger web of integrated softwares, the amount of issues I had with this software makes it not worth using for my firm. My frustrations with getting it set up properly for my clients was met with indifference by the staff. Ultimately, in a world with many other options, I was forced to go elsewhere.

Review Source

GJ

Gregory J.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Simplifies a painful process"

January 9, 2024

5.0

Pros

Once you've got the hang of using it, Expensify will make managing expenses simple. I've done the same thing with paper, spreadsheets and Concur and the experiences were terrible and mistake ridden. Just put everything through expensify and forget about it. If you've missed something or have an action to complete expensify will get in touch to prompt you with clear instructions.

Cons

There is a bit of learning curve. I find the UI quite sparse and until you get the hang of what is where it's not always clear how to complete tasks with it. I have found that once you have learned what you're doing though, you don't foget because it's not actually that complicated.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

To get a better product for a better price

Review Source

MO

Mohammed O.  
Tech. Manager and Software Arch  
Information Technology and Services  
Used the software for: 2+ years

### "A robust system for documenting and controlling expenses"

April 24, 2022

5.0

Expensify enables us to document expenses and raise their records to the cloud with ease and smooth audits and approvals within specified dates.

Pros

The great thing about Expensify is that we are able to monitor, document and control all expenses. Through Expensify, team members got rid of collecting paper receipts and then preparing lists and submitting them to the accounting department for auditing and approval. With Expensify, things have become clearer, as each team member independently will be able to scan his invoices to be raised on his own cloud and enter data from them to his expense page, and then the accounting department will be able to audit and notify him of approval or request other inquiries, and by These quick and accurate procedures ensure that no receipts are lost and that you get the money straight away.

Cons

Not a lot of unwanted things, and it does not require a lot of effort on the part of the users to be able to track their expenditures properly.

Review Source

VR

Verified Reviewer  
Controller  
E-Learning  
Used the software for: 2+ years

### "BUYER BEWARE- there are much much better platforms out there with better rates and actual customer service."

February 27, 2024

2.0

Pros

Compared to an equivalent service - nothing, they don't compare.

Cons

Very sketchy billing process - if you make any changes, your new subscription date changes with the date of the change. No heads up - it just appears on your statement. Good luck getting a person to talk to, 5 or 6 unanswered emails - called our customer sales manager, she also neglects to respond. Their customer service is severely substandard. You get a live chat and that is it. Our company has jumped ship - I highly recommend you do your homework before utilizing this program, we have found another which is leaps and bounds better and a third of the price. MAKE SURE YOU TURN OFF YOUR AUTORENEW - if you choose to use expensify. I guarantee you you will end up changing to another platform if you didn't do your homework properly on their "lack" of service / customer service and must find out the hard way.

Reason for choosing Expensify

It was used at a previous company I worked with. I wish I had done a deeper dive into what else is currently being offered.

Review Source

Evan W.  
President  
Financial Services  
Used the software for: 2+ years

### "Deceptive pricing model & terrible customer service"

August 3, 2023

1.0

It was fine until I tried downgrading my account and then it became a nightmare.

Pros

System was somewhat easy to use. The receipt scanning feature was also pretty cool.

Cons

I have been a paying customer of Expensify since 2019, but I stopped using it in December 2021 to move to a solution that worked better for my company. I kept one seat open for over 18 months because I thought I needed to do that to maintain the data. Once I found out it was possible to go to a free account without losing my data, I went to go and process the downgrade. I was shocked to find that they charge an additional monthly fee no matter what time of the month you downgrade the account! In my case, I downgraded the day after I was billed. No proration, and later found out that there was no refund - despite their "Concierge" giving me instructions on how to process a refund - only to find out I wasn't actually eligible... but they still wouldn't make it right. Their "Concierge" has no accountability - you can't get in touch with leadership. They just don't care anymore.

Reason for choosing Expensify

I wound up leaving Expensify and went to Divvy, a much better solution.

Review Source

MD

Monica D.  
Executive Assistant  
Consumer Services  
Used the software for: 2+ years

### "It's alright"

June 13, 2023

5.0

It is difficult to navigate the site since there are so many ways to do the same thing. It has great features but you don't always know they are there.

Pros

I think the "default rate" for gas reimbursement is one of the best features they offer... that we utilize. It is great to have a rate set to the market of the person in the field because we have employees across the country, gas prices vary, and we want to fairly reimburse people. It is much easier than having to set a rate ourselves, monitor it, and change it as the market does.

Cons

It's not the most user friendly site to navigate. It is difficult to figure out how to submit an expense without some playing around. Since there are several ways to submit an expense, it is hard to tell if you are done and set to be reimbursed.

Review Source

David F.  
Sales Director  
Sports  
Used the software for: 2+ years

### "Happy User from 2 Companies"

July 21, 2022

5.0

Easy, important, I like to see when my employers have this.

Pros

It is easy to use as an employee, I assume it is easy to use as an admin because I always got expense pay back on time.

Cons

Nothing, I have only good things to say about Expensify.

