# Page 16 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Expensify the right Expense Report solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1309)

[View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 16 - Reviews of Expensify

## Showing most helpful reviews

Showing 376-400 of 1309 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Analyst  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "For filing any corporate expenses or even personal - must use"

January 13, 2023

5.0

Great product for corporate users in small teams where the teams don't have any portal for expenses but this helps.

Pros

The features that are most powerful are 1. Ease of use 2. The customer support which is almost instant and the concierge service is extremely strong 3. The feature for the way to export reports is very good

Cons

I think there are too many emails when we set a date and a reminder and the interface does not show options to stop sending reminders periodically

Review Source

HH

Howard H.  
Senior Accountant  
Insurance  
Used the software for: 2+ years

### "A Senior Accountant's Review"

June 11, 2019

3.0

The direct integration between Expensify and NetSuite saves us time from keying in each expense report plus it provides a link to each receipt in NetSuite.

Pros

Expensify has partnered up with NetSuite to create a direct integration between them, which makes it so much more efficient.

Cons

Expensify makes you choose how many user's to bill every month in advance in order to get the discounted monthly rate, whether or not you actually have that make user's using it. We found not all our user's use Expensify every month. And as a result, we are paying more than we should. Unfortunately, if we chose to be billed for less user's and we have more user's then we get billed at the full price on the overage.

Review Source

JC

Jany C.  
Accountant  
Accounting  
Used the software for: 2+ years

### "I love Expensify!"

May 16, 2018

5.0

Save tons of time for reviewing, approving and reimbursing to employees.

Pros

It saves employees a lot of time and hassle on doing the paper work including keeping the receipts. Employees only need to take a picture of the receipt and submit with their phone. It is easy and timely. If expenses are not submitted immediately, at least the scanned receipts are kept in Expensify for employees to submit anytime later. With the feature of the scanned receipts, no more keeping the stack of paper receipts!

Cons

Syncing Expensify with accounting software (Xero) in order to get a complete and updated customer list is not 100% there yet. A lot of times, we couldn't submit an expense marking billable because the customer is not available in the drop down window in Expensify. This requires accountants like us to do extra work in accounting software (Xero) to fix the entry.

Review Source

KB

Kiana B.  
Co-founder & Operations Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Expense reports made easy!"

September 7, 2018

5.0

I'm not kidding when I say I recommend this product to EVERYONE! When I give people nonprofit management advice this is at the top of my list. Great experience with this product and fast and effective customer service!

Pros

This software is extremely user friendly and makes expense reports a breeze, no more saving receipts on long trips or doing paperwork. I love that it syncs with your card/bank and automatically brings in the expenses and gets smarter as you set categories so the longer you use it the easier expense reports become. I've only used the expense reports side of things so I can't speak to the other services they offer. But 10 out of 10 would recommend this product, also VERY affordable and you can have on your computer, tablet & phone makingit so easy to use!

Cons

There are times my card/bank becomes unsynced. And it may only be a week at a time. This has happened a handful of times to me in the past 4+ years so not a deal breaker but just something to be aware of. The customer service is always yuck to fix whatever issue though :)

Review Source

VB

Valentyn B.  
Software Engineer  
Financial Services  
Used the software for: 6-12 months

### "Expensify Customer Review"

June 8, 2023

4.0

The general experience I would say is positive but submit expenses feature is more complicated then it could be

Pros

I like the modern user interface. Also like the feature that I can set custom unit tracking and autofill expense from picture upload

Cons

Was complicated to send expenses first time. Why I need to create a report and then add one expense to it? I used other platform where I was able just to create an expense and send it for review without extra steps.

Review Source

EB

Efrain B.  
Asistente Administrativo  
Program Development  
Used the software for: 1-2 years

### "Es una buena app para rendir gastos corporativos"

October 25, 2022

4.0

Es buena pero tiene muchas cosas que mejorar

Pros

La facilidad para subir los gastos y que Expensify se encarga de escanear los comprobantes y los asocia a las transacciones de las tarjetas de créditos

Cons

Que a veces se rompe el sistema y no migra todas las transacciones al sistema contable o el hecho de no poder eliminar gastos si son de tarjetas de créditos.