Review Source

CG

Christie G.  
Conference & Event Coordinator  
  
Used the software for: 1-2 years

### "Good Resource"

June 18, 2018

4.0

Pros

Our company went from using excel spreadsheets to monitor spending and expense reports to using Expensify once it was launched company wide a year and a half ago. In comparison to the old way of doing things, Expensify is a huge improvement. The software can sync with your corporate card (or personal card, if you'd like) so all your transactions are pulled into Expensify automatically. The only time a manual expense needs to be created is if you paid with cash, used a card that is not synced to Expensify or if you're entering mileage. Entering mileage is my second favorite thing about Expensify. It's very easy and can be as simple as inputting your starting destination and ending destination, and it will calculate the mileage for you. My favorite part of Expensify, however, is the mobile app. It allows you to take photos of receipts right away (especially nice while travelling) so you don't have to worry about collecting receipts and scanning them in once you're back in the office. Another nice feature of Expensify is that you can sort and put filters of your expenses to track category spend. This is very nice for our company as we receive some health wellness benefits that allow u to use X amount of money per year so these filters help us track our personal annual spend.

Cons

There are some features that have limited options for settings. The first example that comes to mind is if you take a picture of a receipt on the Expensify app, it will automatically mark that expense as reimbursable, even if you it's not.

Review Source

NP

Nate P.  
Tech Operations Advisor  
Legal Services  
Used the software for: 2+ years

### "Expensify Expense Tracking"

August 14, 2019

5.0

I originally used this software because it was the most straight forward "fool proof" software that allowed me to manage and track several employees travel expenses and business mileage and keeping it as simple as possible for the employees. By implementing this software into our expense tracking, our employee's no longer have to worry about paperwork and keeping track of physical receipts so long as they take a picture of it in Expensify.

Pros

The feature that won me over is the softwares ability to extract the necessary relevant information from a picture of the receipt and its reliability to accurately create an expense entry automatically. The other feature that really stands out is the dedicated email address you have to send receipts to the app. This feature is great because of rules i have established in outlook so that any "receipts" from certain companies automatically gets forwarded to my Expensify account.

Cons

Occasionally, when I was trying to submit a few large reports the app would freeze up on me. Otherwise I cannot think of any negative experiences I have had with Expensify.

Alternatives considered

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing Expensify

Reliability and accuracy. pricing, ease of use, ability to customize to your specific needs.

Review Source

Thomas C.  
Sales Director  
Education Management  
Used the software for: 6-12 months

### "Expensify to the Rescue!"

February 26, 2019

5.0

Organization. Receipt management.

Pros

I work overseas. Mostly in Europe and my company is based in California. I work for an international charter school organization basically travel for a living while meeting with government entities about educational opportunities. My whole life is expenses. I spend my own money and get reimbursed so it's critical that every receipt, every lunch, hotel, meal, every expense is documented and saved. I'm not the best with money and I struggle with organization on the road. Fortunately, Expensify helps me with both. Every receipt I collect can be instantly scanned and saved. There is no limit to the number which is great because someday's I have in excess of 20 receipts. Expensify tallies my receipts as I go which assures I stay on budget and don't overspend. If I overspend or go over budget I don't get that money back so this feature is critical. My company uses Quickbooks for accounting and Expensify integrates with Quickbooks effortlessly. For those who do not use Quickbooks, rest easy; there isn't a popular (or unpopular) software that Expensify doesn't integrate with. If managing multiple receipts and budgeting is important to you, you MUST give Expensify a try.

Cons

Nothing. Expensify is the most complete travel expense app on the market.

Review Source

Tiana T.  
Human Resources Business Coordinator  
Automotive  
Used the software for: 1-2 years

### "User Friendly Interface"

February 11, 2021

5.0

Great system to help track employee spending. The credit cards act as debit cards which is good if you’re a company that is trying to not live on credit.

Pros

Minimal learning curve if your team us any experience with expensing items in a software format. You can fix mistakes really easily and there aren’t a ton of buttons to wade through.

Cons

Sometimes new employees need to get reloaded to allow them to bill items to customers. That might be the accounting firm that we work with a fault though.

Alternatives considered

[Tallie](https://www.capterra.com/p/140782/Tallie/)

Reason for choosing Expensify

Didn’t integrate with Sage Intacct I think.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

We we in reading spending and our largely paper interface wasn’t working

Review Source

Bobbi N.  
Head of People  
Information Technology and Services  
Used the software for: 2+ years

### "Good enough large expenses software"

August 1, 2023

4.0

Pros

Expensify makes it pretty easy to manage expenses, especially in larger companies. It integrates well with other software and is self-explanatory for people to use.

Cons

It doesn't have the nicest interface and some of the features could be streamlined. It's not as delightful to use as other competitors, like Pleo.

Review Source

HB

Harry B.  
Director of Operations  
Medical Devices  
Used the software for: 1-2 years

### "Simple, Easy, Convenient"

August 29, 2023

5.0

Overall, our experience with Expensify has been very positive. It has streamlined the way we track expenses and reiumbursements and has helped clean up a lot of the discrepancies we dealt with previously.

Pros

What we like the most is how simple Expensify makes it to track expenses, keep receipt information, and submit expense reports. The App is very user friendly and intuitive and does most of the work for you.