Reason for choosing Expensify

Relación precio/funciones

Switched from

[Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)

Mayores funcionalidades

Review Source

VR

Verified Reviewer  
Field Operations Specialist Team Lead  
Hospitality  
Used the software for: 2+ years

### "User Friendly "

March 19, 2019

5.0

Very pleased with this program.

Pros

The program is user-friendly for the most part - it's pretty easy to figure things out if you have questions - however, tech support availability would be nice.

Cons

When issues do arise, it would be nice to have technical support available.

Review Source

VR

Verified Reviewer  
Field Service Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Expensify is the Greatest of All Time"

September 25, 2021

5.0

Overall I really enjoy using Expensify. It helps my company track travel expenses and generate reports.

Pros

This is a very easy to use product. I use it whenever I need to travel for work to track my expenses. Without it, I wouldn’t have the ability to accurately track travel expenses and I would not be properly reimbursed. Very easy to use.

Cons

Setting up Expensify for multiple people to use is difficult.

Review Source

Moira B.  
Business Management  
Accounting  
Used the software for: 6-12 months

### "Expensify tracks your expenses flawlessly!"

April 15, 2019

5.0

Pros

The thing I like the most about expensify is that it is super easy to use and isn't a hassle to integrate into the natural workflow like other softwares. All you need to do is just take a quick photo and its already on the software. Controlling your expenses in an easy to digest and manage application makes it less stressful and exhausting to make sure everything is in check. I didn't even know I wanted expensify until I used it.

Cons

There are some minor features that I would like to see added in the future, but as of now it is still a great product to use.

Review Source

VR

Verified Reviewer  
Education Account Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Great tool for submitting and managing expense reports"

March 7, 2018

5.0

Pros

My company uses Expensify for all of our expense reports. It is very easy to create reports and upload receipts. The work flow also makes it easy for directors and managers to approve reports and submit reimbursements.

Cons

I do not have many complaints about the software, my biggest complaint is more of a user error than anything. For each line item on a report there is a check box to verify whether the item is reimbursable. All of the expenses I submit are reimbursable so this box is unnecessary and I always forget to check it. I wish there was a way to check all to avoid this error.

Review Source

Response from Expensify

March 12, 2018

Hi there, thanks for your awesome review! To auto-mark expenses as Reimbursable, follow the instructions here: Go to Account Settings > Expense Rules > create an Expense Rule > put a period ¿.¿ in the ¿When the Merchant¿ name contains box. Then, choose Reimbursable. If you want this to apply to all past expenses, check the box for ¿apply to matching past expenses¿. Hope this helps, thanks for using Expensify and leaving us a nice review!

tM

tim M.  
COO  
Consumer Goods  
Used the software for: 2+ years

### "Great software...but they've become a scam with overcharging and hidden costs"

February 11, 2021

1.0

Appalling customer service and terrible ethics.

Pros

Makes expenses simple with great workflow and authorisation steps.

Cons

Our billing moved from $9 a person on a variable basis, i.e. if 4 people used it for a month then we'd be charged 4 x $9 = $36 to an eye watering 13 x $35 = $455 a month that is FIXED for a year. We only have 9 staff...and none of us are traveling. Escalating fees is one thing when the service is being used and is good...but Expensify is forcing you to use their card and gouging users if you don't. It's shady and unethical at best. Expensify were leaders in the space...but they've slipped and fallen to low places. AVOID.

Review Source

MW

Mike W.  
Sr. Director Systems  
Telecommunications  
Used the software for: 2+ years

### "It makes your life easier"

August 20, 2021

5.0

I can't recommend this enough, we've moved to another platform (I won't mention here) and every week I miss expensify.

Pros

Before we deployed Expensify we used a cumbersome spreadsheet, and a zip files of jpgs to submit the receipts. It was painful, cumbersome, and made me delay doing expenses (which cost me money). Expensify with the simple app, great website, and smartscan feature for emailed receipts made keeping up on expenses simple.

Cons

The cost was higher than other solutions, and we just recently migrated away from it. I hope we decide to go back at some point.

Review Source

VR

Verified Reviewer  
Manager  
Financial Services  
Used the software for: 2+ years

### "Big upgrade over manual processing"

January 22, 2019

5.0

Really solid experience - would recommend.

Pros

Expensify has a number of features that are intended to reduce the amount of time, energy, and effort that is spent submitting expenses. They include an auto-read function for taking photos of your receipts, a forward function - which allows you to send email receipts directly to expensify, and an auto-fill function for your phone app. All big time savers and make it easy to submit expenses

Cons

Sometimes, I have experienced glitches or bugs that make it hard to delete or submit expenses. Especially with approvals, there are often software glitches.

Review Source

VK

Vincent K.  
Team Lead Service Desk  
Financial Services  
Used the software for: 6-12 months

### "Great expense management tool"

November 28, 2023

5.0

Pros

easy to understand, the travel expenses are easy to submit once you understand you can copy repeating commutes

Cons

for us the system works as expected, no downsides

Review Source

NU

Nadia U.  
Ad Product Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "I used this product when I was a remote worker for a startup"

April 10, 2018

5.0

Quick reimbursement, ease of use, instant upload of receipts.

Pros

I used to hate doing my expenses because the paperwork was overwhelming. Everything about this tool is great--I can upload receipts instantly and assign a client and project to it. I'm always aware of the status of my reimbursement. It also is great for international travel, converting currencies. I get reimbursed quickly, which leads me to believe that the reporting is organized and easy to approve.

Cons

There aren't many cons that I can think of, as I used it for submitting expenses only. If you have any issues, you can get a direct response through email and phone.

Review Source

VR

Verified Reviewer  
Executive Director  
Construction  
Used the software for: 2+ years

### "Super Easy to Use but Wish Quickbooks Integration Was Better"

August 21, 2020

4.0

Use it to capture all expenses among our team. Works great on business trips. No more receipts stuffed into a suitcase on the way home. Does a good job of importing chart of accounts from Quickbooks. Easy to set rules (i.e. must have receipt for expenses above $25). Helpful having 4 options to add new expense - photo, email to Receipts@Expensify, upload receipt file, manually create. Great digital record capturing photos of all receipts. Nice to only pay per active user per month.

Pros

This is a great tool to capture your expenses. The interface is super easy to use--just taking a picture of a receipt and letting the tool fill in the necessary information.

Cons

Haven't been able to get the online version of Quickbooks to integrate with this, so our accountant still manually enters / uploads the expense report info every month

Alternatives considered

[Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/)

Reason for choosing Expensify

Ajera was our parent company's software. Extremely expensive and more complex than we needed for a small company. To my recollection, they also didn't have the user friendly options to capture expenses on the fly.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Computer Software  
Used the software for: 1-2 years

### "Expensify saves time and hassle! "

November 6, 2017

4.0

It saves me a lot of time and hassle. I am much more organised when travelling and more confident that I am submitting all of my expenses and not losing money!

Pros

Using Expensify has helped me keep on top of my travel expenses by scanning the receipt on the go. I no longer have a huge build up of receipts in my wallet or spend half a day filling in expense reports. It's quick and easy to upload an expense and create reports. I like that I get notified when my expenses are approved.

Cons

It can be a bit slow sometimes to scan and read the receipts, especially if they are in other languages. Sometimes it is easier to cancel the scanning and enter the details manually. Occasionally reports are submitted automatically without me doing so which is a little bit annoying

Review Source

RF

Rick F.  
Office Operations Manager  
Publishing  
Used the software for: 2+ years

### "Powerful and easy to use"

September 20, 2023

5.0

Pros

Email receipts to upload to Expensify is super convenient.