Cons

The only critique I have of expensify is that the GPS feature for tracking mileage does not always perform properly. We have been reluctant to use it after experiencing several glitches.

Reason for choosing Expensify

We liked that Expensify integrated with Quickbooks. This was a big factor in our decision making process and we've been very satisfied with how it has worked out.

Review Source

Sai R.  
Client Project Manager  
Internet  
Used the software for: 2+ years

### "Ideal expense management platform "

July 28, 2023

5.0

Highly recommend using Expensify 10/10

Pros

Expensify makes it very effective to manage expenses, upload receipts! Mobile access makes the platform very useful and essential

Cons

Everything with Expensify works really well.

Review Source

LR

Laura R.  
Accouning Associate  
Investment Management  
Used the software for: 2+ years

### "Smoothest expense reporting software ever"

August 18, 2020

5.0

Overall, everything has been good with Expensify down to the coding for my purposes. Users like that it literally creates a report they get paid for almost immediately without them having to nag accounting. It's a win win for everyone and well worth the cost per user.

Pros

The ease of use for our employees is great and very intuitive. I can make changes on the fly to reports if another user doesn't have it quite right for accounting purposes. It categorizes everything including mileage right where it should be.

Cons

Integration with our accounting software would probably be very easy if I could get higher ups to agree (They worry it might not flow correctly). I do have to take some manual steps to make that happen - otherwise there is nothing I want to add to the Con List.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Expensify

We did not have the credit card usage that Concurent was well known for. The Excel version of reporting still wasted a lot of man hours to handle. Expensify was the best of all three choices hands down. Not looking back!

Review Source

VR

Verified Reviewer  
Producer, IT Manager  
Computer Games  
Used the software for: 1-2 years

### "Perfect Tool to track expenses"

March 23, 2024

4.0

Expensify is the right tool if you want a simple yet effective tool to keep a trace of your expenses and receipts. It's very useful for professional and personal use.

Pros

I've been using Expensify for many years now to keep track of my monthly expenses and get a full and proper report for our accountant. Expensify offers few but essential options, even with the free version. You upload receipts from your cellphone, get them scanned and their information automatically filled within Expensify. The reports are clear and complete. Overall, it does exactly what you would expect from such a tool.

Cons

Some options are "hidden" and not easy to find in the first place, making the tool acting strangely. For example, last year, at some point, without doing anything on my part, my reports were automatically closed and sent to my manager before they were completed. I had to go and change the settings in a part of the options I've never used/seen before. After that, all was good though.

Review Source

VR

Verified Reviewer  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Non-profit review"

March 28, 2023

4.0

Overall we've had a good experience but the platform hasnt made any changes in years, it could use some updates/upgrades esp around walking folks through entering reports and expenses. It would be great if it could guide staff through a report like a tax doc software.

Pros

Ease of app and desktop use. Receipt management and customizable policies for projects.

Cons

The split feature doesnt always work when importing to Quickbooks. Staff are very confused by the platform when it comes to using split features. It doesnt seem intuitive for them to use sometimes. Lack of integration with bill.com

Reason for choosing Expensify

Integration with AMEX and QB.

Review Source

MSB

Mohamed Salah B.  
Project Manager  
Management Consulting  
Used the software for: 6-12 months

### "A Comprehensive Review of Expensify - An Essential Tool for Businesses "

February 1, 2023

5.0

Expensify has been a great tool for our business and has helped us to quickly and easily manage our expenses. The user interface is intuitive and the reporting features are great. However, we have had some challenges with customer support and the cost can be quite high for larger businesses.

Pros

Expensify is an incredibly easy to use, user-friendly expense tracking and management system. It has an intuitive interface and allows us to quickly and easily track and manage our expenses. The reporting feature is also great and makes it easy to generate reports for our clients and other stakeholders. Overall, it has been an invaluable tool for our business and I would highly recommend it!

Cons

While Expensify does have some excellent features, the customer support can be quite slow and unhelpful at times. Additionally, it can be quite expensive for larger businesses with many users.

Switched from

[Happay](https://www.capterra.com/p/143249/Happay/)

Expensify stands out among its competitors due to its user-friendly interface, comprehensive reporting features, and ability to track and manage multiple expenses. Additionally, it integrates with other popular software programs, making it easy to sync data across multiple platforms. Expensify also offers excellent customer support, making it a great choice for businesses of all sizes.

Review Source

TS

Tom S.  
Energy manager  
Computer & Network Security  
Used the software for: 2+ years

### "Works well for the frequent traveler"

January 17, 2023

3.0

The software is adequate but I really do not appreciate when company leaders involved their political opinions onto their customers. The \[SENSITIVE CONTENT\] letter ahead of the last election was at best inappropriate.

Pros

Expenses can be added on the fly and then accumulated in a report submittal. This greatly simplifies the submittal process for a frequent traveler. Expense capture via app is key to be sure I am reimbursed for all my expenses

Cons

Company rules dictate how expenses are flagged / approved. Even with approvals these out of rule expenses can get hung up. This has caused me to resubmit expenses several times with absolutely no transparency as to what the real issue is

Review Source

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