Cons

Amex account activity import can be finicky.

Review Source

VR

Verified Reviewer  
Government Affairs Manager  
Public Policy  
Used the software for: 2+ years

### "I cannot boast about Expensify enough!"

May 19, 2020

5.0

Overall we are pleased with Expensify as it is easy to use and seems to be the best on the market right now.

Pros

Wow I never thought doing my expenses could be so easy and I wish I had this app years ago. Our association has been doing things old school, meaning tape a receipt to a piece of paper and document your meeting...until I finally convinced them to purchase Expensify and it has been life changing for all of us. I couldn't recommend this app enough.

Cons

The least thing we like is the costumer service. Improvement in this area could really add a lot to customer's satisfaction.

Review Source

Jeff S.  
Contribution Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Awesome software!"

October 19, 2019

5.0

Overall, it has been very pleasant. The staff reply to email questions quickly and work hard when there are errors.

Pros

As an approver of expenses, it is easy to reject wrongly submitted lines and tell the staff why. It is easy to approve and reimburse! They work hard to keep all major credit cards connected.

Cons

While it would be nice, it is hard to connect to every possible credit card and bank. My personal bank credit card does not connect for auto import.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Expensify

Less expensive and was exactly what we needed as a small/medium business.

Review Source

DR

Daniella R.  
Partnerships Manager  
Internet  
Used the software for: 1-2 years

### "Expense Tracking Made Easy"

April 20, 2019

5.0

Expensify has made tracking expenses easier than ever. It saves me time and stress, and I know no money is being left on the table.

Pros

Expense tracking is typically a grueling experience. Everything from keeping track of expenses, to avoiding mistakes when reporting them is a headache. Expensify is the only thing I've used which actually makes the expense process enjoyable. The GPS mileage capture and automated reimbursement features are amazing, and everything else about the platform makes tracking expenses easier than ever before. Fixing the expense process is no small feat, but Expensify has made it extremely intuitive and pleasant.

Cons

The interface can take a little while to get used to, but once you get the hang of it it's actually quite simple.

Review Source

JD

Jose D.  
VP Sales  
Computer Software  
Used the software for: 2+ years

### "Simplify your expenses management"

February 28, 2023

5.0

Adopted quickly and save time and money as you do your expenses report on time and as expenses are done

Pros

can manage all expenses and currencies as categories and can split expenses directly per accounting rules

Cons

scan the receipt can be more direct in GUI. "Fast scan" button can be useful

Review Source

wS

william S.  
ops manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Perfect for keeping track of out of town costs"

February 14, 2023

5.0

Pros

I love it as it tracks all the receipts i am using out of town

Cons

i love it, nothing negative to say about it.

Review Source

RS

Robert S.  
Data Analyst  
Financial Services  
Used the software for: 2+ years

### "Great SmartScanning Through App"

October 21, 2022

5.0

Pros

Very intuitive mobile app that allows for efficient organization of receipts, and SmartScanning features of image>to>text that is very reliable. Website interface also sleek.

Cons

There can be big flagging features that are over-protective and sometimes require my additional attention to prove that I am not duplicating an expense or mistaking a price before submitting. This might happen if you are submitting a partial receipt but Expensify looks at the bottom-line number to compare.

Review Source

VR

Verified Reviewer  
Sign Language Interpreter  
  
Used the software for: 2+ years

### "I have used this app to streamline filling out my taxes at the end of the year. "

May 31, 2018

5.0

This app takes one of the most frustrating parts of keeping track of deductions, and makes it super easy.

Pros

I love the ability to snap pictures of receipts and have the app read the information off of them. (Saving me valuable time) then, it puts all my deductions in a nice spreadsheet.

Cons

It's really hard to find a con for this app. I primarily use it for the receipts. I guess what I would like to see is an automatic mileage tracker that runs in the background and tracks all mileage for me like MileIQ. This would double this app's worth for me.

Review Source

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